This role provides administrative support for various tasks, such as preparation of reports, charts, and other presentation materials, inventory of office supplies, timekeeping duties and maintenance of files, databases and archives of relevant records to one or more managers in a department or group in an organization. This role works under general guidance and supervision.

• Provide support in general administrative tasks such as but not limited to filing, encoding, maintaining, and sorting files and documents.
• Prepares, generate, and maintain reports, spreadsheets, presentations, and other necessary documents as required, in response to and in anticipation of department’s needs.
• Prepares, reviews, submits, and tracks Stakeholder’s expense reports for reimbursements
• Enters, tracks and processes departmental invoices for payment.
• Processes timesheet approval, submission and Oracle Time Adjustments (OTA) (including approvals, transfers and cost center changes) for employees.
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Process and submit ServiceNow IT ticketing.
• Process and purchase orders for office supplies, including IT hardware and software services. Conduct online research or other types of research for onshore partners.
• Reroute documents to other approvers when necessary.
• Perform other related functions, projects and duties as assigned.
• Maintain confidentiality and a high level of professionalism in all interactions and when handling sensitive information.
• Receives guidance and training on well-structured assignments relying on instructions and established procedures and may be relied on to solve routine problems/issues.
• Perform and accomplish the responsibilities listed above under the general guidance and supervision of an SME or Team

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and serving as a liaison with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, resourcefulness, and the highest degree of confidentiality.

• Primary support for the West Offices
  • Including all the associated assigned tasks
  • Office spreadsheet data (Teams)
  • Act as liaison between FM and landlords re: payments, etc.
  • Supplier onboarding process
  • Supplier invoicing and follow-up
  • PO creation as needed
• Occupancy Reporting for West
  • Review and distribute weekly West Occupancy Report
• Sustainability Reporting for West
  • Data collection site utility invoices for the West offices and enter into the West Region spreadsheet
• Parking and Storage for all West Offices
  • Data collection of site parking and storage costs and enter in the West Region spreadsheet
  • Submit ZAP forms
• Iron Mountain for Americas
  • Code and/or ensure all invoices are set up with proper regional PO number in Coupa and process via Coupa
• Safety Incident Reporting
  • Maintain the Safety Incident Reporting spreadsheet on a monthly basis for the RFM’s to enter follow up notes

This role is primarily responsible for translating learning needs into high quality, best-in-class program design and learning content and working with key stakeholders in advising on training needs, best practices, system capabilities, assignments, and roll out strategy. It will also provide Learning Management System (LMS) administration, technical support, and reporting of learning programs.

• The Learning Designer will work collaboratively, in partnership with the Learning Advisor and Team Lead, to build engaging, best-in-class learning content.
• Conceptualize and Creates system training including interactive, animated videos that teach users in short learning intervals.
• Leverages knowledge from adult learning theories, design guidelines, and technical knowledge to create visually appealing and engaging trainings.
• Can provide direction and advice on which training materials and modalities best fit the project’s learning needs.
• Has the ability to translate Subject Matter Expert knowledge and vision into on-demand learning that engages the learner and keeps them coming back.
• Researches and stays on top of learning industry design best practices.
• Build surveys, assessments, and evaluation tools for learning activities and evaluate learner feedback, leveraging it to improve learning design and delivery.
• Address critical and unique issues with the guidance of Team Lead for timely resolution of escalated issues. Identify risks and propose ways to prevent occurrence of similar issues and concerns.
• Create and update SOP/DTP of current and new processes.
• Perform complex tasks in compliance with service level agreement, process, policies, procedures, and SOX & internal controls.
• Resolve identified issues and keep the Team Lead updated for open or ongoing concerns.
• Work with Team Lead to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Develop and prepare reports, analyses, and presentations for periodic and ad hoc requirements.
• Lead and support key projects, audit reviews, activities, and documentation.
• Provide guidance and technical expertise to junior members of the team in completing projects and performing activities.

The OJT’s will be able to assist in the daily laboratory activities like sample
preparation, basic routine test and other relatedjobs.

The program follows a training module with evaluation of performance at the end of the training period.

Position Description:

The Client Care Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Commercial Solutions and Visa Direct products. As a Client Care Associate, you will be working with external clients and banks along with internal Technical Solutions, Compliance, Treasury, Product and Technical teams regarding issue management and support for Visa Commercial Solutions and Visa Direct Products/Services.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Specific Responsibilities will include:

* Provide service to clients via phone calls and online support cases that are advanced and escalated (Level 2 support)

* Investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. Determine which issues need escalation or routing to other internal teams

* Identify file formats and connection errors (APIs, STFP, JSON, SWIFT- PACS, MT, ISO, Etc.) to determine if sufficient information is provided for issue resolution

* Build strong customer relationships with the ability to simplify complex problems to support business and clients’ needs

* Partner across teams and departments for process improvement initiatives

* Assist/train clients to address questions that may come up regarding the funds movement

* Comfortable with global banking protocols, i.e. account numbers, IBAN, CLABE, SWIFT BIC ET. To provide clients with help regarding these types of questions. Ability to validate the client has provided right information per Visa rules to initiate wire transfers efficiently

* Perform all related duties and special projects as assigned

* Participate in all required training sessions for compliance (OFAC, AML, etc.)

* Shift scheduling will be determined upon filling positions, with 24 by 7 operating hours

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Maintains quality and consistency levels of production and presentation and consistently monitors expenses.
• Ensures waste is minimized through accurate ordering, adhering to established par levels, production and maintains and sets sanitation, hygiene and safety standards.
• Ensures team productivity through training, coaching and mentoring.

• Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.
• Utilizes revenue management to maximize revenue generation based on data.
• Ensures Guest or Member satisfaction at all times by ensuring that safety and service are always the spa's priority.

A Virtual Medical Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Virtual Medical Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Virtual Medical Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

• Works under direct supervision, completing assigned tasks.  
• Work may be more routine or recurring in nature. 
• Performs basic accounting tasks.  
• Must understand relationships between accounts and have a basic accounting knowledge.
• This level requires a fundamental knowledge of professional concepts, but has not mastered the application of that knowledge.

What an Analyst in Loyalty Technical Solutions does at Visa:

As an Analyst, you will be a member of a team of highly motivated experts who specialize in Visa’s loyalty systems and solutions. You will leverage our capability to deliver strategic and innovative solutions for new campaign offerings and provide superior post-launch account management activities for our AP clients.

In this role, you are expected to:

• Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs 
• Communicate and engage with diverse functional stakeholders throughout service delivery
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
• Influence decision makers at staff, senior & executive management levels within Client & Visa organizations through a combination of negotiation & consultative output
• Use technical expertise blended with business acumen to solve complex problems
• Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
• Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

Why this is important to Visa:

As an Analyst, you play a pivotal role in ensuring that you and your team are fully capable and confident of implementing campaigns that are completed timely, cost effectively, accurately and reliably.

This role provides you an excellent opportunity to deepen client partnerships by driving value to our clients, and delivering and optimizing services that will help grow their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Carousell is seeking a skilled Group Tax Associate Manager to join our corporate controllership team. In this role, you will work closely with finance teams across the organization, leveraging your expertise in tax within the APAC region. Reporting to the Group Head of Tax and Treasury in Bangalore, you will play a key role in shaping and executing our tax projects. The ideal candidate will bring extensive experience in managing tax function and a proven track record in the APAC market

Roles and Responsibilities:

• Ensure tax compliance and timely filing of returns  - handle tax compliance processes for corporate income tax, indirect tax (eg GST, VAT, SST or equivalent), WHT, Stamp Duty. This requires working with the tax agents and the controllers to ensure that all returns are filed and payments are made within the prescribed timelines. 

• Review tax computations and provide tax advisory and support to business groups

• Collaborate with external professionals and local tax authorities to manage tax-related matters and address tax queries

• Tax Controversy – assist with tax enquiries/ tax audits for the key jurisdictions under coverage.

• Assist with tax provisioning 

• Transfer Pricing - assist with transfer pricing compliance obligations (where required).

• Analyze and interpret the impact of changes to laws and regulations on tax liabilities and tax structuring

The Land Acquisition Specialist is a Project-based role which will be responsible in facilitating land acquisition requirements for one of ib vogt's solar projects based in the province of Iloilo in the Philippines in support of Project development activities.

• Work with the Land Acquisition Manager in screening new site locations in partnership with Project Development Managers. 
• In the absence of or in support of the Land Acquisition Manager, represent the company to landowners, presenting project opportunities and establishing new relationships.
• Work with the Land Acquisition Manager in negotiation and execution of land lease and purchase agreements, securing right of way for transmission lines and substations.
• Work closely with transmission line route assessment, land survey and other land related service providers .
• Maintain open communication with landowners and municipalities and collaborate with internal and external stakeholders.
• Manage and maintain accurate records of signed land leases, including registration processes with the Land Survey.
• Maintain and/or establish good relationships with relevant external stakeholders/government agencies involved in securing land related documents.
• Provide support to team members and colleagues as needed throughout other project phases.

Summary of This Role:
To develop and secure existing/new pipeline, this position will assist the Project Development Team with:

• The advancement of development activities for new wind power projects.
• Assessing and verifying sites fit for purpose from a technical, legal and commercial view and maintaining database of land maps, data, and documents
• Managing the permitting & approvals related to land, project development and grid interconnection 
• Providing support in contract management and coordination with interdepartmental teams within IBV (i.e. Legal, E&S, grid management, Admin)

Your Job

• Assist in site activities as needed
• Act as overall document controller for the wind team
• Maintain project database for the wind projects
• Conduct required administrative tasks & permitting tasks related to land departments and other government agencies
• Project schedule monitoring and reporting

This role reports directly to the Regional Grid Solutions Manager based in Kuala Lumpur, Malaysia. The Grid Solutions Manager is a hybrid engineering and management role who would manage the engineering and designing organizations of the grid connections for medium to large scale solar projects and have oversight of the effective and efficient execution of grid projects by coordinating with different external stakeholders to develop the project schedules, address technical issues and designs, and to work with internal stakeholders to forecast work and develop a schedule of execution. The scope of works / duties and responsibilities for this role include the following but not limited to:

• Participate in projects from the conceptual phase until operation across the Asia Pacific region.
• Take on engineering and design of grid connections.
• Support the project development with technical expertise during the early stages of projects and new markets across the Asia Pacific region.
• Qualify and manage external engineering consultants.
• Specify and coordinate the technical aspects of tendering interconnection infrastructure projects to sub-contractors.
• Coordinate sub-contractors during design and execution of projects in cooperation with the on-site team across Asia Pacific region.
• Aggregating, managing and producing documentation and information for management, clients, lenders and advisers.
• Meet with utilities and stakeholders within the Asia Pacific region for technical discussions.
•  Coordination and communication with third party technical advisors.
• Other ad hoc as assigned.

Job Description:

As a member of the EUS Workstation Vulnerability Remediation team, the Sr. Operation Analyst will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment. This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM

• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.

• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.

• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.

• Improve processes and support methodologies by assessing need and requirements.

• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.

•  Act as the point person for Exception Management/requests

• Willing to cover and support U.S. business timings extensively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Prepare and file related tax returns (e.g., VAT, income tax, withholding tax) accurately and on time.
• Ensure compliance with BIR and other regulatory requirements.
• Maintain organized tax records and documentation for internal and external audits.
• Reconcile tax-related accounts to ensure accurate reporting.
• Assist on tax refund filing.
• Assist in researching and interpreting tax laws, advising on implications for business operations.
• Support the development of tax strategies and provide guidance to departments on tax-related issues.
• Serve as the primary contact for BIR and other government audits related to tax matters.
• Provide documentation and support to auditors, ensuring timely response to requests. Internal Revenue (BIR), BOI, 
• Securities and Exchange Commission (SEC).
• Monitor and ensure compliance with new tax regulations and advise management on potential impacts.
• Assist in monitoring and processing of related compliances and filings

As a Talent Acquisition Coordinator, you'll oversee the entire recruitment process, from job postings to onboarding. You'll need strong communication skills, a deep understanding of recruitment, and a passion for optimizing hiring workflows.

Key Responsibilities:

• Post and update job ads across multiple job portals and conduct passive sourcing to attract potential candidates.
• Upload, screen, and review CVs from LinkedIn and other job boards to match job qualifications.
• Respond to candidate inquiries through LinkedIn, email, and other messaging platforms.
• Send Pre-Employment requirements to new hires and ensure that their requirements are completed prior to the start date.
• Track and update candidate progress.
• Schedule and coordinate onboarding sessions for new hires.
• Prepare and organize pre-onboarding and post-hire documents.
• Stay informed about the latest recruitment and talent engagement trends and best practices.

• Proven experience in recruitment and onboarding processes.
• Strong organizational and multitasking skills.
• Familiarity with recruitment software (e.g., Workable) and testing tools (e.g., Test Gorilla).
• Excellent written and verbal communication.
• Ability to lead process improvements and collaborate across teams.

Our ideal candidate possesses the following qualities and traits:

• proactive, adaptable, and flexible
• highly professional
• has the willingness to go the extra mile to achieve desired outcomes
• with strong collaboration and communication skills to work effectively with cross-functional teams
• with strong problem-solving skills
• committed to continuous improvements and willing to experiment with new approaches and techniques to work processes

Unleash Your SAP Expertise!

We're seeking talented individuals to join our dynamic team as SAP Consultants. We're looking for talented SAP specialists and implementers in the following fields who possess a strong understanding of core SAP principles and the ability to collaborate across different functional modules: 

• SAP FICO Consultant (Financial Accounting & Controlling)
• SAP SD Consultant (Sales & Distribution)
• SAP MM Consultant (Materials Management)
• SAP PP Consultant (Production Planning)
• SAP PS Consultant (Project Systems)
• SAP S4 Field Service Consultant (Successor to SAP CS)
• SAP PM Consultant (Plant Maintenance - EAM)
• SAP ABAP
• SAP PS
• SAP S/4HANA Retail/Fashion
  

Candidates with a mix of these skills are preferred!

About us

TeamWork is an independent international group created in 1999 in Geneva by its current CEO: Philippe Rey-Gorrez.

Key player in consulting, technological integration and innovation, the company’s mission is to support its customers over the long term. A true partner of digital transformation, TeamWork is active in four major areas: Business Consulting, SAP Business Solutions, Data Analytics, Technology Platforms.

With nearly 1400 employees and 24 offices around the world, TeamWork stands out by its ability to guarantee 24/7 outsourcing and geographical proximity to its customers

TeamWork has a global SAP partnership that enables it to distribute and maintain all SAP solutions. This partnership also certifies the technical and functional capabilities of TeamWork to deliver services on all SAP solutions. The company has SAP Gold Partner and SAP Partner Center of Expertise certifications that confirm the expertise of the teams and the SAP Support and Maintenance Center.

What will you do?

Your responsibilities will vary depending on the specific SAP module you'll be working with (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service). Here are some general tasks you can expect to perform:

• Deep-dive into your specialized field (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service): The role will involve project (CR or full lifecycle SAP S/4HANA implementation), presales, and support work and requires a high degree of flexibility to multitask on several assignments.
• Partner with cross-functional teams (e.g., Finance, Sales, Operations) to ensure seamless integration of your module with other parts of the SAP system.
• Stay up-to-date on the latest functionalities and best practices within your assigned SAP module.

Hard skills

• Proven experience in your specialized field or SAP module (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service).

• Candidates with a mix of these skills are preferred!

• Proven experience gathering and documenting Functional Requirements, customizing, conducting SIT/UAT, performing training to final users, data migration, post go live support.
• Strong understanding of the relevant business processes associated with your specialized field.
• Ability to configure and customize functionalities within your assigned module to meet specific needs.
• Experience with data analysis and reporting tools within SAP.
• Familiarity with SAP S/4HANA.

Beneficial: For the SD or FICO consultant positions, a background in SAP Real Estate (SAP REFX) is ideal.

Soft Skills

• Strong negotiation, communication skills, and interpersonal skills. Ability to build relationships with customers and internal and external stakeholders.
• Strong analytical and problem-solving skills. Ability to prioritize tasks and work effectively under pressure. Excellent communication and collaboration skills.
• Excellent problem-solving and analytical skills.
• Excellent project management and organizational skills. Strong communication and interpersonal skills.

Education

• Bachelor’s Degree

Experience

• 8-10 Years 
• Preferred: Experience working with two or more of the listed SAP modules (SD, MM, FICO, PP, PS, PM S/4 Field Service).

Language

• English

What’s in store for you?

• Be part of a growing and successful team.
• Hybrid position. Work from home accepted but subject to project rules
• Traveling is expected as part of project or support work, either domestic or international (dependent on the customers’ location).

Remuneration

• Enjoy competitive base salary 
• Competitive salary and benefits package.

Benefits

• Private HMO

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities & Duties: 

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

As a member of the EUS Workstation Vulnerability Remediation team, Sr. Systems Engineer will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day to day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM
• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.
• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.
• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
• Improve processes and support methodologies by assessing need and requirements.
• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.
•  Act as the point person for Exception Management/requests
• Willing to cover and support U.S. business timings extensively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a committed individual to lead and enhance the logistic function across the region, with a strong focus in the Philippines projects. In this position, you will demonstrate detailed knowledge on end-to-end customs processes, ensure customs declarations are being completed in an accurate and timely manner, and closely coordinate with local and international stakeholders., as part of the EPC APAC team.

Your Job

• Coordinating closely with local and international suppliers, forwarding agents, recipients, and colleagues.
• Execution of complete tracking process (EPC related).
• Managing customs clearance processes (EPC related).
• Coordination between the Contractor, Transportation service provider, Broker/Agencies and Customs offices for the project goods/equipment (EPC related).
• Optimize Supply Chain. Develop and implement strategies to optimize the supply chain, negotiate costs, and improve efficiency.
• Approving and archiving of orders and shipping documents as well as invoices.
• Ensure compliance with local, national, and international regulations and standards

>  KEY RESPONSIBILITIES 

• Managing ad-hoc data extraction and transformation requests to support business needs for data visibility. 

• Support a new initiative for business self-serve analytics with the provision of common comprehensive and re-usable datasets. 

• Provision of visuals in Power BI to meet business reporting requirements. 

• Strong working knowledge of technologies including SQL, Azure and Databricks to compile underlying data models to support reporting. 

• Support the ingestion process and scheduling of source raw data tables into the XP data warehouse. 

• Liaison with the business and SAP Data Architect to understand data requirements for extraction in preparation for reporting. 

• Support the business with any general reporting issues, queries and management of enhancement requests. 

• Maintenance and creation of key documentation to support BI and the XP reporting catalogue. 

• Provide training and support to end-users on report generation and utilization of Power BI as a global reporting solution. 

• Must have at least 3-5 years of experience in managing all facets of managing a SWL DW environment in Azure. 

• You will be responsible for designing and modelling a snowflake and star schema environment to create reporting cubes across various business functions, enabling self-service reporting for the organization. 

• Your role includes designing a multidimensional data warehouse using the SQL Server BI stack. A strong background in SQL development, particularly in creating data warehouse solutions, is essential. 

• You must understand advanced SQL techniques such as looping logic, indexing temporary tables, and other sophisticated database strategies. The ability to write optimized and performant SQL code is crucial. 

• Familiarity with additional programming languages like Python is required. Experience in developing reporting solutions using Power BI in a self-service environment is also necessary.  

• You will be tasked with supporting and administering the SQL data warehouse and Azure Data Factory. A solid understanding of Azure tools, including Data Factory and Databricks, is important for this role. 

• You will be responsible for debugging, monitoring, and troubleshooting BI solutions. 

• You should have a strong understanding of leading extract, transform, and load (ETL) tools. 

• You will develop techniques for quality data collection to ensure data adequacy, accuracy, and legitimacy.  

• Recognizing business requirements within the BI context, you will create data models to transform raw data into meaningful insights. 

• You will provide oversight on database structure models in alignment with BI strategy and corporate KPIs. 

• You should have experience developing models, queries, and views within project timelines, with a focus on meeting deadlines. 

• Strong knowledge of implementing security in a SQL Data Warehouse environment, spanning data such as row level security and applying security to individuals access such as active directory or role level security. 

• A background in working with SAP, Salesforce, and non-SAP ERP systems is also required. 

KEY RESPONSIBILITIES 

• Possess strong working knowledge of SAP S/4HANA to provide business support focused on data, while also supporting the in-house Master Data Management (MDM) process, including changes and bug fixes. 

• Collect and analyse data from multiple sources to uncover patterns, trends, and insights, ensuring data accuracy, completeness, and consistency across all reports. 

• Create and maintain accurate and timely reports, developing and implementing dashboards and other reporting tools to enhance data visualization. 

• Analyse data accuracy within the SQL data warehouse to ensure alignment with source systems and troubleshoot data reporting issues in collaboration with support teams to resolve technical problems. 

• Contribute to the development of data governance strategies that encompass MDM, data ownership, stewardship, and documentation (policies), while managing relevant committees. 

• Conduct reporting and analysis on data governance to monitor compliance and identify improvement opportunities, collaborating with stakeholders to establish and implement governance standards and policies. 

• Develop and maintain data models, and document processes, procedures, and workflows related to data reporting. 

• Provide training and support to end-users on effectively accessing and utilizing reports.