Garrets International-Manila is looking for a Sales Support Officer is to assist the GMP Account Manager team and contribute to the efficiency and effectiveness of the sales process. This role plays a crucial part in helping a company achieve its sales goals and deliver excellent customer service. Below JD list the key responsibilities and purposes of a Sales Support Officer. Handling of various administrative tasks, such as data entry, order processing, and maintaining sales records. This ensures that sales processes are well-organized and documented.
 

What you'll be doing:

• Code Cracking of RFQ’s from Account Manager
• Updating of prices in PO/RFQ’s - called “GMP Update”
• Direct PO creations
• Chase for vendor Invoice
• Follow up on GMP POs older than 30 days
• Post Sales activities – supply schedules – updated delivery dates in AX.
• Solving of Hold Codes
• Adhoc task
• (Weekly Performance Reporting)
• (Mailbox sorting for GMP operations)

What we're looking for:

• Advanced data entry skills
• Attention to detail and quality output
• Comfortable with math, calculation and UOM conversion
• Knowledgeable in Microsoft Office such as Microsoft Excel , Word and Power point
• Good listening and communication skills

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: On-site

This job posting is for talent pooling purposes only to support our 2025 hiring needs. While there are no immediate vacancies for this role, candidates meeting the qualifications will be contacted when hiring begins.

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

Join our global Managed Services team to ensure ITRS products remain operational, up-to-date, and optimized for our clients in the financial services sector. As a Managed Services Consultant, you’ll be reporting to the Head of APAC Managed Services and help our clients achieve higher monitoring while working with team members from New York, London, Singapore, and Manila.

As a Managed Services Consultant, you will:

• Resolve client Incidents by investigating and resolving issues with ITRS products in our client environment.
• Respond to client configuration requests by gathering requirements, and helping the client configure ITRS products within Service level agreement.
• Resolve client queries, analyze and investigate complex requests, and perform root cause analysis investigations.
• Implement client change requests to deliver setup changes to meet client requirements.
• Manage projects to enhance the client’s environment to help them get the best out of their ITRS products. You will also work on continuous improvement projects for enhancing Managed Services.
• Document and share information by creating/updating the knowledge base to provide accurate troubleshooting for the Managed Services team.
• Create a training environment for ITRS MS consultants.
• Deliver ITRS Product training to external and internal stakeholders.
• Provide ideas and suggestions to improve on the service and delivery of Managed Services for our clients and the effectiveness of services, software and solutions delivered by ITRS as a whole.

• Financial Institution Background: Minimum 6 years of experience in a client-facing role within a financial institution or vendor.
• Linux Expertise: Experience with modern operating systems (Linux, Solaris, Windows server, 7, or 10, IBM iSeries).
• Scripting Proficiency: Detailed knowledge of at least one scripting language, such as Bash, Python, or PowerShell.
• Experience in IT Monitoring Tools: Proficiency in setup, configuration, and maintenance of monitoring software.
• Experience managing client expectations and resolving issues.
• Experience delivering continuous improvement projects.
• Proficiency in English, with the ability to explain complex technical solutions to clients.
• Familiarity with business analysis processes and project management methodologies.
• Experience with databases (e.g., Oracle, SQL) and IT Service Management tools (e.g., ServiceNow, Remedy).
• Knowledge of deployment tools like Chef, Ansible, or Jenkins.
• Working knowledge of financial applications such as Market Data or FIX protocols.

Work Setup:

• Hybrid Work Arrangement: Willingness to report to our Makati office once a week.
• Schedule: 24/7 shifting schedule, including occasional night shifts.

• 13th Month Bonus
• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognize that a diverse workforce is a stronger workforce.

Important Note: This posting is part of our talent pool initiative for potential hiring in 2025. By applying, you will be included in our database for future consideration.

Requirements

·       
A degree in Computer Science, Information Technology, Management Information Systems, Business or any related field

·        At least 3 years experience in software development, high traffic and multitier applications.

·        At least 3 years experience working on different frameworks such as Angular JS, React Next JS
Expertise on Javascript

·        Experience with o back-end systems like NodeJS or PHP o GraphQL, SOA, JSON, XML, and RESTful web service framework o MVC of MVVC software architecture for web systems o Apache or Nginx o AWS Cloud Computing o different storage such as elastic cache, redis cache, blob storage or CDN, etc.

·        Exposure to projects solutioning and designing SAAS type systems and white labelling will be an advantage

·        Experience working on a Shift left quality practice. Able to write and create test scripts to automate unit testing.Ability to help design and develop software with focus on maintainability, reusability, performance and scalability

·        At least 1 year experience working on DevOps environment

·        Ability to prioritize and multi-task in a flexible, fast paced and changing environment.
Demonstrated experience in issue resolution, effective problem-solving and communication skills

·        Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision.

·        Experience working effectively with cross-functional teams, end-users and vendor partners to ensure the success of each program/initiative

LegalMatch is seeking a dynamic and analytical Project Manager to drive strategic initiatives aimed at solving customer problems (including those related to engagement, retention, churn, and other areas). The person that will thrive in this role is an obsessive problem solver--someone who is highly proactive, analytical, and focused on delivering impactful results.

• Develop an in-depth understanding of customer problems and goals and ensure that LegalMatch’s platform is aligned to meet or exceed expectations
• Be accountable for delivering various success metrics including case conversion, client engagement, and others.
• Partner closely with our Engineering team to translate business needs and product requirements into new solutions for customers.
• Lead initiatives with other teams to identify gaps, create or improve processes, and proactively develop new solutions.
• Work closely with cross-functional teams to ensure potential business opportunities and product development opportunities are reported and maximized.
• Address all sorts of problems analytically to drive customer success and retention.

• Demonstrates a can-do attitude, flexibility, and a willingness to learn and grow in new areas.
• Problem solver; experiments with new approaches and techniques to improve work processes.
• Team player with strong communication skills
• Background in SaaS growth hacking/growth marketing (including growth funnel optimization)
• Strong analytical skills to address and solve various problems related to reputation, churn, and driving quality cases.
• With significant entrepreneurial drive
• Willing to roll up sleeves to directly solve challenging problems
• Experience driving revenue growth and expansion with a portfolio of customers.
• Experience implementing process improvement initiatives and creating new methodologies for an organization.
• Customer-focused and innovative mindset when approaching new challenges.

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

•Identifies areas within hotel operations where AI tools and technologies can improve efficiency, and develops and implements AI-driven tools.

•Monitors and maintains AI system performance, proposes improvements, and balances strategic planning for AI integration with hands-on operational requirements.

•Coordinates with all departments to identify points and areas for improvement where AI can be utilized, especially with the IT team to ensure smooth integration of AI in hotel management systems.

In this role, you are expected to:

• Provide quality project management and implementation support to Visa client institutions, processors and/or third-party platforms in assigned region to ensure client expectations are exceeded.

• Create and maintain implementation best practices for money movement and commercial card products using project management methodology and payments industry knowledge.

• Coordinate directly with clients to understand product setup requirements, and facilitate product installations, conversions and maintenance requests without client impact.

• As a subject matter expert, acquire and maintain a deep understanding of supported services to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.

• Represent client change requests, system or operational requirements, negotiate and manage expectations internally and externally.

• Prepare and maintain detailed project scope documents, project plans, status reports, and issue log.

• Report client project accomplishments and deliverables to management on weekly or monthly basis and consistently log project progress on Microsoft Dynamics, Teams and/or SharePoint.

• Build and enhance strong working relationships with key Visa client institutions, technology providers and internal stakeholders.

• Manage alignment with client tactical and strategic initiatives while balancing against Visa deliverables and commitments.

• Work independently with minimal supervision for own assignments and must be able to take the initiative to resolve challenging and complex problems within the established deadlines.

• Stay current with industry and client trends and maintain a strong knowledge of Visa payment products and services.

• While the role is based in Manila, you will be providing services to clients across the Asia Pacific region.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

In this role, you are expected to:

• Provide implementation and project management support to Visa client institutions, processors and third-party platforms in the AP region to ensure customer expectations are successfully met.

• Coordinate directly with clients to understand product set up requirements and facilitate product configurations, conversions and maintenance requests without negative client impact.

• As a subject matter expert, acquire and maintain a good understanding of supported solutions to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.

• Be the voice of the customer - Represent clients’ feedback, enhancement requests, system or operational requirements as well as negotiate and manage expectations internally and externally.

• Prepare and maintain detailed project scope documents, project plans, status reports, and issue logs across client communications and other channels including Microsoft Dynamics, Teams, and SharePoint.

• Be client-centric, build and enhance positive working relationships with key Visa client institutions and technology partners.

• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines with moderate supervision.

• Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.

• While the role is based in Pasay, Manila, you will deliver services to clients across the Asia Pacific region.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position Description:

The Client Care Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Commercial Solutions and Visa Direct products. As a Client Care Associate, you will be working with external clients and banks along with internal Technical Solutions, Compliance, Treasury, Product and Technical teams regarding issue management and support for Visa Commercial Solutions and Visa Direct Products/Services.

Specific Responsibilities will include:

* Provide service to clients via phone calls and online support cases that are advanced and escalated (Level 2 support)

* Investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. Determine which issues need escalation or routing to other internal teams

* Identify file formats and connection errors (APIs, STFP, JSON, SWIFT- PACS, MT, ISO, Etc.) to determine if sufficient information is provided for issue resolution

* Build strong customer relationships with the ability to simplify complex problems to support business and clients’ needs

* Partner across teams and departments for process improvement initiatives

* Assist/train clients to address questions that may come up regarding the funds movement

* Comfortable with global banking protocols, i.e. account numbers, IBAN, CLABE, SWIFT BIC ET. To provide clients with help regarding these types of questions. Ability to validate the client has provided right information per Visa rules to initiate wire transfers efficiently

* Perform all related duties and special projects as assigned

* Participate in all required training sessions for compliance (OFAC, AML, etc.)

* Shift scheduling will be determined upon filling positions, with 24 by 7 operating hours

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

--THIS IS A PERMANENT REMOTE JOB--

Position Overview
We are looking for a detail-oriented and tech-savvy Customer Service and Google Ads Specialist to join our team. This role combines customer support with digital marketing, focusing on handling customer inquiries via live chat and email while also managing and monitoring Google Ad campaigns. Experience with Google Ads is preferred, but we’re willing to provide training for the customer service aspect of the role.

Key Responsibilities

1. Customer Support
• Respond to customer inquiries through live chat on the website.
• Address and resolve customer emails promptly and professionally.
• Provide intuitive, customer-focused solutions with a positive attitude.
2. Google Ads Management
• Create, monitor, and optimize Google Ad campaigns to ensure performance aligns with company goals.
• Analyze ad performance and suggest improvements for better ROI.
• Stay updated on Google Ads best practices and algorithm changes.
3. General Administrative Tasks
• Document and track customer interactions and solutions provided.
• Collaborate with team members to share insights on customer needs and campaign performance.

• Prior experience with Google Ads or similar platforms is highly preferred.
• Strong written communication skills for email and live chat responses.
• Ability to learn customer service tools and processes quickly.
• Analytical mindset with attention to detail for ad campaign management.
• Customer-focused approach and ability to multitask effectively.

Work Arrangement: This role is a primarily a remote position with a mandatory on-site requirement at the Makati office once a month
Job Type: Full-time
Salary Range: Up to $1,600 USD a month
Work Schedule: 40 hours per week, Monday to Friday, 9:00 AM - 6:00 PM Philippine Time, with flexibility for urgent recruitment tasks or international outreach.
Locations: Hybrid, open to PH candidates willing to report on-site once a month

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

The client is a premier partner for software engineering and AI engineering solutions, specializing in helping organizations harness cutting-edge technologies to achieve scalability, innovation, and efficiency. With a team of world-class engineers and AI specialists, we deliver exceptional results while fostering a culture of excellence, collaboration, and innovation.

Role Overview:

As a Technical Recruiter, you will play a pivotal role in sourcing and securing top-tier software engineering and AI talent to support our continued growth. You’ll manage the full recruitment lifecycle, ensuring an excellent candidate experience while helping our team scale operations and innovate.

Your efforts will directly contribute to the company’s ability to hire world-class talent and maintain operational excellence. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is passionate about connecting exceptional people with exceptional companies.

Key Responsibilities:

1. Full-Cycle Recruitment
• Manage the end-to-end recruitment process, from sourcing to offer negotiation and onboarding coordination.
• Provide regular updates and insights to hiring managers regarding candidate progress.
• Ensure a seamless and positive experience for all candidates throughout the hiring process.
2. Employer Branding & Outreach
• Represent the company at industry events, career fairs, and networking opportunities.
• Partner with marketing to create engaging content that showcases our culture and career opportunities.
• Leverage social media to amplify the company employer brand.
3. Market Research & Analytics
• Stay informed about industry trends, salary benchmarks, and market dynamics to advise on competitive hiring strategies.
• Use data to optimize recruitment processes and improve outcomes.
4. Process Improvement
• Continuously refine recruitment workflows to enhance efficiency and candidate experience.
• Develop strategies to reduce time-to-hire while maintaining quality.

Immediate Tasks for Week 1:

• Familiarize yourself with the company's mission, values, and team structure.
• Review and refine job descriptions for open software and AI engineering roles.
• Begin sourcing candidates for high-priority roles, ensuring a focus on quality and speed.
• Coordinate interviews for candidates in the pipeline and provide feedback to stakeholders.
• Develop an initial recruitment plan to address short- and long-term hiring needs.

Must-Have:

• 3+ years of experience in technical recruitment, with a focus on software or AI engineering roles.
• Proven success recruiting for mid-to-senior-level engineering positions in a fast-paced environment.
• Experience with applicant tracking systems (ATS).
• Strong interpersonal and communication skills, able to engage with top-tier talent and internal stakeholders.
• Knowledge of software engineering and AI technologies to assess candidate qualifications.

Nice-to-Have:

• Familiarity with recruiting for AI, machine learning, or data science roles.
• Experience with LinkedIn Recruiter and other advanced sourcing tools.
• Strong understanding of global recruitment trends, including salary benchmarks and market dynamics.

• Competitive Salary: Up to $1,600 USD a month, based on experience and skills
• Remote Work: This role is a primarily a remote position with a mandatory on-site requirement at the Makati office once a month
• Generous PTO: Flexible paid time off
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

• Application
• Screening
• Top-grading Interview
• Skills Assessment
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

We’re seeking a UI/UX Designer who can seamlessly blend user research with stunning interface design. This role requires a creative individual who can understand user needs and translate them into beautiful and intuitive designs. You’ll be conducting light user research, building wireframes, and creating high-fidelity visual designs for both web and mobile platforms. You’ll collaborate with product managers, developers, and stakeholders to deliver an engaging user experience from concept to implementation.

• Interaction Design: Familiarity with interaction design principles, creating seamless user flows and interactions.
• Data-Driven Design: Basic knowledge of using analytics tools to make informed design decisions and track user engagement.
• HTML/CSS Awareness: Basic understanding of front-end technologies to ensure better communication with developers.
• What You'll Gain
• End-to-End Design Involvement: Engage in the entire design process, from user research to high-fidelity UI design.
• Creative Influence: Shape the visual direction of a platform that directly impacts global education and career opportunities.
• Design System Ownership: Be responsible for creating and evolving design systems that ensure consistency and quality across the platform.

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Claims Specialist with a strong focus on Accuracy reporting and Client Management to join our dynamic team. As a Claims Specialist you will be working with the Brokerage Team and play a crucial role in providing reliable services to our partners and clients reinforcing Igloo's position as a leader in the insurtech industry and advancing our mission of making insurance accessible and affordable across diverse markets.

Job Responsibilities 

• Facilitate the swift and accurate processing of insurance claims, keeping clients' best interests in mind.
• Maintain detailed knowledge of our insurance products, applied claims procedures, and regulatory compliance matters.
•  Proactively manage relationships with clients, maintaining high standards of customer service to ensure client satisfaction and retention.
• Assess, validate, and negotiate claims on behalf of clients to ensure fair, prompt, and accurate settlement.
• Communicate effectively with all parties involved in the claim process, including clients, insurers, loss adjusters, solicitors, and other third parties.
• Leverage insurance expertise to provide clients with insights and guidance on claims procedures, potential payouts, and policy details.
• Maintain accurate records of all communication, ensuring all claim documentation is kept up-to-date and complies with policy conditions and legal requirements.
• Participate and assist in preparing for client meetings and reviews related to claims management.
• Keep abreast of industry developments, remaining informed of any changes to insurance regulations and best practices.

• Bachelor's degree or equivalent practical experience preferably from Accounting, Finance, or Business fields 
• 2 to 3 years of experience claims handling roles within an insurance environment.
• Prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start ups
• Critical thinking skills and growth mindset
• A self-starter with hands-on experience
• In-depth knowledge of insurance policies and claims handling processes.
• Excellent communication, negotiation, and relationship management skills.
• Proven ability to provide superb customer service under pressure while managing multiple tasks.
• Proficient in common computer applications, including Microsoft Office Suite.
• An insurance-related degree or professional certification is a plus.
• It's preferred, but not a strong necessity, to have a background in law or a similar field.

• Comprehensive Health Coverage: HMO coverage starting Day 1, with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.

The Accounts Payable Specialist will review, properly account for, and appropriately arrange for payment of the company’s various invoices and other operating financial obligations, in addition to researching APrelated issues and participating in special projects in a fast-paced environment. 

Responsibilities:

• Maintain AP vendor files  
• Accounts payable processing  
• Perform Vendor billing analysis  
• Audit and reconcile all vendor invoices and approvals for payment  
• Ensure all invoice items are properly coded and otherwise captured in applicable accounting system  
• Assist in preparing monthly accruals and other close-related activities  
• Co-ordinate weekly AP check run  
• Enter AP activity into accounting software.  
• Cross-train in monthly account analysis for balance sheet accounts  
• Scrutinize account details to find and correct problems  
• Maintain an accurate AP aging report; Identify and execute the necessary process adjustments  
• Reconcile A/P to the G/L  
• Perform account analysis as needed  
• Assist Treasury in preparation and maintenance of cash forecast  
• Assist in identifying and attributing monthly variances for actual vs budget and actuals vs forecast, identify, analyze and correct information as needed in order to present accurate information (coding, budget classifications, accrual, or other issues)  
• Provide annual audit support  
• Excellent time and attendance  
• Assist with special projects and other duties as assigned. 

• Minimum of 3+ years of AP processing experience with a structured corporate environment utilizing one
• or more AP systems
• Accounting or Finance degree preferred
• Advanced Excel skills a plus
• Experience with PO and AP workflow systems a plus
• Ability to navigate through the Internet, MS Office, and email
• Good interpersonal skills 
• Ability to prioritize and meet critical deadlines.  
• Confidence to deal with a range of stakeholders. 

• Permanent Remote Work
• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outing

The Admin & Company Nurse plays a dual role, combining administrative and facilities management responsibilities with healthcare services to promote employee well-being and workplace efficiency. This position ensures the smooth operation of administrative processes, facility upkeep, and compliance with health and safety standards while delivering essential nursing care.

KEY RESPONSIBILITIES:

I. Healthcare Services:

• Provide first aid, medical care, and health counseling to employees.
• Maintain and update employee health records and departmental trackers.
• Ensure the accurate preparation and timely submission of health and safety reports in compliance with government regulations.
• Oversee the validation of medical certificates and provide patient education.
• Plan and coordinate health programs, wellness activities, and vaccination drives (as applicable).
• Coordinate with the partner medical facility to schedule reservations for employees’ annual APE (Annual Physical Examination).
• Ensure compliance with occupational health and safety regulations.
• Manage and monitor medical supplies and coordinate with healthcare providers.
• Handle HMO-related processes, including enrollment, updates, and cancellations.
• Develop and maintain health-related policies and guidelines.

II. Administrative and Facilities Management Duties:

• Perform general office administration tasks such as scheduling, filing, and preparing reports related to employee health, safety, and facility usage.
• Creation of payment requisition requests related to the department.
• Handle company-related bookings and reservations (e.g., airfare, hotels, restaurants, transportation).
• Oversee company visa processing through partner agencies.
• Collaborate with HR to support health-related training and programs.
• Ensure the maintenance and functionality of the clinic and equipment.
• Maintains office inventories and trackers related to Admin and Facilities.
• Monitor workplace safety and ensure compliance with safety regulations.
• Coordinate repairs, maintenance, and procurement of office supplies and equipment.
• Manage vendor relationships and service contracts related to administrative and facilities operations.
• Create, revise, and maintain administrative policies.
• Perform other relevant tasks assigned by the Admin and Facilities Manager

• Registered Nurse (RN) with an active license.

• Basic Occupational Safety and Health (BOSH) certification is an advantage.
• Experience in corporate nursing and/or facilities management is an advantage.
• Strong organizational, communication, and problem-solving skills.
• Knowledge of workplace health, safety, and environmental compliance standards.
• Proficiency in office tools and facility management systems.

• Full-time contract.
• Working on site in our expanding office in Megatower.
• Team of like-minded people.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

The Sr. Commercial Manager at Igloo will be instrumental in strengthening and expanding Igloo’s presence as a leading provider of digital insurance solutions in Southeast Asia. With a dual focus on managing existing client relationships and sourcing new business partners, this role ensures that Igloo’s innovative insurance products meet the evolving needs of businesses and consumers. The ideal candidate will leverage their expertise to deepen relationships with current partners while actively identifying and onboarding new partners to drive Igloo’s mission of making insurance accessible and affordable for all.

Job Responsibilities 

Account Management & Partner Relationship Growth

• Serve as the primary point of contact for existing clients and partners, nurturing relationships to maximize satisfaction, loyalty, and retention.
• Understand each partner's goals and collaborate closely with them to identify opportunities for upselling, cross-selling, and expanding their use of Igloo’s digital insurance solutions.
• Work with internal teams, including product, marketing, and compliance, to ensure seamless delivery of Igloo’s services and a positive partner experience.
• Regularly assess partner performance, providing insights and solutions to enhance their experience with Igloo’s offerings and drive mutual growth.
• Lead renewal discussions and negotiate terms that support both partner objectives and Igloo’s commercial goals.

New Business Development & Partner Sourcing

• Identify and develop new business opportunities, focusing on strategic partnerships that align with Igloo’s mission to make insurance accessible, affordable, and inclusive.
• Conduct market research to build a pipeline of potential partners who can benefit from Igloo’s digital insurance solutions, such as lifestyle protection, e-commerce insurance, and device protection.
• Present Igloo’s product suite to prospective clients, demonstrating how solutions like device protection, extended warranties, and loan protection can add value to their business and customers.
• Collaborate with prospective partners to structure agreements and negotiate terms that create long-term value and growth for both parties.
• Stay informed on industry trends, competitor activity, and evolving customer needs to guide business development strategies.

Cross-functional Collaboration

• Collaborate closely with the Head of Commercial to align on commercial strategies that support both existing and new partnerships.
• Coordinate with Igloo’s product, operations, marketing, and finance teams to tailor solutions that meet partner requirements, ensuring operational efficiency and compliance.
• Engage in cross-functional projects that enhance Igloo’s ability to deliver seamless and effective insurance solutions across various markets.
• Facilitate smooth communication and project coordination between departments to support partner onboarding and optimize ongoing account management.

Reporting & Performance Tracking

• Track and evaluate performance across both account management and new business initiatives, using data-driven insights to optimize strategies and decision-making.
• Prepare and deliver regular updates to the Head of Commercial, highlighting partnership growth, key achievements, challenges, and emerging opportunities.
• Establish and monitor KPIs related to account management and business development, ensuring alignment with Igloo’s broader commercial and strategic objectives.

• Bachelor’s degree in Business, Marketing, Finance, or a related field; experience in the insurance, fintech, or tech industries is preferred.
• 5+ years of experience in account management, business development, or sales, with a demonstrated focus on client relationship management and business growth.
• Deep understanding of the insurance industry and digital solutions, ideally with experience in insurtech or related fields.
• Proven track record in managing and expanding client relationships, as well as in identifying and securing new business opportunities.
• Strong communication, negotiation, and presentation skills, with an ability to connect effectively with diverse audiences.
• Highly collaborative, with experience working across teams and departments to deliver integrated solutions.
• Strong organizational skills and an analytical mindset, with the ability to handle multiple accounts and projects simultaneously.

• Comprehensive Health Coverage: HMO coverage starting Day 1, with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.

Research unapplied cash values in order to determine whether funds can be applied against a bona fide A/R invoice, or whether funds should be earmarked for refund to customer.

Responsibilities:

• Work under guidance of Assistant Accountant on specific books of unapplied cash. 
• Conduct input / research work against specific unapplied cash values, using NetSuite accounting system and establish if the cash value is listed on the universal daily deposit spreadsheet.  
• Determine form of unapplied payment, i.e. Check / ACH / Credit Card / Credit Memo. Establish if a specific invoice connected thereto is “open”.  
• Process and reconcile payments  by accurately locating, and correctly tagging payment remit, and validating invoice information
• Identify from the remit whether the unapplied payment is a duplicate payment, a regular overpayment, an overpayment, an issued Credit Memo, JE / AR transfer, awaiting missing remittance, information not posted in NetSuite, a sales tax issue, an incorrect vendor. Ultimately determine if the client submitting the remittance needs to be contacted for more information.  
• Understand and resolve unapplied payment through audit, research and backtracking. 
• Note corresponding solutions to rectify the cash postings and action accordingly.  
• Record findings in Excel tracker. 

• Minimum 3 years of related experience; or equivalent combination of education and experience
• College degree, Bachelor’s Degree in Accounting preferred
• Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals
• Must have excellent computer skills in MS office, and the individual should have knowledge of accounting software, spreadsheet software
• Good interpersonal skills with the ability to lead and direct associates
• Ability to prioritize and meet critical deadlines
• Competency with larger ERP system  
• NetSuite experience preferred
• Confidence to deal with a range of stakeholders

• Permanent Remote Work
• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outing

About Octal Philippines Inc.:
We are looking for an experienced IT Manager with expertise in the banking industry to join our dedicated team.

The IT Manager will oversee the technology infrastructures and operations, ensuring they are well-aligned with the objectives of the banking industry. This role involves managing IT strategies, operations, budget allocations, and communication to ensure our technology supports our banking solutions effectively.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Minimum of 7 years of experience in IT management, specifically within the banking or financial services sector.

• Proven experience in managing IT infrastructure, networking, and security frameworks relevant to banking.

• Strong knowledge of banking applications, compliance requirements, and best practices in data security.

• Excellent leadership and team management skills, with a focus on mentoring and developing technology professionals.

• Strong verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.

• Proficiency in project management methodologies and experience in implementing banking technology projects.

• Ability to analyze complex business processes and recommend innovative solutions.

• Self-motivated, detail-oriented, and capable of working independently in a fast-paced environment.

• Allowances
• Health Insurance,
• Hospitalization Insurance

The Accounting Specialist supports the Account Receivables Team within the Accounting Department. The team member will process cash receipts into the ERP system as well as resolve any cash application issues by communicating with the Accounts Receivables Collections Team. They will also be responsible for reconciling customer accounts as guidance is provided.

Responsibilities:

• Process ACH, check deposits from lockbox system, and credit card transactions.
• Reconciling Daily Cash Deposits
• Customer Account Analysis
• Communicating with Collections Team to resolve cash application issues.
• Protects organization's value by keeping information confidential.
• Accomplishes accounting and organization mission by completing related tasks as needed.
• Processes credit card payments for clients.
• Reconciles balance sheet account
• Prepares journal entries
• Special projects and other duties as assigned.

• Bachelor’s Degree in Accounting preferred
• Excel Proficiency – Intermediate/Advanced level user (Must be able to perform VLOOKUP, formatting, formula creation/update, Text-to-Columns, and organize/update Pivot tables)
• Ability to analyze large sets of data
• NetSuite experience preferred
• Previous Accounts Receivable (Cash Applications) experience required
• Minimum of 2+ years of related experience; or equivalent combination of education and experience
• Ability to navigate through the Internet, MS Office, and email
• Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals
• Must have strong computer skills, an individual should have knowledge of accounting software, spreadsheet software
• Good interpersonal skills
• Ability to prioritize and meet critical deadlines

• Permanent Remote Work
• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outing

The Accounting Associate will play a crucial role in setting up the foundations in making this happen - from performing AP

task.

What you’ll be doing:

• Perform the end-to-end process of payment processing.
• Monitoring and updating of trackers – PRF, Online Banking, PO Based.
• Perform journal entries.

• Bachelor of Science in Accountancy/ Accounting Major/Finance Accounting
• At least 1 year in experience
• Accounting skill/experience, good communication skills – oral and written, precise,
• consistent, problem-solving abilities, resourceful, reporting skill

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Multi-cultural and Agile work environment
• Diversified use of technology

-- THIS IS A FULLTIME PERMANENT WORK FROM HOME--

Overview:
We are seeking a dedicated and motivated Phone Support & Sales Representative to join our team full-time. In this role, you will handle both inbound and outbound calls, providing excellent customer service and promoting our products to enhance the customer experience. If you’re a reliable, enthusiastic team player with a passion for learning, we’d love to hear from you!

Responsibilities:

• Welcome and Upsell: Engage with new customers, introducing them to our brand and upselling additional products to meet their needs.
• Order Processing: Assist customers with placing orders over the phone, ensuring accuracy and a seamless experience.
• Billing Support: Address and resolve basic billing inquiries with professionalism and efficiency.

Qualifications:

• Exceptional customer service skills, ensuring every customer interaction is positive and productive.
• Strong communication skills, both verbal and written.
• Demonstrated reliability, trustworthiness, and ability to work independently.
• Sales Experience: Minimum of 2 years in sales with a proven track record of meeting or exceeding targets.
• Team-oriented attitude and willingness to collaborate with colleagues.
• Interest in or willingness to learn about golf to better connect with customers.

Compensation & Benefits:

• Base Salary: $600 per month.
• Monthly Incentives: Starting at $350, based on performance.
• 13th-Month Pay: Provided annually.
• Yearly performance-based appraisals.
• Permanent Work From Home (WFH) setup.
• Join a supportive and relaxed company culture that values and prioritizes its team members.

If you’re ready to bring your skills and enthusiasm to a team that values your growth and success, apply today!

Technical Requirements:

• Computer: Minimum of 4GB RAM.
• Internet: Stable connection of at least 50 MBPs, with a reliable backup plan.
• Operating System: Windows or Mac.
• Equipment: Noise-canceling headset and webcam for calls and video communication.
• Environment: Quiet, professional workspace free from distractions.

Compensation & Benefits:

• Base Salary: $600 per month.
• Monthly Incentives: Starting at $350, based on performance.
• 13th-Month Pay: Provided annually.
• Yearly performance-based appraisals.
• Permanent Work From Home (WFH) setup.
• Join a supportive and relaxed company culture that values and prioritizes its team members.

If you’re ready to bring your skills and enthusiasm to a team that values your growth and success, apply today!

TECHNICAL WEB PROJECT MANAGER

Job Title: Technical Web Project Manager

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

Data Engineer will work closely with the rest of the product team and business peers to effectively execute Data project initiatives. This person should be able to deliver in a fast-paced and deadline-driven environment. Along with development, candidate will be responsible for maintenance of the data applications and would be expected to automate the processes with no or minimal human intervention.