Join the A-Team and experience the A-Life!

Responsibilities (how we will measure success)

The Associate Compliance Consultant will be a junior member of the team and will successfully support consultants on a portfolio of Firms by providing compliance advice, including a variety of core compliance areas and technical AML assistance, aiming to ensure positive client feedback.

Part of a growing team and business, this is a multi-faceted role, created in response to client requests for dedicated support combining:

Ongoing compliance assistance, in the form of regular monitoring and attending advisory meetings; and

Supporting a team of senior consultants with the aim of developing into a consulting role.

Tasks (what does the role do on a day-to-day basis)

• Responsive regulatory advice and solutions;
• Supporting varied engagements such as: KYC refresh projects, AML Risk Assessments and Internal Capital and Risk Assessments (ICARA);
• Updating clients on regulatory changes and how it impacts their business;
• Drafting and updating relevant policies, procedures and internal working documentation for clients;
• Working with senior consultants and clients to devise their risk-based monitoring programmes or thematic risk assessments;
• Supporting regular compliance monitoring or review visits  with clients, and subsequently writing up working papers and reports;
• Involvement in designing and running training courses;
• Involvement in reviewing upcoming regulatory requirements and drafting thought leadership publications;
• Supporting senior consultants and clients  in completion and reviews of RegData filing and financial reporting;
• Building / developing client relationships.

Position: Admin Services Specialist

Location: Philippines, Manila

 About LRN

Do you want to use your technical expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 3,000 companies worldwide (including the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

We are expanding our Admin Services team. Would you like to be a part of the growing team and contribute to performing activities on behalf of customers using LRN’s proprietary applications? We also work with customers’ program administrators, stakeholders, and internal customers closely. Our responsibilities include program administrator systems training, program administrator assistance, and responsibility for delivery of minor system configuration and content changes.

Your responsibilities will include:

• Provide assistance to internal and external customers on all aspects of LRN’s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Please note these all are billable activities.
• Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects and changes.
• Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate.
• Prioritize requests based on need and impact. Work with internal stakeholders to address priorities.
• Prepare/document and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems.
• Maintain quality levels for all work related to customers’ requests.
• Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working.
• Perform content using our inhouse tool.
• Providing assistance/training to customer point of contracts on LRN’s proprietary tools as well as providing solutions for an enhanced in-depth experience.

• Bachelor’s Degree
• 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. We value ability and experience to independently manage operational relationship with enterprise Partners.
• Excellent communication skills in English. This position requires above par skills to write and speak in English.
• JLPT- N3 or above
• Extensive experience in supporting enterprise customers based in US, Europe & APAC.
• Familiarity with HTML and CSS.
• Familiarity with Learning Management Systems

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

Proven experience working as a supervisor in the hospitality industry.

Effective communication skills.

Bachelor's degree in business administration or hospitality is advantageous.

Strong management skills.

SSS, PhilHealth and Pag Ibig (Government Mandatory Benefits)

Service Charge

Tip

The position is primarily responsible for directing and supervising the Kitchen operations in a manner that ensures high standard of quality, hygiene, safety, cleanliness and total guest satisfaction. Further, this position is responsible for the supervision and productivity of the Kitchen employees including staffing, training and performance management

Problem Solving and Decision Making

· Coaching and Mentoring

· Professionalism

· Client Service

· Innovation and Creativity

· Job Knowledge

· B. Knowledgeable in food presentation

· C. Sanitary and Hygiene regulations

· D. Inventory Management

· E. Time Management

Requirements

Education: Graduate of Culinary Arts or Hotel and Restaurant Management

Experience(s): Two (2) years work-related experience

presentation Specific Knowledge: exposure in restaurant operations, customers relations, cooking, food

SSS, PhilHealth and Pag Ibig (Government Mandatory Benefits)

Service Charge

Tip

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil Initial Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on http://careers.rentokil-initial.com/

Your day-to-day responsibilities will include:

.General Administration

• Manages and maintains comprehensive administrative filing system including archival and storage inventories.
• Manages administration for third-party services and timely compliance to local and government requirements.
• Assists in coordinating special events such Townhall Meeting, Employee Service Awards, Annual Dinner, etc.
• Undertakes other duties and exercise flexibility and undertake additional duties from time to time as assigned and agreed by line manager
• Assists in formation and review of human resource and employment strategies and policies
• Supports implementation of HR Strategy with a particular focus on supporting to achieve company targets
• Supports in the development and management of HR information systems and reporting mechanisms
• Attends to Audit requirements of Clients
• Manages recruitment effort for all job positions in the organization; employee orientations; talent management program, employee relations counselling, exit interviews; writes and places advertisements
• Develops and administer various human resources plans and procedures for all company personnel
• Manages & maintains other records, reports, and logs to confirm to EEO regulations
• Develops, recommend, and implement personnel policies and procedures
• Participates in administrative staff meetings and attends other meetings, such a seminars
• Participates in developing department goals, objectives, and systems, and recommends necessary changes
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed

Recruitment

• Coordinates manpower requisition from the concerned department.
• Coordinates candidate requirement and accordingly drafting a job description and getting it approved from the concerned person.
• Sources candidates that match the desired skills
• Screens candidates by via telephone or personal interviews
• Arranges for technical interview and coordinating with the concerned person.
• Communicates employment status to the applied candidates
• Maintaining and updating the database of the candidates
• Conducts background verification of the shortlisted candidates.

Do you have what it takes? If you want to be considered for this role you will need:

• Candidate must be a graduate of BS Psychology or BSBA Human Resource Development Management or any related course
• Open to Fresh Graduates
• Advantage with related experience in HR
• With good communication and interpersonal skills
• Knowledgeable in MS Office Applications
• Applicants must be willing to work in Kalawaan, Pasig
• Full-Time position(s) available.

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As an AP Associate, you are responsible for carrying out various day-to-day accounting activities and performing various reconciliations and tasks in support of the financial close process.

WHAT YOU’LL DO

• Process accounts payable using Tipalti and NetSuite by obtaining approvals and making sure vendor invoices are in the accounting system by their appropriate GL codes. Tipalti accounts payable volume is currently 700 invoices per month and is likely to increase over time. The expectation is to be able to process 80-100 invoices daily, and ensure the inbox has zero or less than 10 invoices at close of business.
• Making sure all vendor bills received in our AP inbox payments are uploaded correctly in Tipalti with all necessary attachments.
• Assist AP Manager with weekly AP aging payment reporting.
• Assists in the payment process in a timely manner (Net 30 business days from invoice date “or” Due upon Receipt only for those one-off sensitive vendors).
• Assist with AP month-end close.
• Assists AP Manager with processing Amex and employee reimbursement reports.
• Answer questions Brooklinen team members (internal) have regarding invoice and payment follow-ups, as requested.
• All other duties as assigned by the Accounts Payable Manager.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious, dynamic, and authentic, just like us! #beboldr.
• Passionate about sales and building strong client relationships.
• Self-driven, analytical, and a problem solver.
• A natural negotiator - persuasive but empathetic.
• Able to multitask, prioritize, and project management.
• Adaptable to change and attentive to detail.

YOU HAVE…

• BS in Accounting preferred.
• 1-3 years of accounting experience in an accounting environment.
• The ability to process up to 100 invoices per day.
• NetSuite or other ERP accounting software like Tipalti Knowledge is preferred.
• Strong analytical skills with attention to detail.
• Advanced Excel skills (VLOOKUP and Pivot).
• Well-organized and flexible, able to multi-task with tight deadlines.
• Possess excellent communication and interpersonal skills.
• Able to work under close supervision.
• Able to adapt easily.
• Meet deadlines and respect other's deadlines.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage
• Philhealth Coverage

WHAT YOU’LL LIKE ABOUT US

● Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.

● We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you!

● We’ve got training sessions in-store to help you level up your skill set.

● With you on Boldr’s side, we’ll tackle social responsibility initiatives together.

● We have rest and relaxation benefits.

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil Initial Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on http://careers.rentokil-initial.com/

Your day-to-day responsibilities will include:

.General Administration

• Manages and maintains comprehensive administrative filing system including archival and storage inventories.
• Manages administration for third-party services and timely compliance to local and government requirements.
• Assists in coordinating special events such Townhall Meeting, Employee Service Awards, Annual Dinner, etc.
• Undertakes other duties and exercise flexibility and undertake additional duties from time to time as assigned and agreed by line manager
• Assists in formation and review of human resource and employment strategies and policies
• Supports implementation of HR Strategy with a particular focus on supporting to achieve company targets
• Supports in the development and management of HR information systems and reporting mechanisms
• Attends to Audit requirements of Clients
• Manages recruitment effort for all job positions in the organization; employee orientations; talent management program, employee relations counselling, exit interviews; writes and places advertisements
• Develops and administer various human resources plans and procedures for all company personnel
• Manages & maintains other records, reports, and logs to confirm to EEO regulations
• Develops, recommend, and implement personnel policies and procedures
• Participates in administrative staff meetings and attends other meetings, such a seminars
• Participates in developing department goals, objectives, and systems, and recommends necessary changes
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed

Recruitment

• Coordinates manpower requisition from the concerned department.
• Coordinates candidate requirement and accordingly drafting a job description and getting it approved from the concerned person.
• Sources candidates that match the desired skills
• Screens candidates by via telephone or personal interviews
• Arranges for technical interview and coordinating with the concerned person.
• Communicates employment status to the applied candidates
• Maintaining and updating the database of the candidates
• Conducts background verification of the shortlisted candidates.

Do you have what it takes? If you want to be considered for this role you will need:

• Candidate must be a graduate of BS Psychology or BSBA Human Resource Development Management or any related course
• Open to Fresh Graduates
• Advantage with related experience in HR
• With good communication and interpersonal skills
• Knowledgeable in MS Office Applications
• Applicants must be willing to work in Kalawaan, Pasig
• Full-Time position(s) available.

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Responsibilities (how we will measure success)

You will be part of the Luxembourg Human Resources team of 8; you will be responsible for a wide and varied range of human resource activities with ownership for day-to-day operations and a lead role in managing employee relations. You have a key part to play in ensuring our people are equipped with best practice to foster a high performance, harmonious culture.

Tasks (what does the role do on a day-to-day basis)

• Provide first line advice to our people on all areas relating to the employment life cycle.
• Act an as escalation point to the HRBP and support with triage of HR queries and questions.
• Managing all the HR Ops processes including “Joiners / Leavers / Movers”, promotion, leaves & absences, ensuring the data quality and systems update.
• Liaise with public administration
• Maintain accurate and up-to-date employee information in HR systems.
• Participate in the implementation of specific projects, procedures, and guidelines to help deliver the HR strategy.
• Contribute to the continuous improvement of the HR function.
• Generate HR reports, metrics, and analytics to support data-driven decision-making.
• Analyse HR data and trends to identify opportunities for process improvements and strategic initiatives.
• Prepare standard and ad-hoc reports for HR and management stakeholders.
• Stay updated on relevant HR laws, regulations, and industry best practices.
• Assist in the development, implementation, and review of HR policies, procedures, and guidelines.
• Support HR audits and ensure compliance with internal and external requirements.

This is for a Freelance/Part-time position ONLY.

Working hours: 6 to 8hrs/week

Working days: Flexible

Contract duration: 2 months

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with Client’s IT support technicians and system security analysts to catch any major problems that reduce the quality of Client’s products before the launch.  You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in a test tracking tool(s)
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!

Duties and Responsibilities

1) Regular field monitoring of Hopheads', Crazy Carabao Craft Beers products' distribution, merchandising and pricing in designated on-premises and off-premises accounts (day & night accounts)

2) Foster and cultivate good working relations with accounts'/ Outlet's key buying personnel

3) Identify and open new accounts/establishments starting operations

4) Engage with the consumer thru periodic promotions and activations

5) Prepare and submit weekly reports

6) Guarantee consistent availability, visibility, quality and correct execution of craft beers portfolio

7) Responsible in placing stock requirement, monitor incoming POs up to delivery fulfillment to the assigned accounts

8) Close coordination with finance for collections and payment terms

9) Optimize sales programs to improve competitive position and maximize sales opportunity

10) Responsible in developing, diagnosing, evaluating and executing customer acquisition and retention programs within aa defined territory

Duties and Responsibilities

1. Prepare Journal Entries

2. Analyze Financial Information

3. Reconcile Accounts

4. Ensure date accuracy

5. Support Auditor in conducting internal and external audits

6. Assist tax preparation and filling activities

Job Qualification

1. College Graduate, BSA,CPA

2. Knowledge of Accounting software such as quick books, and Net Suites

3. Highly proficient in Microsoft Office

4. Oral and written communication skills in English

5. Ability to work efficiently under pressure

We in VeritasPay offered benefits that will help our employees to improve their satisfaction and motivation:

Semi flexible working hours
Vacation Leave

Sick Leave

Birthday Leave

Emergency Leave

HMO

• Assist in tracking regulatory rules changes in APAC and help managing the SFC, JFSA, MAS, ASIC and other regulators’ calendars (consultation papers, regulatory updates/changes implementation date etc).
• Assist to conduct research relating to basic regulatory topics
• Assist in distributing client alerts.
• To understand the FRR rules in Hong Kong and help prepare a first draft of Financial Resource Rules (“FRR”) Form of Licensed Corporations (“LC”) as per SFC regulatory requirements.
• Assist with preparing draft regulatory disclosures for clients for client review and approval.  
• Prepare first draft of compliance reports for clients based on information provided by Regulatory Compliance case managers.
• Updating and monitoring of compliance registers for ongoing compliance support clients.
• Distributing notification reminders about changes in particulars and regulatory filings to the ongoing compliance support clients
• Maintaining and sharing of the industry training calendar to the Reg Com team.
• Assisting with research on clients and prospects.
• Collecting and checking on completeness of KYC documents from clients to assist client onboarding.
• Assists in administrative tasks for Regulatory Compliance training team.
• Maintain files and records in a proper and organized manner.
• Perform ad hoc support and other duties assigned.

Regulatory Research

• Tracking regulatory rules changes in APAC and help managing the SFC, JFSA, MAS, ASIC and other regulators’ calendars (consultation papers, regulatory updates/changes implementation date etc) and maintain the internal tracking records for distribution to Regulatory Compliance Staff
• Conducting research on regulatory changes
• Updating current client Asian regulatory information packs for changes.
• Preparing client alerts on breaking regulatory news issues.

FRR work

• Review Financial Resource Rules (“FRR”) Form of Licensed Corporations (“LC”) as per SFC regulatory requirements.
• Monitor liquidity and capital positions of LCs to ensure compliance with relevant rules and regulations.
• Provide consultation in forecasting the financial impact for potential investments, dividend declaration etc on liquidity of the LC.
• Assist in post audit FRR and Account Disclosure Document (“ADD”) required to be submitted to the SFC.
• Handle other FRR matters and basic enquires from the regulators, clients and other parties.

Ongoing Compliance Support

• Review first draft compliance reports prepared by juniors.
• Timely reply and follow-up with client enquiries and queries relating to the tasks performed.
• Review of compliance registers and reports prepared by junior .

Policies & Procedures

• Maintaining existing templates for compliance policies and procedures
• Issuing client customised templates
• Assisting with updating the template for regulatory changes.
• Assisting to prepare mock inspection and compliance healthcheck  reports.

Internal Communications and Information

• Stay up to date with new regulatory changes and developments to brief HK RegCom team members

Client Onboarding

• Assist to research information about clients and prospects.

Others

• Ensure information is up-to-date, accurate and aligned with company standards and requirements.
• Maintain files and records in a proper and organized manner.
• Perform ad hoc support and other duties assigned.

SUMMARY OF JOB DESCRIPTION

The Compliance Manager assumes a pivotal role, ensuring the security of the company’s information and adherence to security policies, regulatory requirements, and industry standards. Responsibilities encompass managing PCI DSS compliance, conducting risk assessments and mitigation of potential risks, as well as overseeing compliance initiatives. Collaborating with cross-functional teams, this person shall align security strategies with business objectives, fostering a culture of heightened security awareness. The candidate should have a good grasp of information security and risk management concepts and must be able to correlate these to the needs of the company. Being able to communicate effectively with business and technical people and having a robust understanding of the business, fintech industry, and its regulatory requirements is vital to this role.

JOB DESCRIPTION:

Set the information security and compliance strategy roadmap and align with the overall business strategy and objectives

Establish, maintain and implement information security policies, procedures and guidelines

Monitor and manage PCI DSS compliance by ensuring timely resolution of issues and completion of all necessary activities

Liaise with the auditors/PCI QSA and internal teams during audits and gather evidence

Ensure compliance with regulations under BSP, data privacy and payment carda brands

Maintain an information security awareness program which include conducting information security trainings and awareness campaigns within the company

Monitor the company’s cybersecurity risk profile by performing risk assessments and recommending appropriate mitigation measures

Monitor for potential security incidents and participate in the incident response

Stay updated on the latest security threats and vulnerabilities and ensure that the internal network and applications are secured

Advise the management and be the focal point of concerns regarding information security and data privacy

Provide support in projects and other security endeavors from time to time

• EDUCATION Bachelor's degree in IT or related field (e.g. Information Management, Computer Science, Accounting, or equivalent)3-5 years of experience in cybersecurity, GRC (Governance, Risk and Compliance) or IT auditing, preferably with 2 years in a managerial or supervisory roleBackground on the fintech or banking sector with solid understanding of relevant regulations under the BSP, AML, payment card industry and the Philippine Data Privacy ActEXPERIENCEComprehensive knowledge on PCI DSS requirements and has direct experience on managing or assisting in PCI DSS auditsKnowledgeable on various security/risk management standards and frameworks (e.g., ISO 27001/31000, NIST CSF) and performing risk assessmentsKnowledge or experience in management of security functions including network security, application security, vulnerability management, incident response, disaster recovery, etc.Excellent oral and written communication skillsStrong analytical and problem-solving skillsIT security certifications and trainings (e.g. CISSP, CISA, CISM, PCI DSS, CPISI, etc.) an advantage, but not mandatory.

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion.

The Group (including associates and joint ventures) operates under several well-known brands across food, health and beauty, home furnishings, restaurants, and other retailing. DFI digital is a new entity by DFI retail group to provide more advanced online shopping experience. The ecommerce platform includes all the ventures and bring it together under one hat. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

Headquarters in Hong Kong, DFI Digital was set up to innovate and optimize our customer's experience through digital transformation. Our customers start with our very own employees, as we believe that talents are core to an organization’s success. As our HR transformation follows suit, our objective is to deliver an engaging and pleasant employment experience, automate processes, provide data driven support to our business leaders and finally an employee centric environment for our talents.

Responsibilities:

• Lever critical technical skills to ensure the IT infrastructure asset is built and maintained in an efficient and cost-effective manner
• Develop and input into crucial technology Infrastructure Engineering Lifecycle documentation, such as component version and patch management decisions
• Effectively manage the technical implementation and subsequent change on the IT infrastructure asset
• Determine how to leverage enabling technologies to implement innovative IT infrastructure solutions to support the business
• Track the infrastructure requirements, and manage technical change throughout the delivery life cycle
• Assist and help as required with the resolution of complex tier 3 operational incidents and determine the root cause of the problem
• Schedule and actively manage the business as usual changes within the IT infrastructure asset to deliver a best in class level of successful change
• Work closely with upstream stakeholders such as solution architects and IT strategy teams to ensure the IT infrastructure asset is delivered in line with the strategic roadmap
• Maintain timely and accurate communications with Project Managers throughout the delivery life cycle to ensure the IT infrastructure risks, assumptions, issues and dependencies are correctly tracked
• Communicate the proposed design solutions to the stakeholders, and help to guide decisions regarding trade-offs that may impact the requirement or delivery timescales for infrastructure solutions
• Keep abreast of the latest IT infrastructure technology trends and technologies to allow these to be levered to the business benefit of the Company
• Build and maintain strong relationships with essential hardware and software vendors and delivery partners
• Proactively draw out all types of requirements on the IT Infrastructure from stakeholders using a variety of elicitation techniques (e.g. interviewing, modelling, and surveying)
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish users' requests from the underlying business problems
• Provide technical advice to Information Technology (IT) colleagues on the use of the IT infrastructure asset
• Wireless Network Implementation (Aruba) – preferable but not essential
• Collaborate with other IT domains to drive business and technology innovation
• Keep abreast of the corporate strategy, business plan and latest industry trends
• Available to provide 24/7 support as required.

• Minimum of 4 years' IT experience, at least 2 years of IT Infrastructure experience.
• Must have proven technical experience of working in a complex IT infrastructure environment
• Ability to listen and articulate ideas verbally and in the written form to a broad range of audiences; ability to ask probing questions and deliver internal technical presentations
• Ability to work well with others and as part of a technical team
• Well-developed analytical, problem-solving, decision-making and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas
• Focus on the business and end user's needs; ability to set expectations and understand end-user behaviour
• Ability and willingness to proactively accept, and drive, change to accomplish positive outcomes
• Ability to understand the strategy and align tactical and strategic work in a well-balanced way
• Must know how to lever technology to reduce operational costs and deliver business innovation in a fast-moving and dynamic industry sector
• Professional competency in at least one technical specialisation, with a broad understanding of other current and emerging technologies.
• Mass wi-fi Deployment experience over 200 locations (preferred)
• Network troubleshooting with a network analyser or capturing tools such as Wired Shark (preferred)
• Good analytical and communication skills.
• Good written English to document the network setup
• Detailed knowledge of network devices, ie, cisco, aruba, meraki,
• CCNA required, CCNP preferred.

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS
• Generate quotes from inbound requests
• Dispatch/ Manage inbound ticket dashboards
• Contact partners to review licensing options
• Follow- up on quotes to close business
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees

Join the A-Team and experience the A-Life!

Our VFX Artist Internship Program is designed to provide aspiring VFX artists with hands-on experience and practical training in a professional work environment. Throughout the internship, you will have the opportunity to learn from experienced industry professionals, collaborate on real-world projects, and develop your skills in various aspects of visual effects. This program aims to enhance your technical expertise, foster creativity, and prepare you for a successful career in the field of visual effects.

Internship Responsibilities

● Assist in the creation of visual effects for the game. This involves designing and implementing various effects such as explosions, fire, smoke, magic spells, melee attacks, and more.

● Collaborate with the production team to understand project requirements, timelines, and deliverables.

● Follow established production workflows and adhere to quality standards.

● Participate in regular team meetings, providing updates on your progress and discussing project-related ideas.

● Learn and adapt to new software, tools, and techniques as required for project needs.

● Actively seek feedback from mentors and incorporate it into your work to improve your skills.

● Maintain organized file management and documentation of your work.

● Education: A degree or pursuing a degree in a relevant field such as computer animation, visual effects, game design, or a related discipline can be beneficial. May also consider applicants with equivalent experience or self-taught skills.

● Technical Skills: Understanding of industry-standard software tools for VFX creation, such as Image editing softwares (Photoshop, Krita, etc), 3D Modeling softwares (Blender, Maya, etc), Unity, or Unreal Engine.

● Knowledge of Game Development: Familiarity with the game development process and game engines.

● Communication and Collaboration: Good communication skills and the ability to work effectively as part of a team are crucial. As a VFX artist, you will collaborate with other artists, designers, and programmers, so being able to communicate ideas, take feedback, and iterate on your work is essential.

● Passion and Creativity: Demonstrating a genuine passion for games, visual effects, and a creative mindset is important. You should show enthusiasm for pushing boundaries and creating unique and captivating effects.

● General Portfolio: Portfolio containing game prototypes, 3d models, or animation examples. Can be a mix of school work and personal projects.

Bonus Qualifications

● A portfolio showcasing your VFX work. Preferably real-time but pre-rendered examples showcasing a range of effects and styles are also welcome.

● Familiarity with scripting languages or shader programming is an added advantage.

● Animation and Environment lighting is a plus.

Other Requirements

● Personal machine that can run Unreal Engine.

• OS - Windows 10 64-bit
• Quad-core Intel or AMD, 2.5GHz or faster
• 8 GB RAM
• DirectX 11 or DirectX 12 compatible graphics card.

● Fast and reliable internet connection.

● Must be amenable to report onsite every Tuesday

● Skill Development: Enhance your technical proficiency in VFX software and tools, learn new techniques, and improve your understanding of industry-standard workflows.

● Collaboration: Collaborate with other artists and professionals in a team-oriented environment, learning to effectively communicate and contribute to a game development production pipeline.

● Portfolio Building: Create a portfolio of work that showcases your abilities and demonstrates your growth as a VFX artist during the internship period.

● Gain Practical Experience: Engage in simulated projects while receiving guidance from experienced VFX artists, utilizing your abilities to create real-time visual effects for games.

● Skill Development: Enhance your technical proficiency in VFX software and tools, learn new techniques, and improve your understanding of industry-standard workflows.

● Collaboration: Collaborate with other artists and professionals in a team-oriented environment, learning to effectively communicate and contribute to a game development production pipeline.

● Portfolio Building: Create a portfolio of work that showcases your abilities and demonstrates your growth as a VFX artist during the internship period.

● Gain Practical Experience: Engage in simulated projects while receiving guidance from experienced VFX artists, utilizing your abilities to create real-time visual effects for games.

Job Summary

• To provide and ensure the timely and high-quality service and deliverables to the clients allocated to you on a regular basis.
• Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants
• This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to COSMOS reports,  client management reports, and ad-hoc client deliverables. 
• To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ Philippines Inc.'s policies and procedures.

Core Responsibilities

• Responsible for the review of COSMOS and other reports and other ad-hoc service requests for clients
• Responsible for the preparation of complex reporting requirements, when necessary.
• Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants.
• Acquire knowledge and become SME's of designated clients' requirements and deliverables.
• Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements.
• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role.
• Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables.
• To be able to effectively communicate and relate with the various stakeholders of the team.
• Submits client requirements after thoroughly being reviewed.

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

Service Efficiency

• Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi –QPMS), Termite Management Program
• Conduct technical advisory for Services which require site inspection
• Ensure accurate and on time submission of reports agreed with customer.
• Undertake periodic inspection to HD/KA customer; discuss fully finding result and recommendation. Seek agreement on the action plan.

Administration and Policy Directive

• Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
• Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list. Coordinate with procurement department and chemical supplier on supporting documents.
• Assist Technical Manager in conducting Service Audit, monitor status of TPA (Technician Performance Assessment)
• Assist in any program that supports Quality service within division
• Extend assistance to Branch operations in promoting company products and services and achieving business objective.
• Supervise and/or assist specific Branch service operation as required after consultation with Branch & Technical Manager.
• Provide Insect Identification Service for Branches which yet to have the capability and to complement those which have.
• Constantly improve or upgrade knowledge on Pest Management through private study, membership of association, attendance at course, study of technical literature provided by Company and practical experience in the field.

• Identify cases where recurrent infestation and/ or lack of customer cooperation, which require follow-up action by local Branch.
• Submit recommendations and reports with appropriate chemical treatment or monitoring recommendation to the Branch or Service Heads.
• Conduct bi-annual audit and ensure usage of product are compliance on Authorize Product List in all Pest Control Branches
• Maintain accurate records of High Dependency / Key Account customer on a current year as reference for review on the status of Pest Management Program.
• Ensure proper use, maintenance and security of vehicle, equipment monies provided by Company and all technical materials/documents are controlled and will not be used on other purposes outside Company’s interest.
• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene

Customer Development

• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To be aware and act on potential sales and collection opportunities to help generate additional new business, up-selling, and improve collection.
• Attend required training, meetings, conferences, and other official company functions necessary for business growth, government legislation compliance, and customers’ requirement.

Do you have what it takes? If you want to be considered for this role you will need:

• Preferably candidates with Bachelor's Degree in Agriculture major in Entomology or equivalent
• Fresh graduates are welcome to apply
• With experience in Technical Operation specializing in handling manufacturing company with process standard such GMP, ISO, HACCP, and FSMS.
• With excellent communications skills
• Proficient in MS Offices
• Willing to work in Brgy. Kalawaan, Pasig City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

• HMO (Health Insurance)

• Group Personal Accident Insurance
• Group Term Life Insurance
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• other perks

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

WHAT YOU WILL DO

• Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
• Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
• Ensure proper and timely escalation of issues to meet internal and external expectations
• Identify opportunities and recommendations for continuous process improvement
• Deliver service excellence and maximize customer service and satisfaction
• Work with the external team to stay updated on product and service knowledge

YOU HAVE…

• At least 2 years of Customer Support experience on either email, phone, or chat
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
• Excellent reading comprehension, verbal, and written communication skills
• An ability to understand and communicate complex ideas to customers, both verbally and in written form
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Intermediate understanding of common Customer Experience best practices
• Customer orientation and ability to adapt/respond to different types of characters

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Flexitime
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

The Product Trainer will onboard and orient new hires on KWS policies, procedures and culture. The Product Trainer will train agents on the project’s products/services and operational processes.

• Conduct floor refreshers/update training to keep knowledge up-to-date
• Update the knowledgebase as and when needed to ensure information accuracy
• Creation of new process related content as and when required.
• Ensure project updates are received, included in training, and cascaded to the floor in the time for implementation.
• Record and maintain batch attendance, performance, evaluation and assessment scores accurately
• Escalate performance issues in new hire & update training batches
• Ensure the attrition in the training batches is kept at a minimal and maintain the target throughput
• Partners with Project leaders to develop training initiatives and /or projects to enhance trainee and agent effectiveness based on KPI requirements
• Provide coaching and feedback to the trainees for their overall development
• Enforce KWS and project security requirements
• To be a role model for the team in terms of performance/behavior/attitude
• Ensures SLA management for all floor training initiatives
• Conduct training needs analysis and come up with recommendations to address training related opportunities

Technical Skills:

• Strong presentation skills
• Classroom management
• Training needs analysis
• Course content design & development
• Training evaluation
• Problem solving
• Change management
• Process improvement
• Knowledge management
• Data analysis
• Reports management
• MS Office & G-Suite application acumen
• Preferred: eLearning Content Creation

Behavioral Skills:

• Excellent spoken & written communication skills
• Strong coaching & development planning
• Sense of urgency & ownership
• Stakeholder management
• Team building & collaboration
• Change management

Work Experience

• Minimum of 3 to 5 years instructing in an adult learning environment preferably in the call center, IT or related industry

• This role is expected to work onsite due to the current growth of the project that will be supported. However, there will be some flexibility working from home later on.
• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy

Role Information: EN

Studio: KWM

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: In-Office, Hybrid

As our business grows, we are looking to further strengthen our Clinical Operations team in IQVIA Philippines by hiring a Site Activation Specialist.

You will perform tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include maintenance activities.

Responsibilities:

• Serve as Single Point of Contact (SPOC) in assigned studies for investigative sites, Site Activation Manager (SAM), Project Management team, and other departments as necessary. Ensure adherence to standard operating procedures (SOPs), Work Instructions (WIs), quality of designated deliverables and project timelines.
• Perform start up and site activation activities according to applicable regulations, SOPs and work instructions. Distribute completed documents to sites and internal project team members.
• Prepare site regulatory documents, reviewing for completeness and accuracy.
• Ensure accurate completion and maintenance of internal systems, databases and tracking tools with project specific information.
• Review and provide feedback to management on site performance metrics.
• Review, establish and agree on project planning and project timelines. Ensure monitoring measures are in place and implement contingency plan as needed.
• Inform team members of completion of regulatory and contractual documents for individual sites.
• Review, track and follow up the progress, the approval and execution of documents, regulatory, ethics, Informed Consent Form (ICF), and Investigator Pack (IP) release documents, in line with project timelines.
• Provide local expertise to SAMs and project team during initial and on-going project timeline planning.
• Perform quality control of documents provided by sites.
• May have direct contact with sponsors on specific initiatives.

Requirements:

• Bachelor’s Degree in Life Sciences or a related field
• Some years of clinical research or other relevant experience; or equivalent combination of education, training and experience.
• Understanding of regulated clinical trial environment and knowledge of drug development process.
• Knowledge of applicable regulatory requirements, including local regulations, SOPs and company’s Corporate Standards.
• Good negotiating and communication skills with ability to challenge, if applicable.
• Effective communication, organizational, and interpersonal skills.
• Ability to work independently and to effectively prioritize tasks.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

As an HR Specialist, you will be part of a team delivering an excellent HR service to the GCD Philippines Cluster. Within this role you will act as the first port of call to employees for all HR related queries, ensuring the needs of our people are being met.

Tasks (what does the role do on a day-to-day basis)

Payroll

• Prepare payroll instructions to be submitted to the payroll provider
• Calculate pro-rated salary for new hires, resigned employees, and employees on leave
• Ensure payroll computation is accurate including the deductions for statutory contributions, statutory loans, company loans, and HMO, if applicable
• Ensure payroll is released on time
• Calculate final pay of resigned employee and ensure that it is released within the timeline prescribed by law
• Ensure compliance with local payroll, wage, and hours laws, and best practices
• Coordinate with payroll service provider on issues affecting company payroll
• Ensure payroll-related concerns, queries and issues are resolved and responded promptly

Benefits Administration

• Manage timely administration and delivery of the day-to-day Benefits functions both company initiated and statutory
• Prepare funding request to Finance Department
• Prepare and coordinate with government offices on payments and posting of statutory contributions and loans.
• Facilitate company loan application and endorse to Finance and Payroll Teams for processing.
• Liaise with government offices in the submission and completion of employee benefit availment request.
• Prepare computation of Maternity and Sickness benefit as needed.
• Ensure employee benefits-related concerns, queries and issues are resolved and responded promptly.

Vendor Management

• Monitor and track contracts agreement.
• Ensure timely payment of billings and tracking of credit memos if any.