The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for, and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Wrist Service Center is looking for an IT Business Contingency Specialist who will be responsible for establishing and maintaining the IT Business Contingency capability within the Information Security Department. You will be involved in designing the organization's approach to IT Business Contingency, including Crisis Management, Business Continuity, and Disaster Recovery. As the IT Business Contingency Specialist, you will develop detailed plans and procedures, ensuring they are effectively implemented, tested, and kept up to date.

What you'll be doing:

• Establish IT Business Contingency Capability:

  • Collaborate with key stakeholders to understand business requirements, risks, and dependencies.
  • Define the scope and objectives of the IT Business Contingency program.
  • Develop strategies for Crisis Management, Business Continuity, and Disaster Recovery tailored to the organization's needs.

• Design IT Business Contingency Processes:

  • Design comprehensive frameworks, policies, and procedures for IT Business Contingency.
  • Identify critical systems, applications, and data assets requiring protection.
  • Develop risk assessment methodologies and impact analysis frameworks.

• Plan Development:

  • Create detailed IT Business Contingency plans, including response protocols, escalation procedures, and communication strategies.
  • Ensure alignment with industry standards and regulatory requirements.
  • Establish metrics and performance indicators to measure the effectiveness of contingency plans.

• Testing and Validation:

  • Coordinate and conduct regular testing exercises, including tabletop simulations, scenario-based drills, and full-scale exercises.
  • Evaluate the effectiveness of contingency plans and identify areas for improvement.
  • Document lessons learned and update plans accordingly.

• Training and Awareness:

  • Provide training and awareness programs to ensure all stakeholders understand their roles and responsibilities during a contingency event.
  • Foster a culture of preparedness and resilience within the organization.

• Continuous Improvement:

  • Stay abreast of emerging threats, technologies, and best practices related to IT Business Contingency.
  • Conduct periodic reviews and audits to assess the maturity and effectiveness of the IT Business Contingency program.
  • Drive continuous improvement initiatives based on lessons learned and industry benchmarks.

What we're looking for:

• Bachelor's degree graduate preferably in Information Technology, Computer Science, Business Administration, or a related field
• Certified Business Continuity Professional (CBCP) or equivalent certification is an advantage
• Proven experience in IT Business Continuity, Crisis Management, and Disaster Recovery planning and implementation.
• Strong understanding of information security principles, risk management methodologies, and regulatory compliance requirements.
• Excellent analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Experience with industry-standard IT Business Continuity frameworks (e.g., ISO 22301, NIST SP 800-34, BCI Good Practice Guidelines).
• Familiarity with IT infrastructure, cloud technologies, and data protection strategies.
• Project management experience is a plus.

The IT Business Contingency Specialist plays a critical role in safeguarding the organization's IT assets and ensuring continuity of operations in the face of disruptive events. By proactively planning, testing, and refining contingency measures, they contribute to the resilience and long-term success of the business.

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: Hybrid

We have an exciting opportunity for an experienced, innovative, energetic, passionate, and client centric technologist to join our workplace support team in our new Philippines Global Delivery Centre in Philippines, to support the business with everyday IT. 

The Pasig City office is the location for our Global Delivery Centre in Philippines and is a fast-paced environment hosting several company senior stakeholders and client facing delivery teams.  The role of the Workplace Support Technician is to maintain End User Support and Workplace Technology services to the highest standards to help drive client delivery, business support, and customer satisfaction across the region.

Please note: This role requires a high level of self-confidence, ability to communicate at all levels, with a requirement for a high degree of integrity, trust, and credibility to succeed personally and with the team in mind.

The Workplace Support Technician is responsible for providing first class Tier 1 and Tier 2 support to our colleagues across the Pasig City office. 

Workplace IT technicians will provide Desktop Support on-site and through remote support tools either directly or through escalations via the Global Service Desk. 

Our Global Service Desk a 24/5 service located in Manila and administers both incident management and service request fulfilment.

In addition, the Workplace Support Technician must work collaboratively with the Regional and Global Technology Service teams ensure all incidents and service requests are fulfilled in-line with our incident, change and problem management processes.  The Workplace Support Technician will be expected to assist with local project and infrastructure activities essential for continuous improvement. 

Furthermore, you will be expected to engage with other activities ranging from IT Compliance, Security and Facilities management to ensure the offices are always in line with our regulatory, quality assurance and BCP obligations.

You will need to possess a high level of customer service experience, always prioritising client delivery over other activities, ensuring that our customers are able to deliver to clients using production tools and services.  You will require a high level of energy, robust sense of humour and positive attitude to get things done.

Tasks (what does the role do on a day-to-day basis)

• Provide technical support and guidance to on-site customers and remote support for other users across the region when required.
• Complete Incidents and Service Requests escalated by Global Service Desk
• Liaise closely with other members of the Global Service Desk team to ensure knowledge and expertise is shared effectively.
• Monitoring and management of tickets assigned to the Region or local Workplace.
• Assist in planning, testing, and deploying Workplace Technology upgrades including local hardware and applications.
• Maintaining the Asset Management database for all Laptops, Smartphones, Tablets, and Printers
• Providing security and compliance reports that are required for specific control objectives across the region.
• Collaborate with Group Technology Infrastructure, Application and Workplace Technology teams to ensure consistency and best practice to support all customers across the region
• Ensure hardware and software remains in-line with Global Standards across the region including build, vulnerabilities, and patches
• Prioritising resolution of P1/P2 incidents and service requests through the ITSM platform (ManageEngine)
• Tier 1 & Tier 2 support for Group Technology estate when needed: desktop hardware, printers, servers, and applications (both remote and hands-on)
• Follow the Group Technology Service Governance processes in incident, access, request, problem, and change management always
• Maintain and make use of software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
• Communicate effectively through high quality documentation, face to face interaction and presentation, both at a deep technical level and for senior non-technical audiences
• Assisting with Regional management and review of major Incidents and identifying root causes and workarounds for problems
• Ensure daily tasks are carried out to ensure the smooth running of the Group Technology infrastructure, such as monitoring to ensure maximum availability and excellent performance of systems
• Occasional site visits to other regional locations to perform support related activities when required

• Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs 
• Communicate and engage with diverse functional stakeholders throughout service delivery
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
• Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
• Use technical expertise blended with business acumen to solve complex problems
• Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
• Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

This role is within the Employee Enablement Solutions Team (EES). EES is part of Corporate IT, a function that builds, operates, and maintains the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business.

EES works with technology and business partners to provide a center of excellence within the organization to drive efficiency, effectiveness, and experience. We are passionate about improving user experience and increasing productivity by improving tools and services.

Job Role:

This role is crucial for presenting evidence of improvement activities through reporting data and analysis to a wide business and IT audience.

Responsibilities:

• Track & report metric performance against SLAs and drive improvements to enhance service levels.
• Understand service delivery and end-user technology.
• Use specialized knowledge in Power BI, Service Now, and other tools to generate reports, dashboards, and scorecards.
• Interpret data to provide knowledge and insight, identifying the reasons behind the numbers.
• Apply critical thinking skills for impact analysis and root cause analysis.
• Create and manage data pipelines as needed, ensuring reliable data flow from multiple sources for further data processing or data visualization.
• Ensure the accuracy, consistency, and integrity of data pipelines.
• Collaborate with teams to integrate systems and data effectively and ensure consistency of data delivery and utilization across the business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the  standard working hours in future based on the business requirements

Team Summary

The Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

What the Manager for Digital Implementations will do

The Manager will be part of the Digital Implementations team and will be based in Manila, Philippines. The role will have the following responsibilities

• Lead the delivery and execution of project engagements for Visa clients in North America.

• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.

• Provide implementation support for SDK and API projects, and/or future businesses that our team will support.

• Partner closely with the Senior Manager to develop and enhance our business processes.

• Manage/balance team schedules to support Implementations.

• Provide coaching and guidance to the team members and support their career growth.

• Prepare and maintain project tracking and team status reports.

• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.

Projects you will be a part of:

As part of the team, you are expected to work on implementation support projects such as (but not limited to) SDK enablement for our clients. You will get the opportunity to partner with the Global Implementation teams in understanding the project requirements and work with other internal partners to implement it successfully. You will also have to work closely with Product and Client

Readiness as we continue to expand our businesses.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Oversees laboratory testing done in his/her section and reviews analytical results with concerned analysts. 

• Performs analyses relevant to his/her section when necessary. 

• Interprets evaluation results of his/her assigned commodity and prepares section report for management use. 

• Ensures all materials and equipment needed for the day’s analysis are prepared and available. 

• Ensures that the analysts observe good housekeeping practices and complies with Company Safety Manual and QMS. 

• Performs various administrative duties such as but not limited to work distribution, staff performance monitoring including giving of feedback to ensure they meet performance standards, providing training and/or disciplining staff when necessary. 

• Decision-making as to work assignments of direct subordinates (i.e. method of analysis, key priority assignments, admin matters) 

• Request for cash advance / payment of division’s expenses subject to review of and approval of Laboratory Operations Manager. 

• Recommendatory authority on the corrective action for staff misconduct involving penalties on written warning up to 5 days suspension. 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the QHSE policies including but not limited to: 

• Maintains a sound understanding of QHSE management techniques and the commitment to deliver QHSE performance that meets the expectations of SGS. 

• Maintains a strong knowledge of and commitment to Group and Divisional QHSE Targets and Objectives by setting, monitoring and formally reporting local Targets and Objectives. 

• Balances production and cost control demands with QHSE needs while not allowing one to become subordinate to the other.   

• Ensures risk assessments are completed for all routine and non routine activities. 

• Ensures Safe Working Methods are in place and applied in all operations and as identified by contract. 

• Identifies client and project QHSE requirements and ensures these are built into the work while supporting the Group QHSE Management System. 

• Ensures that suppliers / contractors are apprised of relevant QHSE requirements and that any adverse QHSE impacts of their activities or products are managed and minimized. 

• Identifies and provides relevant QHSE training for their personnel. 

• Actively promotes good housekeeping and safe use of equipment. 

• Participates in incident investigations involving their department personnel. 

• Assists QHSE staff in the completion of department QHSE audits. 

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Content Marketing Specialist

Working Schedule:  Monday - Friday, Flexible hours, must have an overlapping schedule of 4 hours (CST) 

Salary Range:  USD 900- USD 1500 per month

ABOUT THE COMPANY
The company is based in the Netherlands that specializes in recruitment software solutions. Their platform offers comprehensive tools designed to streamline the hiring process for businesses of all sizes. From applicant tracking systems (ATS) to candidate management and job distribution, Hireport aims to simplify and optimize recruitment workflows.

Their services cater to various industries, providing customizable solutions to meet the unique needs of each client. By leveraging technology and data-driven insights, Hireport helps organizations attract, assess, and hire top talent efficiently.

RESPONSIBILITIES:

• Develop and maintain a comprehensive content calendar that aligns with our marketing goals and sales cycles.
• Create high-quality, engaging content tailored for ATS providers and their sales teams, including blog posts, whitepapers, case studies, and video content.
• Collaborate with internal teams and external partners to gather insights and translate technical features into compelling marketing messages.
• Monitor content performance and iterate strategies based on analytics and feedback to maximize engagement and lead generation.
• Ensure all content reflects Hireport’s brand voice and meets the industry’s highest standards.

QUALIFICATIONS:

• Minimum 3 years of proven experience in B2B marketing, with a preference for backgrounds in HR tech or SaaS environments.
• Proficiency in Canva is required; familiarity with LinkedIn and HubSpot is preferred.
• Strong ability to plan, create, and oversee content with a strategic mindset.
• Experience managing content calendars and aligning content initiatives with sales objectives.
• Excellent writing, editing, and communication skills.
• Proficient with digital marketing tools and platforms, including content management systems and video production tools.
• Ability to work collaboratively across teams and with external partners.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

• Includes updating of Salesforce, JIRA tickets and relevant templates as required.
• Assist with the creation of Standard Operating Procedures (SOPs).
• Calendar/Workflow Coordination| Set and manage key operational reminders with relevant stakeholders to ensure timely actions and follow-ups.
• Create and update reporting templates on key franchise operations metrics such as renewals, variations and new stores.
• Request, track and issue operational invoices as required including regular follow up to ensure steps are completed within agreed SLA’s.
• Perform ad hoc administration tasks as required to support the smooth functioning of the Franchise Operations Team and address emerging needs

Wrist Service Center is looking for a Product Application Specialist who will be responsible for ensuring proper product onboarding of prioritized products from our strategic vendors to our PDX (Product Data Exchange) system. The purpose is to onboard the products and assist with setting guidelines for the requirements needed for the ship supply industry, both procurement and commercially

What you'll be doing:

• Onboard vendor products and ensure the data quality lives up to the agreed standard
• Assist vendors to enable them to deliver products and expand the catalog delivered to Wrist
• Use the product knowledge and application to assist with building a Wrist product catalog
• You will be in contact with stakeholders – both internal as well as external, around the world
• Act as a point of contact for vendors in relation to PDX inquiries, such as categorization support etc
• Follow up on the guidelines shared with our suppliers and internally to ensure a proper onboarding of products with useful data through our PDX and Master Data system
• Conduct data input monitoring and enrichment, ensuring the data is being submitted correctly and meets our minimum data requirements.

What we're looking for:

• 3+ years of shipping experience and experience with being onboard vessels is an advantage
• Ability to work structured and plan several days ahead
• On-hand experience within the maritime and shipping industry
• Knowledge about Excel and Teams and other Microsoft office program
• Knowledge about data collection/master data digital platform is an advantage
• Ability to work with high level of accuracy in a data-rich environment as well as build structure in data processing
• Communication skills in English as it is our corporate language
• Ability to keep good overview of multiple tasks at the time
• Pro-active and motivated

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: On-site, Mid-shift

The Account Manager will serve as the primary point of contact for our clients, managing relationships and overseeing the successful execution of digital marketing campaigns. This role requires a blend of strategic thinking, project management skills, and a deep understanding of digital marketing channels.

Responsibilities:

• Client Relationship Management: Build and maintain strong, long-established client relationships. Understand client needs and objectives, and communicate them effectively to internal teams.
• Account Planning: Develop strategies to achieve sales and growth targets. Identify opportunities for upselling or cross-selling additional products/services.
• Communication: Serve as the primary contact for clients, addressing inquiries and resolving issues in a timely manner. Communicate effectively with internal teams to ensure client expectations are met.
• Project Management: Coordinate with internal teams to deliver projects on time and within budget. Monitor project progress and ensure client satisfaction throughout the process.
• Sales Support: Collaborate with the sales team to identify and pursue new business opportunities. Prepare proposals, presentations, and contracts for clients.
• Reporting and Analysis: Provide regular reports to clients on project status, performance, and key metrics. Analyze data to identify trends and areas for improvement.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in digital marketing, with a focus on account management
• Proven experience as an Account Manager or in a similar client-facing role.
• Strong understanding of digital marketing channels, tools, and technologies
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Excellent project management and organizational skills.
• Familiarity with CRM software and other relevant tools.

Skills:

• Relationship-building
• Knowledge of digital marketing
• Understanding client KPIs and being able to communicate this to the team and meet client expectations
• Communication
• Problem-solving
• Project management
• Sales and negotiation
• Analytical skills
• Time management

We are seeking a motivated and enthusiastic Sales Development Representative (SDR) to join our growing team. The ideal candidate will have experience in B2B sales, with a focus on lead generation and customer outreach. As a SDR, you will play a crucial role in identifying and qualifying potential customers, ultimately driving revenue growth for the company.

Job Responsibilities

• Conduct cold calling and cold emailing campaigns to generate leads and schedule appointments for the sales team.
• Utilize CRM software, specifically HubSpot, to track and manage leads, opportunities, and customer interactions.
• Collaborate with the marketing team to develop and execute email marketing campaigns targeting key prospects.
• Research and identify potential prospects, leveraging this information to tailor outreach efforts effectively.
• Maintain accurate and up-to-date records of all prospect interactions and communications.
• Assist in the development and refinement of sales strategies and processes to improve efficiency and effectiveness.

Required Experience and Skills

• 1 to 2 years of experience in B2B sales, preferably in a sales development or lead generation role.
• Proven track record of success in cold calling, cold emailing, and lead generation.
• Proficiency in CRM software, particularly HubSpot
• Strong communication skills, both verbal and written.
• Highly organized with excellent time management skills.
• Knowledge of tools such as ZoomInfo and Apollo is an added bonus

We are looking for a talented Social Media Specialist to help run our social media pages and help oversee our online presence by creating engaging content, creating strategies, monitoring usage statistics, and managing social campaigns.

As a Social Media Specialist  at INSIDEA, you are always up-to-date with the latest digital technologies and social media trends. You should be able to creatively explain the business value we create and possess outstanding communication abilities. In the end, you should be able to manage our social media presence and make sure that there is a lot of online traffic and consumer interaction to boost our marketing and sales efforts.

Job Responsibilities

• Design and implement social media strategy to align with business goals
• Create multi-channel social calendars with complete ownership of the copy.
• Define important social media KPIs, set specific objectives, and report on ROI
• Perform research on current benchmark trends and audience preferences
• Communicate with followers and respond to queries in a timely manner
• Engage in social media communities by responding to social media posts and developing discussions
• Measure the success of every social media campaign
• Analyze competitor activity on a regular basis
• Work closely with designers to ensure top-notch content quality
• Suggest and implement new content types to develop brand awareness and drive engagement

Skills Requirement

• Excellent copywriting skills
• Ability to deliver creative content (text, image, and video)
• Understanding of SEO and web traffic metrics
• Knowledge of online marketing channels
• Excellent communication skills
• Familiarity with web design is an added advantage.

Required Experience

• 4+ years of proven work experience in social media manager, preferably in a B2B SaaS company
• Good understanding of social media KPIs
• Excellent knowledge of LinkedIn, Twitter, and other social media best practices
   

We are seeking a talented and experienced HubSpot Specialist to join our team. As a HubSpot Specialist at INSIDEA, you will play a pivotal role in shaping and executing our HubSpot strategies, driving engagement, and enhancing our brand presence across various platforms.

Responsibilities & Duties

• Onboard & implement the HubSpot portal for new clients
• Working with Marketing Hub, Sales Hub, Service Hub, and HubSpot CMS
• Migrate data into HubSpot CRM, complete data mapping, and segment lists
• Use marketing automation and CRM to enhance the sales and marketing process
• Create and manage landing pages, forms, workflows, email campaigns, template designs (emails & landing pages), calls-to-action, etc within the HubSpot platform.
• Segment lists based on behaviours like past email engagement and website interactions (content downloads, site page visits, etc)
• Measure results and optimize lead nurturing workflows for these segments to convert leads into customers
• Set up deal stages and pipelines
• Work alongside Customer Success Managers to build excellent relationships and trust with clients
• Develop tests and optimize results

The Skills and Qualifications You Bring:

• 3+ years of experience in the HubSpot CRM, Marketing, Sales, and/or Service Hubs
• 1-3 years of digital marketing experience in an agency setting preferred
• Must be detail-oriented
• Exceptional verbal and written communication skills
• Demonstrated experience as a HubSpot user (certifications preferred)
• Top-notch organizational skills to effectively manage multiple projects and campaigns

We are seeking a dynamic and experienced individual to join our team as a HubSpot Account Manager. As the primary point of contact for our key clients utilizing HubSpot, you will play a crucial role in managing and nurturing these relationships. This position requires a deep understanding of HubSpot's functionalities, excellent communication skills, and a strategic mindset to drive client success and satisfaction.

Job Responsibilities

• Build and maintain strong relationships with key clients utilizing HubSpot.
• Understand clients' business goals, challenges, and objectives to align HubSpot solutions accordingly.
• Act as the main point of contact for all communication between the company and the key clients.
• Demonstrate in-depth knowledge of HubSpot's features, tools, and capabilities.
• Provide guidance to clients on maximizing the value of HubSpot for their specific needs.
• Stay updated on the latest HubSpot updates and industry best practices.
• Develop and implement strategic account plans to ensure client retention and growth.
• Identify upsell and cross-sell opportunities within existing client accounts.
• Collaborate with the sales team to drive new business from existing clients.
• Offer ongoing support to address any issues, questions, or concerns raised by clients.
• Work closely with the customer support team to resolve technical challenges promptly.
• Monitor and analyze clients' usage and performance metrics within HubSpot.
• Provide regular reports and insights to clients on the impact of HubSpot on their business.
• Proactively identify areas for improvement and optimization.

Experience & Skills Requirement

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as an Account Manager or similar client-facing role.
• Demonstrated expertise in working with HubSpot or similar CRM/marketing automation platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with cross-functional teams.

About the Role

Job Title: Barista/Cashier
Reports to: Store Supervisor/OM
Work Schedule: Shifting Schedule
Work Location: Macao Imperial Tea - Metro Manila

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

Job Summary: 

This is not your typical Business Manager role. Working as Senior Business Manager for IQ-EQ will require you to have a womb to tomb mastery of project and business management methodologies to be applied to ongoing initiatives in IQ-EQ to ensure predictable and successful delivery. You won’t just be taking down the minutes of the meeting because you will need to have the vision and a thirst for change, transformation, and continuous improvement. 

Business Management is not an easy job; therefore, we need someone who is expressive and vocal in identifying and mitigating risks, directing the project and all stakeholders involved to successful delivery while maintaining a good working relationship with all participants. 

A proactive team player who initiates improvements at the same time adheres to the team’s standard methodology and governance processes. 

Responsibilities (how we will measure success) 

• Contribute to strategic growth and operational development of the Firm by managing a suite of projects/initiatives ongoing throughout the IQ-EQ Group 

• Adhere to the team’s standard methodology and governance processes including use of approved templates and checklists. 

• Responsible for all aspects of Project/Business Management, including but not limited to; Initiation, planning, design, execution, monitoring and controlling including change control and project closure – ensuring predictable and successful delivery. 

• Organizing and motivating project teams, directing the project and all stakeholders involved to successful delivery. 

• Effective and Transparent communications ensuring the flow of information to all stakeholders involved. 

• Ongoing contribution towards continuous development and improvement of Change Delivery methodologies, templates, and checklists 

Tasks (what does the role do on a day-to-day basis)  

• Define the scope of assigned projects in conjunction with the Project Sponsor 

• Devise the overall approach to delivering individual projects, making use of the internal methodology tailoring matrix. 

• Preparation of project documentation in collaboration with Subject Matter Experts for example: 

• Project Initiation Requests 

• Project Initiation Documentation 

• Product and Work Package Descriptions 

• End Stage reports and Stage Gate Readiness Assessment Documents 

• Test Strategy, Plans and Scripts 

• Closure Reports 

• Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments. 

• Select, lead, and motivate your project team both internally and externally, establishing a team culture within the assigned projects. 

• Monitoring overall progress and use of resources, initiating corrective action where necessary 

• Applying change control processes to control changes to the products ensuring that changes are made only with the agreement of appropriate named authorities. 

• Managing project risks, including the development of contingency plans 

• Reporting through agreed lines on project progress through highlight reports and end-stage assessments, including option papers and recommendations

•  Manage a range of stakeholders from junior to senior level across all locations. 

• Manage and monitor project budgets to ensure delivered within agreed budget. 

• Adhere to internal project methodology and governance. 

• Track all time spent on projects in NetSuite ensuring that resource time is also captured and monitored. 

• Communication and engagement planning 

• Maintaining an awareness of potential interdependencies with other projects and their impact 

• Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions. 

• Production of closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lesson on the team’s central lessons log. 

Other: 

• Support other departments as required within the confines of the Business Manager role 

• Undertake any additional reasonable duties as required the Firm 

Job Summary: 

You will be responsible for managing the performance of the delivery staff in such a way that quality, productivity, billing/FTE, cost of delivery performs best in class for the sector managed. 

You will support the development of strategic relationships with clients, monitor current service levels as well as support further business development opportunities with those clients. 

Take lead and sponsor group and local initiatives that promote employee engagement and efficiency. 

Drawing on your existing extensive experience you will create and maintain a positive and professional environment that motivates team members to learn and develop thru regular, frequent, and transparent communication. 

Responsibilities (how we will measure success) 

• Have a strategic view of business requirements.  

• Drive transformational changes were required to achieve Front Office/Client specific requirements.  

• Manage local delivery team, business performance management, and productivity. 

• Work with remote teams / other offices to deliver client and internal requirements. 

• Warrant appropriate atmosphere, culture in the office. 

• Reporting to the Country MD and functional relationship with finance, compliance, and sales. 

• Deadlines and client milestones are met at all times. 

• Responsible for the quality control in the entire delivery function on the basis of quality assurance standards set by the functions, internal audit, and compliance. 

• Ensure that the functions’ knowledge sharing task, as well as the standards for methodology and boilerplates, are implemented and sustained. 

• Actively participate in account management teams to drive quality deliverables of large clients. Ensure that resource capacity and demand in quantity and skills are matched. This is both real-time and forward-looking for recruitment purposes. 

The Head of Onboarding and Business Support will focus on achieving and maintaining optimal operational efficiency. This function develops, implement, and maintain effective operating processes; Quality Assurance (QA) program and Workforce Management (WFM).

In partnership with Operations Client Services team, HR, Finance, and other business partners, this role will create processes that will enable business leaders to define and align to the strategic objectives, develop actionable plans, forecast hiring demand, assess talent supply and capacity, and create reports on operational metrics to drive business decisions.

Functional Areas and Responsibilities: 

• Review effectiveness processes and drive efficiencies.
• Oversee the quality assurance functions to support the Client Services team to drive operational excellence.
• Work closely with the Client Delivery Directors in carrying out the business strategies.
• Administer smooth transition & implementation of non-conventional services from new and/or existing clients
• Align the execution of continuous improvement, automation, and/or efficiency projects to the Operations Client Services team
• Drive the strategic direction of workforce planning and capacity management, staff solutions strategy, and geographic diversification.
• Lead the end-to-end cycle of workforce planning from collection during annual planning to tracking and governance throughout the plan year.
• Partner with Talent Acquisition and HR teams on workforce planning system, and process to ensure ongoing engagement with business leaders.
• Support Sales Team/ Onboarding team with models and guideline for evaluating new business/ migration workforce requirements.
• Regular reviews on the completeness and accuracy of reporting dashboards including KPI ratios (productivity, quality, resource planning and other business metrics)
• Analyse and report KPI and operational updates to ensure Business has clear understanding on the operational performance
• Execute timely analysis while managing multiple competing priorities. Ability to collaborate with multiple stakeholders as well as work independently
• Strong communication skills with ability to present information simply and cohesively to different levels of business partners.

Other

• Support the department as required within the confines of the role.
• Undertake any additional reasonable duties as required by the Firm.

Your responsibilities will be, but not limited to:

• Gather the timing of local statutory audits for all the legal entities under QIMA Partners Limited, and ensure the lists are updated on a regular basis.
• Design and formulate the timeline of the local statutory audits in alignment with Group Annual Audit.
• Lead the process for the statutory audit by timely coordinating with the legal entities and ensuring all legal entities under QIMA Partners Limited are completed and compiled.
• Lead the management of Group Audit from the group perspective and collaboratively work with the businesses and process owners to ensure that the requirements are gathered and submitted on time.
• Liaise with External Auditor to ensure that the Group Audit status is updated correctly and communicated to the relevant recipients.
• Liaise with Local and 3rd Party Advisors handling the Local, Statutory and Tax compliance for entities without local finance in the country to ensure that compliance requirements are prepared and submitted on time.
• Review, manage and recommend if the 3rd party engagement contracts be continued, amended and/or terminated based on the relationship with the Group and their ability to deliver the scope of work as per the contracts.
• Actively seek standardization and automation, apply and implement best practices for managing Group Audit and Local, Statutory and Tax compliance and deploy innovative technology where possible to enhance and continuously improve the design and operating effectiveness of the controls, documentation, assessments and review procedures.
• Develop and conduct adequate training and prepare related information material on the Group Audit and Local, Statutory and Tax compliance for business continuity purposes.
• Keep the record of the 3rd party’s engagement fees, Penalties and Late Charges, and the Payment made for all the compliance requirements which can be used to assess trends of payments and penalties as well as the professional fees.
• Other tasks assigned by the Immediate Supervisor.

Your responsibilities will be, but not limited to:

• Leads and oversees the group monthly close and global consolidation of actuals, ensuring complete and accurate financial in accordance with International Financial Reporting Standards (IFRS). 
• Manages and reviews close activities including journal entries and account reconciliation. 
• Leads and reviews monthly consolidation and financial reporting, including investigation and clearing of intercompany balances, closing and consolidation errors. 
• Overall accountable in the compilation of the consolidated balance sheet, income statement, statement of cash flows and other executive reporting requirements.
• Responsible in the review, analysis and presentation of the Group Cashflow and Working Capital to the CFO and the submission of the corresponding BOD slides.
• Leads the submission of the Financials required in the Group Audit and the compilation of all the audit requirements associated with the FS.
• Works with cross functional teams in addressing challenges, issues, and risks in the closing process to ensure timely and accurate books closing.
• Leads the debrief meeting to discuss closing issues with respective teams with the objective of keeping the best practices and improving on and addressing the gaps.
• Overall accountable in the tracking and monitoring of the GL and Consolidation KPIs and the presentation to the Group Finance Director and CFO
• Provides guidance to all subsidiaries to ensure consistency in consolidated financial reporting and applications. 
• Leads the balance sheet justification to ensure accurate and complete representation of the financial position of the company’s consolidated balance sheet. 
• Drives process improvements and assists with system transformation projects.

AECOM is seeking an Administrative Assistant to be based in Manila, Philippines

Job Description: 

The Administrative Assistant will provide administrative support to one or more managers within a group, office or business unit including some of or all of the following: prepares or proofs correspondence, forms, spreadsheets, or documents, schedules meetings, makes travel arrangements, and/or maintain inventory of office supplies.

• Assist in general administrative tasks and may provide support to other Executive Assistants
• Creates and maintains reports, spreadsheets, and other necessary documents in response to and in anticipation of department’s needs
• Prepares, reviews, submits and tracks expense reports for reimbursements
• Enters, tracks and processes departmental expenses and invoices for payment
• Sharepoint database administration
• Organize and manage Team shared files
• Processes documents for other departments as needed
• Assist in the development and update of project administrative procedures
• Reroutes documents to other approvers when necessary
• Perform other related projects and duties as assigned

Important to the role is a client-oriented mindset when selling and developing solutions while having a strong commercial understanding of a payment network business. Your passion for developing new digital payment experiences, creating business opportunities, and a market focused approach will enable you to succeed in this role. Specific work areas will include:

1. Active sales engagement with key partners and client to develop and craft deals to support the growth and active usage of Visa Credentials, and Value-Added Solutions to key clients and digital partners
 

2. Working with partners and clients, while collaborating with various internal stakeholders to grasp business, functional, and technical aspects of digital solutions and combine them with partners’ solutions and capabilities to create market-first or best practices offerings

3. Driving joint solution development efforts in the area of digital solutions and capabilities 

4. Drive implementation through regional and global teams in close collaboration with other key functional areas including marketing, product, consulting & analytics, and client success teams, as applicable

5. Evaluate local fintech and enabler partnerships across multiple segments which can assist in the development of strategic recommendations and business cases to achieve Visa’s strategic goals.

6. Provide guidance and expertise for product and client facing teams and lead discussions with prospective clients.

7. Close monitoring of market trends, emerging technologies, and prospective clients and partners in the digital payments space

8. Lead digital partners and client events as part of Visa’s thought leadership in the digital solutions and payment space

9Support the product team in managing team’s operating expenses for efficiency purposes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Talent Assessor, you will evaluate and assess the candidate pool for a designated functional area of the client’s organization to achieve high quality and timely filling of roles.  Using the client’s Applicant Tracking System (ATS), you will work closely with the on-site Recruitment Relationship Manager to manage those roles with high volume response.

Your duties may include, but are not limited to:

• Review applicants that apply to the client’s ATS for specified positions.
• Create a short list of candidates and present them to the Recruitment Relationship Manager.
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role.
• Develop an effective compelling story to sell the job and client company to prospective candidates.
• Assist with the interview scheduling process where necessary including gathering the candidate’s availability and confirming the interview date, time and location.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.