視訊專家

地點：菲律賓馬尼拉

公司： Elogio Asia 是醫療美容行業領先的經銷商，專注於尖端雷射技術和注射產品。

職位概述：

作為視訊專家，您將負責為各種行銷材料、電子商務平台和促銷活動捕捉高品質影片。您的角色對於以最具吸引力和專業的方式展示公司和影片中的人員（產品和人才）以吸引客戶並推動銷售至關重要。由於該職位是亞太地區子公司媒體團隊的一部分，因此需要在多元文化團隊中出差和工作。

主要職責：

- 負責策劃、拍攝、編輯影片和靜態影像

- 參與/領導各種項目的故事板和拍攝概念化，包括但不限於活動報導、宣傳視頻和社交媒體視頻

- 為社群媒體、公司職能和其他業務需求創建內容。

- 利用最新的產品趨勢知識和攝影/成像技術來增強產品影片/照片展示。

- 具備 AV 知識，能夠積極與外部供應商合作，在活動期間同步直播

- 在適當的時候協助舉辦活動、會議和活動。

- 有圖形內容創作經驗者佳。

- 公司提供額外的臨時任務。

要求：

1. 對電影和影片編輯的普遍熱情和興趣

2. 數位媒體與醫學美學趨勢的美學眼光

3. 能夠進行拍照及影片拍攝

4. 熟練操作攝影機、燈光、音響等設備進行拍攝。

5. 熟練使用Adobe Illustrator、Photoshop、Premiere Pro等圖形設計及影片編輯軟體

6. 熟悉管理Facebook & Instagram等數位管道

7. 吃苦耐勞，積極主動

8.必須能夠出差

9. 駐馬卡蒂辦事處

有興趣的申請者請在申請中附上您的作品集和展示捲軸。謝謝。

Video Specialist

Location: Manila, Philippines

Company: Elogio Asia is a leading distributor in the medical aesthetics industry specialising in cutting-edge laser technologies and injectable products.

Job Overview:

As a Video Specialist, you will be responsible for capturing high-quality videos for various marketing materials, e-commerce platforms, and promotional campaigns. Your role is crucial in presenting the company and those involved in the video (products and talents) in the most appealing and professional manner to attract customers and drive sales. As this role is part of the media team with APAC subsidiaries, travelling and working in a multi-cultural team is to be expected.

Key Responsibilities:

- Responsible for planning, filming, and editing videos & still images

- Participate/Lead storyboarding and shoot conceptualisation for a variety of projects including but not limited to Events Coverage, Promotional Video and Social Media Videos

- Create content for social media, corporate functions and other business needs.

- Utilise up-to-date knowledge of product trends and photography/imaging technology to enhance product video/photo presentation.

- Knowledge in AV to actively work with external vendors to synchronise livefeed during events

- Help out with events, meetings and functions as and when appropriate.

- Experience in graphic content creation is a plus.

- Additional ad-hoc tasks are provided by the company.

Requirements:

1. A general passion and interest in film and video editing

2. An aesthetic eye for digital media & medical aesthetic trends

3. Be able to do photo taking and video filming

4. Be proficient with operating video cameras, lighting, audio & other equipment to capture footage.

5. Proficient with Adobe Illustrator, Photoshop, Premiere Pro, or other graphic designing and video editing software

6. Familiar with managing digital channels such as Facebook & Instagram

7. Driven, hardworking and pro-active

8. Must be able to travel

9. Based in Makati Office

Interested applicants please include your portfolio and show reel in your application. Thank you.

CCK specialises in the development, support, and implementation of treasury systems. CCK’s Head Office is based in Perth, with offices in Sydney, Kuala Lumpur, Manila, and Jakarta.

Responsibilities of the role

• Assist Senior Consultants with system implementations of Guava Suite components covering the following key functionalities:
  • Business Reviews
  • Guava database build and configuration 
  • Report development.
  • Specifying interface requirements 
  • User Acceptance testing
  • Data Migration
  • Parallel Run 
  • Live Run
• Client Support. Troubleshooting of reported issues and providing solutions.
• Testing of New software releases, new enhancements, and functionality improvements.
• Providing training to clients.
• Other consultancy services as required.

The candidates will require:

• Good understanding of financial market instruments 
• Tertiary qualifications in mathematics, finance, and/or accounting
• Strong analytical skills and quantitative ability
• Excellent communication skills both written and oral

We will look favorably on someone who has a degree or previous experience in dealing, risk management, operations, or accounting within a treasury and banking environment and has worked on system implementation projects in the banking/treasury areas.

The person must have the following personal traits

• Team orientated but also a self-motivated self-starter. 
• Ability to work in a high-pressure environment.
• Keen learner looking to expand skill sets and knowledge base.
• Enjoys challenges.
• Motivated and a quick learner
• Enjoys problem-solving. 
• Be accountable in an impact and results-driven organization.
• Flexible with working hours / working long hours when necessary.

Multi-national colleagues

Challenging role

Great Teamwork

Job Description

This is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. 

Responsibilities

•This role administers the business processes related to client onboarding, offboarding, reporting, and ongoing management of client and users that the GCR Team caters to.

•Manage activities, requests, and inquiries for support and information thru various case management tools which includes but is not limited to emails, chat, calls, etc.

•Manage enrollment, client set-up, and deactivation process by closely coordinating with clients, Client Success, Product, and other internal organization as needed.

•Ability to understand and troubleshoot problems and clearly identify complexity for proper and timely escalation.

•Deliver consistent high-quality work to ensure an excellent client experience.

•Perform work with a high degree of excellence and accuracy, maintaining and fulfilling service level objectives with best practice and process applied.

•Identify key process improvement and opportunities based on inquiry trends and any operational pain-points to improve service delivery.

•Collaborate with the analysts and leadership team to develop and deliver training materials for new hires and continuous learning for existing team members.

•Participate in regular team meetings to share insights, discuss challenges, and contribute to team strategies.

•Manage documentation in SharePoint, Microsoft Dynamics/OneCRM, and other data repositories.

•Build and enhance positive working relationships with internal and external stakeholders.

•Contribute to team efforts by accomplishing related tasks as needed.

•Provide global support during US/LAC/EU/AP/CEMEA business hours as needed.

•Demonstrate flexibility in schedule changes - willingness to work a flexible schedule to include weekends, possible holidays and overtime when needed. (24/7 operations, rotating and shifting schedules)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Who We Are

New Energy Nexus (www.newenergynexus.com) is an international not-for-profit organization that supports clean energy entrepreneurs with funds, business acceleration and access to networks. We started in California and have expanded operations into China, India, Uganda, Thailand, Indonesia, Vietnam and Philippines.

Our mission is to support diverse entrepreneurs to drive innovation and build equity in the global clean energy economy. Our goal is to support 100,000 startups to succeed by 2030 – a decisive decade in our collective struggle with climate change. With our network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Through our global network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Since 2004,

New Energy Nexus started in Southeast Asia to build an ecosystem of clean energy entrepreneurs working on solutions to address this regional energy growth and the climate change situation. New Energy Nexus launched its Philippines program in 2019. We support energy entrepreneurs to create new innovative energy startups that will help to build the nation’s clean energy economy.

About the Role

As Partnerships Manager, you will develop and nurture partnerships that advance storytelling and outreach, build relationships that could potentially lead to follow-on opportunities for NEX PH and program alumni, and plan events that showcase the clean energy entrepreneurs we support.

Duties and Responsibilities

Reporting to the Philippines Country Director, you will collaborate cross-functionally with the Philippines team at New Energy Nexus and external partners to:

• Scope out, negotiate and finalize partnerships with partners and funders whose mission align with New Energy Nexus
• Grow a network of business development partnerships for potential follow-on funding / pilot / demonstration opportunities for early-stage entrepreneurs (e.g. Venture Capital firms, Government contacts, Social-impact Investors, Mentors, Utilities, Developers, Corporations, Universities, Hospitals, and general connections to resources) in collaboration with program staff.
• Organize regular investor pitch events (online or in-person) in coordination with the programs team including space, sponsor, keynote speakers etc. with the aim of getting clean energy startups from our programs exposure to potential business partners.
• Develop and follow-up on innovative proposals for partners and funders to enable New Energy Nexus Philippines to support more startups in clean energy sectors
• Cultivate and nurture strategic partnerships to help drive equity and diversity into outreach and marketing initiatives with the aim of increasing the diversity of applicants.
• Execute innovative collaboration and partnership programs with partners and funders
• Organize and maintain a CRM system.
• Represent New Energy Nexus Philippines at industry events and meetings with stakeholders

We are looking for someone with a Bachelor's degree and 5+ years experience in partnership management, community building, or other external-facing strategic role.

This is an ideal role for someone who:

•  Has experience with partnership strategy development, partnership agreements, and events management
• Is an organized go-getter with expert networker skills to execute and innovate in a fast-paced environment
• Is a multi-tasker with strong project management skills, who can juggle internal and external relationships with a high level of strategy and professionalism
• Is a natural investigator with a growth mindset with an ability to find who to contact in a complex organization
• Is collaborative, professional and personable, and has a history of cultivating productive relationships
• Has a positive outlook with excellent communication skills, who can bring strategy to ambiguous circumstances
• Has an existing network in clean energy, innovation, or entrepreneurship; understands the clean energy commercialization landscape

Compensation is competitive for the market the candidate is based in. Applicable benefits such as medical, dental, vision, paid time off, paid holidays and insurance will depend on the location of the selected candidate.

New Energy Nexus values and celebrates diversity among our employees and in our movement and knows that’s the way we’re going to win big. We are an Equal Opportunity Employer - all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, family/marital status or veteran status. All qualified candidates are encouraged to apply as soon as possible.

How to Apply

You may also submit your resume, letter of motivation (cover letter) and responses to our application questions by clicking on the “Apply for this job” button below to begin your application.

Who We Are

New Energy Nexus (www.newenergynexus.com) is an international not-for-profit organization that supports clean energy entrepreneurs with funds, business acceleration and access to networks. We started in California and have expanded operations into China, India, Uganda, Thailand, Indonesia, Vietnam and Philippines.

Our mission is to support diverse entrepreneurs to drive innovation and build equity in the global clean energy economy. Our goal is to support 100,000 startups to succeed by 2030 – a decisive decade in our collective struggle with climate change. With our network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Through our global network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Since 2004,

New Energy Nexus started in Southeast Asia to build an ecosystem of clean energy entrepreneurs working on solutions to address this regional energy growth and the climate change situation. New Energy Nexus launched its Philippines program in 2019. We support energy entrepreneurs to create new innovative energy startups that will help to build the nation’s clean energy economy.

About the Role

We are looking for a full-time Program Associate based in the Philippines. The position will support the New Energy Nexus Philippines program to ensure successful implementation of the energy startup programs and related activities including designing and implementing energy meetups, training and acceleration programs in collaboration with partner organizations.

Roles and Responsibilities

Program Design & Implementation

• Support in the planning, design and implementation of acceleration programs in supporting energy entrepreneurship in the Philippines.
• Organize events, workshops, trainings, boot-camps on various clean energy & innovation topics.
• Facilitate speakers and startups for in person and online workshops and bootcamps.
• Manage the engagement of startups in accelerator cohort and provide support needed to help enterprises to succeed.
• Manage database of key contacts, liaise with our network of energy professionals, mentors, partners and startups for their active engagement in the program.
• Research & identify relevant service providers for activities, including trainers, facilitators, business advisors, mentors etc.

Partnership Development and Fundraising Support

• Identify and research potential partners, including NGOs, government agencies, businesses, and other stakeholders.
• Assist in cultivating and maintaining relationships with existing partners.
• Participate in meetings, conferences, and events to network and build partnerships.
• Assist in developing fundraising strategies and proposals.
• Research and identify potential funding opportunities, grants, and donors.
• Help prepare grant applications and other fundraising materials.
• Collaborate with the team to organize fundraising events and campaigns.

The position will be full time and mostly virtual with occasional domestic travel for physical events.

Minimum Requirements:

• Passionate about energy startups, innovation and cleantech!
• Strong program & project management experience with complex projects involving multiple external stakeholders.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to meet deadlines.
• Entrepreneurial mindset & fast moving.
• Ability to work independently within a global team with various time zones.
• Professional fluency in Filipino and English is a must.
• Fresh graduates are welcome to apply.

Preferred Qualifications:

• Professional knowledge or experience in the clean energy sector.
• Experience in the startup community, including incubators, accelerators, investors and relevant service providers.
• Prior experience in partnership development and fundraising.
• Demonstrated ability to build and maintain effective relationships.
• Highly resourceful person with the ability to come up with new ideas and concepts to design the program activities

Compensation is competitive for the market the candidate is based in. Applicable benefits such as medical, dental, vision, paid time off, paid holidays and insurance will depend on the location of the selected candidate.

New Energy Nexus values and celebrates diversity among our employees and in our movement and knows that’s the way we’re going to win big. We are an Equal Opportunity Employer - all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, family/marital status or veteran status. All qualified candidates are encouraged to apply as soon as possible.

How to Apply

You may also submit your resume, letter of motivation (cover letter) and responses to our application questions by clicking on the “Apply for this job” button below to begin your application.

We are looking for a detail-oriented Commercial Real Estate Analyst to work with our existing client. This role involves financial modeling, market research, and preparing reports to support our client's investment decisions.

Work Schedule: 9am - 6 pm EST (Monday - Friday)

Job Type: Fully-Remote

Key Responsibilities:

• Analyze real estate investments, including acquisitions and developments.
• Create financial models to assess property performance and returns.
• Research market trends, property data, and comparable sales/rentals.
• Prepare reports and presentations for leadership and clients.
• Assist with due diligence, including reviewing leases and financial documents.
• Monitor property performance and market conditions.

• Previous work experience as a Real Estate Analyst, or other roles.
• Strong skills in Microsoft Excel and Word; financial modeling experience preferred.
• Familiarity with filemaker pro and skills in internet searching
• Knowledge of real estate terms and metrics (e.g., cap rates, NOI, IRR).
• Great attention to detail and problem-solving skills.
• Clear communication skills, both written and verbal.

• Negotiable salary (depends on the experience)
• Week pay
• Work-from-home opportunities

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Manila.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Job type: Fully Remote
Work Schedule: Monday to Thursday 10:30 AM to 5:00 PM; Friday 10:30 AM to 2:30 PM EST (30hrs weekly then will add up if needed)

We are actively seeking a skilled and enthusiastic Amazon Virtual Assistant to join our client's e-commerce team.

Responsibilities:
Amazon Account Management:

• Handled Amazon Seller Central and Walmart Seller Central.
• Fixing listings, managing feedback & reviews, creating posts, and opening cases.
• Perform keyword research.
• Regularly review and optimize product listings on Amazon, ensuring accuracy, relevance, and compliance with Amazon's policies and guidelines.
• Monitor and manage inventory levels to prevent stockouts and overstock situations, ensuring a seamless customer experience.

• Proven experience in Amazon and Walmart Account Management.
• In-depth knowledge of fixing listings, creating posts, keyword research, and opening cases
• Proficiency with Microsoft Excel, Amazon Seller Central, and Walmart Seller Central.
• Needs to be enthusiastic, dedicated, and willing to be trained
• Skills in Adobe Photoshop.
• Excellent communication and interpersonal skills.
• Detail-oriented and proactive, with the ability to manage multiple tasks and meet deadlines.
• Familiarity with industry trends, Amazon policies, and the broader e-commerce landscape.

• Work from home
• Weekly pay
• Easy Hiring Process

The role: 

As we expand our organisation both across new products and services, as well as Geographies for employees and clients, we’re looking for a Support expert to focus on continuous improvement and team management.  

You’ll be responsible for managing a team of five (and growing), supporting hundreds of clients across three products (and growing) across two regions. You’ll work behind the scenes with both Onboarding and Customer Success to facilitate client queries and make sure they’re a success. 

The existing Support Manager has been with the company for over 5 years and has grown into a new role to help scale the business from a hybrid product/client/support perspective, creating the opportunity for a new team member to come in with a pure Support focus. At first you’ll work closely with this team member for handover, before taking the role on as your own. 

Key to your success will be developing a deep understanding of our products as well as the industry in which we operate in. This will empower you to direct the team on tasks and be autonomous when solving escalated client queries. You’ll be a fantastic manager, ensuring behaviour, product expertise and productivity are measured and improved on a continuous basis. 

Your key stakeholders will be our General Manager, Previous Support Manager, Onboarding Manager, Customer Success Manager and our clients. 

Your focus will be: 

• Team management and managing behaviours, support product and industry understanding and training, as well as and managing productivity 

• Analyse and report product malfunctions, raising defects and incidents 

• Support team with advanced queries, and support the team on the phone/tickets during busy periods, however focus should be on ensuring wider team delivery is at optimal levels 

• Ensure client requests are closed to a high standard of satisfaction 

• Collate and share trends and client feedback with product and engineering to ensure improvements are made 

• Provide consultation to customers regarding the most effective use of Transvirtual platform in conducting business 

• Keep confluence and other documentation up to date  

• Oversee monthly ticket calibration as part of continuous improvement 

Why you will love this role: 

• Become a support leader in a growing market: We have a growing list of customers in the ANZ and North American markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly 

• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience 

• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to challenge how we’ve always done things. As a business we thrive on everyone’s initiative to grow the business.  

• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open. 

 
Essential Skills / qualifications: 

• 5 years or more working as a Support Manager in a SaaS or similar business 

• Excellent verbal and written communication skills 

• Proven capacity to develop unrivalled product knowledge in a new sector (or Logistics experience) 

• Experience managing a team, both in office and remote 

• Demonstrable experience working with teams to align on values and behaviours to make improvements  

Desired Skills: 

• Marketing university degree or equivalent  

• Understanding/experience of the logistics sector / SaaS businesses 

• Excellent communication and negotiation skills – find and close deals. 

• Ability to connect with a range of customers and find key buying habits of prospects. 

• Great team player who understands the importance of working together to meet a common goal. 

About TransVirtual: 

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions.  

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations.  

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada. 

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros. 

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you! 

Position Summary

The Analyst, Client Due Diligence Team, will assist in executing the client due diligence and acceptance program in line with stated AML / ATF / Sanctions policies and procedures. This includes conducting client due diligence reviews and conducting ongoing derogatory news monitoring. This role will support the Program Manager, Client Due Diligence Team, in providing AML subject matter expertise and guidance to Visa clients and businesses.

Job Responsibilities

• Execute the CDD Center program in accordance with AML Policies and Procedures.

• Perform periodic AML / ATF client due diligence reviews of existing clients and applicants in accordance with the Global AML / ATF and Sanctions Policy and in the Client Due Diligence and Acceptance Procedures. 

• Actively works with clients to identify potential AML program element gaps and remediation plans.

• Perform ongoing monitoring of Visa clients.

• Ensure close communication and information sharing with client teams.

• Participate in AML/Sanctions and Compliance team meetings.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role is an individual contributor with a focus on analyzing technical complaints and providing first level support to both Internal and External staff worldwide.   

The team also provides access controls designed to enroll, update, delete and audit both Internal and External profiles for various Visa portals.   

This position is at a professional level and uses a set of standard procedures to execute tasks while applying analytical skills based on the type of request. This position receives a low level of guidance and supervision. 

Responsibilities 

• Processes urgent requests for password resets and account enablement’s to minimize downtime for both Internal and External staff worldwide. 

• Provides level one triage for Visa portals and applications, which includes diagnosing issues, detecting patterns of impact, and ensuring the validity of complaints while working with other support teams on the resolution of Client inquiries/requests. 

• Assists in coordinating internal resources to accomplish Visa and Client objectives and ensure Client experience standards are met. 

• Maintains access controls responsibility for a wide variety of applications, which involves enrolling, updating, entitling and deleting both internal and external staff profiles. 

• Provide information, direction, and education to Clients regarding the various Visa Portals, products, and services, ensuring understanding of best practices regarding usage and functionality. 

• Able to shift priorities as needed and demonstrate proactive willingness to help others, to ensure customer expectations are exceeded and advocate on behalf of the Clients. 

• Manages phone hotlines, assigned emails, and web requests to protect service level targets, while leveraging a CRM tool to track daily activities 

• Identifies internal procedures, opportunities and value-added solutions that enhance Client experience and work in collaboration with management to implement. 

• Creates company-wide relationships, to support the initiative of providing prompt and efficient service for our clients and leverages these relationships to develop understanding of the tools housed in the Visa Portals and increase the efficiency in support to clients. 

• Makes decisions guided by policies and procedures. 

• Works independently and receives minimal guidance, once training is completed 

• Responsible for adhering to Visa’s Key Controls, including the protection of non-public data. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 4

About the Role:

We are seeking a skilled and passionate Web Developer to join our development team. The ideal candidate will be responsible for designing, building, and maintaining user-friendly websites and web applications. This role involves collaborating with cross-functional teams to ensure web applications are performant, accessible, and meet the needs of the business and its users.

Key Responsibilities:

Web Development and Design

• Design, develop, and deploy dynamic and responsive websites and web applications using HTML, CSS, JavaScript, and other web technologies.
• Implement modern, user-friendly, and visually appealing designs based on the needs of the business and target audience.
• Develop both front-end and back-end components, ensuring seamless interaction and performance across web applications.
• Ensure mobile-friendly and cross-browser compatibility of all web projects.
• Work closely with UI/UX designers to ensure a high standard of user experience and interface design.

Web Application Performance and Optimization

• Optimize websites and applications for maximum speed and scalability, ensuring fast load times and minimal resource usage.
• Troubleshoot and debug web applications to identify and fix performance bottlenecks and technical issues.
• Implement SEO best practices to enhance website visibility and search engine ranking.
• Monitor and ensure the security of web applications, protecting against common vulnerabilities and attacks.

Collaboration and Requirements Gathering

• Collaborate with project managers, designers, and other stakeholders to understand business requirements and deliver technical solutions that meet user needs.
• Gather and analyze functional and technical requirements to ensure accurate translation into code.
• Provide input on web application architecture, suggesting improvements and best practices for both design and development.

API and Database Integration

• Develop and integrate web applications with back-end databases, external APIs, and third-party services.
• Design and manage databases for efficient data storage, retrieval, and processing.
• Implement RESTful APIs and ensure seamless interaction between front-end and back-end components.

Testing and Quality Assurance

• Conduct unit testing, integration testing, and troubleshooting to ensure the functionality and performance of web applications.
• Work with QA teams to verify that web applications meet business requirements and function as intended.
• Implement automated testing where appropriate to ensure the ongoing stability and reliability of applications.

Documentation and Maintenance

• Create and maintain technical documentation, including code documentation, system architecture diagrams, and user manuals.
• Provide ongoing maintenance and updates to web applications, ensuring they remain up-to-date and functional as business requirements evolve.
• Regularly review codebase for opportunities to refactor and improve.

Continuous Learning and Improvement

• Stay up-to-date with the latest trends, tools, and technologies in web development, including front-end and back-end frameworks.
• Suggest improvements to existing web applications and processes, optimizing workflows and overall performance.
• Participate in code reviews, sharing knowledge and learning from others to continually improve skills and development practices.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field.
• Experience:
• 2-4 years of experience as a Web Developer, with a strong portfolio of web development projects.
• Proven experience with front-end and back-end development.
• Strong experience with web technologies such as HTML, CSS, JavaScript (and related frameworks like Angular, React, or Vue.js).
• Experience with server-side scripting and web frameworks (e.g., Node.js, Django, Ruby on Rails).
• Familiarity with database management systems like MySQL, PostgreSQL, or MongoDB.
• Technical Skills:
• Proficiency in HTML, CSS, JavaScript, and JavaScript frameworks (e.g., React, Angular, or Vue.js).
• Experience with version control systems (e.g., Git, GitHub, Bitbucket).
• Knowledge of back-end programming languages such as Node.js, PHP, or Python.
• Experience working with databases, writing SQL queries, and managing data.
• Familiarity with RESTful API design and development.
• Experience with responsive design principles and CSS frameworks (e.g., Bootstrap, Tailwind CSS).
• Knowledge of web security best practices.
• Soft Skills:
• Strong communication skills to collaborate with cross-functional teams and stakeholders.
• Excellent problem-solving skills with attention to detail.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• A proactive attitude toward continuous learning and staying updated on the latest web development trends.
• Ability to work both independently and as part of a team in a fast-paced environment.
• Certifications (preferred):
• Web development-related certifications (e.g., JavaScript, Node.js, React, Angular).
• Certifications in cloud technologies (AWS, Azure, etc.) are a plus.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 2

About the Role:

We are seeking an experienced eStar FileNet Developer to join our team. As an eStar FileNet Developer, you will be responsible for the design, development, and maintenance of content management solutions using FileNet and eStar technologies. You will work with business and technical teams to implement document management systems, optimize workflows, and ensure smooth integration with enterprise applications. Your expertise in FileNet and eStar development will be key in enhancing business processes and ensuring efficient document management solutions.

Key Responsibilities:

FileNet Development and Customization

• Design, develop, and deploy content management solutions using IBM FileNet and eStar technologies.
• Customize FileNet P8 and eStar components such as document classes, workflows, and security settings to meet business requirements.
• Develop and integrate FileNet applications to ensure seamless document management and workflow automation.
• Implement document processing and routing solutions, including document capture, indexing, and automated actions.

Workflow Design and Automation

• Design and develop custom workflows in FileNet to automate document management processes.
• Leverage eStar and FileNet Workflow Engine to create automated solutions for document routing, approval processes, and archiving.
• Build custom workflow solutions to improve business process efficiency, including dynamic routing, task assignments, and document version control.

System Integration and API Development

• Integrate FileNet with other enterprise systems (CRM, ERP, or external databases) to enhance document sharing and management capabilities.
• Develop and implement APIs and services to facilitate communication between FileNet and other systems.
• Use FileNet Web Services and REST APIs for external integration, providing seamless data flow and document management across platforms.

FileNet Administration and Support

• Configure and maintain FileNet repositories, content engines, and databases for optimal performance.
• Ensure security and compliance by configuring user access, roles, and permissions in FileNet environments.
• Provide ongoing support for FileNet solutions, troubleshooting issues, and resolving defects to ensure high availability and reliability.

Testing and Quality Assurance

• Perform thorough testing of FileNet applications and workflows to ensure they meet business requirements and function as expected.
• Collaborate with QA teams to identify and resolve any issues during the testing phase.
• Maintain testing environments, including document repositories and workflow processes, to simulate real-world conditions.

Documentation and Reporting

• Develop and maintain detailed documentation for FileNet applications, workflows, and integrations.
• Provide comprehensive user guides, system manuals, and technical documentation for both business users and IT teams.
• Prepare regular reports on system performance, user adoption, and process improvements.

Continuous Improvement

• Stay up-to-date with the latest developments in FileNet and eStar technologies.
• Identify opportunities for process optimization and propose enhancements to improve system performance, document management efficiency, and business workflow automation.
• Assist in upgrading and migrating FileNet solutions to newer versions, ensuring seamless transition and minimal business disruption.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
• 3-5 years of experience in FileNet development, including hands-on experience with FileNet P8 and eStar.
• Proven expertise in developing, deploying, and customizing FileNet-based solutions.
• Familiarity with IBM FileNet Content Engine, FileNet Workflow, and eStar integrations.
• Experience with document management, workflow automation, and enterprise content management (ECM) systems.
• Technical Skills:
• Strong knowledge of FileNet architecture, document management, and workflow solutions.
• Proficiency in programming languages such as Java, JavaScript, or C# for custom development.
• Experience with FileNet APIs, Web Services, REST APIs, and eStar integrations.
• Strong understanding of databases, SQL, and data management practices for FileNet content stores.
• Knowledge of J2EE, WebLogic, or other application servers used with FileNet.
• Familiarity with enterprise integration tools and techniques, such as MQ, ETL, and LDAP.
• Ability to troubleshoot and resolve technical issues in FileNet environments.
• Soft Skills:
• Strong analytical skills with the ability to understand and solve complex technical and business problems.
• Excellent communication skills, capable of working with both technical teams and business stakeholders.
• Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
• Detail-oriented, with a commitment to producing high-quality, reliable solutions.
• Certifications (preferred):
• IBM Certified FileNet P8 Developer or similar certification.
• Experience with IBM ECM or eStar certifications.
• ITIL Foundation Certification is a plus.

Job type: Fully Remote
Work Schedule: 9 am - 5 pm EST

We are actively seeking a skilled and enthusiastic Amazon Specialist to join our client's e-commerce team.

Responsibilities:
Amazon Account Management:

• Handled Amazon Seller Central and Walmart Seller Central.
• Fixing listings, managing feedback & reviews, creating posts, and opening cases.
• PPC campaigns and keyword research.
• Track and analyze sales metrics, such as conversion rates, traffic, and sales trends. Identify opportunities for improvement and implement strategies to increase revenue.
• Regularly review and optimize product listings on Amazon, ensuring accuracy, relevance, and compliance with Amazon's policies and guidelines.
• Monitor and manage inventory levels to prevent stockouts and overstock situations, ensuring a seamless customer experience.

• Proven experience in Amazon and Walmart Account Management.
• In-depth knowledge of Amazon Seller Central, Walmart Seller Central, fixing listings, creating posts, and opening cases
• Proficiency with Microsoft Excel, Amazon Seller Central, and Walmart Seller Cental.
• Skills in Adobe Photoshop.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented and proactive, with the ability to manage multiple tasks and meet deadlines.
• Familiarity with industry trends, Amazon policies, and the broader e-commerce landscape.

• Work from home
• Weekly pay
• Easy Hiring Process

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 4

About the Role:

We are seeking a skilled Database Administrator (DBA) to join our team. As a DBA, you will be responsible for managing and maintaining databases to ensure their availability, performance, and security. You will work with other IT teams to ensure that the organization’s data is properly organized, protected, and accessible. Your expertise will help optimize database performance, support data-related applications, and ensure smooth database operations across the company.

Key Responsibilities:

Database Management and Maintenance

• Install, configure, and maintain databases (e.g., SQL Server, Oracle, MySQL, PostgreSQL, or other RDBMS).
• Perform routine database backups, restorations, and disaster recovery procedures to ensure data integrity.
• Monitor database performance, implementing optimization techniques to ensure high availability and fast response times.
• Perform database maintenance tasks, including index optimization, query tuning, and data cleanup.
• Troubleshoot and resolve database-related issues, ensuring minimal downtime and service disruptions.

Database Security and Access Control

• Manage database security by controlling user access and implementing role-based access control (RBAC).
• Regularly audit database systems to detect and mitigate security vulnerabilities and ensure compliance with data protection standards.
• Implement encryption, masking, and other security techniques to safeguard sensitive information stored in databases.
• Ensure compliance with industry standards and regulatory requirements (e.g., GDPR, HIPAA, etc.) related to database management.

Performance Tuning and Optimization

• Monitor database performance using performance monitoring tools and logs.
• Analyze and optimize queries, stored procedures, and database configurations to improve performance.
• Work with developers to identify and resolve performance bottlenecks, ensuring efficient use of database resources.
• Plan and execute database optimization strategies to improve scalability and resource utilization.

Database Backup and Recovery

• Develop and implement robust backup and recovery strategies to ensure business continuity and data protection.
• Regularly test backup and recovery procedures to ensure they are effective and reliable.
• Manage and monitor backup schedules, ensuring that all critical data is backed up and securely stored.
• Work with disaster recovery teams to ensure that data recovery processes are in place and ready for use in case of system failure.

Database Upgrades and Patches

• Plan and implement database upgrades, patches, and updates in a timely and efficient manner.
• Test and verify the impact of database updates and ensure that they do not disrupt existing operations.
• Collaborate with the development and operations teams to ensure that database environments are up-to-date and fully supported.

Troubleshooting and Support

• Provide ongoing support for database-related issues, troubleshooting and resolving complex problems.
• Respond to and resolve database incidents and service requests from internal teams.
• Work closely with other IT teams, such as developers and system administrators, to troubleshoot cross-system issues.
• Provide technical support during application deployments and database migrations.

Documentation and Reporting

• Maintain comprehensive documentation for database configurations, procedures, and architecture.
• Document database changes, updates, and incident resolutions for internal knowledge sharing.
• Generate regular reports on database health, performance, and security audits for management and compliance purposes.

Collaboration and Continuous Improvement

• Collaborate with application developers, system administrators, and network engineers to integrate databases with other IT systems.
• Contribute to the continuous improvement of database management processes, tools, and technologies.
• Stay up-to-date with the latest database technologies and industry trends, bringing new solutions to improve database performance and management.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, Database Management, or a related field.
• Experience:
• 3-5 years of experience as a Database Administrator, managing and maintaining large-scale databases.
• Strong experience with popular relational databases such as SQL Server, Oracle, MySQL, or PostgreSQL.
• Experience with cloud-based databases (e.g., AWS RDS, Azure SQL, Google Cloud SQL) is a plus.
• Familiarity with database replication, clustering, and high-availability technologies.
• Proven experience with database backup, recovery, and disaster recovery procedures.
• Technical Skills:
• In-depth knowledge of SQL, T-SQL, PL/SQL, and other database query languages.
• Familiarity with database management tools, monitoring systems, and performance tuning techniques.
• Experience with database security, access control, and encryption techniques.
• Understanding of indexing, query optimization, and caching techniques to improve database performance.
• Experience with data migration, data warehousing, and ETL processes.
• Knowledge of database monitoring tools (e.g., SolarWinds, Redgate, or similar).
• Familiarity with scripting languages (e.g., PowerShell, Python) for automation tasks is a plus.
• Soft Skills:
• Strong problem-solving skills and the ability to troubleshoot complex database issues.
• Excellent communication skills to work effectively with both technical and non-technical teams.
• Ability to manage time efficiently and prioritize multiple tasks in a fast-paced environment.
• Attention to detail and a strong commitment to data integrity and security.
• Ability to work independently and as part of a collaborative team.
• Certifications (preferred):
• Microsoft Certified Database Administrator (MCDBA), Oracle Certified Professional (OCP), or similar certifications.
• AWS Certified Database – Specialty or Google Cloud Professional Database Engineer is a plus.
• ITIL Foundation certification is beneficial.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

Reporting to the Financial Controller, you'll take charge of ensuring that the group's payables are processed both promptly and accurately. In this vital role, you will oversee the complete accounts payable function, implement strong procedures that align with industry best practices, and guarantee that all payments are executed efficiently while adhering to company policies.

RESPONSIBILITIES

• Apply operational skills and the ability to prioritise tasks to ensure all invoices are processed accurately and on time & to the correct entities
• Review and verify the accuracy of invoices, and other payment requests and ensure correct allocation per accounting codes and departments
• Manage internal approval systems for invoices using our internal approval system Approval Max.
• Manage the payment review meetings 
• Prepare payment batches and schedule pay runs as required to meet determined payment terms
• Perform reconciliations including supplier statement reconciliations, credit card reconciliations, and month-end AP reconciliations by verifying entries and comparing system reports to balances
• Attend to Accounts Payable & Payroll queries promptly and professionally, escalating any unknown issues appropriately
• Prepare end-of-month accruals and prepayment journals for financial accountants
• Update and maintain vendor database promptly and identify improvements to the accounts payable process
• Adhere to departmental confidentiality
• Complete cash flow reporting and other ad hoc tasks as required

• 4 years + of Accounts Payable Experience and managing teams
• High level of numeracy and accuracy skills
• Excellent time management and attention to detail
• Effective application of rational and focused problem solving enabling quick and accurate resolution of problems
• Experience in using a financial management software system (ideally Xero) and reporting tools 
• Proficiency in Microsoft Office Excel
• Communication skills: Ability to communicate effectively with various departments and suppliers worldwide
• Great organisational skills and the ability to work autonomously

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary
• Global and country-specific benefits packages
• Monthly team outings & events

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
#LI-REMOTE

Position Overview:
A Car Insurance Customer Service Representative (CSR) is responsible for providing exceptional service to customers by addressing their inquiries, resolving issues, and assisting with car insurance policies. This role involves interacting with clients via phone, email, or chat, maintaining accurate records, and ensuring customer satisfaction.

Key Responsibilities:

1. Customer Support:
• Handle inbound and outbound calls to address customer inquiries regarding car insurance policies, coverage options, claims, and billing.
• Assist customers with policy changes, renewals, cancellations, and endorsements.
• Provide accurate information about car insurance products and services.
2. Claims Assistance:
• Guide customers through the claims process, ensuring they understand the required steps and documentation.
• Collaborate with claims adjusters and other team members to expedite claim resolution.
3. Policy Management:
• Process new policy applications, verify customer information, and issue insurance documents.
• Update customer accounts with accurate information, including address changes and payment details.
4. Problem Resolution:
• Address and resolve customer complaints or disputes effectively and efficiently.
• Escalate complex issues to supervisors or relevant departments when necessary.
5. Sales Support:
• Provide quotes for car insurance policies and offer cross-sell or up-sell opportunities.
• Explain discounts and savings options to customers.
6. Compliance:
• Ensure adherence to company policies, industry regulations, and state laws regarding car insurance.
• Maintain confidentiality and security of customer information.

Previous experience in customer service or the insurance industry preferred.

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 1

About the Role:

We are looking for a highly skilled Developer and Analyst to join our team. In this role, you will combine both development and analytical expertise to design, build, and implement software solutions while analyzing and improving business processes. The ideal candidate will be able to bridge the gap between technical development and business analysis, helping to create systems that solve complex problems and improve business operations.

Key Responsibilities:

Software Development

• Design, develop, test, and deploy applications and systems that meet business requirements.
• Develop both front-end and back-end components, ensuring the seamless operation of business applications.
• Write clean, scalable, and efficient code using the appropriate development tools and languages (e.g., Java, C#, Python, JavaScript).
• Develop APIs and services to integrate different applications and systems.
• Work with databases to design data models, write SQL queries, and manage data for software applications.

Business Analysis and Requirements Gathering

• Collaborate with business stakeholders to understand business needs, workflows, and processes.
• Gather, document, and translate business requirements into clear and concise technical specifications.
• Analyze business problems and suggest innovative solutions that can be implemented through software development.
• Work with teams to prioritize requirements, ensuring alignment with business objectives.

Solution Design and Architecture

• Design technical solutions based on business needs, ensuring that the architecture is scalable and efficient.
• Develop detailed design documents, including system diagrams and flowcharts, to communicate how the solution will be implemented.
• Work with architects and senior developers to ensure that the solution adheres to best practices and is built with future scalability in mind.

System Integration and Data Management

• Integrate various applications and systems through API development and other integration methods.
• Analyze and process large datasets, ensuring that the data architecture aligns with business needs and supports analytical capabilities.
• Develop scripts and processes to automate data flow and synchronization between systems.

Testing and Quality Assurance

• Conduct unit testing, integration testing, and user acceptance testing to ensure the functionality and performance of the developed solution.
• Troubleshoot and debug software issues, ensuring systems perform efficiently and reliably.
• Collaborate with quality assurance (QA) teams to ensure the quality and stability of applications.

Reporting and Documentation

• Create dashboards and reporting tools to support business decision-making.
• Provide detailed documentation for both technical and business users, including system design, application code, and workflow processes.
• Prepare regular reports on the progress of development projects and the status of ongoing business process improvements.

Continuous Improvement

• Stay current with the latest development trends, programming languages, tools, and technologies.
• Identify opportunities for process improvement and system optimization, helping to reduce manual efforts and improve efficiency.
• Suggest enhancements to existing systems based on feedback from users and business teams.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience:
• 3-5 years of experience in both software development and business analysis.
• Strong background in both front-end and back-end development.
• Experience with database management and data analytics.
• Proven experience working with stakeholders to gather and define business requirements.
• Technical Skills:
• Proficiency in programming languages such as Java, Python, C#, JavaScript, or other relevant technologies.
• Strong understanding of database systems, SQL, and data modeling.
• Experience in application integration using APIs and services (RESTful APIs, SOAP).
• Familiarity with frameworks and development tools such as Angular, React, .NET, Spring, or Django.
• Familiarity with business intelligence tools (e.g., Power BI, Tableau) for data analysis and reporting.
• Experience with Agile and Scrum methodologies.
• Knowledge of version control systems (e.g., Git).
• Soft Skills:
• Strong analytical skills with the ability to identify issues and offer solutions.
• Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders.
• Ability to manage multiple tasks and projects in a fast-paced environment.
• Strong problem-solving skills with a focus on delivering solutions that meet business needs.
• Ability to work collaboratively with both technical teams and business stakeholders.
• Certifications (preferred):
• Certified Business Analysis Professional (CBAP) or similar certification.
• Agile/Scrum certifications (e.g., Certified ScrumMaster, Agile Certified Practitioner).
• Relevant programming certifications (e.g., Microsoft, Oracle, or AWS certifications).

PTW is seeking a proactive and detail-oriented HR Assistant to join our vibrant HR team. In this dynamic role, you will support various HR functions, ensuring the smooth operation of our HR processes.

As the HR Assistant, you will be an integral part of our team, providing administrative support for recruitment, onboarding, offboarding, employee records management, HR compliance, and employee engagement. You will have the opportunity to contribute to various HR initiatives that enhance employee experience and foster a positive workplace culture.

Key Responsibilities:

• Job posting, sourcing and initial screening of candidates. Provide summary of initial screening of candidates
• Track the employee and freelancers signed forms and check if it has been signed fully. Coordinate with L&D until completion of requirements during training or before live ops.
• Updating and maintaining employees and freelancers' records and database.
• Maintain and organize 201 files of all employees.
• Service invoice receiving. Coordinate with freelancers regarding the missing service invoice and errors on it.
• Maintain an inventory of supplies and equipment.
• Monitor the issued memos among Employees. Maintain sanction tracker and ensure it is updated.
• Provide support in employee engagement activities.

Education: Bachelor's degree in Human Resources, Psychology, Business Administration, or related field preferred.

Experience: Previous experience in an HR support role or administrative role is an advantage. With at least 1 to 2 years of HR experience

Skills:

• Excellent organizational skills with a high attention to detail.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle sensitive information confidentially.
• Knowledge of HR practices and employment law is a plus.
• Proactive and able to work independently as well as collaboratively.

WHAT IS YOUR ROLE

As an Accounts Receivable Manager, you will be responsible for overseeing the accounts receivable process and ensuring the timely collection of outstanding balances for our clients across multiple brands. Your role is crucial in maintaining positive relationships with customers and optimizing the collections workflow to reduce delinquency rates. Additionally, you will serve as the main point of contact for legal firms engaged with the company for escalated accounts.

WHAT WILL YOU DO

• Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.
• Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.
• Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.
• Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.
• Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).
• Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.
• Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.
• Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.
• Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.
• Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.
• Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.
• Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
  Report CFGI (consulting) for the time being 
• Managing StayNTouch, billing system daily
• Working closely with members of other departments within Corporate Finance and across the company 
• Work with guest and customer service teams on inquiries related to billing matters. 
• interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)). 
• Review open accounts and send invoice reminders or new invoices
• Prepare month-end reconciliation 
• Prepare and record month-end journal entries  
• Collaborate with other departments and teams to support the organization’s financial management and decision-making.
  
  

• 4-6 years of experience developing a similar role.
• Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.
• Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.
• Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.
• Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.
• Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.
• Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.
• Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.
• Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.
• Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

As a Talent Assessor, you will evaluate and assess the candidate pool for a designated functional area of the client’s organization to achieve high quality and timely filling of roles.  Using the client’s Applicant Tracking System (ATS), you will work closely with the on-site Recruitment Relationship Manager to manage those roles with high volume response.

Your duties may include, but are not limited to:

• Review applicants that apply to the client’s ATS for specified positions.
• Create a short list of candidates and present them to the Recruitment Relationship Manager.
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role.
• Develop an effective compelling story to sell the job and client company to prospective candidates.
• Assist with the interview scheduling process where necessary including gathering the candidate’s availability and confirming the interview date, time and location.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.

About the job

Reporting to the INTERIOR DESIGN MANAGER, this SPECIALIST role is tasked to inspire and surprise visitors by creating relevant, functional, aesthetic and commercial home furnishing solutions that translate the IKEA brand and appeal to the local market.

Your assignment

• You use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity;
• You contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions;
• You actively contribute to developing, implementing, and evaluating store communication strategies that support a convenient shopping experience by using knowledge about life at home and shopping behaviour in the local market.
• You work together with the Comm&In team and other functions in identifying commercial opportunities by staying up to date with knowledge about home furnishing, communication and retail design trends;
• You ensure high quality, simplicity, efficiency and cost consciousness in planning and implementation of all range presentation solutions using global tools, proven solutions and IKEA best practices that will support a convenient shopping experience and reflect the local needs of life at home.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

IVR Testing (Automation, Cyara tool) - 4 to 7yrs-Bangalore/Chennai/Pune/Gurgaon

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team

n-house team focusing on development and customization of IVR applications for Financial Institutions and Banks

What you will be doing

• Plans and coordinates all aspects of technical projects from initiation through delivery.

• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

What you bring:

• 4 to 7yrs of exp inSTLC (software Testing Lifecycle)

  translating functional requirements into test cases

  IVR, Complex ACD testing (both speech and DTMF)

• Automation testing using Cyara or similar tools

  Traceability Matrix creation

• Smoke testing, System integration testing, regression testing

  Test Data request creation

• Creates reports to show progress, % completion, %failures, pass/fail/retest scenarios"

• Provide oversight and validation of line of business testing to vet out issues from non-issues

• Ensure all regression tests are updated with any net new logic changes

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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