Perform all cash related aspects of facultative assumed & ceded accounting including cash entry, cash application, cash reconciliation, and assist with collections.

• Enter daily cash receipts and disbursements in the reinsurance system
• Apply cash receipts and disbursements
• Assist in collecting overdue account receivable/payable balances
• Research, document, and resolve unapplied cash issues
• Work closely with other Reinsurance Accounting team members to resolve cash discrepancies
• Prepare monthly cash reconciliation
• Prepare monthly billing statements
• Review and post bound XOL contracts in the reinsurance system
• Ensure effective SOX controls are maintained and followed
• Ad hoc related tasks as needed or other duties as required to support the team

The Catastrophe Modeling Analyst – Junior is responsible for quantifying the catastrophe risk on inward reinsurance contracts of Arch Re. Major tasks will include analyzing catastrophe modeling data from insurance clients in third party software, researching catastrophe risk, and creating reports related to the company’s risk exposure.

• Leverage third-party catastrophe models to obtain estimates of catastrophe risk of Arch Re's cedents.
• Justify and explain the cat model outputs and ensure that they are reasonable and correct.
• Generate other reports to give a complete picture of the cedents' catastrophe exposure.
• Handle independently the cat pricing for simple reinsurance submissions.
• Handle with minimal supervision the cat pricing for more complex reinsurance submissions.

The Catastrophe Modeling Analyst – Junior is responsible for quantifying the catastrophe risk on inward reinsurance contracts of Arch Re. Major tasks will include analyzing catastrophe modeling data from insurance clients in third party software, researching catastrophe risk, and creating reports related to the company’s risk exposure.

• Leverage third-party catastrophe models to obtain estimates of catastrophe risk of Arch Re's cedents.
• Justify and explain the cat model outputs and ensure that they are reasonable and correct.
• Generate other reports to give a complete picture of the cedents' catastrophe exposure.
• Handle independently the cat pricing for simple reinsurance submissions.
• Handle with minimal supervision the cat pricing for more complex reinsurance submissions.

• Handle travel arrangement such as accommodation, car services, restaurant reservation, and others
• Prepare reports on a monthly basis or as maybe needed
• Research locations, vendors, and necessary event-related items
• Assists with process and program management such as conducting research, obtaining resources, preparing and maintaining documents, trackers and reports, etc.
• Perform other duties and projects as assigned

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement on a regular basis, and share with respective teams for improvement.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

We are looking for a bookkeeper to support our business advisory services team.

You will be responsible for ensuring that all transactions are accurate, complete, and comply with accounting standards and regulations. You may also prepare  financial reports, statements, and tax returns for clients.
The Client is a software and service provider for home health, hospice, and outpatient therapy agencies. With more than 25 years invested in the health care industry, we have served a multitude of diverse home health agencies by providing software solutions and managed services, along with exceptional customer services, technical support, training, and education.

The position is for Outbound Customer Service Representative. You will be working directly with our Support, Marketing, and Customer Service Team. You will speak with customers or potential customers to provide education and sales information related to products or services. You will assist in the maintenance of the company’s customer database.

Responsibilities include, but are not limited to:

• Performs outbound cold calls to consumers to soft sell Synergy products and/or services.
• Places outbound follow-up calls to leads and address their inquiries, if any – triage to Management if necessary.
• Answers questions about product and/or services in detail and the company.
• Maintains database by entering new and updated customer information and documentation, as needed.
• Meets quality assurance requirements and other key performance metrics.
  

Qualifications:

• Must possess excellent customer service skills and experience (phone and/or face to face)
• Quick learner, team player, ability to multi-task, strong organizational skills, detail oriented, self-motivated, and excellent time management skills.
• Ability to communicate clearly via telephone and e-mail required.
• Ability to effectively prioritize time and complete all assigned tasks while maintaining a high level of phone productivity.
• Proficient in speaking and writing in English.
• Home Health, Hospice and Outpatient knowledge experience are a plus.
• Proficient knowledge of Microsoft Office (Word & Excel), Microsoft Outlook, and Internet Explorer is required.

Job Requirements/Skills:

• High school diploma or equivalent
• Prefer one to two years’ experience as a Data Entry Clerk; Receptionist, or Administrative Assistant; Customer Service experience is a plus
• Strong communication skills, both written and verbal
• Ability to multi-task and take initiative
• Proficiency with MS Word, Excel, Power Point, Outlook and the Internet
• Must have excellent customer courtesy, phone etiquette, organizational skills and should be able to collaborate well with teammates
• Able to follow policies and procedures and provide detailed documentation
  

Other Benefits:

• Government Mandated Benefits
• Night differential bonus
• HMO Coverage
• Service Incentive Leaves upon regularization (maximum of 15 credits)
• 13th month pay and other bonuses
• Birthday Leave
• Bereavement Leave (3 consecutive days)

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

Job Description

• Responsible for processing financial information to trial balance and other ad-hoc financial information for PE Fund Structures.
• Responsible for preparation of administration tasks in relation to PE Fund Structures. 
• Ensuring that adequate training has been completed and support provided in order to complete the role and be proactive in defining areas needing attention or support.
• Knowledge of designated clients including a basic understanding, of the client structures, key points of the LPA, Fee Agreements, and SLAs.
• Knowledge of Client deliverables and early escalation of issues to the cell’s Accountant.
• Minimize risk to IQ EQ Philippines by following procedures and checklists and complying with SSAE16 requirements.
• Be proactive in identifying development and training requirements.

Our Sales Operations team works on a set of business activities, processes and tools that help Carousell’s sales organization run effectively, efficiently and helps them to execute on overall business strategies and objectives

We are looking to hire a Sales Operations Business Partner to support our Verticals Business Leadership & Sales organisation. 

This role will report to the Sales Operations Senior Manager.

You Will:

• Act as a key business partner to the relevant business/category leaders for Business Operations related activities and analyses.
• Support business needs around reporting, contracting, invoicing, analysis, working with Sales, Category Heads, Regional finance and other business operations team members 
• Maintenance of customer/partner master data, including account attributes, legal agreements and CRM account hierarchy data for the relevant business team(s)
• Manage systems interfaces related to sales reporting, commissions, data processing, customer master data and territory management for the relevant business team(s)
• Provide training on sales support systems, tools and processes to all sales users.
• Participate in corporate category, sales, and marketing discussions and help gather organisational information for the preparation of new process & tool implementations.

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. 

Responsibilities:

• Providing friendly and personal support to the client community via email and chat support channels.
• Being the single point of contact for all sales and inquiries from customers. Follow through the chat that eventually leads to a sale or a resolution to customer’s inquiries.
• Engage and support the team with customers’ private viewing.
• Maintain customer database on all interactions
• Addressing support issues and identifying top user issues.
• Working with the team to proactively address them and find relevant solutions.
• Evaluating workflows and proposing recommendations to be more efficient, relevant and valuable both internally and externally.
• Reporting to the Operations Manager
• Performing other related ad-hoc tasks as required.

Client Success Officer must have excellent communication, social, administrative, record-keeping and computing skills to handle tasks efficiently. Responsible for knowing how various tools and systems works, training clients, checking that data/statistics are accurate. Must have good interpersonal skills to deal with customers and collaborate with other departments in the company, such as marketing, product, moderation, etc. They require excellent customer service skills to enable them to deal politely and effectively to give accurate instructions and/or in case customers’ inquiries or complaints arise.

• Onboard new clients to apps and tools included to the services availed
• Help process value added services for clients
• Review and verify statistics from apps and tools
• Observe product utilization and give intel of the clients behavior to sales managers
• May provide administrative assistance to leads and management team members as required
• Report unusual activity to supervisors
• Extract PIs and new onboarded clients
• Calling clients regarding their payment issues
• Create addendum if needed
• Help in calling lead gen and uploading listings of clients if necessary

We're looking for an intern who is interested to work for sales, and to know about the property market. This is a work from home arrangement. Only those with required internship will be considered.

Responsibilities:

1. Sourcing of leads for the sales team through online (social media and competitor website). Regular sales employees to qualify and do cold calling.
2. Support business units and functions on campaigns and project ideas like new for supply and demand campaigns.
3. Coordinate with key people in the business and stakeholders.
4. Engage in administrative work as needed

MySigrid is seeking a highly organized and detail-oriented individual to join our team as a Remote Full-time Chief of Staff. The ideal candidate will serve as the trusted right-hand person to the executive, managing day-to-day operations and supporting strategic initiatives in the venture capital firm. Your responsibilities will include prioritizing tasks, managing communications, overseeing deal flow, and ensuring seamless operations.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities

• Learn every aspect of venture capital: Shadow the executive to gain comprehensive knowledge of venture capital operations and processes.
• Email Management: Prioritize and respond to all emails promptly, ensuring efficient communication flow.
• Meeting Support: Attend meetings, capture action items, and follow up on tasks as necessary.
• Task Prioritization: Assist in creating and managing the executive's to-do list, prioritizing tasks based on importance and urgency.
• Calendar Management: Utilize scheduling software to manage the executive's calendar, ensuring efficient use of time.
• Daily Planning: Prepare daily bullet plans outlining critical tasks for the day, keeping the executive focused and organized.
• Deal Flow Management: Manage and prioritize deal flow, supporting the deal process from inception to completion.
• Meeting Preparation: Ensure the executive is fully prepared with background information and context before meetings and follow up on action items afterward.
• Stakeholder Engagement: Engage with portfolio CEOs to gather metrics and monitor the performance of portfolio companies.
• Project Management: Manage partner projects, brand/marketing initiatives, and events, ensuring successful execution and delivery.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Bachelor's degree in business administration, Finance, or related field
• 2-3 years of experience in venture capital, private equity, or related industry.
• Proven track record of successfully supporting C-suite executives or senior leadership.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to evaluate data and contribute to strategic decision-making.
• Amenable to US Night Shift (Pacific Time) work schedule 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

MySigrid is seeking a highly organized and detail-oriented individual to join our team as a Remote Full-time Guest Experience Specialist. The ideal candidate facilitates seamless guest interactions, collaborates with internal teams, and addresses inquiries promptly and courteously. Proficient in administrative procedures, with exceptional communication skills and a proactive approach to resolving guest concerns, ensuring optimal satisfaction, and maintaining accurate records of interactions.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities

• Ensure seamless virtual guest interactions and enhance the overall guest experience.
• Collaborate with internal and external teams to streamline operations and deliver exceptional service.
• Promptly and courteously address incoming guest inquiries through various communication channels.
• Effectively handle multiple guest inquiries simultaneously, demonstrating excellent multitasking abilities.
• Provide accurate information, resolve guest queries, and offer assistance with reservations, amenities, and directions.
• Proactively identify and resolve guest complaints, ensuring their satisfaction.
• Maintain accurate records of guest interactions and relay messages as necessary

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Bachelor's degree holder
• Proficient in administrative and clerical procedures
• Strong computer skills and familiarity with relevant software applications
• Sound knowledge of customer service principles and best practices
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and prioritize tasks effectively.
• Amenable to US Night Shift work schedule and Tuesday and Wednesday Offs.
• Full-time position with opportunities for growth and development.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

MyDeal is a leading Australian online retail marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal has been a part of Woolworths Group, Australia and New Zealand’s largest retailer. Our partnership with Woolworths Group continues our shared commitment to provide great value, quality products and convenience for our customers.

MyDeal.com.au has traditionally operated as a marketplace platform however, we have expanded and launched our very own In-Stock department, purchasing and selling inventory on our own site and multiple other sales channels online. We are seeking an Assistant Operations Manager – Instock Operations to join our team, to assist in coordinating all key import functions.

Responsibilities

• Overseeing and management of the day-to-day operations of the Instock operations function.

Logistics and Supply Chain Management

• Coordinate the movement of goods from suppliers to warehouse.
• Implement systems for tracking shipments and inventory levels.
• Continuously evaluate and improve logistics and supply chain processes.

Procurement Management

• Develop and implement procurement strategies and policies.
• Identify and evaluate suppliers, negotiate contracts, and establish vendor relationships.
• Monitor supplier performance and resolve any issues or discrepancies.
• Ensure compliance with procurement regulations and ethical standards.
• Maintain accurate records of procurement activities.

Training and Development

• Assist in developing and delivering training programs for all Instock operations staff.
• Continuously review processes, identifying opportunities for improvement and efficiency gains.
• Support the onboarding process for new hires, providing them with the necessary operational training and guidance.

Team and Performance Management

• Support the hiring, training, and development of the Instock operations team.
• Set up performance goals and expectations for the Instock operations team.
• Provide guidance and coaching to team members, addressing performance issues and fostering a positive work environment.
• Redundancy/resilience building is essential for this role to ensure there are no substantial disruptions to Instock Operations in the event of personal or annual leave, or unforeseen circumstances.

Reporting and Analysis

• Prepare and present reports on procurement and logistics performance.
• Use data and analytics to identify areas for improvement and make data-driven decisions.

• Prior experience in team and operations management, or a related field.
• Demonstrates a strong commitment to supporting stakeholders and actively contributes to achieving optimal outcomes.
• Strong leadership abilities, including the capability to motivate and guide a team, resolve conflicts, and foster a positive work environment.
• An understanding of technical requirements surrounding e-commerce marketplaces is highly advantageous.
• Knowledge of e-commerce software, logistics and procurement systems, and relevant tools for effective performance tracking and reporting.
• Ability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, handle multiple tasks simultaneously, and remain composed under pressure.
• Detail-oriented mindset with a focus on accuracy and quality.
• Full-time on-site availability and willingness to work are required.

WHAT WILL YOU DO

• Manage bill.com inbox for 3 entities. Code 50+ daily vouchers and route for approval to sync with QBO.
• Leads the month-end closing process.
• Managing the accounts payable function that may or may not include performing the duties of an Accounts Payable Officer
• Ensuring the team's work is accurate and invoices are approved for payment using the correct process
• Ensuring the team is allocating purchase order numbers (if applicable) and resolving any issues
• Managing the resolution of issues escalated from team members
• Managing the employee expense claims process
• Planning and execution of the vendor payment runs
• Ensuring credit notes are processed accurately
• Managing the accuracy of the vendor database
• Reconciliation of supplier statements, credit cards, etc.
• Generating journals for month-end reporting
• Ongoing improvements to the accounts payable process
• Manages and trains accounts payable coordinators.
• Hire and onboard accounts payable coordinators.
• Ensures payments are made accurately and on time.
• Creates accounts payable processes and procedures.

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction
• Excels at project management and organization.
• Works carefully and is diligent and detail-oriented.
• Motivates a team and has strong leadership skills.
• Demonstrates advanced math and analytical thinking skills.
• Collaborates with colleagues and has great interpersonal skills.

YOU HAVE…

• A bachelor’s degree in finance, accounting, or a related major is required.
• A master’s degree in finance, accounting, or a related major is preferred.
• A Certified Accounts Payable Professional (CAPP) certification is preferred.
• At least 5 years of accounts payable or related experience is required.
• At least 5 years of managerial experience is preferred.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to

customers. You will quickly and effectively resolve complex customer inquiries that arise with our

solutions, investigating and troubleshooting using your knowledge of SQL and the product. You

will have a passion for data, and understanding the product, thus enabling you to swiftly and

easily articulate solutions to our customers, and cross-functional teams clearly and concisely,

adapting our tone to ensure we provide the most human technical support possible. You will also

clearly be able to identify, own, and escalate bugs that hinder the customer from performing

mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal

dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to

help scale customer support function as Boldr continues to grow its customer base. You have

support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Job Description

• Analyze and organize raw data
• Build data systems and pipelines
• Evaluate business needs and objectives
• Combine raw information from different sources
• Explore ways to enhance data quality and reliability
• Identify opportunities for data acquisition
• Develop analytical tools and programs

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Skills required (equal, but not limited to the ff):

SQL
Apache Spark
Scala
Python
Azure Synapse Analytics
Azure Databricks
Delta Lake
JIRA
Apache Hadoop
Talend Data Integration
Talend Data Quality
Talend Big Data
Talend Master Data Management
Java
C#, C++, C

•  Willing to work FULLY ONSITE

Responsibilities

• Understand applicable Acts, Regulations, Notices, Circulars, and Guidelines to address client’s queries
• Tracking of work items and monthly calls
• Drafting of compliance checklists and reports
• Drafting of meeting minutes
• Maintenance of compliance registers
• Drafting of onboarding pack
• Drafting and review of compliance documents
• Assist with routine and ad-hoc administrative tasks

Skills Set

• Highly discreet, organized, and meticulous
• Professional conduct and handle sensitive information with the utmost confidentiality
• Neat, and tidy
• Team player

About the Role

As a Marketplace Content Associate, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

You will:

• Perform manual moderation functions for incoming listings / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Respond to tickets in relation to fraud, disputes, account enforcement, and authority requests.
• Respond to escalation from different channels in the organization

As a Marketplace Content Associate, you will report directly to the  Marketplace Quality Associate Manager. You will perform content moderation in all areas related to marketplace quality across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

Responsibilities:

• Perform manual moderation functions for incoming ads / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Send and Respond to tickets in relation to S&Q iniatives, fraud, disputes, account enforcement, and respond to authorities.
• Respond to escalation from different channels in the organization

Are you a strategic thinker with a passion for digital marketing? Pronto Marketing is seeking a Digital Marketing Account Manager to join our team. As a leader in the website management and digital marketing industry, we are dedicated to helping small-medium businesses grow and succeed online. If you have a track record of managing successful digital marketing campaigns and delivering exceptional customer service, we want to hear from you. Join us in our mission to empower businesses with the tools and expertise they need to thrive in the digital world.

Our Digital Marketing Account Managers are our front-facing, client-oriented team members who strive to guide great marketing campaigns, help educate our clients about campaigns and processes, and make sure campaigns are running smoothly and on time. 

As the bridge between our SEO, blogging, and PPC teams, our Account Managers go above and beyond for our clients and help ensure our processes are efficient. Being a natural problem solver is a must, and our Account Managers are always thinking of ways to improve or create new ways of helping our clients. 

Because our Account Managers look after our most highly valued clients, they are detail-oriented and help ensure our clients are getting the best value and quality out of our services. 

Primary Responsibilities

• Be the main point of contact for clients who sign up for multiple services and spend $1,500+ per month
• Taking onboarding, quarterly, and additional client calls with a friendly, clear, and confident phone manner
• Understanding the ins and outs of our digital marketing services to know how to keep them on track, when they are working, and when to offer additional or alternative services to clients
• Respond to client questions in a timely manner to make sure they feel easily connected to their campaigns
• Prepares marketing reports by collecting, analysing, and summarising campaign progress and results 
• Coordinate and keep on track SEO, Link Building, PPC, and Blogging campaigns

Discover an amazing opportunity to progress to the role of senior accountant. Explore new areas that will guide you towards enhanced professional achievements and significant influence.

Responsibilities:

• Perform daily cash and position reconciliations; investigate breaks.
• Book entries in the accounting system (enfusion)
• Monitor, book, and reconcile bank debt activity.
• Fund expense reporting and payments
• Report to the front office and management (e.g., risk reporting, margin, financing)

Monthly Responsibilities:

• NAV review. GL, PL, and position reconciliations
• Liaise with the fund administrator throughout the month-end process. Reconcile the NAV pack and investor statements

Ad-Hoc: 

• Regular client reporting
• Financial statement tie-outs: be responsible for reconciling source data against financial statements

Cindy Ilagan will provide

Join the A-Team and experience the A-Life!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!