FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Develop and implement remuneration components such as salaries, bonuses and long-term incentives
• Facilitate job evaluations, performance appraisals and remuneration review processes
• Develop and implement policies and processes for international assignment (both short-term and long-term) and one-way transfer across entities
• Participate in remuneration surveys
• Administer remuneration programmes for executives
• Provide expertise in the design, implementation, and analysis of other remuneration related areas such as sales incentive, retirement plans, life and medical insurances, recognition awards

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Conduct industry and market research for global pharmaceutical and life science industry;

• Support investment banking transactions including: pitchbook preparing, roadshows, due diligence, business/asset valuation, investors relations, etc.;
• Business development activities to support for global client expansion;
• Publish industry reports (for analyst position only)

You will

• Work with top global entrepreneurs, venture capitalists, bankers etc.;
• Develop insights on key trends and life science technology;
• Gain exclusive working experience on licensing, M&A and investment advisory;
• Participate in regular training and team building.

• Excellent communication skills in English, both written and verbal;
• Medical professional or medical background is preferred;
• Overseas education background or working experiences is a plus;
• Strong attention to details with well-developed analytical skills.
• Efficient with data-driven research and report writing;
• Passionate and knowledgeable about life science, venture capital and M&A

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Principal Accountabilities:

As a Digital Graphics Intern, you are responsible for the following duties and responsibilities:

Description of Duties:

• Aid in visual planning and creation of digital marketing and ecommerce campaigns

• Create fun and highly engaging static & animated content for ecommerce and social media ads
• Optimize each content for various objectives according to creative brief
• Aid in ensuring large volume of content are delivered according to brief and in a timely manner.

• Assist digital marketing team with day-to-day tasks as needed

Minimum Qualifications

• Candidate must be currently pursuing a Bachelor's/College Degree in Multimedia Arts, Media Production, Digital Marketing inclined to Creatives & Graphics
• Adept in using editing programs including Photoshop, Illustrator, Adobe After Effects
• Must have own laptop and design software
• Naturally creative and has a keen eye for aesthetics
• Has good initiative to their tasks and projects assigned
• Enthusiastic and displays a genuine interest on the tasks assigned.
• Ability to work swiftly under minimal supervision

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Who We’re Looking For

We're looking for a detail-oriented individual with excellent interpersonal and communication skills. You're a problem-solver with a strong work ethic, able to handle sensitive information with discretion and maintain a high level of confidentiality. You thrive in a fast-paced environment and can manage multiple tasks simultaneously while maintaining your poise and professionalism. You will primarily act as the executive assistant to the CEO, as well as support the Chief of Staff. You will report to the Chief of Staff.

What You’ll Do

• Administrative Support: Manage and maintain executives' schedules, appointments, and travel arrangements, along with virtual travel support.
• Communication Management: Act as the point of contact between executives and employees/clients. Manage incoming and outgoing communication, including emails, Twitter DMs, etc.
• Data Entry and Maintenance: Accurately input data into various databases, spreadsheets, and systems. Update and maintain existing records to ensure data integrity. Perform regular data cleansing and validation procedures.
• Documentation and Reporting: Maintain comprehensive and organized records of tasks and activities. Generate reports and summaries as required.

What You’ll Bring

• 4+ years experience as an executive assistant or in a similar administrative support role.
• Proficiency in G-Suite, Slack, Notion, and other productivity tools.
• Familiarity with CRM and ATS platforms or ability to learn.
• Exceptional time management and organizational skills, with the ability to prioritize and manage multiple tasks.
• Strong written and verbal communication skills, including the ability to draft professional correspondence.
• Discretion and confidentiality when handling sensitive information.
• Ability to anticipate needs and take initiative to ensure the executives' schedules and projects run smoothly.
• A positive attitude, flexibility, and adaptability in a rapidly changing environment.

What You’ll Get

• You'll work with a dynamic team in a creative and fast-paced environment.
• You'll get a great salary and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work)
• You'll be challenged by ever-evolving solutions to our clients and their customer's needs.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position: Shopify Administrator

Work Hours: M-F, 9am-5pm PST

 Pay Range: 1000-1800 USD

Responsibilities:

• Ability to use, install & alter & customize existing Shopify themes/templates.
• Monitor and analyze website performance data to identify opportunities for improvement
• Collaborate with design team to Optimize website design and user experience to increase conversion rates
• Coordinate with marketing team to ensure consistent branding and messaging across all channels
• Manage and update Shopify product listings, including product titles, descriptions, and images
• Respond to customer inquiries and resolve issues related to online orders and products
• Act as a Shopify expert, specializing in all facets of the e-commerce platform.
• Understand business needs that drive project features & functions and provide internal consultation
• Be an expert in all aspects of the e-commerce platform
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
• Test and debug websites regularly to improve performance

• 2-3 years of Shopify Admin experience
• Tools: Shopify, Google Workspace (required);  Blender (preferred)
• Good written and communication skills
• Strong and working knowledge of Shopify's theming system and Liquid templating
• Working knowledge of Shopify's object/properties, AJAX API, and Metafields
• Previous experience working with a custom theme and/or the Storefront API
• Strong knowledge of e-commerce best practices, including website design, user experience, and optimization
• Familiarity with the Shopify platform and related apps and tools
• Extensive testing and debugging abilities using the browser console and other tools
• Prior experience developing responsive layouts for desktop, tablet, and mobile devices
• Working knowledge of third-party services and APIs, as well as Shopify plugins
• Proficiency in Adobe Creative Suite and other relevant software
• Previous experience implementing/debugging third-party Shopify apps
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Property Transactions Specialist

Department: Legal Department

Key Organizational Relationships

Reports to: Chief Operations Officer

Supervises: None

Role Objective

You will be leading the legal department of a fast-growing UK real estate company. You will be responsible for handling all of our property transactions, and mortgage applications, and preparing any other legal contracts as needed.

You will also need excellent communication skills as you would need to work with our external UK lawyers, mortgage brokers, tenants and contractors.

Duties and Responsibilities

• Facilitating the sales and purchase of UK properties, reviewing property transaction documents and reporting to the CEO directly regarding the legal findings
• Facilitating communication between property owners, landlords, clients, and lawyers.
• Assessing and preparing contracts, lease agreements, and closing documents.
• Working with the mortgage broker to review financing options, lending requirements, title affidavits, and bankruptcy claims.
• Conducting research and distributing real estate documents.
• Analyzing title documents and legal descriptions of the property.
• Documenting processes, as well as maintaining hard copy files and electronic records.
• Answering client questions and escalating serious concerns.
• Keeping clients informed of progress made with real estate applications.
• Submitting accurate legal documents in a timely manner.

• A minimum of 2 - 3 years experience in real estate conveyancing is required
• Professional demeanor including an ability to manage all incoming client inquiries, work well with colleagues, lawyers, external clients and outside service providers
• Excellent organizational and time management skills
• High attention to detail and accuracy
• Reliable and able to work independently taking initiative when required
• Knowledge of and ability in Google Suite and ProLaw is an asset
• Competency in legal project management software, such as Amberlo and Accelo.
• Superb organizational, time management, and multitasking skills.
• Excellent collaboration and communication abilities.
• Ability to work in a fast-paced environment.

• Organization: Real Estate Paralegal often works with large amounts of data, including contracts, case files and other documents. It’s important to be able to organize and find information quickly and efficiently. This can help you save time and help you work more productively.
• Communication: Communication is another skill that can be useful for real estate legal assistants. This is because you may be communicating with clients, other legal assistants and lawyers on a regular basis. You can use your communication skills to explain legal documents, answer questions and provide information to clients and lawyers.
• Technology: Real Estate Paralegal often uses technology to research and draft documents, so it’s important to have a basic understanding of computer programs and software.
• Research: Real Estate Paralegal often performs research to find information for the Company. This may include searching for case law, statutes or regulations related to a client’s case. It’s important to be able to conduct research efficiently and find the information you need.

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Sales Representative

Working Hours: Flexible but preferably in the US timezone (Graveyard Shift).

Salary Range: 800 - 900 USD + 15% uncapped commission

About the company: 

We’re a team of crypto analysts that break down the latest news in web 3, top expert predictions & on-chain data in 5-mins or less. Every. Single. Day. 

Founded as a newsletter in June 2023, today, we’re the fastest growing Web 3 newsletter.

We break down the complex and sometimes difficult world of Crypto so everyone can understand and benefit. All with a side of humour.

About the job:

We are currently seeking a Sales Representative to join our team and become a pivotal force in the vibrant landscape of advertising. This role is designed for individuals who excel in the art of persuasion through cold emails and LinkedIn prospecting. As a Sales Representative, you'll play a key role in selling premium advertising slots in our client's newsletter, employing your expertise in non-calling sales strategies. If you're passionate about forging impactful connections, achieving exceptional results, and navigating the dynamic realm of sales, this opportunity is tailor-made for you.

Duties and Responsibilities:

• Conduct targeted cold email campaigns to engage potential advertisers and effectively communicate the value proposition of advertising slots in the client's newsletter.
• Leverage LinkedIn prospecting strategies to identify and connect with prospective clients, fostering relationships and generating interest in our advertising opportunities.
• Navigate through lead lists with precision, identifying high-potential prospects and strategically prioritizing outreach efforts.
• Execute non-calling sales techniques, utilizing exceptional written communication skills to close deals and exceed sales targets.
• Specialize in selling premium advertising slots in the client's newsletter, showcasing a deep understanding of the audience and tailoring pitches to align with advertiser needs.

• Possess a minimum of 1 year of experience in lead generation or as a sales representative.
• Demonstrate familiarity with cryptocurrency, showcasing a solid understanding of the industry landscape.
• Exhibit proficiency in utilizing LinkedIn Sales Navigator or conducting sales outreach through LinkedIn, leveraging these platforms for effective prospecting and relationship-building.

We are looking for a knowledgeable Payroll Specialist to process and manage the company’s payroll. You will be the one to calculate wages based on hours worked and administer payments.

A payroll specialist is able to use payroll software with accuracy and efficiency. They are good with numbers and can be trusted with sensitive information. They also have great communication skills to interact with colleagues and executives. The goal is to ensure personnel receive the correct compensation in a timely manner.

Job Description

• Gather information on hours worked for each employee
• Calculate the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system
• Receive approval from upper management for payments when needed
• Prepare and execute pay orders through an electronic system or distribute paychecks
• Administer statements of payment to personnel either electronically or on paper
• Process taxes and payment of employee benefits
• Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
• Address issues and questions regarding payroll from employees and superiors
• Prepare reports for upper management, finance department etc.

• Proven experience as payroll specialist or payroll manager
• Solid understanding of accounting fundamentals and payroll best practices
• Very good knowledge of legislation and regulations of the field
• Proficient in MS Office and good knowledge of relevant software and databases
• Trustworthy with attention to confidentiality
• Outstanding organizational ability with great attention to detail
• Excellent communication skills

About Kasama

We are committed to providing high-quality services for our clients, and the best way to do so is to provide a rewarding, respectful, and productive environment for our employees. Kasama values work-life balance to maintain overall well-being and ensure long-term productivity and happiness at work. Be part of a great adventure with a strong and consistent company culture : independence, quality, passion and fun

Join our team at Kasama and embark on a journey of professional growth and impactful contributions to the success of our clients. If you thrive in a collaborative, innovative, and collective environment, we would love to hear from you. Apply now and become an integral part of our Salesforce excellence!

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Support Representative (Full-time)

Salary: 800-1100 USD/month (depends on skills and years of experience)

Working Hours: M-F from 4am PST or 11am PST possible start of the shift/8pm or 3am Philippine Standard Time

About the Company:

We are Canada's leading dance company revolutionizing the dance experience. As artists ourselves, we understand the importance of quality, integrity, and attention to detail and are committed to providing a professional space for artists across Canada to develop, create, and inspire. Our vision is to provide a home for the dance community where dancers are loved, supported, and pushed to their greatest potential through a world-class experience.

We are looking for a Customer Support Representative to assist in processing membership requests, responding to live conversations and emails from clients, and fill out our Daily Scoreboard.

Responsibilities:

• Assist with client email and live chat responses.
• Attend and process membership requests.
• Fill out the Daily Scoreboard and accommodate any request from our customers and potential customers.
• Membership management: help with upgrades, downgrades and other membership management-related tasks (process changes through our system).
• Filling in some data from the software to the spreadsheets.

• Previous experience in customer support or any related client-facing role is a must
• Excellent communication and interpersonal skills
• Proficiency in using Spreadsheet. Knowledge of MindBody is a plus.
• Positive attitude and dedication to providing excellent customer service.
• Must be willing to learn, self-motivated, professional, and open to feedback.

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES!!

Position:  Work Order Processing Coordinator

Work Hours:  Mon – Fri, 8am to 4pm AST (Canada)|8pm to 4am Phil. time

Pay Range:  $800 - $1200 monthly

Plus monthly performance-based bonus!

Onboarding Period:

• Collaborate with the team to clear through the backlog of work orders.
• Establish and nurture relationships with new vendors in the city to expedite the processing of work orders.

Core Responsibilities:

• Track and manage the average time to resolve open work orders.
• Provide weekly reports on key performance indicators (KPIs) to the CEO through a business review package submitted via Slack.

Software Improvement:

• Actively engage with our proprietary software, Rentalize, to ensure seamless workflow integration.
• Make valuable suggestions for software enhancements to benefit our company and Rentalize’s broader customer base.
• Primary tools utilized in this role include Facebook (for discovering new vendors and contractors), Dialpad (for handling phone calls), Gmail (for managing emails), and Rentalize (our work order management system)

• Excellent communication skills to engage with residents and external vendors effectively.
• Strong organizational abilities to manage work orders efficiently.

• Familiarity with property management software, Rentalize, is a plus
• Ability to work independently and collaboratively within a fast-paced environment.

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is seeking for a Permanent Work from Home (USRN) Telehealth Nurse (Texas licensed) to join our growing team ASAP. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

BizForce & MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are fluent in Spanish, passionate about patient care, and looking to advance your career with an industry leader, we encourage you to apply today! The traditional model of the office workforce has been shifting as outsourcing has grown in PH at rates never before seen. As global businesses rise out of the pandemic, labor markets have not only tightened but the inflationary rates have caused companies to look for solutions on how to best deliver skilled labor services and results. We are proud to partner with PH and deliver qualified, professional workers, giving our employees the ability to have an unbeatable career and work from home.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Possible start date will be in 2 weeks

What You’ll Do

· Manage patient calls to the nurse line regarding urgent appointments, medication refills, care instructions and a variety of other concerns

· Accurately document all communications in patient’s EMR

· Communicate with providers regarding appropriate patient care and advise patients of care instructions

· Maintains privacy and confidentiality of all patient protected health information according to HIPAA guidelines

• Licensed USRN (State of Texas)
• A detail oriented, multitasker who is passionate about patient care
• Amenable to work in US hour time (graveyard shift) - Central Standard Time
• An eager people-person who enjoys helping others over the phone
• An excellent communicator who is equally well written and well spoken
• Strong commitment to high level customer service.
• Previous experience working with health insurance, or a health care environment is preferred
• One-year practical work experience in a call center or equivalent customer service environment
• A self-motivated problem solver who works well within a team and also on their own
• Technologically savvy and able to learn multiple computer systems easily
• Adaptable, patient, organized and a critical thinker

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Benefits

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Following up on unpaid claims within the standard billing cycle timeframe.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.

Monthly Salary: PHP 25,000

• More than 6 months of US Healthcare experience (voice account)
• Handled underpayment, overpayment, co-insurance, co-pay, deductible, out-of-pocket pay, claims and other billing concerns.
• Experience in Medical Billing or Revenue Cycle Management is a plus.
• Experience in dealing with providers is a plus.
• Experience in Cash/Payment Posting and Accounts Receivable is an advantage.
• Good to excellent English communication skills
• Looking for strong billers who can do claims follow up

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• speak to US patients and assisst them with their concerns
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Working at Freelancer.com are for the:

• Self-growth enthusiasts. We kickstart our day asking, what can I improve today?
• Trailblazers. If you’re someone who takes charge and strives to have their ideas turn into instant impact, you’re in!
• Data-driven. In making decisions we rely on one question, what does the data say?
• Changemakers. Driven by our mission to bring billions of jobs to people, we’re here to change lives and empower individuals worldwide. 
• Team players. Here at Freelancer, we are a pro sports team. We work together seamlessly, passing the ball of innovation and collaboration to score success as one.

About Freelancer.com

Twelve-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. More than 66 million registered users have posted over 30 million projects and contests to date in over 2,000 areas as diverse as website development, logo design, marketing, copywriting, astrophysics, aerospace engineering, and manufacturing.

Freelancer Limited is listed on the Australian Securities Exchange under the ticker ASX:FLN and is quoted on OTCQX Best Market under the ticker FLNCF.

The impact you’ll make in the team

We are looking for a Junior Accountant to join our Finance Team based in Manila office. The successful candidate will be highly motivated, welcomes responsibility, enjoys detail-oriented tasks, takes initiative, and have huge attention to detail.

The role will require a high degree of self-sufficiency, organisational skills, pro-activity, and an ability to enjoy a quick-paced and busy environment.

• Daily cash balance reporting across multiple currencies
• Preparation of invoices to be sent to various customers
• Handling cash management, including the preparation of payments for approval, and managing inter-company funding
• Maintaining banking filing system
• Regular liaison with banks as necessary on any queries relating to disputed transactions, account opening and maintenance issues.
• Bank reconciliations, accounts payable preparation, assistance with month-end accounting processes etc
• Assistance in preparation of schedules for audit and other specific projects.
• Ad hoc projects including assistance with system implementation, collaborating with other internal teams.

• Should be a fresh graduate from University and/or looking for initial commercial experience
• Currently undergoing/willing to undergo CA/CPA
• Highly proficient excel skills, including ability to work with excel filters and/or pivot tables in order to work with large volumes of data in multiple currencies.
• Committed to improving internal processes and identifying inefficiencies.
• Be committed to working flexible hours, particularly during month end.
• Able to work autonomously.
• Able to cope with time pressure and deadlines with strong attention to detail.
• Excellent communication and numerical skills.

• You’ll be surrounded and mentored by a world-class team of engineers and leaders that have solid experience in the technology industry

• Work hard, take ownership, and watch your career soar in a dynamic and meritocratic workplace
• Get inspired and stay engaged with our company's monthly engagement events, and sports activities where you can put your skills to the test and win cash prizes! 
• Earn a competitive salary that recognizes your talent and dedication
• Comprehensive and competitive health benefits to keep you and your family healthy (HMO, Life, and Personal Accident Insurances)
• Enjoy a delicious free daily meal, snacks, and beverages, to help you stay productive and focused throughout the day!
• Experience transparency and open communication at our weekly town halls, featuring Q&A sessions with the CEO

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant

Work Hours: Monday to Friday, 9:00 AM to 5:00 PM EST | 10:00 PM to 6:00 AM Philippine Standard Time (with flexibility depending on the client's needs)

Holidays: Flexible

Pay Range: USD 900 - 1,500 per month (depending on qualifications and skills)

Responsibilities:

PHASE 1

• Get imbedded in email inbox

• Create a triage system for email

• Folder emails that don’t need attention

• Develop a prioritization / action item summary from all emails received on a daily basis
• Feedback will be provided on that list for the next day actions
• Based on action list
• Schedule meetings and calls
• Book travel
• Keep large proactive projects top of mind
• Gift purchasing and other helpful tasks
• Specific Examples
• Signing routine documents
• Maintaining contact information
• Research Chase workforce development – allotting 15 hours for studying for series 7
• Schedule volunteer activities
• Send holiday gifts
• Assist in the logistics or planning of company events
• Triage 100+ emails daily
• Book flights and hotels for approximately 40-50 trips annually
• Schedule and track approximately 25 meetings weekly

PHASE 2

• Develop system for touching base to ensure high priority items receive attention
• Providing feedback on how to improve systems or process
• Help CEO and team with projects
• Event planning
• Travel
• Organization
• Meal ordering
• Fundraising / new deal pipeline management / follow up
• Scheduling calls / meetings
• Populating data rooms with information
• Basic research
• Powerpoint / Word / Email projects
• Design
• Drafting content
• Investor relations
• Work with team to organize the business
• All legal documents
• Regulatory information, including FEINs, bank account info, etc.

PHASE 3

• Move towards efficiency
• Bring learnings and think about ways to improve processes

Qualitative attributes we are looking for:

• Transparency
• Grit
• Take Ownership
• Team Oriented
• Think Differently
• Must be detail oriented and a self-starter
• Problem solving orientation

• At least 2 years of experience as an Executive Assistant supporting a foreign client
• Excellent verbal and written communication skills
• Proficient in Microsoft Office 365 (specifically MS Outlook, PowerPoint, Word, Excel, and OneDrive), Canva, and any CRM tool
• Comfort and interest in artificial intelligence and social media expertise is preferred

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: E-commerce/Shopify Support

Working hours: Monday - Friday, Flexible (but there should be an overlap of atleast 4 hours between 9 am - 5 pm UK Time)

Holiday/s: UK and/or PH Holiday

Salary Range: $900 - 1,500/month

About the company:

The company offers products that target hair concerns from the outside with our cosmetic range. Our topical products contain high levels of natural ingredients, are Vegan-certified, SLS, Paraben, and Cruelty-free, and will boost your vitamin results.

About the role:

We are seeking a dynamic individual for the role of E-Commerce Support Specialist to contribute to the management of our Shopify sites and various online platforms. The ideal candidate will assist in building landing pages, tackling SEO tasks, and handling basic analytics work. Additionally, there will be opportunities to support paid ad production.

Duties and responsibilities:

• Manage Shopify sites, build landing pages, assist with SEO tasks, and conduct basic analytics work.
• Provide support in paid ads production, including competitor research, brief writing, and actor/creator sourcing.
• Contribute to reporting and analytics activities.
• Potentially assist in CRM tasks, such as segment building, email design, translation organization, and performance tracking.

• At least 2 years of relevant experience in e-commerce.
• Should be proficient in using Shopify
• Demonstrated proficiency in Excel/Google Sheets, Google Analytics, Klaviyo, and Asana is an advantage.

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Executive Assistant

Work Hours : Flexible throughout the week but always available. Total hours will average 48 hours a week, and they will need to be available on weekends; in UK timezone.

Holidays : UK Holiday

Pay Range : $ 1,500 - 2,000 per month

Duties and Responsibilities:

• Conserves executives' time by reading, researching, and routing correspondence; drafting emails, letters, and documents; collecting and analyzing information; and initiating telecommunications.
• Manages complex and changing diaries, including scheduling, and negotiating appointments and meetings.
• Organizing associated and supporting documentation.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, and teleconferences.
• Coordinates and supports effective meeting organization and management while collecting key and detailed minutes, tasks, and deliverables and distributing these accordingly.
• Prepares and oversees the delivery of Business performance reports by collecting and analysing information.
• Provides historical reference by developing and utilising filing and retrieval systems; recording and distributing meeting discussions.
• Maintains and oversees filing and file systems for recording and storing information in a meticulous and detailed manner.
• Contributes to all team efforts by accomplishing related results as needed. Bringing
• communication and structure to the Business is essential to the role of a personal assistant.

• Minimum 2 years of experience
• Good to Excellent written and communication skills;
• Tools:  Office 365, Sharepoint, Teams, Trello (big plus), or similar tools to Trello, and Excel.
• Capable of interfacing with numerous people at every level of the company.
• Experience with typing correspondences, including minutes, emails, letters, memos.
• Expertise in: Reporting Skills, Supply Management, Scheduling, Organization, and Time Management. Presentation Skills, Equipment Maintenance, and Travel Logistics.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email). 
• Organized and keen attention to details.
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs 
• Adaptability - adapt to different customer personalities and scenarios.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position : Marketing Assistant

Pay Range : $800-1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

1. SEO: Proven expertise in Search Engine Optimization techniques.
2. Digital Advertising: Proficient in various digital advertising channels including SEM, social media, and PPC.
3. Social Media Marketing: Experience in creating and executing effective social media campaigns.
4. Analytics: Familiarity with GA4, Google Ads, Hubspot Reporting, and Big Query for data analysis.
5. Data Visualization: Proficient in Looker Studio for creating insightful visual representations of data.
6. Video Creation & Editing: Skills in creating and editing compelling marketing videos.
7. Automations: Experience with tools like Zapier, HubSpot workflows, and Pipedream for workflow automation.

PLUS:

1. Photo Editing: Proficiency in basic photo editing tools.
2. Web Scraping: Understanding of web scraping techniques.
3. Copywriting: Ability to create engaging and persuasive written content.
4. Cold Calling: Experience in B2B cold calling and communication.
5. B2B Content Creation: Skills in generating content tailored for B2B audiences.

Background / Personality Traits:

• Exceptionally well-organized: Capable of creating order from chaos and maintaining a structured approach to tasks.
• Conscientious: A love for systems and an inherent desire to ensure everything runs smoothly.
• Confident communicator: Proficient in written and spoken English with the confidence to ask questions and provide relevant suggestions.
• Digital Native: High digital tech IQ, preferably with a background in gaming.

Minimum Requirements:

• At least 1-2 years of relevant work experience
• Experience in SEO
• Knowledge in Digital Advertising: Proficient in various digital advertising channels including SEM, social media, and PPC.
• Familiarity with GA4, Google Ads, Hubspot Reporting, and Big Query for data analysis.
• Experience in creating and executing effective social media campaigns.
• Has experience in using the following: Zapier, HubSpot workflows, and Pipedream for workflow automation

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES

About the Role:

The Administrator will play a pivotal role in enhancing the operational efficiency of our organization. Primarily focusing on HR responsibilities, recruitment, and optimizing admin tasks, this role requires a dynamic professional who is adept at multitasking. They will be instrumental in recruiting, onboarding, training, and ensuring smooth workflow processes. The incumbent will also champion efforts to deliver real-time data to ground leaders, aiding in timely decision-making.

Responsibilities:

1. Human Resources & Recruitment:

Job Listings & Advertisements: Craft detailed, engaging job descriptions that capture the essence of each position. Post these descriptions on relevant job boards, social media platforms, and the company website.

Candidate Screening: Review incoming resumes and applications, ensuring they meet the basic qualifications. Shortlist potential candidates based on their experience, skills, and alignment with company culture.

Interview Coordination: Schedule interviews, ensuring that there are no clashes with other commitments. Set up any necessary technology platforms if conducting remote interviews.

Initial Interviews: Conduct the first round of interviews to gauge the candidate's suitability, understand their career aspirations, and provide them with an overview of the company culture and job role.

Onboarding Process: Once a candidate is selected, guide them through the onboarding process. This includes paperwork, setting up their workstations, introducing them to the team, and familiarizing them with company tools and software.

2. Operational Efficiency:

Process Audits: Regularly review and audit existing administrative processes. Identify bottlenecks, redundancies, or inefficiencies that can be streamlined.

Process Documentation: Ensure every process and sub-process is well documented. This documentation should be easily understandable, complete with flowcharts or diagrams where necessary.

Automation Exploration: Research available tools and software that can help automate repetitive tasks. This not only saves time but also reduces human error.

Feedback Mechanism: Create a feedback loop with the teams to understand the challenges they face in their daily tasks. Use this feedback to refine processes.

3. Training & Development:

Training Modules: Develop detailed training modules for each administrative position. These should include textual content, visual aids, and hands-on exercises.

Regular Assessment: Conduct regular assessments to gauge the effectiveness of the training modules. This helps in identifying areas that need more emphasis or clarity.

Refresher Courses: Offer refresher courses or training sessions, especially when there are updates or changes in processes.

Mentoring: Encourage a culture of mentoring within the team. Experienced team members can share their insights and knowledge with newer employees, ensuring consistency in task execution.

4. Data Management & Reporting:

Database Management: Ensure that all data is stored securely and is easily accessible. Regularly back up data to prevent loss.

Data Integrity Checks: Run regular checks to ensure that the data is consistent, accurate, and up-to-date. Any discrepancies should be rectified immediately.

Custom Reports: Design and generate custom reports as per the needs of the ground leaders. These reports should provide insights that aid in decision-making.

Feedback on Data Tools: If using specific software or tools for data management, provide feedback to the IT department on any glitches, required updates, or additional features that can improve efficiency.

5. Managing Outsourced Staff:

Recruitment Oversight: Oversee the entire recruitment process for outsourced staff, ensuring they are aligned with the company's standards and needs. This involves scrutinizing the channels or platforms where 

candidates are sourced from to ensure quality hires.

Performance Metrics: Implement measurable metrics to gauge the productivity and quality of work delivered by outsourced staff. Regularly review these metrics and adjust them as necessary to fit evolving business needs.

Ongoing Training: Facilitate regular training sessions for outsourced staff, ensuring they are kept up-to-date with any process changes, company updates, or software/tool revisions.

Communication Channels: Establish and maintain clear communication channels between in-house teams and outsourced staff. This can involve periodic video conferences, chat platforms, or dedicated reporting tools to ensure seamless interaction.

6. Moonlighting Prevention & Integrity Checks:

Clear Contracts: Draft contracts for outsourced staff that clearly mention clauses against moonlighting or working on projects that could be a conflict of interest with the company.

Regular Audits: Carry out random and periodic audits of the work done by outsourced employees to ensure they are adhering to stipulated working hours and delivering quality work within those hours.

Feedback System: Implement a system where team members can raise concerns or suspicions about any outsourced staff member discreetly. Investigate any raised concerns thoroughly.

Reinforce Company Culture: Foster a sense of belonging and alignment with the company's goals and culture among outsourced staff. When employees feel a strong connection to the company, they are less likely to engage in unethical behavior.

7. Real-time Information Relay for Ground Leaders:

Dashboard Creation: Implement or utilize tools that create dashboards reflecting real-time information. Ground leaders should be able to access these dashboards at any time to get an instant snapshot of ongoing operations.

Instant Notifications: Set up a system where crucial changes or updates are instantly notified to relevant ground leaders. This could be through mobile notifications, emails, or platform-specific alerts.

Feedback Loop: Establish a mechanism where ground leaders can instantly provide feedback or ask questions regarding the data they see. The administrator should ensure that any queries or issues raised are addressed promptly.

Review and Update Mechanism: Regularly review the type and format of information being relayed to ground leaders. Update or modify this based on feedback or changing business needs to ensure leaders always have the most relevant and actionable data at their fingertips.

Requirements:

• Minimum of 2 years of experience in an administrative role
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to prioritize and multitask in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Highly motivated and proactive
• Team player with a positive attitude

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• Proven experience in an administrative or HR role.
• Strong communication and interpersonal skills.
• Proficient in MS Office and HRIS systems.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented with a keen focus on quality.
• Strong analytical and problem-solving skills.
• Work Environment: This is a full-time position requiring flexibility in hours. The Administrator will report directly to the Quality Assurance Manager and collaborate closely with other departments to ensure the company's operational efficiency.
• The success of this role will be determined by the efficiency brought into administrative tasks, the quality of recruits, and the real-time data provided to ground leaders.

MedCore Solution, Bizforce's medical division, is seeking a skilled WFH US Medical AR Specialist who is experienced in DME/Podiatry billing to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home on a permanent basis and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing. Upon your request our team of certified coders, can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue producing activities.

Job Details
Schedule: 8hrs shift (TBA) Mondays - Fridays
Time Zone: TBA
Start Date : January 2024

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts
• Must have a DME/Orthopedics/Podiatry experience

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Competitive salary

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Job Description – Data Migration Lead

SR DM Lead (Specialist, JL3S)

Alight Service Readiness (SR) provides Payroll Services to our clients. During project implementation phase Data Migration plays an important role setting up these services.

The Data Migration Lead is responsible to execute Data Migration for a payroll country, monitored by a Data Migration Senior Lead. During preparation phase the DM Lead provides DM templates and conducts workshops with the client, during testing reviews the data delivered by the client (data quality assessment), loads it, updates the load tracker to monitor errors, and proposes solutions how to solve it, reconciles the data, and provides validation reports. Steps and processes are defined in the Local DM Plan, which is adjusted for each country by the DM Lead.

The Data Migration (DM) team consists of different levels; a (Senior) DM Workstream Lead is accountable for big programs, global strategy and planning, the DM Lead is responsible for the execution, and the DM Support assists with the high volumes; where required we have Data Scientists providing additional services.

DM Lead is an intermediate level in SR Data Migration. Usually, after 3-6 months experience in a DM Support role, DM Lead is expected to start taking customer facing activities, workshops, data mapping sessions and other meetings with the client, which are starting, conducting, and closing all activities in a country implementation effectively and successfully, meeting the KPIs and the Quality Threshold.

Responsibilities

• Support the DM Senior Lead and Data Scientist.
• Provide DM templates following Alight’s global and local standards.
• Review data files provided by the client on data quality before the loading.
• Load data to the testing and production environment and update the load tracker with the results; report to the DM Senior Lead, propose a solution, monitor until everything is reconciled and loaded successfully.
• Provide validation reports and assist with the client’s data validation until sign-off.
• Share experience and suggest improvements on data migration templates and loading etc.

Qualification

• Bachelor's Degree, Preferably in Computer Science or MBA from a reputed college.
• 2 to 3 years' experience in Data Migration projects.
• Willing to work in shifts.
• Is a team player.
• Can work on multiple projects simultaneously.
• Has knowledge of Human Resources, TIME, and Payroll concepts, and of the related Data Migration processes.
• Has functional knowledge of HRIS technology, such as Workday, SuccessFactors, Oracle, SAP HCM, Peoplesoft, and Payroll (SAP PY, PT, FIORI).
• Advanced Microsoft Excel skills, MS Access, or similar tools.
• Has a passport and is willing to travel for business purposes.
• High level of English is required.

What we offer

• Flexible work shift timings partially home based.
• Sophisticated career development initiatives.
• Transparent reward and recognition schemes.
• Innovative industry leading company.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFSHORE EVENTS COORDINATOR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Take inbound and outbound calls
• Respond to inquiries on parties, catering packages, pricing etc.
• Booking and coordinating with US onshore resources
• Assist with outside catering jobs and place orders with vendors for desserts and the like

Monthly Salary: PHP 25,000

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be our evangelist to kick off and develop our retail journey in the Philippines! You are responsible for operational and customer excellence, training and people development, financial profitability of our stores and retail expansion in the Philippines.

You will play a pivotal role in developing a positive culture in our retail team and a cohesive omni experience, working closely with HQ to identify opportunities and establish strategies to increase brand equity, best in class customer experience and store performances in the market. Reporting directly to the Regional Head, you will analyse, interpret and report operational business results to ensure that the overall success of our stores is attained.

You should have/be

• A genuine interest in all things female - you genuinely want to be part of a movement to inspire young girls and women in The Philippines to feel empowered and independent
• A track record of extreme ownership and delivering tangible results with a proactive, hands-on approach
• A team player, a self-starter, decision maker, performance-driven attitude, gap spotter, captain of the ship
• You are a strong leader with communication skills and a passion for people to coach, train, mentor a large retail team and to build trusting relationships with customers and external stakeholders
• Comprehensive understanding of all the omnichannel levers with the ability to interpret the insights and agility to drive commercial growth
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash , roster building, staff training and coaching, stock taking, and recruitment.
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together; A Growth Mindset!!

Main responsibilities

People: Team Management & Leadership

• Meet company KPIs by leading, coaching, and mentoring stores team to create a strong and positive Love, Bonito team culture inline with our values and mission
• Develop a high performing, highly driven, positive and collaborative working environment and champion employee engagement by building internal career development, skills and capabilities
• Develop meaningful and relevant Incentives & commissions scheme for retail staff

Processes: Retail SOPs & Operations

• Build automated processes to increase productivity and ensure internal audits, procedures and efficiency in all store operations aspects
• Analyse all opportunities and recommend ways to optimise customer journey, improve our Retail SOPs: store conditions, layout, displays, merchandising, campaigns, launches, staff services, omnichannel features etc
• Support locally new stores opening process (site handover, POS system implementation)

Performances: Sales results

• Run and lead weekly performance reviews with the local to deep-dive into issues (must understand the why), develop next steps and ensure that business is on track with targets
• Monitor and optimise inventory; ensure tight inventory management and health with distribution channel strategy and processes for clearance
• Develop NPS score with a customer centric approach (reviews, collecting omnichannel insights)

Partnership: Cross functional internal collaboration and external strategic relationships

• Collaborate closely with HQ departments (Merchandising, Training, Retail Ops, VM) for the new store openings and stores operations
• Report to senior management on progress and issues by constantly evaluating performance using key metrics and address issues to improve it
• Build external strategic partnerships with 3rd party vendors (Global Contractors, Malls Landlords)

High Level KPIs

• Retail Sales/Revenue Growth/Productivity
• Customer Service Excellence/NPS
• Store Operations/Visual Merchandising Excellence
• Store staff retention rate

Qualifications & Experience

• 7+ years working in a fast-paced high growth consumer/retail company (fashion is a plus)
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Analytical, numerate and proficient in Excel and other analytics tools
• Minimum of experience in managing a retail team(s) - both front and back of house

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced TEAM LEADER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

•    Oversees daily operations for all agents delivering high-quality and valued services

•    Conduct training and coaching, including insights and action plans to improve

•    Analyze and report on productivity and other metrics such as attendance, end-of-day reports, compliance and company protocols

•    Ensure that the client is updated on significant program activities, issues, and concerns through calls, emails, meetings, and reports

•    Perform other supervisory tasks as required

Monthly Salary: PHP 30,000

• •    1-2 years of experience as a Team Leader in a call center setting
• •    Excellent Verbal and Written English Communication Skills
• •    Ability to think outside the box, have analytical mind, generate insights and strong problem-solving skills
• •    Can start ASAP
• •    Amenable to working in Shaw Blvd, Mandaluyong office and in shifting schedules

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives