We are looking for a DevOps Engineer for a team of motivated, enthusiastic and committed colleagues who always take the time to look at complex issues from all sides, who together master the challenges of day-to-day business, and who make the job of "running the bank" in Avaloq a success.
On our way to the cloud, we are providing an ever-increasing range of microservices to best combine availability and scalability.

Your key tasks

• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure and the private cloud of our service provider.
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.
• Assumption of tasks within the ITSM lifecycle, especially in performance, service, change, asset, incident and problem management.
• Participation in on-call duties.

We are looking for an Infrastructure Engineer for a team of motivated, enthusiastic and committed colleagues who always take the time to look at complex issues from all sides, who together master the challenges of day-to-day business, and who make the job of "running the bank" in Avaloq a success.
On our way to the cloud, we are providing an ever-increasing range of microservices to best combine availability and scalability.

Your key tasks

• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure and the private cloud of our service provider.
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.
• Assumption of tasks within the ITSM lifecycle, especially in performance, service, change, asset, incident and problem management.
• Participation in on-call duties.

The Database Competence Center is covering all DBA technologies. We are responsible for the 24 x 7 operations for major regional and global banks.

Your key tasks 

• Create and maintain all databases required for development, testing, education and production usage on different Unix and Linux platforms
• Perform the capacity planning required to create and maintain the databases.
• Perform ongoing tuning of the database instances.
• Install & evaluate new versions of the Oracle RDBMS and its tools and any other tools that access the Oracle database.
• Plan and implement backup and recovery of the Oracle database.
• Control migrations of programs, database changes, reference data changes and menu changes through the development life cycle.
• Implement and enforce security for all Oracle Databases.
• Perform database re-organisations as required to assist performance and ensure maximum uptime of the database.
• Put standards in place to ensure that all application design and code is produced with proper integrity, security and performance.
• Support and perform the migration into the Oracle Cloud and other cloud providers
• Provide technical support to application development teams.
• Assist with impact analysis of any changes made to the database objects.
• Troubleshoot with problems regarding the databases, applications and development tools.
• Ensure all relevant support documentation is up to date and ready for review and audit.
• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure and the private cloud of our service provider
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.

Primary Responsibilities 

• Supervises team members in administration of corporate and statutory benefits
• Develop and execute strategic employee wellness programs and initiatives.

Specific Responsibilities

Benefits

• Manage and administer rewards programs . Ensure that incentives pertaining to the company’s monthly incentive program are distributed to concerned departments.
• Facilitates shine and refresher orientation
• Liaise with the 3rd party providers on the requirements for the following protective benefits of employees
  • Health insurance of employees and dependents
  • Group Life Insurance
  • Accident Insurance
  • Memorial Plan
• Facilitate new and renewal enrollment of employees to HMO, Group Life Insurance and other benefits
• Oversee, executes, implements and mobilize the following employee services following the established calendar set at the beginning of the year:
  • Company Uniform
  • Annual Physical Examination
  • Annual Random Drug Testing
  • Annual vaccination programs (Flu, Cervical)
  • Service Awards

Compliance

• Administer and ensure renewal of certifications and other permits as required by the private and government organizations
• Represent the company during the external audit eg DOLE inspection audit

• Develop and communicate positive employee relations strategies and retention initiatives that foster and promote a culture of excellence.
• Act as the Human Resources communications coordinator for the launch of special programs and events.
• Administers and manages the rewards and recognition programs within SGS
• Connect to the diffent teams and provide guidance in creating incentive programs
• To participate and lead on specific projects as directed by the Compensation, Benefits and Compliance Manager.
• To take responsibility for own continuous professional development 

Quality, Safety and Health

• Acts as representative of HR-GSS to QHSE meetings  to ensure compliance
• Meeting company health and safety goals
• Support and implement OHS policies and programs
• Advise and lead employees on various safety-related topics
• Prepare educational seminars and webinars on a regular basis
• Demonstrates strong commitment to SGS HSE Policies, Procedures, and Work Instructions by participating in safety meetings, completing required training, intervening in unsafe situations, refusing unsafe work, and complying fully with all applicable laws and regulations related to HSE.

     Supervision

• Oversee team’s workflow and tasks
• Set individual performance goals of the team consistent and aligned with the company’s goals and objectives
• Train , support the new hires of new roles and facilitate transition process
• Delegate work assignments
• Create and manage team schedules
• Guide and help the team in resolving employee issues and disputes
• Evaluate performance and provide feedback
• Review, implement and continuously improve processes.
• Support the Compensation and Benefits Manager in regularly reviewing the policies and updating accordingly

Others

• Perform other related duties as required and assigned by Compensation, Benefits and Compliance Manager and HR Country Director.

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

   

• Ensures all standardized recipes are utilized and followed, and maintains quality and consistency levels of production and presentation.
• Maintains and sets sanitation, hygiene and food safety standards
• Ensures all kitchens are compliant with Raffles and Fairmont Hotels & Resorts Food & Beverage service standards and controls.

Our Associates Team plays a pivotal role within our dynamic sales organization. As a member of this team, you will be at the forefront of our mission to connect with clients and provide them with tailored lending solutions. 

As a Lendi Associate, you will be involved in engaging with both inbound customer inquiries and proactively reaching out to potential leads. Utilizing the cutting-edge Lendi Platform, you'll orchestrate seamless sales processes and deliver outstanding customer experiences. 

Join us as we revolutionize the lending industry and make a real difference in people's lives.

• Deliver outstanding customer service, addressing objections courteously and professionally. 

• Consistently surpass daily, weekly, and monthly sales objectives. 

• Initiate outbound calls to potential business clients, setting appointments for Australian businesses. 

• Convert both inbound and outbound leads into qualified appointments for our brokers. 

• Adhere to call scripts and sales procedures to ensure uniformity and effectiveness. 

• Engage in phone conversations with prospects, discussing their lending requirements. 

• Identify opportunities for customers to refinance existing loans or secure finance for new investments. 

• Utilize your sales and relationship-building expertise to encourage customers to interact with our online platform before their appointment, facilitating document submission and key information provision to their broker. 

• Thoroughly and accurately record all call details in the designated system. 

• Ensures timely and seamless service when dealing with guest requests, providing proactive, knowledgeable, engaged service to all Guests.
• Handles transportation accounts and billings and ensures all Concierge equipment is accounted for and is in good working condition.
• Recommends hotel services, facilities and products such as hotel loyalty program and other marketing programs.

• Operates, maintains and repairs all pertinent hotel systems, devices, controls, instruments, and equipment.
• Complies with established safety practices while expertly performing preventive maintenance, repair and complies with energy management practices.
• Carries out improvement, maintenance and repair work on all building services and equipment according to the standards and requirements.

•Organizes together with the Chef de Partie shifting in the section with regards to mise-en-place production and its services.

•Ensures all kitchens are compliant with Raffles and Fairmont Hotels & Resorts Food & Beverage service standards and controls , and food safety regulations.

•Helps attain food cost of sales goals by overseeing ordering, inventories and food controls for the entire division.

We are seeking a highly skilled and motivated Kubernetes Engineer to
join our team. The ideal candidate will have deep expertise in Kubernetes,
particularly in managing both on-premises and cloud environments.
You will be working extensively with OpenShift and Oracle Kubernetes Engine (OKE),
leveraging Infrastructure as Code (IaC) with Terraform to ensure efficient and scalable deployment processes.

Your key tasks 

• Design, implement, and manage Kubernetes clusters on both on-premises and cloud environments (OpenShift and OKE).
• Develop and maintain Infrastructure as Code (IaC) scripts using Terraform for provisioning and managing Kubernetes resources.
• Automate deployment, scaling, and management of containerized applications.
• Monitor and troubleshoot Kubernetes clusters, ensuring high availability and performance.
• Implement security best practices for Kubernetes clusters and containerized applications.
• Collaborate with different stakeholders to streamline CI/CD pipelines and improve deployment processes.

Primary Responsibilities  

• Responsible for performing and completing the third-party audit cycle and conducting specific training programs specifically for Food Safety.

Specific Responsibilities  

• Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with applicable regulations and standards. 

• Conducts desk study of the client’s management system.  

• Prepares checklist and itinerary as guide during audit.  

• Conducts audit on site according to procedures.  

• Prepares and completes audit package. 

• Communicates with or attends to client inquiries related to the system standard where they had been qualified to audit.  

• Reviews and customizes training materials, when needed, and conducts training on specific programs as determined by the Division.  

• Provides coaching and performance feedback for auditors under training or supervision.  

• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.  

• Completes audit reports and updates client’s files i.e. kick sheet, etc.  

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations 

Primary Responsibilities of a Student Admin for Operations and Sales:

• For Planning and Scheduling assistance (e.g. clerical and system encoding, invoice and collection records updating
• Customer Satisfaction Survey consolidation and monitoring, outsourcing suppliers for events and general assistance, etc.)

• Develop interactive dashboards, reports, and data visualizations using BI tools such as Power BI (preferred) / Tableau to provide actionable insights to business users.
• Collaborate with business stakeholders to understand requirements and translate them into scalable BI solutions, including data models, ETL processes, and reporting/visualization components.
• Identify and implement optimizations to improve the performance and efficiency of BI solutions, including query tuning, report optimization and data loading.
• Write SQL statements for reporting.
• Collaborate with business stakeholders, data engineers, and other IT teams to understand requirements, prioritize tasks, and ensure alignment of BI solutions with business goals and objectives.
• Create and maintain documentation for BI solutions, including technical specifications, data dictionaries, and user guides. Share knowledge and expertise with team members through training sessions and knowledge sharing activities.
• Build processes to promote best practices and knowledge sharing.
• Experience with agile development methodologies and version control systems is preferred.
• Drive discussions around data, metrics and use cases. Constantly seek feedback to improve dashboard latency, accuracy, and interface.

The Finance team at Lendi Group comprises Commissions, Financial Control and Business Partnering sub teams, with a common mission to build the leading modern finance team.

Reporting to the Finance Manager, your role will be pivotal in ensuring the operational processes for financial accounting in the Philippines are executed accurately and efficiently.

What you will get to be part of:

• Handle tax filings and remittance of financial obligations

• Prepare annualization and other year-end tax requirements

• Assist external auditors during the year-end audit

• Manage financial and accounting software systems effectively

• Review and process vendor invoices with precise EWT booking

• Perform financial analysis and prepare month-end journal entries

• Maintain accurate financial records, including general ledger accounts and financial statements

• Review financial documents and transactions for accuracy and compliance

• Monitor expenses in line with company policies and procedures

• Prepare final pay computations and draft BIR Form 2316

• Process and monitor maternity benefits

• Consolidate payroll-related loans and contributions (monthly)

• Handle payroll journal entries and accruals

• Reviews sales contracts, establish parameters, quotes and negotiate prices.
• Develops market segments action plan, account management and its execution. 
• Participates in the tradeshows and conventions organized by Accor.
• Attends coordination meetings with the different departments in the Hotel for groups and VIP arrivals.

Primary Responsibilities
▪ Performs quantity and quality inspection or verification of various products and goods in accordance with company standards, legal and client requirements. Specific Responsibilities
▪ Ensures all the necessary forms, materials, equipment, and/or other requirements needed to perform the job are complete and prepared before proceeding to the work site.
▪ Coordinates with clients on schedules and other information pertinent to the job.
▪ Conducts inspection or verification work (reference: Verification Matrix of Inspection Work) according to company standard, procedures and client requirements or agreed job scope and specifications.
▪ Provides feedback and updates on the status or progress of the job to his/her immediate superior on a regular basis.
▪ Prepares and submits complete and accurate inspection reports including properly labeled samples.
▪ Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

• Monitors rebate, allowances, house charges, and paid-out amounts to ensure that each account is properly authorized and has relevant explanations, and to report any deviations.
• Ensures the timely preparation and issuance of audit reports, and the distribution of revenue and statistics reports.
• Ensures that the hotel complies with corporate policy on Income Audit.

As a member of the Avaloq development team, you will be part of a group of highly skilled, motivated and dynamic people that are responsible for a central part of the Avaloq Banking Suite. You will design, implement, maintain and test innovative software solutions to meet the client's needs. You will be working as a Mid or Senior Level Developer in an environment where formal and on-the-job training is a priority, and you will learn a lot.

The Avaloq Banking Suite is one of the largest PL/SQL applications in the world. It is safe to say that your co-workers are among, if not the most knowledgeable Oracle specialists in the world. Development takes place in our integrated development environment - a customized Eclipse platform, which is tightly integrated with a build automation and delivery system, allowing a standardized and automated process to be followed.

Your key tasks

• Develop and implement new features based on internal and external requirements
• Understand the Avaloq Core Banking Platform and the corresponding business areas
• Perform maintenance work such as: root cause analysis, bug fixing, code optimizations
• Provide technical assistance for customers or business analysts. Closely collaborate with the Product Owner, Scrum Master and other Software Engineer
• Develop and maintain automated tests

We are looking for an experienced SEO Execution Specialist to join our marketing team. The ideal candidate will have a strong background in search engine optimization and a passion for enhancing online visibility and driving organic traffic within the retail and hospitality industry. You will be responsible for implementing SEO strategies, conducting keyword research, marketing analytics and optimizing our digital content to maximize our online presence.

Principal Responsibilities:

• Perform keyword research and implement SEO best practices across web pages.
• Optimize website content, meta tags, URLs, and internal linking structures for improved search engine performance.
• Publish and manage content using Adobe Experience Manager (AEM) and other CMS platforms
• Integrate and push schema markup through the CMS
• Ensure content and web elements are accessible, meeting WCAG standards.
• Optimize images with alt tags, use descriptive URLs, and enhance overall accessibility.
• Work closely with the web development team to implement technical SEO recommendations, such as site speed optimization, mobile responsiveness, etc.
• Conduct regular website audits to identify technical issues, crawl errors, and indexing issues, and implement solutions to improve site performance and user experience.
• Provide regular reports and insights to stakeholders on keyword performance, content optimizations, and opportunities for improvement.
• Experience with Search Console and BrightEdge is a plus.
• Develop and execute effective SEO strategies to improve organic search rankings and drive traffic to our website and digital platforms.
• Perform comprehensive keyword research and analysis to identify opportunities for content optimization.
• Optimize website content, including landing pages, product descriptions, and blog posts, for targeted keywords and user experience.
• Conduct technical SEO audits and provide recommendations to enhance website performance, including site speed, mobile responsiveness, and indexing.
• Collaborate with content creators, designers, and developers to ensure SEO best practices are integrated into all digital marketing initiatives.
• Prepare regular reports on SEO performance metrics, insights, and strategies for improvement.
• Create a strategy around off page SEO and execute the same.
• Regularly monitor competitors and provide inputs to senior stakeholders.

Reporting to the Chief of Staff, you will be assisting in supporting the operations for the wider Executive team at Lendi Group, this fast-paced and varied role will see you accountable for (but not limited to):

• Complete all company travel requests within 24hour period
• Complete all Executive expense management
• Assist the Chief of Staff with researching and completing any event duties
• Assist the Chief of Staff with reporting as required
• Assist the Chief of Staff with management of Executive diaries and calendars
• Support any document preparation or formatting required for the Executive team
• Send calendar reminders and support for regular team meeting cadences
• Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company’s vision, mission, and employee policies.
• Meet timelines associated with the tasks in a timely manner and within quality standards.
• Document all necessary instructions per function/project and keep the existing updated.
• Log all activities regularly and accurately via Slack, if applicable

The Avaloq Security team is an international team of analysts, senior and expert software engineers and architects. The Avaloq Security team develops and maintains central application security frameworks and tools for all companywide technology stacks and consults the business teams on best practice implementations for context specific security requirements. It furthermore operates the group-wide application security assessments, monitors the security vulnerabilities and supports the business teams in related risk mitigation plans.

Your key tasks 

• Analysis, design and development of requirements in collaboration with colleagues of Product Development, customers, business analysts and software partners
• Collaboration and contribution in projects across departments
• Check the daily automated build process for security warnings and provide support to resolve it
• Monitor third party library enrolment, update, and removal by using in-house tools and Whitesource
• Provide expert analysis on false positives findings, validate exploitability of detected vulnerabilities, and develop possible fixes
• Maintain data for configuration control of the release baseline.
• Coordinate security actions across multiple team to ensure the high quality of the Avaloq products
•  Prepare and distribute reports and documentation of security risks
• Conduct periodic reviews to ensure compliance with established security policies and procedures
• Participate in technical talks to internal members regarding security implementation, vulnerabilities, and opportunities for improvement

Your tasks

• Serve as first point of contact for visitors and as reception for guests with focus on hospitality and operational excellence.
• Work alongside the Office Manager in providing entire office administration functions
• Monitor office supplies, place supply orders when necessary
• Monitor and log office expenses and costs
• Manage relationship with the external vendors, including timely payments
• Work with building management and service providers to ensure adequate maintenance of office premises and timely servicing and repair of all office equipment.
• Partner with HR and IT in onboarding and off-boarding process for new hires and exiting employees.
• Assist in organizing social engagements and team events
• Liaise with travel management companies to coordinate travel arrangements and hotel reservations for international trips of our staff and help with logistics for global management visitors
• Other ad hoc administrative duties as assigned

The domain is responsible for collecting large amount of data, their analysis and interpretation, creating dashboard and cockpit development, procedure and modelling using machine learnings . You will be part of the team that is responsible for quality and reliability of data using latest tools and technologies.

Your key tasks

• Maintain an extensive database on Excel
• Build and maintain Excel tables representing essential data
• Analyse results and prepare related presentations
• Produce high quality, maintainable and efficient code and write documentation of implementation.
• Portal & dashboard creation using low code platform and cutting-edge technologies.
• Prevent incidence by proactive solutioning.
• Ensure code adheres to security standards.

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide.

Your key tasks 

• Serve as the first point of contact for end users seeking technical assistance over the phone, email, and tickets
• Fixing the problems identified by users
• Capture and conduct progressive incident analysis and remediation of incidents
• Support end users via tickets, phone, email, and remote access
• Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders
• Documentation of systems, procedures and processes
• Processing IT service requests and managing the request fulfillment process 
• Provide accurate information on IT products or services

• Performs accurate check-ins and check-outs of guests daily, and ensures accurate billing accuracy before presentation.

• Provides personalized assistance to Fairmont Gold guests including but not limited to, and ensuring complete set up of the boardroom.

• Remains observant and respond to each Guest who approaches the Fairmont Gold desk.