• This person is responsible for managing the Accounting functions and operations of U-Bix affiliate, ensuring the accuracy and timeliness of financial information, ascertaining the propriety of financial transactions in conformity with accounting standards, company policies and procedures.
  
• Responsible for providing support the operations of the Affiliates in the areas of financial control, financial reporting, general and payables accounting budgeting, cost accounting and taxation.
  
• Responsible for managing external audit engagement and coordination completion and filing of audited financial statements and statutory financial reports.
  
• Coordinates closely with U-Bix Treasury for efficient management of Affiliates' cash to ensure timely payment of financial obligations and maintaining adequate cash required for operations.
  
• Coordinates closely with U-Bix Tax team for efficient management of Affiliates' tax obligations to ensure accurate and timely filing and payment.
  

• Must be a CPA
  
• Must be a graduate of Bachelor's Degree in Accountancy
  
• Must have at least 10 years relevant experience, at least 2 years of which are in managerial capacity
  
• With advanced knowledge in general accounting, financial planning and analysis
  
• Proficient in Microsoft applications
  
• Knowledgeable in automated accounting systems
  
• Proficient in the preparation of management reports and presentations
  
• With excellent leadership skills
  
• Highly proficient in problem-solving and decision-making
  
• With with good financial reporting and analysis background

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced RECRUITMENT ASSOCIATE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Sourcing applicants and finding the best candidates
• Screening resumes and candidates - through e-mail, phone call and web (100% English)
• Facilitating quality interviews
• Negotiating salary and hiring requirements with stakeholders
• Attending job fairs and hiring events
• Generating reports for the Recruitment leadership and company stakeholders as needed
• Tracking staffing information and properly maintaining employee database
• Communicating effectively with candidates
• Managing background and reference checks

Monthly Salary: PHP 23,000

• At least internship experience in recruiting (any field will do, BPO is an advantage)
• Amenable to work ONSITE in Makati and/or Mandaluyong
• Amenable to work night shifts and on weekends
• Above average English communication skills (verbal and written)
• Proficient in using Canva, Powerpoint, MS Outlook and Teams

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

About us

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.

Purpose of the role

• Selected interns will be working on some of the world’s largest brands, your graphics-based designs and finished artwork may be implemented across multiple consumer touch points.

• As an apprentice, you will bring a committed and dedicated can-do attitude to the role. You are a fast worker with expert knowledge of Adobe Creative Suite/Cloud applications and other design software. You also have a sharp eye for details and are very particular about color balance and accuracy. You will also have a keen sense of scale and work to client brand guidelines.

Responsibilities:
• Receive job briefs from the Traffic Manager
• Collaborate with the other members of the studio team
• Work on new and adaptation/transcreation consumer focused designs, including but not limited to POS, signage, consumer brochures/catalogues, direct marketing, etc., and digital work including display ads, banner advertising and digital mailers, EDMs, etc
• Responsible for maintaining full and proper artwork file management within the INDICIA system
• Ensure that the Traffic Manager and INDICIA team members are kept fully informed at all stages of relevant projects
• Ensure all checks and quality-control steps are taken at all stages of each job in order to simulate what is expected from a graphic designer

Relationships
• Collaborate and support INDICIA team members and with the central production hub

Skills, knowledge, experience and exposure:

• Taking up a degree in visual communication and or any related field
• Good moral character
• Letter of recommendation from the college dean or school head

Benefits:
• Opportunity to learn and work with the world’s largest brands.
• If qualified and opportunity opens up, the intern may be offered a job upon graduation.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team, with employees empowered to drive innovation, develop bold solutions and catch opportunities, all while doing work that matters.

As a Senior Manager in our Tax Team, you will be a strategic business partner to our clients - helping them transform their mobility programmes. You will be responsible for leading and managing a variety of projects on new and existing clients, helping to increase efficiencies and bringing in the specialist skills and experience as needed from across the team and wider Global Mobility practice within Vialto Partners.

Other day-to-day responsibilities will be varied, and may include:

• Delivering accurate and proactive tax advice on issues pertaining to the deployment of mobile employees.
• Conducting      tax consultations for assignees with complex situations and VIPs.
• Supporting current and new Global Mobility technology products.
• Identifying consulting and other business development opportunities.
• Liaising with overseas colleagues in order to provide coordinated global tax advice.
• Overseeing the personal and technical development of more junior colleagues.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Payroll Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Function:

• Checking timesheets for accuracy
• Entering data into databases and spreadsheets
• Processing paper checks for distribution
• Acquiring all necessary signatures to distribute payroll
• Processing salary, incentives and bonus computations
• Making adjustments in pay for raises, bonuses, incentives and commission

• Must have good English written and verbal communication skills
• Detail-oriented
• At least 6 months of experience doing payroll
• Background in BPO / Call Center is a plus

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

About us

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.

Purpose of the role

We are seeking a highly skilled and detail-oriented Central Service Consultant to join our dynamic team. In this role, you will play a crucial part in ensuring the robust compliance of procurement activities, managing various processes, and maintaining effective communication channels with internal & external stakeholders. The successful candidate will possess a combination of skills, knowledge, experience, and exposure to thrive in a fast-paced environment.

Responsibilities:

1. Compliance Assurance:

- Ensure robust compliance of all procurement activities.

- Verify documents to ensure alignment with placed orders as part of procurement activities.

- Conduct meticulous reviews to confirm accuracy, matching provided documents (e.g., invoices) with procurement order details.

- Identify and rectify discrepancies in documents submitted for invoice processing.

- Approve invoices and close orders post rectification of any errors.

2. Process Management and Stakeholder Liaison:

- Manage assigned processes and activities under the guidance of the Team Lead.

- Develop and adhere to Service Level Agreements (SLAs) as agreed with the business.

- Assist in internal or external audits and process transitions.

- Take ownership of assigned tasks, demonstrating a results-oriented approach.

- Work seamlessly in different environments, Build and maintain relationships with internal & external stakeholders.

- Proactively contact stakeholders to resolve any issues that may arise.

3. Reporting and Communication:

- Collate and disseminate reports to internal stakeholders.

- Build relationships and develop communication channels to ensure a smooth workflow and liaison between internal stakeholders.

4. Continuous Improvement:

- Suggest and assist in the implementation of new and improved processes.

- Provide professional support for Order Closure processes in collaboration with internal stakeholders.

- Develop and maintain relationships with internal stakeholders to enhance overall efficiency.

5. Support Functions:

- Provide support in information processing and reporting.

- Monitor and contribute to internal initiatives aimed at improving overall operations.

Skills, knowledge, experience and exposure

• Fluency in English and any of the following foreign languages (Thai, Chinese, Vietnamese, Bahasa, etc)
• Fresh Graduates only, bachelor's degree in Finance, Accounting or a related field.
• Knowledge of printed media, materials, point of sale material, signage, etc. (not mandatory)

The mindset to navigate the role

• High attention to detail
• Analytical mind and able to understand and explain complex processes
• Process oriented

The softer skills that we believe will help you thrive in this role:

• Enthusiastic, diligent, and willing to learn
• Carry out tasks with a high degree of accuracy
• Ability to work autonomously and with little direction
• Works well under pressure and to deadlines
• Suggest and assist in the implementation of new and improved processes.

Role Requirements

The hybrid work model applies to this role which requires to come to the office in Makati - Manila whenever needed. You will be expected to perform in a flexible environment but ensuring delivery.

BreederDAO, a pioneering blockchain startup in the play-to-earn digital asset industry, is seeking a Human Resource Generalist to join our dynamic team. As an HR Generalist, you will be responsible for implementing various human resources programs and supporting the overall HR operations. This role will involve talent acquisition, including crafting job descriptions, managing candidate databases, and coordinating interviews. Additionally, you will provide support to employees on HR-related topics, promote HR programs, assist in policy development, and maintain employee records. This is an exciting opportunity to contribute to the growth and success of BreederDAO in a fast-paced and innovative environment.

Responsibilities

• Craft and update job descriptions
• Prepare job offer letters
• Organize candidates' data in internal databases
• Design candidate experience surveys and analyze feedback
• Coordinate interviews and contact applicants
• Prepare reports on new hire metrics
• Assist with new hire onboarding
• Provide support to employees in HR-related topics
• Promote HR programs and initiatives
• Assist in developing and implementing HR policies
• Organize employee performance reviews
• Maintain employee files and records
• Enhance job satisfaction through perks, benefits, and team-building activities

• Work experience as a Talent Acquisition Coordinator, HR Assistant, or similar role
• Familiarity with Applicant Tracking Systems and resume databases
• Experience using professional social networks, particularly LinkedIn
• Excellent organizational skills

• HMO
• Work From Home
• Tokens
• Leave Credits
• Training & Development

• Achieve the assigned sales budget or monthly quota. With or without experience.

• Analyze and summarize competitor information & trends, identifying sales opportunities, develop sales opportunities by researching and identifying potential accounts, building rapport providing technical information & explanation.

• Monitor and ensure provision of consumable and repair requests of the assigned customers with Ubix committed timeline.

• Keep customers informed about new technological products.

Work is onsite. 8 AM to 6 PM.

• Bachelor's degree in business or IT related course;

• Adept with IT trends/Technology & experience in market research, trends and data mining

• Open to fresh graduates who are willing to learn and have a pleasing personality

• Health insurance

• Life insurance

• Paid training

• Pay raise

• 13th month salary

• Commission pay

The Head of Customer Experience has a key position in the organization and is responsible for the strategy and management of all front-line communication departments in the company. 

They are responsible for the creation of processes, training, and KPI management to maximize the player experience whenever they interact with us, and as a result, are a key contributor to their level of satisfaction with our products.

In this role, you will be responsible for overseeing the Customer Service and VIP service departments, while effectively managing managers and teams to ensure exceptional customer satisfaction. As the Head of Customer Experience, you will play a pivotal role in shaping and implementing customer-centric strategies to enhance the overall experience and build long-lasting relationships with our valued customers.

Responsibilities: 

1. Leadership and Strategy:

   - Develop and execute the overall customer experience strategy aligned with the company's goals and objectives.

   - Provide visionary leadership to the Customer Service and VIP service departments, fostering a customer-centric culture throughout the organization.

   - Collaborate with senior management to define key performance indicators (KPIs) and establish targets for customer satisfaction, loyalty, and retention.

2. Team Management:

   - Manage a team of managers and supervisors, providing guidance, coaching, and support to ensure high-performance levels and professional development.

   - Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement.

   - Establish clear roles and responsibilities for the team members and ensure effective coordination among different departments.

3. Customer Service and VIP Service Oversight:

   - Oversee the day-to-day operations of the Customer Service and VIP service departments, ensuring the highest level of service quality.

   - Develop and implement customer service policies, procedures, and standards to optimize the customer experience.

   - Monitor customer interactions and analyze feedback to identify areas for improvement and implement appropriate action plans.

4. Customer Experience Enhancement:

   - Identify opportunities to enhance the customer experience at every touchpoint, from initial contact to post-purchase support.

   - Collaborate with cross-functional teams to implement customer-centric initiatives, including personalized customer journeys, proactive support, and self-service options.

- Working closely with the Promotions Team and CRM team to both receive pertinent information regarding existing promotions and offers and provide feedback to them to assist in developing and implementing effective and profitable conversion and retention campaigns to feed into the overall global business strategy

   - Stay updated with industry trends and best practices to drive continuous improvement in customer experience strategies.

5. Performance Monitoring and Reporting:

   - Establish performance metrics and regularly assess departmental and individual performance against set targets.

   - Analyse customer feedback, complaints, and service metrics to identify trends, address root causes, and drive improvement initiatives.

   - Prepare comprehensive reports and present findings, recommendations, and progress updates to senior management.

Requirements: 

- Bachelor's degree in business administration, or a related field. A relevant master's degree is a plus.

- Proven experience in a similar role, overseeing customer service and VIP service operations. Ideally in an online gaming setting.

- Strong leadership and managerial skills with the ability to motivate and develop high-performing teams.

- Excellent understanding of customer experience principles and best practices.

- Analytical mindset with the ability to derive insights from data and make data-driven decisions.

- Exceptional communication, interpersonal, and negotiation skills.

- Experience in developing and implementing customer service strategies.

- Familiarity with customer service software and systems.

Remote Work

Flexible Hours

Freelance setup with paid leaves and holidays

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Develop and implement remuneration components such as salaries, bonuses and long-term incentives
• Facilitate job evaluations, performance appraisals and remuneration review processes
• Develop and implement policies and processes for international assignment (both short-term and long-term) and one-way transfer across entities
• Participate in remuneration surveys
• Administer remuneration programmes for executives
• Provide expertise in the design, implementation, and analysis of other remuneration related areas such as sales incentive, retirement plans, life and medical insurances, recognition awards

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• speak to US patients and assisst them with their concerns
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email). 
• Organized and keen attention to details.
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs 
• Adaptability - adapt to different customer personalities and scenarios.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Purpose of the role

The Database Administrator will assist the database operations team in the implementation, configuration, security, maintenance, and performance tuning/monitoring of the Amadeus database tier as assigned.

The focus of this role is to ensure the availability and performance of existing and future enterprise applications using Oracle, MySQL, Mongo, Microsoft SQL Server, Postgres and other emerging database technologies. You will partner closely with cross functional teams that include Development, Product and Architecture to ensure delivery of our applications at the highest level of quality and performance.

In this role you'll:

• Plan, document, allocate, install, and configure database servers (with appropriate patch level and within current security standards) with a strong emphasis on high availability and fault tolerance and disaster recovery including multi-site high-availability as required.                              

• Plan, create, implement, monitor, and maintain backup solutions via automation, as well as perform backup restore validation tasks.                 

• Design, build, maintain database monitoring solutions for 100's of databases in the multiple terabyte range across data platforms.                   

• Manage databases through phases of the Software Development Lifecycle (SDLC), from development through critical Production systems. Manage and create standards, procedures, and policies for governing database environments                                         

• Provide escalation support, troubleshooting and resolution assistance, and performance tuning aid for the platform and operational database teams.

• May perform other duties as requested or assigned.

About the ideal candidate:

• A Bachelor's degree in Computer Science, Engineering or Business. Will accept equivalent related work experience for the right candidate.

• 2-4 years’ experience working with Oracle database technologies, such as Oracle 12c/19c, GoldenGate, and Exadata, in a critical, highly available enterprise operation.

• Experience working with Microsoft SQL Server (2016, 2017, 2019) is a plus.

• Experience/ knowledge in MySQL, Mongo, and/or Postgres is a plus.

• Understanding the impact that critical systems have on the overall business of a company.  Specific knowledge of hospitality and travel business a plus.

• Certification in one or more database platforms is preferred.

• Able to troubleshoot complex database engine performance or technical issues.

• Collaborate with and understand the infrastructure team dependencies on the database environment.

• Ability to plan and execute tasks related to maintenance, upgrades, failovers and other database system sustaining activities as required.

• Fluent in English required

• Knowledge of HW, OS, and storage technologies

• Proficient with RDBMS memory architecture and associated tuning techniques

• Proficiency in various scripting languages

• Excellent problem-solving skills and ability to work in abstract situations

• Understanding of capacity management concepts and techniques

• Demonstrable knowledge on DB tuning tools

• Other industry certifications such as SAFe or ITIL a plus

• Ability to balance multiple tasks.

• Ability to work independently.

• Must be willing to work in a 24x7x365 rotational environment. This may include a 24/7 shared on-call schedule.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Equipment Business team as a Service Engineer for our NON-KONE Equipment. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.

Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.

What will you be doing?

•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction

Are you the one?

•Mechanical/Electrical Engineering qualifications, highly desirable
•Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry 
•Holds a Driver's License and drives a motorcycle / vehicle
•Can work on Mid or Night Shift work schedule
•Proven success in Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders

What do we offer?

•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

LI-KA1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Job Description – Data Migration Lead

SR DM Lead (Specialist, JL3S)

Alight Service Readiness (SR) provides Payroll Services to our clients. During project implementation phase Data Migration plays an important role setting up these services.

The Data Migration Lead is responsible to execute Data Migration for a payroll country, monitored by a Data Migration Senior Lead. During preparation phase the DM Lead provides DM templates and conducts workshops with the client, during testing reviews the data delivered by the client (data quality assessment), loads it, updates the load tracker to monitor errors, and proposes solutions how to solve it, reconciles the data, and provides validation reports. Steps and processes are defined in the Local DM Plan, which is adjusted for each country by the DM Lead.

The Data Migration (DM) team consists of different levels; a (Senior) DM Workstream Lead is accountable for big programs, global strategy and planning, the DM Lead is responsible for the execution, and the DM Support assists with the high volumes; where required we have Data Scientists providing additional services.

DM Lead is an intermediate level in SR Data Migration. Usually, after 3-6 months experience in a DM Support role, DM Lead is expected to start taking customer facing activities, workshops, data mapping sessions and other meetings with the client, which are starting, conducting, and closing all activities in a country implementation effectively and successfully, meeting the KPIs and the Quality Threshold.

Responsibilities

• Support the DM Senior Lead and Data Scientist.
• Provide DM templates following Alight’s global and local standards.
• Review data files provided by the client on data quality before the loading.
• Load data to the testing and production environment and update the load tracker with the results; report to the DM Senior Lead, propose a solution, monitor until everything is reconciled and loaded successfully.
• Provide validation reports and assist with the client’s data validation until sign-off.
• Share experience and suggest improvements on data migration templates and loading etc.

Qualification

• Bachelor's Degree, Preferably in Computer Science or MBA from a reputed college.
• 2 to 3 years' experience in Data Migration projects.
• Willing to work in shifts.
• Is a team player.
• Can work on multiple projects simultaneously.
• Has knowledge of Human Resources, TIME, and Payroll concepts, and of the related Data Migration processes.
• Has functional knowledge of HRIS technology, such as Workday, SuccessFactors, Oracle, SAP HCM, Peoplesoft, and Payroll (SAP PY, PT, FIORI).
• Advanced Microsoft Excel skills, MS Access, or similar tools.
• Has a passport and is willing to travel for business purposes.
• High level of English is required.

What we offer

• Flexible work shift timings partially home based.
• Sophisticated career development initiatives.
• Transparent reward and recognition schemes.
• Innovative industry leading company.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFSHORE EVENTS COORDINATOR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Take inbound and outbound calls
• Respond to inquiries on parties, catering packages, pricing etc.
• Booking and coordinating with US onshore resources
• Assist with outside catering jobs and place orders with vendors for desserts and the like

Monthly Salary: PHP 25,000

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR

• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PROFESSIONAL BOOKKEEPER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

Monthly Salary: PHP 23,000

• Bookkeeping experience
• Must be proficient or higher at Excel. Should be familiar with moderate formulas, V lookups, pivots.
• No voice, all back office.
• Detail oriented
• Quickbooks experience is highly preferred, but not required. If we have someone with experience that wants more money do not turn them away, we should discuss with client first.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The Marketing Associate in this role is accountable for the support of the client-marketing / client-facing activities (B2B) in the Philippines including events and roadshows planning and execution (30% of capacity), and for the support of the Head of Marketing for Regional Southeast Asia (Indonesia, Philippines, Vietnam, Myanmar and Cambodia) for the cluster-wide reporting of all marketing services, affluent and cross-border activities (70% of capacity)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Contract Manager will be joining the Procurement Operations team under the centralized Vendor Management function that ensures Avaloq has the necessary externally provided services to succeed in our client engagements. The Procurement Operations team consists of diverse professionals with responsibilities in contracting, procure-to-pay, and system/tool administration.

This role will work closely with legal, other teams from Vendor Management, and global stakeholders including project managers and PMOs to ensure that contracts and documents are aligned in compliance to recent processes and policy.  A core result of this position is to gain an understanding of Avaloq’s contracting process, with the goal of developing into a procurement operation professional who can manage contracts and external resource-related processes efficiently and be able to support the team confidently.

Your key tasks

• Create contracts and other necessary document for external resources in coordination with stakeholders from Region Europe, Business Area Banking Operations, and other areas as needed.
• Take end-to-end responsibility for the onboarding, extension, and leaves of external resources in the system.
• Build a good relationship with suppliers and serve as point of contact for matters concerning contracts in responsible areas.
• Maintain files for correspondence and documentation in relation to established contracts and those in progress. Ensuring that it is accurate, up-to-date, and easily accessible.
• Monitor contracts and proper managing of dismissal, extensions, or renewal.
• Ensure that suppliers receive contracts and purchase order documents in a timely and accurate manner.
• Assist with process improvements and testing of new systems.
• Provide administrative support to line manager.

Responsibilities

• Assist in reviewing training policies, procedures and practices and recommends improvement. 

• Assists the L&D Manager in the selection and training of department trainers. 

• Assists and conducts Training Programs if needed. 

• Assist in conducting assessment/interviews for talents and other related tasks for recruitment. Interview limited up to Casual and Supervisor candidates. 

• Assist in L&D and T&C day-to-day activities in general. 

• Ensures efficient office administration procedures. 

• Ensures that all training records are maintained, filed and updated in the HRM system 

• Ensures training documents are properly routed with strict accuracy and confidentiality 

• Maintains and updates manual and computerised filing system as required 

• Liaises with the local labor authority for all related matters as assigned by the Learning and development manager. 

• Assists in the compilation and accuracy of the departmental operations manuals, job tasks lists and task breakdowns 

• Assists in the preparation of the annual training plan ensuring the objectives fully address the business objectives of the hotel and the training needs of the associates. 

• Assists the Learning and development manager in compiling training attendance confirmation lists for all training courses. 

• Assists in conducting associate survey according to HR plan.

*This position is for all candidates located ONLY in the Philippines*

Required language(s): English.

A Medical Virtual Assistant is a specialized virtual assistant who focuses specifically on providing remote administrative and technical support to healthcare professionals. As a Medical Virtual Assistant, you will be providing a wide range of services, including managing medical records, appointment scheduling, transcribing medical reports, assisting with telemedicine arrangements, handling insurance claims and billing, and ensuring compliance with HIPAA regulations. You are expected to be skilled in using various electronic health record (EHR) and practice management software systems to efficiently handle medical administrative tasks. Medical Virtual Assistants help healthcare professionals streamline their administrative workload, improve efficiency, and focus more on patient care, even when they are not physically present at the medical facility.

Responsibilities:

• Appointment scheduling and calendar management
• Patient communication
• Documentation and record keeping
• Billing and Coding Support
• Medication and prescription management
• Virtual team collaboration
• Data entry and organization
• Insurance verification
• Insurance pre-authorizations

• Excellent English communication and interpersonal skills (oral and written), with the ability to build relationships with clients and colleagues
• At least 2 years of work experience in BPO / Customer Service
• Proficient in virtual office tools, EHR systems, and communication platforms
• Excellent written and verbal communication skills in English are essential.
• Strong customer service and critical thinking skills
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• High school diploma or equivalent
• Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Skills

• Customer Service
• Technical including MS Office and EMR systems
• Adaptability to virtual technology
• Organizational skills
• Attention to detail
• Data Entry including calendar management/appointment setting
• Ability to follow instructions well

Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US$5 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN or RN Chart Auditors to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

The PHRN Chart Auditor is responsible for conducting comprehensive reviews of patient care documentation in accordance with established standards, protocols, and regulatory requirements. This position plays a key role in maintaining the quality and accuracy of prehospital patient records. The PHRN Chart Auditor will collaborate closely with clinical staff, managers, and other stakeholders to identify areas for improvement and provide feedback for ongoing education and training.

• Conduct thorough reviews of prehospital patient care records to ensure compliance with established protocols and regulatory requirements.
• Verify the accuracy and completeness of documentation, including assessments, treatments, interventions, and other relevant information.
• Identify discrepancies, errors, or omissions in patient care documentation and provide constructive feedback to clinical staff and management.
• Collaborate with clinical teams to address and rectify identified issues, and provide guidance on best practices for accurate record-keeping.
• Maintain a thorough understanding of applicable regulations, standards, and guidelines governing prehospital patient care documentation.
• Assist in the development and implementation of educational programs and training materials related to proper documentation practices.
• Generate reports summarizing audit findings and trends, and present findings to relevant stakeholders as needed.
• Participate in quality improvement initiatives to enhance overall patient care quality and documentation accuracy.
• Stay updated on industry trends, best practices, and regulatory changes related to prehospital patient care documentation.

Monthly Salary: PHP 25,000

• Current and valid PHRN license
• Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Commitment to continuous learning and professional development.
• Willing to work on shifting schedule.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 21,000

• At least 6 months Healthcare experience related to any Health Programs
• Good communication skills (Oral and Written)
• Must be Detail Oriented
• Ability to multitask (taking in calls and responding to email)
• organized and keen attention to details
• Must know how to use MS Word, Excel, Outlook (Required)
• willing to work ONSITE in Buendia, Makati

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Install, configure, maintain network infrastructure (routers and switches) Monitor network infrastructure and perform relevant troubleshooting. Participate in major transformation projects