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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

 We are now searching for an exceptionally motivated and driven leader to join our growing team in Philippines as the Managing Director (MD). If you have demonstrated experience in building and scaling businesses, and are looking for a place where you can gain hands-on experience and create significant impact, we would like to hear from you!

Responsibilities:

• Overall accountability for the P/L and all operational aspects of foodpanda’s business in Philippines.

• Develop and implement high level country strategy, with the goal of being the best food delivery marketplace in Philippines

• Allocate budget and optimise resources efficiently across all business verticals to meet ambitious growth and profitability targets

• Build and lead a team of highly talented senior executives, and guide/motivate them to supercharge business performance

• Collaborate with foodpanda Regional Management around strategic goals  and country level policies to maximise return on investment.

• Serve as the chief brand ambassador in Philippines,  leveraging multiple channels to sell our story, and building foodpanda into a trusted and winning brand

• Aggressively drive vendor growth whilst developing and maintaining relationships with key partners

• Care for an amazing team of best-in-class delivery riders, ensuring that our rider program is constantly improving

• Ensure compliance with local regulations, regularly engage and maintain good working relationship with government and regulatory authorities​​​​​​​

As an Quality Inspector, you’ll be reporting to Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

AECOM is seeking a PC Senior Specialist (Reporting/PowerBi Specialist) to be based in Manila, Philippines

The job incumbent shall deal mainly with Business Development Manager in preparing reports to stakeholders. Demonstrated ability to utilize his/her broad experience, technical expertise, and familiarity with company policies and procedures as well as exposure to a variety or project complexity, and client interaction, to execute complex project controls efforts. Applies broad knowledge of one professional discipline or advanced knowledge of specific, technical and operation practices.

• Develop and enhance financial reports/dashboards to track and measure success of business line strategic plans, growth initiatives, and cross business line efforts.
• Develop reports to support strategic priorities, such as pipeline, wins, losses, awarded backlog, bookings, revenue, margin, outlook and other KPIs as required. Incorporating data from multiple platforms.
• Drive data quality by proactively identifying and addressing data gaps and training needs.
• Establish excellent working relationships with key stakeholders, including cross business line leads and CRM Power Users.
• Conduct internal and external research including but not limited to external market, Customer Relationship Management (CRM) database, financial metrics, etc.
• Advanced fluency with Excel and understanding of Power BI.
• With extensive experience in dashboard development, connecting and linking to different data source
• Proficiency with MS Office including PowerPoint and Word.
• Knowledgeable in Power Apps/Automation
• Ability to perform and deliver under tight deadlines.
• Demonstrated analytical, reasoning, planning and problem-solving abilities.
• Excellent time-management, organizational and record-keeping skills.
• A high level of self-motivation and flexibility.
• Demonstrated ability to work effectively within a fast-paced, team environment and able to deliver under tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in reading/interpreting corporate financial statements and financial metrics.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Updating patient records in the system.           
• Rebilling medications accordingly.           
• Adding new patients or records in the system for every new facility that will start.           
• Calling facilities and insurance to get claims override           
• Researching for patient's insurance or eligibility           
• Emailing facilities to communicate medications for Prior Authorization 

• At least 6 months BPO experience in a Healthcare Account
• Proficient in using MS Tools (Excel/Word/Outlook)
• Excellent verbal & written English skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Willing to work onsite in MAKATI.
• Amenable working night shift.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced ACCOUNTS PAYABLE SPECIALIST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Drafting of invoices
• Processing of Stampli Card
• Review monthly statements
• Requesting of W9 forms
• Invoice verification

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency in Microsoft Excel/Google Sheets

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Address concerns via incoming calls   
• Answer inquiries thru intercom 
• Do outbound calls to nurses and facilities    
• Complete side project assigned by the client if there's any 

• At least 6 months of BPO experience
• Excellent verbal and written English skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Willing to work on-site in Shaw, Mandaluyong
• Amenable working shifting schedules

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Runs basic reports to produce backup lists.
• Retrieves all specialized backup.
• Prepares rotating schedule for support tasks.
• Handles and distributes internal mail to the appropriate personnel.
• Mails and/or distributes invoices, and photocopies.
• Maintains/monitors department supplies inventory.
• Prepares invoices for mail for external and internal clients.
• Under direct supervision, applies basic skills and procedures. 
• With supervisor guidance, assists the project team with complex billing issues/requests.
• Limited exercise of judgment is required

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform simple but varied to tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Perform data gathering and report generation to support various reporting requirements for each projects.
• Analyze identified issues and escalate concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess disputes and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

Client Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back-office support and customer performance reporting. Client Services includes the Rules and Compliance function, which supports the structural foundation of the Visa Payments network. 

Rules and Compliance ensures the safety, security and integrity of the payment system and supports Visa clients in the development of their electronic payments business. 

Specifically, the Rules and Compliance team establishes and enforces common interoperable rules and standards for our products and services by which clients must operate their Visa programs. 

Role:

This is an individual contributor operational role, to provide support with respect to creating and implementing compliance solutions that meet the regulatory and strategic compliance objectives of Visa. The jobholder will help coordinate important programs promoting the integrity of Visa transactions. The position will be primarily accountable for investigating Visa Rule violations in relation to Marketplace, Cross Border Acceptance, Digital Wallet, Merchant Category Code, Crypto, Merchant Data Quality, Dynamic Currency Conversion, Minimum Approval Rate, Fraud Reporting, Visa Direct and / or various other new or existing compliance programs, as well as developing detailed data analyses to support these programs. Programs managed by this role may change over time based on Visa’s Compliance needs. The role will manage internal and external relations within the context of compliance negotiations and enforcement (non-compliance assessments) and process escalation where appropriate to the Rules and Compliance senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa Inc. enterprise.

The role works independently under limited supervision. The compliance issues are often difficult and mildly complex in nature. The role may help coordinate wider projects, delegate tasks and review other staff work within the function.

Essential Functions:

The role will ensure that clients are compliant to the rules; monitor, investigate and validate the compliance status of Clients and, where necessary, pursue corrective and negotiated action.  The primary focus is to bring Clients into compliance with proactive compliance program rules. The role is also responsible for negotiating compliance action plans with Clients, using discretion within the regulatory framework, while assessing the impact on the Visa brand, the integrity of the network, the client’s businesses and the feasibility of suggested remedial action.

The role is responsible and accountable for:

• Ensuring Clients are compliant with the rules and monitoring, investigating and validating the compliance status of Clients and, where necessary, pursuing corrective and negotiated action with the Clients to bring them into compliance. 
• Creating analysis of transaction data and various research to identify non-compliant activity or trends.
• Tracking and control of Compliance actions plans as submitted by Clients and ensuring they are tracked to resolution.
• Managing internal and external relations within the context of compliance enforcement (non-compliance assessments) and processes escalating where appropriate to the Rules and Compliance senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa Inc. enterprise.
• Providing prompt, accurate responses to questions about proactive compliance program rules.
• Ensuring all management information statistics and performance criteria and trends relating to Compliance processing are collated, analyzed, published and fed back to team members to help define the compliance strategy for Visa Inc. globally and regionally.
• Participating in the development and execution of activities and programs aimed at improving Client and/or internal satisfaction.
• Establishing and maintaining relationships with Clients and other entities as it relates to the responsibilities of the Rules and Compliance team; participating in activities in relation to inquiries or action plans as required.
• Interacting with Clients and Visa Inc. Sales Account Executives / CS Account Managers to ensure Client understanding and compliance with the Visa Rules
• Execution of Rules and Compliance procedures, as developed and updated over time as the function progresses.
• Management of multiple compliance actions with Business Function owners at any one time and prioritizing as appropriate.
• Assisting in the definition and creation of yearly strategy and plans to support the relevant compliance programs.
• Provide Clients and staff with accurate interpretation and analysis of the Visa Rules in response to telephone or written inquiries and / or proposed Client or Third Party Administrator activities, and as a full project team member for assigned projects as required.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

· Serve as a departmental trainer for Client Care Organization, delivering courses as per defined schedule. Incumbent is responsible for ensuring that contact center agents are fully prepared to perform their job in accordance with company and departmental policies and procedures.

· Train new hires and up-skilling Customer Service Representatives in all skill sets associated with the position, including PC and telephone usage, peripheral application training, as well as Client Support Services (CSS) departmental policies and procedures and Customer Service Excellence training.

· Schedule training rooms and facilities, ensuring that all necessary equipment is in place prior to training.

· Ensure that training materials are prepared, updated and available on the first day of training.

· Maintain updated records of training curricula and materials in knowledge management tool.

· Administer tests and provide written feedback to the Nesting/Transition Team Lead/Manager.

· Maintain a high personal skill level for each service taught so that the incumbent's judgment is founded on current job knowledge. This includes partnering with Quality team to understand and address performance gaps.

· Partner with Production teams in support of Nesting/Transition Team to ensure transfer of knowledge and appropriate job performance.

· Support train-the-trainer efforts across sites as needed.

· Adhere to established Client Care procedures and guidelines while providing quality customer service in order to meet and exceed department standards.

· Must be flexible to workdays, evenings, weekends, and holidays, adjusting work shifts according to business needs

· Liaise with stakeholders to determine training needs and negotiate training timelines based on priorities, trainers’ availability and resources

· Identify and solve training and learning gaps by partnering with Quality team

· Assess the impact of each training course on trainee performance and client satisfaction

· Provide recommendations for training enhancements, process improvements and contribute to design/re-design or building of training materials, including job aids and eLearning development projects.

· Apply technical or learning theories through various training activities as a form of retention strategy

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Associate Director contributes, and further develops, professional and technical skills to the highest level on all projects they contribute to or undertake. They also support the development and training of leading-edge technical skills and understand how to practically apply them in ways that add value to AECOM and its clients.

Safety for Life

• Comply with the AECOM Safety, Health & Environment (SH&E) policy by adopting work practices that support SH&E programs; taking reasonable care for own health and safety and that of others; seeking guidance for all new or modified work procedures; ensuring that any hazardous conditions, near misses and injuries are reported immediately; and participating in meetings, training and other SH&E activities as required.
• Ensure that effective policies and processes are in place and that employees are in compliance with requirements.

Technical/Professional Expertise

• Analysis and conceptual to detailed design of dams
• Inspection, investigation and condition assessment of existing dams
• Construction support services including inspection of works, evaluation of quality control and quality assurance data and construction reporting
• Preparation of tenders and proposals
• Possess and demonstrate solid functional and/or technical knowledge, skills and abilities specific to role/level and applies them effectively in connection with business goals.
• Develop, maintain and retain the highest standard of professional and technical skills.
• Keep abreast of current industry issues and best practices to enable continual alignment and improvement.
• Act as a technical expert in the related discipline field to develop and share knowledge with other employees.
• Have extensive experience in writing and presenting internally and externally.
• Lead project reviews and lessons learned sessions.
• In conjunction with other Technical Directors, Associate Directors, and Principal Professionals, plan and allocate available resources for projects and/or assignments.
• Fully conversant and experienced in multi-discipline project delivery.
• Manage risk and opportunities on all assigned projects.
• Provides technical engineering leadership, on projects, through input including review and verification. 
• Project and design management excellence.
• Undertake design management roles in multidisciplinary projects, ensuring integrated design through effective communication and coordination with other disciplines
• Analysis and review of relevant planning documents to scope planning requirements, develop planning methodologies and advise on key information to support required approvals.
• Provides technical inputs for design and planning projects including asset management and reporting, appropriate to the level of the study.

Client

• Lead the implementation of the Client Promise across large projects and teams.
• Establish and maintains effective relationships with clients/customers, gains their trust and respect and makes the connection to AECOM service offerings and enables positioning for future opportunities.
• Manage, identify and contribute to the improvement to processes, work practices, and overall client experiences and implement sustainable changes to deliver improved services.
• Ability to understand clients’ needs and challenges and is passionate about solving clients’ problems providing innovative and practical solutions to meet their expectations.
• Is dedicated and takes ownership of meeting the expectations, requirements, and agreements of external and internal clients/customers, and acts with them in mind.
• Liaise and communicate effectively with clients on business development activities and during project implementation.
• Maintain a professional image on behalf of the company at all times when dealing with internal and external clients.
• Participate in client feedback to develop an improved client experience and repeat work.
• Works with a long-term perspective to address clients’ problems.

Financial/Project Management

• Responsible for the financial performance of the team, by managing and monitoring effectively all financial indicators.
• Takes responsibility for delivery of individual projects including technical quality, budget, and programme
• Communicates and successfully engages others on competing organisational priorities.
• Ensure delivery of projects in accordance with AECOM’s Project Delivery Framework requirements.
• Raise concerns with AECOM staff and management on projects that appear to not be meeting their project management objective, particular with respect to milestone dates, financial performance, and quality.
• Set and clearly communicates goals and targets for self, team, and stakeholders.
• Obtain certification as Project Manager for AECOM, including ePM.
• Ensure that all relevant Quality Assurance procedures are followed whilst understanding the importance of adherence to Quality Assurance Standards.
• Identifying and acquiring necessary project resources, managing staff forecast.
• Responsible for ensuring that programme and profit objectives are met and assist with project reporting, billing and the submission of variations in a timely manner.
• Review and approve other project managers’ submissions.
• Effectively manage AECOM projects against company standards/guidelines.

Business Development

• Deliver on the strategic business plan for the relevant business line to ensure key strategic objectives are achieved.
• Actively participate in business and strategic planning activities to identify opportunities to sustain the growth of the business in the short, medium and longer-term.
• Take the lead with “cross-selling” to leverage opportunities between business units, services line(s) or the regions and identify opportunities for extending existing contracts.
• Identify and develop new business development initiatives including engagement with external clients and prospective clients.
• Look ahead to understand and define future technology requirements and support delivery/budget and resourcing needs.

Leadership

• Set an example of integrity, trust, and performance. Acts ethically and models the AECOM Purpose and Core Values. Perseveres and demonstrates strategic thinking and influence skills.  As appropriate to the role, sets a vision for the future that inspires and motivates others.
• Inspires the creative process of others, actively soliciting and using ideas from members of the team/group.
• Is candid, compassionate and respectful in all interactions.
• Completes AECOM responsibilities (e.g. P+R, ePM, compliance) and holds others accountable for doing so.
• Identifies specific areas that can benefit from significant improvements and leads implementation with confidence and understanding.
• Contributes to the development of other professional employees including their technical skills.
• Mentor less experienced staff in their development and assist them in professional accreditation where appropriate.
• Lead in the use of company systems and procedures and ensure they are followed by the team.
• Lead and support the communication of team capabilities and accomplishments.
• Ensure resource tracker is populated and updated weekly to reflect forward workload of your team.
• Assist/manage the recruitment, induction, and training of the right people as team members to ensure they quickly become competent and productive in their roles.

The Principal Dam Engineer contributes, and further develops, professional and technical skills to the highest level on all projects they contribute to or undertake. They also support the development and training of leading-edge technical skills and understand how to practically apply them in ways that add value to AECOM and its clients.

Safety for Life

• Comply with the AECOM Safety, Health & Environment (SH&E) policy by adopting work practices that support SH&E programs; taking reasonable care for own health and safety and that of others; seeking guidance for all new or modified work procedures; ensuring that any hazardous conditions, near misses and injuries are reported immediately; and participating in meetings, training and other SH&E activities as required.
• Ensure that effective policies and processes are in place and that employees are in compliance with requirements.

Technical/Professional Expertise

• Analysis and conceptual to detailed design of dams
• Inspection, investigation and condition assessment of existing dams
• Construction support services including inspection of works, evaluation of quality control and quality assurance data and construction reporting
• Preparation of tenders and proposals
• Possess and demonstrate solid functional and/or technical knowledge, skills and abilities specific to role/level and applies them effectively in connection with business goals.
• Develop, maintain and retain the highest standard of professional and technical skills.
• Keep abreast of current industry issues and best practices to enable continual alignment and improvement.
• Act as a technical expert in the related discipline field to develop and share knowledge with other employees.
• Have extensive experience in writing and presenting internally and externally.
• Lead project reviews and lessons learned sessions.
• In conjunction with other Technical Directors, Associate Directors, and Principal Professionals, plan and allocate available resources for projects and/or assignments.
• Fully conversant and experienced in multi-discipline project delivery.
• Manage risk and opportunities on all assigned projects.
• Provides technical engineering leadership, on projects, through input including review and verification. 
• Project and design management excellence.
• Undertake design management roles in multidisciplinary projects, ensuring integrated design through effective communication and coordination with other disciplines
• Analysis and review of relevant planning documents to scope planning requirements, develop planning methodologies and advise on key information to support required approvals.
• Provides technical inputs for design and planning projects including asset management and reporting, appropriate to the level of the study.

Key Responsibilities include:

Report validation:

• You will help us live up to our promise of fast report turnaround, while making sure that report quality is not compromised by the fast delivery.
• You will be expected to:
  • Review inspection reports that come in from the field, to make sure they are prepared accurately and according to format.
  • Validate incoming inspection reports if they meet all the appropriate requirements.
  • Inform inspectors promptly in case of problems and follow up to make sure any discrepancies are corrected.

Team Supervision:

• Supervise a team of report specialists to achieve or exceed goals and key performance indicators.
• Handle escalations from direct reports regarding report validation issues.
• Implements and enforces systems, policies, and procedures.
• Review and approve work hours and attendance-related filings for payroll
• Handle given task by Team Leader/ Report Manager as necessary.

You may also be asked to:

• Contact appropriate QIMA teams to answer client inquiries;
• Training new specialists regarding report validation and validation guidelines;
• Handle shadow validation requests from other team; and
• Manage report validation of key accounts.

We are looking for an organized and detail-oriented Associate Legal Assistant to join our team in Pasay City, Philippines. The successful candidate will play a key role in providing high-quality services to our business clients. The work will focus primarily on contract management operations, such as archiving contracts in Microsoft Dynamics, responding to requests for copies of contracts from lawyers and other stakeholders, and working with members of the legal and account teams to ensure the contracts being archived have all the required documents and profile information.

Responsibilities:

• Assist with maintaining an organized and up-to-date contract database using Microsoft Dynamics.

• Assist with extraction of attributes from intake forms and contracts, and performing basic administrative tasks including data entry.

• Work closely with legal teams, client contract management (CCM), and account teams to ensure all contracts being archived are complete.

• Respond promptly to requests for copies of contracts from lawyers and other stakeholders.

• Utilize available approved tools, such as Copilot & Visa secure ChatGPT to extract attributes from contracts for proper archiving.

• Support cross-functional teams to improve and streamline the contract archiving process.

• Perform other related duties as assigned.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for an organized and detail-oriented Legal Assistant to join our team in Pasay City, Philippines. The successful candidate will play a key role in providing high-quality services to our business clients. The work will focus primarily on contract management operations, such as archiving contracts in Microsoft Dynamics, responding to requests for copies of contracts from lawyers and other stakeholders, and working with members of the legal and account teams to ensure the contracts being archived have all the required documents and profile information.

Responsibilities:

• Maintain an organized and up-to-date contract database using Microsoft Dynamics.

• Work closely with legal teams, client contract management (CCM), and account teams to ensure all contracts being archived are complete and attributes being tracked are accurately entered.

• Respond promptly to requests for copies of contracts from lawyers and other stakeholders.

• Utilize available approved tools, such as Copilot & Visa secure ChatGPT to extract attributes from contracts for proper archiving.

• Collaborate with other team members to improve and streamline the contract archiving process.

• Report metrics such as volumes monthly or as requested.

• Assist with tracking variances and/or exceptions and reporting such variances and/or exceptions monthly or as requested.

• Provide guidance and support to junior legal assistant.

• Perform other related duties as assigned.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

AppEvolve is seeking a Tech Lead to join our team. As a Tech Lead at AppEvolve, you will play a vital role in leading a team of developers and guiding the technical direction of our projects. You will work closely with our clients to understand their business needs and translate them into technical solutions.

About AppEvolve:

AppEvolve is a leading software development agency that specializes in custom software solutions. We work with clients from various industries to deliver innovative and impactful software applications. Our team is made up of talented and passionate individuals who are dedicated to creating high-quality software.

Responsibilities:

• Lead a team of developers, providing guidance and support
• Collaborate with clients to gather requirements and translate them into technical solutions
• Design, develop, and test software applications
• Ensure the quality and performance of the software applications
• Mentor and guide junior developers
• Stay up-to-date with the latest technologies and industry trends

Requirements:

• 10+ years of experience in software development
• Strong technical skills in programming frameworks such Django and or React/NextJS
• Experience leading a team of developers
• Excellent problem-solving and communication skills
• Ability to work well in a fast-paced and collaborative environment
• Bachelor's degree in Computer Science or a related field

If you are a motivated and experienced Tech Lead looking for an exciting opportunity to make a difference, we would love to hear from you.

• 10+ years of experience in software development
• Strong technical skills in programming frameworks such Django and or React/NextJS
• Experience leading a team of developers
• Excellent problem-solving and communication skills
• Ability to work well in a fast-paced and collaborative environment
• Ability to work during US business hours
• Bachelor's degree in Computer Science or a related field

• Fun Remote Environment with Global Team
• Travel Opportunities
• Gym Membership
• Home Office Credit
• Remote Work Opportunity
• HMO
• Competitive Salary

If you are passionate about cloud-based solutions and looking for a challenging role in a fast-growing company, apply now to join the AppEvolve team as an AWS Solutions Architect. We look forward to hearing from you!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Researching for a good contact where to send the requests for items needed for Medicaid Application           
• Sending out requests to different institutions            
• Outbound calls to follow-up on the requests that has been sent to institutions           
• Reviewing statements for more income information of the resident to be requested           
• Saving documents to respective resident's folder           
• Assisting Medicaid Case Managers on a daily basis.           
• Filling out Medicaid application forms   

• 6 months - 1 year BPO experience in a healthcare account
• Good working knowledge regarding Medicaid / Medicare
• Medical billing experience is a plus (cash postings, billing, claims)
• Good verbal and written communication skills
• Willing to work in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspects of loan administration and operations in the APAC region.  Responsibilities include:

• Asset onboarding including review and analysis of loan documentation.
• Accurate inputting and processing of all relevant loan information into the loan administration software
• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations.
• Timely resolution and escalation of all inquiries and issues related to loan processing.
• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries.
• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks
• Review and distribute loan reports as agreed with clients.
• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management.
• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services
• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ.
• Demonstrate product and technology proficiency

Position Type :

Type Of Hire :

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

About the team:

What you will be doing:
• Provide excellent customer service to high-value clients.
• Assisting with account and product inquiries while also performing account maintenance.
• Establish a professional rapport with each client.

What you will need:
• The ability to work in a fast-paced environment.
• Excellent verbal and written communication skills as well as above average computer abilities.
• High school diploma or GED
• Banking experience is preferred
• Experience working in a high-volume call center preferred.
• High school diploma or GED.

Added bonus if you have:

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Senior Research Analyst is part of the Market Insights Team which is the insights and research Center of Excellence of AGS. Market Insights is responsible for providing actionable insights and market and competitor intelligence reports that enable our recruitment teams to build tactical sourcing strategies, increase candidate quality, and become true talent advisors.

Senior Research Analysts are tasked with creating talent maps and other BAU reports. They also contributes to completing complex reports covering various aspects of recruitment market and competitor intelligence.

Work Environment:

• Flexible schedule with merit option to work remotely
• Fast-paced working environment 

Main Responsibilities:

• Creates talent maps for niche talent markets through semantic and deep-web search, with emphasis on the use of Boolean and other x-ray searching methodologies
• Gathers candidate intelligence from social media networks and from other online sources, through the use of appropriate extensions and tools
• Leverages gathered intelligence to create long-term sourcing strategies for niche and volume hiring challenges
• Performs market research tasks through advanced Google search, basic database mining, and data scraping
• Produces other standard Market Insights deliverables that include simple & advanced salary & benefit analysis, sourcing channel analysis, brand perception report, industry level analysis, and talent movement
• Contributes to multi-tiered, complex research reports including competitor analysis, organizational chart mapping, marketing/brand audit, and advanced talent movement

Business Development:

• Develop and implement comprehensive marketing plans to increase market acceptance of the entire assigned product portfolio and strengthen the 'Santen' corporate brand in the Philippines.
• Understand the corporate marketing strategy and tailor it to local policies, devising strategies for pricing, product positioning, promotion, and sales channels to effectively reach target customer segments
• Formulate operational plans and budgets for the assigned product portfolio, aligning them with customer needs, business objectives, and country strategy, ensuring approval and successful implementation.
• Oversee the tactical plan for products, including program development, advertising, and sales support materials, ensuring the creation and management of diverse promotional materials to meet various customer requirements.

Driving Financial Performance:

• Take responsibility for achieving sales targets and managing the A&P (Advertisement & Promotion) and S&M (Sales & Marketing) campaign budget for the entire assigned product portfolio, including samples and marketing-initiated internal training
• Project sales forecasts and manage inventory levels effectively to support smooth supply chain management in collaboration with company RA/QA, SCM, and distributor teams.
• Forecast product sales and market growth, engaging in strategic planning and life-cycle management to maximize product performance.
• Manage the advertising and promotion budget efficiently to optimize marketing initiatives and drive financial success.

Other Responsibilities:

• Support and train Medical Representatives on product portfolios and commercial excellence intitiatives to ensure effective interactions with medical professionals, enhancing product knowledge and sales effectiveness
• Complete additional tasks as assigned by immediate superiors, demonstrating flexibility and adaptability to meet evolving business needs.
• Operate at the Product Manager level with confidence and sophistication, delivering plans and executions independently while collaborating effectively with cross-functional teams.
• Foster teamwork and collaboration across Santen Philippines and collaborate with the Regional Patient Journey Solution team to align with regional strategies and objectives.

Manages a solid team by driving all the Accounting operations within the company, responsible for Payroll, Capital Expenditure, GL Reconciliations, and assisting the Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition and Cost Accounting, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Process Payroll, including obtaining approval of new hires, terminations, salary amendments and the payroll run.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets and Payroll for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis) for review by the Regional and Global Accounting teams.
• Prepare and submit information to statutory authorities for Payroll, VAT and Corporation Tax.
• Prepare financial information for credit reviews and perform annual credit reviews in line with Global Credit policy.
• Assist Controller with the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Finance Controller with miscellaneous projects and tasks.

People:

• Recruiting, hiring, provide input and continually interview to find new potential candidates for the accounting department
• Identify, develop, and mentor a No. 2
• Review and conduct staff appraisals timely, and at a minimum once per year per employee
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Continually provide coaching and training to the team members
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support the Financial Controller and the Accounting department.

Compliance:

• Review company internal controls, specifically the Fınancıal Process Control Documentation.
• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.