IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Specialist

Working hours: 8 am - 5 pm Eastern Time (can be flexible upon further discussion with the client)

Holiday/s: US and/or PH Holidays

Salary Range: $900 - 1,500/month

About the company:

The company offers an integrated platform for enterprise generative AI. Instead of stitching together a disparate set of AI tools, get a full-stack platform that enables higher-quality outputs and faster time to market.

Duties and responsibilities:

• List loading and creation
• Collaborate with the Marketing team during events to provide necessary support.
• Assist in coordinating event-related tasks as needed.
• Update and upload lists in HubSpot, ensuring accuracy in information and proper tagging.
• Handover finalized lists to the Sales team for further action.
• Someone who can create a prospect list they can reach out to would be great (lead generation)

• At least 2 years of relevant experience
• Proficiency in using Microsoft Excel is required.
• Highly preferred (but not mandatory) experience with tools such as Hubspot, Apollo, and Sales Navigator.
• Keen attention to detail to ensure accuracy in list management and data handling.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Virtual Assistant / Social Media Specialist

Work Hours (Client) : M-F, 9 AM to 5 PM, EST

Pay Range : $ 1,000 - 1,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Answering phone calls/emails
• Handling and managing of social media accounts
• Conducting research
• Performing other assigned administrative tasks

• At least 2 years of experience as a Virtual Assistant / Socia Media Specialist
• Proficient in using Canva, and Google Workspace
• Experience with Airtable is nice to have
• A copy/link to your portfolio, showcasing previous works
• Excellent Communication skills

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!

Position: Marketing Manager

Work Hours: Monday to Friday 9am - 5pm Central time (4 hrs flexible)

Salary Range: $900-$1600 ( Depending on the interview result and client’s approval)

About the Company:

The company educates, informs, and brings together podcasters and industry professionals to help build a better tomorrow for the podcast industry.

About the role:

The Marketing Manager would be in charge of all the hands-on marketing efforts outside of organic social media management for Podcast Movement and the various events and communities we manage. 

We host several large conferences and trade shows a year, and need a much more organized strategy as it relates to email marketing, video/youtube channel marketing and management, paid social and search and display, etc.

1) We run two annual conferences/trade shows, which make up the majority of our company revenue (ticket sales and sponsorship sales). We also produce shows for other industries that are similar in format.

2) We send out a weekly newsletter that needs better guidance and also have different nurture sequences we've used in the past.

3) We have a very large online community, right now it's a Facebook group. It's the largest in our industry. We are looking to grow and nurture it more, and/or build a new one off of FB.

• The ideal hire will both bring ideas to the table, and also will the ability to execute those ideas.

We're looking for someone with experience in most or all of the following:

• Paid Ad Marketing (social & search/display) - we use Feathr for display ads and basic google ads for search, but need to do more.
•  Engagement Funnels (through paid ads, email marketing, etc., to maximize advertising and ongoing nurturing) - we use Active Campaign for email marketing currently
• Outside-the-box marketing ideas and experience

Tools that the candidates must be familiar with:

• Gmail, google calendars, google sheets and docs, slack, airtable, google ads for search/display/youtube, canva and/or other graphic design tools, ActiveCampaign, Feathr a plus but not a requirement.
• 5+ years doing all of these tasks, and experience in the event marketing space would be a huge plus.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position : Financial Analyst

Working Hours : Monday - Friday | 7:00am-3:00pm CST or 8:00am-4:00pm CST

(subject to change, could potentially allow working PH hours after a few months but would start with CST working hours)

Salary Range : 1000 - 1500 USD

(depending on interview assessment and client's approval) Please take note that pay will be given in USD

Holiday : US Holidays

About the company: 

The company was founded around disrupting the Property Management industry and providing the residents with an unparalleled experience. They seek to Improve the Lives of all residents and provide them with a place they are proud to call home.

Duties and responsibilities

1. Financial Analysis and Reporting:

• Generate and analyze financial reports to support decision-making processes.
• Work with Excel extensively to manipulate and interpret financial data.
• Provide insights based on financial analysis to contribute to strategic planning.

1. Budget Entry:

• Accurately enter and manage budget data.
• Collaborate with team members to ensure budgetary goals align with overall objectives.

1. Virtual Assistance:

• Provide calendar assistance, ensuring efficient scheduling and coordination of appointments.
• Assist with general administrative tasks as needed.

• Proven of 2 years of experience in Financial Data Analysis
• Proficiency in Google Suite and Microsoft Office is required
• Mastery of Excel is required
• Willingness and capability to share knowledge and teach others, particularly in Excel.
• Familiarity with Appfolio is a plus, but not mandatory.

"LOOKING FOR A FILIPINO CURRENTLY RESIDING IN THE PHILIPPINES"!!!

Working Hours : M - F, 9:00am - 6:00pm, CST/ 11:00pm - 8:00am, PHT

Salary Range : 900-1000 USD

Holiday : TBD

Duties and Responsibilities: 

• It will be researching topics that we provide to them for SEO/Blogs, business discovery and for social media . 
• They will need to research topics provided to them, they will then have to summarize with corresponding citations for our social media team. 
• The candidate needs to know how to properly use academic citations, blogging and SEO knowledge

Tools 

• Google suite general - which includes  Trends, Google Analytics, Google Search console, Google ads.
• Semrush, WEBCeo, or other SEO softwares.
• Facebook and Instagram Ad tools
• HUBSPOT & Elementor

Must know the following websites:

•  Google Scholar
•  JSTOR, 
• PubMed 
• RSSnews feed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Position: 16897225015 - Buyer
Working Hours/Shift: M-F; flexible - with some overlap, EST
Salary Range: $ 800-1500 USD

Overview:

The Buyer will procure items for various departments and teams and liaise with suppliers considering multiple factors before placing orders.  The Buyer will also ensure that material supply is uninterrupted through inventory control, ordering procedures and maintaining delivery schedule(s).  

Main Duties & Responsibilities:

• Engage in negotiations to secure favorable pricing and terms
• Enter data, including inventory information on various software/programs/databases  
• Create purchase orders in-line with pricing agreements and bills of material secured by the purchasing manager and other team leads
• Stay current on delivery schedule(s) and proactively follow up on any changes and communicate updates to various stakeholders  
• Assess the quality of stock received and escalate any discrepancies to suppliers  
• Execute cycle count program and other inventory management programs  
• Work closely with others in the procurement function and review opportunities for continuous business improvement    
• Reconcile packing slips to orders received and actively follow up on backorders
• Process negotiate and monitor returns of overstock material
• Analyze market trends and apply knowledge gained to make an insightful buying decision(s)
• Perform other duties as assigned  
• Monitor Inventory Transactions

Qualifications:

• 2-3 years of experience in a similar role
• Proficient with Office 365/ MS based applications
• Experience with construction based tools/applications is a huge advantage

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Digital Marketing Specialist

Work Hours (MNL) : Flexible (Deadline Based)

Pay Range : $ 900 - 1,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

Social Media Managing 

• Design and create all imagery
• Schedule photo shoots with local photographers
• Plan events, ie Valentines, Christmas, summer promo, etc.
• Create and edit all meus as needed
• Own all social platform strategies (TikTok, Instagram, Facebook, Pinterest & more) with a focus on growing our follower accounts and engagement
• Schedule and create posts
• Engage with customers, potential customers, and other brands
• Manage all influencer outreach
• Identifying influencers, contacting, and ensuring content is created on brand and on message with a strategy to drive followers and sales
• Manage brand outreach
• Identify other brands we can work with to further promote Sojourner with giveaways, collaborations, and other ideas
• Track, analyze, and report key performance metrics with senior management.
• Being able to create simple content using Photoshop, Canva, etc… for social purposes is a must

Content Writing

• Produce a high volume of content that needs little-to-no editing 
• Conducting in-depth research on industry-related topics to develop original content. 
• Research new topics, write blog posts, and do some basic content management (posting to WordPress,   grabbing photos, etc). 
• Developing content for blogs, articles, product descriptions, social media, and the company website. 
• Proofreading content for errors and inconsistencies. 
• Editing and polishing existing content to improve readability. 
• Conducting keyword research and using SEO best practices to increase traffic to the company website. 
• Creating compelling headlines and body copy that will capture the attention of the target audience. Identifying customers’ needs and recommending new content to address gaps in the company's current content 

• At least 2 years of Marketing experience, preferably at a high-growth startup.
• Has experience and knowledge of SEO
• Experience with Facebook, Instagram, Pinterest, Twitter, and TikTok as a marketer.
• Good Communication skills

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Senior Accountant

Schedule:  Mondays to  Fridays; 9:00 AM to 6:00 PM Eastern Time

Salary: $1,000-$1,600/month

We are seeking an experienced Senior Accountant to join our team and help manage our monthly bank reconciliations, recording expense accruals, balance sheet reconciliations and other accounting and bookkeeping tasks such as bills, invoices, receipts, assisting in payroll and customer support. The ideal candidate must be proficient in English (speech & writing).

SPECIFIC DUTIES AND RESPONSIBILITIES

• Monthly bank reconciliations
• Booking Journal Entries for bank activity
• Communicating with the operations team to resolve any discrepancies in the bank activity
• Booking intercompany entries between different entities
• Recording expense accruals
• State sales tax returns and filings (monthly/quarterly)
• Balance sheet reconciliations
• Other accounting tasks as needed

QUALIFICATIONS:

• Bachelor’s Degree in Accounting or similar field, CPA is preferred.
• Proven years of related experience, at least 5+ year in the Accounting field
• Working knowledge and experience with Google Workspace especially with Excel Sheets and Google Sheets (Vlookups, Pivot Tables)  is a must
• Working knowledge and experience using ERP Systems is a must
• Working knowledge with Microsoft Business Central (this is similar to Dynamics) is highly preferable but not required as long as they have the ability to understand accounting systems
• Proficiency in English language (speech & writing) is a must
• Strong communication skills, both written and verbal
• Great active listening skills
• Strong time management and organizational skills 
• Adaptable and Flexible

US Holidays:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving (2 days)
• Christmas (2 days)

Position: Digital Sales Representative

Working Hours: 10am to 6pm PST

Salary Range:  $1,000 per month | Commission: Average of $300 per sale.

Main Responsibilities:

• Use Instagram to identify and engage with potential clients, including liking posts and initiating direct messages. 
• Be extremely familiar with high-end car manufacturers such as Lamborghini, Ferrari, Porsche, and top-tier product lines of mass consumer brands like AMG Mercedes, M BMW, etc. 
• Deliver compelling sales pitches, tailored to the interests and needs of each potential client. 
• Meet and strive to exceed sales targets. 
• Provide feedback on market trends and customer preferences to aid in product development and marketing strategies.

Qualifications:

• At least 3 years of experience in sales, preferably in the automotive or luxury goods sector. 
• A genuine passion for cars, with extensive knowledge of various high-end car models and their specifications.
• Excellent communication and negotiation skills. Proficiency in using social media platforms, particularly Instagram, for sales and networking. 

• Self-motivated and goal-oriented, with a drive to achieve sales targets. Ability to work independently in a remote setting.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Onboarding Coordinator
Working hours: Monday to Friday, 9 am to 6 pm EST (9 pm to 6 am Manila Time)
Salary: $1500/ month

About the job:

They are hiring a talented Onboarding Coordinator to support the Customer Operations - Onboarding Team to move our dental customers through the onboarding funnel.

You will oversee assigned customer onboarding portfolios, communicate daily with customers, and multi-task across a number of different projects and activities. The ideal candidate will thrive under tight deadlines in a fast-paced, remote work environment while exhibiting excellent customer-facing abilities and professionalism in all interactions.

Duties and Responsibilities:

• Manage the clinic onboarding flow for a portfolio of dental clinic customers, from Contract Signed all the way through Installation, Training, and Launch. 
• Communicate with customers on a daily basis via email and phone call to organize customer implementation and training sessions, and make required follow-ups as-needed
• Use Salesforce as the main source of truth and keep customer activities updated daily
• Collaborate seamlessly within the Onboarding team and with the Installation, Sales and Customer Success teams to escalate and resolve technical or product-related challenges.
• Identify and implement processes to improve workflow, organization and communication.
• Anticipate your team’s needs to handle many responsibilities without consultation.

• Minimum three years of experience as a project manager, Business Development Representative/Sales Development Representative or in a similar role.
• Excellent customer-facing communication, written and spoken
• Knowledge of medical terminology/experience supporting medical organizations is required. Experience in a dental context is preferred. 
• Experience working with United States health or dental companies is preferred.
• Must be a power user of collaboration softwares: Slack and Gmail. Must be willing to become a power user of Salesforce.

5 days of Paid Time Off per year

Salary: P35,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM ACST)

What are we looking for?

Skills Required:

• Bachelor’s Degree in any relevant course
• Minimum of 1-2 years in AU Mortgage/ Lending experience
• Strong written and verbal communication skills
• Outstanding customer orientation
• High attention to details

What will you do?

• Accurately prepare the lender accreditation related documents for broker completion.
• Facilitate the completion of the accreditation documents for new and existing brokers within the network.
• Submit all, the required documents to the lenders with a focus on both speed and accuracy.
• Manage the accreditations process with both the brokers and lender to ensure broker accreditation are received in a timely manner and brokers are kept informed of their progress.
• Maintain the data integrity of accreditation related information with our customer relationship management system.
• Managed and respond to daily emails received through shared team mailboxes.
• Support and assist the onboarding team to ensure fast and efficient broker onboarding.
• Work with lenders and our Product ships team to ensure the network.is kept up to date with ant changes to lenders requirements or process.
• Collaborate with the Onboarding and Agreements team to continually work for ways to improved and develop the accreditation process to ensure we are following the best practice, and to drive these changes within the business.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (Will report to the office once a month only)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

Proven experience working as a supervisor in the hospitality industry.

Effective communication skills.

Bachelor's degree in business administration or hospitality is advantageous.

Strong management skills.

SSS, PhilHealth and Pag Ibig (Government Mandatory Benefits)

Service Charge

Tip

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Bookkeeper
Schedule: M-F, 9am-4pm, CST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

A construction company.

About the Role:

We are seeking a bookkeeper who can efficiently manage and oversee a designated accounts payable (AP) email account. The ideal candidate should possess strong organizational skills to categorize all bills according to projects or codes and facilitate their approval process. The primary responsibilities include monitoring, organizing, and responding to the AP email account, ensuring a systematic arrangement of bills based on projects, and facilitating the approval workflow.

Responsibilities:

• Monitor, manage, and respond to a dedicated AP email account
• Organize bills systematically by project/code and submit them for approval
• Compile and send out weekly PDF packets of invoices with bills and digital stamps
• Efficiently organize emails related to accounts payable
• Take responsibility for drafting cash flow and payable reports, as well as determining which vendors should be paid
• Track and analyze budget versus actual expenditure numbers

• Has at least 2 years of bookkeeping or similar experience
• Has at least Above Average to Excellent communication and written skills. A minor accent is acceptable.
• Proficient in MS Excel, Office 365, QuickBooks Online, Zoom, Google Meet, Adobe Acrobat, and Whatsapp
• Organized and a self-starter
• Strong attention to detail and accuracy in handling financial data.
• Ability to work independently and meet deadlines in a fast-paced environment.

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Marketing Assistant

Working Hours: Central Standard Time preferred

Holidays: TBD

Salary Range: up to USD 1,500/month (TBD)

About the Company:

An investment company managing a well-diversified portfolio spanning various industries. Investment interests encompass software, manufacturing, information technology, food and beverage, retail, commercial real estate, packaged goods, etc. While maintaining an industry-agnostic approach, the primary focus revolves around control acquisitions within the realms of services, technology, distribution, and manufacturing.

Key Responsibilities:

• Work ad hoc on projects with our consultants and vendors - that could be:
• Helping create and design emails
• Load and send newsletters through Convertkit
• Help design basic graphics in Canva
• We will provide guidance on posting requirements and schedule as well as the creative if you can own simply making it live on all platforms (posting on Instagram, Tik Tok, YouTube, X/Twitter, LinkedIn).
• Social editing
• Writing good captions / making small edits to social posts
• Social media calendar management is possible.
• Monitoring 2-3 email inboxes to capture and respond to both client requests and other inquiries and schedule/set appointments with clients and leads who reply in the inboxes.
• Manage calendar including client meetings, sales calls, meetings, travel, etc.
• Other misc. online administrative tasks as needed

Qualifications:

• Experience using ConvertKit 
• Social media experience

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• At least 5 years of experience as an Account Manager, Key Account Manager.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Datto PSA , Salesforce, Zoho CRM ) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration, Sales or relevant field.

What will you do?

• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsor.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of the requirements to the clients and other stakeholders.
• Develop new business with existing clients and/or identify areas where our solutions can be of used to the clients.
• Track progress of each clients.
• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days per week Office-based; 3 days per week Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

The position is primarily responsible for directing and supervising the Kitchen operations in a manner that ensures high standard of quality, hygiene, safety, cleanliness and total guest satisfaction. Further, this position is responsible for the supervision and productivity of the Kitchen employees including staffing, training and performance management

Problem Solving and Decision Making

· Coaching and Mentoring

· Professionalism

· Client Service

· Innovation and Creativity

· Job Knowledge

· B. Knowledgeable in food presentation

· C. Sanitary and Hygiene regulations

· D. Inventory Management

· E. Time Management

Requirements

Education: Graduate of Culinary Arts or Hotel and Restaurant Management

Experience(s): Two (2) years work-related experience

presentation Specific Knowledge: exposure in restaurant operations, customers relations, cooking, food

SSS, PhilHealth and Pag Ibig (Government Mandatory Benefits)

Service Charge

Tip

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

OPEN FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES

Position : Customer Experience Associate

Work Hours : Monday to Friday, 9AM to 5PM Eastern time | 10PM to 6AM Philippine time

Pay Range : USD 900 - 1,100/month

About the role:

In this role, you will assist the Senior Director of Customer Experience with all customer support related needs- working in both a strategic and task-oriented capacity. This person must be passionate about people, extremely organized, and has the flexibility to adapt to changing priorities.

What you’ll do

• Provide “real-time” chat, phone, and email support
• Ability to update client status to completion in our CRM system
• Report on client activity and trends
• Drive positive customer outcomes through saved revenue and churn mitigation
• Ability to identify, track and measure positive customer outcomes 
• Ability to manage the expectations and questions of our clients
• Prioritize, multi-task, and handle a continuously evolving environment
• Research and resolve each client interaction to their utmost satisfaction
• Complete other duties as assigned

Who you are:

• Ability to handle a high volume of customer inquiries on a daily basis (including, email, live chat, phone support, etc.)
• Excels in self-direction, self-pacing, and working independently
• Keep a cool head, a “nothing is beneath me attitude” and be able to reprioritize on the fly
• Previous experience in customer support in a fast-paced environment preferred
• Strong attention to detail with exceptional organizational and follow-up skills 

The sales development representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, pricing and negotiating the best proposal and win-win model for the client.

As a Sales Development Representative, you will be responsible for finding potential clients for our company and starting new relationships with interested clients, thus expanding our customer base.

Your responsibilities will include, but not be limited to:

• Monitor and attend meetings with prospects while handling the introductions and follow-up
• Supporting sales strategies to draw in potential buyers or to solicit new potential customers
• Initiating contact with potential customersthrough warm contacts or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, creating client proposals, and analyzing and include unique value proposition per client.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Suggesting process improvement for the Sales and Marketing Process.
• Performing regular follow-up calls or emails and facilitating communication with existing
• customers to ensure their satisfaction and identify new potential needs.
• Establish active communication and engagement with prospects to create new leads and sales openings.
• Collaborating with sales executives to ensure the company's goals and targets are met.
• Communicating with all levels of the organization
• Supporting RFPs processes
• Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting.
• Anticipate needs by studying services and conducting market research to identify new leads.
• Attend product training conferences and develop an understanding of our
• communication infrastructure.
• Update Sales tools and support new implementations.
• Working along the Customer Success Manager to transfer client expectations and support client satisfaction after closing the business.

• Proven experience in sales development or sales, preferably in the BPO industry.
• Strong understanding of Outsourcing market trends and dynamics.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as collaboratively in a team environment.
• Proficient in Microsoft Office Suite and CRM software.
• Bachelor's degree in business, marketing, or related experience.

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company

As an Accounts Receivable Specialist, you will play a crucial role in the financial operations of our organisation. You will be responsible for a portfolio of international customers, maintaining accurate  records of incoming payments, reconciling discrepancies, and ensuring timely collections. The  ideal candidate will possess strong attention to detail, excellent communication skills, and a solid understanding of accounting principles. You will collaborate with various departments to facilitate seamless financial transactions and contribute to the overall efficiency of our finance  team. 

Responsibilities: 

• Manage an international customer ledger, seeking to drive the collection of cash,
  whilst reducing overdue debt
• Work towards monthly and quarterly cash and debt objectives
• Contact debtors by letter, email, or telephone call to address new and/or overdue invoices
• Document customer interactions such as payment updates and billing queries
• Work with internal stakeholders (Sales, Billing, Tax, etc.) to resolve issues which prevent payment
• Display full accountability for invoices once generated, and own the process through to collections/clearing
• Leverage a formal invoice reminder process, through to a potential warning of suspension of service
• Establish and maintain regular communications with key clients, seeking to provide a positive customer experience
• Perform account reconciliations where necessary and provide supporting evidence to recommend journals, adjustments and write-offs
• Support other relevant AR activities where needed, e.g. maintain customer vendor portals and obtain residency certificates

The Business Systems Analyst II is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
5. Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.
7. Analyzes, maps and communicates current state and future state business processes.
8. Supports business units in the resolution of in-depth user questions and issues.
9. Maintains a working knowledge of new technology and business analysis standards & practices.
10. Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

The Underwriting Service Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Strategic Analytics is a growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. This position will help support the data engineering needs across a growing portfolio of high-profile analytics projects by developing complex data structures and pipelines leveraging a diverse set of tools and languages. This includes the following cloud based technologies: Databricks, Snowflake, Spark, Python and Azure Data Factory. As a key member of the Strategic Analytics team, you will advance our data engineering capabilities helping the team analyze data faster. 

• Work closely with predictive modelers to assemble large, complex data sets that help solve business problems and increase profitability
• Perform data manipulation and transformation using SQL and Python
• Identify, design, and implement internal process improvements: automating manual processes and optimizing data pipelines
• Discover and explore new sources of data with curiosity and creativity
• Create and maintain optimal data pipeline architecture
• Author detailed and comprehensible documentation of data pipelines and technical solutions
• Ensure data quality and completeness

The Junior Reinsurance Accountant will assume responsibility for supporting the Operations department.

• Triaging of Operations inbox
• Chasing of QS bordereaux accounts
• Chasing of accounts receivable
• Allocation of cash receipts. Liaising with brokers on missing cash information
• Liaise with brokers and underwriters regarding queries, outstanding receivables and premium adjustments
• Other projects and/or tasks as required including helping with implementation of workflow