The Reporting Analyst will play a crucial role in developing and maintaining our reporting infrastructure within Business Operations. This role is centered on the technical aspects of report creation and management, particularly in our evolving call center environment. The focus will be on ensuring accurate, high-quality, timely reporting deliverables.

Key responsibilities include creating, maintaining, and regularly updating various reports and dashboards. The Reporting Analyst will primarily use tools like MS Excel, Power Query, and various database management systems. Proficiency in data manipulation, creating and editing macros, and translating data into understandable and visually appealing reports is essential. This role will contribute significantly to our ability to generate clear and impactful reports that support our analytics projects and strategic initiatives.

The Reporting Analyst will work closely with the business operations team to understand reporting needs and ensure the accuracy and integrity of data in reports. The role will also involve continuously improving reporting processes and formats to meet the evolving needs of the business.

Responsibilities: 

·         Develop, maintain, and update dashboards, reports, and any ad hoc requests from operations.

·         Implement and refine data analysis methodologies.

·         Ensure the integrity of data collection and utilization in reports.

·         Transform data into actionable insights for business decision-making.

·         Present findings in reports, summaries, dashboards, graphs, charts, and maps to provide detailed intelligence about the

project's state.

·         Identify opportunities for process improvements in reporting.

·         Assist in maintaining the relevance of reports and dashboards as business needs evolve.

Basic Qualifications:

·         Strong proficiency in Microsoft Excel.

·         Experience with Power Query is preferred.

·         Familiarity with MS Office suite (Word, PowerPoint, Outlook).

·         Strong analytical skills with a high degree of accuracy.

·         Ability to simplify complex data into understandable formats.

·         Organized and detail-oriented.

·         Capable of working both independently and as part of a team.

·         Good communication skills for reporting on task progress.

·         Adaptability in a fast-paced and changing startup environment.

·         Comfortable with using and adapting to new and existing technology.

·         Strong time management skills.

 

Preferred Qualifications: (nice to have/not deal breakers)  

·         Experience in report development and maintenance.

·         Familiarity with call center metrics and KPIs.

·         Basic database knowledge.

 

Equipment Requirements:

·         Licensed or working Excel Desktop version.

·         Intel i5 or equivalent equipment with at least 8GB RAM.

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement

Why work for Bizforce?

Bizforce is a global remote workforce solutions company currently partnering with some of the largest Architectural and Engineering firms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today! Bizforce was founded with one goal – to deliver dependable high-quality skilled labor and business processes to US-based companies at affordable prices. Bizforce has grown rapidly and allows the best talent in PH to work remotely from home with the latest technology and resources. BizForce is proud to partner with PH to deliver qualified, professional workers, giving our Architects and Engineers the ability to have an unbeatable career and work from home.

Who We Are

BizForce is one of the fastest-growing global remote workforce companies in the world, founded in the US.

• Presents, offers, follows up and makes sales transactions for SGS services.
• Develops and implements Marketing and Sales Plans to ensure a robust Sales pipeline and meeting Sales targets.
• Prepares sales reports via the CRM and keeping the CRM accounts updated.
• Submits Weekly Sales Plan and Sales Accomplishment Reports Increases client base by scouting for potential clients and maintaining managed accounts through identification of their needs, packaging services that would best fulfil their requirements, and making successful sales transactions.
• Maintains regular communication with managed accounts and follows up proposals with potential clients.
• Performs other related duties as may be assigned either in collaboration of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives

Primary Responsibilities

• Design, deliver and monitor programs geared towards a consistent customer service experience to clients that is truly personal, memorable, and fit the SGS Brand and values.
• Proactively build the database and call via phone or other forms of media to offer and successfully sell SGS offerings to prospective clients.

Specific Responsibilities

• Enquiry management.  Ensure all client enquiries (regardless of source) are attended to in an approachable, professional, and prompt manner, including generation of non-routine proposals and coordinating with SGS affiliates, and operations and support teams for non-routine jobs.
• Proactively contacts new customers via phone or other media tools to offer SGS services and successfully generate business.
• Monitor dormant accounts (6 months inactive or no business being covered by field sales.
• Inactive accounts are considered new customer or prospects.
• Client experience management.  Develop initiatives and programs geared towards delivery of excellent customer experience regardless of channel (walk-in, phone, web, etc.).  This includes establishing and monitoring key customer service KPIs, creation of innovative programs and strategies so that the client experience of SGS is truly personal and memorable that fits the SGS brand.
• New client needs identification.  Establish ways in which new client needs and market trends are identified, captured and shared to business development and sales teams.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Build-up of customer database and generate relevant market and customer information through surveys and research. Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  • Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • Fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Perform and support daily operations of the Hydrocarbon team specifically  SOPUS Third-Party Settlements process.  Provide proactively issue resolution to support E2E process and value chain in the Hydrocarbon area. Deliver assigned activities and drive for operational excellence within the team. Principal Accountabilities and Key Challenges  Accounting and ReportingOperate complex scope in the area of Third-Party Settlements with different dimensions (ex. material & high value transactions of third-party vendors; including active participation in different business engagements; focal point roles assigned; effectively operate controls support TM/Specialist in etc.)Has a very good knowledge of the respective own sub process and use general knowledge on E2E HM/MHI Process.Give constructive input to the issue resolution of the team; take over identified actions and different types of requests from stakeholders assigned by the TM/SpecialistEnsure effective KPI analysis by identifying root causes, implementing and monitoring improvement plans; present results from own area of accountability to different parties within Hydrocarbon Community and BusinessProactively raise issues to be discussed with Super Users, Process Experts and Leadership Team to drive operational excellence and effective Control Framework, escalate if neededTeam support - use VMs to raise concerns and issues provide supporting documentation/information to Specialist/TM/ STM and to different stakeholders Governance and AssuranceEnsure compliance with all Global standards and streamline policies (i.e. OMP policies and IFRS standards)Provide information and explain all the concerns on the process/Control Framework to internal and external auditors including facilitation of the walk through or talk-through meetingsUnderstand and implement the corresponding financial controls associated with the process to mitigate financial reporting risksEnsure timely storage of evidence on task carried out in Global Records Management System. Business PartneringProvide information to direct stakeholders timely, accurately, and professionallyFacilitate calls in addressing own issues and other team member's non-complex issues Continuous ImprovementProcuring and maintaining sufficient depth of business knowledge in the team where this can be applied to identify errors in activities and value add. Identify and assist in developing solutions for issues identified for operating units in scope of roleApply ESSA (Eliminate, Simplify, Standardize, Automate) mindset to drive process simplification and improvementFor further information, and to apply, please visit our website via the “Apply” button below. 

Perform and support daily operations of the Hydrocarbon team specifically SOPUS Third-Party Settlements process.  Provide proactively issue resolution to support E2E process and value chain in the Hydrocarbon area. Deliver assigned activities and drive for operational excellence within the team. Principal Accountabilities and Key Challenges  Accounting and ReportingOperate complex scope in the area of Third-Party Settlements with different dimensions (ex. material & high value transactions of third-party vendors; including active participation in different business engagements; focal point roles assigned; effectively operate controls support TM/Specialist in etc.)Has a very good knowledge of the respective own sub process and use general knowledge on E2E HM/MHI Process.Give constructive input to the issue resolution of the team; take over identified actions and different types of requests from stakeholders assigned by the TM/SpecialistEnsure effective KPI analysis by identifying root causes, implementing and monitoring improvement plans; present results from own area of accountability to different parties within Hydrocarbon Community and BusinessProactively raise issues to be discussed with Super Users, Process Experts and Leadership Team to drive operational excellence and effective Control Framework, escalate if neededTeam support - use VMs to raise concerns and issues provide supporting documentation/ informationt Specialist/TM/ STM and to different stakeholders Governance and AssuranceEnsure compliance with all Global standards and streamline policies (i.e. OMP policies and IFRS standards)Provide information and explain all the concerns on the process/Control Framework to internal and external auditors including facilitation of the walkthrough or talk-through meetingsUnderstand and implement the corresponding financial controls associated with the process to mitigate financial reporting risksEnsure timely storage of evidence on task carried out in Global Records Management System. Business PartneringProvide information to direct stakeholders timely, accurately, and professionallyFacilitate calls in addressing own issues and other team member's non-complex issues Continuous ImprovementProcuring and maintaining sufficient depth of business knowledge in the team where this can be applied to identify errors in activities and value add. Identify and assist in developing solutions for issues identified for operating units in scope of roleApply ESSA (Eliminate, Simplify, Standardize, Automate) mindset to drive process simplification and improvementFor further information, and to apply, please visit our website via the “Apply” button below. 

Company Background:

Angkas is the leading motorcycle ride hailing app in the Philippines. But we are more than just an app. Our mission is to improve the quality of life of our customers and bikers. We are doing this by driving meaningful changes in the way they lead their lives. Since 2016, Angkas has helped millions of customers navigate the traffic of Metro Manila while uplifting the lives of over 30,000 biker partners.

Our service has significantly cut back the travel time and costs of our customers, thereby giving them better control of their time and money. For our bikers, we’ve consistently championed road safety while providing them a sustainable source of livelihood. Our brand is also well-loved for our award-winning social media presence that uses humor and wit to emotionally connect with our customers. Indeed, Angkas has achieved so much while overcoming numerous regulatory challenges, a proof that our service is essential for ordinary Filipinos.

Business Opportunity:

The Philippines is the second largest population size in Southeast Asia, behind only Indonesia. In 2019, Waze named Manila the world’s worst city for traffic. On average, it takes a car almost five minutes to travel one kilometer in the city. This is where Angkas comes in. Unlike cars, motorcycles can cut through traffic, making them an ideal alternative transport for traffic-congested cities. The strong product-market fit for motorcycle taxis has led to the phenomenal growth and popularity of Angkas.

But more than just providing an alternative transport, Angkas is driven by an ambitious goal. We want to help end poverty in the Philippines by providing a sustainable livelihood to 18 million motorcycle bikers. That said, we are a purpose-driven company looking for like-minded individuals who believe in using their expertise to create a positive impact in the lives of millions of customers and biker partners.

Core Responsibilities

• Participate in architecture design and implementation across our Apps in Flutter (Primary framework), iOS and Android (Legacy Apps).
• Participate in the experiment with new mobile frameworks and architectures to make our Apps more reliable and optimized.
• Involved in the maintenance and enhancement of the testing automation framework and CICD, create a strong collaboration relationship with key mobile engineering team mates and other stakeholders such as QA team, DevOps and backend team as deemed necessary or business need.
• Walk the talk: in this role you have to code and lead the way with your example, but you also need to be hands off and speak a non-technical language to partner with other departments.
• Participating in brainstorming and refining features requirements with product Managers, Business Analysts and other stakeholders as necessary or business need.
• Responsible for the delivery of quality performance of the assigned tasks in close collaboration with your Mobile team, which might have a mix of in-house and augmented Mobile engineers.
• Help build and contribute to a high-performance mobile engineering culture.

Required Skills and experience

• BS/BA in computer science or equivalent combination of education and experience.
• At least 3-5 years experience as a Mobile Developer
• At least 1-2 years experience with Flutter (Excluding requirement)
• Proven experience with Mobile Engineering Technologies (iOS/Android).
• A team oriented personality, bias (preference) to action, excellent communication skills.
• Previous startup experience strongly preferred

Why join Angkas?

• Freedom of Work
• Work Life Balance
• Hybrid Work (Once or Twice a week Makati City)
• Full-time
• Machines provided
• Health insurance/Transpo allowance
• Free drinks, choco/coffee
• Opportunities for promotion
• Competitive salary
• Pay raise
• Company Christmas gift
• Company events
• Start-up environment
• Diversity Inclusion
• Multi-cultural, Agile environment
• Newly constructed office
• Office Gym (soon)
• Remote (outside NCR)

What is expected of you:

• You will be Crafting well-architected microservice architecture, working on highly scalable backend & Infrastructure
• Developing highly available new APIs for Angkas services
• Participating in brainstorming and refining features requirements with PMs and other stakeholders
• Improving and refactoring our current codebases
• Figuring out solutions for tech challenges we face and evaluate new technologies for the platform
• Design and build the security control mechanisms that protect our services
• Design and engineer our systems to respond gracefully to both planned and unplanned events, and limit our downtime
• Engineer observability into our system to help us effectively monitor and debug real system issues when they inevitably happen

Must have:

• Experience in developing well architected APIs and microservices containerized using Docker and based on DDD (Domain Driven Design)
• Experience designing efficient persistence data layers by using RDBMS and NoSQL approach
• Experience in the use of message brokers such as Kafka, RabbitMQ
• Strong attention to detail with good analytical and problem-solving skills
• Understands the difference between a Coder and a Software Engineer.

Appreciated to have:

• Experience building, deploying, and/or operating services in cloud environments
• Experience in the programming language Go
• Experience with event driven design

Expected habits:

• Enjoy testing and braking systems, finding scaling factors and bottlenecks
• Fast learner who enjoys coding and working with the latest tech
• Able, willing and excited to work in a fast-paced collaborative scale-up environment

• Hybrid work
• Work life balance
• Full-time
• Opportunities for Career Progression
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Responsible for delivery of revenue and activity targets assigned to his/her.

Roles and Responsibilities:

• Targets include:
• both revenue and activity goals needed to deliver the former for new accounts acquisition; and
• both revenue and activity goals needed to deliver the former for retention of existing business.             
• Build relationship with Financial Advisors assigned to him/her, which includes acting as CS liaison when it comes to:
• Request pricing and proposal generation of proposal for customized plans. This includes pricing negotiation with CS Case Underwriting
• Request of new business and renewal business set-up and issuance of initial/renewal billing for customized cases. Monitors policy issuance and delivery to agent, Group Medical issuance of individual member cards, issuance of individual member certificate, billing issuance, and  premium collection and commission crediting.
• Request of new and renewal business set-up for package cases. Monitors policy issuance and delivery to agent, Group Medical issuance of individual member cards, issuance of individual member certificate, and commission crediting.
• Coordinates the monthly renewals with the concerned Financial Advisor
• Overseeing the handling of daily inquiry calls from clients with regards to their program; and
• Monitors and ensures delivery of service required from the backroom office. Ensure the prompt and timely submission of accurate reports to immediate superior and provide analysis for each report to include recovery plan should figures lag behind assigned targets.

Minimum Job Requirements:

• Bachelor’s Degree in any course
• At least 2 years corporate sales experience
• Excellent interpersonal and communication skills (oral and written)
• Excellent planning, organizing and presentation skills
• Computer savvy – MS Office proficient

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

We are a dynamic and forward-thinking healthcare organization dedicated to providing exceptional care and services via telemedicine. We are seeking a proactive and results-oriented Marketing Associate to join our team and support our sales and marketing initiatives. Reporting to the Marketing Manager, this role is pivotal in driving sales strategies and executing marketing campaigns to enhance the company's profitability.

Key Responsibilities:

• Collaborate with the marketing team to develop and implement marketing campaigns and strategies
• Monitor and analyze the performance of marketing campaigns, including Google Ads, Email Marketing, and social media.
• Assist in market research activities to gain insights into industry trends and customer behavior
• Create and design marketing materials, including brochures and mailers, by crafting compelling copy and formatting content and graphics
• Support sales presentations by compiling relevant resources such as proposals, slide decks, and other requested information.
• Act as a liaison between the Sales and Marketing departments to facilitate seamless communication and timely delivery of materials
• Coordinate promotional activities, customer events, and attend conferences as required
• Utilize Adobe Creative Cloud tools (InDesign, Illustrator, and Photoshop) for graphic design work
• Familiarity with Salesforce CRM and Marketing Cloud for campaign management is beneficial
• Proficiency in Google Analytics for tracking and reporting purposes
• Basic knowledge of SEO optimization and WordPress is a plus
• Engage in email marketing and social media activities as an added advantage

• Bachelor's degree in marketing, business, or communications is preferred
• Previous experience in marketing or related roles is advantageous
• Strong problem-solving skills with the ability to adapt to a fast-paced environment
• Excellent verbal and written communication skills, including public speaking and interpersonal skills
• Proficiency in Microsoft Office 365
• Project management experience is beneficial
• Ability to pull reports from Google Analytics to monitor campaigns and other marketing initiatives.
• Strong writing skills

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company
• Salary: Php42,000.00 - Php45,000.00 per month

• Develop and implement sales strategies, including setting sales targets in order to maximize company sales and client loyalty
• Develop and implement strategies to promote company services
• Generate sales and client growth
• Direct the development and implementation of strategies to build and maintain an organization's image and reputation with its stakeholders
• Develop marketing plans which detail activities to meet organizational objectives
• Market the company brand through advertising, and public relations activities
• Promote and demonstrate Company policies, values and ethos.

• Bachelor’s degree
• 3-5 years’ work experience in marketing and sales industry (preferred in manufacturing service industries but no essential)
• MS Office and Computer skills
• Marketing Strategy Experience
• Client Database and essential contacts
• Strong analytical, organizational, and creative thinking skills
• Other relevant marketing experience
• Excellent English communication

*This position is for all candidates located ONLY in the Philippines*

Start Date: ASAP

Required language: English.

We seek a skilled Remote Project Manager to oversee and coordinate all aspects of our new venture. This role involves working closely with our in-house teams, including Sales Account Managers, Operations Managers, and Marketing Managers, to ensure the successful setup and ongoing management of our operations. The Project Manager will be pivotal in tracking progress, identifying challenges, and ensuring milestones are met within set timeframes.

Responsibilities:

Project Planning and Execution

• Coordinate with the Internal team to align project timelines, milestones, and resources needed

Tracking and Reporting

• Monitor Project progress, ensuring adherence to timelines and budgets
• Provide Regular updates to the VP of Strategic Business Development and other stakeholders

Team Coordination

• Facilitate communication and collaboration among in-house teams
• Address operational, staffing and marketing aspects of the project

Problem Solving

• Identifying potential issues and proactively developing contingency plans
• Implement solutions to address challenges and maintain project momentum

Quality Assurance

• Ensure all project deliverables meet quality standards and client expectations

Stakeholder Management

• Engage with key stakeholders to gather feedback and incorporate in into project strategy

• Preferred but not required Bachelor’s degree in Business Management, Project Management, or related field.
• Proven experience in project management, preferably in a remote or virtual staff setting.
• Strong understanding of the healthcare industry, particularly in relation to medical service providers.
• Excellent communication skills in English.
• Proficient in project management software and tools.
• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time.
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

General Purpose: Joint Venture Accounting (JVA) in Finance Operations performs the end to end Joint Venture Accounting activity for RDS Operated and non-operated Upstream/Integrated Gas activities. The team, which is part of the Revenue Upstream organization, operates from SBO Manila and manages cash calls and joint interest billing to Joint Venture partners. Job Purpose: This role is responsible in performing day to day operational requirements for Upstream Joint Venture Accounting (JVA) Brazil for Shell Operated and Non- Operated JV assets, with the following primary accountabilities: Ensure cash calls are within the approved budget and appropriately booked in the rightful cost element,Ensuring that cash calls are received and paid within agreed terms,Proactively and reactively identify potential bank overdraft,Complete, quality and timely joint interest billing and other required reports provided to JV partners and key stakeholders,Accurate recording of non-operated venture account balances,Accurate and timely postings of required manual journal entries and ensure approval within MOA,Analysed and address aging of account reconciliation balance.Creates analytical reports to be used during Asset/Venture discussions. This position will also be responsible for effective relationships with key stakeholders within Finance Operations, Asset Finance in the Business and Controllers team to ensure that alignment of objectives, delivery of functional plan and targets are met. Principal Accountabilities: Process Manage JV Partner debtor/vendor request set-upManage Equity group change request set-up and complete Prior Period Adjustment as necessaryReview Authority for Expenditure (AFE) JV attributes prior set-up in SAPPlace AFE in suspense/un-suspenseCash call calculation and preparation of statement for sending to JV partnerPerform bank reconciliation and cash flow monitoringPrepare monthly Joint Interest Billing and other required reportsRecords NOV Joint Interest BillingManage payment processingAddress issues and errors during allocation and cutback processFocal for any issues or questions relating to Billing and Cash Call processMonthly Status of Accounts Reporting AnalysisMonthly Portfolio Analysis meeting with Team ManagerActively participate in the monthly or other relevant stakeholders meetingCompliance to internal and SOX controls. Continuous Improvement/Digitalization Identify and execute process improvements to deliver efficiency and effectiveness valueIdentify control weaknesses and recommend appropriate changesSuccessful execution of process streamlining with continuous improvement mindsetIdentify digitalization or automation initiatives to deliver more effective and efficient process Values Maintain an office environment supportive of diversity and inclusivenessEnterprise first behaviourBusiness Acumen Job Knowledge, Skills & Experience: Qualifications Degree/qualifications in Accounting/Finance preferred.3-5 plus years work experience in related accounting processesSound understanding of Credit Management and Joint Venture Accounting process.Must have experience in a multi-national company – preferably in Shared Services environment.Exhibits excellent English communications skills (written and oral).Language Proficiency Level: C1 (specify language requirement by country).Good knowledge of controls framework.Ability to work under high pressure an in a rapidly changing environment.SAP and Microsoft office skill set are necessary, preferably advanced excelAmendable to work on a hybrid work setup (2 days work on-site & 3 days WFH). Shift: 3:00 PM to 12:00 AMMust be willing to work on a contract of 6 months. Key Competencies Accounting and Reporting- SkillBusiness Partnering – SkillFinance Input to Joint Ventures - SkillGovernance and Assurance - SkillCommercial Mind-set – SkillNegotiation- Skill Leadership Competencies Delivers ResultsMotivates, Coaches & DevelopsDisplays Personal EffectivenessDemonstrates CourageValues DifferencesChampions Customer Focus For further information, and to apply, please visit our website via the “Apply” button below.

Reporting Line

§ This position reports to the Regional Operations Supervisor.

Primary Responsibilities

§ Generally in-charge of maintaining the safety, quality management system and for ensuring the region’s compliance to the Global Business policies and procedures, Corporate Governance, Health and Safety, Operational Integrity, other required management system standards, applicable laws, and approved customer-related commitments.

Specific Responsibilities

§ Ensures compliance to the Group and national policies including, but not limited to the maintenance of the Quality Management System

§ Monitors work for compliance to applicable codes, and accepted engineering practices

§ Develops, maintains, and performs weekly update on program implementation of Health, Safety and Environment (HSE).

§ Acts as the Regional Representative on Health, Safety and Environment.

§ Acts as the Assistant Travel Manager of the region assigned.

§ Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.

§ Prepare detailed reports on audit findings.

§ Oversee the regional management of the OSH program in coordination with the OSH Committee.

§ Shall assist the Supervisor in implementing Operational Integrity (OI) Policies and Procedure.

§ Shall assist the Supervisor to monitors all health, safety and environment activities to ensure that the agreed safety and loss prevention standards are fully implemented and properly followed.

§ Shall assist the Supervisor in accident investigation and reports, assist on recommendation and corrective actions with the close out date and follows up the same to ensure implementation & effectiveness of the corrective action to avoid recurrence of the same.

§ Acts as the Project Representative on Health and Safety Environment (HSE) matters for coordinating and conducting weekly site inspections.

§ Monitoring the identified weaknesses in current procedures and areas of improvements, to ensure improvement plans are implemented.

§ Perform other functions that may be assigned from time to time.

§ Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

o Demonstrating strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE

o Reacting appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace

o Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements

o Maintaining awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators

o Actively participating in incident investigations and risk assessments as deemed necessary by SGS management

o Fulfilling the requirements needed in the success of the QHSEE Management System

STA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

• At least 1 year of Medical Billing experience focused on Revenue Cycle Management/ Accounts Receivable 
• Good Working knowledge (US Healthcare, Claim Denial / Rejections)
• Good written and verbal English communication skills
• Detail-oriented
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced QUALITY ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Front - End Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid
• 1 year BPO (US Healthcar) related to authorization process
•  Good to excellent communications (both verbal & written) and detail oriented
• Good work management skills
•  Familiar with common medical terms  

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Being part of a team of Trading & Supply Credit Analysts, who undertake all regular (often daily) Credit Activities primarily in support of all T&S entities, including: Insurance Management activities from the SEE Sales Offices (i.e. Italy and Spain), specifically in receiving and processing of Credit Limit requests from the Sales Team, communication of the outcome and a possible negotiation, and other Controls monitoring and reporting actions. Credit Re-Assessments and ad hoc credit assessment requests, specifically performing robust quantitative and qualitative analysis of the counterparties Shell trades with to confirm and recommend Credit Ratings, Credit Limits and terms. Regular Credit Operations, specifically system updates and Credit Advice. Operations are an important part of the Trading & Supply Credit function requiring specialist, fast and dependable service to avoid downside risk, support the deal lifecycle and ensure it operates within the Credit control framework. This team will become the future fourth office, which will be part of the Global Credit Underwriting & Operations Team (Houston, London, Singapore and Manila) and one of four global teams in the Global Trading & Supply organisation that is focused on instilling operational excellence. This role encompasses a wide range of tasks and covers the majority of business lines with which Shell is involved in e.g. Crude & Products, Gas & Power, Marine etc. It therefore offers real variety and an opportunity to impact commercial outcomes. We are seeking an individual to join the team that can think creatively, has a passion to understand and critically assess the businesses with which Shell trades with through an understanding of the macro environment and is ready to bring ideas for continuous improvement. Accountabilities Act as the day-to-day interface with the Global Trading Credit team, commercial and financial stakeholders to support and advise on the Credit Risk posed by counterparties delivered through the Credit Assessment process and performing Operational tasks relevant to the Trading & Supply Credit function. Tasks will include but not be limited to: Perform insurance management activities for the Italian and Spain Sales Office Portfolio which includes: Receiving and processing of daily Credit Limit requests (both new and existing - for increase) in Atradius and COFACE platformsCommunicating the outcome/ result of application requests to the Sales Team; and endorsing for required approvals based on the latest Credit Strategy MatrixLiaising and/or requesting for additional investigation with the Insurance Provider (e.g. reasons for rejection; and other potential considerations to grant the requested coverage)Managing the database for the daily requests ensuring all applications are encoded and current status of approvals are reflectedProviding of support in managing the collateral database, ensuring that collateral details are reflected in the systemsReconciling of insurance cover information between platform-generated reports and our systemsConverting of insurance covers in Atradius from indication to credit limit based on the weekly active contracts list; update and/or set up account in the systems as required.Submitting of Binding contracts, including request and verification of data, collection of needed information, and preparation of contract for credit lines that are due for withdrawal or reduction by AtradiusAttending of weekly Credit Committees to raise and to escalate issues and concerns related to insurance activitiesManaging the professional relationship with the stakeholders; acting as a liaison between Commercial/ UW teams and Sales Office as the case may beOther Ad Hoc Activities: Preparation of standard reports and KPIs (Daily, weekly, monthly), Portfolio Reviews, Monthly tracing of invoice to transactions, Preparation of quarterly Turnover Declaration, Submission of claims, and Answer insurance-related questions that may be inquired by stakeholders Perform ongoing (often daily) Credit Operational activities which include but not limited to: Effective operation of regular data integrity control, which aligns all system data with the relevant credit data, approved within each credit assessment.Contracting matters – ad hoc queries on contracts including liaison with Relevant Credit Managers.Support the Commercial Business - Provide interpretation of credit policy and guide the businesses on the principles of sound credit management. Keep up-to-date on issues within the businesses by having close relationships with the sales managers and reading information from industry sources. Coaching more junior members of the team and helping support our colleagues across all STn Offices. Dimensions The Shell Trading Network is fast moving and growing rapidly. The Trading & Supply business is becoming increasingly complex with a changing macro-environment and with a shift in global supply-demand Shell Trading & Supply is seeking to do business in riskier Emerging Market countries and with entities that have questionable Credit Quality. This coupled with a generally Credit adverse macro environment makes it increasingly important that we review counterparties with a critical eye and provide robust and thorough Credit Assessments to justify decisions made. Transactions being entered into are also of increasing number, complexity and tenor. The recent past has seen a strong rise in the number of derivative transactions. Furthermore, asset based trading strategies are also growing strongly, employing more working capital and introducing increased levels of risk and resource consumption. All of which lead to the need for strong controls and an Operations team that is resilient, nimble and detail oriented Special Challenges This role creates the opportunity to further define the Global Trading Credit Organisation particularly in the new Trading & Supply world while we look to continually innovate and define best credit solutions to support the dynamic and fast-paced Trading and Supply businessMaintain good, long-term relationships with counter-parties and other external financial institutions to ensure Shell Trading maintains the right external image and engagements with these bodies’ results in positive outcomes.Willingness to learn or currently have ability to navigate through various end use trading systemsDemonstrate a firm grasp of the key commercial considerations, as well as an ability to weigh up and decide on the risks of each activity. The ability to know when to escalate is essential.Keep connected with the other teams within Credit, KYC and Trade Finance in all three core locations, to ensure the team understands emerging challenges the location-based teams are facing and can re-prioritize effort as required.Give enthusiastic and vocal support to the Global Trading Credit organisational changes, the benefits of which will in many cases be felt in the longer term, while continuing to meet the ongoing needs to the global Trading and Supply businesses in the immediate term.Maintain the ability, notwithstanding the transition to a global organisation, to respond immediately and decisively in the event of the "known unknowns" in the external environment. There will inevitably be peaks and troughs in the workload over the course of the year.Work effectively with other parts of finance, especially the Trading and Supply receivables team to demonstrate end to end knowledge. Experiences & Qualifications Ideally, would have relevant finance experience with specific focus in Credit or prior work experience in the corporate sector, especially within a Trading or Credit team.Strong financial acumen - comfortable working with and assessing counterparties Financials i.e. Income statement, Balance Sheet and cash Flow StatementStrong commercial understanding, especially the ability to balance speed, cost benefit and long-term relationship managementClear attention to detail and passion for continued learning is essential so as to support the Credit Assessment process and provide critical analysis on the Shell Trading & Supply customers.The ability to communicate complicated ideas in a clear and uncomplicated fashion.Remain open to different perspectives (i.e. from other businesses & locations) and be able to switch priorities at short notice.The ability to work under pressure, working to tight deadlines and juggling a number of different items.Demonstrate ability to coach junior team members and take ownership and deliver on specific projects.Experience in working in a global organisation and in a virtual working environment For further information, and to apply, please visit our website via the “Apply” button below.

Job Purpose: The primary responsibilities of the Compliance Specialist roles are as follows; Delivery of planned tests within the agreed Collective Due Date (if the evidence is made available by the control operator on the Collective agreed Test Date);Propose recommendations with the objective of improving the test script and / or processes within the control which could result in more effective and efficient control process;Update of Collective with the Test Resu