This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify solutions for new and existing Visa digital initiatives. This role serves as a technical/functional consultant for Content Services and Implementations Support which requires strong communication, organizational, analytical and execution skills. This role works independently with guidance only in the most complex situations.

Responsibilities

• Lead and execute high quality implementation support to Visa clients and processors to ensure client expectations are exceeded.
• Provide project support for Content Services (email collaterals, image assets, etc.) and digital product implementations.
• Coordinate with internal partners to understand the requirements and manage project requests while meeting client expectations.
• Drive the project completion to success from requirements gathering, build, testing and deployment to Production.
• Manage routine and non-routine complex processing and change requests, as well as support client initiatives.
• Prepare and maintain project tracking, status reports and issues logs.
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders.
• Communicate complex, technical concepts in a focused and well-organized manner.
• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet delivery commitments.
• Report client project accomplishments and deliverables to management regularly.
• Create and update internal support documents to assist internal and external partners.
• Proactively identify operational opportunities to increase service quality and efficiency.
• Establish great collaboration with business partners by being able to speak confidently and professionally.
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Acceptance Solutions CyberSource Servicing is the team responsible for the end-to-end user journey and support servicing model for clients: Issuers, Acquirers, Processors, Technology Partners, and Merchant who accept and process digital and face to face digital transactions.  Acceptance Solutions is one pillar of the Value-Added Services global servicing and support team working with clients worldwide to develop and deliver the best servicing and support model for Visa.

The Acceptance Solutions Service Enablement team is the liaison between Client Services and internal teams. The team prioritizes our customers and places them at the heart of our business operations, products, and enhancements. The goal is to offer positive experiences to our customers using common goals and data to drive improvements.

This role will be responsible for: providing in-depth analysis of data to identify key business drivers and trends for decision making, developing automated dashboards to improve data visibility for users across the organization, creating visual maps and artifacts to document Acceptance Solutions processes and service models, developing reporting packages and presentations that will be consumed by leadership and cross functional teams.

What You’ll Do, Day To Day.

• Maintenance and creation of all artifacts such as end to end journey maps
• Visio mapping to document regional and functional processes to highlight where we have differences and inefficiencies, and leverage as a tool to identify areas of opportunity. This will also serve as a resource to share with stakeholders
• Maintain a continuous path of global CS communication to provide timely feedback to internal teams

• Define success measures, and track status with product on service experience improvements, such as: Net Promoter Scores, Client Satisfaction Surveys, client retention and growth, and reduced service intensity
• Driving tighter alignment with regions to identify differences and drive more consistency and efficiencies through interventions
• Data and business analysis to better understand key trends and indicators to support decision making

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Acceptance Solutions Service Enablement the team responsible for the end-to-end user journey and support servicing model for clients: Issuers, Acquirers, Processors, Technology Partners, and Merchant who accept and process digital and face to face digital transactions.  Acceptance Solutions is one pillar of the Value-Added Services global servicing and support team working with clients worldwide to develop and deliver the best servicing and support model for Visa.

The Service Enablement team is the liaison between Client Services and internal teams. This role is recognized as a thought leader and authority on client enablement functions and needs. This role prioritizes our customers and places them at the heart of our business operations, products, and enhancements. The goal is to offer positive experiences to our customers using common goals and data to drive improvements.

What You’ll Do, Day To Day.

• Hold teams accountable to improve the client experience through data driven projects that tie to OKRs and goals

• Maintenance and creation of all artifacts such as end to end journey maps

• Visio mapping to document regional and functional processes to highlight where we have differences and inefficiencies, and leverage as a tool to identify areas of opportunity. This will also serve as a resource to share with stakeholders

• Continuous improvement to existing services and processes

• Maintain a continuous path of global CS communication to provide timely feedback to Product 

• Identify/prioritize key product needs, dependencies with regions, define success measures and track status with internal teams

• Engage with Product to provide input to design, development, implementation, client engagement and support process with regional feedback and a client lens 

• Support Client Services as an escalation contact for improving the client experience

• Responsible for workflow assignments and maintain commitments toward taking initiative to resolve problems and meet deadlines

• Provide governance to meet target milestones

• Streamline internal processes to enhance effectiveness

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

Job Title: Operations Coordinator

Schedule: Normal EST / PST working hours

Salary: $1000 - $1500

Why You Should Join Us:

• Professional Growth and Play: We're all about your growth and success. Joining us means you'll have access to ongoing training and development opportunities, but we also believe in keeping work fun. Expect the unexpected and a few surprises along the way!
• Innovation and Entrepreneurship: We're not just any storage company; we're a thriving start-up that encourages thinking outside the box. Your ideas will be heard, and you'll have the chance to make a real impact while enjoying the journey. Our startup culture means that you'll be at the forefront of innovation.
• Variety in Your Work: If you love systems with the occasional routine task, you'll appreciate the diversity of tasks involved in operations coordination. Every day brings new challenges, ensuring your work remains engaging and fulfilling, just like a rollercoaster ride.
• Supportive Team: As part of the team, you'll be surrounded by like-minded, hardworking peers who share your passion for getting the job done. We're not just colleagues; we're cheerleaders for each other's success. Our remote and flexible work options mean you can find the perfect work-life balance.
• Impactful Role: Your contributions as an Operations Coordinator are crucial to our daily operations and long-term success, making you a superhero in your own right. You'll see the direct impact of your work, and there's nothing quite like that feeling!

What We're Looking For:

Are you a highly organized problem solver who thrives on systems and structure? Do you have a knack for working as part of a team while also taking initiative? If you have a relentless drive, a true grit spirit, and the ability to tackle tough moving challenges, you're the kind of rock star we're looking for. Your strong communication and people skills will make you the essential link in our operations, and your sense of humor is always welcome.

Your Mission, Should You Choose to Accept It:

• Be the go-to problem-solver, bringing a positive can-do attitude to your interactions with our fantastic vendors and campus teams.
• Master our web portal and meticulously keep track of every item (with the occasional emoji thrown in for good measure).
• Be the brains behind our operations, ensuring our teams are set up for success through diligent organization. Don't forget to bring your favorite playlist to work!
• Forge lasting relationships with Campus Admins, Vendors, and our HQ team as the vital liaison. A friendly chat or a witty joke can go a long way!
• Document essential operational procedures to pave the way for future teams. Adding some colorful illustrations? Sure, why not!
• Maintain a master calendar of scheduled events and projects, and don't be surprised if a few celebration dates pop up.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Manager

Schedule: Monday - Friday 8:00 AM -5:00 PM CST (10 PM - 7:00 AM PH Time)

Salary Range: 900 to 1,500 USD per month

About the Job:

We’re currently in search of an Operations Manager who will partner with the Operations Director with the day-to-day internal operations of the business. The person in this role will utilize Executive Assistant experience to enhance organizational efficiency and success with organizational, problem-solving, and project management skills.

We’re a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.

Duties and Responsibilities:

• Collaborate with the Operations Director to project manage the content editorial process, from drafting to publication.
• Coordinate & package content including proofreading & packaging final drafts, uploading content to Circle, Beehiiv, & LinkeIn, and scheduling content for publication.
• Support the Operations Director with managing accounts receivable.
• Oversee payroll and invoicing processes for accuracy and timeliness.
• Apply numerical and bookkeeping skills for effective financial management. Establish and maintain efficient filing systems. 
• Manage executive calendars and email inboxes.
• Expertise in various SaaS platforms for efficient workflow and collaboration.
• Embrace autonomy post-training, making logical decisions and meeting deadlines. 
• Desire to learn and execute content generation strategies. Interest in continuous personal and professional improvement.

Minimum Requirements:

• At least 5 years of related experience or equivalent.
• Proficient in using Microsoft 365/Teams, G Suite, Microsoft Office, Outlook, Asana, Gusto, and Canva.
• Experience in using a variety of SaaS platforms. 
• Experience with payroll and invoicing processes/ bookkeeping.
• Skilled at executive time management functions such as multiple calendar and email management.
• Proven experience running a content operations process, specifically drafting, packaging, and scheduling.
• 100% fluent in written & spoken English.
• Strong logical faculties & an analytical mind.
• Strong organizational skills & time management abilities.
•  Detail and process oriented.
• A solution-first orientation to troubleshoot and resolve issues.
•  An ability to communicate with top-tier professionals and executives in a professional manner.
• A dependable computer with access to an external monitor (Windows OS is strongly preferred).
• Dependable power connection and high-speed internet + backup hotspot.
• Willingness to log hours and activity in Hubstaff.
• Honesty, and a commitment to candid communication — even when it’s hard.

Expectations:
- Your manager will always be there for you when you need them, but…
- After training/onboarding, you’ll be trusted with a level of autonomy necessary for this role.
- You’ll be expected to hold yourself accountable to deadlines and goals.
- You’ll need to be able to think logically and make good decisions after you’ve settled in.
- We have a policy against logging/billing hours when you aren’t actively working.
- Communicate honestly, clearly, candidly, and in advance whenever possible.
- Communicate if you’re not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

Salary: P60,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Experience in Drafting within Commercial Construction Industry
• Proficient in AutoCAD, drawing take-offs, and detailed computer input
• Skilled at interpreting and analyzing architectural drawings
• Demonstrates exceptional design technology skills and proficiency in MS Word and Excel
• Passionate about providing exceptional customer service, building rapport, and resolving issues efficiently

Nice to Have:

• Payroll creation and processing
• Xero Software

What will you do?

• Interpret architectural drawings and producing shop drawings using AutoCAD.
• Produce and send accurate drawings to the CAD team.
• Ensure drawings are presentable and ready for submission with document transmittals to the builders/clients for their approval prior to manufacture.
• Provide comprehensive support to the design team, including actioning and following up on inquiries.
• Manage all emails for Accounts, Admin and Rentals.
• Monitor team channels and address queries from managers and tradesmen efficiently.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 2007, our trusted client in Australia has been a leading provider of fire protection services in Victoria, proudly completing over 250 jobs. Their expertise goes beyond just design and installation of wet fire systems; they also handle the critical commissioning and testing phases to ensure optimal performance and safety. Their commitment to both experience and affordability has allowed them to design and install fire protection systems in some of Melbourne's most unique and prestigious developments.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

ITRS has a DevOps team that creates and supports its Continuous integration, build and similar systems. We are now building its next generation observability platform with the capability to collect, store and analyse the vast amount of data generated by banks and financial institutions.

Crucial to the adoption of our product is a streamlined client deployment and management process. With around 200 clients we are faced with different levels of complexity, automation, and sophistication in the deployment process – complexity which we need to take into account when developing, testing and marketing the product.

ITRS is looking to strengthening its DevOps team with an Engineer with experience in Kubernetes-based systems as well as a background in more standard software development DevOps.

As a Senior DevOps Engineer, you will:

• Report to our Engineering Manager and work with the Engineering team in developing a flexible DevOps infrastructure to help develop a data collection, storage and analytics platform and a user-centric application that enables the use and visualisation of data.
• Work with Product, Engineering, TechComms, and Support to define, document, and promote best practices around deployment and management of the system.
• Help clients and early adopters to deploy the stack.
• Improve the manageability and supportability of the stack – this includes working with Product to define new features required to make the product easier to manage.
• Actively participate in proposing, planning and implementing DevOps solutions.
• Be an active part of the DevOps team that is supporting an Engineering team developing both the existing Geneos product and the new analytics-based platform, sharing best practices, providing support, sharing knowledge and generally collaborating to solve the most pressing issues at hand.

You will have:

• Understanding of networking and TCP/IP.
• Knowledge of systems/networking security best practices.
• Experience with Linux system administration.
• Experience with Kubernetes or other similar orchestration technologies.
• Experience with container technologies such as Docker.
• 4+ years experience in cloud technologies (for example AWS, GCP, Azure, etc.)
• Experience with configuration tools such Ansible, Puppet, Chef.
• Experience with virtualisation technologies such as VMWare, ESXI.
• Experience in continuous integration tools such as Jenkins.
• Experience with VCS such as Git.
• Some level of programming experience such as Python, Java, .NET.

A person in this role would benefit from the following:

• Experience in managing Kubernetes production environments.
• DNS, LDAP, Active Directory, Firewalls, VPN Configuration, etc.
• Monitoring, Back-ups.
• Infrastructure as Code (Terraform, etc.)
• Python, Bash, PowerShell.
• Experience in building custom tools.

Our Benefits

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

STA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

• At least 1 year of Medical Billing experience focused on Revenue Cycle Management/ Accounts Receivable 
• Good Working knowledge (US Healthcare, Claim Denial / Rejections)
• Good written and verbal English communication skills
• Detail-oriented
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced QUALITY ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Virtual Assistant

Working Hours : 9AM-5PM, Monday-Friday EST

Salary Range : 800-1500 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This person will help both Ben and Matias with some of the tasks that are repetitive and time-consuming:

Duties and Responsibilities:

• Be on calls with Ben or Matias if needed or with the internal team or clients
• Take meeting notes and able to write a summary of what we discussed
• Inform the right people about anything that needs to be done based on what we have discussed during the call
• Researching prospective companies we can work with, trying to set up a call with them
• Other research-related projects as well
• Other ad-hoc-related duties
• Doing leg work such as booking hotels, etc. only if needed
• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

• Being able to wrap up some calls
• Excel Proficiency (Vlookup)
• Slack for communications experience
• Google Suite and Microsoft Suite tools proficiency
• Monday.com experience
• Years of experience: not an entry-level; at least 2 years is fine
• A plus/ not a deal-breaker: Anyone who is experienced or has a background in the education industry is helpful (they're an EdTech company, a K-12 education)

I wanted to add a few more things that may help you narrow the search. On top of all that we discussed, we'd like to find someone that can:

Call car/health/phone/other utility companies about issues, or research, compare, and present new services for phone/internet/cleaning/traveling or any other business, semi-personal, and personal needs for Ben and I

Get receipts/invoices from hotels, travel, reservations, software we use, aggregate it, and collaborate with our bookkeeper to organize and download expenses that they need

Create expense/mileage trackers for SOLVED employees that may need to travel for work

I hope this helps and we are looking forward to hearing more!

Salary: P60,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• 1 year experience in managing personal injury claims
• 3 years' experience in administrative functions
• Understanding of Contract and Document
• Experience with Evidence Preparation and Summarization
• Experience in Scheduling and Calendar Management
• Experience using a Document Management Software
• Insurance and Compensation recovery experience

Nice to Have:

• Bachelor's degree in legal studies or a related field
• Insurance companies experience
• Law Firm Experience
• Financial Industry experience
• 2 years' experience in civil litigation in the Qld jurisdiction

What will you do?

• Gather, organize, and prepare evidence to support claims and legal proceedings.
• Prepare concise and clear summaries of evidence for legal and administrative purposes.
• Engage directly with clients aiding and maintaining high level of professionalism in all communications.
• Assist with the team in filing necessary court documents, communication with beneficiaries and managing probate process.
• Manage schedules, including court dates, client meetings and deadlines to ensure efficient time management and case progression.
• Administrative functions.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a renowned Queensland firm with 70 years of experience, helps individuals, families, and small businesses achieve optimal legal outcomes. Their dedication to expertise, efficiency, and affordability maximizes client benefit, protection, and satisfaction. Specialized personnel swiftly tackle challenges across various practice areas, while unique systems ensure fast case progress and 24/7 online access for clients. The entire team embraces values like excellence, continuous learning, proactive approaches, exceeding expectations, and transparency.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Keywords Studios is a leading technical service provider for the global video game industry. With studios across the world and a wide range of services including Art, Engineering, Audio, Functionality QA, Localization, Localization QA, and Player Support, Keywords Studios is at the forefront of the gaming industry. As a Talent Acquisition Intern, you will have the opportunity to gain hands-on experience in the field of recruitment and be part of a dynamic and fast-paced team.

Responsibilities:

• Work in end-to-end hiring process of candidates.
• Support the coordination of interviews and assessments.
• Maintaining the applicant tracking system and compiling 201 files from new hires and existing employees.
• Documenting 201 files from time to time for auditing purposes
• Collaborate with various TA team members on various recruitment projects.

Requirements:

• Must be enrolled in practicum/internship units.
• With strong attention to details and scheduling.
• Proficiency in MS Office applications.
• With good communication skills speaking to candidates.
• Willing to work on a hybrid setup (once a week).
• Interest in the gaming industry is a plus.

• Internship allowance
• Work From Home/Hybrid setup
• Work equipment provided

Position: Content Coordinator & Editor

Working Hours: Monday - Friday, 9AM - 5PM Eastern Time Zone

Salary Range: 1000-1500 USD/ month (Depending on the interview result and the client's approval)

As our Content Coordinator & Editor, you will be at the forefront of our content management operations, serving as the linchpin between raw creative talent and their digital showcase. Your role is pivotal in collecting, refining, and managing a rich array of content, including video, imagery, and written material. You are not just handling content; you are sculpting the digital presence of each artist, ensuring their portfolio is not only visible but resonates with the audience it deserves.

Key Responsibilities:

• Asset Management: Diligently collect, manage, and organize content from a diverse pool of talent.
• Content Refinement: Edit, compress, and reformat content to ensure it's primed for our Content Management System (CMS).
• CMS Integration: Meticulously input and manage content within our CMS, ensuring every piece is showcased to its maximum potential.
• Profile Crafting: Utilize tools like ChatGPT to craft compelling and engaging profiles for our artists.
• Artist Coordination: Collaborate closely with artists, ensuring all information is accurate, current, and aligns with their creative vision.
• Quality Assurance: Ensure all content meets our platform's high standards, both in terms of aesthetics and technical requirements.

Must-Have Skills:

• Organizational Prowess: Exceptional organizational skills to manage and track down assets from various sources.
• Technical Savvy: Proficiency in Figma, After Effects, Premiere, and CMS, enabling you to handle and transform content across formats seamlessly.
• Attention to Detail: A keen eye for detail and a relentless commitment to maintaining the integrity and quality of the content.
• Communication Skills: Excellent communication skills to coordinate effectively with artists and internal teams.

• The opportunity to be part of a groundbreaking platform that's reshaping the creative industry.
• A dynamic, innovative environment where your work directly impacts the creative community.
• A supportive team that values creativity, collaboration, and continuous learning.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Virtual Assistant (Full-time)

Salary: 800-1500 USD/month (depends on skills and years of experience)

Working Hours: EST Timezone

Responsibilities:

1. Restaurant Operations

• Provide exceptional customer service by promptly responding to customer inquiries via email, phone, and social media.
• Assist with restaurant reservations, ensuring accurate and timely bookings.
• Handle basic HR tasks such as scheduling staff shifts and addressing employee inquiries.
• Maintain a positive and professional rapport with customers, addressing concerns and providing relevant information.

2. Ferry Operations

• Manage customer service inquiries through the Ferry app and WhatsApp.
• Support customers with ferry bookings, schedule information, and address any travel-related queries.
• Handle basic accounting tasks, including tracking expenses and reconciling financial records.
• Oversee basic website and app backend management for Cayman Ferries, ensuring information is up-to-date and addressing technical issues promptly.
• Collaborate with the operations team to ensure smooth ferry services and address customer feedback.

• Strong communication skills and customer-centric approach.
• Organizational skills for managing reservations and schedules.
• Basic understanding of HR procedures and accounting principles.
• Familiarity with the ferry app, WhatsApp, and basic website/app backend management.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Preferred Qualifications:

• Previous experience in customer service, reservations, or a similar role.
• Basic knowledge of restaurant operations, ferry services, and website/app backend management.
• Proficiency in relevant software and tools for HR, accounting, and website/app management.

Position : Accounting Operations Analyst 4

Working Hours : 8:30 AM to 5:00 PM US Pacific Time (PST)

Salary Range : $800-$1600

Duties and Responsibilities:

• Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers
• Work with Property Managers, Asset Managers and other accountants to enter information into financial workbooks
• Assist with monthly reporting process
• Check emails daily (manage personal inbox, accounting inbox)
• Perform other duties as assigned
• Analyze financial data and provide support for accounts payable and accounts receivable processes, including A/R analysis, collections, and vendor inquiries.
• Update ACH information and assist with tenant billings as needed.
• Preparing balance sheet reconciliations and budget-to-actual explanations, creating invoices and
  posting charges to tenant ledgers
• Provide support for month-end, quarter-end, and year-end close and reporting, including
  generating, modifying, preparing, and formatting monthly financial reports for the company properties
• Maintain accurate and organized documentation in electronic filing systems, including
  maintaining the Accounting Dropbox folder hierarchy and integrity.
• Collaborate with internal and external stakeholders to resolve issues and address inquiries in a
  timely manner.
• Work on ad hoc projects and initiatives as needed, including projects where there may be
  ambiguity or which do not have clearly established processes to reference
• Maintain and update accounting and financial information in the prescribed standards and
  systems
• Flexibility to support several different teammates within the Property Accounting department
  and to prioritize and balance different responsibilities
• Effectively and clearly track and communicate the status of workflow tasks to supervisors
• Prepare journal entries (tenant charges, receipts, payables, accounting-related journal entries or
  reclasses) within our accounting system, including providing adequate supporting
  documentation.
• Set up financial and accounting information

Requirements: 

• Bachelor's degree in finance or accounting.
• CPA is preferred.
• 2+ years of relevant experience in finance, financial operations, accounting, or related field.
• Strong knowledge of debits and credits and bookkeeping entries
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Strong Microsoft Excel skills
• Accounting system experience preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Administrator Working Hours: M-F 9 AM - 5 PM EST
Holidays: US & PH Regular Holidays
Salary: 1,000 - 1,500 USD

Overview of the Company: 

Headquartered in Fort Worth, Texas, we are a commercial real estate brokerage firm, specializing in the investment sales of single-tenant, net lease properties nationwide. Trinity is committed to providing first class service and guidance to our clients. Founded on the principle that the relationship we have with our clients is a long-term investment, Trinity is committed to using every available resource to meet the goals of our clients.

About the Job

The Marketing Administrator is someone who works with the Marketing Coordinator to ensure all materials are published with complete accuracy, in a timely manner, and in accordance with all requirements. This person has a hands-on role, making direct contributions to each of our listings, and ensuring each listing is marketed in a way that meets the high demands of our clients. The Marketing Administrator takes the initiative to ensure these expectations are met daily.

 Duties / Responsibilities

• Daily/weekly planning and communication with supervisor
• Effectively creates all proposal and off-market flyer packages
• Creates the backbone on Offering Memorandums
•  Assists with the creation of eBlasts
• Updating timelines in Monday.com software
• Update previous marketing materials with current market information
• Photo editing (photoshop) for property photos
• Updating information on our CRM
•  Additional administrative tasks (TBD)

Minimum Qualifications:

• At least a year of relevant experience
• Proficient in Google Workspace and Microsoft 365
• Excellent English speaking and writing skills
• Computer and phone availability with access to a secondary screen, mouse, and keyboard

Ideal:

• Previous marketing and data entry experience is helpful but not required
• Photoshop experience
• Hours can be negotiated
• Desire for added responsibilities (including: photoshop, Canva/InDesign, social media scheduling)

Personality/Attitude/Culture Preference

• Friendly
• Willing to ask questions
• Ability to problem-solve, analyze, and replicate Standard Procedures

Schedule: US Time Zone

Location: Fully Remote (Manila, PH)

Salary: 1100 - 1300 USD/month

Are you a driven, detail-oriented individual who consistently strives for excellence in your work? A company specializing in church merchandise is in search of an exceptional Virtual Assistant to become a valuable part of their team, dedicated to delivering outstanding service to their customers and expanding their product reach.

As a Virtual Assistant, your primary responsibilities will include:

● Responding promptly and professionally to customer inquiries via email, chat, and phone.

● Assisting customers with order tracking, product inquiries, and general support.

● Fulfilling orders and ensuring accurate and timely processing.

● Resolving customer issues efficiently to maintain a high level of customer satisfaction.

● Preparing and optimizing product images for the online store to meet quality and sizing standards.

● Creating visually appealing graphics and banners for promotions and marketing campaigns.

● Maintaining a well-organized image database.

● Demonstrated experience in providing exceptional customer support and data entry tasks.

● Proficiency in relevant software and tools for customer support, image processing, and data entry.

● Exceptional communication skills, both written and verbal, with a high level of attention to detail.

● Ability to follow instructions accurately and complete repetitive tasks efficiently.

● Strong organizational skills and the ability to multitask effectively.

● Familiarity with e-commerce platforms and online tools for digital operations.

● Ability to work in the US time zone and maintain a productive home office setup.

If you're ready to bring your detail-oriented approach to our team and excel in a dynamic

virtual assistant role, we encourage you to apply. We look forward to reviewing your

application and potentially welcoming you as a key member of our team!

Schedule: Monday – Friday (6:00 AM - 3:00 PM PHT)

What are we looking for?

Skills Required:

• Bachelor's Degree holder
• Minimum 1-2 years administrative/secretarial/reception experience
• Must have professional telephone presence in answering phone inquiries
• Familiar with Windows environment and have working knowledge in MS Word, Excel, and PowerPoint

Nice to Have:

• Knowledgeable in using booking systems

What will you do?

• Answer and direct calls in professional, friendly manner and take complete and accurate messages to the appropriate party as soon as possible.
• Handles/arranges meeting rooms, and healing room reservations.
• Greet all incoming clients, and visitors with a warm and friendly welcome and manage registration process and accompany them to meeting room/private office.
• Receive and process appointments from HR for face-to-face interviews of external applicants.
• Sort and distribute incoming mail, packages, and other correspondence.
• Maintain, clean, and always organize the reception area.
• Ensure overall smooth operation of the reception area.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CSR Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the team and come up with new ideas on maximizing efficiency and productivity.
• Identify and escalate priority issues to the appropriate person.
• Delegate work as necessary.
• Meet or exceed individual/team targets
• Will do productive and administrative work
• Handles customer inquiries and resolve concerns promptly
• Provide accurate and detailed information about our products and services to customers
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills

• A minimum of 2 year of experience as a Customer Service Team lead is required
• Possesses strong communication and written skills
• Proficient in MS Office applications such as MS Word and Excel is advantageous
• Capable of adapting to a fast-paced training environment
• Must be detail-oriented and displays critical thinking
• With pleasing personality.  
• Being an Extrovert is advantageous. 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Event Project Manager

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Lead event delivery of our immersive and engaging clinical trial training meetings (face to face and virtual)

Who We Are

IQVIA Medical Communications at IQVIA creates experiences that are effective and unexpected. We incorporate the latest research on adult learning principles and behavioural science. We use creativity to inspire and engage.

Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tightly knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and experience. We are continually pushing each other to improve our solutions and are in search of Event Project Managers to ensure the smooth and efficient delivery of our training solutions meetings.

About the Event Project Manager

The primary driver of in-person events, you would be project managing event deliverables related to a specific clinical study whilst keeping the IMC Project Manager (responsible for overall IMC study deliverables) abreast of status, progress, risks and issues. The Event Project Manager will work with Vendors and Venue Managers, Delegate Coordinators and Finance support roles as well as Strategy, Creative and Content teams developing project components and are responsible for ensuring events projects are delivered on time, in budget and exceed expectations.  

We’ll look to this role for their event project management expertise, good relational management skills, proficiency in vendor management, issue resolution and drive for quality delivery.

The Event Project Manager will oversee deliverables for face to face events and virtual engagements with direct responsibility for budget control, delegate management oversight, vendor liaison and an in-depth knowledge of event compliance regulations relevant to the healthcare sector.  Act as a central point of contact for internal and external clients, keeping them updated on status, anticipating their requests and proactively managing solutions.

This position is home based in collaboration with a global team at IQVIA and with our clients and healthcare professionals.

Activities may include:

• Coordinating or overseeing the delegate invitation, registration and travel logistics management for face to face meetings using preferred vendors and platform (Cvent, Amex, DMCs)
• Cost reconciliation
• Status reporting
• Contract review, terms and execution coordination
• Creating and maintaining event project plans
• Manage post meeting activities, reporting, follow ups and metrics

This position will require international travel

Who You Are

Seasoned:

You have proven experience in international event and relationship management demonstrating 5-7 years of delivering life sciences events. You are proficient in project management platforms such as Smartsheet and MS Project. You strive to provide quality customer service and have exceptional attention to detail. Experience of both live and virtual event delivery is preferred.

Collaborative:

You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren’t afraid of researching to find the answers.

Resourceful:

You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset.

Adaptable:

You continue to build on your event management skills by researching methodologies and keeping up with industry trends. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities.

Skills:

• Demonstratable knowledge of Project Management methodologies
• Organizing your tasks into workable plans
• Detail oriented
• Understand the importance of communication
• Knowledge of relevant platforms specifically Cvent, Zoom, WebEx
• Experience managing relationships and expectations with groups such as DMCs, AmEx, AV Suppliers

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Salary: P50,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• Must have 5+ years experience in Marketing or related field
• Bachelor Degree in marketing, media & communications (or similar), or relevant industry experience
• Previous experience Event planning and coordination for C-Suite level customer events (Australia based)
• Previous B2B marketing experience, ideation. and design development
• Experience in Office 365, PowerPoint level intermediate – advanced
• Proficient experience in at least 2 of the following: Adobe Photoshop, Illustrator and InDesign
• Extensive understanding of design principles and brand management

Nice to Have:

• Previous experience working for Australian corporation
• Understanding of Australia’s industry
• Web development experience
• IT experience and understanding

What will you do?

• Sales support via communication and operational process development in accordance with the wider marketing plan
• Content and collateral creation
• Social media planning and execution
• Event planning, execution, and promotion
• Partner and key stakeholder relationship management
• Lead generation/conversion activities through establishing marketing qualified leads
• Working with sales to generate interest in upcoming events and promotions

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Melbourne, Australia is a leading cybersecurity service provider. They offer comprehensive cloud network and security services, leveraging their expertise, intellectual property, and cutting-edge technology. As an incredibly agile organization, they are dedicated to supporting mid-sized companies across various industries. As cloud consultants, they empower organizations to excel in their fields by bringing innovative ideas to life and fostering business agility. They assist in maximizing returns on technology investments by strategically planning and assessing the optimal path for their business, whether it involves public, private, or hybrid cloud solutions.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Strong interpersonal and customer service abilities.
• Skilled in utilizing CRM/database software to generate reports, extract data, and maintain records.
• Thrives in team-oriented environments and excels in self-management.
• Proven proficiency in Microsoft Office Suite and various operating systems.
• Expert in data and document management.
• Exceptional organizational skills with keen attention to detail.

Nice to Have:

• Australian Client experience
• Client Management
• Marketing and Communication

What will you do?

• Membership Program Support: Administer and deliver support for a variety of member benefits and services.
• Customer Service: Respond to member enquiries and undertake various customer service-focused tasks aimed at providing an enhanced membership experience
• Stakeholder Relationships & Member Engagement: Work with key internal and external stakeholders to deliver upon project requirements and organizational objectives.
• Collaboration & continuous improvement: Cultivate and maintain effective working relationships with internal team and look for opportunities to improve work practices and processes.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the national professional association representing occupational therapists in Australia, providing health care, vocational rehabilitation, and consultancy services. Members benefit from local support and resources, contributing to professional excellence. The association works with government agencies and non-government organizations to shape public policy and collaborates with professional associations in various countries, including the World Federation of Occupational Therapy.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                           : Executive Assistant

Work Hours                                    : M-F 8:30 AM to 5:30 PM Central time

Pay Range                                       : $800 - $1500 per month

Are of Responsibility                    : Assist Directors in their Roles and Responsibilities; Data Management

Reports to                                       : Director

Company/Client Overview:

Our client in the US is an inclusive establishment that warmly welcomes Jews from all backgrounds and affiliations. The center embodies the belief in providing an open and accessible space for every individual, with the hope that its diverse programs act as welcoming gates for people to forge new connections, foster meaningful relationships, and find inspiration to contribute to the betterment of their communities.

Function: Provide high-level administrative support for directors to ensure they can efficiently accomplish key tasks and company initiatives. The Executive Assistant is responsible for managing the schedules and communications for directors. 

Duties include:

• Organizing email inboxes and working towards responding to all emails requiring a response — drafting emails when needed
• Managing calendars, setting up meetings and updating with workflow meetings and tasks
• Assisting directors with time management and task prioritization
• Collecting and keeping data current and organized in CRM

• Minimum of 2 years’ experience as an executive assistant
• High School degree
• PA diploma or certification is a plus

Skills requirement:

• Time management and ability to meet deadlines
• Verbal and written English communication skills
• Strong organizational skills and ability to multitask
• Problem-solving and decision making
• Proactivity and self-direction
• Discretion and confidentiality

Other:

• Assist with research projects
• Assist with program planning and budgeting
• Oversee the performance of intern(s)
• Take minutes during meetings
• Format information for internal and external communication – memos, emails, presentations, reports