Reporting Line

• This position reports to the Business Development Manager

Primary Responsibilities    

• Prepares distinct action plans in line with the overall business and sales strategies to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business
• In-charge of developing new businesses, generating new sales opportunities and managing key accounts in order to meet required revenue targets

Specific Responsibilities   

• In conjunction with overall sales strategy, create sales and business development plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location
• Conduct market analysis to find out industry needs, pricing and trends to capture business opportunities
• Establish strong market presence through consistent participation in various industry affiliation and events
• Identify, conduct research, plan and contact potential clients to establish new business in order to achieve targeted revenue growth
• Maintain positive relationships with current and potential clients through consistent customer engagement
• Anticipate, identify, and acknowledge client’s needs and pains and translates those into sales opportunities
• Prepare quotation, service agreement, and tender within set deadlines to achieve sales performance targets
• Ensure timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure
• Prepare and submit timely and accurate reports of Weekly Activity Report and Weekly Activity Plan
• Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Monitor customer satisfaction and achieve timely settlement of account receivables with SGS
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Perform other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Comply with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrate strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, complete required training, intervene in unsafe situations, refuse unsafe work, and comply fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assist other staff members in maintaining readiness to respond to emergencies within the workplace
• Dispose or direct the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Report all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently use all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintain a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintain awareness of the safety and health related hazards and environmental aspects and propose action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participate in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfill the requirements needed in the success of the QHSEE Management System
• Recognize the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

• Managing the day-to-day operations of the Raffles residential business.
• Ensuring the appropriate processes and procedures are in place to address current and future needs of the business.
• Facilitating the consistent application, implementation and improvement of people processes and initiatives to build productivity and performance.
• Producing accurate and detailed submissions, reports, and other property documentation.
• Fostering a culture of inclusion, innovation and service excellence within the Raffles Residential Business.

Local IT Admin Tasks:
•    Assist in filing of documents. 
•    Assist in copying/scanning/printing/tagging/labeling/data encoding. 
•    Assist in transferring equipment from one place to another. 

IT asset tasks:
•    Assist in conducting IT equipment Inventory for disposal 
•    Assist in organizing IT in stock/ obsolete unit per team 
•    Assist in organizing newly delivered/ returned equipment 

Tech tasks:
Technical Support shadowing only:
o    Unit configuration
o    Unit deployment
o    Troubleshooting (Hardware, Software, network connections)
 

The Cyber Security Analyst will play a critical role in safeguarding the organisation's digital assets by monitoring, analysing, and responding to potential cyber threats and incidents. This position ensures the integration and alignment of operational and tactical security measures to support the organisation's strategic objectives. The analyst will collaborate with external security service providers to oversee the effectiveness of outsourced operations, and assist with some local IT support activities. Additionally, the role advises on security improvements, provides technical and security advice to other departments and the local office and maintains up-to-date knowledge of emerging cyber threats and technologies.

Primary Responsibilities    

• Responsible in tax reporting and compliance.
• Leads the tax and regulatory audit.
• Assist in external, statutory & internal audits related to tax and compliance.
• Extends help in completion of Hyperion reporting.
•  
• Tax Reporting and Legal
• Reconciles and prepares the following tax returns and computes tax liabilities prior to payment and electronic filing in  EFPS:
  • Value Added Tax – VAT
  • Withholding taxes (compensation, expanded and final tax)
  • Fringe Benefit Tax – FBT
  • Other tax reports and listings
  • Corporate Income Tax
  • Documentary stamp tax
  • E-submission of tax listings such as monthly alphalist, input VAT & output VAT
• Ensure compliance with annual tax information reporting.
  • Annual Information Returns
  • Annual alphabetical list
  • Inventory List
• Runs and prepares the annual books of accounts submission.
• Perform test of transactions and test or reasonableness
• Assist in responding and acting on letters received from BIR, LOAs, Tax Mapping and government regulatory agencies for queries and assessments.
• Initiates processing of new and renewal application of business permit for all locations and related documents such as barangay clearance, community tax certificate, etc.
• Ensure renewal of tax clearance and other related tax documents
• Files and maintains tax and legal documents and other financial records. To ensure completeness and orderliness based on established guidelines on filing system and retention period.
• Assist in legal document request related to corporate secretary and other bidding requirements of business units.
• Ensure application and compliance with tax treaty applications, tax residency certificate and other tax certifications.
• Lead the VAT refund application.
• Assist in preparing and coordinating with the internal for HFM/Hyperion Group reporting.
• Properly update the BLIKA system – for monthly, quarterly, and annual compliance and risk assessment
• Performs tax risk exposure assessment, including tax planning.
• Coordination with the Regional Tax Director, if needed

Primary Responsibilities  

In-charge for performing analyses as defined in the Matrix of Laboratory test and Analyses and reporting test results according to the Quality Management System policies and procedures. 

Specific Responsibilities  

• Performs sampling, testing and analyses as defined in the Matrix of Laboratory Tests, and Analyses and in accordance with the QMS and Safety Polices defined in the Safety Manual. 

• Performs preparation of reagents and test solutions and standardization of volumetric solutions in accordance with the standard test methods. 

• Participates in various proficiency / correlation programs. 

• Operates and maintains equipment used in performing analyses. 

• Reads, understands, and follows proper standard operating procedures 

• Analyzes and interprets standard laboratory test results including statistical quality control charts and uncertainty of measurements 

• Prepares and updates reports related to the analyses performed including statistical quality control charts and uncertainty of measurements for routine tests. 

• Signs worksheet and job instructions. 

• Maintains routine documentation, including worksheets, log sheet entries, sample documentations, etc. Records data precisely and accurately. 

• Coaches lab analysts I, lab technicians, lab aides and OJTs on the performance of test, analyses, and sample preparation. 

• Maintains workplace in a safe and orderly condition. 

• Prepares purchase request for laboratory supplies 

• Requests for cash advance subject to review of immediate superior and approval of Laboratory Operations Manager 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in  meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Acts appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations 

You will be part of a well-established international Information Security team focused on Offensive Security activities. As a Red Team Specialist, you will play a critical role in assessing and enhancing our organization's security defenses.

Your primary responsibility is to simulate attacks on the organization's systems, networks, and applications to identify vulnerabilities and weaknesses; document the findings, and work with stakeholders to ensure that any findings are understood and addressed. You will collaborate closely with other security professionals, including Blue team members (defenders) and Cyber Security Operations Center (CSOC) analysts. Together, you will strengthen the organization's security posture. Your role will contribute to the success of the team and will be reporting to the Head of InfoSec Assurance.

Your key tasks 

• Conduct Red team exercises to evaluate the effectiveness of security controls.
• Mimic real-world attacks to identify vulnerabilities and provide actionable recommendations.
• Carry out continuous implementation and testing sophisticated Tactics, Techniques, and Procedures (TTPs) to be engineered as part of the offensive knowledge base (KB).
• Design and implement advanced attack scenarios targeting modern computer networks and cloud environments.
• Contribute to the continuous improvement of the existing offensive knowledge base (KB).
• Execute testing, validation, and verification activities (e.g., field testing, performance testing, etc..) to evaluate and certify the effectiveness and stability of engineered capabilities.
• Collaborate with Blue team members and CSOC team to improve detection and response capabilities.
• Produce reports documenting findings and present them to stakeholders.
• Coordinating the engagement of specialized external companies for penetration tests when these activities cannot be carried out by internal personnel.
• Stay up-to-date with the latest attack techniques and security trends.

As a SEO Manager, you will play a pivotal role in coordinating SEO efforts carried out by a team of Technical SEO Specialists. You will work closely with the Director of SEO to develop and implement effective SEO strategies, ensuring adherence to industry-leading standards and a commitment to quality. Your role will involve prioritizing tasks, evaluating completed work, and serving as a key point of escalation for Specialist team members.

Duties and Responsibilities:

• Collaborate with the Director of SEO to develop and implement SEO strategies.
• Actively participate in weekly SEO Meetings, contributing to problem-solving and team strengthening efforts.
• Conduct weekly Same Page meetings with Technical SEO Specialists to ensure alignment and progress.
• Serve as the first point of escalation for Technical SEO Specialists.
• Conduct comprehensive 'Find-and-fix' SEO audits on client websites using industry-leading SEO software and best practices.
• Review and address strategy-based SEO issues raised by Account Managers or clients.
• Collaborate with other SEO departments (Content, Local, Link Building) to achieve client and company objectives.
• Utilize data to inform and influence SEO strategies.
• Coordinate with other digital marketing departments (PPC, Social, D&D) to meet business objectives.
• Stay updated on SEO and integrated marketing trends.

• Analytical and perceptive individual with strong communication skills and the ability to collaborate effectively with diverse teams.
• Current knowledge of SEO practices and techniques is essential.
• Proven experience as an SEO Manager, SEM Manager, or similar role.
• Deep understanding of relevant and current SEO best practices.
• Knowledge of HTML/CSS is a plus.
• Experience with SEO reporting platforms such as Rank Ranger, Ahrefs, SEMRush, Agency Analytics, etc.
• Familiarity with relevant tools (e.g., Conductor, Screaming Frog, MOZ, Ahrefs, GSC) and web analytics tools (e.g., Google Analytics, WebTrends).
• Excellent communication skills and dependability.
• Strong organizational and leadership skills.
• Analytical mindset with numerical aptitude.
• Bachelor's degree in Marketing, Business, or related field.
• Technology Requirements: Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.
• Open to working Pacific Standard time, this means a graveyard shift for the Philippines.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Uploading documents for invoice processing
• Cash postings and billings
• Receiving fax request for coding based on priority levels (prescriptions)

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months Healthcare BPO experience

• Good working knowledge with healthcare billing (cash postings)
• Familiar with common medical terms
• Bookkeeping and DME experience is a PLUS
• Good verbal and written English skills
• Willing to work onsite in Makati or Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

The Office Admin Executive (Office Manager) is responsible for ensuring smooth and efficient office operations. This role requires a versatile individual who can manage various administrative and operational functions, including office management, travel bookings, billing, event planning, vendor and courier management.

Reporting to the Admin Manager, your key responsibilities are the following:

• Office Management and Facilities Management
  • Oversee daily office operations, ensuring a clean, organized, and safe working environment.
  • Coordinate with building management for maintenance and facility-related issues.
  • Manage office supplies inventory and place orders as needed.
  • Supervise office support staff and ensure efficient workflow.
• Travel & Booking Management
  • Arrange travel accommodations, including flights, hotels, and transportation for visitors and employees.
  • Ensure all travel bookings comply with company policies and budgets.
  • Maintain travel records and prepare travel itineraries for employees.
  • Assist employees with VISA applications and other travel-related documentation.
• Billing and Invoice Management
  • Work with our Finance team in handling accounts payable and receivables, ensuring timely and accurate processing of invoices, including reimbursements for company-related expenses.
  • Maintain accurate financial records and assist in budget preparation, alongside our Finance team.
  • Coordinate with vendors and suppliers regarding billings/invoice processing.
• Events Management
  • Plan and coordinate company events, townhall meetings, and engagement activities.
  • Manage event logistics, including venue selection, catering, and transportation.
  • Work with internal teams and external vendors to ensure successful event execution.
  • Monitor event budgets and ensure cost-effective planning with assigned Project Lead/s.
• Vendor Management, and Courier Management
  • Maintain relationships with vendors and ensure timely delivery of goods and services.
  • Oversee courier services for the office, ensuring efficient and timely delivery of mail, company devices, and packages.
  • Track and manage office assets and equipment, alongside IT team.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

As a Project Manager Senior - Professional Services, you will primarily be supporting clients across Asia Pacific (Including the Philippines) for our Commercial Lending Products. However, there will be opportunities to work for other FIS Products if opportunity arises.

About the team

You will be part of a Regional Project Management team that is composed of seasoned Project Managers across Asia Pacific to be lead by the Project Management Director.

What you will be doing

• End-to-End Project Management for Software Implementation Projects under the Commercial Lending space.

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring:

• At least 3-5 years of end-to-end Project Management experience in IT Software Implementation Projects for Banking/ Lending/ Capital Markets.

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Must have background and demonstrated skill in managing project budgets and timelines as the primary project manager on the vendor side (as oppose to the client/banking side)

• Must have client face to face experience for business requirement gathering and analysis.

• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)

• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum

• Skills in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

Design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What you will be doing

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among services organization.

• Researches and resolves critical issues related to practice in a timely and professional manner.

• Provides technical and business domain expertise.

• Works directly with clients and may travel to client sites.

• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects Industry practices

•  Good business acumen

•  Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

•  Upper stakeholder management

•  Sales support experience
• Negotiation skills regarding complex issues
• Adaptable and able to show good performance in fast-paced, changing business environments
• Strives for continuous improvement
• Honest, ethical, and consistent in word and deed

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your key tasks 

• Data Collection: Identify and gather relevant data from multiple internal and external sources, including logs, databases, APIs, and third-party security tools (e.g., Splunk, Tenable and others).
• Data Integration: Clean, process, and integrate data from disparate sources to ensure accuracy and consistency.
• Analysis and Interpretation: Perform exploratory data analysis to uncover patterns, trends, and anomalies in security data.
• Automation: Develop automated processes for data extraction, transformation, and loading (ETL) to improve efficiency and reduce manual effort.
• Dashboard and Report Creation: Design, build, and maintain interactive dashboards and reports using tools such as Apache Superset, Grafana, or similar platforms.
• Stakeholders Interaction: Collaborate with internal stakeholders to understand their security reporting needs and customize solutions to meet their requirements.
• Security Insights: Generate actionable insights and recommendations to improve clients' security measures based on data analysis.
• Collaboration: Work closely with engineers, architects, digital intelligence, and other stakeholders to ensure alignment and accuracy in reporting.
• Documentation: Maintain clear and comprehensive documentation of data sources, methodologies, and processes.

Primary Responsibilities:

• Performs quantity and quality inspection or verification of various products and goods in accordance with company standards, legal, and agreed client requirements.

Specific Responsibilities:

• Ensures all the necessary forms, materials, equipment, and/or other requirements needed to perform the job are complete and in order before proceeding to the work site.
• Coordinates with clients on schedules and other information pertinent to the job.
• Perform risk assessment and hazard identification prior start of inspection or verification to ensure compliance with the 15 SGS Rules of Life.
• Conducts inspection or verification work (reference: Verification Matrix of Inspection Work) according to company standard, procedures, and agreed client requirements.
• Provides feedback and updates on the status or progress of the job to his/her immediate superior on a regular basis.
• Prepares and submits complete and accurate inspection reports including properly labeled samples in accordance with the defined timelines and reporting format.
• Performs other related duties as may be assigned either to achieve departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System

Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Company Profile

Our client is a privately owned, independent company headquartered in Singapore and first established in 2004 with the sole intention of carrying out chemical distribution services, especially to commodity industries in many parts of the world.

The client provides excellent connectivity with emerging markets and firmly believes in timely and perfectly managed procurement services. They offer supply chain management services, inbound/outbound logistics, and chemical products consulting. The client services are always client-based and tailored to the needs and desires of each customer.

The client now operates in 12 regional offices and represents a growing number of businesses that are serving a variety of markets.

This is a great opportunity to gain experience in a company that ensures career advancement to the employees.

Job Overview:

As an Assistant Sales and Marketing Manager, the job will play a crucial role in supervising the sales activities from promotions up to purchase orders.

This job involves maintaining and generating businesses in the Philippines.

Duties and Responsibilities:

• Supervise all sales activities.
• Regular meetings with potential customers and Suppliers.
• Generate new sales. Sourcing for all potential suppliers and customers for the Philippines market.
• Responsible for the procurement from chemical manufacture companies in PH.
• Maintaining existing businesses with Philippines suppliers and customers.
• Other duties as assigned by management.
• Provide market insight for the sales of the company’s products.

• Bachelor degree in Chemical Engineering, Chemical Science, Marketing, or any related courses.
• With at least 3 to 5 years of experience in sales and marketing.
• Must have a background working in the chemical trading industry or manufacturing of raw materials industry.
• Having experience in trading/selling basic commodity/ chemical raw materials is an advantage.
• Good communication skills and fluency in English.
• Detail-oriented, humble, and has initiative to perform.

Job type: Permanent
Employment type: Full-time/Direct Employment
Schedule: Monday to Friday
8:00 am to 5:00 pm OR 9:00 am to 6:00 pm
Location: Ayala Avenue, Makati City (Onsite)
Industry: Chemical Trading / Manufacturing of Raw Materials

https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/5d946e0d08c63e194f3a018e/eff570ca-67b2-4d99-a9e4-601b61df9f54?r=s3-eu-central-1

Job Purpose:

The purpose of this role is to provide support and assistance for software applications or platforms within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, with the goal of ensuring a positive and satisfactory experience for customers while representing the organization in a professional and helpful manner.

Key Responsibilities:

• Main and single point of contact for power users, customer-centric and business-oriented (feedback and follow-up).
• Coordination of ticket resolution with internal, external and vendors teams.
• Event- and Incident Management.
• Escalation Management.
• Automation and monitoring processes for alerts to proactively spot issues before the customer.
• High-Level Business Impact Analysis.
• Knowledge Management (Creation of knowledge articles and internal knowledge base maintenance).
• Trend analysis to address root causes.
• Continuous service improvement to reduce incidents and their impacts.
• Overall Tickets backlog management.
• Participate in 24X7 on-call rotations and provide after-hours support as needed.

• Oversee daily cash transactions, including advances, liquidations, reconciliations, and reports
• Oversee accounts payable functions and ensure invoices and statements are paid in a timely manner with proper receipts or documentation to account for them
• Ensure that all transactions are documented and reported to the external accountants and the PETA Foundation’s Finance Department on a weekly and monthly basis
• Perform cash flow analysis
• Oversee foreign currencies and reconcile monthly 
• Oversee payroll, including reviews, approval, and distribution
• Liaise with accountants on payroll changes, including new hires and terminations
• Handle monthly invoices and reimbursements for contractors
• Manage taxation issues and ensure compliance with tax regulations
• Assist with the preparation and filing of quarterly taxes
• Act as the main contact for bankers, auditors, consultants, vendors, and service providers
• Provide support for audits
• Contribute to budget planning, as needed
• Analyze, investigate, and correct accounting entries
• Maintain a list of governmental registration renewals and ensure filings are completed on time
• Supervise the bookkeeper
• Create and maintain standard operating procedures
• Perform any other duties assigned by the supervisor

Your key tasks 

• Identify pain points for Finance Leadership, collaborate across finance organization and deliver projects / initiatives.
• Work Closely with technical team to develop the proper solution as business needs.
• Create documentation for new business project proposals and use cases.
• Break down complex tasks into simple easy to understand language.
• Leading Weekly Team meetings & driving discussions.
• Communicate project guidelines between business, IT and executive teams.
• Provide updates on project outcomes to Finance Leadership.
• Formulate Business Cases and drive the improvements across organization.
• Work closely with business stakeholders and technical team on use cases
• Communicate and drive the adoption and alignment of standards, policies and procedures across the project.
• Oversee the implementation of new technology and systems.
• Run workshops and training sessions.
• Explore different solutions, their risks, benefits and impacts.
• Proposing solutions to an organization's leaders and keeping them updated with progress.
• Creating documents to outline the proposed changes and the steps involved.
• Ensuring the changes are made – for example, by overseeing the implementation of new technology or a new approach.

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into select strategic Telco accounts in the Philippines. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise-wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major accounts within Philippines Top Telco account
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—C-level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of the cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior-level connects in the named accounts

Position Type :

Type Of Hire :

Education Desired :

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The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

About the team:
The Global Asset Finance Client Experience (CX) team provides support to Asset Finance clients to assist them with the day to day management of the software.

What you will be doing:

• Provides in-depth product support to FIS clients by resolving incoming inquiries via phone, email or support tickets.

• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• Client relationship management.

What you will need:

• At least 10 years of application support experience in a banking or financing software.

• Knowledge in Leasing and Lending application configuration is a big plus.

• Experience in Software management, configuration, client deployment

• Strong analytical, organizational and time management skills

• The ability to work independently

• You are an excellent communicator and strong problem-solver

• Knowledge of FIS products a plus

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Purpose:

The purpose of this role is to provide support and assistance for software applications or platforms within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, with the goal of ensuring a positive and satisfactory experience for customers while representing the organization in a professional and helpful manner.

Key Responsibilities:

• Main and single point of contact for power users, customer-centric and business-oriented (feedback and follow-up).
• Coordination of ticket resolution with internal, external and vendors teams.
• Event- and Incident Management.
• Escalation Management.
• Automation and monitoring processes for alerts to proactively spot issues before the customer.
• High-Level Business Impact Analysis.
• Knowledge Management (Creation of knowledge articles and internal knowledge base maintenance).
• Trend analysis to address root causes.
• Continuous service improvement to reduce incidents and their impacts.
• Overall Tickets backlog management.
• Participate in 24X7 on-call rotations and provide after-hours support as needed.

Primary Responsibilities

• Generally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of responsibility

Specific Responsibilities

• Answers inbound sales inquiries relating to products, services and current promotions
• Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
• Uses effective selling and customer service techniques to identify customer needs and drive sales results Anticipate, identify and understand client’s needs and pains and translate those into sales opportunities
• Ensure timely and professional submission of all information as requested by clients, ensure follow-up
• Prepare and submit timely and accurate reports of sales activities.
•  Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Maintain positive relationships with current and potential clients through regular contacts
• Coordinate with clients and avoid any discontinuation from his or her end.
• Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Support marketing strategy and business development teams as appropriate
• Assist for invoicing and support for collection as determined by the Business Manager
• Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Forward potential opportunities to other Business Lines as appropriate
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

• Liaise with relevant government officials, corporations, property managers, and any others involved in cruelty cases
• Work to secure rescues of animals involved in cruelty cases or to provide a solution that will prevent future harm to animals
• Create and implement innovative ways to promote adoptions
• Coordinate volunteers for PETA’s projects, as needed
• Assist with disaster responses, spay/neuter event promotions and field clinics, and other field projects, as needed
• Coordinate fundraising efforts for PETA’s animal assistance programs, including corresponding with companies interested in supporting PETA’s efforts, leading fundraising events, corresponding with donors, and keeping them updated on PETA’s work
• Verify reports of animals in distress or danger by traveling to locations and coordinating responses, rescues, and/or medical care
• Provide animals in the organization’s custody with care, including walking dogs, feeding animals, cleaning up after them, providing medication, and giving medicated baths
• Conduct adoption follow-up visits as needed
• Log photos and reports, including about expenses, and submit them in a timely manner
• Perform any other duties assigned by the supervisor