Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nuts and Bolts

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

The Senior Solution Architect is primarily responsible for the Designs for the future and road mapping for Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver technical designs, assist with RFP’s and work across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Responsibilities:

The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation

• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Collaborate and work closely with Datacom Cloud Engineering and Product teams
• Undertaking Project Delivery encompassing high level solution architecture, detailed design and quality assurance
• Work with Datacom Cloud customers to design solutions that meet customer requirements.
• Identify and drive to implementation, opportunities to automate processes and drive down cost.
• Provide technical leadership in all areas of Infrastructure and Cloud to increase the effectiveness of the entire team
• Collaborate and build strong relationships with all areas of the business, particularly other Architects and acting as advocates for the business.
• ·Support architectural governance forums, providing guidance to other Architects on ways to optimise designs and align with standards and guidelines
• Provide escalated support and thought leadership to members of other teams, Championing the adoption of best practice throughout the Architecture practice. Act as a mentor to more junior architects, helping to increase the effectiveness of the team
• Work closely with sales and pre-sales, provide input to and write responses to tenders and customer RFPs. Accompany sales staff on customers meetings and providing support to the sales process
• Identify and implement opportunities for continuous improvement to build a culture of service excellence and demonstrates new ways of working
• Support and assist with related organisational changes and activities that are required as an outcome of business improvement activities
• Display a high level of operational discipline, ensuring Datacom and client processes, policies and procedures are followed and adhered to.

Why you want to join us

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

What you’ll bring

• Experience working in a multi-tenanted Cloud environment
• High-level knowledge and design experience with the various technologies underpinning the Datacom Private Cloud
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Exceptional hands-on experience in the delivery of sizeable infrastructure, cloud, IT outsourcing, storage, backup, network and/ or cloud adoption/ migration projects
• Design and hands on experience in networking. Cisco switching and routing. SDN, ACI and VMware NSX-T
• Experience in additional key VMware technologies, including vCloud-Director, VCF
• Practical experience and excellent understanding of working with Enterprise Storage platforms (Dell-EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
• Practical experience working with Enterprise Backup Management Platforms such as NetBackup or Veeam
• Experience with automation – CI/CD pipelines, coding and scripting languages, practices and toolsets

Datacom has 2 Premier sites that you can choose from.

We have offices in BGC Taguig and Eastwood City Libis Quezon City. We have a Flexible work-from-home arrangement and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

JOB TITLE: Creative Virtual Assistant

COMPANY: Support Shepherd

SALARY: $1,000 - $2,000/ month (Depending on the interview result and the client's approval)

POSITION DESCRIPTION:

We are seeking a highly motivated and skilled Creative Virtual Assistant. As a Creative Virtual Assistant, you will be responsible for providing administrative and creative support. You will assist in various tasks such as content creation, social media management, graphic design, and video editing.

RESPONSIBILITIES:

- Assist in developing creative content for marketing campaigns

- Manage and update social media accounts

- Create eye-catching graphics for digital platforms

- Assist in Accounting

- Administrative work such as Travel Management, Research work and Calendar Management

QUALIFICATIONS:

- Proven experience as a Virtual Assistant or in a similar role

- Proficiency in graphic design tools and software (e.g., Figma, Google Slides, Notion, Monday.com)

- Familiarity with social media platforms and management tools

- Basic video editing skills (e.g., Adobe Premiere Pro, Final Cut Pro)

- Excellent communication and organizational skills

- Ability to multitask and meet deadlines

- Attention to detail and creative flair

Please include your portfolio or samples of your work when applying.

Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities:

Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, test managers, infrastructure engineers, data scientists, and business users.

Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations.

Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support.

Build, package and release software artifacts in an automated way to all environments including production.

Be responsible for the performance, stability, reliability, and security of the developed platform.

Proactively identify efficiency and design improvements to existing systems and processes.

Technical Experience

Min 5+ years of technology delivery experience in core development.

Hands on experience in at least one server-side object-oriented programming language.

Hands on experience writing modern single page web applications.

Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing.

Experience with a major relational database system and ideally one NoSQL database.

Knowledge of data structures, design patterns, architectural styles, and API designs.

Need to have (Hands-on):

Hands-on experience with JAVA (Spring, Spring boot, Vert.x, RxJava , ReactJS, AngularJS) and cloud foundry technology.

Hands-on experience with user interface (Java and Angular) –

Hands-on experience with Java + Spark.

Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.

Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).

Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.

Who Are We Looking For?

We are seeking a Virtual Assistant to support our team with scheduling, HR, and administrative tasks. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills.

ABOUT THE ROLE:

As our Executive & Personal Assistant, you are an indispensable pillar, ensuring seamless 

operations at the executive level. You will be the behind-the-scenes force enabling our 

CEO to perform at their best

SPECIFIC DUTIES AND RESPONSIBILITIES

• Executive Support: Provide administrative support to the CEO and other senior executives, including calendar management, email management, and travel arrangements
• Project Management: Manage projects from conception to completion, ensuring that all tasks are completed on time
• Team Coordination: Coordinate with different teams within the company to ensure that everyone is on the same page and that all tasks are being completed efficiently
• Communication: Maintain open lines of communication with team members, clients, and partners to ensure that everyone is up-to-date on the latest developments and that all expectations are being met

• Problem Solving: Identify problems and come up with creative solutions to ensure that the company is always moving forward

Qualifications:

• 2 years minimum of experience as Virtual Assistant/EA
• Good to Excellent communication skills both written and verbal
• Experience with  the ff tools
• Tools: Microsoft outlook, Zoom, Google workspace (required)
• Confident and proactive in suggesting and giving opinions

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Paralegal Assistant

Working Hours : EST 8am-4pm  Monday - Friday

Salary Range : 900 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Paralegal Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Will include records management, legal research, due diligence reports, drafting agreements , documents review
• Admin tasks
• Some other tasks as needed and assigned by the client.

Qualifications:

• 2-3 years of experience as paralegal
• Tools: Microsoft office tools, google docs
• Good communications and written skills
• Someone who understands contracts

This job is fully Remote! Clear English communication skills required.

Responsibilities

• The Educational Program Director is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service
• Actively support Tutor Me Education Regional Operations
• Provide outstanding academic services to students and their families
• Operate seamlessly in a virtual operating environment
• Maintain Tutor Me Education operating standards including people, financial, and academic standards
• Ensure delivery of programs and initiatives for our students and school district partners
• Meet operational excellence standards
• Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
• Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
• Manage virtual tutoring sessions
• Monitor all students’ academic progress
• Help ensure flawless execution of programs and initiatives
• Manage your own time in compliance with company and regulatory requirements
• Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
• Other responsibilities – as required by the business
• Relish building relationships with students and their families
• Dedicated to meeting the expectations and requirements of internal and external customers
• Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

Qualifications

• Time management, planning, and prioritization
• Ability to organize and manage multiple responsibilities successfully
• Exhibits professional and approachable demeanor
• Ability to prioritize and focus on key objectives, which may change from month to month
• Effective communications both in virtual environments
• Proficient in using all communication media including in person, phone, and video
• Ability to build engagement and trust in virtual relationships, whether with customers or with team members
• Works Well With Others
• Learning agility – able to adapt to changes in work environment by changing behaviors as required
• Able to acquire new skills as required
• Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
• Ability to manage remote teachers
• Ability to work independently
• High tolerance for ambiguity
• Bachelor’s Degree required
• 2-3 years progressive career growth
• Experience working in a virtual operations and team environment
• Bilingual in English and Spanish beneficial
• Proficient in Microsoft Office and Google applications

Fully Remote!

PTO

Etc.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

MINIMUM QUALIFICATIONS:

• Higher Diploma / degree in Electronics / Electrical / Computer Engineering or equivalent semicon experience
• Extensive hands-on experience with Automatic Test Equipment (ATE) repair and product/equipment characterization utilizing basic statistical methods and SPC
• Knowledge on the use of advanced statistical techniques for machine assessments such as MSA and FMEA

Company Description

Pronto Marketing is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States. 

Founded in 2008 in Thailand, we have a team of 80+ professionals comprising everything from developers, designers, copywriters to project managers, SEO specialists and client support agents. Our founder has a Microsoft background and an American west-coast approach to running a company: You’ll be joining a diverse, international team that works hard, has fun, and respects each other and our clients.

Job Description

Our Digital Marketing Account Managers are our front-facing, client-oriented team members who strive to guide great marketing campaigns, help educate our clients about campaigns and processes, and make sure campaigns are running smoothly and on time. 

As the bridge between our SEO, blogging, and PPC teams, our Account Managers go above and beyond for our clients and help ensure our processes are efficient. Being a natural problem solver is a must, and our Account Managers are always thinking of ways to improve or create new ways of helping our clients. 

Because our Account Managers look after our most highly valued clients, they are detail-oriented and help ensure our clients are getting the best value and quality out of our services. 

Primary Responsibilities

• Be the main point of contact for clients who sign up for multiple services and spend $1,500+ per month
• Taking onboarding, quarterly, and additional client calls with a friendly, clear, and confident phone manner
• Understanding the ins and outs of our digital marketing services to know how to keep them on track, when they are working, and when to offer additional or alternative services to clients
• Respond to client questions in a timely manner to make sure they feel easily connected to their campaigns
• Prepares marketing reports by collecting, analysing, and summarising campaign progress and results 
• Coordinate and keep on track SEO, Link Building, PPC, and Blogging campaigns

Required Skills & Experience

• Previous experience working closely with multiple projects and clients where close communication and relationship building was fundamental to the role
• Ability to multitask on different projects whilst keeping everything organised 
• Solid communication skills with clients, being able to adapt to their level of knowledge so that you can explain enough about the campaign for them to comfortably understand the campaign, why it’s being run, and what type of results they can expect
• A well-rounded understanding of marketing concepts, including blogging campaigns, intermediate knowledge of Google Ads or other PPC campaigns, keyword research, and SEO fundamentals and best practices
• Beginner to intermediate understanding of website analysis, using Google Search Console and Google Analytics, and website audit tools such as ahrefs
• Being able to perform additional marketing research to help our specialist understand the client’s industry and goals

Your Traits

• Be a team player - Being the middle person before the client and the team requires the ability to work well in a team environment. Especially in a cross-cultural team. Your ability to earn respect and, at the same time, have a good relationship with your team members is a critical success factor in getting things done
• Be detail-oriented - A keen eye for detail and quality is essential. You'll have the final responsibility for quality control. It takes patience and persistence to get things right
• Be independent - Decision-making and problem-solving are a huge part of your daily tasks. You need to be independent and confident in making decisive decisions. The ability to lead, follow and self-manage is highly valued
• Always growing - A passion for learning new skills and ideas is extremely important. The online marketing space is always changing and you will be keeping on top of new trends and ideas to help keep our services above our client’s expectations
• Knowledge sharing - The whole is greater than the sum of its parts, so knowledge sharing is vital to help the team and company grow. You’ll be keen to share knowledge and also eager to listen to other team members' ideas and brainstorm new ones.

• Performance review salary increment twice a year

• Rice Subsidy
• HMO 
• Vacation and Sick Leave

• Wellness Allowance

Learn more about us:

• Pronto company website: https://www.www.prontomarketing.com  
• Culture and working at Pronto: https://www.prontomarketing.com/careers/

• Design, develop, and maintain automated test scripts for various software applications.
• Utilize industry-standard automated testing tools and frameworks to ensure efficiency and effectiveness in the testing process.
• Collaborate with cross-functional teams to understand requirements and translate them into automated test cases.
• Contribute to the overall test strategy and test planning activities.
• Work closely with the QA team to identify areas suitable for automation testing and develop strategies for implementation.
• Execute automated test scripts and analyze results to identify defects and ensure the quality of the software.
• Generate comprehensive test reports and communicate test results to relevant stakeholders.
• Work closely with developers to reproduce, troubleshoot, and resolve identified issues.
• Stay updated on industry best practices, emerging tools, and technologies related to test automation.
• Actively participate in process improvement initiatives to enhance the efficiency and effectiveness of the testing process.
• Create and maintain documentation related to test plans, test cases, and automated test scripts.
• Document and report defects in a clear and concise manner, including steps to reproduce.

• Minimum of 5 years of professional experience in automation testing.
• Proficiency in programming languages such as Java, Python, or C#.
• Extensive experience with automated testing tools such as Selenium, Appium, or similar.
• Strong understanding of software testing principles, methodologies, and processes.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ISTQB, Selenium) would be a plus.

• Design, develop, and implement complex ETL processes using Informatica PowerCenter.
• Create and maintain high-quality, efficient, and scalable ETL mappings, workflows, and sessions.
• Collaborate with business analysts and data architects to understand data requirements.
• Perform data profiling and analysis to ensure accurate mapping of source system data to target structures.
• Identify and resolve performance issues in ETL processes to ensure optimal data integration performance.
• Implement best practices for optimization and tuning of Informatica mappings and workflows.
• Implement data validation and cleansing routines to ensure the integrity and quality of the data.
• Collaborate with stakeholders to define and enforce data quality standards.
• Create and maintain technical documentation for ETL processes, data models, and data integration solutions.
• Ensure that all development activities are well-documented for future reference and knowledge sharing.

• Minimum of 5 years of hands-on experience with Informatica PowerCenter.
• Strong understanding of data warehousing concepts, ETL methodologies, and data integration best practices.
• Proficiency in SQL for data analysis and troubleshooting.
• Experience in performance tuning and optimization of ETL processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR handling a US HEALTHCARE INSURANCE account
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: IT and Administrative Coordinator

Salary Range: $1,000 - $1,500/month

Schedule: 5PM to 1AM in MNL | 4AM to 12 NN EST

About the Role
As the IT and Administrative Coordinator, you will play a crucial role in ensuring the smooth functioning of IT systems and providing administrative support to the organization.

Responsibilities:

• Ensure IT functionality for all employees, troubleshooting and resolving issues promptly.
• Onboard new employees, providing necessary IT setup and support.
• Enforce naming conventions and folder structuring protocols for all clients.
• Monitor Karbon and confirm employee adherence to Organization and Admin procedures, ensuring work items reflect the latest templates.
• Set up notice work items and manage Admin in real-time.
• Establish clients in our systems and folders.
• Deploy global engagement team surveys and communicate client assessment results.

• Proficient in Sharepoint and Microsoft 365.
• Proven experience in providing IT and administrative support.
• Strong knowledge of IT systems, software, and hardware.

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Virtual Assistant

Working Hours : UK GMT 9am-5pm flexible with 2-3 hours overlap

Salary Range : 800-1200 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help a lot in email support
• Research and some admin tasks
• Reach out to leads
• Any other tasks as assigned by the client.

Qualifications:

• 2 years of experience as VA/ customer support
• Tools: Google workspace, Microsoft, Shopify
• Canva, Photoshop and Asana (huge plus)
• Knowledgeable in social media
• Good communications and written skills
• Self starter

Are you a skilled Architect seeking a flexible work arrangement? Look no further! Join our dynamic team of Work-from-Home Architects and unlock a world of new possibilities!

Company Overview: Bizforce, a global leader in remote workforce solutions, is revolutionizing the architectural industry. Partnering with top-notch firms worldwide, we offer talented Architects the opportunity to work from the comfort of their homes, leveraging the latest technology and resources. Join us and take your career to new heights!

Position: Work-from-Home Architect

Responsibilities: As a Work-from-Home Architect at Bizforce, you will:

• Collaborate with renowned US-based architectural firms on a variety of projects
• Manage the end-to-end architectural process, from conceptual development to design execution
• Produce high-quality construction drawings, schematic designs, and Revit models
• Provide detailed documentation, redlining, and coordination with design teams and clients
• Stay updated on industry best practices, codes, and regulations
• Conduct research to ensure accurate and comprehensive project information
• Engage in seamless communication and collaboration with designers, decorators, and constructors
• Thrive in a self-directed, deadline-driven environment
• Showcase your creativity and problem-solving skills to deliver exceptional results

To succeed in this role you should possess:

• Experience with woodframe projects
• Experience in handling projects in the US
• Architectural registration or license with a minimum of 5 years of relevant work experience (excluding internship)
• Proficiency in Revit Architecture (2016 or higher) with a minimum of 3 years of experience
• Excellent portfolio highlighting your previous architectural works
• Strong communication and presentation skills
• Project management abilities to ensure timely project completion
• Ability to work independently and efficiently within US business hours
• Reliable home office setup, including:
• i5 or higher processor with at least 8GB DDR4 RAM (preferably i7 latest generation/version)
• Hard Drive: 512GB SSD (1TB preferred) with a minimum of 250GB free space
• Video Card: GTX/RTX 4GB 3050Ti (preferably 6GB 3060)
• OS: Windows 10 or higher
• Internet Connection: Minimum 25MBPS download and 10MBPS upload
• Familiarity with architectural design software such as Revit Architecture and AutoCAD

Bonus Skills (not required but advantageous):

• ArchiCAD
• BIM360
• SketchUp
• VRay
• BlueBeam
• Grasshopper
• Adobe Photoshop & Illustrator
• Lumion 3D Rendering

• Permanent work-from-home arrangement
• Weekends off
• Embrace a great company culture with no micromanagement
• Access to continued education and specialized training
• Competitive salary
• On top of your Salary, you also get to have our Benefit Package which includes:

o Annual Bonus

o Benefit allowance

o HMO Allowance

o Leave Credits

Why Work With Us? Bizforce collaborates with leading architectural firms worldwide, offering outstanding career advancement opportunities. Apply today to be part of a global team and unleash your potential!

Note: Please submit your application, portfolio, and updated resume for consideration.

This is an exciting opportunity for someone who wants to help to advance the Allegis Group Operating Companies talent experience strategy and mission in the field. 

The Talent Experience Specialist is responsible for ensuring they are delivery is excellence by providing an exceptional experience through world-class service and consistent employment. 

The Talent Experience Specialist will manage the Consultant/Contractor experience throughout the duration of the assignment and will proactively manage communication related to essential job functions.  The Talent Experience Specialist is responsible for ensuring our consultants receive superior support in relation to all job-related questions, concerns, or issues. The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

About You

Are you eager to be a partner to the local and the global colleagues, and lead the local HR team in a rapidly growing company? Are you structured, people- as well as process- oriented, and skilled at balancing the execution of strategic initiatives, operational HR tasks and partnering with the business without sacrificing quality? Are you comfortable working in a multicultural, international business setting with a focus on the employee journey?

If your answers are YES – then this is the perfect role for you!

Your Responsibilities

As our local HR Lead in the biggest location of our fast-growing, client-centric organization, you will play a pivotal role in supporting the business in ensuring a positive experience for our employees. Reporting to the Chief People Officer in Zurich, Switzerland, and as the sparring partner for the local General Manager in Manila, the local colleagues, as well as the international and local HR Team, this role requires an experienced HR leader with a good business acumen, excellent managerial skills, and the ability to navigate the complexities of the local market while aligning with the strategies set by the global company. The successful candidate will play a crucial role in driving growth, ensuring operational efficiency, maintaining the company's reputation in the region and fostering a positive company culture.

In this role, you will:

• Manage overall HR work, develop local as well as implement international HR strategies and programs aligned with the company's global objectives; provide HR insights to contribute to the overall success of the organization.
• Oversee the full spectrum of HR functions, including recruitment, onboarding, performance management, talent development, compensation, benefits and employee relations.
• Act as a trusted advisor to line managers, provide guidance on HR policies, procedures, and best practices, as well as address employee concerns, conflicts, and inquiries, fostering a positive and inclusive workplace culture.
• Collaborate internationally, liaise with the international HR team in Switzerland, Canada and Germany to ensure alignment on global HR initiatives.
• Regularly participate in virtual meetings and contribute to the development and execution of international HR policies.
• Cultivate and maintain strong relationships with key stakeholders, including internal as well as external stakeholders.
• Lead and mentor the local HR team, fostering a collaborative and high-performance culture.
• Work closely with the finance team to ensure compliance with local financial regulations and reporting requirements
• Ensure compliance with local laws, regulations and reporting in the Philippines, as well as uphold company policies.
• Stay updated on changes in employment laws and provide guidance to the organization to mitigate legal risks.
• Communicate effectively with all levels of the organization, fostering transparency and alignment with corporate goals.

Position: PPC Manager

Working Hours: Monday - Friday, 7am-3pm or 8am-4pm (UK time)

Salary Range: 900 - 1500 USD/ month (Depending on the interview result and the client's approval)

We are seeking a talented and experienced Email Marketer to join our team. As an Email Marketer, you will be responsible for developing and executing effective email marketing campaigns to engage our target audience, drive conversions, and optimize customer retention.

Responsibilities:

• Create compelling email campaigns from concept to execution, including planning, copywriting, designing, and scheduling.
• Segment and target email lists based on various criteria, ensuring highly personalized and relevant content for different customer segments.
• Conduct A/B testing and analyze campaign performance, including open rates, click-through rates, conversion rates, and overall ROI.
• Continuously optimize email campaigns to maximize engagement, deliverability, and conversion rates.
• Monitor industry trends, best practices, and regulations to ensure compliance and stay ahead of the curve in email marketing strategies.
• Help ensure that new products are launched successfully using dedicated campaigns
• Monitor and analyze email deliverability and take necessary actions to improve inbox placement rates.
• Provide regular reports and analysis on email marketing performance and make data-driven recommendations for improvement.
• Write our weekly industry specific email newsletter

• Proven work experience as an Email Marketer for an ecommerce business
• Strong understanding of email marketing principles, best practices, and industry trends.
• Proficient in Klaviyo and HTML/CSS coding for email templates.
• Excellent copywriting and content creation skills, with the ability to tailor messages to different target audiences.
• Data-driven mindset with strong analytical skills to track and measure campaign performance.
• Experience with A/B testing, segmentation, and personalization strategies.
• Familiarity with email deliverability best practices and CAN-SPAM regulations.
• Strong attention to detail, organizational skills, and the ability to work independently.
• Excellent communication and collaboration skills to work effectively in a remote team environment.
• Interest in cycling or outdoor sports a plus

Education:

Bachelor's degree in Marketing, Communications, or a related field is preferred but not required. Relevant experience and skills will be considered.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Digital Marketing/Operations Assistant

Salary Range :  USD 900-1500 /month

Working Schedule : Monday to Friday 9am to 6pm GMT

ABOUT THE COMPANY 

Established in 2014 and not just another digital agency. We are a team of passionate professionals who believe in the power of data. Our mission? To harness this data to pinpoint the right prospects, craft superior ads, and design captivating websites that transform visitors into loyal customers. 

Our specialization lies in optimizing the return on digital investments. But what truly sets us apart is our approach. We’re data-driven to our core. We don’t see marketing budgets as mere expenses; we view them as investments, deserving of the highest possible returns. This philosophy stems from our founder’s vision, born out of frustration with agencies that chased fleeting trends without understanding the real challenges faced by business owners. 

We take pride in partnering with businesses that typically generate £10M+ in online sales, providing them with our unparalleled expertise and insights. 

Our globally distributed team, spanning the USA, Europe, and Asia, is our strength. By embracing a remote work model, we’ve tapped into the best talent worldwide, transcending the limitations of local talent pools.

Oh, and did we mention? We’ve been official partners with Google for over a decade. So, when you chooseus, you’re choosing an agency that’s recognized, respected, and ready to deliver.

RESPONSIBILITIES:

• Weekly Facebook Ad changes to a given strategy
• Compiling and monitoring website traffic stats for various websites
• Monitoring marketing campaigns
• Social Media Management: Manage and schedule posts across all social media
• platforms. Monitor engagement, respond to comments, and identify trends to improve
• content strategy.
• Data Analysis: Analyse marketing data and prepare reports to track campaign
• performance and suggest improvements based on insights.
• Email Marketing: Help in the development and execution of email marketing campaigns,
• including list segmentation, content creation, and tracking performance metrics.
• Monitoring customer support emails
• Assist the Operations Manager in daily management tasks
• Perform administrative tasks
• Cooperate with different departments

• Strong computer proficiency
• Proficient in Social Media platforms like Facebook, Instagram, LinkedIn, YouTube
• Proficient in Google Suite, CRM and other SaaS products
• Excellent communication and listening skills
• Great attention to detail
• Organisational Skills
• Ability to meet deadlines
• Requires minimal supervision
• Proven work experience and/or certifications as an Operations Assistant or similar role
• Ability to work under pressure

Are you interested in the legal industry, and want the freedom and flexibility to work from anywhere? Join our dynamic team as a Legal Administrative Assistant!

We are seeking a highly motivated individual to contribute their administrative expertise to our thriving law office, or in offices dealing with legal documents such as real estate companies, land title offices, or the court system. These agents handle tasks such as formatting legal correspondence, and/or reviewing and proofreading outgoing documents.

Duties and Responsibilities:

• Assist lawyers with day-to-day administrative tasks to ensure the smooth functioning of the legal office.
• Act as a liaison with clients, witnesses, and other stakeholders, ensuring clear and effective communication.
• Provide administrative support during trials, including the preparation of case briefs and summarizing depositions, interrogatories, and testimony.
• Conduct investigations and perform statistical/documentary research to contribute valuable insights to legal cases.
• Locate and develop case-relevant information, type up and file basic legal documents and correspondence.
• Answer and direct phone calls, maintain contact lists, and monitor deadlines while efficiently managing the calendar.

• A highschool diploma or equivalent.
• Proven working experience as a Admin or Legal Assistant
• Computer literacy, proficiency in English, and working knowledge of case management software.
• Excellent secretarial and organizational skills, with the ability to handle multiple tasks under pressure.
• Ability to work and maintain patience with individuals of diverse backgrounds and professional competencies.
• Committed to maintaining integrity and confidentiality on behalf of the company, the firm, and its clients.
• Willing to work on Pacific Standard Time (PST) schedule.
• Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.

LOOKING FOR FILIPINO CANDIDATES

Position : Customer Support

Work Hours (Client) : US Business Hours

Pay Range : $900-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company Client Overview:

AI content software platform.

Duties and Responsibilities:

We are looking to add somebody to our support team so that we can respond to users during US business hours, improve our help docs, and more.

The primary responsibilities will be:

• Reply to inquiries that come in over email (using Crisp) and Discord during US business hours
• Coordinate with other members of the team to help respond to messages as needed
• Update and improve our help docs
• Follow-up with some users after they cancel their account to address any specific concerns they might have had
• Posting any new blog posts or announcements to our Twitter and reposting/replying to brand mentions on Twitter
• Reply to reviews on third-party platforms such as Trustpilot and Capterra
• We might experiment with offering live chat as well

Minimum Requirements:

• At least 3 years of experience related to Customer Support
• A background in SEO and/or web development would be useful but is not required.
• Native-level English communication skills required
• Strong attention to detail required 
• Has the ability to quickly learn technical products and services

JOB TITLE: Operations Analyst

WORKING HOURS: Monday - Friday, EST

SALARY RANGE: 900 to 1500 USD/ month (Depending on the interview result and the client's approval)

Tasks:

• Develop standard operating procedures for core functions of our business
• Support execution of community events - including forums, experiences, and digital workshops
• Assist the CEO in analysis and document preparation
• Scheduling meetings and calendars
• Other tasks that may be needed

• TOOLS: GSuite, any scheduling tools (calendly for ex.)
• NICE TO HAVE: Mailchimp
• REQUIRED EXPERIENCE: Atleast a couple of years of actual business operations experience
• REQUIRED SKILL SET: Managing and scheduling with executives experience

Job Description:
• Ensuring responsiveness to front-end requests
• Collaborating with front-end developers on the integration of elements
• Designing customer-facing UI back-end services for various business processes
• Developing high-performance applications by writing testable, reusable, and efficient code
• Implementing effective security protocols, data protection measures, and storage
solutions
• Running diagnostic tests, repairing defects, and providing technical support
• Documenting Node.js processes, including database schemas, as well as preparing
reports
• Recommending and implementing improvements to processes and technologies

• Needed technical knowledge in the following: Java, JavaScript, Node.js, MyDatabase
• College graduate in any IT related course
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills
• Great organizational and time management skills.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Experience in leading a team is an advantage

Snapshot of the role:

The customer service representative is responsible to answer a high volume of inbound customer service calls related to many different request/needs, including work order creation, contract/coverage questions, billing inquiries, OSA, and status updated on service requests,

Core Responsibilities:

• Show up for assigned shifts and follow scheduled lunches and breaks
• Care for customers in accordance with ClearSource standards of quality:

1. Accuracy – always give only correct information and follow established processes
2. Connection – emotionally connect the customer with our client’s brand (this includes empathizing, listening attentively, and providing necessary assurance or resolution to appease the member or provider
3. Ease – focus on one-contact resolution while minimizing the customer’s time and effort to resolve the issue

• Handling inbound and outbound calls to respond and resolve customer service issues.
• Acting as the customer advocate for all customer service issues.
• Using the computerized system for tracking information gathering, or troubleshooting.
• Ensuring that customers receive the best service possible, by processing service calls, preparing general correspondence, and coordinating with other functions as required.
• Utilize problem-solving skills to respond to and resolve routine customer service issues via inbound and outbound telephone calls, written correspondence and/ or electronic communication according to all company policies, standard operating procedures, and contract coverage.
• Provide coverage policies of the homeowners
• Identifying and executing the correct method as to how claims being processed based on the standard operating procedures whether if it’s a ticket or a referral.
• Provide excellent customer service and change the customers perception of Landmark /Oneguard.
• Achieve the target goal of 95% when it comes to Quality score.
• Provide exceptional customer service and achieve the target goal for CSAT and Clarity which is 4.8%.
• Attendance goal per month is 3% below.

• At least SHS Graduate is encouraged to apply
• 1 year customer experience in BPO Voice - Customer Service experience required
• Above average when it comes to English communication skills
• Must be good when communicating through email.
• Expert in multitasking & must be good in handling escalation calls
• Must be willing to work onsite at Robinsons Cyberscape Gamma Ruby/Topaz Rd. Ortigas

• Competitive salary
• Medical and Dental Insurance (With free dependents)
• Group life insurance
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Outstanding career growth
• Leadership opportunities
• Passionate, energetic & innovative work culture
• Friendly team driven environment
• Skills and experience developmen

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Position: 17118796314 - Finance Manager
Working Hours/Shift: M-F, Full-time, 40 hours a week; semi - flexible, overlap 09:00 AM - 01:00 PM UTC / 05:00 PM - 09:00 PM Philippine Standard Time
Salary Range: $ 900 - 1500 USD

Customer Relationship Management:

• Maintain and update customer databases.
• Monitor active customer accounts and interactions.
• Assist in analyzing customer feedback and usage data to enhance customer experience.

Financial Management:

• Oversee and manage invoicing and payment processes.
• Ensure accurate and timely financial reporting.
• Assist in budget preparation and monitoring.
• Liaise with accounting and finance teams for financial reconciliation and audits.

Operational Support:

• Coordinate and optimize internal operational processes.
• Assist in project management and ensure timely delivery of services.
• Support the preparation of operational reports and presentations.
• Manage and organize administrative tasks and company documentation.
  
  

Technical and Analytical Support:

• Leverage technical skills to optimize operational tools and software
• Conduct data analysis and provide insights for decision-making.

Collaboration and Communication:

• Collaborate effectively with team members across different departments.
• Communicate with external stakeholders, including customers and vendors.

Qualifications:

• At least 2 + years of experience as a Finance Manager;
• Experience working with a German client/company is a huge advantage
• Proficient with using ZOHO Accounting software
• Proficient with banking software is an advantage

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: EST

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Physical Therapy billing
• Preferably with experience in Agile EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training