Architectural Design:

1. Lead the design and development of high-performance software systems, focusing on scalability, reliability, and security.

2. Define and implement architectural blueprints and best practices for our applications and services.

Database Management:

1. Design, implement, and optimize database systems using PostgreSQL (PSQL).

2. Ensure data integrity, security, and performance across our database environments.

Cloud Services:

1. Leverage AWS services (such as EC2, S3, RDS, Lambda) to build scalable and reliable cloud-based solutions.

2. Optimize cloud infrastructure for cost efficiency and performance.

Web Development:

1. Develop and maintain applications using Ruby on Rails.

2. Implement and manage API infrastructures, ensuring seamless integration and communication between services.

Microservices Architecture:

1. Design, develop, and maintain microservices, promoting a modular and decoupled system architecture.

2. Ensure services are robust, maintainable, and scalable.

Additional Skills (Plus):

1. Knowledge of DNS systems and domain management is a plus, enhancing our ability to deliver comprehensive solutions

You will work with the tax team to provide tax compliance services to a mixed portfolio of corporate and individual clients and be responsible to prepare corporate and individual tax computations and returns and liaising with the clients.

You will liaise with the Inland Revenue Authority of Singapore (“IRAS”) and the client on tax matters, attending to queries issued by the IRAS, handling withholding tax returns, applications for Certificate of Residence and other matters in relation to tax.

Core Responsibilities:

• Managing the Singapore tax compliance cycle for a portfolio of clients ensuring the smooth running of day-to-day relationships with clients and consistent delivery of client reporting/information accurately and on time
• Ensuring that support is provided to your manager to complete the tax compliance for the clients and be proactive in defining areas needing attention or support
• Know the specifics of designated clients including understanding their structure and any agreements they have in place that will affect their tax compliance matters.
• Minimise risk to IQEQ by ensuring all procedures and checklists are followed

Tasks / Duties :

• Prepare detailed working papers and submit accurate tax computations and returns on behalf of clients
• Assist in drafting replies to clients including answering queries from IRAS
• Closely monitor clients’ tax deadlines including tax payment/refund status
• Raise any queries/issues to the immediate manager in a timely manner
• Complete the compliance work on the designated client portfolio and assist with the compliance work for other colleagues within the team as required
• Ensure the client database and all other reports are up-to-date and accurate

Responsible for developing and implementing highly-responsive user interface components for web and mobile applications. Ideal candidates must have strong proficiency in React, JavaScript, HTML, CSS, and have proven experience creating data visualization tools, monitoring user interactions, and optimizing components to work seamlessly across different browsers and devices. In order to fulfill this role, the candidate must also be an open-minded and creative team player. Good time management and project management skills are a must. 

Duties and responsibilities

• Create and maintain user interfaces for web applications and websites
• Develop responsive interactive technology for dynamic web pages such as menu buttons, online forms, etc.
• Test and troubleshoot interface software
• Construct visualizations that are able to depict vast amounts of data
• Build reusable components and front-end libraries for future use
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Collaborate with other developer teams to discuss user interface applications and ideas
• Work closely with clients, web designers, and project managers to create strong and effective applications
• Responsible for adhering to best practices in coding, ensuring the quality, maintainability, and efficiency of the code.

We are seeking an experienced Lead Accountant who will handle accounting tasks, including local accounting and tax compliances, junior accountant supervision, and other ad-hoc reporting or compliance responsibilities assigned by the Finance Manager

Responsibilities

• Supervise or review daily accounting tasks performed by junior accountant / accountant to ensure meeting service level agreement
• Reporting pack generation via Group’s cloud reporting software
• Assist Finance Manager in annual audits
• Monitor, recommend and manage the quality of finance policies / processes
• Perform financial control testing and ensure any deficiencies found are appropriately documented along with suggested plan of remediation
• Lead in government reports submitted to PEZA, BIR and other govt. agency
• Support Finance Manager in others ad-hoc reports as required by the Studio / Group (e.g. budget preparations, cash flow projection, expense ledgers analysis…etc.)
• Possess high analytical skills to create detailed financial reports and forecasts. 
• Leading in coordination with local studio stakeholders in monitoring/controlling expenses or spending planning.
• Main contact point for local tax consultants/partners for regulatory/statutory requirements or taking initiative to find best solutions on the market for local compliances

• At least 5 years' total working experience in the related field preferably in a BPO or multinational company.
• At least 2 years’ experience in Audit
• Certified Public Accountant (CPA)
• Experience in working with international teams
• Ability to direct and supervise
• Willing to work on flexible hours
• Computer proficiency utilizing word-processing, spreadsheet, and presentation software
• Expertise and hands on knowledge on NetSuite accounting software preferred

• Great Place to Work certified for 4 consecutive years
• Flexible work arrangement
• Global exposure

Customer Experience Officer works as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin Support to both clients and AMT, which can include: investigating issues impacting clients, resolving client queries in a timely and accurate manner, CRM data entry, missed content investigations and content requests, and resolving Isentia Platform issues for clients.

Main Duties & Responsibilities:

1. Deliver customer service and support to Isentia clients

• Provide excellent, prioritised customer service.
• Deliver consistent, high-quality service to clients by performing tasks as requested
• with a high level of accuracy, including processing of irrelevant and missed content.
• Timely resolution of client issues.

2. Provide administrative support primarily to sales and account management teams

• Proactively develop and improve processes to service clients.
• Assist in client retention activities; help conduct regular brief reviews.
• Identify issues and implement solutions to ensure a more accurate service for the
• client.
• Provision of a professional and efficient administration service to the account
• management team.
• Proactively develop and improve service to the account management team.
• Proactive in identifying areas where procedures / administration tasks could be
• improved.

3. Report and record data in Isentia systems including Salesforce CRM, Pulsar

• Platform, Brief Admin and DaaS Management App
• Enter data in Salesforce CRM as per activity and client feedback for client
• intelligence.
• Maintain client briefs and delivery sets in Brief Admin and DaaS Management App,
• ensuring accuracy
• Maintain accurate data on client issues, particularly miss and return investigations.

• Minimum 1 year Customer Service experience
• Tertiary Qualification
• Excellent written and verbal communication skills
• Highly proficient in English Language
• Technically proficient in a range of office applications, Salesforce experience is desirable.

WHAT IS YOUR ROLE

As a Technical Product Manager, you will play a pivotal role in defining, prioritizing, and launching functionality that delivers our value proposition to customers and their applicants with surprising speed and impact. You will focus on creating intuitive, consumer-like user experiences for complex B2B Mid-Market and Enterprise use cases, while ensuring every solution meets the compliance, data, and control requirements expected by these customers. 

As a natural creative problem solver, you will thrive in tackling complex challenges, driving the development of new features and functionality that significantly reduce time and cost to hire at scale. Your ability to balance strategic thinking with hands-on execution will be critical in delivering innovative solutions and meaningful value to our customers.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

Product Strategy & Prioritization

• Define and articulate a product strategy to deliver the vision & business objectives while staying ahead of market trends.
• Translate insights from competitor analysis and customer research into actionable plans that drive product differentiation and competitive advantage.
• Collaborate with engineering, customers, and internal experts to understand, rationalize & prioritize requests for new functionality.

Product Development

• Lead cross-functional teams in the iterative development and execution of product initiatives, ensuring timely delivery while maintaining high-quality standards.
• Empower your engineers, with design, to partner in defining and translating product requirements into intuitive, scalable solutions.
• Define key success metrics and establish a data-driven approach to measure your team’s impact on business and customer outcomes.

Product Launch & Stakeholder Collaboration

• Collaborate with internal stakeholders, including executives, sales, and marketing teams, to define go-to-market strategies and drive product adoption.
• Gather feedback and insights from customer-facing teams to rapidly iterate on product improvements and identify upsell/cross-sell opportunities.
• Work closely with customer support to address product issues, resolve customer escalations, and drive customer satisfaction.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• 4+ years experience as a Product Manager, preferably in strong UX-driven B2B SaaS organizations
• Proven track record of successfully launching and managing high-impact products throughout their lifecycle.
• Strong strategic thinking and problem-solving abilities.
• Strong analytical skills with the ability to use data to drive decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Eagerness to roll up your sleeves to do what’s needed to deliver in a fast-paced, dynamic environment.

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• SSS Coverage
• Pag - Ibig Coverage
• Philhealth Coverage

We are a dynamic Managed Service Provider (MSP) specializing in delivering innovative IT and cyber solutions that drive efficiency, security, and compliance for our clients. With a focus on Microsoft Cloud technologies, we are seeking a Technical Lead to join our team.

The Pasig City office is the location for our Global Delivery Centre in Philippines and is a fast-paced environment hosting several company senior stakeholders and client facing delivery teams.  The role of the Technical Lead is a pivotal role that will oversee technical projects, assist with new client deployments, and lead research and development to elevate our technical offerings.

Please note: This role requires a high level of self-confidence, ability to communicate at all levels, with a requirement for a high degree of integrity, trust, and credibility to succeed personally and with the team in mind.

You will need to possess a high level of customer service experience, always prioritizing client delivery over other activities, ensuring that our customers are able to deliver to clients using production tools and services.  You will require a high level of energy, robust sense of humor and positive attitude to get things done.

Tasks (what does the role do on a day-to-day basis)

• Serve as the technical lead for projects involving Microsoft 365 migrations, cloud implementations, and other IT initiatives.
• Oversee and execute migrations to Microsoft 365 from various sources, including Google Workspace, on-premises Exchange, and third-party platforms.
• Stay abreast of the latest trends and technologies in IT, evaluating their potential impact on operations.
• Assist with new client deployments, including onsite network infrastructure replacement and back-end Office365, Intune, Azure, and Google Workspace configurations.
• Establish, document, and implement technology processes and procedures.
• Provide prompt and cordial Email/Phone support, working with the help desk staff to resolve project tasks or tickets within SLA deadlines.
• Collaborate with the Engineering team on escalated tickets or recurring issues to identify and resolve root causes.
• Handle tasks and IT projects as directed by management.
• Provide research and development (R&D) expertise to identify, evaluate, and implement new tools, services, and technologies to enhance technical offerings.
• Work with ConnectWise Manage, Automate, and Control platforms to ensure efficient service delivery and support processes.

We are looking for a passionate associate to join the innovation team at NielsenIQ as Project Management Executive. We are looking for an associate who has an interest in pursuing a career in the market research industry, is interested in innovation and work in a fun and energetic team. The role as a Project Management Executive will support our accelerated business growth in the APAC Region and will be situated in our Manila, Philippines office.  

At NielsenIQ, we put our clients at the center of what we do, we work hard, and everyone contributes to a team environment of learning and fun. As a Project Management Executive, you will be supporting study and questionnaire set up and working closely with other internal teams to ensure smooth and quality project execution from survey programming through the delivery of data. 

• Responsible for coordinating projects and executing standard research studies. 
• Accurately transferring client confirmed inputs into internal questionnaire authoring platforms ready for programming team’s use.  
• Complete quality checks on research materials including questionnaire and survey links to ensure they are error-free when sent to respondents. 
• Manage & update documents and materials across platforms 
• Liaise with other client success team members, programming and vendors to ensure the progress of the project is well communicated and monitored to minimize disruption of delays 
• Manage the sampling and quota requirements on the survey/router platform 
• Adhere to strict timelines and proactively anticipate, troubleshoot, overcome and/or escalate  

Job Summary:

The primary technical expert is responsible for ensuring excellence in complex fund accounting services through expertise and final review authority. This role serves as the ultimate subject matter expert for the team on complex accounting matters, leading technical decisions and process innovations while providing authoritative guidance on sophisticated client portfolios and advanced accounting modules.

Core Responsibilities:

• Serve as ultimate technical authority at a team level for complex accounting matters
• Provide final review of sophisticated accounting deliverables
• Drive technical excellence and innovation in accounting processes
• Lead development of technical standards and methodologies within the team
• Ensure compliance with relevant accounting standards, statutory requirements, and internal policies
• Establish and maintain technical best practices
• Liaise with internal stakeholders (cluster), addressing queries and issues
• Guide technical development of team members through client specific training, coaching and feedback
• Function as primary technical expert for BOLT On and PE Advanced modules

Job Summary:

A mid-level accounting position responsible for delivering comprehensive fund accounting services with minimal supervision. This role handles both low- and medium-complexity funds, focusing on core accounting processes and standard cluster communications. The position requires independent execution of established procedures while maintaining quality and timeliness standards.

Core Responsibilities:

• Prepare financial statements, NAV reports, and other deliverables using prescribed guidelines
• Ensure accuracy and timeliness of work within established standards and following detailed checklists
• Apply relevant accounting standards and requirements as directed
• Follow quality control processes and risk management protocols
• Build knowledge of clients specific requirements and industry practices

Tasks:

• Process and maintain accurate fund books and records
• Perform daily bookkeeping and prepare periodic financial reports
• Process routine capital calls, distributions, and investor notices
• Respond to standard cluster queries within set service level agreements
• Assist in client onboarding following established procedures
• Identify and report potential operational risks to manager
• Conduct self-reviews to maintain quality standards
• Assist in documenting and follow standard operating procedures
• Participate in process improvement initiatives
• Perform other related duties as assigned for role and business needs

Our current work set-up is Hybrid Work from Home wherein you need to be in the office at least 2 to 3 days a week and the rest is WFH. To qualify you must have a stable internet connection (DSL/Fiber with at least 25mbps).

To speed up your application please have your government ID's ready.

Job Summary:

A leadership position responsible for driving operational excellence and team performance within the fund accounting department. This role manages a team of accounting professionals (Accountant 1-3, Senior Accountant, and Assistant Manager), oversees complex client relationships, and ensures delivery of high-quality accounting services. The position focuses on people management, strategic planning, and operational efficiency while maintaining overall accountability for team performance and client satisfaction.

Core Responsibilities:

• Lead and develop a team of fund accounting professionals
• Drive operational performance and quality standards
• Build and manage cluster and client relationships and service delivery
• Oversee resource allocation and capacity planning
• Direct implementation of strategic initiatives and process improvements
• Ensure regulatory compliance and risk management
• Establish and monitor team performance metrics
• Champion technology adoption and process optimization

Tasks:

• Conduct regular performance reviews and career development discussions
• Approve complex financial reports and client deliverables
• Manage escalated client issues and relationships
• Lead team meetings and performance improvement initiatives
• Monitor and report on key performance indicators
• Oversee workload distribution and resource allocation
• Review and approve staff scheduling and time management
• Lead client onboarding and transition projects
• Facilitate client review meetings and presentations
• Coordinate with other departments on service delivery
• Monitor compliance with policies and procedures
• Lead change management initiatives
• Review and approve team training plans
• Oversee system implementation and optimization
• Conduct regular service delivery reviews
• Perform other related duties as assigned for role and business needs

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement on a regular basis, and share with respective teams for improvement.

A Little about You

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with key internal stakeholders and clients matters to you, and that motivates you to take initiatives and continue seeking streamlined approach. Embracing utilization of digital and cloud services. You’re always looking for what’s next. 

• Acquire and retain Carousell clients 
• Establish relationships with prospective clients, bringing their business over to Carousell to advertise with us with the goal of mutual growth
• Understand client requirements and recommend optimum products or services to meet requirements
• Improve the relationship with existing clients, encouraging them to increase the business and investment they have with Carousell
• Plan your days and weeks ahead to make sure you maximize your time and spend more on actual conversations with clients
• Keep track of key performance indicators, and making sure that performance is within or beyond the standards set for the team
• Maintain an updated database in Salesforce including all activities, partners and opportunities with their current status

We are looking for expert freelance translators with proven and solid experience in subtitling for the TV and Movie industry from English into Filipino.

If you would like to pursue freelance translation opportunities with us, please send us your CV in English, providing detailed information regarding your subtitling experience.

Please make sure your CV shows us that you meet the following basic requirements:

• Ability to quickly adapt to workflow/process changes and updates.
• Great attention to detail, organization, problem-solving, analytical and multitasking skills.
• First language (mother tongue) fluency of target language.
• Upper-intermediate fluency in English.
• University degree or equivalent professional experience in the translation field.
• Experience in at least one of the following areas of the entertainment industry: localization QC, audiovisual translation and subtitling.
• Deep understanding of nuances of subtitle and dub translations.
• Working knowledge of countries' differences and best practices for subtitles and dub audio creation.
• Understanding of closed captioning and subtitling, and their common failures and technical challenges.
• Confidence and experience with subtitle editing software and web/cloud technology.

We apologize in advance for not being able to reply to the candidates who do not meet the listed requirements.

Responsibilities

• Understand applicable Acts, Regulations, Notices, Circulars, and Guidelines to address client’s queries
• Tracking of work items and monthly calls
• Drafting of compliance checklists and reports
• Drafting of meeting minutes
• Maintenance of compliance registers
• Drafting of onboarding pack
• Drafting and review of compliance documents
• Assist with routine and ad-hoc administrative tasks

Skills Set

• Highly discreet, organized, and meticulous
• Professional conduct and handle sensitive information with the utmost confidentiality
• Neat, and tidy
• Team player

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities 

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients. 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience. 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Our Sales Operation team works on a set of business activities, processes and tools that help Carousell’s sales organisation run efficiently and helps them to execute on overall business strategies and objectives.

We are looking to hire a Sales Operations Business Partner to support our regional sales teams in key markets of Singapore, Malaysia, Hong Kong, Philippines and Taiwan. 

This role will report to the Business Strategy & Operations Senior Manager:

You will:

• Act as a key business partner to your allocated sales team and market for Sales Operations related activities and analyses.

• Support business needs around reporting, contracting, invoicing, analysis, working with Sales, Regional finance and other sales operations team members 

• Maintenance of customer/partner master data, including account attributes, legal agreements and CRM account hierarchy data for the relevant business team(s)

• Manage systems interfaces related to sales reporting, commissions, data processing, customer master data and territory management for the relevant business team(s)

• Provide training on sales support systems, tools and processes to all sales users.

• Facilitate thorough onboarding programs for new sales team members, furnishing them with essential tools and knowledge for successful integration

• Participate in sales strategy discussions and help gather organisational information for the preparation of new process & tool implementations.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

A Business Support Manager is a senior-level professional who oversees the planning, coordination, and implementation of business support activities to ensure the smooth operation of an organization's business processes. The primary responsibility of a Business Support Manager is to lead and manage a team of Business Support Analysts and other support staff to deliver high-quality support services to various business units.

Key Responsibilities:

• Manage budgets and financial resources, ensuring that expenses are controlled and allocated efficiently.
• Build and maintain relationships with key stakeholders, including business leaders, team members, and external partners.
• Oversee the development and implementation of process improvements, working closely with business leaders and stakeholders to identify areas for improvement.
• Develop and implement business plans, strategies, and goals to support the organization's overall objectives.
• Develop and maintain effective communication channels with stakeholders, including regular reporting, progress updates, and issue resolution.
• Lead change management initiatives, ensuring that changes are implemented smoothly and with minimal disruption to operations.
• Ensure that quality standards are met, conducting regular audits and assessments to identify areas for improvement.
• Collaborate with other departments, such as Finance, and Human Resources, to ensure that business support activities align with organizational objectives.
• Identify and mitigate risks associated with business support activities, ensuring that the organization is protected from potential threats.

The role requires working on different time zones as it will operate on global scale. It also offers a remote work setup but onsite expectations still apply based on business needs.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Roles and Responsibilities:

• Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them.
• Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption.
• Remote Work Continuity Strategy:
• Evaluate existing remote work policies and procedures to identify areas for improvement in terms of business continuity.
• Develop and implement strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness.
• Provide guidance and support to ensure that remote teams are equipped to effectively respond to and recover from disruptions.
• Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices.
• Coordinating and facilitating business continuity exercises and tests to evaluate the effectiveness and readiness of the business continuity plans and capabilities.
• Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. 
• Conducting regular drills to test emergency response plans and identify areas where improvements can be made.
• Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency.
• Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

• A bachelor’s degree or higher.

• Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII 
• A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups.
• Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles.
• A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization.
• A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template.
• Excellent communication, leadership, and stakeholder management skills.
• Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Proficiency in business continuity planning software and tools.

• Non-taxable Allowances
• HMO and Life Insurance
• Annual Wellness Subsidy
• Paid Time Offs
• Annual Corporate Bonus

Key Responsibilities:

Software Development:

• Design, develop, and maintain high-quality software applications using Ruby on Rails.
• Implement and manage scalable and efficient API infrastructures.

Database Management:

• Develop, optimize, and maintain database systems using PostgreSQL (PSQL).
• Ensure data integrity, security, and performance across our database environments.

Cloud Services:

• Utilize AWS services (such as EC2, S3, RDS, Lambda) to build and maintain cloud-based applications.
• Optimize cloud infrastructure for cost efficiency and performance.

Microservices Development:

• Design and develop microservices to ensure a modular and decoupled system architecture.
• Ensure services are robust, maintainable, and scalable.

Additional Skills (Plus):

• Knowledge of DNS systems and domain management is a plus, enhancing our ability to deliver comprehensive solutions.

Collaboration and Leadership:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Provide technical leadership and mentorship to junior engineers.

You'll play a key role in supporting our Corporate Client Services team, providing exceptional corporate secretarial administration services to your portfolio of clients.

You will be responsible for drafting resolutions; preparing minutes for general meetings, sending reminders on deadlines to hold Annual General Meetings, and keeping the statutory books in order.

Responsibilities

Responsible for generating and preparation of documents and forms required for the portfolio of clients
Ensuring the smooth running of day-to-day relationships with cluster and consistent delivery of client reporting/information accurately and on time
Ensuring that support is provided to your immediate supervisor to complete the required deliverables for the clients and be proactive in defining areas needing attention or support
Know the specifics of designated clients including understanding their structure and any agreements they have in place
Minimise risk to IQEQ by ensuring all procedures and checklists are followed

Discover an amazing opportunity to progress to the role of senior accountant. Explore new areas that will guide you towards enhanced professional achievements and significant influence.

Responsibilities:

• Perform daily cash and position reconciliations; investigate breaks.
• Book entries in the accounting system (enfusion)
• Monitor, book, and reconcile bank debt activity.
• Fund expense reporting and payments
• Report to the front office and management (e.g., risk reporting, margin, financing)

Monthly Responsibilities:

• NAV review. GL, PL, and position reconciliations
• Liaise with the fund administrator throughout the month-end process. Reconcile the NAV pack and investor statements

Ad-Hoc: 

• Regular client reporting
• Financial statement tie-outs: be responsible for reconciling source data against financial statements

Our current work setup is 70% (WFH) - 30% (Onsite) Hybrid Work from Home wherein you need to be in the office for 6 days a month and the rest is WFH. To qualify you must have a stable internet connection (DSL/Fiber with at least 25mbps). 

Job Summary: The Loan Settlement Analyst is responsible for supporting the loan closing process, ensuring all documentation is complete and accurate, and facilitating the efficient and timely closing of LMA and LSTA loans in European and North American Market. This role involves working closely with counterparties, loan agents and clients to ensure timely and accurate trade settlements mainly on S&P loan closing platform- ClearPar.

Key Responsibilities:

1. Loan Documentation:
   • Review loan closing documents (confirms/ transfer certificates, and funding memos) for accuracy and compliance with company policies and regulatory requirements.
   • Ensure all necessary documentation is reviewed for errors, missing, or incorrect information and fixed before the execution date.
   • Organize and maintain loan files, ensuring all documentation is filed correctly and promptly.
2. Communication and Coordination:
   • Communicate with Clients, Counterparties and Agents to gather necessary information and resolve any discrepancies that arise during the closing process
   • Provide status updates to relevant parties throughout the closing process and maintain and prepare a status report.
3. Compliance and Quality Control:
   • Verify that all loan conditions and stipulations are satisfied prior to closing.
   • Ensure client elections on AA and Loan Transfer Certificates are populated in line with requirements
   • Conduct quality control reviews of closing documents to identify and correct errors in time before execution.
4. Customer Service:
   • Provide excellent customer service to clients by addressing their questions and concerns promptly and professionally.
   • Assist clients with understanding the loan closing process and requirements.
   • Facilitate smooth and efficient loan closings, ensuring a positive experience for clients.
5. Administrative Support:
   • Assist with administrative tasks such as data entry, filing, and document management.
   • Support Senior Settlement Analysts and the Client Managers with special projects and tasks as needed.
   • Maintain up-to-date knowledge of loan products, services, and industry trends

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ.