The marketing associates will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
•  Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

OBJECTIVES & RESPONSIBILITIES OF THE JOB:

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s).

About the Role

Job Title: Accounting Manager

Reports To: Top Management

Work Schedule: Monday - Friday, 9:00am - 6:00pm

Work Location: Steelworld Tower NS Amoranto cor Biak na Bato, Quezon City

Summary:

• Managing and overseeing the daily operations of the department
• Preparing monthly, quarterly, and annual financial statements
• Monitoring and analyzing financial data, reports, and/or statements
• Hiring, training, and supervising accounting associates
• Assigning projects to ensure the execution of tasks and compliance
• Establishing and enforcing proper accounting methods, policies, and procedures
• Providing recommendations and meeting financial accounting objectives

DUTIES AND RESPONSIBILITIES:

• Manages the daily workflow of the department
• Leads the franchising and business development initiatives
• Monitors and tracks the effectiveness of franchising campaigns
• Tracks all franchising and business development data and creates written reports and presentations to bring to the top management
• Works with the executive team, marketing managers, and department heads, to set the franchising strategy for the brands
• Gathers and analyzes information to identify new markets and customers, locations, and franchising opportunities
• Ensures that all franchisees are aligned with the brand standardization, procedures, promotions, guidelines, rules and regulations
• Perform other duties as assigned

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Looking for a highly skilled individual ready to revolutionize the world through artistry and innovation! As an Industrial and Product Artwork Design Senior Specialist, you'll lead the charge in transforming ideas into impactful realities. Your canvas isn't just a blank space; it's the interface between creativity and functionality. Dive deep into Industrial and Product Artwork Design, weaving brand experiences that captivate and inspire. Your expertise will drive Creative Design and Asset Management, ensuring every detail reflects excellence. Embrace Automation and Compliance, streamlining processes while adhering to the highest standards. Harness Performance and Analytics to optimize outcomes, constantly pushing boundaries. And through Cost Efficiency initiatives, you'll make dreams achievable on any budget. Join us in rewriting the rules of design and leave an indelible mark on the world. If you're relentless in your pursuit of greatness, this is the opportunity you've been waiting for.

• Monitor and optimize service delivery performance: Track key metrics, identify areas for improvement, and implement initiatives to drive service quality and efficiency.
• Own critical incidents: Take ownership of complex issues, coordinate resolution efforts, and ensure effective communication with stakeholders throughout the process.
• Develop deep understanding of service delivery: Analyze projects and processes to gain insights into scope, challenges, and potential optimization opportunities.
• Lead service improvement initiatives: Design and implement strategies to enhance service delivery, including automation, runbook creation, and L3 collaboration.
• Optimize the L2 support team: Implement a shared services model through cross-skilling and training, leading to cost savings and improved resource utilization.
• Foster continuous improvement: Analyze internal and external processes to identify and implement strategies for service delivery optimization.
• Drive accountability and ownership: Ensure the L2 support team meets service level agreements (SLAs) and customer expectations, proactively driving future demand.
• Collaborate with stakeholders: Maintain effective communication and collaboration with internal teams (L3 support, network, development) and external vendors.

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods.

Your assignment

• Prepare and maintain prepayment amortization and accruals schedules and reconciliation schedules
• Reconcile monthly GL accounts and subledger balances (like inventory/prepayment/other assets/accruals)
• Assist in the review and submission of tax returns and supporting alphalist or reports
• Ensure timely, accurate and consistent compliance with the accounting standards and tax regulations of the recorded financial transaction
• Supporting the Finance Manager with the statutory audit process and preparation of the audited financial statements
• Support and provide training to Store/Service Office Finance relating to General Accounting or Tax reporting
• Archiving of Accounting documents

Other ad hoc task as assigned and support general accounting functions

The Warehouse Associate is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory-related  transactions.

SAP - Related Tasks

1) Material Staging

• The Outbound Delivery will be processed in EWM and create a Warehouse Task to execute requests in the warehouse.
• Once the warehouse tasks are created, proceed to perform actual picking of materials
• Proceed in confirming the tasks (via Desktop/scanner). Once completed, picking status will be set as completed in the Outbound Delivery.
• Proceed in posting the Goods Issue for the Outbound Delivery in EWM. Outbound Delivery will be updated with corresponding material documents for stock transfer and materials will be physically moved to the production area. Inform Production that transfer is completed.

2) Finished Goods Receiving Process

• Validate if the assumed GR (which is done either by Shift or by brand) from Production is the same as the actual quantity received. Proceed Secure approval from Production Supervisor to adjust delivery quantity based on actual receipt if not Proceed with Goods Receipt in reference to Inbound Delivery. Transactions will be performed via scanner. Pre-defined HUs will be re-used for packing. Stocks received will be set as on-hold (for Quality Inspection). Create the necessary HU warehouse task for putaway
• Perform quantity adjustment in EWM
• Confirm the HU warehouse task in the destination bin

3) Submission of Progress Report

• End of Shift Submission of Report

4) Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern

5) Sales Order Booking Process

• Review Sales Order details and checks items availability

6) Internal Movement 

• Create Warehouse Task - Handling Unit and Input the Handling Unit No.and Input  the destination Bin
• Transfer the Physical Stock to the New Bin Location
• Confirm the Created warehouse task once transfer completed
• Check the handling unit via Warehouse Monitor

7) Batch to Batch FG Dispatch (Work Around Process)

•  Warehouse Receiving to check the Problematic OBD in the Maintain Outbound Delivery by Creating a Warehouse Task
• System checking on the stocks available in the Warehouse Monitor, Stock Multiple or Stock Overview and note the available batch under unrestricted
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Input the Batch Code for the change and Create and Save
• Inform the Warehouse Dispatch on the Corrected Batch

8) Blocked to QA (Possible wrong declaration of Physical vs System)

• Transfer the Block Item to Quality - Post Goods Movement the incorrect item using Mvt 349 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Create CRID in the Warehouse Monitor to Generate Quality Inspection
• Endorse the Production Code and Batch to QA for release
• Validate the reclassed item system vs physical

9) Unres to QA (Possible wrong declaration of Physical vs System)

• Transfer the Unres Item to Quality - Post Goods Movement the incorrect item using Mvt 322 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Create CRID in the Warehouse Monitor to Generate Quality Inspection
• Endorse the Production Code and Batch to QA for blocked
• Validate the reclassed item system vs physical

10) Unres to Blocked (Stock Issue etc)

• Transfer the Unres Item to Blocked - Post Goods Movement the incorrect item using Mvt 344 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Validate the reclassed item system vs physical

11) Block to Unres (Pollard Concern, RMA, ETC)

• Transfer the Blocked Item to Unres - Post Goods Movement the incorrect item using Mvt 343 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Validate the reclassed item system vs physical

12) Reclass FG from Aging Material or No Taker 

• Endorse the item to QA
• Tagging on the Endorsed Reclassed item
• Create Process Order and Release the product in the manage process order
• Post goods movement the Process order to generate Inbound Delivery
• Maintain Inbound the IBD by create warehouse task and Confirmed
• Confirm the process order and teco the process order
• Endorse the Reclass item to QA for System Released
• Validate the reclassed item system vs physical

13) Finished Goods Receiving Process (Reversal)

• Validate the System Received Product Code, Quantity and Batch if not Inform QA to Block the incorrect Product Code, Quantity and Batch
• Transfer the Block Item to Quality - Post Goods Movement the incorrect item using Mvt 349 and generate OBD in the Maintain Posting Change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Inform Production Supervisor on the Transfer to Quality
• Complete the Maintain Outbound process using the OBD by creating warehouse task, confirming, load and goods issue
• Check and Validate the Items reversed in the Stock Multiple (IM) and Warehouse Monitor (EWM)

14) Production Damage

• Check the Physical vs Monitoring File on the declared production damages
• Check the System using Stock Multiple if the following are Post Goods Movement the Unrestricted using Mvt 311 to RPMV, Post Goods Movement the Blocked using Mvt 325 to RPMV and Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)
• Prepare the Damage Physical Items for Transfer to Warehouse 3 and tag the NCP
• Submission of NCP or RPM Report
• Reclass the RPM To Hard Fert or Soft Fert for Flour Mill Usage. 
• Prepare Turn Over Slip and Input the Material Document of the Unrestricted Converted NCP or RPM
• Physical Transfer to Flour Mill

15) Off-Grade 

• Segregate the Off-grade material and transfer to Warehouse 3
• Post Goods Movement the Unrestricted using Mvt 325 to RPMV and generate OBD
• Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)
• Prepare the Damage Physical Items for Transfer to Warehouse 3 and tag the NCP
• Submission of NCP or RPM Report
• Reclass the RPM To Hard Fert or Soft Fert for Flour Mill Usage. 
• Prepare Turn Over Slip and Input the Material Document of the Unrestricted Converted NCP or RPM
• Physical Transfer to Flour Mill

16) Loading Damage

• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)
• Prepare the Damage Physical Items for Transfer to Warehouse 3 and tag the NCP
• Submission of NCP or RPM Report
• Reclass the RPM To Hard Fert or Soft Fert for Flour Mill Usage. Using Process Order 
• Prepare Turn Over Slip and Input the Material Document of the Unrestricted Converted NCP or RPM
• Physical Transfer to Flour Mill

17) Pollard Transfer to Feedmill

• Generate OBD from STO and submits to checker
• Performs loading of pollard to the truck
• Posting issuance of outbound delivery document (PGI). Please check system generated documented
• Transfer stocks to Feeds RM storage location

18) Return Material Authorization - with Physical Return

• Transfer the Return Products to Warehouse 3 and for Fumigation

19) Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern

As a Health Clinical Services Analyst, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems.

Operating in a virtual environment, you'll need to excel in independent work, maintain meticulous attention to detail, and exhibit exceptional typing and computer skills. Your role will involve transcribing various forms of medical documentation, including audio recordings, live conversations, and written notes, into EMR systems with precision and efficiency.

Responsibilities:

• Accurately document patient encounters, including medical histories, eye examinations, and treatment plans, in Eyefinity, the electronic medical record (EMR) system.
• Assist optometrists during patient examinations by recording findings, test results, and treatment recommendations in real-time.
• Coordinate with the pharmacy to send prescriptions and ensure timely delivery of medications to patients.
• Facilitate communication between the optometrist and other healthcare providers by sending referrals and coordinating follow-up care as needed.
• Answer phones and greet patients in a professional and friendly manner, providing assistance and directing calls to appropriate staff members.
• Accurately Document Patient Encounters: Utilize Eyefinity, the electronic medical record (EMR) system, to meticulously document patient encounters, encompassing medical histories, eye examinations, and treatment plans. Ensure all entries are accurate, timely, and compliant with regulatory standards.
• Assist Optometrists During Examinations: Collaborate closely with optometrists during patient examinations by diligently recording findings, test results, and treatment recommendations in real-time. Maintain attentiveness and precision to capture all relevant information effectively.
• Coordinate Prescription Management: Interface with the pharmacy to transmit prescriptions promptly and ensure the timely delivery of medications to patients. Uphold accuracy in prescription details and facilitate seamless communication to meet patient needs efficiently.
• Provide Professional Reception Services: Extend courteous and professional phone etiquette and in-person greetings to patients, offering assistance and directing calls to appropriate staff members promptly. Maintain a welcoming environment conducive to patient comfort and satisfaction.
• Efficient Appointment Management: Manage the clinic's appointment calendar adeptly, scheduling patient appointments and ensuring optimal utilization of clinic resources. Exercise proficiency in appointment scheduling software to streamline scheduling processes.
• Insurance Verification and Claims Processing: Verify patient insurance coverage and eligibility accurately, process insurance claims efficiently, and assist with pre-authorizations for procedures and treatments. Ensure adherence to insurance protocols and facilitate seamless billing procedures.
• Update Patient Information: Maintain accuracy and completeness of patient information and medical records in the practice management system (PMS) and EMR. Uphold strict confidentiality and compliance with HIPAA regulations and patient privacy laws.

• Demonstrated experience as a Medical Scribe, with a minimum of 30 hours of scribing experience, preferably in an optometry or healthcare setting.
• Background in medical receptionist or administrative assistant roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal abilities, emphasizing exceptional customer service to patients.
• Proficiency in computer skills, encompassing experience with EMR systems, PMS systems, and the Microsoft Office Suite. Adaptability to learn and navigate new software applications efficiently.
• Ability to work both independently and collaboratively as part of a cohesive healthcare team.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Willingness to work on Pacific Daylight Time (PDT) schedule. 
• Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).

LOOKING FOR FILIPINO CANDIDATES

Position : Operations Specialist

Work Hours (Client) : M-F, flexible 8 working with 2 hours overlap to speak with the client, (the team works at 9am-11pm), EST timezone (work comes in bursts. There will be a downtime between a week or 2, then weeks towards the end of the month where there are work bursts.)

Holidays :       TBD

Pay Range : $1,000-1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

Fiber AI is seeking a highly meticulous and trustworthy Operations Specialist to join our team. The Operation Specialist will be tasked with a variety of ad hoc projects that will contribute to core operational activities of the company. 

The role demands a dedicated individual capable of performing operational tasks with precision and consistency. The ideal candidate will be entrusted with confidential information and must uphold the highest standards of discretion and integrity.

Key Responsibilities:

• Execute detailed operational tasks with precision and accuracy as required.
• Maintain strict confidentiality regarding all processes and data handled.
• Monitor and maintain the quality of output to ensure no errors occur.
• Document procedures and outcomes as required, following strict data protection guidelines.
• Collaborate with team members to continuously improve process efficiency while maintaining accuracy.
• Quickly identify, report, and resolve any discrepancies or issues in workflows.

Minimum Requirements:

• 1-3 years of experience in an analytical and detail oriented data entry role
• Proven experience in roles requiring attention to detail and dexterity
• Exceptional focus and the ability to perform repetitive tasks without deviation.
• Strong commitment to confidentiality and ethical handling of sensitive information.
• Excellent observational skills to detect deviations or errors promptly.
• Ability to follow complex instructions accurately and consistently.
• Responsive, reliable, attention to detail
• Tools: Outlook, reading Outlook Workspace accounts (can be taught), Name Cheap or Go Daddy (domain set up), Google Sheets, Air Table, Notion, Google Docs, and Loom
• Google Workspace proficiency is required

Skills:

• Detail-oriented with a methodical approach to tasks.
• Strong problem-solving skills and the ability to think critically.
• Good communication skills, both written and verbal.
• Dependable and trustworthy, with personal and professional references.
• Ability to commit for long-term tenure

LOOKING FOR FILIPINO CANDIDATES

Position : Business Development Representative 

Work Hours (Client) : 9:00am - 5:00pm EST | Mon - Fri

Holidays :       US Holidays

Pay Range : $1000 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We are a B2B SaaS company selling CRM solutions for cash collections. 

We're building an AI company offering virtual clerks to handle accounts receivable tasks for large finance teams. These AI clerks work non-stop, 24x7, and are not just productivity boosters, they're capable of managing the entire accounts receivable process, end-to-end.

Duties and Responsibilities:

We are seeking a proactive and driven Business Development Representative (BDR) to join our team. The primary responsibility of this role is to generate new business opportunities through strategic prospecting and effective outreach. The ideal candidate will be tech-savvy, detail-oriented, and possess strong communication skills.

Duties and Responsibilities:

• Conduct outbound email campaigns to generate leads and book meetings with targeted prospects.
• Utilize various tools and techniques to source emails and relevant contact information for prospecting.
• Collaborate closely with the sales and marketing teams to identify ideal customer profiles (ICP) and tailor outreach strategies accordingly.
• Research and build lists of companies matching our target market criteria.
• Identify key decision-makers within targeted companies and initiate contact.
• Craft and personalize compelling email content to engage prospects and drive responses.
• Implement and manage cadences and tech stacks to optimize outreach effectiveness.
• Consistently achieve and exceed monthly quotas of qualified meetings booked.

Minimum Requirements:

• 1-3 years of experience in a business development or sales development role, preferably in a B2B environment.
• Demonstrated success in prospecting and generating leads through outbound activities.
• Familiarity with CRM systems and sales automation tools.
• Proficiency in using prospecting tools and techniques for email scraping and lead sourcing.
• Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and persuasively.
• Tech-savvy with the ability to quickly learn and adapt to new software tools and technologies.
• Self-motivated and results-driven, with a strong sense of accountability and ownership.
• Experience in the tech industry or with SaaS products is a plus.
• Experience working with start-up companies is a plus.

Data Solutions works with new customers to set up their data in Subscript and verify everything is correct

The basics

• The product ✨: We're building the premier metrics-first finance platform that empowers B2B SaaS leaders to create, understand, and tell the story of their business through numbers.
• The role you'll play on our team:
• You'll be the first point of contact for new customers after they've signed on to Subscript

Like all start-ups we're scrappy, but not scrappy on compensation: Subscript is committed to paying our awesome team members at market-rate. We're funded by First Round Capital and backed by several angel investors in high-growth B2B SaaS companies (including Frank Bien, previous CEO of Looker)

#1 PH Workforce Delivering to the US

Bizforce and our medical billing division, MedCore Solutions, are seeking skilled Senior Medical Coder (Mental/Behavioral Health) to join our growing team. As a Medical Coder at MedCore, you will be responsible for translating details from a patient's medical documents into medical codes for health insurance claims purposes. Additionally, you will be liaising with the client and team members for coding-related queries and concerns, performing audits for coding denials and missing information, and maintaining a tracking system for coded charts. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today!

 

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

 

Responsibilities

• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

 

Other Details

• Start Date: TBD
• Time zone: PST
• Schedule: Monday-Friday 8 hours/day; 40 hours/week
• Weekend days off
• Duration: Long term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 5 years of clinical experience in Medical Coding
• Experience in Dermatology coding charts
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for, and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Wrist Service Center is looking for an IT Business Contingency Specialist who will be responsible for establishing and maintaining the IT Business Contingency capability within the Information Security Department. You will be involved in designing the organization's approach to IT Business Contingency, including Crisis Management, Business Continuity, and Disaster Recovery. As the IT Business Contingency Specialist, you will develop detailed plans and procedures, ensuring they are effectively implemented, tested, and kept up to date.

What you'll be doing:

• Establish IT Business Contingency Capability:

  • Collaborate with key stakeholders to understand business requirements, risks, and dependencies.
  • Define the scope and objectives of the IT Business Contingency program.
  • Develop strategies for Crisis Management, Business Continuity, and Disaster Recovery tailored to the organization's needs.

• Design IT Business Contingency Processes:

  • Design comprehensive frameworks, policies, and procedures for IT Business Contingency.
  • Identify critical systems, applications, and data assets requiring protection.
  • Develop risk assessment methodologies and impact analysis frameworks.

• Plan Development:

  • Create detailed IT Business Contingency plans, including response protocols, escalation procedures, and communication strategies.
  • Ensure alignment with industry standards and regulatory requirements.
  • Establish metrics and performance indicators to measure the effectiveness of contingency plans.

• Testing and Validation:

  • Coordinate and conduct regular testing exercises, including tabletop simulations, scenario-based drills, and full-scale exercises.
  • Evaluate the effectiveness of contingency plans and identify areas for improvement.
  • Document lessons learned and update plans accordingly.

• Training and Awareness:

  • Provide training and awareness programs to ensure all stakeholders understand their roles and responsibilities during a contingency event.
  • Foster a culture of preparedness and resilience within the organization.

• Continuous Improvement:

  • Stay abreast of emerging threats, technologies, and best practices related to IT Business Contingency.
  • Conduct periodic reviews and audits to assess the maturity and effectiveness of the IT Business Contingency program.
  • Drive continuous improvement initiatives based on lessons learned and industry benchmarks.

What we're looking for:

• Bachelor's degree graduate preferably in Information Technology, Computer Science, Business Administration, or a related field
• Certified Business Continuity Professional (CBCP) or equivalent certification is an advantage
• Proven experience in IT Business Continuity, Crisis Management, and Disaster Recovery planning and implementation.
• Strong understanding of information security principles, risk management methodologies, and regulatory compliance requirements.
• Excellent analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Experience with industry-standard IT Business Continuity frameworks (e.g., ISO 22301, NIST SP 800-34, BCI Good Practice Guidelines).
• Familiarity with IT infrastructure, cloud technologies, and data protection strategies.
• Project management experience is a plus.

The IT Business Contingency Specialist plays a critical role in safeguarding the organization's IT assets and ensuring continuity of operations in the face of disruptive events. By proactively planning, testing, and refining contingency measures, they contribute to the resilience and long-term success of the business.

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: Hybrid

We have an exciting opportunity for an experienced, innovative, energetic, passionate, and client centric technologist to join our workplace support team in our new Philippines Global Delivery Centre in Philippines, to support the business with everyday IT. 

The Pasig City office is the location for our Global Delivery Centre in Philippines and is a fast-paced environment hosting several company senior stakeholders and client facing delivery teams.  The role of the Workplace Support Technician is to maintain End User Support and Workplace Technology services to the highest standards to help drive client delivery, business support, and customer satisfaction across the region.

Please note: This role requires a high level of self-confidence, ability to communicate at all levels, with a requirement for a high degree of integrity, trust, and credibility to succeed personally and with the team in mind.

The Workplace Support Technician is responsible for providing first class Tier 1 and Tier 2 support to our colleagues across the Pasig City office. 

Workplace IT technicians will provide Desktop Support on-site and through remote support tools either directly or through escalations via the Global Service Desk. 

Our Global Service Desk a 24/5 service located in Manila and administers both incident management and service request fulfilment.

In addition, the Workplace Support Technician must work collaboratively with the Regional and Global Technology Service teams ensure all incidents and service requests are fulfilled in-line with our incident, change and problem management processes.  The Workplace Support Technician will be expected to assist with local project and infrastructure activities essential for continuous improvement. 

Furthermore, you will be expected to engage with other activities ranging from IT Compliance, Security and Facilities management to ensure the offices are always in line with our regulatory, quality assurance and BCP obligations.

You will need to possess a high level of customer service experience, always prioritising client delivery over other activities, ensuring that our customers are able to deliver to clients using production tools and services.  You will require a high level of energy, robust sense of humour and positive attitude to get things done.

Tasks (what does the role do on a day-to-day basis)

• Provide technical support and guidance to on-site customers and remote support for other users across the region when required.
• Complete Incidents and Service Requests escalated by Global Service Desk
• Liaise closely with other members of the Global Service Desk team to ensure knowledge and expertise is shared effectively.
• Monitoring and management of tickets assigned to the Region or local Workplace.
• Assist in planning, testing, and deploying Workplace Technology upgrades including local hardware and applications.
• Maintaining the Asset Management database for all Laptops, Smartphones, Tablets, and Printers
• Providing security and compliance reports that are required for specific control objectives across the region.
• Collaborate with Group Technology Infrastructure, Application and Workplace Technology teams to ensure consistency and best practice to support all customers across the region
• Ensure hardware and software remains in-line with Global Standards across the region including build, vulnerabilities, and patches
• Prioritising resolution of P1/P2 incidents and service requests through the ITSM platform (ManageEngine)
• Tier 1 & Tier 2 support for Group Technology estate when needed: desktop hardware, printers, servers, and applications (both remote and hands-on)
• Follow the Group Technology Service Governance processes in incident, access, request, problem, and change management always
• Maintain and make use of software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
• Communicate effectively through high quality documentation, face to face interaction and presentation, both at a deep technical level and for senior non-technical audiences
• Assisting with Regional management and review of major Incidents and identifying root causes and workarounds for problems
• Ensure daily tasks are carried out to ensure the smooth running of the Group Technology infrastructure, such as monitoring to ensure maximum availability and excellent performance of systems
• Occasional site visits to other regional locations to perform support related activities when required

• Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs 
• Communicate and engage with diverse functional stakeholders throughout service delivery
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
• Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
• Use technical expertise blended with business acumen to solve complex problems
• Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
• Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

This role is within the Employee Enablement Solutions Team (EES). EES is part of Corporate IT, a function that builds, operates, and maintains the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business.

EES works with technology and business partners to provide a center of excellence within the organization to drive efficiency, effectiveness, and experience. We are passionate about improving user experience and increasing productivity by improving tools and services.

Job Role:

This role is crucial for presenting evidence of improvement activities through reporting data and analysis to a wide business and IT audience.

Responsibilities:

• Track & report metric performance against SLAs and drive improvements to enhance service levels.
• Understand service delivery and end-user technology.
• Use specialized knowledge in Power BI, Service Now, and other tools to generate reports, dashboards, and scorecards.
• Interpret data to provide knowledge and insight, identifying the reasons behind the numbers.
• Apply critical thinking skills for impact analysis and root cause analysis.
• Create and manage data pipelines as needed, ensuring reliable data flow from multiple sources for further data processing or data visualization.
• Ensure the accuracy, consistency, and integrity of data pipelines.
• Collaborate with teams to integrate systems and data effectively and ensure consistency of data delivery and utilization across the business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the  standard working hours in future based on the business requirements

Team Summary

The Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

What the Manager for Digital Implementations will do

The Manager will be part of the Digital Implementations team and will be based in Manila, Philippines. The role will have the following responsibilities

• Lead the delivery and execution of project engagements for Visa clients in North America.

• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.

• Provide implementation support for SDK and API projects, and/or future businesses that our team will support.

• Partner closely with the Senior Manager to develop and enhance our business processes.

• Manage/balance team schedules to support Implementations.

• Provide coaching and guidance to the team members and support their career growth.

• Prepare and maintain project tracking and team status reports.

• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.

Projects you will be a part of:

As part of the team, you are expected to work on implementation support projects such as (but not limited to) SDK enablement for our clients. You will get the opportunity to partner with the Global Implementation teams in understanding the project requirements and work with other internal partners to implement it successfully. You will also have to work closely with Product and Client

Readiness as we continue to expand our businesses.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Oversees laboratory testing done in his/her section and reviews analytical results with concerned analysts. 

• Performs analyses relevant to his/her section when necessary. 

• Interprets evaluation results of his/her assigned commodity and prepares section report for management use. 

• Ensures all materials and equipment needed for the day’s analysis are prepared and available. 

• Ensures that the analysts observe good housekeeping practices and complies with Company Safety Manual and QMS. 

• Performs various administrative duties such as but not limited to work distribution, staff performance monitoring including giving of feedback to ensure they meet performance standards, providing training and/or disciplining staff when necessary. 

• Decision-making as to work assignments of direct subordinates (i.e. method of analysis, key priority assignments, admin matters) 

• Request for cash advance / payment of division’s expenses subject to review of and approval of Laboratory Operations Manager. 

• Recommendatory authority on the corrective action for staff misconduct involving penalties on written warning up to 5 days suspension. 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the QHSE policies including but not limited to: 

• Maintains a sound understanding of QHSE management techniques and the commitment to deliver QHSE performance that meets the expectations of SGS. 

• Maintains a strong knowledge of and commitment to Group and Divisional QHSE Targets and Objectives by setting, monitoring and formally reporting local Targets and Objectives. 

• Balances production and cost control demands with QHSE needs while not allowing one to become subordinate to the other.   

• Ensures risk assessments are completed for all routine and non routine activities. 

• Ensures Safe Working Methods are in place and applied in all operations and as identified by contract. 

• Identifies client and project QHSE requirements and ensures these are built into the work while supporting the Group QHSE Management System. 

• Ensures that suppliers / contractors are apprised of relevant QHSE requirements and that any adverse QHSE impacts of their activities or products are managed and minimized. 

• Identifies and provides relevant QHSE training for their personnel. 

• Actively promotes good housekeeping and safe use of equipment. 

• Participates in incident investigations involving their department personnel. 

• Assists QHSE staff in the completion of department QHSE audits. 

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Content Marketing Specialist

Working Schedule:  Monday - Friday, Flexible hours, must have an overlapping schedule of 4 hours (CST) 

Salary Range:  USD 900- USD 1500 per month

ABOUT THE COMPANY
The company is based in the Netherlands that specializes in recruitment software solutions. Their platform offers comprehensive tools designed to streamline the hiring process for businesses of all sizes. From applicant tracking systems (ATS) to candidate management and job distribution, Hireport aims to simplify and optimize recruitment workflows.

Their services cater to various industries, providing customizable solutions to meet the unique needs of each client. By leveraging technology and data-driven insights, Hireport helps organizations attract, assess, and hire top talent efficiently.

RESPONSIBILITIES:

• Develop and maintain a comprehensive content calendar that aligns with our marketing goals and sales cycles.
• Create high-quality, engaging content tailored for ATS providers and their sales teams, including blog posts, whitepapers, case studies, and video content.
• Collaborate with internal teams and external partners to gather insights and translate technical features into compelling marketing messages.
• Monitor content performance and iterate strategies based on analytics and feedback to maximize engagement and lead generation.
• Ensure all content reflects Hireport’s brand voice and meets the industry’s highest standards.

QUALIFICATIONS:

• Minimum 3 years of proven experience in B2B marketing, with a preference for backgrounds in HR tech or SaaS environments.
• Proficiency in Canva is required; familiarity with LinkedIn and HubSpot is preferred.
• Strong ability to plan, create, and oversee content with a strategic mindset.
• Experience managing content calendars and aligning content initiatives with sales objectives.
• Excellent writing, editing, and communication skills.
• Proficient with digital marketing tools and platforms, including content management systems and video production tools.
• Ability to work collaboratively across teams and with external partners.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

• Includes updating of Salesforce, JIRA tickets and relevant templates as required.
• Assist with the creation of Standard Operating Procedures (SOPs).
• Calendar/Workflow Coordination| Set and manage key operational reminders with relevant stakeholders to ensure timely actions and follow-ups.
• Create and update reporting templates on key franchise operations metrics such as renewals, variations and new stores.
• Request, track and issue operational invoices as required including regular follow up to ensure steps are completed within agreed SLA’s.
• Perform ad hoc administration tasks as required to support the smooth functioning of the Franchise Operations Team and address emerging needs

Wrist Service Center is looking for a Product Application Specialist who will be responsible for ensuring proper product onboarding of prioritized products from our strategic vendors to our PDX (Product Data Exchange) system. The purpose is to onboard the products and assist with setting guidelines for the requirements needed for the ship supply industry, both procurement and commercially

What you'll be doing:

• Onboard vendor products and ensure the data quality lives up to the agreed standard
• Assist vendors to enable them to deliver products and expand the catalog delivered to Wrist
• Use the product knowledge and application to assist with building a Wrist product catalog
• You will be in contact with stakeholders – both internal as well as external, around the world
• Act as a point of contact for vendors in relation to PDX inquiries, such as categorization support etc
• Follow up on the guidelines shared with our suppliers and internally to ensure a proper onboarding of products with useful data through our PDX and Master Data system
• Conduct data input monitoring and enrichment, ensuring the data is being submitted correctly and meets our minimum data requirements.

What we're looking for:

• 3+ years of shipping experience and experience with being onboard vessels is an advantage
• Ability to work structured and plan several days ahead
• On-hand experience within the maritime and shipping industry
• Knowledge about Excel and Teams and other Microsoft office program
• Knowledge about data collection/master data digital platform is an advantage
• Ability to work with high level of accuracy in a data-rich environment as well as build structure in data processing
• Communication skills in English as it is our corporate language
• Ability to keep good overview of multiple tasks at the time
• Pro-active and motivated

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: On-site, Mid-shift