LOOKING FOR FILIPINO CANDIDATES

Position : Creative Director

Work Hours (Client) : 9 am to 6 pm, EST, M-F

Work Hours (MNL) : 9 pm to 6 am, EST, M-F

Holidays :       TBD

Pay Range : $200-$2500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a content creation and education company in the finance, credit card, and investing space. Founded in 2021, the company has a devoted following of 1.5+ million subscribers and works with a variety of brand partners.

We believe in investing in our people, recognizing their hard work, and rewarding their growth and loyalty. We are dedicated to creating a supportive and rewarding work environment where every team member feels valued and motivated.

Joining the company means being part of a forward-thinking company that values innovation, commitment, and the contribution of each team member. We're excited to see how you can help us grow, and we're equally excited to help you grow with us.

Duties and Responsibilities:

• Brand Development & Leadership: Champion the company's creative vision, ensuring cohesive and impactful brand messaging across all platforms and spearheading innovative strategies to elevate the brand.
• Comprehensive Content Strategy: Direct the creation and execution of a multi-platform content strategy, expanding our digital presence on Youtube with a focus on engaging content
• Social Media Expansion & Engagement: Craft and implement growth strategies for social media platforms on Youtube, Instagram, and Twitter, enhancing brand visibility and engagement through creative and consistent content planning.
• Graphic Design & Visual Creativity: Apply expert graphic design skills to produce compelling visuals for social media posts, website content, merchandise, and promotional materials, reinforcing the brand's visual narrative.
• Analytics & Content Planning: Utilize analytics tools to glean insights into content performance, leveraging this data to strategically plan and schedule content that aligns with audience preferences and brand goals.
• Collaborative Leadership: Coordinate closely with the international team, guiding content and visual strategies based on analytics, and ensuring cohesive efforts across all creative projects.
• Quality Assurance & Content Excellence: Oversee content across platforms, ensuring continuous improvement in quality and alignment with our brand's high standards.
• Strategic Partnerships & Sponsorship Engagement: Establish and maintain relationships with sponsorship partners, aligning with our brand's strategic objectives and enhancing our market presence.
• Brand Innovation & Diversification: Drive brand growth through exploration of new verticals, including livestreams, educational courses, and a potential podcast, maintaining a dynamic and evolving brand presence.
• Educational Course & Material Development: Lead in the creation of educational content and courses that enrich our audience's understanding and engagement with our key topics.
• Live Stream & Podcast Production: Oversee the technical and creative aspects of live stream and podcast production, ensuring a high-quality output that engages and grows our audience.
• Merchandise Design & Promotion: Direct the design and marketing strategies for merchandise, ensuring products align with brand identity and resonate with our audience.

Minimum Requirements:

• Must have been in the creative industry for at least 5 years
• Proven experience of at least 2 years as a Creative Director or similar role handling a creative team.
• A strong PORTFOLIO in digital content creation, social media management, and brand development.
• Ability to manage a team and collaborate effectively
• Excellent communication and project management skills
• Exceptional skills in photography and videography
• Must have basic skills in editing and post-production.
• Proficient in analyzing content performance and using insights to inform content strategy.
• Strong communication and interpersonal skills, capable of fostering relationships with partners and working collaboratively across teams.
• Creative, strategic thinker with the ability to manage multiple projects simultaneously.
• Experience in crypto, credit cards, finance, self-improvement & business is a MAJOR plus.

LOOKING FOR FILIPINO CANDIDATES

Position : Social Media Manager 

Work Hours (Client) : 9 am to 6 pm, EST, M-F

Work Hours (MNL) : 9 pm to 6 am, EST, M-F

Holidays :       TBD

Pay Range : $900-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a content creation and education company in the finance, credit card, and investing space. Founded in 2021, the company has a devoted following of 1.5+ million subscribers and works with a variety of brand partners.

We believe in investing in our people, recognizing their hard work, and rewarding their growth and loyalty. We are dedicated to creating a supportive and rewarding work environment where every team member feels valued and motivated.

Joining the company means being part of a forward-thinking company that values innovation, commitment, and the contribution of each team member. We're excited to see how you can help us grow, and we're equally excited to help you grow with us.

Duties and Responsibilities:

We’re looking for a social media manager who has graphic design capabilities.

They'll be using Canva and Photoshop to create graphics to post here Kaizen (@kaizen.hit) • Instagram photos and videos and they will need to be good at creating captions for both IG and X. Canva graphic templates are already provided but ability to create designs from scratch will be a huge plus

Minimum Requirements:

• Experience creating social media content, captions, and designs at least 2-5 years
• Canva and Photoshop proficiency required
• PORTFOLIO IS REQUIRED
• Ability to create designs from scratch

Position Description:

The Client Care Support will be part of our award-winning Customer Support team responsible for supporting the business and technical needs of our growing merchant base. As a Client Care Support, you will be assisting Authorize.Net merchants and partners with their payment gateway accounts through inbound phone calls.

Specific Responsibilities will include:

• Respond to incoming merchant and partner requests quickly, proficiently and professionally while meeting specific key performance indicators

• Answer merchant questions and resolve problems related to billing, account management, website integration, connectivity methods and other technical issues

• Thoroughly and efficiently document cases in customer relationship manager system (Dynamics)

• Update cases (Dynamics) with status of all ongoing issues and merchant contacts

• Collaborate with managers, advanced support, product support specialists and partner groups as needed to provide one-call resolution

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Job Description

• Demonstrate consistent, reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude.
• Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features via VOICE/EMAIL/Chat, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

About the job

Reporting to the Store Accounting Manager, this ASSOCIATE role is to be part of the Finance organisation in IKEA Philippines supporting Store, and by that support the growth of IKEA businesses by ensuring accurate and timely work practices on: Store Sales and tender reconciliations

Your assignment

• You ensure daily sales reconciliation are done accurately and in timely manner;
• You verify posted amount in statement are duly supported with valid document;
• You investigate and validate material discrepancies with Cash Office and Customer Relations;
• You prepare monthly cash discrepancy report;
• You are expected to generate localized reports monthly for archiving;
• You prepare and ensure accurate eSales file for monthly BIR submission;
• You are task for reconciliation of monthly GL accounts;
• You are expecting to assist Store Accounting Manager in preparation of monthly reports and audit schedules;
• You are assigned to other ad hoc tasks related to accounting and finance.

About the job 

Reporting to the Goods Flow Manager, this Assistant Manager role is responsible for the execution of goods flow processes within the assigned areas of the store.

This is accomplished by working alongside other Goods Flow co-workers, cooperating with other functions in Sales and Communication & Interior Design, and working with the Sales and Supply Support team, to ensure the preconditions for an effective and efficient replenishment of sales spaces and picking of goods for our customers, with a focus on excellence in execution. 

Your assignment 

• You work closely with the Goods Flow team to secure correct usage of short-term capacity of the store in order to maximize efficient logistics operations by considering space, equipment and people; 

• You influence and lead the goods flow co-workers within the assigned area or responsibility to secure the highest goods availability and enable customer picking at all times at the lowest possible cost; 

• You identify, recruit, retain and develop the many talents in the goods flow team to secure a diverse, competent team that can execute its assigned responsibilities with confidence and secure the future succession; 

• You live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team; 

• You ensure that the goods flow team works in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment; 

• You contribute with relevant goods flow input and feedback to the store business plan and logistics action plan and ensure that these actions are implemented in the inbound - and outbound goods flow processes. 

About the job 

Reporting to the Goods Flow Manager, this Assistant Manager role is responsible for the execution of goods flow processes within the assigned areas of the store.

This is accomplished by working alongside other Goods Flow co-workers, cooperating with other functions in Sales and Communication & Interior Design, and working with the Sales and Supply Support team, to ensure the preconditions for an effective and efficient replenishment of sales spaces and picking of goods for our customers, with a focus on excellence in execution. 

Your assignment 

• You work closely with the Goods Flow team to secure correct usage of short-term capacity of the store in order to maximize efficient logistics operations by considering space, equipment and people; 

• You influence and lead the goods flow co-workers within the assigned area or responsibility to secure the highest goods availability and enable customer picking at all times at the lowest possible cost; 

• You identify, recruit, retain and develop the many talents in the goods flow team to secure a diverse, competent team that can execute its assigned responsibilities with confidence and secure the future succession; 

• You live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team; 

• You ensure that the goods flow team works in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment; 

• You contribute with relevant goods flow input and feedback to the store business plan and logistics action plan and ensure that these actions are implemented in the inbound - and outbound goods flow processes. 

As a Senior Engagement Marketing Analyst - Email at Balsam, you'll be responsible for managing email calendars across various brands, executing email marketing campaigns, analyzing data and results, and identifying optimization opportunities. You will also play a pivotal role in enhancing our email volume, refining our workflows, and offering valuable insights to refine our campaign strategies and boost email sign-ups. If you're passionate about driving engagement through email marketing and thrive in a collaborative environment, we absolutely would love to hear from you!

What you'll be doing:

Email Marketing Execution, Analysis, & Recommendations

• Implements plans for identified business opportunities for Email strategies and analytics.
• Executes the planning and coordination of email strategies to advance business goals, with internal and external stakeholders.
• Develops short- and long-term lifecycle strategies that increase customer lifetime value and strengthen customer retention.
• Coordinates the flow of data across the team to ensure that campaigns are effective.
• Analyzes email metrics to improve conversion rates and develop future strategies.
• Manages and executes the testing process through our email service provider.
• Applies knowledge on all current direct marketing and email marketing best practices, CAN-SPAM, and GDPR compliance.
• Leads omni-channel tactics that promote engagement, retention, and loyalty across email marketing, organic, and paid channels.
• Develops tactics and analyzes metrics to assess the effectiveness of existing marketing, advertising, and communications programs.
• Identifies opportunities for A/B testing and effectively communicates results and makes actionable conclusions.
• Develops lead generation strategies for acquiring new subscribers.

Finance & Budget Management

• Monitors revenue pace to goal projections of their channel, reports back and provides key and real-time recommendations to sub-functional leads.
• Updates Expense Metric files and ensures the accuracy of data.
• Creates revenue build-ups for their channel and implements updates.
• Checks and reviews EM file for their channel and reporting.
• Performs discount dollar analysis to determine profitability in channel promos and offers.

Business Review & Season Wrap-Up Reporting

• Creates weekly/bi-weekly reports to review channel engagement and provide performance updates and learnings for key business partners.
• Presents and reviews performance in weekly meetings with the functional lead.
• Prepares and executes ad hoc deliverables for their channel.
• Executes analysis and season wrap-up slides for their channel.
• Raises flags within their account/channel and provides timely recommendations for optimizing current and developing future campaigns.
• Monitors and reports on competition, relevant news, and industry trends.

Integrated Planning & Cross-Functional Collaboration

• Plans channel initiatives to support integrated planning goals and presents to their sub-functional leads.
• Implements integrated planning initiatives and applies customer insights in their channel campaigns.
• Identifies and requests for deliverables in their channels.
• Collaborates with cross-functional leads and key stakeholders to develop holistic email plans and to align on goals, timelines, deliverables, and due dates.
• Assists cross-functional partners to execute email requests while applying relevant strategies and best practices.
• Contributes to the success of the team by assisting in other duties defined by management.

Tools & Agency Management

• Displays proficiency in Email Marketing and CRM tools and platforms such as but not limited to Klaviyo, Email on Acid, Litmus, and Narvar.
• Attends meetings with agency partners when needed; takes notes and shares with the team.

Team & People Management

• Trains and mentors more junior Marketing Analysts or cross-functional team members.
• Provides guidance and critical feedback when needed.
• Documents processes, strategies, and campaigns for internal and external reference.

Other Duties & Responsibilities

Performs other duties that may be assigned from time to time

What we’re looking for:

• Bachelor’s Degree in Marketing or any related course
• Minimum two (2) to three (3) years of work experience in Engagement Marketing channels such as Social Media, Content, Influencer, or Email
• Experience with Email Marketing and CRM tools and platforms such as but not limited to Klaviyo, Email on Acid, Litmus, and Narvar
• Experience with basic HTML
• Experience with Email Copywriting
• Experience with Data Analysis

Location: The Senior Engagement Marketing Analyst - Email position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only. Additionally, our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. Company executives visit the Philippines regularly, so team members attend in-person meetings from time to time.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

MySigrid is seeking a highly organized and detail-oriented individual to join our team as a Remote Full-time Chief of Staff. The ideal candidate will serve as the trusted right-hand person to the executive, managing day-to-day operations and supporting strategic initiatives in the venture capital firm. Your responsibilities will include prioritizing tasks, managing communications, overseeing deal flow, and ensuring seamless operations.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities

• Learn every aspect of venture capital: Shadow the executive to gain comprehensive knowledge of venture capital operations and processes.
• Email Management: Prioritize and respond to all emails promptly, ensuring efficient communication flow.
• Meeting Support: Attend meetings, capture action items, and follow up on tasks as necessary.
• Task Prioritization: Assist in creating and managing the executive's to-do list, prioritizing tasks based on importance and urgency.
• Calendar Management: Utilize scheduling software to manage the executive's calendar, ensuring efficient use of time.
• Daily Planning: Prepare daily bullet plans outlining critical tasks for the day, keeping the executive focused and organized.
• Deal Flow Management: Manage and prioritize deal flow, supporting the deal process from inception to completion.
• Meeting Preparation: Ensure the executive is fully prepared with background information and context before meetings and follow up on action items afterward.
• Stakeholder Engagement: Engage with portfolio CEOs to gather metrics and monitor the performance of portfolio companies.
• Project Management: Manage partner projects, brand/marketing initiatives, and events, ensuring successful execution and delivery.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Bachelor's degree in business administration, Finance, or related field
• 2-3 years of experience in venture capital, private equity, or related industry.
• Proven track record of successfully supporting C-suite executives or senior leadership.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to evaluate data and contribute to strategic decision-making.
• Amenable to US Night Shift (Pacific Time) work schedule 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

MySigrid is seeking a highly organized and detail-oriented individual to join our team as a Remote Full-time Guest Experience Specialist. The ideal candidate facilitates seamless guest interactions, collaborates with internal teams, and addresses inquiries promptly and courteously. Proficient in administrative procedures, with exceptional communication skills and a proactive approach to resolving guest concerns, ensuring optimal satisfaction, and maintaining accurate records of interactions.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities

• Ensure seamless virtual guest interactions and enhance the overall guest experience.
• Collaborate with internal and external teams to streamline operations and deliver exceptional service.
• Promptly and courteously address incoming guest inquiries through various communication channels.
• Effectively handle multiple guest inquiries simultaneously, demonstrating excellent multitasking abilities.
• Provide accurate information, resolve guest queries, and offer assistance with reservations, amenities, and directions.
• Proactively identify and resolve guest complaints, ensuring their satisfaction.
• Maintain accurate records of guest interactions and relay messages as necessary

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Bachelor's degree holder
• Proficient in administrative and clerical procedures
• Strong computer skills and familiarity with relevant software applications
• Sound knowledge of customer service principles and best practices
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and prioritize tasks effectively.
• Amenable to US Night Shift work schedule and Tuesday and Wednesday Offs.
• Full-time position with opportunities for growth and development.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position : Executive Assistant

Company/Client : ELTE     

Company Website : http://elte.com

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm) EST

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Holidays : Canadian Statutory Holidays Off (see holiday info below)      

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

A luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

We predominately work with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area. 

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model. 

We are a retailer of various brands and product lines, but also produce our own brand of product. 

Our Company Values are:

Committed to Quality

Hands On

Open Minded

Humble

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence

• At least 5-7 years of experience as an Executive Assistant (must reflect on resume)
• Must have stayed in one company/supported the same executive for at least  3 years+
• Strong Excel Proficiency is required
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

Holiday Information:

Candidate can expect to have Canadian Statutory Holidays

About Catena:

At Catena, we redefine overseas hiring by cultivating Filipino talent. Our rigorous qualification program and exclusive upskilling opportunities pave the way for a prosperous future at no cost to our candidates. We scout the brightest individuals, equip them with superior skills, and connect them with high-profile roles. Join us as a driven, ambitious individual and work directly with executives, evolving as their indispensable partners. Are you ready for this transformative challenge?

About the role:
Role: (Internal) Recruiting Director
Work Schedule: Full-Time | 40 hours per week | Overlapping US Time Zones
Salary Range: (Dependent on skills and experience)

Duties and Responsibilities:

• Lead the recruitment team in identifying, attracting, and retaining top-tier talent to meet client demands.
• Develop and implement comprehensive strategies to grow and scale the recruitment team effectively.
• Forecast future recruitment needs based on industry trends, client requirements, and business objectives.
• Optimize recruitment processes and workflows to enhance efficiency and effectiveness.
• Implement and promote best practices in recruitment, continually experimenting with innovative approaches to improve outcomes.
• Provide strategic guidance and direction to the recruitment team, fostering a culture of collaboration, innovation, and excellence.
• Monitor and analyze recruitment metrics and performance indicators to assess team effectiveness and identify areas for improvement.
• Collaborate with internal stakeholders to understand client requirements and align recruitment efforts accordingly.
• Stay updated on industry trends, emerging technologies, and best practices in recruitment to drive continuous improvement and innovation.

• Proven experience in growing and leading recruitment teams in a fast-paced environment.
• Demonstrated expertise in developing and implementing recruitment strategies to meet business objectives.
• Strong forecasting skills with the ability to anticipate future recruitment needs and plan accordingly.
• Proficiency in optimizing recruitment processes and workflows to enhance efficiency and productivity.
• Excellent knowledge of recruitment best practices, committed to continuous learning and experimentation.
• Exceptional leadership and management skills, with the ability to inspire and motivate team members to achieve their full potential.
• Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Proven ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  

Tools, Software, and Applications:

• Office 365
• Google Workspace
• Slack
• Zoom
• Workable or any ATS.

• Career Growth

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: M-F, 9:00am – 5:00pm PST|1:00am – 9:00am Philippine time

Pay Range: $1000 - $1500 monthly

• Report building
• Generate reports frequently in a CRM platform
• Edit documents
• Handle expense reports
• Keep Google Drive organized, clean, and up-to-date
• Calendar management - book travel, and meetings, and handle other calendar updates
• Send thank you notes
• Handle note-taking for larger meetings (mid-year and end-of-year meetings)
• Organize email and create email templates
• Trello experience would be great to keep cards and organization within that platform
• Admin tasks: new item forms for distribution
• Transcribe and simple data entry on an LMS platform for onboarding and education
• Actively and efficiently support 3 people in the company

• Social Media - IG Management

• Minimum 3 years of experience
• Good to Excellent communication and written skills; minor accent is acceptable
• Tools: Google Drive, Google Calendar, Google Workspace, Google Docs, LMS system (advantage), Trello (advantage) or any similar tool
• Must be proficient with Excel and Google Sheets
• Seeking a candidate who has experience working with the CEO, founder, or owner of a company
• Seeking an experienced Executive Assistant who can assist 3 people in the company

About the job

Reporting to the Kitchen Food Manager, this TEAM LEAD role is responsible for the development of the IKEA business in his/her respective area of responsibility: IKEA Kitchen. He/She strives to make people smile while providing irresistible food offers in a welcoming atmosphere that gives the customers a good reason to return again.

Your assignment

· You always look at the store through the eyes of your customers and walk the store regularly. You have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants and then take action based on their input;

· You have an overview of the store business plan and IKEA Food action plans, and you contribute to your area’s action plan by supporting your manager in implementing it with the team;

· You work with your manager to actively contribute and support relevant marketing and in-store activities;

· You ensure your area is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience;

· You work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.

JOB DESCRIPTION AND RESPONSIBILITIES

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT services, and promoting a service culture focused on the employee experience. 

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the standard working hours in future based on the business requirements

Key responsibilities include:

• Continual improvement of services and processes
• Building strategic partnerships throughout the organization
• Managing services throughout their lifecycle
• Influencing decisions as a customer advocate
• Facilitating transparent communication and collaboration
• Providing clear, weekly reporting focused on results and milestones

The ideal candidate should have a strong IT background, understand the evolving needs of the business, and have a passion for process improvement. They should balance empathy with the ability to explain limitations, understand the cost implications of services, and be able to back decisions with data. Excellent communication, interpersonal skills, and a commitment to delivering quality services are essential.

The candidate must be comfortable providing ITSM services autonomously and building strong relationships with staff and leaders globally. They should use analysis and relationships to improve the user experience in their region and beyond. The candidate will be expected to provide clear reporting and KPIs on a monthly basis, and track milestones in our systems for visibility.

The successful candidate will demonstrate emotional intelligence, executive presence, and the courage to highlight inconsistencies. They should be self-motivated, committed to enhancing ITSM processes, and eager to improve Visa through discussion, influence, leadership, and action. They will be expected to create plans with milestones and dates for optimal value achievement and provide professional proposals for ITSM service improvement on a quarterly basis.

Essential Functions include:

• Prioritizing and addressing local Service Improvement Opportunities quarterly, meeting or exceeding targets
• Analyzing ServiceNow data to identify service gaps and drive improvements
• Meeting with World Area staff/leaders to present analysis of services, capturing feedback and aligning with business needs
• Driving service transition and integration activities beyond minimum requirements, striving for world-class delivery
• Developing actionable plans with key deliverables/milestones, eliminating ambiguity
• Communicating with high energy, excellent verbal, written, and presentation skills are essential
• Creating clear and actionable service-related communications for distribution to targeted audiences
• Building partnerships and encouraging collaboration to maximize continual improvement opportunities
• Transforming complex technical concepts into precise, audience-appropriate language
• Leading in ambiguous high-pressure situations and working independently with limited direction
• Prioritizing and managing a wide range of competing initiatives
• Taking ownership of urgent customer items and building strong relationships with internal customers
• Optimizing service delivery by aligning technology owners with best practices and methodologies
• Challenging assumptions and the status quo, exhibiting strong organizational courage
• Developing persuasive business plans and proposals that maximize return on investment
• Exhibiting strong problem-solving skills and critical thinking techniques
• Understanding organizational change management and user experience improvement techniques
• Engaging professionally with people at all levels, using strong interpersonal skills
• Managing time and priority with attention to detail across a wide array of competing initiatives
• Integrating into a team of technical, process improvement and change management professionals
• Providing quarterly written proposals to leadership on biggest ITSM opportunity areas to serve Asia Pacific

The successful candidate will possess the following qualities:

• Strong ideation and problem-solving skills
• Results-oriented with a continuous improvement mindset
• Coachable and positive attitude
• Strong and concise communicator, effective listener, and empathetic
• Self-sufficient in admin tasks and effective at prioritizing

Additional responsibilities include tracking goals on a weekly basis, presenting monthly reports and strategy updates, showcasing milestone progress, and meeting or exceeding goal targets with weekly reporting. The successful candidate will demonstrate a high degree of autonomy and ownership, and possess excellent communication skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site) or more of the time based on business needs.

Job Title: Accounts Payable Specialist

Job Type: Full Time

Work Hours: Monday to Friday, Pacific Time

Salary: $1100 - $1200 USD per month

Responsibilities include but not limited to the following:

• Process & match all invoices to PO according to company guidelines.
• Responsible for posting daily receivables and maintenance of vendor databases.
• Data entry of all company payments in a timely manner.
• Prepare mailing and maintenance for all A/P checks.
• Oversee maintenance of A/P files and records.
• Performing bank and account reconciliation of receivable accounts.
• Interface with vendors on all payments matters and discrepancies.
• Process and oversee expense reimbursements and reporting.
• Reconcile and print A/P reports.
• Process credits and allowances for advertising, merchandise returns, slotting fees.
• Analyze and prepare A/P accounts and prepare analysis as required.
• Assist with monthly closings.
• Assist with annual budget preparation.
• Handles 1099 preparation and filing.
• Works closely and assists as backup for accounts payable duties such as verifying all invoices for payment and ensuring expenditures are charged to appropriate accounts.
• Assist with special projects.

Requirements:

• Minimum 2 years of experience in Accounts Payable.
• Proficiency in Excel (VLOOKUP, Pivot Tables), Word, and Outlook.
• Experience with Enterprise Resource Planning (ERP) systems.
• Strong ability to use calculation skills to include discounts, commissions, percentages and interest.
• High attention to detail.
• Ability to prepare reports and business correspondence.
• Excellent verbal and written communication skills.
• Strong organizational, analytical and problem skills to manage workflow and priorities.
• Flexible to work in an ever changing environment.

MyDeal is a leading Australian online retail marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal has been a part of Woolworths Group, Australia and New Zealand’s largest retailer. Our partnership with Woolworths Group continues our shared commitment to provide great value, quality products and convenience for our customers.

MyDeal.com.au has traditionally operated as a marketplace platform however, we have expanded and launched our very own In-Stock department, purchasing and selling inventory on our own site and multiple other sales channels online. We are seeking an Assistant Operations Manager – Instock Operations to join our team, to assist in coordinating all key import functions.

Responsibilities

• Overseeing and management of the day-to-day operations of the Instock operations function.

Logistics and Supply Chain Management

• Coordinate the movement of goods from suppliers to warehouse.
• Implement systems for tracking shipments and inventory levels.
• Continuously evaluate and improve logistics and supply chain processes.

Procurement Management

• Develop and implement procurement strategies and policies.
• Identify and evaluate suppliers, negotiate contracts, and establish vendor relationships.
• Monitor supplier performance and resolve any issues or discrepancies.
• Ensure compliance with procurement regulations and ethical standards.
• Maintain accurate records of procurement activities.

Training and Development

• Assist in developing and delivering training programs for all Instock operations staff.
• Continuously review processes, identifying opportunities for improvement and efficiency gains.
• Support the onboarding process for new hires, providing them with the necessary operational training and guidance.

Team and Performance Management

• Support the hiring, training, and development of the Instock operations team.
• Set up performance goals and expectations for the Instock operations team.
• Provide guidance and coaching to team members, addressing performance issues and fostering a positive work environment.
• Redundancy/resilience building is essential for this role to ensure there are no substantial disruptions to Instock Operations in the event of personal or annual leave, or unforeseen circumstances.

Reporting and Analysis

• Prepare and present reports on procurement and logistics performance.
• Use data and analytics to identify areas for improvement and make data-driven decisions.

• Prior experience in team and operations management, or a related field.
• Demonstrates a strong commitment to supporting stakeholders and actively contributes to achieving optimal outcomes.
• Strong leadership abilities, including the capability to motivate and guide a team, resolve conflicts, and foster a positive work environment.
• An understanding of technical requirements surrounding e-commerce marketplaces is highly advantageous.
• Knowledge of e-commerce software, logistics and procurement systems, and relevant tools for effective performance tracking and reporting.
• Ability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, handle multiple tasks simultaneously, and remain composed under pressure.
• Detail-oriented mindset with a focus on accuracy and quality.
• Full-time on-site availability and willingness to work are required.

MyDeal is a leading Australian online retail marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal has been a part of Woolworths Group, Australia and New Zealand’s largest retailer. Our partnership with Woolworths Group continues our shared commitment to provide great value, quality products and convenience for our customers.

• Plan and implement SEO strategies.
• Assist with technical SEO audits to improve website's search engine visibility.
• Perform in depth data analysis of Google Analytics, Search Console, AHREFS and other analytic tools to develop and recommend SEO strategies.
• Perform keyword research in coordination with business objectives to optimise existing content and uncover new opportunities.
• Provide recommendations and execute/manage strategies for content development in coordination with SEO goals.
• Work with stakeholders on technical SEO requirements to achieve desired outcomes
• Collaborate with the other marketing teams to align and integrate our strategiries effectively.
• Monitoring SEO performance
• Collaborate & integrate with SEO agencies.

• A minimum of 3+ years experience working in a similar role.
• Advanced skills and sound knowledge of Google Analytics, Google Search Console, Google Trends and Keyword Planner and other SEO tools such as Screaming frog, Ahrefs, Semrush, SimilarWeb etc.
• A curious, analytical, data driven approach with a growth mindset and interest in continuous improvement, of skills, systems, processes
• High attention to detail
• Excellent organisational, communication and project management skills, the ability to consistently meet deadlines and work on multiple projects at one time.
• The ability to manage stakeholders and desire to work collaboratively cross functionally
• Proven performance in SEO; delivering technical, content and outreach strategies.
• A good understanding of SEO best practices and latest updates, and value an evidence based approach over trends and hype
• Experience in either HTML, Python, Schemas, CSS, or JavaScript
• Intermediary knowledge of Microsoft Excel and other office packages.
• Background or knowledge in any data management/analysis tools such as SQL, Tableau, Power BI, etc

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The IT HelpDesk Manager will spend approximately 20% of their time working on projects and 40% supporting SaaS applications and working on Service desk tickets. This position collaborates with all levels of management within various departments to understand the current state, identify business requirements, and recommend technologies. The IT HelpDesk Manager works in a fast-paced, dynamic environment and will be expected to prioritize and work on multiple projects and tasks simultaneously.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved. 
• Provide support and administration of Azure, Intune, Azure Active Directory, Google, computer hardware, and operating systems, and perform other job-related duties as required.
• Participate in project-related work to deliver improvements in these areas.
• Learn about and assist with the support of other applications and platforms, including solutions like Atlassian, AWS, GCP, and Git.

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases

• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Overseeing CIS user testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new Tech staff.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery of the company and client’s offerings (i.e. its products and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth.
• Writing progress reports and delivering presentations to the relevant stakeholders.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• 3-5 years experience leading onshore/offshore teams in a remote work environment
• 3-5 years experience with ITIL and managing Critical incidents
• 3-5 years of experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 3-5 years experience with Atlassian products: Confluence, Jira Service Management, etc
• 3-5 years experience with endpoint security products.
• 2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA.
• Experience managing DNS, SPF, and DKIM.
• Experience troubleshooting in a multi-user high availability 24x7 environment.
• Experience in PC repair, troubleshooting, and deployment (Windows and MAC).
• 3+ years of experience developing and maintaining technical documentation in Confluence.
• Should have one or more of the following certifications: Azure, IAM, Intune, or other industry-relevant certifications related to Microsoft, Google, or AWS products.
• 2+ years experience working in an Agile environment, including project management of resources on the HelpDesk team.
• 2+ years of experience developing and driving process workflow improvement 
• 2+ years experience with Asset lifecycle management
• 2+ years experience in vendor management
• Experience administering Azure, AWS, Google, GCP.
• Experience with domain registrars - GoDaddy \ Route53 \ Wix.
• Experience one or more scripting languages, like PowerShell, Ansible, etc…
• Experience automating workflows.
• Experience with Modern Campus DestinyOne
• Experience with budgeting
• Experience de-escalating heated conversations
• Experience with SQL databases and queries

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. Accountant, you will maintain a general ledger and review financial statements for accuracy before preparing reports that will assist senior management in making informed decisions about upcoming projects or years’ budgets. They’re also responsible for keeping track and recording all transactions within a company.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Cash

•  Review cash transactions running through Netsuite’s cash application module for Babylist, Inc. and our subsidiaries.
• Record cash transactions not captured through Netsuite’s cash application module, assigning coding as necessary and resolving open coding questions.
• Perform monthly cash account reconciliations between Netsuite and our bank, ensuring that reconciling items are identified, followed up on and resolved on a timely basis.

Credit Card Transactions

• Record Amex/ Brex credit card transactions.
• Reconcile Amex/ Brex credit card payables.  Identify and resolve any reconciling items on a timely basis.
•  Accrue for credit card rebates as necessary.  Track and report on available rebate

Receivables

• Assist in reconciling receivables for our durable medical equipment company, including matching funds received against outstanding customer/ insurance receivables.

Prepaids                                                                                                        

• Ensure that prepaid is set up appropriately by reviewing invoices, and ensuring that prepaid is set up in FloQast using the appropriate amortization period, account, and amortization account destination. 
• Reconcile prepaid accounts to the general ledger every month.  Identify and resolve any reconciling items on a timely basis.

Fixed and Intangible Assets

• Reconcile intangible asset/ accumulated amortization accounts every month, ensuring the sub-ledger agrees to Netsuite.
• Assist in Fixed Asset projects as necessary.

General Tasks 

• Verify, allocate, post, and reconcile accounts payable and receivable
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Provide technical support and advice on Management Accountant
• Review and recommend modifications to accounting systems and procedures
• Manage accounting assistants and bookkeepers
• Participate in financial standards setting and in the forecast process
• Provide input into the department’s goal-setting process
• Prepare financial statements and produce budget according to schedule
• Assist with tax audits and tax returns
• Direct internal and external audits to ensure compliance
• Plan, assign and review staff’s work
• Support month-end and year-end close process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Ensure compliance with GAAP principles
• Liaise with our Financial Manager and Accounting Manager to improve financial procedures

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• Proven experience as a Financial Controller, Accounting Supervisor, chief or senior accountant
• Thorough knowledge of basic accounting procedures
• In-depth understanding of Generally Accepted Accounting Principles (GAAP)
• Awareness of business trends
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end close process
• Hands-on experience with accounting software packages, like FreshBooks and QuickBooks
• Advanced MS Excel skills including Vlookups and pivot tables
• Accuracy and attention to detail
• Aptitude for numbers and quantitative skills
• BS degree in Accounting, Finance, or relevant
• Relevant certification (e.g. CMA or CPA) will be preferred
• Attention to detail
• Strong organizational and communication skills
• Confidentiality and integrity
• Degree in Accounting; MSc is a plus

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

We are seeking a driven, attention to detail Operations Officer – Data Validation to join our SKALE team to support in the following function

• Assist in verifying data submitted and correcting data that is labelled inaccurately for purpose of improving data and model accuracy
• Assist in compiling overall summary metrics based on this review and identifying trends
• Assist in addressing periodic client quality reviews
• Contribute to discussions with team on quality errors within assigned projects and help identify improvement areas

Responsibilities

• Enters / inputs data as needed in the customized data template application
• Verifies data against the input and make the necessary corrections (as needed)
• Performs quality checks in accordance with established procedures
• Responsible for meeting Quality Assurance standards
• Communicate issues in a timely manner
• Assist in process optimization
• Organize files according to confidentiality policies      

About the Role

Job Title: Operations Manager

Reports to Chief Operations Officer

Salary: starting rate at 50,000/ monthly gross

Work Schedule: Shifting Schedule

This role manages operational efficiency and assures the daily operations of the store ensuring that it runs smoothly and efficiently.

• Responsible for generating and analyzing daily sales reports, OPEX, P&L, and Inventory Management.
• Coordinate marketing strategies by using/ analyzing the latest trends to achieve targets based on the branch performance.
• Acquire good leadership skills to handle all concerns from subordinates to customers and provide necessary trainings needed by the frontliners.
• Handles internal and external stakeholders to ensure profitability of assigned brands and mitigating operational expenses.
• Supervise specific brand operations assigned by the Operations Head.
• Responsible for financial reports and competition analysis based on targets set by finance.
• Preparation and provide daily, weekly, monthly and annual reports on a timely manner.
• Understand sales opportunities of company-owned and franchise stores.
• Coordinating with the different departments regarding different concerns in the operations.
• Acquire best practices for training, seminars, and other related trends for the operational improvement of our company-owned and franchise stores.
• Proactively communicating any comments, concerns, and suggestions.
• Process improvement and process management.
• Propose, plan, and implement strategies that would complement new and existing programs of the brand to reach KPI.
• Spearhead opening of new stores. Process CTO (Clearance to Operate) in coordination with other departments.
• Control food costs at a minimum and push for volume sales.
• Ensure documentation of Business Permits and timely processing of renewals.
• Manage labor costs and manpower scheduling needed to optimize store operations.

LOOKING FOR FILIPINO CANDIDATES

Position Title : Administrative and Communication Coordinator

Work Hours (Client) : 7am to 4pm ET | Mon - Fri

Work Hours (MNL) : 8pm to 5am MNL | Mon - Fri 

Holidays :       TBD

Pay Range : $800 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

If you love doing executive admin related tasks and having the opportunity to connect and interact with customers and clients, this role is for you!

The role primarily involves answering incoming calls and assisting with administrative tasks for the controller. Approximately 20 hours per week will be dedicated to phone duties, including scheduling appointments, contacting vendors, and completing forms. The position combines front desk customer service with administrative assistance, without a ticket system. The ideal candidate will handle incoming calls, route calls, take messages, and support the controller with tasks like document management and vendor/client communication. This role is split evenly between inbound phone attendant and executive assistant to the controller.

• Answer and greet callers warmly.
• Listen to caller's needs and determine the right DD&G contact.
• Keep an updated list of employees and roles for accurate call routing.
• Use the phone system to transfer calls to the correct person.
• Take messages when the desired contact is unavailable.
• Provide basic information about DD&G to callers.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation
• Manage and organize the controller's calendar, scheduling meetings and appointments.
• Handle email correspondence, prioritizing emails and responding on behalf of the controller when appropriate.
• Manage travel arrangements and itineraries for the controller.
• Handle confidential information with discretion.

Minimum Requirements:

• 3-5 years of proven experience as an Executive Assistant or in a similar role for a USA company.
• Proficient in English, both written and verbal
• Strong organizational and multitasking skills
• Ability to handle confidential information with discretion

Essential Tools/Software:

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• ChatGPT (refining prompts)

We are seeking a talented Product Photographer to join our dynamic remote team. The Product Photographer will be mainly receiving a product via mail, then taking professional photos of the product from multiple angles. These photos will be used by our design team to turn them into high-quality lifestyle images or infographics that will be used mainly for Amazon and other ecommerce platforms.

This is a per-task-based job that will get you fully booked if you're skilled.

Job Functions & Responsibilities:

• Take product photos on a white background
• Take photos on different background styles
• If possible, provide lifestyle photography too (mention which category you can do, ie: pets, baby, etc)
• Making sure the photos are usable by our team of designers

Qualifications & Requirements:

• At least 2 years experience in product photography
• Must have all the material needed for the photos
• Must be a self-starter, can take initiative, and work without supervision
• Excellent Written English (No typos!)
• Must have good communication skills and the ability to proactively communicate
• Must be committed, focused, detail-oriented and professional

• Bonus: can also produce infographics
• Bonus: can produce product videos

This per-task-based job will turn into a long-term contract if it goes well.

Every project usually involves sending you the product, then requiring you to provide photos from multiple angles on a white background.

We predict to receive a lot of ders. As such, the rate range we aim for internally is $5-$7 per photo

Position: Talent Acquisition Specialist

Working Hours: 12pm - 8pm EST (either Wed - Sun OR Tues - Sat)

Salary Range:  USD 800 - 1000/month

Tasks:

● Responsible for consistent interviewing and onboarding

● Works with the Office Manager and Hiring Team to create, modify, and post job ads on the Indeed platform

● Reviews and filters resumes, sends assessments, and sets up interviews for candidates

● Conducts initial interviews

● Follows the company interview process in both an individual and group interview setting

● Writes professional, concise summaries of interviews for leadership review

● Sends offer letters as well as background checks and drug tests to approved applicants

● Tracks applicants throughout the onboarding process and documents and communicates progress verbally and through the Google Drive

● Success Metric is daily pulse submissions on interviewing and onboarding statistics

● At least 1 year of recruiting and interviewing experience in a US-based company.

● Excellent verbal and written communication skills

● Outstanding problem-solving skills, with a bias for action

● Ability to multitask, prioritize, and manage time efficiently

● Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

● Able to learn basic aviation terms like aircraft types, phonetic alphabet, military time, and other common vocabulary

● Knows when to ask questions and where to find answers