Position Overview:

Client Specialist is the first point of contact for clients needing assistance with businesses' products and services. They manage client inquiries by phone, email, and chat. 

Responsibilities:

• Look through inquiries from merchants (clients) and decide if merchants are a good fit or not.
• Send a follow up email of the next steps if merchant is a good fit and send reject email if not. (templates may be provided)
• Onboard and send onboarding steps to the merchants.
• 80% emails/chat - 20% phone calls

• Good to Excellent verbal and written communication skills (written is highly important)
• Can handle phone calls professionally.
• Can compose and respond to emails professionally with minimum to no error. 
• Able to follow SOPs
• Able to provide own feedback and input on SOPs

We are looking for an experienced Country Manager Philippines to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Tagalog speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Marketing and Data Analyst

Working Hours/Shift: Monday -Friday; 9 am-6 pm EST

Salary Range: $1500 monthly

This position will oversee all aspects of marketing for Rapid Fire Home Buyers and work to research, test, implement, and monitor the effectiveness of all active marketing channels. Work with managers and leadership team to improve current marketing and consider new techniques to find motivated sellers. This position will also focus on organizing marketing performance data and running analysis on it to drive marketing decisions and changes. 

The position requires above-average attention to detail, concern for the exact correctness of work, and a strong commitment to tasks completed on time. The position would be best for someone who enjoys tinkering with systems and processes to maximize efficiency and production.

This is a valued expert expected to deliver high quality, accurate results, while efficiently maintaining and enhancing existing organizational systems and standards. Interested candidates should strive for self-development through training modules, webinars, books, courses, and other modalities. 

Interested candidates need extensive knowledge of data analysis and reporting. Needs to be comfortable with complex multi-set data analysis and report/chart building.

The goal of this position is to continuously improve our marketing channels and strategies in order to drive the max possible ROI on the marketing dollars we spend. This will primarily be accomplished through extensive data analysis on previous and current marketing channel performance.

Marketing Data Anaylst Keys for Success

• High attention to detail and organization
• Highly proficient in successfully executing and completing substantial projects.
• Enjoys getting into the nitty gritty details and auditing existing systems and processes 
• Passionate about data analysis and modeling
• Communicate clearly and effectively with all team members
• Extreme ownership of personal and team performance 
• Clear, concise, and well-documented process development and management
• Self-education, seeking out personal growth opportunities, and requesting additional support as needed

Responsibilities

• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Responsibilities
• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Analyze large data sets of marketing data and identify patterns. Turn these patterns into marketing decision recommendations to present to management
• Research and test new marketing strategies and methods to expand company growth in a methodical approach
• In charge of continuously improving and optimizing company marketing strategies. Weekly and monthly audit of all channels are to be performed.

• 3+ Years of data analysis and analytics experience
• Detail-oriented. High standards of quality and accuracy
• Expertise in Microsoft Excel or Google Sheets
• Prior experience with Salesforce CRM highly preferred 
• Experience in positions that require complex problem-solving skills

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Payroll Administrator

Working Hours: Sunday Afternoon/Evening (CST): 1-3 hours of work; Monday- Friday (CST): 10:00 am - 5:30 pm

Salary Range: $900 - $1500/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Duties and Responsibilities:

• Payroll Processing: Process bi-weekly payroll and monthly bonus payroll for employees, including calculating and verifying hours worked, overtime, and any special payments or deductions for W-2 and W-9 personnel.
• Data Entry:

• Accurately enter payroll data into the Paylocity payroll system, including employee information, hours worked, and

other relevant details for W-2 and W-9 staff.

• Populate applicant leads into the Applicant Tracking System

• Payroll System Maintenance: Ensure the payroll system data is current, respond to requests for technical support and troubleshooting, communicate directly with our platform representative to achieve resolution when necessary.
• Case Management: Address and resolve payroll-related inquiries and discrepancies from employee employees in a timely and professional manner.
• Monthly Reporting: Support the HR Manager with the compilation of the Monthly Worker's Compensation reporting and ACA Reporting.
• Administer the weekly billable time reporting and approval process: create summary reports and drive internal compliance with approval deadlines.
• Create weekly billings and expense summary reports for the leadership team.
• Timekeeping: Maintain and update employee time and attendance records, ensuring they match payroll data for W-2 and W-9 staff.
• Year-End Process: Prepare and distribute year-end tax documents such as W-2s and 1099s, and support the HR Manager with the timely submission to the appropriate tax authorities.
• Assist with scheduling interviews with prospective candidates
• Special projects, as assigned.

• Must have at least 2+ years of experience with payroll administration for U.S.-based businesses
• Strong numerical aptitude and attention to detail, familiarity with general accounting principles.
• Proficiency in cloud-based payroll software use, and experience using Paylocity is preferred, but not required
• Strong organizational, critical thinking, and time management skills
• Functional understanding of legislation policies and regulations that pertain to payroll administration
• Exquisite math and numeric skills
• Strong communication and problem-solving skills
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Excellent written and verbal communication skills

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Virtual Assistant (Marketing Associate)

Work Hours: US EST business hours (8 am - 3:30 pm EST, Monday - Friday); some flexibility here

Pay Range: 1,200 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

Examples of recurring tasks include: 

• Adding prospects to lists in LinkedIn Sales Navigator
• Setting up LinkedIn outreach campaigns in the LinkedIn tool
• Track down information about inbound leads in our marketing database
• Join meetings, take notes, and create follow-up tasks
• Monitor social media, respond to comments, and identify trends to improve social strategy
• Handle admin/life tasks that are time-sensitive (travel, sending flowers, etc.)

Examples of project-based tasks include: 

• Set up a content management system for social media content
• Design (or manage the designer who creates) social media content 
• Set up interviews for the book I’m writing, and capture/organize the notes from those interviews
• Identify ways to automate marketing/sales workflows so marketing is on autopilot

Here’s my basic philosophy when it comes to how to work with a marketing assistant: 

• Get clear upfront on what we’re trying to achieve and what’s expected.
• Create a simple system for managing all the tasks so nothing slips between the cracks.
• You run with the assigned tasks and projects, and I’ll stay out of your way.
• You check in periodically (daily for some things, weekly for others) to make sure things are on track and your questions/issues are getting addressed.
• We succeed together!! 

• 2+ Years of experience working remotely as a Marketing Assistant (or similar role) for a business owner or CEO who lives in the USA
• Proficient English speaker (comfortable talking, writing, and reading) 
• Have experience with these business and marketing tools: Teams, Airtable (or a similar database or CRM like Excel or Monday), LinkedIn, Canva, Kajabi (or a similar course tool) 
• Be self-starting, and diligent in completing tasks thoroughly w/o me having to worry about them.
• Be resourceful and scrappy, with good internet research skills (e.g., tracking down contacts on LinkedIn, tracking down content on Google, etc.)
• Be experienced with writing compelling marketing copy
• Be experienced with basic design tasks (e.g., social media posts)
• Be familiar with AI and automation tools and how to apply them to market better and more efficiently
• Keep an eye on marketing metrics and trends, and proactively make improvements to overall marketing strategies (e.g., find efficiencies, identify better ways to market, etc.)

Location: Fully Remote

Job Type: Full-Time

As a Video Editor at Dog Podcast Network, you will play a pivotal role in curating and crafting compelling video content that resonates with our audience. This position focuses on editing videos for our award-winning show Dog Cancer Answers.

Your primary responsibilities will involve editing raw footage to create engaging videos that showcase our podcast’s message across all platforms. This role requires not only technical proficiency in video editing but also a genuine passion for dogs.

Our mission is to help improve the quality of life for dogs and the people who love them. Is that you?

Responsibilities:

• Edit and assemble raw footage into polished, engaging video podcasts that align with our brand's tone and messaging.
• Make editorial edits (selecting best takes, making sure the video maintains the viewer's interest).
• Edit videos that engage YouTube audiences and resonate with dog lovers.
• Create Reels and other short form content.
• Collaborate with our Creative Director to continually improve the overall quality of shows and process of production.
• Attend production meetings to update the team regarding video productions.
• Stay current with industry trends and innovative editing techniques to continually elevate the quality of our dog-centric content.
• Organize and maintain video files and other collaterals for easy access.

• Your portfolio should demonstrate experience in podcast editing of interview-style shows. They should be engaging and reflect technical mastery.
• Genuine passion for dogs and improving their lives through your work.
• Mastery in professional video editing software. (You should be able to edit in your sleep--but please don't.)
• Strong storytelling and creative skills with an ability to evoke emotion through video editing and sound.
• Experience in using Descript and its features.
• Ability to work independently, meet deadlines, and thrive in a dynamic, dog-loving team environment.
• Ability to use Vimeo as review channel to outputs and Microsoft Teams for communication.
• Highly trainable and eager to learn new things.
• Strong working computer with lots of RAM and a fast processor for video editing.
• Fast and reliable internet connection for uploads as well as downloads.
• Strong English communication skills.

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

Salary: $8 to $11 (Hourly)

Schedule: Monday – Friday (09:00 AM - 01:00 PM EST)

What are we looking for?

Skills Required:

• With a Bachelor's degree and/or paralegal certificate.
• Effectively manage ongoing settlement with various parties and update stakeholders as needed.
• Strong understanding of trademark laws, regulations, and filing procedures.
• Excellent organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively in a fast-paced team environment.
• Exceptional time management and multitasking abilities.

Nice to Have:

• Fluent in Mandarin (reading, writing, etc.)

What will you do?

• Collaborate with attorneys to manage trademark portfolios for a variety of clients.
• Prepare and file trademark and copyright applications, responses to office actions, and other related documents.
• Assist with drafting legal correspondence and documents, including cease-and-desist letters and licensing agreements.
• Maintain accurate and up-to-date records of trademark matters using practice management software.
• Communicate with clients, government agencies, and external stakeholders regarding trademark matters.
• Email communications and correspondence.
• Client Intake process management.

Join the awesome team and enjoy these benefits & perks:

• Work from home setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client founded in 2016, is a Pennsylvania-based company and a leader in global patent protection. They offer worry-free patent translation, foreign filing, and annuity solutions empower IP professionals to seamlessly protect innovation around the globe. Their accurate, timely, and transparent services enable clients to reduce costs, streamline processes, and efficiently achieve global IP protection. And their highly skilled teams of native-speaking translators ensure accuracy and fast turnaround times, helping clients meet deadlines, control costs, and gain a competitive edge in global IP protection.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• The Administrative Assistant at U-BIX Corporation provides administrative support to the company and assists in ensuring the smooth operations of the office. This role requires experience in building administration and facility management.
• Responsibilities include managing office supplies and equipment, coordinating building maintenance and repairs, overseeing security and safety protocols, and assisting with general administrative tasks.
• Strong organizational and communication skills are essential for this position, as the Administrative Assistant will liaise with internal departments, external vendors, and building management.

• Prior experience in building administration or facility management.
• Excellent organizational and communication skills.
• Proficiency in MS Office applications.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Good problem-solving abilities.
• Ability to work independently and as part of a team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a talented Virtual Assistant and Social Media Specialist who is passionate about creating an impact? We want you to join our team!

As our Virtual Assistant/Social Media Marketing, you'll be responsible for taking charge of our social media strategy, from planning to execution. Your key responsibilities will include crafting engaging content, managing our social media channels, and fostering a strong and cohesive online presence for our brand. Don't miss out on the chance to make a difference and showcase your skills - apply now!

Position: Virtual Assistant + Social Media Marketing

Working Hours: Monday to Friday, 9 am - 5 pm EST

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A creative music and arts studio.

Responsibilities

• Schedule pre-written and pre-approved social media content
• Proof and edit prepared content
• Compile free-use stock photos or images that already have licensing rights
• Maintain basic editorial calendar
• Establish a regular social presence by sharing articles, blog posts, and more on LinkedIn, Facebook, Twitter, or Instagram
• Research the best graphic design websites, social media tools, and scheduling software for a team to implement
• Compile basic social media posts such as quotes, relevant articles, and stock photos for the purpose of brand awareness
• Identify your audience on social media
• Identify your target audience and engage with your audience/online community on social media
• Monitor competing brands
• Understand current trends and implement new ideas when relevant
• Determine what content resonates with your audience
• Define brand voice and objectives for social media to inform what to post
• Create and maintain a social media calendar
• Develop brand voice and social media graphic standards
• Collaborate with your team to create content that complements existing marketing emails/campaigns for your products or services
• Develop your ads strategy
• Determine appropriate analytics and develop a weekly, bi-weekly, or monthly report of findings
• Do keyword research
• Provide customer service support through social media messages and comments
• Determine how frequently to post and on what channels

• Prior experience as a VA and Social Media Marketing Specialist

• Experience with Squarespace and Newsletter platforms
• Copywriting experience

Position : Senior Accountant

Holidays : US or PH Holidays

Salary Range : USD 1000-2000/month

Working Hours : M-F, 9AM to 5PM PST, but also flexible with the 9am – 5pm EST time (overlap 4-5 hours)

About the Company

The company is a specialized real estate private equity firm focused on acquiring, enhancing and operating value-add multifamily properties in growing U.S. markets.

About you

We are seeking a dedicated team player eager to dive into the intricacies of our operations. The ideal candidate possesses a strong work ethic paired with an unwavering desire to achieve success. Your organizational skills are impeccable, coupled with a keen eye for detail and a proactive, solution-oriented mindset. Experience within both public and private company sectors is highly valued in this role. Additionally, familiarity with fair value accounting concepts, particularly as they pertain to the real estate industry, will be instrumental in your success with us.

Main Responsibilities

Accounting and Reporting

• Work closely with outside property management companies to ensure timely and accurate flow of financial information.
• Review monthly property reports prepared by outside property management companies.
• Map, upload, and reconcile monthly financial property data to MRI accounting system.
• Coordinate with the property management companies and lenders on reimbursement requests, funding requirements and any other requests.
• Assist with the preparation and analysis of financial statements for corporate and real estate entities, including monthly financial close, account balance reconciliations, lead schedule preparation, compile footnote support, and all other schedules requested by audit and tax teams.
• Update capex activity for quarterly property reimbursements.
• Prepare and post journal entities into the financial system.
• Assist with acquisition and disposition process as needed by the team, including but not limited to proration review, closing entry preparation, etc.
• Assist with various investor entity level bank reconciliations.
• Assist with calculating and preparing invoices for various fees related to the properties.
• Assist with compiling backup support and files for the wire and payment support.

Corporate

• Process corporate billings, invoices, and credit card charges.
• Prepare and process staff expense reports, as needed.
• Prepare special reports for Principals, as needed.
• Ensure quality control over financial transactions and financial reporting.
• Reconcile all bank accounts monthly.

Tax and Entity Maintenance

• Tie out various schedules to tax returns and assist in processing payments for respective properties.
• Prepare year end audit and tax schedules, in collaboration with fund administrators

Tools to use 

• Office 365 (Excel, Word, Powerpoint)
• Google Workspace
• Yardi or MRI systems

• Bachelor's Degree in Accounting or a related field is required.
• 2 to 5 years of experience in accounting.
• 2 to 5 years of experience in commercial real estate.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience with Yardi or MRI systems is preferred.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position :  Accountant

Working Hours :   Monday - Friday 9:30 AM - 5:30 PM EST

Salary Range :  900 - 1,200 USD

About the Company:

The company was founded in 1975 in South Windsor, CT. For more than 45 years the company has been working with businesses to support their comprehensive packaging needs. The customer’s industries include Consumer Packaging, Food and Beverage, Industrial, Medical, E-commerce, and much more. From consumer goods to highly engineered products, they partner with other clients to develop custom solutions that elevate their products while providing the needed protection in a cost-efficient and environmentally friendly way.

Duties and Responsibilities:

• Help process Accounts Receivables (send out invoices, record incoming payments)
• Contacting clients to collect past due Accounts Receivables
• Reconciling client accounts/invoices
• Communicating with other departments regarding any invoicing issues
• Cycle counts inventory adjustments
• Issuing of vendor and customer credits
• Assisting with month-end activities
• Administrative tasks
• Other tasks as directed by Controller

Minimum Qualifications:

•  Degree in Accountancy
• Minimum 2 years of experience
• Tools: Quickbooks Online, Fishbowl (big plus), Excel, Office 365, and Google Sheets
• Must be self motivated, doesn't need a ton of oversight, can figure out problems as they arise, a team player, has integrity and honesty, and cares about their work.

Position : Real Estate Virtual Assistant

Working Hours : Flexible

Salary Range : 800 - 1,000 USD

ABOUT THE ROLE:

We are currently seeking a detail-oriented and proactive Real Estate Virtual Assistant to join our team. As a Real Estate Virtual Assistant, you will play a crucial role in managing communication, scheduling, and appointments for our real estate listings. This position requires someone who is tech-savvy, a quick learner, and possesses excellent organizational skills.

SCOPE OF WORK:

• Answering and managing emails promptly and professionally.
• Scheduling and coordinating appointments efficiently.
• Managing the client's inbox, responding to listing postings, and following up promptly.
• Using Google Maps to coordinate and schedule property viewings.
• Other administrative tasks as required.

MINIMUM REQUIREMENTS:

• Proficiency in Google Maps and Google Suite.
• Willingness to learn and adapt to new tools and technologies.
• Fast learner with excellent organizational skills.
• Reliability and the ability to work independently without constant supervision.
• Minimum 2-3 years of experience in a similar role.
• Nice to have: Creative problem-solving skills for handling situations in the absence of direct supervision.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Financial Analyst (Real Estate)

Work Hours: M-F; 9:00 AM-6:00 PM EST / 10:00 PM-7:00 AM PH Time

Salary: 1,500-2,000 USD per month

Duties and Responsibilities:

• Lead underwriting and due diligence activities, including overseeing acquisitions and performing financial analysis, market analysis, and reviewing third-party due diligence reports.
• Perform the initial screening of investment opportunities to determine fit with the company's investment objectives; this includes quick back of the envelope (BOE) as well as full underwriting analyses.
• Oversee and manage deal flow.
• Create investment decks that thoughtfully assess prospective investments.
• Create reports for lenders and investors.
• Conduct market assessments, site assessments, zoning assessments, and other due diligence related to site acquisition and development feasibility.
• Be able to review and underwrite models, build/update waterfall / promote models and forecasts.
• Lead the financial analysis for new and existing investments (primarily multifamily, mixed-use, and affordable).
• Lead the creation of thorough and concise investment memorandums.
• Prepare asset management reports, investor updates/presentations, and other marketing materials.
• Monitor and manage closing processes and assist with closing.
• Model and forecast asset performance, projected returns, varying debt scenarios, and equity waterfalls (IRRs and Equity Multiple).
• The hired candidate will report directly to the Founder of the firm.

• A minimum of 3-5 years of experience in real estate financial modeling from areas such as real estate corporate finance, investment banking, private equity or real estate investment sales, or debt platforms.

• Strong quantitative, financial analysis and modeling, advanced knowledge of MS PowerPoint, and advanced MS Excel skills are required.  Excel Modeling skills – will be tested.
• Excellent communication, written, and interpersonal skills at all levels are critical to success.
• Must have strong experience with MS PowerPoint.
• Ability to perform quantitative and qualitative analyses of real estate transactions with advanced underwriting techniques and a deep understanding of equity and debt capitalization structures.

Personality/Attitude/Culture Preference:

• Exceptional time management and prioritization skills are also required to succeed in a fast-paced environment, managing multiple projects with significant responsibilities and competing priorities.
• Must be able to work well independently to manage and own tasks.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Performance Marketing Video Editor

Work Hours (Client): 9 am to 5 pm ET, Monday to Friday

Work Hours (MNL): 10 pm to 6 am MNL Time, Monday to Friday

Pay Range: $800 to $1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company exists to show people it's never too late to learn a new skill.  We teach complete beginners how to crochet by combining a physical kit with emerging ed-tech tools. 

Our work is meaningful. Many of our customers turn to our company to spark joy in their and their loved ones’ lives. Since 2020, we’ve successfully helped 400,000+ people experience fiero - the feeling you get when you accomplish something you once thought was impossible.

We’re a healthy business. We have no investors and with that, comes freedom. Freedom to make choices that are best for our customers, employees, and business. 

We’re an unusually small team for our revenue, and we plan on keeping it that way. We're all about getting the job done with as little busy work and meetings as possible. Our team is fully remote, spanning Wisconsin to China. So while we do a lot of our work asynchronously, we also know how to have a good time virtually anywhere ;)

We’re on a rocket ship. We’ve seen unbelievable growth in our 3 years in business. Every day is a busy day, and the fast pace excites us. We’ve got ambitious goals to 1) make better products that make a significant impact on how millions of people see themselves, and 2) build a lasting brand that people more than love – that they obsess over.

The role

You have lots of experience editing for fun, modern brands. You know how to create performance-based video and GIF assets across multiple social platforms – Meta, TikTok, Snapchat – you name it, you’ve designed it. Not only that, but your creatives can get our target audience hooked from the first second. 

You Thrive In Optimizing Videos For Performance. You will be given some projects with specific instructions and some that allow you to be creative and think outside the box. First edits rarely go straight to our media buyer, so you take feedback and run with it to give the ad the highest likelihood of success. You relentlessly improve editing to drive ad metrics with thumb stop and hold rates.  

You’re thoughtful and detail-oriented. You gather as much context as possible so you can make the best creative. You think through every detail of the prospective customer experience, down to the little touches like keeping a consistent brand identity/style across your assets. When someone sees your asset, not only will it grab their attention but they will also know that it's The Woobles. 

And fast. We’re one of today’s fastest-growing e-commerce brands, and we’re keen to keep up the pace. We launch anywhere from 2-10 products a month. You understand that organization and planning ahead are key to success. The more concepts we are getting out and testing, the more ad concepts we will have known are proven winners to iterate and scale upon.

• At least 1 year of relevant experience

• Adobe Creative Suite (At least Premiere Pro)
• CapCut
• A portfolio with sample works
• Have an adequate computer and data storage (such as an external hard drive)

Holidays: PH Holidays

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

Service Efficiency

• Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi –QPMS), Termite Management Program
• Conduct technical advisory for Services which require site inspection
• Ensure accurate and on time submission of reports agreed with customer.
• Undertake periodic inspection to HD/KA customer; discuss fully finding result and recommendation. Seek agreement on the action plan.

Administration and Policy Directive

• Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
• Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list. Coordinate with procurement department and chemical supplier on supporting documents.
• Assist Technical Manager in conducting Service Audit, monitor status of TPA (Technician Performance Assessment)
• Assist in any program that supports Quality service within division
• Extend assistance to Branch operations in promoting company products and services and achieving business objective.
• Supervise and/or assist specific Branch service operation as required after consultation with Branch & Technical Manager.
• Provide Insect Identification Service for Branches which yet to have the capability and to complement those which have.
• Constantly improve or upgrade knowledge on Pest Management through private study, membership of association, attendance at course, study of technical literature provided by Company and practical experience in the field.

• Identify cases where recurrent infestation and/ or lack of customer cooperation, which require follow-up action by local Branch.
• Submit recommendations and reports with appropriate chemical treatment or monitoring recommendation to the Branch or Service Heads.
• Conduct bi-annual audit and ensure usage of product are compliance on Authorize Product List in all Pest Control Branches
• Maintain accurate records of High Dependency / Key Account customer on a current year as reference for review on the status of Pest Management Program.
• Ensure proper use, maintenance and security of vehicle, equipment monies provided by Company and all technical materials/documents are controlled and will not be used on other purposes outside Company’s interest.
• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene

Customer Development

• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To be aware and act on potential sales and collection opportunities to help generate additional new business, up-selling, and improve collection.
• Attend required training, meetings, conferences, and other official company functions necessary for business growth, government legislation compliance, and customers’ requirement.

Do you have what it takes? If you want to be considered for this role you will need:

• Preferably candidates with Bachelor's Degree in Agriculture major in Entomology or equivalent
• Fresh graduates are welcome to apply
• With experience in Technical Operation specializing in handling manufacturing company with process standard such GMP, ISO, HACCP, and FSMS.
• With excellent communications skills
• Proficient in MS Offices
• Willing to work in Brgy. Kalawaan, Pasig City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

• HMO (Health Insurance)

• Group Personal Accident Insurance
• Group Term Life Insurance
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• other perks

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Position : Admin Assistant

Client Name : Pulse Electrical

Working Hours : GMT+10 , 40hrs a week

Holidays : Flexible

Salary Range : $800- $1000

ABOUT THE COMPANY:

Please specify

ABOUT THE ROLE:

We are currently seeking an Admin Assistant to provide comprehensive support to our office staff in managing files, job reports, and images related to our ongoing projects. The ideal candidate will be a multitasking wizard, comfortable working within the Microsoft 365 environment, and bringing a high level of attention to detail to every task.

SCOPE OF WORK:

Utilizing tools within the Microsoft 365 environment, including SharePoint and Outlook.

Demonstrating intermediate Excel skills for efficient data management.

Saving and converting files to PDF format as needed.

Managing images and reports with a keen eye for detail.

Familiarity with Simpro, our job management system/CRM, is a big plus.

Exercising common sense and initiative in problem-solving.

MINIMUM REQUIREMENTS:

Proficiency in Microsoft 365 tools, SharePoint, and Outlook.

Intermediate Excel skills for effective data management.

Experience in saving and converting files to PDF format.

Ability to manage images and reports with a high level of detail.

Familiarity with Simpro or similar job management systems/CRMs (preferred but not mandatory).

A minimum of 3 years of experience in administrative support roles.

Strong common sense and initiative.

1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.

1GLOBAL (https://www.1global.com/) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.

But that's not all. We've recently unveiled a game-changer: BetterRoaming (https://www.betterroaming.com/). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming.

We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!

The Role

Become part of our dynamic, highly-dedicated and multi-lingual team of Customer Service Agents! We provide telephone and online services support in German, Spanish, Polish, Dutch, French, and English to our business customers, from Monday to Friday.

Currently, we're looking for a talented individual to join our German support team. Business Proficiency in English is also essential as it's our primary business language.

We are open to hire candidates in Lisbon (Portugal), and Manila (Philippines).

What you will do:

• Acting as first line support to our corporate customers – aiming to solve their technical queries by phone and email
• Tracking, collating and responding to customer issues within agreed timescales
• Escalating and liaising with our Technical Support (TS) in Portugal for more complicated cases
• Working closely with Service Account Managers to help develop, grow and retain customer accounts

What you will bring:

• Thorough working knowledge of Microsoft Office, ticketing systems and customer service procedures.
• Knowledge of supporting GSM
• A professional telephone manner and call management skills
• Outstanding written and verbal skills in your first language- German is required
• Excellent written and verbal English skills – able to take technical information and translate into easily understandable language for customers.
• Exceptional customer relationship management skills – including handling complaints effectively
• Good teamwork, organizational and time management skills
• Excellent analytical and problem-solving skills
• Good attention to detail and the ability to understand and follow technical processes accurately
• You may have gained this experience by working, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM and VoIP.

Why 1GLOBAL?

Embarking on a journey with 1Global is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights:

• Pioneering Innovation: At 1Global, we're not just keeping up with industry trends, we're setting them. You'll be at the forefront of cutting-edge technology and telecommunications solutions.
• Global Impact: With offices in 12 countries and services reaching worldwide, your work has the potential to make a truly global impact.
• Diverse and Inclusive Culture: We're not just a team; we're a tapestry of diverse perspectives and backgrounds, woven together for a common purpose. Your unique viewpoint is not only respected but cherished.
• Professional Growth: We're committed to helping our team members grow and develop. You'll have access to ongoing mentorship and opportunities for advancement.
• Exciting Challenges: Our industry is dynamic and ever-evolving. You'll face new and exciting challenges that will keep you engaged and motivated.
• A Growing Brand: With our rapid growth, you'll be part of a company that's not just succeeding, but thriving.
• Great Benefits: We offer competitive compensation packages, comprehensive health insurances, and other perks to ensure our team members are well taken care of.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Perform basic laboratory tests and collect samples
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care

Other Details:

Duration: Part-time; Steady-state

Schedule: 2 Full Days: 9AM-5PM Tuesdays & Wednesdays, then 9AM-4PM every other Friday (16-24 hours every other week)

Timezone: EST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Amenable to work in a graveyard shift (at any US time zone)
• Can start immediately or in 2 weeks

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are seeking an Onboarding Supervisor to oversee the full onboarding cycle. This role will oversee the Onboarding team for both Manila and other sites in the Philippines. 

As Onboarding Supervisor, You Will…

• Be responsible for the full onboarding cycle 
• Create and/or update policies to outline the onboarding process
• Oversee the entire team and provide mentoring/coaching to team members
• Work and coordinate with managers and stakeholders to address onboarding issues, or new educational needs regarding specific employees and/or departments
• Attend meetings related to Recruitment and Onboarding to fully understand the needs of hiring requirements
• Perform miscellaneous job-related duties as assigned

As Onboard Supervisor, You Have…

• Bachelor’s degree preferred
• 2+ years onboarding with recruiting experience in a fast-paced, high volume, call center environment or related industry
• Must have 1-2 years of leadership experience
• Amenable to work in various locations, including our Clark and Cebu sites
• Excellent communication and leadership skills
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong teamwork skills
• Experience with Applicant Tracking Systems (ATS) and resume databases.
• The ability to work with sensitive and confidential information
• Good organizational and time management skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Senior Director for Training, Quality and Compliance plans, coordinates, directs and supervises all aspects of the support service delivery for a set of specific client programs which can be located over multiple centers in different cities. This position ensures full support to business unit owner client interaction related to service delivery, planning and ensuring client satisfaction on Training, Quality, Compliance and Customer Experience metrics, profitability and revenue maximization, and providing account direction. 

As Senior Director of Training, Quality and Compliance, You Will…

• Manage all aspects of client operations including planning, development, implementation, and maintenance for the account
• Manage day-to-day service delivery through Training and Quality Managers/Senior Managers
• Provide effective coaching to the managers in a timely manner
• Meet or exceed account objectives for revenue, gross profit, quality and customer satisfaction
• Present Training and Quality Data to client during business reviews
• Directly responsible for developing and conceptualizing quality management system in the company
• Identify improvement opportunities, develop and drive appropriate action plans for quality and training enhancement
• Work with the fraud and security team to assess product and process compliance, assess operational risks and develop risk management strategies
• Ensure periodic internal reviews, transaction audits (including physical audits) are done to ensure that compliance procedures are followed
• Responsible for ensuring we disseminate written policies and procedures related to compliance activities
• Ensure that monitoring/auditing, preparing and providing adequate feedback is happening according to SLAs
• Ensure adherence to quality norms as per client specification, also internal policies, procedures, and compliance regulations are being followed
• Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement
• Manage internal and external quality audits
• Identify root cause analysis of training and quality shortfalls
• Reduce learning curve and help enhance product/process knowledge of new joinees
• Communicate to heighten awareness and focus on the importance of improving the overall customer experience
• Drive Training programs/Certification program at the engagement level and participate in the training programs as trainers
• Maintain the desired target throughput for process training batches
• Develop and maintain client rapport and complete satisfaction with contract and customer services
• Develop, grow, and maintain employee experience, capability, morale, and job satisfaction
• Monitor and report performance metrics and client satisfaction to the client, the company, and our employees
• Accountable for managing account performance against profitability objectives, contract metrics and client expectation
• Assure that contract compliance, documentation and information is up to date and files are maintained
• Assure that contract requirements including process compliance, service levels, talk times, escalations, quality scores, and etc., are routinely conveyed and understood by team members
• Provide the lead role in the absence of the business unit owner, in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
• Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
• Support client goals by improving the quality & efficiency of consumer relation services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
• Responsible for ensuring timely and effective implementation and deployment of regional or global company initiatives within the specific account

As Senior Director of Training, Quality and Compliance, You Have…

• Bachelor’s degree preferred, plus 5-years experience in a Training and Quality Management role
• Experience in handling Process and Regulatory Compliance a plus
• Proven experience in a senior Training and Quality role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams
• Must have strong and effective verbal and written communication skills
• Must be able to deal with confidential/sensitive topics appropriately
• Must be a team player and leader
• Must be able to successfully manage multiple projects simultaneously
• Must have excellent interpersonal, organizational, mediation, and negotiation skills
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Real Estate Accountant

Work Hours: M-F; 9:00 AM-6:00 PM EST / 10:00 PM-7:00 AM PH Time

Salary: 1,500-2,000 USD per month

Duties and Responsibilities:

• Prepare all aspects of the financial statement package, including creating and posting journal entries, detailed general ledger account review, and completion of all backup schedules needed, including footnotes.
• Create and prepare ancillary schedules including depreciation, amortization, work in process, capital, and rent analysis.
• Review variances in financial statements and document explanations for significant items.
• Prepare bank reconciliations and ensure all reconciling items are resolved in a timely manner.
• Reconciliation of balance sheet and P&L accounts.
• Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports.
• Ensure all vendor, debt, real estate tax, and insurance payments are made in a timely manner and all work papers are updated and maintained.
• Assist with special projects and due diligence as requested.
• Must maintain all intercompany transactions, perform various ad-hoc assignments, complete tax forms (1099s), assist in tax return preparation, and perform month-end close.

• A minimum of 5 years of relevant experience in accounting.

• Proficiency in Excel.
• Undergraduate degree in accounting, finance, or another quantitative field.

Ideal/Preferred:

• Experience in the real estate industry is preferred.
• Preferably has some local relevant certification in accounting (CPA equivalent).

Personality/Attitude/Culture Preference:

• Ability to thrive in an entrepreneurial environment and comfortable managing multiple work streams and projects concurrently.
• Strong analytical skills and exceptional attention to detail.
• Intellectual curiosity and the ability to be resourceful to find solutions.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES

Position:  SEO Specialist/Technical Writer

Salary Range:  USD 1000-1500 /month

Working Schedule: to be confirmed

ABOUT THE COMPANY:

Great internal tools and admin panels aren't just for unicorns with dedicated teams.

Most internal tools get the last allocation of resources, but we believe they should be just as powerful, intentional, and continuously-improving as any other best-in-class software.

By building an opinionated product, our team can thoughtfully craft every last detail so that you don't have to. Every time we ship a new feature or improvement, your tools magically get better.

There's no dragging-and-dropping. No JavaScript or SQL required.

It just works.

This approach allows us to ship complex features, experiment with new ideas, and not allow process to stand in the way of progress.

Internal tools should be collaborative—a place for teams to gather together.

They should value both security and ease-of-access.

Most importantly, they shouldn't take resources away from what you do best: Building your own product.

Responsibilities:

• Create blogs from ChatGBT about web developments
• The goal is to generate interest from other web developers using informative articles
• Make ChatGBT content sound organic and natural
• Use A.I. to create SEO articles

• Some SEO experience
• Comprehensive understanding of technical topics like typescript, coding, A.I., and web development
• Someone with a background in web development looking to write about it for other developers

LOOKING FOR FILIPINO CANDIDATES WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Job Title: Executive Assistant

Working Hours:  Mon-Fri, Flexible, with availability until 8 pm EST

Type of contract: Independent Contractor

Salary: 1200–1500 USD/month

Duties and Responsibilities:

• Calendar Management:
• Efficiently manage and organize daily schedules, appointments, and commitments.
• Anticipate and resolve scheduling conflicts to optimize the executive's time.
• Meeting Management:
• Coordinate and schedule internal and external meetings.
• Prepare meeting materials and agendas, ensuring all participants are well informed.
• Transcribing Meeting Notes:
• Accurately transcribe and organize notes from various meetings.
• Social Media Management:
• Schedule and manage social media posts.
• Engage with followers through comments and messages.
• Proactive Problem Solving:
• Anticipate needs and identify potential issues in advance.
• Take proactive measures to address and resolve challenges before they arise.
• Standard Operating Procedures (SOPs):
• Create and maintain Standard Operating Procedures to ensure efficient workflows.
• Keep documents up-to-date with any changes or improvements.
• Travel Coordination:
• Efficiently coordinate travel arrangements, including flights, accommodations, and transportation.
• Propose and book restaurants, and identify interesting events around specified locations.

• Experience:
• At least 2 years of experience as an Executive Assistant to the CEO
• Technical Proficiency:
• Familiarity with Office 365 and Google Suite.
• Comfortable using technology and adapting to new tools.
• Detail-Oriented:
• Ability to pay attention to the finer details and maintain accuracy.
• Self-Motivated:
• Proactive and able to work independently to accomplish tasks.
• Reliability and Thoroughness: 
• Dependable with a commitment to thorough and accurate work.
• Anticipatory Skills: 
• Capable of anticipating needs and addressing potential issues in advance.

• Communication Skills:
• Excellent written and verbal communication skills in English.
• Ability to communicate effectively with diverse individuals.

• 14 paid time-offs per year
• Budget of $50/month for any DTC e-commerce products on Shopify they want.
• Annual stipend to invest in continued education programs ($500/year)
• Licenses to creative and business software tools: Figma, Canva
• Access to a large, proprietary database of e-commerce technology and consumer trend data (worth $20k)

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are seeking a highly motivated and experienced Learning and Development Director with a proven track record in designing and implementing comprehensive learning and development programs that align with organizational goals, to join our dynamic team. As the Learning and Development Director, you will play a key role in fostering a culture of continuous learning, employee development, and talent retention.

As Learning & Development Director, You Will…

Strategic Planning

• Develop and implement a strategic learning and development plan aligned with the organization's objectives
• Collaborate with key stakeholders to identify training needs and prioritize learning initiatives

Program Development

• Design, implement,and evaluate innovative learning programs that address both individual and organizational development needs
• Oversee the creation of training materials, resources, and curriculum to support various learning modalities

Leadership Development

• Create and manage leadership development programs to cultivate and enhance leadership skills at all levels within the organization
• Provide coaching and mentorship to executives and leaders to support their professional growth

Employee Training

• Develop and deliver training programs for employees at all levels, ensuring alignment with organizational goals and industry best practices
• Utilize a variety of training methods, including e-learning, workshops, micro-learning videos, gamification and on-the-job training, to accommodate diverse learning styles

Performance Management

• Collaborate with HR to integrate learning and development initiatives into the performance management process
• Establish key performance indicators (KPIs) to measure the effectiveness of learning programs and make data-driven improvements

Technology Integration

• Stay abreast of learning and development technologies, assess and implement relevant tools to enhance training efficiency and effectiveness

Content Development and Hypermedia 

• Manage the Content Development and Hypermedia teams by providing guidance and direction for both client and internal projects which include but is not limited to creation of training and branding materials
• Ensure delivery of work is completed within SLAs and deadlines

Budget Management

• Develop and manage the learning and development budget, ensuring cost-effective solutions without compromising program quality

Compliance and Reporting

• Ensure that all learning and development programs comply with relevant regulations and industry standards
• Generate regular reports to assess the impact and effectiveness of training initiatives

As Learning & Development Director, You Have…

• MBA in Human Resources, Organizational Development, Business, or a related field
• Master’s degree is a plus
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed
• Flexible Schedule - Majorly night shift (8 p.m. to 5 a.m. MNL) and may change depending on business requirements
• Proven experience in a senior learning and development role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Project Coordinator to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Collaborate with project managers to develop detailed project plans, outlining tasks, timelines, and resource requirements.

• Assist in defining project scope, goals, and deliverables
• Work with stakeholders to identify project requirements and constraints

Monthly Salary: PHP 21,000

• 6 months - 1 year Team Lead experience in BPO space           
• Can convey ideas clearly and ensure understanding among team members and listens attentively to team members and values their input 
•  Efficiently manages time and prioritie and  sets clear, achievable goals for the team and individuals           
• akes ownership of both successes and failures. Communicates openly about team progress and challenges  
• Possesses a strong understanding of the team's work domain and capable ofproviding guidance and solutioons to overcome obstacles with Project Administrator experience       

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives