What You'll Do

• Assist in organizing and facilitating employee engagement activities and events.
• Support initiatives aimed at improving employee morale and satisfaction.
• Assist in organizing and facilitating employee events and activities.
• Assist with posting job openings and screening resumes.
• Coordinate training sessions and development programs.
• Help organize and support employee programs.
• Assist with day-to-day HR operations and tasks. C

• Currently pursuing a degree in Human Resources, Psychology, or a related field.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with a focus on employee engagement.
• Basic knowledge of HR principles and practices.
• Proficient in using Microsoft Office Suite.
• Willing to work on a Face to Face Work setup and has a personal laptop
• Availability for voluntary or involuntary internship.
• Ability to commit a minimum of 600 hours or 3 months.
• Exudes Teleport Core Values • And a passion for Teleport's mission!

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week |Flexible, UK Time
Salary Range: US $1,500.00 per month (Dependent on your skills and experience)

About the Role:

We are seeking a qualified Executive Assistant to provide comprehensive support to our client and ensure their day-to-day operations run smoothly. This position is ideal for a proactive and resourceful individual who can manage multiple tasks effectively and prioritize competing deadlines.

Duties and Responsibilities:

• Tier 1: Business Support:
• Project/Task Management: Planning, tracking, and executing projects and tasks to meet deadlines and objectives efficiently. Batch tasks to ensure that I get through necessary “busy” work that no one else can execute
• Research: Conducting comprehensive research on various topics to provide valuable insights and information.
• Website and Social Support: Managing website content updates and providing assistance with social media management to enhance online presence.
• Ensure availability/access of data. Help gather relevant quality and financial data. Format to allow trending in Excel. Ensure that reporting gets to necessary parties- banks, etc.
• Support email marketing - coordinate email list and find ways to manage (unsubscribe, etc).
• Creating processes: Setting up automation, sending invoices, making sure the business runs on rails.
• Knowledge Management: Help organize online files in a way that I can find them when needed
• CRM / Customer information management: Organizing and research customer data
• Tier 2: Personal Support:
• Email Management: Organizing and prioritizing incoming messages, ensuring timely responses, and decluttering the inbox.
• Email communication: With clients and their assistants
• Calendar Management: Scheduling appointments, coordinating meetings, and managing commitments to optimize time. Schedule clashes and rebooking.
• Management of bi-weekly meetings with 6 people the client is coaching. Making sure the client doesn’t overload himself.
• Family/Home/Lifestyle Management Support: Assisting with personal tasks such as family event planning.
• Making sure the client is not overloaded: Telling the client when he’s too overloaded and helping to rearrange appointments
• Tier 3: Growth Support:
• Process Improvement: Analyzing existing processes and identifying areas for enhancement to optimize productivity and efficiency.
• Thought Partner: Engaging in strategic discussions and providing valuable input and perspectives to support decision-making.

• Minimum of 3 years of experience as an Executive / Personal Assistant
• Proficient different tools such as Google Workspace, Convert Kit, Notion, WhatsApp, CRM tools and pipedrive
• Strong organizational, time management, and multitasking skills.
• Excellent communication, interpersonal, and writing skills.
• Ability to learn new software programs and adapt to changing priorities.
• Discretion, tact, and the ability to maintain confidentiality.
• A positive attitude, willingness to learn, and a passion for supporting a dynamic team.

• Fully Remote Role
• Collaborate with great minds who have worked with companies like Apple and Tesla
• Avenues for career progression and development, potential to advance into leadership rol

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant & Appointment Setter
Work schedule: 40 hours per week | Fri to Wed (Thursday off) | 9 AM to 6 PM Pacific Time (can be flexible)
Salary Range: US $1,500.00 per month (Dependent on your skills and experience)

About the Role:

We are seeking a highly organized and detail-oriented Executive Assistant to provide comprehensive administrative and operational support to a fast-paced professional. This role will encompass a variety of tasks across three key tiers: Appointment Setting & Business Support, Personal Support, and Growth Support.

Duties and Responsibilities:

Tier 1: Appointment Setting & Business Support

• Calendar Management:
• Schedule appointments, coordinate meetings, and manage commitments to optimize the principal's time.
• Utilize scheduling software and maintain an accurate calendar.
• Instagram Appointment Setting:
• Following a provided script, schedule appointments via Instagram direct messages (DMs).
• Qualify leads through DMs to ensure a good fit for the program based on financial eligibility and program relevance.
• Email Management:
• Organize and prioritize incoming email messages.
• Craft timely and professional responses to inquiries.
• Maintain a clutter-free inbox through effective organization practices.
• Project/Task Management:
• Plan, track, and execute projects and tasks assigned by the principal.
• Manage deadlines and objectives efficiently.
• Website and Social Media Support:
• Assist with website content updates and social media management to enhance online presence.
• Research:
• Conduct comprehensive research on various topics to provide valuable insights and information to the principal.

Tier 2: Personal Support

• Family/Home Management:
• Assist with personal tasks such as family event planning (if applicable).
• File Management:
• Organize and maintain electronic files for easy retrieval.

Tier 3: Growth Support

• Process Improvement:
• Analyze existing processes and propose enhancements to optimize productivity and efficiency.
• Thought Partner:
• Engage in strategic discussions with the principal, providing valuable input and perspectives.

Immediate Tasks (Week 1):

• Undergo training sessions on company protocols, software tools, and specific workflows.
• Participate in introductory meetings with key team members.
• Begin managing emails and scheduling appointments for the principal.
• Initiate research projects as assigned.

• Minimum of 2 solid years of experience in an administrative or executive assistant role.
• Proficient in Google Workspace, WhatsApp, Stripe,  CRM and project management tools.
• Previous experience in bookkeeping and CRM management
• Strong written and verbal communication skills in English.
• Excellent organizational and time management skills.
• Ability to learn and adapt to new technologies and processes quickly.
• Strong attention to detail and accuracy.
• Ability to work independently and manage multiple priorities effectively.
• Discretion and professionalism are essential.
• A positive and proactive attitude with a willingness to learn.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Partner Support Agent you are responsible for managing the program operations for the majority of Boldr’s partners. You will leverage your skills and knowledge to ensure that programs are well-implemented and produce great outcomes for the institutions we serve and their students.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Set up programs in Boldr’s back-end and configure the program, according to partner specifications. 
• Match mentors and mentees in impactful mentorship relationships using our proprietary tools.
• Implement program interventions to maximize mentorships created, as well as participant engagement and satisfaction.
• Communicate directly with mentors and mentees who request extra support.
• Collaborate closely with other Partner Support Agent to prioritize and execute implementation tasks on tight turnarounds.
• Pull, clean, and manipulate program data for partner-specific needs.
• Send regular outreach to partners to highlight the value of their programs.
• Impact participant satisfaction through tracking and acting on participant satisfaction scores and testimonials.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• 2 years of work experience.
• A high degree of personal organization, project management competence, and attention to detail.
• High accountability and the ability to prioritize deadlines in a fast-paced environment
• Strong written and verbal communication skills.
• The ability to quickly and independently build product and process knowledge through problem-solving and adapt understanding to new changes.
• Proficiency in cleaning and manipulating data in Excel or Google Sheets.

Preferred Qualifications:

• Experience with tools in the MC stack, such as Asana, Google suite, Guru, and Slack.
• Experience working in a startup environment and navigating ambiguity.
• Prior full-time remote experience.
• Experience in the educational sector or in a mentorship role.

Base salary plus benefits.

The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for, and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

Work Location: Manila, PH
Work Arrangement: Hybrid
Work Schedule: Night shift 
Specific requirements: IT/Tech bacground, and sourcing professional roles;  sourcing on US market is a must.
 

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

If you are passionate about working with people and are excited about collaborating with an international audience, making a difference in people's lives worldwide, and growing your career in the HR Recruitment space, you should interview with us.

Role Summary:

The key focus for a Recruiter is to execute sourcing strategies and plans with a focus on passive candidates, to achieve high quality, cost-effective, and timely filling of roles. You will work closely with the Recruitment Relationship Manager and stakeholders to recommend and develop a sourcing strategy. Based on your experience, you will recommend enhancements to ensure recruitment strategy effectiveness and will initiate and drive best-practice sourcing strategies

Your Responsibilities, Impact & Contribution:

• Responsible for identifying talent that meets specific client requirements.
• Build a strong working relationship with the Recruitment Relationship Manager and stakeholders.
• Understanding & analyzing the requirements of the position based on clients’ specifications.
• Utilize a variety of recruiting strategies to focus on direct sourced (passive) candidates.
• Involved in sourcing profiles through job portals, internal databases, and professional networking.
• Utilize the internal database to identify potential candidates and post jobs on the portals to increase the pool of candidates.
• Calling candidates in the US and discussing job openings.
• Provide exceptional candidate care and ensure that candidates are effectively pre-screened before.
• Select and qualify candidates based on skill, cultural, and motivational fit, utilizing a behavioral-based Approach and screening criteria.
• Maintain timely and accurate information on all candidate interactions.
• Proactively pipeline talent and create pre-qualified candidate talent pools in line with the clients.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  CG CR Operations Specialist

Salary range: USD 1200-1500/month

Schedule: M-F 9AM - 5PM EST

ABOUT THE COMPANY

The company is a US based consulting company that provides consulting services for law firm owners. We’ve been in business for 7 years and want to grow and expand our team with the right people. Our values include: communication, independence, and integrity.

About the Role:

As the Right Hand Person / Operations Specialist, you will play a crucial role in managing and optimizing our operations. You will be responsible for creating and managing workflows using Airtable, Zapier, and Notion, completing YouTube and ChatGPT courses so you can provide feedback on our YouTube channel, and supporting various writing and technology-related tasks. Your goal will be to handle the smaller operational details so that I can focus on higher-level strategic initiatives for our clients.

Responsibilities:

Operations Management:

• Develop, implement, and manage workflows using Airtable, Zapier, and Notion.
• Identify operational inefficiencies and propose automated solutions using Zapier.
• Maintain and organize data and processes in Airtable and Notion.

Content Creation and Management:

• Assist with YouTube content creation and management, following guidance from provided courses.
• Implement strategies and advice from ChatGPT courses to improve our operations and client offerings.
• Use Canva and have an eye for clean and minimal graphic design.

Writing and Communication:

• Support various writing tasks, including drafting emails, creating content, and preparing reports.
• Ensure clear and effective communication across all platforms.

Technical Support:

Provide technical assistance with various tools and software used in our operations.

Stay updated with the latest technology trends and tools that can enhance our efficiency.

• At least 2 years of relevant experience.
• Proven experience with Zapier (must have ), Airtable, and Notion.
• Strong understanding of workflow automation and process optimization.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently with minimal supervision.
• Experience with content creation and management, particularly for YouTube.
• Familiarity with ChatGPT and the ability to implement course advice effectively.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Must work US EST time zone.

Garrets International Manila is looking for a Junior Accounts Payable Assistant to join the finance team. You will be assisting in managing the accounts payable functions, ensuring accuracy and efficiency in all transactions.

What you'll be doing:

Invoice Processing

• Ensure correct, complete, and timely processing of vendor invoices within defined SLA and KPI.
• Maintain accuracy and integrity of data while adhering to established processes and procedures.
• Diligently follow the standard procedure on processing of invoices to ensure prompt, timely payments to vendors  

Coordination and Communication

• Regularly communicate with internal teams to ensure deliverables are complete, correct, and meeting deadlines.
• Provide prompt responses to inquiries and requests, facilitating immediate resolution of invoice issues.
• Establish effective working relationships with relevant business teams to ensure timely and accurate processing 

Support

• Provide backup support to other staff during their absence, ensuring continuity of operations.
• Adjust work or shift schedules as necessary to meet business needs and maintain operational efficiency.
• Escalate issues of concern 
• Support Accounts Payable process improvement and automation initiatives and identify opportunities to streamline process and maximize efficiencies

Adhoc Tasks

• Perform other assignments as delegated by the supervisor and department head, contributing to the overall objectives of the department or organization

What we're looking for:

• Bachelor’s Degree Graduate in Accounts, Finance or any related field
• Fresh graduates are welcome to apply 
• Proficient in Microsoft Suite especially in MS Excel
• Has good communication skills
• Has strong attention to detail
• Has good analytical and problem-solving skills
• Collaborative and a good team player
• Strong interpersonal skills

Location: Times Plaza Building, UN Avenue, corner Taft Avenue, Ermita, Manila 

Work Set-Up: On-site

The opportunity: 

The Talent Sourcing Specialist plays a crucial role within the Talent Acquisition team, specialising in candidate sourcing and identification. This role is responsible for proactively identifying and engaging potential candidates to build a talent pipeline that aligns with the exciting growth that we’re going through. 

As an Easygenerator Talent Sourcing Specialist you will:  

• Build qualified candidate pipelines for our technical and revenue recruitment, by qualifying candidates through phone screens.
• Collaborate with Hiring Managers and Recruiters to understand, research and create candidate profiles and implement successful sourcing strategies
• Actively search for and engage potential candidates through a diverse array of resources, such as social media, internal databases, job boards, networking, online searches, and events
• Conduct research to identify and propose best sourcing practices, staying updated on emerging industry trends, tools, networking methods, Boolean searches, and other techniques to enhance our sourcing strategy
• Determine the current and future locations of our target talent pools and keep Recruiters and Hiring Managers informed about market dynamics
• Maintain accurate databases of potential and current candidates within the applicant tracking system (ATS) and provide high-quality data for influencing our hiring strategies 

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

LOOKING FOR FILIPINO CANDIDATES

Position : Graphic Designer

Work Hours (Client) : 40hrs/5 days a week. Flexible hours, with the expectation to meet deadlines. Occasional check-ins on work progress may be required.

Holidays : TBD

Pay Range : $1200 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Logo and Branding
• Social Media Design: Create compelling graphics for posts, stories, and ads.
• Menu Designs: Develop visually appealing menus for print and digital formats.
• Print Materials: Design business cards, postcards, flyers, and other marketing materials.
• Signage
• Photo manipulation
• Website Graphics and Animation: Create and optimize graphics and animations for websites.
• Collaborative Projects: Work with other designers and marketing professionals on cohesive designs.

Minimum Requirements:

• Software Proficiency: MUST HAVE experience in using Adobe Illustrator and Photoshop. Familiarity with Adobe XD and Figma is a plus.
• Experience: At least 3-5 years of professional graphic design experience. Open to talented candidates with a strong design eye.
• Skills: Creative, detail-oriented, strong communication and teamwork skills, able to manage multiple projects.
• Portfolio link is REQUIRED
• only those designs that match the peg from the links below will be selected to proceed:
• https://madebyalphabet.com/work
• https://area17.com/work
• https://koto.studio/work/
• https://wearemucho.com/work

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Join Our Dynamic Team as an HR Associate for the Philippine Region at Somewhere!

Are you passionate about fostering a positive workplace culture and driving talent initiatives in a diverse, fast-paced environment? Somewhere is seeking a dedicated HR Associate to join our Philippine team. In this role, you'll have the opportunity to support our regional HR operations, contribute to employee engagement strategies, and play a key part in our mission to create an inclusive and thriving work environment. If you are a proactive and detail-oriented professional with a love for HR and a knack for cross-cultural communication, we want to hear from you!

Position: HR Associate

Type of contract: Independent contractor

Role Description:

Recruitment and Onboarding:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews.
• Conduct initial candidate screenings and reference checks.
• Facilitate the onboarding process for new hires, including preparing offer letters, conducting onboarding sessions, and ensuring all required documentation is completed.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns, providing timely and accurate information.
• Support the implementation of employee engagement initiatives and programs.

Performance Management:

• Assist in the administration of the performance review process, including tracking review completion and providing guidance to managers and employees.
• Help develop and implement performance improvement plans as needed.

Training and Development:

• Coordinate training sessions and seminars, including scheduling, logistics, and materials preparation.
• Organize and conduct training sessions as needed, ensuring they align with company objectives and employee development plans.
• Maintain accurate training records and track employee participation and progress.
• Provide administrative support for training programs, such as preparing training materials and managing training schedules.
• Assist in the evaluation of training effectiveness and make recommendations for improvements..

Benefits Administration:

• Assist in the administration of employee benefits programs, including enrollment, changes, and terminations.
• Provide support to employees regarding benefits inquiries and issues.

HR Compliance:

• Ensure compliance with all local employment laws and regulations.
• Maintain accurate and up-to-date employee records, both electronically and physically.
• Assist in the preparation and submission of required HR reports and documentation.

Other Duties:

• Participate in HR projects and initiatives as assigned.
• Continuously seek opportunities to improve HR processes and enhance the employee experience.
• Perform other related duties as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Law degree preferred*
• 3 years of experience in an HR role or similar capacity.
• Strong understanding of HR principles and practices.
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficiency in Google Suite
• Experience with HRIS systems is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.

We are seeking an experienced eCommerce Amazon Specialist to manage and manipulate data efficiently while being able to contribute to data-driven decision-making processes. 

Responsibilities

1. Helium 10 Expertise [ keyword research, listing optimization etc]

2. Amazon Flat Files Mastery: Comprehensive knowledge of Amazon flat files for listing creation and updates

3. Keyword Indexing, Ranking, and Monitoring:  Implement strategies for effective keyword indexing and ranking.

4. Product Launch Expert:  Proven experience in planning and executing successful product launches on the Amazon platform.

5. Replenishment Inventory Management: Manage Amazon replenishment inventory, including creating new shipments and optimizing stock levels.

6. Continuous Learning and Adaptability: Demonstrate the ability to learn and master new tools and techniques quickly in the ever-evolving e-commerce landscape.

7. Amazon Reporting and Data Analysis: Utilize advanced Excel, Google Sheets, and other tools to analyze Amazon reporting data.

8. Appeal Writing Skills: Write compelling appeals based on provided inputs to address any issues or challenges that may arise.

• Proven experience as an Amazon Marketplace Manager or similar role.

• In-depth knowledge of Helium 10, Amazon flat files, and replenishment inventory processes.
• Strong understanding of keyword indexing, ranking strategies, and product launches.
• Proficiency in Amazon reporting, advanced Excel, and Google Sheets.
• Exceptional analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

• Fully remote 

• Full-Time Position
• $7 - $10 USD per hour based on experience

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: Manila, PH
Work Arrangement: Hybrid
Work Schedule: Night shift 
Specific requirements: Admin Task
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The Delivery Leader – Candidate Attraction will develop and lead client relationships delivering brand and talent marketing solutions that enable direct clients and our client teams to drive candidate generation performance, and maximize the value of the client’s employer brand. The key result areas for this position are delighting internal and external customers leading delivery of solutions to exceptional standards.

• Work Location: Manila, PH
• Work Arrangement: Hybrid
• Work Schedule: Night shift 
• Specific requirements: 5yrs of sourcing experience and leadership background

Duties and Responsibilities:

Solutions: Knowledge

• Apply strong knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Create and lead on the delivery of customized brand solutions and strategies based on the clients' needs.
• Create, design, and launch new services and solutions - a suite of assets for existing client offerings.

Customer: Growth and Optimization

• Serve as a partner to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• Create high visibility and reputation with Cielo peer group (CSD-level), leading to ongoing Client Development opportunities.
• Share new products/services/case studies with account teams at QBRs or running a 'stimulus session'.
• Support Cielo's reputation growth; contributing content and participating in the market network.

Operations: Performance

• Support delivery capability in ensuring a sustainable operating model for brand and digital solutions in collaboration with regional business leaders and executive operating boards.
• Own service delivery standards, management and governance within their portfolio.
• Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Provide insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership and development of designated staff; train them in areas of subject matter expertise, ensure they understand core skills and build skills of future brand practice leaders.

The Accounting Associate is responsible for monitoring the schedule of payments by checking on the details and records of payments that are due to be made to different creditors. The position safe keeps the records of business debts and payments to be made for the services availed from other service providers or entities and other corporate obligations. Furthermore, the position ensures that payments made are properly validated through the presentation of periodic reports and payment schedules in order to ensure that proper funding is established prior to the settlement of payables. 

Responsibilities:

• Facilitate all accounts payable matters for both regular and special expenses.
• Prepare checks and vouchers and all necessary attached documents for the payment process.
• Safe-keep and maintains records of assigned company transactions.
• Handle bank-to-bank transactions, check payments, debit memos, etc.
• Other matters related to Accounts Payable, Accounts Receivable 

As a Talent Assessor, you will evaluate and assess the candidate pool for a designated functional area of the client’s organization to achieve high quality and timely filling of roles.  Using the client’s Applicant Tracking System (ATS), you will work closely with the on-site Recruitment Relationship Manager to manage those roles with high volume response.

Your duties may include, but are not limited to:

• Review applicants that apply to the client’s ATS for specified positions.
• Create a short list of candidates and present them to the Recruitment Relationship Manager.
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role.
• Develop an effective compelling story to sell the job and client company to prospective candidates.
• Assist with the interview scheduling process where necessary including gathering the candidate’s availability and confirming the interview date, time and location.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Talent Experience Specialist is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and will proactively manage communication-related to essential job functions. Additionally, you will be responsible for ensuring our consultants receive superior support to all job-related questions, concerns, or issues.

The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Overview

As an Email Administrator, you will work collaboratively with the Email Marketing Team and Corporate Marketing intaking email requests, scheduling assignments,  and providing necessary assets to the team. You will be responsible for ensuring that our emails are scheduled to deploy on time and communicate updates to internal stakeholders.  

The ideal candidate has a strong command of the English language, experience using project management tools, and a keen eye for detail. The ability to work efficiently under tight deadlines and collaborate effectively with the email team and other internal stakeholders is essential.

Responsibilities: 

• Intake email requests via the project management tool, Asana. This includes reviewing the email request briefs for completion and assigning tasks to the correct team members.

• Maintain the Email Calendar with scheduled emails to share to stakeholders

• Request lists from Marketing Operations using criteria provided by stakeholders and confirm with the email manager if the size is viable for a mailing via Pardot.

• Upload email copy for machine translation as needed for localization/translation needs.

• Paste and design emails in Stripo using existing templates and supplied assets (copy / images / URL's) and export HTML from Stripo once the email is approved

• Work with stakeholders on email approvals.

• Support email marketing team on exporting Pardot email reports.

Bollore Logistics Philippines, Inc. is currently seeking an IFFO - AirFreight Specialist (Import) to join our team. In this role, you will be responsible for managing the airfreight import operations to ensure smooth execution and timely delivery of shipments.

Key Accountabilities:

1. Ensures that all necessary information and documents concerning inbound cargoes through agents, carriers, and customers are promptly and accurately disseminated to concerned parties.

2. Inquires the departure / arrival of carrier with various shipping lines and airlines / co-loaders

3. In charge of weekly reservation and booking with shipping lines / airlines, upon receipt of Transport Order from ODS

4. Prepare TOR for ODS TOM creation ( if required)

5. Receives shipping instructions and coordinates pick-up arrangements with trucking companies.

6. Ensures clearance of import cargoes are pre-advise to consignee prior the arrival of goods at destination.

7. Prepares billing instructions and eventually send this to Finance Department.

8. Coordinates with airline / shipping line, agents and consignee in obtaining Original Bill of Lading or Waybill, and other documents related with shipment release.

9. Prepares invoices for payment request to consignee upon receipt of the finished process from agents.

10. Prepares request for check/payment for freight and other related bills.

11. Coordinate trucking and/or brokerage requirement of shipment, if required.

12. Assists client on their inquires related to export shipments.

13. Monitors the airline or shipping line acceptance for slots and/or excess strip

14. Monitors possible caged shipment, Sanitary and Phytosanitary Clearances, Flight disruptions (airline failure to uplift), change in routing.

15. Receives and verifies delivery receipts, collects and monitors mailing of pre-alerts; sends arrival alert and documents to consignee as soon as cargo is released from airlines.

16. Performs other functions that may be assigned from time to time

Execute transport orders in the TMS according to SOPs

1. Check all required documents & compliance : commercial invoice, packing list, cargo compliance (nature / geography /..)

2. Perform the transport plan according to CES booking instructions and local & global regulation

3. Produce documentation according to customer profile and country specifics

4. Organize pre & post-carriage with Road department or SSC

5. Input up to date information in the TMS : Tasks, milestones, events, deviations and any other relevant information to guarantee execution of the shipment and data quality according to customer SOP and our internal standards

6. Control detention and demurrage risk

Network interactions

1. Coordinate with COS in case of operational issues and on productivity

2. Coordinate with CES in case of amendment of solution and if needed

3. Coordinate with BPO, SSC and HUB to complete execution

Manage invoicing

1. Perform autorating

- control correct rate application

- If error is identified amend rate and escalate issue to auto rating accountable

2. Post and send customer invoice according to customer SOP and internal standards

3. Assist accountable teams in case of invoicing discrepancies

Order Desk Support

Receive transport order

1. Receive transport order from handover from :

- CSS handover

- End customer contact email - phone

- EDI / Transport Request (TR) - accessible directly in TOM

Record Transport Order

1. Customer transport order creation

2. Transport order qualification: control of price availability, scope of work, 3rd parties, customer specific instructions, documents

3. Acknowledge customer

4. Handover to CES for routing optimization

* in case of EDI / TR record becomes control

Network interactions

1. Connect with CSS in case of missing or wrong price

To be successful in this role, the ideal candidate should have:

• At least theree (3) years of experience in Freight Forwarding/Logistics industry
• Strong knowledge of import procedures, documentation, and regulations
• Proficiency in MS Office applications, Customs, E2M, CW1 and manifest
• Excellent communication and interpersonal skills
• Ability to work independently and handle multiple tasks simultaneously
• Attention to detail and problem-solving skills
• Customer-focused mindset and ability to build strong relationships
• Flexibility to work extended hours when required

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Looking to join a revolutionary new company and be part of the even greater things to come?

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us, apply NOW!

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills.

Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

They are confident at troubleshooting and investigating they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and, maintain high customer satisfaction.

Responsibilities

• Do inbound calls: Answer, screen and forward incoming phone calls
• Do outbound calls, as well; Call patients for confirmation
• Provide basic and accurate information via phone

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies Take the extra mile to engage customers
• Take the extra mile to engage customers
• Performs other duties that may be assigned from time to time.

Our must-haves:

• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS
• Must have a backup internet connection of the same speed, if the primary connection becomes spotty

Note: An online assessment of the workspace will also be part of the recruitment process

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

What we’re looking for:

• Proficiency in Microsoft Office Suite (Excel, Word, etc)
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Customer service attitude

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Position : Virtual Assistant / Relocation Assistant

Working Hours : PST Time Zone

Salary: USD 1,000 - USD 1,400/month

Main Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
• Ensuring the nurses have all necessary basics for living upon arrival.
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed

• At least 2 years experience as a VA for a client based in the US.

• Strong commitment to work and eagerness to grow in your career.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools such as Slack, Notion, and Airtable.
• Highly organized with strong attention to detail.
• Proactive and resourceful problem-solver with a positive attitude.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Previous experience in relocation assistance or related fields
• Previous experience with project management
• Experience working in a multicultural environment