The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: Manila, PH
Work Arrangement: Hybrid
Work Schedule: Night shift 
Specific requirements: Good comm skills
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The Delivery Leader – Candidate Attraction will develop and lead client relationships delivering brand and talent marketing solutions that enable direct clients and our client teams to drive candidate generation performance, and maximize the value of the client’s employer brand. The key result areas for this position are delighting internal and external customers leading delivery of solutions to exceptional standards.

• Work Location: Manila, PH
• Work Arrangement: Hybrid
• Work Schedule: Night shift 
• Specific requirements: IT experience is a huge plus
   

Duties and Responsibilities:

Solutions: Knowledge

• Apply strong knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Create and lead on the delivery of customized brand solutions and strategies based on the clients' needs.
• Create, design, and launch new services and solutions - a suite of assets for existing client offerings.

Customer: Growth and Optimization

• Serve as a partner to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• Create high visibility and reputation with Cielo peer group (CSD-level), leading to ongoing Client Development opportunities.
• Share new products/services/case studies with account teams at QBRs or running a 'stimulus session'.
• Support Cielo's reputation growth; contributing content and participating in the market network.

Operations: Performance

• Support delivery capability in ensuring a sustainable operating model for brand and digital solutions in collaboration with regional business leaders and executive operating boards.
• Own service delivery standards, management and governance within their portfolio.
• Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Provide insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership and development of designated staff; train them in areas of subject matter expertise, ensure they understand core skills and build skills of future brand practice leaders.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Your responsibility and punctuality will be crucial in ensuring that our front-line services run without disruptions. 

You will be expected to: 

• Ensure inspection booking are following customers requirements; 

• Communicate with customers, suppliers and back office teams to ensure inspection booking containing all necessary information and all elements are clarified before proceeding with the inspection; 

• Quote the inspection order based on the estimated workload and following quotation rules; and  

• Be the link between the inspectors on-site in the factories and our customers all over the world. 

ABOUT THIS JOB  

The Receptionist position is the first point of contact for all that enter the facilities.  This position is responsible to provide top notch customer service, engaging positively with everyone that enters and provides responses, escalating as needed.  This position will coordinate as needed with the on site Facilities team, janitorial, security, etc.  

RESPONSIBILITIES 

• Create pleasant entry experience for employees, customers and visitors  
• Receive requests and triage with the appropriate teams (IT, Real estate, etc) 
• Support onsite meeting requests, providing support for room reservations and engaging AV team as needed for equipment support 
• Manage catering requests  
• Coordinate security badges for associates & guests 
• Monitor coffee room & office supplies, coordinating orders as needed  
• Perform other administrative support duties as required by the department, office and all visitors  
• Manage and coordinate postal services   
• Handle all incoming phone calls in a polite manner with standard greetings and transfer to the concerned parties, and take messages if the receiver is not available to take the calls  
• Screen incoming phone calls when necessary e.g. hard sell or any other no business related disturbing phone calls 

ABOUT THIS JOB  

This position ensures that all physical aspects of the facility function properly to support the Business. This position will manage day-to-day activities reporting to the Cluster Manager. This includes ensuring continuous operations for reception, security, maintenance, mail room, and janitorial services, to meet the needs of their customers.   

RESPONSIBILITIES 

• Engage local business stakeholders to understand business requirements  
• Engage and manage local brokers to negotiate real estate transactions  
• Manage financials: understand variances, coordinate with controllers to improve accuracy and identify opportunities for cost reductions  
• Track the capital & operational budgets 
• Drive cost savings initiatives, identify services to adjust or bid  
• Ensure all facilities services suppliers and/or in-house resources are managed 
• Ensure external vendors have contracts and service level agreements  
• Continually improve service levels  
• Liaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitored 
• Ensure compliance with local regulations 
• Liaise with ESG team, execute against strategy and ensure sustainability related data delivery per country  
• Cooperate with Project Manager(s) to execute renovation and relocation plans  
• Work closely with Corporate Security to implement the safety standards on the site  
• Collaborate with Global Crisis Response team, to work through situations, such as earthquakes, hurricanes, theft, etc.  
• Manage and develop FM on site team members 
• Business continuity and site coverage plans established for agreed locations, in alignment with key functional leads for IT and the business, and tested on an agreed basis with the collective team 

The Funds Application Analyst is responsible for developing, documenting and supporting standard and custom reports within the company’s systems for both internal and external clients. The role includes administration of systems, access, processes and controls.  Relationship building with client services using the applications will be essential, as will understanding pain points and devising solutions, ultimately leading to a deep technical knowledge of the platforms used and input into development roadmap and driving best practices.

Responsibilities

• Collect, analyse and document requirements and business processes related to reports
• Ascertain requirements and work towards end goals for reporting and projects in an efficient and accurate way.
• Review and document functional design of reports
• Ensure / follow control and process around business requests
• Actively participate in team efforts on report design and review, across global locations
• Ensure that gaps / enhancements are identified, reported and documented
• Collaborate within the Funds Product Team to achieve a high-quality service across the application suite, based on client’s needs
• Seek improvements and efficiencies for business requirements
• Quickly learn and understand client and internal needs

Wrist Shared Service Center is looking for a Product Onboarding Team Leader who will lead and support the Product and Vendor Onboarding Team. You will be ensuring the proper digital onboarding of suppliers and products to the master data system. You will maintain and develop SOPs and identify gaps and create solutions from the current process.

What you'll be doing:

• Ensure proper digital onboarding of suppliers/products with high quality data input
• Daily people management of the Onboarding Team in WSC Manila, prioritize tasks, coaching, support with actions and decisions
• Knowledge sharing across teams
• Planning, monitoring & execution of onboarding and other Adhoc service tasks
• Ensure tools and reporting tools are updated and reflecting reality
• Act as the Senior between Onboarding Team & the Procurement and Sales organization
• Drive the setting, building & enforce governance rules for Product Data
• Drive the maturing of our key vendors base to become more data oriented
• Maintain and develop SOPs within respective area to mature our "Time to Market"
• Identify bottlenecks in the process and create solutions to improve speed and quality in order to meet deadlines

What we're looking for:

• Deep knowledge of STEP and onboarding process
• Basic understanding of data modeling and data quality control
• Understanding of SEO or product online visibility
• General understanding of needs of customers to review and choose a product
• Experience as a team leader, supporting and training team members
• Product knowledge within provisions and consumables
• Experience in managing Master Data
• Excellent communication and project management skills
• Has business system experience (ERP, Power BI, PIM)

Location: Times Plaza Building, UN Avenue, corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid

As a member of the Business Operations branch of Corporate IT, the IT Mobile Asset Management Associate is part of the team responsible for the lifecycle of user assets needed by our 22,000 global end users. In addition, this person is in position to execute effective and efficient procurement and asset services, ensuing values and competencies in maintaining transparency, integrity, and compliance. The Asset Management Associate derives meaningful operational metrics which align to OLA and SLAs across the function, and manages continuous improvements with regards to accurate and appropriate inventory across the enterprise.

Reporting to Visa's Director of IT Asset Management, this role’s primary focus is with inventory data maintenance.  As a business office function, this role has significant impact on the day to day success of the overall transformational journey of Corporate IT. The Asset Management Associate works with internal customers and peers to ensure data accuracy and lifecycle management of assets.  As needed, they support the delivery of financial and logistical acquisition of End User assets. She/He works with peers to derive total cost of ownership (TCO) improvements through operational efficiencies as well as vendor management activities.
Areas of experience include data analysis around asset lifecycle, inventory management and reporting, process development, optimization and global logistics and on-time delivery of services/assets.

Essential Functions

Operational

Interact with end users via telephone, e-mail, and M.S. Teams to provide procurement support.

Assisting team members as needed to ensure the entire asset service is robust and operationally efficient

Managing the upgrade eligibility for mobile assets.

Managing the refresh of assets for their assigned region

Monitor approval queue for wireless device requests.  Check for correct procurement procedure.

Ensuring timely delivery of goods, works and services using the team’s procurement procedures.

Implementing the process of procurement and asset activities, inventory control, logistics and distribution, ensuring effectively functioning processes to avoid costly delays and lost opportunities

Review inventory monthly reports from dashboard for offboarded employees, terminate service if necessary, and update record.

Reconciling inventory across a variety of systems and statuses (in stock, in use, legal review, etc.) as well as wiping/disposal activities.

Perform monthly inventory validation audits for Visa sites. This includes validation of status and the reconciliation of certificates of destruction when an asset is decommissioned.

Regularly updating status of mobile asset inventory.

Ensuring strict adherence to our process lifecycle, updating systems and documents regularly

Controls and Reporting

Guaranteed accurate inventory reporting.

Ensure audit and control regulations are met, including asset reconciliation and disposal certifications.

Ensure full compliance of procurement activities, financial rules and regulations, relevant organizational directives and administrative Instructions.

Preparing accurate ad-hoc, monthly and quarterly inventory level reports as required

Prepare monthly reports from dashboard for mobile asset reconciliation.

Ensure all activities are compliant with standard reporting requirements and audits.

Interrelationships

Ensure effective lines of communication between stakeholders, primarily those whom are within the Corp IT  department, but also between Finance, Procurement and other cost center owners

Manage relationships with vendors, suppliers and contractors to facilitate smooth flow of services

Work with wireless device vendors to track procurement requests and resolve any issues such as out of stock, delays, and cancellations.

Strategic

Maintain and ensure adherence to Standard Operating Procedures, control of workflows, continuous business processes monitoring and delivery of improvements as it pertains to inventory accuracy.

Recommend continuous improvements to team, sourcing, technicians to drive measurable improved performance

Work with local sourcing to deliver best plan, feature, and pricing for mobile service.

Participate in various Asset Management projects as needed

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

About Pearl:

Pearl helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.

Both of our founders are seasoned operators who have founded and sold multiple companies. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants to grow in a fast-scaling company.

Our core values:

• Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.
• Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.
• Wins. We’re tenacious in our ability to get something done and be a force of nature.
• Proactive and with a growth mindset. We’re interested in the continuous improvement of ourselves and our team’s processes.
• Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
  
  

About the role:

Job Title: Sourcing Specialist for Events & Caravans

Working Schedule: Full Time | 40 hours per week | Flexible

Type of Contract: Independent Contractor

Salary: up to PHP 35,000

Duties and Responsibilities:

• Pre-Event Planning and Research:
• Collaborate with recruiters and client success to understand hiring needs and ideal candidate profiles.
• Research companies, speakers, and attendees to identify potential candidates.
• Develop outreach strategies using social media and online communities.
• Prepare presentations and materials showcasing the company's culture and opportunities.
• Event Execution and Candidate Engagement:
• Network with attendees at events, career fairs, and conferences.
• Deliver engaging presentations about the company and career opportunities.
• Conduct one-on-one conversations to assess candidate qualifications and interest.
• Use questioning techniques to uncover hidden talent.
• Promote the company culture and career paths to generate excitement and applications.
• Post-Event Follow-Up and Reporting:
• Follow up with qualified candidates to maintain interest and advance them through the interview process.
• Track and report on sourcing activities and results.
• Analyze sourcing metrics and suggest improvements for future events.
• Provide feedback on event effectiveness to the Recruitment team.
• Ongoing Relationship Building:
• Build and maintain relationships with key contacts at universities, industry organizations, and event organizers.
• Stay updated on industry trends and emerging talent pools by attending webinars and conferences.

• Minimum of 2 years of experience in recruitment or a similar role.
• Proven experience with sourcing talent at industry events, career fairs, and conferences.

• Proficiency in Google Workspace, Notion and Applicant Tracking Systems (ATS) like Workable

• Strong understanding of social media recruiting strategies.
• Excellent communication and interpersonal skills with the ability to build rapport with diverse audiences.
• Enthusiastic and professional demeanor with a passion for building relationships.
• Ability to work independently, manage time effectively, and meet deadlines.
• Excellent organizational skills with a keen eye for detail.

• Unlimited Paid Time Off (after 3 months probation)

About Pearl:

Pearl helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.

Both of our founders are seasoned operators who have founded and sold multiple companies. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants to grow in a fast-scaling company.

Our core values:

• Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.
• Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.
• Wins. We’re tenacious in our ability to get something done and be a force of nature.
• Proactive and with a growth mindset. We’re interested in the continuous improvement of ourselves and our team’s processes.
• Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
  
  

About the role:

Job Title: Sourcing Specialist for Online Campaigns

Working Schedule: Full Time | 40 hours per week | Flexible

Type of Contract: Independent Contractor

Salary: up to PHP 35,000

Duties and Responsibilities:

• Sourcing and Candidate Research:
• Utilize online recruiting tools and databases (e.g., LinkedIn Recruiter, Boolean search) to identify high-potential candidates.
• Conduct in-depth research on target candidates, including reviewing online profiles, social media presence, and professional achievements.
• Develop and implement creative sourcing strategies to attract passive and active job seekers.
• Stay up-to-date on industry trends and emerging talent pools by attending relevant webinars and conferences (virtually).
• Candidate Engagement and Outreach:
• Draft compelling and targeted outreach messages to initiate conversations with potential candidates.
• Build rapport with qualified candidates via phone, email, or video conferencing, highlighting the company culture and career opportunities.
• Manage the initial screening process to assess candidate qualifications and interest in the company.
• Building a Strong Talent Pipeline:
• Develop and maintain a robust database of qualified candidates aligned with the company's hiring needs.
• Collaborate with hiring managers to understand specific skill sets and experience required for open positions.
• Proactively source and pre-qualify candidates to expedite the interview process.
• Data Analysis and Reporting:
• Track and report on sourcing activities and results, including a number of contacts made and qualified candidates identified.
• Analyze sourcing metrics and identify areas for improvement in sourcing strategies.
• Stay updated on recruiting trends and technologies to optimize sourcing effectiveness.

• Minimum of 2 years of experience in recruitment or a similar role, with a strong understanding of online recruiting tools and techniques.
• Proficiency in Google Workspace, Notion and Applicant Tracking Systems (ATS) like Workable
• Solid experience in creating online marketing campaigns using Meta and other social media platforms.
• Proven ability to identify and attract top talent in a virtual environment.
• Excellent communication and interpersonal skills with the ability to build rapport remotely.
• Strong written and verbal communication skills for crafting compelling outreach messages.
• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
• Strong organizational skills with a keen eye for detail.

• Unlimited Paid Time Off (after 3 months probation)
• Permanent WFH

About Pluto

Pluto is the Enterprise Spend Management platform for MENA serving the $30 Trillion+ B2B Payments market. Pluto has been awarded the "Corporate solutions of the year" by the Middle Eastern Fintech Association.

Pluto is backed by some of Silicon Valley’s top-tier venture capital firms. We’ve raised $7M Seed from top investors and operators, including founders from Ramp, Airbase, Plaid, Italic & Senior Leadership at Shopify, Cash App, Checkout.com, Alloy and some of the worlds most successful FinTech VCs like GFC, Graph Ventures, Soma Capital, Adapt Ventures, amongst others who’ve trusted us

• Remote Friendly Workplace
• Frequent team off sites!
• Bonuses on exceptional performance

Area of Responsibility:

• Conduct thorough investigations into requests for new suppliers. Verify the legitimacy, compliance, and necessity of adding new suppliers.
• Manage and update critical contact information for both new and existing suppliers. Support retriggering Inherent Risk Questionnaire (IRQ) processes as needed.
• Monitor the status of IRQs to ensure timely processing and completion. Identify and address any delays or issues in the IRQ process.
• Manage the timeout process for IRQs, ensuring that any IRQs that exceed predefined time limits are appropriately addressed.
• Review IRQs paused during onboarding to determine the cause and necessary steps to resume or cancel the onboarding.
• Provide support for the recertification process of suppliers, ensuring compliance with organizational standards and requirements.
• Manage the Employee Center and mailbox to ensure efficient communication and information flow.
• Minimize the need to interface with internal stakeholders by using your initiative.
• Works under direct supervision
• Conscious of continuous improvements by monitoring and working within agreed KPIs/SLAs
• Support and direct users to the correct procedures for managing Third Party Risk.

Specific Tasks:

• Review and analyze new supplier request forms.
• Conduct background checks and compliance verifications.
• Communicate with requesting departments to clarify needs and requirements.
• Document findings and make recommendations for approval or rejection.
• Update supplier key contact information in the database.
• Verify the accuracy of contact details through direct communication.
• Coordinate with suppliers to ensure updated information is reflected in all relevant systems.
• Support retriggering of IRQs when key contact information changes.
• Regularly check the status of all active IRQs.
• Generate reports on IRQ progress and highlight any overdue tasks.
• Communicate with relevant stakeholders to address and resolve delays.
• Maintain records of IRQ monitoring activities.
• Identify IRQs that have timed out.
• Investigate reasons for timeouts and document findings.
• Coordinate with stakeholders to determine necessary actions for each timed-out IRQ.
• Implement corrective measures to prevent future timeouts.
• Examine reasons for paused onboarding cases.
• Communicate with suppliers and internal teams to gather additional information.
• Make recommendations on whether to continue or cancel onboarding.
• Document decisions and communicate outcomes to relevant parties.
• Assist in the preparation and distribution of recertification documents.
• Track the recertification status of suppliers.
• Communicate with suppliers to obtain necessary documentation and information.
• Update recertification records in the supplier database.
• Monitor and respond to queries in the Employee Center mailbox.
• Distribute relevant information to employees as needed.
• Maintain organization and documentation of email correspondence.
• Provide support for any issues related to the Employee Center and mailbox management.
• Accurate, timely reviewing and recording all third-party data within agreed SLAs.
• Support TPRM (Third Party Risk Management) teams.
• Escalate any areas of concern to the direct supervisor

We are seeking a creative and detail-oriented Content Writer to join our dynamic Customer Experience team. The ideal candidate will be responsible for creating compelling and innovative content, knowledge base and canned responses that resonates with our target audience to drive engagement and continuous improvement. 

Responsibilities and Duties:

• Develop and write content for Freshdesk solutions, canned response, customer tutorials and guide.

• Ensure contents are up to date. Review/re-write outdated contents.

• Collaborate with the marketing and CX teams to plan and develop site content, style, and layout.

• Adapt content to fit different platform requirements and audience preferences.

• Edit and proofread content for clarity, grammar, and accuracy.

• Conduct thorough research on industry-related topics to generate ideas for new content.

• Analyze content metrics and make adjustments as needed.

• Ensure brand consistency in terms of style, quality, and tone of voice.

• Stay up-to-date with the latest industry trends and customer challenges to build a more effective solutions/knowledge base.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Reejig is revolutionizing our go-to-market strategy with cutting-edge AI technology, and we're looking for a dynamic AI Sales Development Representative (SDR) to join our team. This role is designed to work alongside Reejig’s business development AI intelligence to ensure we are sending the right messages to the right customers at the right time. As part of our innovative approach, AI performs the majority of our account intelligence to inform when to book a demo. The AI SDR will partner with AI to maintain a human-in-the-loop strategy, ensuring effective customer messaging.

Key Responsibilities:

• Collaborate with AI Intelligence: Work closely with Reejig’s AI systems to identify the optimal times to reach out to customers and schedule demos.
• Customer Messaging: Ensure that the right messages are sent to the right customers at the right times, leveraging AI insights and your expertise.
• Drive Strategy: Partner with AI to implement our GTM strategy effectively, combining AI-driven insights with your sales skills to drive customer engagement.
• Learn and Adapt: Embrace our new way of working with AI. We will provide training on how AI can enhance your role as an SDR and unlock new opportunities for success.
• Task Management: Efficiently manage tasks and follow up with customers to ensure a seamless sales process.

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will do:

• Runs mainframe batch cycles for different clients and environments.

• Maintains mainframe batch schedules.

• Supports release, upgrade, change, and patching activities.

• Effectively communicates activities and findings in oral and written forms.

• Controls and manages own daily activities.

• Provides internal quality assurance.

• Supports developers to identify risks and develops mitigation strategies.

• Organizes and maintains the test script library.

• Develops automation scripts for operations.

• Other related duties assigned as needed.

What you will need:

• Knowledge of methods, tools and technology related to Cobol, Zena, and mainframe batch.

• Must be willing to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, located at Makati City, near Magallanes MRT Station, EDS

• Must be amenable to work on either morning or night shift; possibility of working on a permanent night shift

• Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner.

• Knowledge of basic principles, processes, phases and SDLC methodologies

• Knowledge of VSAM, JCL, Zeke, Zena, Rexx, ISPF, Cobol, SAR.

• Knowledge of Outlook VBA, Excel VBA, Power Automate (nice to have).

• College Undergraduates with relevant work experiences are welcome to apply

• Skill in understanding and focusing on the client needs.

• Skill in analysis, solid decision-making and problem solving.

• Ability to work in an agile and SRE environment.

• Ability to deliver results under pressure.

• Ability to do multi-tasking.

• Ability to demonstrate interpersonal and teambuilding skills working with technical and non-technical individuals.

• Ability to communicate effectively verbally and in writing.

• Ability to establish and maintain effective working relationships with employees, clients, vendors and public.

What we offer:

• A competitive salary and benefits (such as HMO Coverage on Day-1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

This position reports to the VP, GSO Business Service Delivery. The QA manager is responsible for overseeing all QA activities, including both the strategic and operational aspects.

• Leadership: Lead the Quality Assurance team and provide strategic direction to the development teams, driving quality through automation.
  • Oversee their execution and provide the necessary training, resources, and guidance to perform rigorous testing procedures effectively. (e.g., designing and implementing regression, functional, and integration test scripts).
• Quality Assurance Strategy: Develop and implement QA strategies.
  • Evaluate manual testing processes to identify defects, analyze test results, and evaluate improvements leading to automating those processes.
• Test Planning and Execution: Create and review test plans, ensuring adherence throughout the project.
  • Craft detailed QA plans, establishing testing protocols, and setting performance benchmarks that guarantee the reliability and consistency of outputs.
• Automation Expertise: Responsible for envisioning automation tools including defining capabilities and features, working with the engineering teams in the prioritization, delivery, and deployment of these tools.
  • Leading initiatives aimed at advancing automation, performance testing, and other advanced QA practices.
• Quality Analysis and Process Improvement: Collaborate with teams to execute test plans, including automated and manual tests.
• Test Case Validation: Ensure validation and optimization of test cases for improved software quality.
• Quality Metrics and Reporting: Establish and report on key quality metrics and KPIs.

Continuous Improvement: Drive initiatives to enhance QA processes and efficiency. Conduct regular audits and reviews to identify areas for improvement within current processes, thereby facilitating continual enhancement of quality standards.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for highly energetic individuals to join us full time, looking to build on their business acumen and interest in sales to join our scale up as a Jr. Sales Researcher in our Philippine office to join remotely.  You will gain experience interacting with high level executives and key decision makers in a variety of industries and across a broad geographical area by researching and evaluating potential sales opportunities. Easygenerator is an eLearning authoring software solution (SaaS) and offers an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and enjoy some fun along the way! Furthermore, your tasks will be:

• Finding opportunities to generate new business and fuel our growth
• Identifying key decision-makers to determine fit, need, project budgets and timelines
• Conduct comprehensive research for diverse sales ventures and collaborate closely with the sales team to effectively implement innovative strategies.
• Efficiently manage and maintain up-to-date records of both new and existing customers for Easygenerator

The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the responsibility of developing and maintaining Demand/Roadmap Management, Transition Management, Service Level Management and Document Management.

The position will report to the Manila Centre Manager & Head of Global Service Management and will be working closely with the other functions within the COO Office – PMO/CI, Process/Technology Management, Reporting & Analytics Team.

The person is expected to provide strong leadership in a matrix environment to promote best practices in managing interrelated projects and programs to ensure successful delivery. You will need a strong focus on results and an eye for detail, combined with an emphasis on managing stakeholders across the organization to build credible and trusted relationships.

Responsibilities & Duties

• Lead transition activities at GBS and develop required plans and processes in order to meet timelines and service objectives.
• Resource, develop and manage service level management; this includes service catalogues, change control process, DTP documentation, SLAs and performance reporting, and governance.
• Develop business cases, proposals and marketing packs to help secure new work coming into the Centre.
• Oversee the portfolio of transition/projects, providing expert knowledge and support, and monitoring progress and reporting on the portfolio status ensuring compliance of transition/projects portfolio with the AECOM transition approach, governance, cost and service level parameters.
• Act as primary owner of the GBS Document Management System, ensure the completeness, quality and sustainability of the platform and compliance to risk & control measures of the organization
• Act as owner of project frameworks, templates and procedures; be responsible for ensuring they are fit for purpose and continue to be best practice.
• Design, challenge and agree management dashboards to provide a strategic and tactical overview of the Transitions/Project portfolio to improve delivery and planning.
• Work with Transition Teams globally to ensure project updates are provided accurately and timely, and submitted to the Global Program team aligned with the agreed schedule
• Leveraging global templates, create tools and deliverables as required for project execution and management, develop and deliver progress reports, proposals, requirements documentation and presentation
• Drive continual improvements into the Service Management program and ensure industry best practices, standards and defence guidelines are leveraged and implemented;
• Lead and mentor the team including performance management, career growth and development to deliver a high-performing responsive team

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position:  Social Media Manager/Affiliate Marketing Specialist

Schedule: Monday - Friday, Mountain Time Zone

Salary: up to USD 1,500

About the Company:

We are a dynamic and growing company with a passion for K-pop and the digital marketing landscape. We are looking for a talented and experienced Social Media Manager/Affiliates Marketing Specialist to join our team and help us drive traffic and sales through innovative content and affiliate strategies.

Job Responsibilities:

Social Media Management:

Develop and execute social media strategies to increase brand awareness and engagement.

Create, curate, and manage content across various social media channels.

Write compelling content that resonates with our audience.

Transcribe videos and create engaging posts from them.

Monitor social media trends, K-pop news, and relevant conversations to keep our content fresh and relevant.

Utilize social media tools to analyze performance and drive traffic to our website.

Build and grow our social media following.

Affiliate Marketing:

Develop and manage affiliate marketing programs.

Identify and collaborate with influencers to promote our brand and products.

Track and report on affiliate marketing performance, ensuring goals are met.

Optimize affiliate programs by testing new strategies and partnerships.

Team Management:

Lead and manage a small team of content creators and social media specialists.

Provide guidance, feedback, and support to ensure the team's success.

Qualifications:

• 3+ years of experience in social media management and affiliate marketing.
• Proven experience working with K-Pop content and a deep understanding of the K-Pop industry.
• Strong content writing skills with the ability to create engaging and persuasive content.
• Experience transcribing videos and repurposing content for social media.
• Ability to drive traffic and sales through social media and affiliate marketing strategies.
• Previous experience working with a Korean company (at least 6 months preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.