The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for, and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

Work Location: Mandaluyong, PH
Work Arrangement: Hybrid (1-2x in a month)
Work Schedule: Night shift (8-5am / 9-6am MNL)
Specific requirements: Healthcare background is a huge plus, mostly need IT/Tech and Engineer roles.

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

• Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel
• Handles guest comments and complaints, ensuring follow-up
• Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
• Guarantees that equipment is kept clean and well maintained

Summary: 

The role involves being a core part of the compliance operational team at onboarding. It entails performing KYC, CDD & EDD on new corporate and individual customers & assessing the risks presented against the Currencycloud risk appetite in each case. 

Roles & Responsibilities - more details: 

• Conduct a review of clients' applications at the point of onboarding  

• Assess and carry out appropriate customer due diligence (CDD) and know-your-customer (KYC) on new clients   

• Conduct sanction/PEP screening and investigate potential hits  

• Provide good client experience to stakeholders - being part of a smooth customer journey 

• Undertake assigned Compliance project work  

• Proactively escalate urgent cases to management for further review  

What skills are required: 

• Good business acumen - leveraging this to weigh up risks presented in each case 

• Highly analytical - using presented evidence / data to form an assessment on the risk 

• Excellent written communication - leveraging this to work with stakeholders and problem solve each case to deliver correct outcomes 

• Team player who enjoys learning new things, sharing knowledge and working with others to form correct outcomes on new applications 

• Being accountable and taking ownership of client applications from start to finish 

Reporting line: 

This role will report to the onboarding manager. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

We are seeking a detail-oriented and analytical Financial Accountant specializing in Payroll to join our team in Makati City, Philippines. In this role, you will be responsible for managing and processing payroll for our organization, ensuring accuracy, compliance, and timely execution of all payroll-related activities.

• Reviews correct cost code alignment and ensures complete posting of journals at month end.
• Identifies the lacking documents and communicates them promptly with the concerned office.
• Reviews payroll and final pay calculations and provides corrections as needed.
• Monitors the payment processing of payroll and mandatory government contributions and efficiently addresses any potential issues that may affect its timely release.
• Prepare reconciled remittance schedules for SSS/PHIC/Pag-ibig on a monthly basis.
• Prepare monthly tax schedule for settlement of employee tax dues.
• Prepare annual  Alphalist of Creditable withholding tax for submission to the Bureau of Internal Revenue.
• Administer issuance of form 2316 to all employees
• Prepare payroll reports required by BOI,PSA,etc
• Analyzes and verifies the integrity of the overall financial data before any closing period.
• Coordinates with other department team leaders to facilitate the timely completion of financial statements.
• Detects any discrepancy, materiality of transaction or irregularity in a process and takes necessary action within their area of authority.
• Reconcile payroll accounts and resolve discrepancies.
• Maintain accurate payroll records and documentation.
• Respond to employee inquiries regarding payroll matters.
• Collaborate with HR department to ensure data integrity and compliance.
• Stay up-to-date with changes in payroll regulations and tax laws.
• Implement and maintain payroll systems and procedures.
• Assist in payroll audits and provide necessary documentation.

Job Summary:

A leadership position responsible for driving operational excellence and team performance within the fund accounting department. This role manages a team of accounting professionals (Accountant 1-3, Senior Accountant, and Assistant Manager), oversees complex client relationships, and ensures delivery of high-quality accounting services. The position focuses on people management, strategic planning, and operational efficiency while maintaining overall accountability for team performance and client satisfaction.

Core Responsibilities:

• Lead and develop a team of fund accounting professionals
• Drive operational performance and quality standards
• Build and manage cluster and client relationships and service delivery
• Oversee resource allocation and capacity planning
• Direct implementation of strategic initiatives and process improvements
• Ensure regulatory compliance and risk management
• Establish and monitor team performance metrics
• Champion technology adoption and process optimization

Tasks:

• Conduct regular performance reviews and career development discussions
• Approve complex financial reports and client deliverables
• Manage escalated client issues and relationships
• Lead team meetings and performance improvement initiatives
• Monitor and report on key performance indicators
• Oversee workload distribution and resource allocation
• Review and approve staff scheduling and time management
• Lead client onboarding and transition projects
• Facilitate client review meetings and presentations
• Coordinate with other departments on service delivery
• Monitor compliance with policies and procedures
• Lead change management initiatives
• Review and approve team training plans
• Oversee system implementation and optimization
• Conduct regular service delivery reviews
• Perform other related duties as assigned for role and business needs

The Research and Development Supervisor ensures that:

1. R&D system and process procedures are in place.

2. Insights from customers for new products are captured.

3. Initial hazard analysis and risk assessment of new products are conducted before product development.

4. Experimental design and project timeline are created; milestones and targets are monitored and accomplished.

5. Product labels of all new products are compliant to applicable Regulatory and Statutory standards. 

6. Appropriate packaging materials are developed and approved for use in all new products.

7. Specifications and other requirements for new products of Institutional customers are established, reviewed, and communicated to QA, Procurement, and Production.

8. Requirements for registration of all new products are prepared accurately.

9. Product Costing and margins of new products are computed in coordination with Finance.

10. The performance of newly launched products are monitored; troubleshooting of quality and performance concerns are conducted; and appropriate action plans are recommended and implemented.

11. Competitive benchmarking reports are available in a timely manner with necessary conclusions and recommendations.

12. All reports submitted by the R&D Product Technologist are reviewed, verified, and approved for dissemination to appropriate stakeholders.

Other Tasks

1. Mentors and develops Junior R&D Personnel.

2. The R&D Supervisor takes a prominent role in the implementation and maintenance of systems such as 5S/GMP, Safety, HACCP, Halal, Food Safety and ISO.

3. The R&D Supervisor actively participates in all company programs on quality improvement, safety & security, sustainability, corporate social responsibility and risk management.

4. The R&D Supervisor may be assigned to other related tasks as directed by the R&D Manager.

Position: Onboarding Manager 

Location: Manila, Philippines

About LRN 

Do you want to use your expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. 

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviours that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. 

About the role: 

The Onboarding Manager (OM) is responsible for managing and overseeing the development and implementation of LRN’s solutions. It involves coordinating with various teams including Sales, Technical Support, content developers, IT professionals, and Product Owners to ensure that projects are completed on time, within budget, and meet the desired quality standards. The role will recommend best practice solutions to any request or related issues within the LRN LMS.  

Your responsibilities will include: 

•  Develop project plans, define milestones, objectives, scope, and timelines, and allocate resources to complete the projects successfully. 

• Prepare and communicate project updates to stakeholders and escalate issues to the project sponsor or other relevant parties internal and external as and when required. 

• Identify, evaluate, and manage potential project risks and develop contingency plans to minimize the impact of risks on the project. 

• Developing and maintaining standardized LRN LMS operational processes and procedures, guidelines, and documentation.  

• Monitor and evaluate project outcomes to ensure that project goals and objectives are met, and identify areas for improvement. 

• Liaise with Sales and Technology to help identify new opportunities, win new business and increase sales. 

• Provide support for LRN LMS administration, including catalogue management, security management, technical interface support, and use. 

• Ensuring proper governance model is followed, Report on product performance and Identify solutions to reduce technical support costs. 

• Reconfiguring existing learning/training to work within third party online learning platform. 

• Address all platform-related queries on time and train customers to use the platform effectively. 

• Establish best practices for LRN LMS site operation, administration & maintenance. 

• Provide technology and network operation team with customers’ feedback to help improve the user’s experience and identify new features and products. 

• Recognize and resolve the issues that may appear when it comes to course or campaign rollout during the onboarding phase of a client. 

• Minimum 3 years of experience working in LMS administration and/or learning program or project coordinator. 

• A bachelor's or master's degree in a relevant field such as instructional design, education technology, project management, or business administration. 

• Strong communication, leadership, and interpersonal skills are necessary to manage projects and coordinate with teams. The OM should be able to manage stakeholders and communicate effectively with project sponsors, instructional designers, developers, and subject matter experts. 

• The ability to analyse problems and develop effective solutions is important for successful project management. 

• A deep understanding of e-learning technologies, industry standards, and best practices is essential. Familiarity with Learning Management Systems (LMS), authoring tools, and e-learning content development is also important. 

• Excellent verbal and written communication skills in English with professional fluency. 

• Certification in project management such as PMP (Project Management Professional) or Agile Certified Practitioner (ACP) can be an added advantage.  

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

• Should be comfortable using technology and eager to learn new tools
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer support is required
• Experience in U.S Property Insurance

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Recruiter, you will play a critical role in connecting talented individuals with Level 1-3 job opportunities across multiple countries. You will be a key point of contact for candidates and collaborate closely with clients to understand their talent needs. Your responsibilities will involve coordinating the recruitment process, managing relationships, and continuously improving our recruitment strategies.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Engage with potential candidates, understanding their skills, aspirations, and fit within Boldr's culture.
• Conduct initial screening processes, including reviewing resumes, performing phone screenings, and assessing candidates' qualifications, cultural fit, and potential for growth within the company.
• Partner closely with client partners to comprehend their talent requirements and deliver to their specifications.
• Streamline the interview and onboarding processes efficiently across different time zones and regions.
• Lead talent branding initiatives, showcasing Boldr’s mission and vision to the audience.
• Develop and implement new recruitment channels and methodologies to access talent pools.
• Monitor, analyze, and report on recruitment metrics to continuously enhance our recruitment strategies.
• Work collaboratively with internal teams to ensure clear communication and a seamless talent experience.
• Stay updated on recruitment best practices, legal regulations, and industry trends.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• A passion for people-first ideologies and a genuine interest in connecting talent with opportunities.
• Exceptional intercultural communication skills and empathy.
• Proactive, multitasking abilities in a fast-paced environment.
• Innovative thinking and the ability to engage potential candidates creatively.
• Strong client-facing skills with a focus on understanding and meeting client expectations.

YOU HAVE…

• 1-2 years of experience recruiting positions
• Managing end-to-end recruitment processes across multiple countries.
• Utilizing various recruitment platforms and tools, including LinkedIn, Job Boards, and Applicant Tracking Systems.
• Building and maintaining client relationships while understanding unique requirements and expectations.
• Analyzing and interpreting recruitment metrics to drive process improvements.
• Leading and mentoring junior recruiters to foster team growth and development.

• Training & Development
• Mental Health Support
• HDMF, Philhealth, SSS

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Recruiter, you will play a critical role in connecting talented individuals with Level 1-3 job opportunities across multiple countries. You will be a key point of contact for candidates and collaborate closely with clients to understand their talent needs. Your responsibilities will involve coordinating the recruitment process, managing relationships, and continuously improving our recruitment strategies.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Engage with potential candidates, understanding their skills, aspirations, and fit within Boldr's culture.
• Conduct initial screening processes, including reviewing resumes, performing phone screenings, and assessing candidates' qualifications, cultural fit, and potential for growth within the company.
• Partner closely with client partners to comprehend their talent requirements and deliver to their specifications.
• Streamline the interview and onboarding processes efficiently across different time zones and regions.
• Lead talent branding initiatives, showcasing Boldr’s mission and vision to the audience.
• Develop and implement new recruitment channels and methodologies to access talent pools.
• Monitor, analyze, and report on recruitment metrics to continuously enhance our recruitment strategies.
• Work collaboratively with internal teams to ensure clear communication and a seamless talent experience.
• Stay updated on recruitment best practices, legal regulations, and industry trends.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• A passion for people-first ideologies and a genuine interest in connecting talent with opportunities.
• Exceptional intercultural communication skills and empathy.
• Proactive, multitasking abilities in a fast-paced environment.
• Innovative thinking and the ability to engage potential candidates creatively.
• Strong client-facing skills with a focus on understanding and meeting client expectations.

YOU HAVE…

• 1-2 years of experience recruiting positions
• Managing end-to-end recruitment processes across multiple countries.
• Utilizing various recruitment platforms and tools, including LinkedIn, Job Boards, and Applicant Tracking Systems.
• Building and maintaining client relationships while understanding unique requirements and expectations.
• Analyzing and interpreting recruitment metrics to drive process improvements.
• Leading and mentoring junior recruiters to foster team growth and development.

• Training & Development
• Mental Health Support
• HDMF, Philhealth, SSS

The Linux Foundation is adding a Sales Pre-Qualifier/ SDR based in the Philippines to our sales team. Applicants outside of the Philippines will not be considered for this role. This valuable team member will support our sales department and be the first point of contact in welcoming potential new clients to our membership, training and certification, and events sponsorship solutions, evaluating their total partner potential based on company and title, demographic data and providing a warm hand off to the appropriate salesperson. 

• Inbound and outbound calls to warm and cold leads to generate and qualify leads
• Evaluate all MQLs that hit the Engagement Hub service desk, either from direct inquiries or automated MQL,  fill out missing information, update related lead fields, evaluate for total partner potential, and provide a warm hand off to the appropriate sales representative within 1 hour of MQL designation    
• Maintain Hubspot and Salesforce records of contact and clients and lead disposition fields
• Co-create and maintain Hubspot templates for warm hand offs 
• Qualify incoming sales calls
• Handle incoming misdirect inquiries and re-reroute to the appropriate support queue
• Redirect inbound calls after pre-qualifying questions are answered
• Alert when existing members’ key contacts (voting, technical, marketing) bounce and engage in efforts to find the right replacement contact 
• Process incoming PO’s from training clients into our CRM and generate sales orders back to accounting dept
• Process incoming leads from Hubspot forms via the training website, both initial inquiry and entry of subsequent low dollar orders into CRM
• Process incoming memberships into our CRM to general sales orders to accounting department
• Assist the team with administrative tasks
• Prepare sales reports to present to the team
• Assist sales management with auditing sales reps’ lead pipelines and ensure lead status is accurate, with proper lead attribution (first, multi, last), and ensure all leads are responded to by reps. 
• Partner with CRO and sales leaders in the development of the evaluation process and hand-off templates.
• Assist with internal corporate partners (project Executive Directors, Training & Cert, and Events leaders)
• Assist and support the sales team's efforts to meet and exceed revenue goals
• Provide excellent customer service and follow up on requests on behalf of the LF sales solution representatives
• Answer live chat messages

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement on a regular basis, and share with respective teams for improvement.

A Little about You

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with key internal stakeholders and clients matters to you, and that motivates you to take initiatives and continue seeking streamlined approach. Embracing utilization of digital and cloud services. You’re always looking for what’s next. 

Reporting to Senior Sales Manager, responsibilities and essential job functions include but are not limited to the following:

• Achieve targeted sales goals through effective client outreach and relationship building.
• Develop and maintain a pipeline of business leads, conducting regular site inspections and client meetings.
• Manage key accounts, including contracting, profile updates, and contract renewals.
• Monitor market trends, competitor strategies, and industry developments to maintain a competitive edge.
• Maximize revenue by up-selling and cross-selling hotel facilities and services.
• Negotiate contracts to secure optimal rates and terms for the hotel.
• Collaborate with internal departments to ensure seamless service delivery and address client needs.
• Represent the hotel at industry events and community functions to enhance visibility and network.
• Develop and execute targeted marketing campaigns in conjunction with the Public Relations department.
• Lead and mentor the Sales team, fostering a high-performance culture.

• Acquire and retain Carousell clients 
• Establish relationships with prospective clients, bringing their business over to Carousell to advertise with us with the goal of mutual growth
• Understand client requirements and recommend optimum products or services to meet requirements
• Improve the relationship with existing clients, encouraging them to increase the business and investment they have with Carousell
• Plan your days and weeks ahead to make sure you maximize your time and spend more on actual conversations with clients
• Keep track of key performance indicators, and making sure that performance is within or beyond the standards set for the team
• Maintain an updated database in Salesforce including all activities, partners and opportunities with their current status

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
• Assigned invoices may range from moderately complex to complex transactions.
• Update client billing information and instructions and billing rates.
• Gather and review backup documentations for billing purposes.
• Perform revenue recalculation steps in Oracle.
• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Participate in governance meetings with Operations Team and/or clients.
• Perform varied simple periodic and ad hoc tasks as assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• May support Team Lead in data gathering and report generation.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform transition-related activities such as process training & desktop procedures creation.
• Support selected simple process improvement initiatives to streamline processes.

Team Summary
Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What the Senior Implementation Analyst does at Visa:
This position serves as Visa Project Manager for endpoint implementation services provided to Clients (Banks).  This is an individual contributor responsible for solving complex problems and taking a broad perspective to identify innovation solutions.  This role serves to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features and functionality.
In this role, you are expected to:

• Provide project management support to Visa clients and processors to ensure client expectations are exceeded
• Coordinate directly with client to analyze card program setup requirements to implement Visa endpoints, products and services to support the business and formulate implementation solutions
• Report client project accomplishments and deliverables to management on weekly or monthly basis
• Confidently manage client projects in parallel to product developments and a changing landscape
• Manage non-routine, complex processing requests, as well as short term tactical and strategic customer initiatives
• Proactively identify opportunities for process improvement to improve team efficiencies and project delivery to clients
• Build and enhance positive working relationships with key Visa client institutions, processors and internal stakeholders
• Build a cohesive global workgroup and involve those global workgroups in communications and decision-making.
• Prepare and maintain detailed project plans, status reports, and issues logs
• Represent client system and operational requirements to internal Visa organizations. Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently and having a professional demeanor
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives
• Coordinate internal Visa resources to ensure delivery on commitments

This position requires off scheduled work including late evenings / weekends in support of client and company configuration changes and associated post-production validation

Why this is important to Visa:
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues.  The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
 

Projects that you will be a part of:
This role manages the efforts of Visa technical and business resources, leads project discussions with Visa Clients (banks) to achieve a timely and error free implementation of new Visa endpoints, products and services and/or add-on of Visa programs. This role is responsible for solving complex problems and taking a broad perspective to identify innovative solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Manila.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

We are looking for expert freelance translators with proven and solid experience in subtitling for the TV and Movie industry from English into Filipino.

If you would like to pursue freelance translation opportunities with us, please send us your CV in English, providing detailed information regarding your subtitling experience.

Please make sure your CV shows us that you meet the following basic requirements:

• Ability to quickly adapt to workflow/process changes and updates.
• Great attention to detail, organization, problem-solving, analytical and multitasking skills.
• First language (mother tongue) fluency of target language.
• Upper-intermediate fluency in English.
• University degree or equivalent professional experience in the translation field.
• Experience in at least one of the following areas of the entertainment industry: localization QC, audiovisual translation and subtitling.
• Deep understanding of nuances of subtitle and dub translations.
• Working knowledge of countries' differences and best practices for subtitles and dub audio creation.
• Understanding of closed captioning and subtitling, and their common failures and technical challenges.
• Confidence and experience with subtitle editing software and web/cloud technology.

We apologize in advance for not being able to reply to the candidates who do not meet the listed requirements.

Are you ready to deliver outstanding customer experiences?

• Do you have an eye for detail?
• Are you passionate about travel?
• Do you thrive in a fast-paced, dynamic environment?

If you answered yes, keep reading!

Rewards designed around you:

At Ten, our people are the heart of our business. We foster a culture of recognition and reward, encouraging our team members to align their aspirations and interests with their career journey here. We're committed to supporting your development every step of the way.

We offer a competitive salary based on experience, along with a performance-based bonus. Our employees also enjoy a wide range of benefits, no matter where they’re based.

• Extra Annual Leave: Earn 3 extra days of leave in your third year and an additional month every 5 years.
• Ten Loyalty Reward Program: Celebrate milestone service anniversaries with a financial bonus—your "extra spending money" to fund sabbaticals or other adventures. This program is designed to recognize loyalty and encourage meaningful experiences outside of work.

One of our most popular perks? Working holidays! You’ll have the opportunity to work from any of our 20+ global offices without using your annual leave.

Who are we?

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.  

We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.

• Coordinate closely with Engineering and Product Management on all product issues & releases

• Develop positive customer and cultural relations.

• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.

• Support other strategic initiatives as needed.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities 

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients. 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience. 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

The Consultant Engagement Representative is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and proactively manage communication-related to essential job functions. Additionally, you will ensure our consultants receive superior support for all job-related questions, concerns, or issues.

The Consultant Engagement Representative will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use a script for Onboarding, Check-in, and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with the Talent Experience Team to drive service in supporting accounts.
• Weekly call with the Talent Experience Team in the US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practices” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

The role will be supporting the day-to-day payroll services for the assigned region (ANZ) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities. 

Roles and Responsibilities:

•    Accurately and timely perform assigned activities in support to the payroll services.
•    Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, leave management and reporting are accurate and delivered within appropriate timeframes and comply with relevant legislation.
•    Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
•    Maintenance of payroll files and records, including regular filing of correspondence and forms, liaison with staff in relation to any payroll matters or queries relating to employee entitlements, liaison with management and the HR office in relation to appointment and termination of employees, leave entitlements and other payroll matters.
•    Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations. 
•    Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
•    Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
•    Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
•    Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues. 
•    Participate on assigned audit-related activities.
•    Support selected simple process improvement initiatives to streamline processes.
•    Assistance with the induction of new staff including detailed briefing on payroll forms and processes. 
•    Keeping knowledge of legislation that affects the payroll up to date by research and subscriptions as well as attendance at various workshops and training seminars 
•    Providing accurate and timely payroll information and reports to stakeholders as needed 
•    Monitor and respond to Employee Centre support requests as it pertains to Payroll Services