About the Role

Job Title: Operations Manager

Reports to Chief Operations Officer

Work Schedule: Shifting Schedule

This role manages operational efficiency and assures the daily operations of the store ensuring that it runs smoothly and efficiently.

• Responsible for generating and analyzing daily sales reports, OPEX, P&L, and Inventory Management.
• Coordinate marketing strategies by using/ analyzing the latest trends to achieve targets based on the branch performance.
• Acquire good leadership skills to handle all concerns from subordinates to customers and provide necessary trainings needed by the frontliners.
• Handles internal and external stakeholders to ensure profitability of assigned brands and mitigating operational expenses.
• Supervise specific brand operations assigned by the Operations Head.
• Responsible for financial reports and competition analysis based on targets set by finance.
• Preparation and provide daily, weekly, monthly and annual reports on a timely manner.
• Understand sales opportunities of company-owned and franchise stores.
• Coordinating with the different departments regarding different concerns in the operations.
• Acquire best practices for training, seminars, and other related trends for the operational improvement of our company-owned and franchise stores.
• Proactively communicating any comments, concerns, and suggestions.
• Process improvement and process management.
• Propose, plan, and implement strategies that would complement new and existing programs of the brand to reach KPI.
• Spearhead opening of new stores. Process CTO (Clearance to Operate) in coordination with other departments.
• Control food costs at a minimum and push for volume sales.
• Ensure documentation of Business Permits and timely processing of renewals.
• Manage labor costs and manpower scheduling needed to optimize store operations.

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

About the Role:

Job Title: Liason Officer
Reporting to: Operations Manager
Salary: 16,000-20,000
Work Schedule: Monday - Friday; 9 AM - 6 PM

Summary

• Facilitate Communication: Act as a central point of contact for all communication between different departments, teams, or organizations. Ensure that information is accurately shared and understood by all parties involved.
• Coordinate Collaboration: Foster collaboration between various stakeholders by organizing meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or problem-solving meetings to encourage effective teamwork and achieve common goals.
• Relationship Management: Build and maintain strong relationships with internal and external stakeholders. Develop a deep understanding of their needs, expectations, and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.
• Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and harmonious working environment.
• Project Support: Provide support to ongoing projects by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.
• Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly organized and accessible.
• Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable insights and recommendations based on your understanding of stakeholder needs and interests.
• Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.

About the Role

Job Title : Franchise Relations Associate
Reports to: Franchise Relations Manager
Salary: 18,000
Work Schedule: Monday-Friday

Summary

• Find and develop leads for the company that our Sales Team can then nurture.
• Prospect potential investors would be a great fit as our business partners.
• Maintaining an accurate and detailed sales database.
• Setting a brand presentation schedule, ensuring all target clients will attend.
• Interacts with customers, offering assistance and responding to queries about products and purchases.
• Create franchise relations internal and external memo.
• Assisting FSO to all facets of the sales process.

PROVIDE EXCELLENT CUSTOMER SERVICE TO EXISTING CLIENTS ANSWER CUSTOMER SUPPORT CALLS UPDATE CLIENT DATABASE WHENEVER NECESSARY PROMOTE OTHER PRODUCTS & SERVICES WHENEVER NECESSARY

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Develop and implement remuneration components such as salaries, bonuses and long-term incentives
• Facilitate job evaluations, performance appraisals and remuneration review processes
• Develop and implement policies and processes for international assignment (both short-term and long-term) and one-way transfer across entities
• Participate in remuneration surveys
• Administer remuneration programmes for executives
• Provide expertise in the design, implementation, and analysis of other remuneration related areas such as sales incentive, retirement plans, life and medical insurances, recognition awards

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Hi! We’re Smartsourcing and we’re looking for a Finance Officer who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is seeking for a Permanent Work from Home (USRN) Telehealth Nurse (Texas licensed) to join our growing team ASAP. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

BizForce & MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are fluent in Spanish, passionate about patient care, and looking to advance your career with an industry leader, we encourage you to apply today! The traditional model of the office workforce has been shifting as outsourcing has grown in PH at rates never before seen. As global businesses rise out of the pandemic, labor markets have not only tightened but the inflationary rates have caused companies to look for solutions on how to best deliver skilled labor services and results. We are proud to partner with PH and deliver qualified, professional workers, giving our employees the ability to have an unbeatable career and work from home.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Possible start date will be in 2 weeks

What You’ll Do

· Manage patient calls to the nurse line regarding urgent appointments, medication refills, care instructions and a variety of other concerns

· Accurately document all communications in patient’s EMR

· Communicate with providers regarding appropriate patient care and advise patients of care instructions

· Maintains privacy and confidentiality of all patient protected health information according to HIPAA guidelines

• Licensed USRN (State of Texas)
• A detail oriented, multitasker who is passionate about patient care
• Amenable to work in US hour time (graveyard shift) - Central Standard Time
• An eager people-person who enjoys helping others over the phone
• An excellent communicator who is equally well written and well spoken
• Strong commitment to high level customer service.
• Previous experience working with health insurance, or a health care environment is preferred
• One-year practical work experience in a call center or equivalent customer service environment
• A self-motivated problem solver who works well within a team and also on their own
• Technologically savvy and able to learn multiple computer systems easily
• Adaptable, patient, organized and a critical thinker

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Benefits

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• speak to US patients and assisst them with their concerns
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Responsible for developing and executing regional marketing strategies and plans to support business objectives and goals, including 2B and 2C metrics to drive demand
• Implement strategies to increase user leads and conversion rates through online and offline marketing
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs
• Collaborate with the product development team to identify opportunities for improving the application user interface and user journey
• Analyze marketing data on the coverage area’s customer funnel and commuting habits, and generate reports to measure the effectiveness of campaigns
• Work with creative team to coordinate and execute local and branding events
  Handle overall strategy and execution of regional campaigns, content management, partnerships, and digital marketing for assigned coverage area.
• Oversee on-ground campaign activations, working closely with the regional marketing teams and agencies to ensure seamless execution and maximum impact
• Monitor and manage the regional marketing budget to maximize ROI
• Responsible for gathering user feedback via FGDs and cascading this information to relevant internal teams in order to improve conversion and engagement

• Bachelor’s degree and above in relevant fields such as Marketing, business  administration/management
• Have a deep understanding of local market behaviour and pain-points, especially in the  transportation category in the Visayas Region (Cebu, Cagayan de Oro, Iloilo, Bacolod)
• Relevant working experience of above 5 years in a Regional Marketing function • Excellent marketing sense, strong communication skills in the assigned coverage area
• Optimistic, self-starter, and resilient 

• Freedom of work
• Work life balance
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email). 
• Organized and keen attention to details.
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs 
• Adaptability - adapt to different customer personalities and scenarios.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Responsibilities / Tasks

• Provide cost wise estimates and quotation based from efficient electrical layouts & design to Application and Sales Team
• Work collaboratively with Project Engineer & Service Team during project installation, commissioning and start-up. By ensuring that installations and applications are in line with customer needs and safety standards.
• Collaborate with service technicians for troubleshooting related to electric hardware/software/automation.
• Maintain, manage, operate and modify existing control systems
• Perform risk assessments and ensure compliance with safety standards and electrical engineering codes
• Evaluate systems’ safety, reliability and performance.
• Provide advice and consultancy support in case of emergency call that pertains to electrical design and layouts.
• Manage engineering projects and deliver them on time.
• Work focus on preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
• Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team.
• Interacting with clients, interpreting their needs and requirements, and representing them in the field.
• Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status.
• Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the project's profitability.
• Reviewing the engineering tasks and initiating the necessary corrective actions.
• Developing specifications for the project's needed equipment.
• Creating frameworks to measure the project's metrics and data collection.
• Establishing field test methods and methods for monitoring the quality of those tests.
• Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications
• Conduct regular meetings with clients to ensure clarification and meet specific requirements in a timely manner.
• Maintain budgets and adjust according to needs as they arise.
• Track performance and analyze the completion of key goals.
• Document and report project progress to stakeholders and clients.
• Work cross functional to resolve outstanding issues.
• Promotes teamwork, maintains a positive attitude, and supports the concept of one face to our customers.
• Other task that maybe assigned by the Management.

Your Profile / Qualifications

• Licensed Electrical Engineer
• Knowledgeable in Automation is much preferred
• Field wiring skills
• Broad knowledge and technical skill in Industrial Refrigeration
• Excellent organizational and leadership ability
• Outstanding communication
• Mechanical, electrical, electronic background with a working knowledge of the other disciplines
• Commercial understanding of the impact of failure/downtime on production and ultimately customer delivery

Did we spark your interest?
Then please click apply above to access our guided application process.

A SNAPSHOT OF YOUR ROLE

The Accountant will handle, prepare, compute, manage, research, and analyze all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity, and cash flows of small- to medium-sized Australian businesses.

Your day could see you:

• Perform month-end closing activities such as account reconciliation, revenue accounting, expense accounting, etc.

• Prepare ad hoc reports required for team meetings or as requested by management and customers

• Prepare and submit financial reports in a timely and accurate manner

• Review all financial reports to ensure accuracy and completeness

• Reconcile daily bank transactions

• Process approved sales invoices

• Process supplier invoices received from email and prepare a summary of the weekly listing of invoices for payment. Ensure all suppliers’ invoices have been approved

• Prepares purchase order as requested by the client

• Record month-end accruals, prepayments, and other journal entries

• Checks monthly end accruals, prepayments, and other journal entries

• Checks monthly credit card statements and AU expense reports

• Update weekly reports such as cash flow, KPI tracker, and cash position statement

• Preparation and lodgment of Activity Statements

• Process payroll and payroll-related tasks which include leave management, superannuation lodgment, WorkCover lodgment, STP Filing, and payroll tax lodgment (as required)

A BIT ABOUT YOU

• Has working experience in GA process

• Preferably knowledgeable in AR and AP process

• Must be a CPA

• Preferably knowledgeable in XERO Accounting System

• At least 1-3 years of working experience in the accounting field

• Excellent verbal and written communication skills 

• Meticulous & very high attention to detail

What we offer:

• Hybrid work arrangement

• Training

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

The Accountant will handle, prepare, compute, manage, research, and analyze all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity, and cash flows of small- to medium-sized Australian businesses.

Your day could see you:

• Perform month-end closing activities such as account reconciliation, revenue accounting, expense accounting, etc.

• Prepare ad hoc reports required for team meetings or as requested by management and customers

• Prepare and submit financial reports in a timely and accurate manner

• Review all financial reports to ensure accuracy and completeness

• Reconcile daily bank transactions

• Process approved sales invoices

• Process supplier invoices received from email and prepare a summary of the weekly listing of invoices for payment. Ensure all suppliers’ invoices have been approved

• Prepares purchase order as requested by the client

• Record month-end accruals, prepayments, and other journal entries

• Checks monthly end accruals, prepayments, and other journal entries

• Checks monthly credit card statements and AU expense reports

• Update weekly reports such as cash flow, KPI tracker, and cash position statement

• Preparation and lodgment of Activity Statements

• Process payroll and payroll-related tasks which include leave management, superannuation lodgment, WorkCover lodgment, STP Filing, and payroll tax lodgment (as required)

A BIT ABOUT YOU

• Has working experience in GA process

• Preferably knowledgeable in AR and AP process

• Must be a CPA

• Preferably knowledgeable in XERO Accounting System

• At least 1-3 years of working experience in the accounting field

• Excellent verbal and written communication skills 

• Meticulous & very high attention to detail

What we offer:

• Hybrid work arrangement

• Training

Join the A-Team and experience the A-Life!

POSITION DESCRIPTION

Sales Team Leader
Philippines
Reporting to:

We’re an award-winning global outsourcer providing contact center and back-office services on behalf of our global clients. As a Sales Team Leader, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

A SNAPSHOT OF YOUR ROLE

As a Sales Team Leader, you will provide day-to-day support and supervision to your assigned team. You will oversee and manage the distribution of work and will report the team’s performance, progress of services and possible issues or risks. Your role includes, but not limited to the following:

• Motivate staff to meet and/or exceed productivity target without affecting the high quality of delivery.
• Manage performance of all staff through weekly coaching and monthly performance review.
• Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
• Define strategies and focus on activities that will help the sales team achieve better sales results.
• Provide timely constructive feedback to all staff regarding their performance; acknowledge strengths and identify areas of opportunities.
• Manage attrition by ensuring proper and constant guidance and development of every staff in the team.
• Maintain team’s growth and progress by consistently monitoring performance, reinforcing quality, acknowledging strengths and addressing areas of opportunities.
• Ensure individual and team's adherence to the policies and procedures of the program and of the company; sanctions are applied for non-adherence.
• Perform 50% TL tasks and 50% agent tasks. Agent tasks includes:
  • Contact leads that requested a call back.
  • Explain the NOKK proposition.
  • Capture required details from Buyer/Renter.
  • Lodge a search request through the NOKK system using the captured details.
  • Create a qualified home loan lead – ensure the buyer is serious.
  • Create a qualified home mover lead -= ensure the renter is serious about moving soon.
  • Action leads promptly.
  • Maintain a detailed outcome in MS Excel format.
• You will still perform duties and responsibilities that may be assigned to you from time-to-time, aside from the tasks specified in the foregoing.

A BIT ABOUT YOU

• Solid experience in Sales, preferably B2B.
• Experience with Australian market is a plus point.

• Good knowledge of various sales techniques.
• Outstanding customer service skills.
• Excellent networking skills.
• Excellent presentation and coaching skills.
• Ability to strengthen and unite the team.
• Outstanding decision-making and conflict management skills.
• Excellent verbal and written communication skills.
• A keen eye on details.

• Ability to deal with demanding customers and escalations.
• Energetic and motivating individual.
• Works well under pressure.

WHAT SUCCESS LOOKS LIKE

• Metrics as dictated by the clients
• Quality and compliance metrics
• Client Satisfaction Metric

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

Responsibilities / Tasks

• Develop and drive supply chain and procurement activities for the BU
• Secure availability of resources and materials, achieve the required performance targets in terms of cost and delivery time
• Synchronize the requirements of the customer with the flow of materials from suppliers in order to achieve a balance between, high delivery performances, low working capital, and low spend.
• Manage Continuous Improvement of supply-chain processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures.
• Ensure compliance to QHSE regulations.
• Drive internationalization of procurement activities
• Manage and coordinate key suppliers, assess supplier quality, secure priorities, availability of products and materials
• Define pricing and contractual conditions, negotiate discounts, and define terms of payment with suppliers
• Set and control saving targets for the relevant categories and track Implementation of cost reduction projects, ensure standard spend and savings reporting
• Lead projects for Make or Buy and drive for decisions & implementation
• Identify and assess key strategic suppliers for modules and complete machines
• Be the direct interface for Global Procurement & Supply Chain

Your Profile / Qualifications

• University, master’s degree in engineering or business administration or equivalent educational level.
• Min 10 years relevant experience in managing Supply Chain and
  Production in multinational companies
• Profound know how of supply/demand planning, warehousing and logistics in multisite environments
• Management Experience ((at least 5 years)
• Proficiency in ERP-systems (SAP) and Business Intelligence reporting Financial acumen.
• Experience in supplier management
• Experience in leading and implementation of corporate Supply Chain networks
• Profound project and change management skills
• Profound know how of international contract management
• Negotiation experience across the global supplier markets
• English, local language, and preferably further languages
• Profound leadership skills
• Entrepreneur in Supply Chain and Production.
• Keeps the overall BU needs and targets in focus, with a holistic view on performance impact
• Analytical capabilities, problem solving skills and ability to think strategically
• Adapts well to changes in assignments and priorities
• High performance and result orientation
• Outstanding organizational skills
• Track record of having good business sense and judgment in making decisions
• Intercultural experience and skills
• Strong communicator, good networker
• Strongly innovative thinking and change competence
• Work experience both in complex matrix and centralized organization

Did we spark your interest?
Then please click apply above to access our guided application process.

Purpose of the role

The Database Administrator will assist the database operations team in the implementation, configuration, security, maintenance, and performance tuning/monitoring of the Amadeus database tier as assigned.

The focus of this role is to ensure the availability and performance of existing and future enterprise applications using Oracle, MySQL, Mongo, Microsoft SQL Server, Postgres and other emerging database technologies. You will partner closely with cross functional teams that include Development, Product and Architecture to ensure delivery of our applications at the highest level of quality and performance.

In this role you'll:

• Plan, document, allocate, install, and configure database servers (with appropriate patch level and within current security standards) with a strong emphasis on high availability and fault tolerance and disaster recovery including multi-site high-availability as required.                              

• Plan, create, implement, monitor, and maintain backup solutions via automation, as well as perform backup restore validation tasks.                 

• Design, build, maintain database monitoring solutions for 100's of databases in the multiple terabyte range across data platforms.                   

• Manage databases through phases of the Software Development Lifecycle (SDLC), from development through critical Production systems. Manage and create standards, procedures, and policies for governing database environments                                         

• Provide escalation support, troubleshooting and resolution assistance, and performance tuning aid for the platform and operational database teams.

• May perform other duties as requested or assigned.

About the ideal candidate:

• A Bachelor's degree in Computer Science, Engineering or Business. Will accept equivalent related work experience for the right candidate.

• 2-4 years’ experience working with Oracle database technologies, such as Oracle 12c/19c, GoldenGate, and Exadata, in a critical, highly available enterprise operation.

• Experience working with Microsoft SQL Server (2016, 2017, 2019) is a plus.

• Experience/ knowledge in MySQL, Mongo, and/or Postgres is a plus.

• Understanding the impact that critical systems have on the overall business of a company.  Specific knowledge of hospitality and travel business a plus.

• Certification in one or more database platforms is preferred.

• Able to troubleshoot complex database engine performance or technical issues.

• Collaborate with and understand the infrastructure team dependencies on the database environment.

• Ability to plan and execute tasks related to maintenance, upgrades, failovers and other database system sustaining activities as required.

• Fluent in English required

• Knowledge of HW, OS, and storage technologies

• Proficient with RDBMS memory architecture and associated tuning techniques

• Proficiency in various scripting languages

• Excellent problem-solving skills and ability to work in abstract situations

• Understanding of capacity management concepts and techniques

• Demonstrable knowledge on DB tuning tools

• Other industry certifications such as SAFe or ITIL a plus

• Ability to balance multiple tasks.

• Ability to work independently.

• Must be willing to work in a 24x7x365 rotational environment. This may include a 24/7 shared on-call schedule.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Position Description – Accounting Assistant

About the Role
As an Assistant Accountant in a fast-paced retail company backed by private equity, you will play a crucial role in supporting the finance and accounting team. The company is experiencing rapid growth, and this position offers an exciting opportunity to contribute to its success. You will work closely with the accounting team, assisting with various financial tasks, ensuring accurate financial records, and supporting the overall financial operations of the organization.

More specifically your responsibilities will include:

• Cash management including the process the bank reconciliations.
• General Ledger Maintenance: Assist in maintaining accurate and up-to-date general ledger entries, including journal entries, reconciliations, and adjusting entries as required.
• Payroll Processing: Take ownership of the weekly payroll process, ensuring accurate and timely processing of employee payroll. This includes reviewing timesheets, calculating wages, deductions, and overtime, and maintaining employee records related to payroll.
• Accounts Payable and Receivable: Support the accounts payable and accounts receivable functions by processing invoices through lightyear, verifying billing accuracy, preparing payment schedules, Tax and super payments , and managing vendor and customer inquiries.
• Financial Reporting: Assist in preparing financial statements, management reports, and other financial analyses to support decision-making processes. Collaborate with the accounting team to ensure timely and accurate reporting.
• Inventory Control: Work closely with the inventory management team to reconcile physical inventory counts with financial records, analyze variances, and contribute to inventory valuation processes.
• Expense Management: Assist in reviewing and reconciling employee expense reports, ensuring compliance with company policies and timely reimbursement.
• Financial System Support: Assist in maintaining and enhancing financial systems, including ERP software, by identifying opportunities for process improvement and troubleshooting issues.
• Compliance and Audit Support: Collaborate with external auditors, providing necessary documentation and support during yearly audits, ensuring adherence to internal/external financial controls and regulatory requirements.
• Ad-hoc Analysis: Support the Financial Controller, accounting team and Leadership team with ad-hoc financial analysis and projects, providing accurate and insightful information to aid in decision-making processes.

What you’ll need:

Reporting to the Financial Controller, this role is focusing on bookkeeping, accounting and payroll. You will need to demonstrate:

• Bachelor's degree in Accounting, Finance, or a related field. CPA Preferred but not essential
• Minimum of 2 years of experience in accounting or finance, preferably in a fast-paced retail environment.
• Strong understanding of financial reporting standards.
• Proficiency in accounting software (Xero) and Microsoft Excel (Advance); experience with other ERP systems is a plus.
• Experience with payroll processing software and knowledge of (Australian) payroll regulations and compliance.
• Excellent analytical skills with a keen attention to detail.
• Ability to work in a fast-paced and dynamic environment, managing multiple priorities and meeting deadlines.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional and cross borders teams.
• Highly organized and proactive, demonstrating a strong work ethic and a willingness to take initiative to streamline processes.
• Familiarity with private equity ownership structures and related financial processes is an advantage.

What’s in it for you:

Joining as an Assistant Accountant offers a unique opportunity to contribute to a growing retail company while gaining valuable experience in a fast-paced environment. If you are a detail-oriented and driven professional with a passion for accounting and finance, we invite you to apply and be part of our dynamic team and a Supportive leadership structure.

Join the A-Team and experience the A-Life!

The Junior Video Operator is responsible for monitoring CCTV cameras for suspicious activities at multiple sites, Check that logins are performing correctly and reporting any issues.

A SNAPSHOT OF YOUR ROLE

• Monitor footage for suspicious activity
• Escalate and manage suspicious activity
• Dispatching Emergency Services
• Create Reports to transmit information
• Correspond with co-workers via IM
• Monitor software for decreased functionality

A BIT ABOUT YOU

• Highschool Diploma or Equivalent
• Computer Knowledge
• Excellent Communication skills
• Valid Security Workers License
• Additional Assets:
• Experience in the Security Sector
• Reliable work ethic
• Adaptability
• Flexibility
• Tenacious

Join the A-Team and experience the A-Life!

Main Accountabilities

Assist with preparation of month-end accounts for head office and portfolio companies

• Assist with the preparation of month-end accounts for head office and portfolio companies including collation and input of portfolio company TB’s
• Accounting journals and management of payment processes where required
• Providing analysis and commentary of significant movements month on month or to budget and investigating significant variances
• Performance of head office reconciliations including fixed assets, cash, accounts payable, employee liabilities

Assist with reporting and compliance obligations

• Preparation of monthly BAS, GST and FBT returns
• Assist with the coordination the completion and audit of full year Statutory Financial Statements
• Roll forward and populate monthly reporting packs and templates required by Exco and shareholders
• Collation and consolidation of budget templates

Projects and Other

• Assist roll out of any head office finance initiatives e.g. standardisation of reporting templates, implementation of new accounting standards
• Report and liaise directly with other members of the finance team, assist with ad hoc duties.
• Escalate and report system related issues and errors
• Assist in the onboarding of new acquisitions into the Software Combined reporting cycle  
• Building relationships and responding to any portfolio or head office stakeholder queries;

Key Skills & Competences 

• Degree qualified (Bachelor of Business or equivalent, with an accounting major)
• 2+ years of accounting/bookkeeping/audit experience, previous experience in SAAS companies desirable but not essential
• Previous experience of consolidations of multi jurisdiction groups also desirable but not essential
• Possess a sound understanding of, and exposure to, Accounting Standards namely AASB 116 Property, Plant & Equipment; AASB 16 Leases; and AASB 138 Intangible Assets.
• Proficiency in Microsoft Office and strong computer skills
• Experienced in using Xero, MYOB Advanced and Netsuite (preferred)
• Team player and can work independently
• Attention to detail and task accuracy
• Strong planning and problem-solving skills

Join the A-Team and experience the A-Life!

KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Equipment Business team as a Service Engineer for our NON-KONE Equipment. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.

Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.

What will you be doing?

•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction

Are you the one?

•Mechanical/Electrical Engineering qualifications, highly desirable
•Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry 
•Holds a Driver's License and drives a motorcycle / vehicle
•Can work on Mid or Night Shift work schedule
•Proven success in Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders

What do we offer?

•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

LI-KA1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

MedCore Solution, Bizforce's medical division, is seeking a skilled WFH US Medical AR Specialist who is experienced in DME/Podiatry billing to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home on a permanent basis and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing. Upon your request our team of certified coders, can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue producing activities.

Job Details
Schedule: 8hrs shift (TBA) Mondays - Fridays
Time Zone: TBA
Start Date : January 2024

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts
• Must have a DME/Orthopedics/Podiatry experience

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Competitive salary

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Job Description – Data Migration Lead

SR DM Lead (Specialist, JL3S)

Alight Service Readiness (SR) provides Payroll Services to our clients. During project implementation phase Data Migration plays an important role setting up these services.

The Data Migration Lead is responsible to execute Data Migration for a payroll country, monitored by a Data Migration Senior Lead. During preparation phase the DM Lead provides DM templates and conducts workshops with the client, during testing reviews the data delivered by the client (data quality assessment), loads it, updates the load tracker to monitor errors, and proposes solutions how to solve it, reconciles the data, and provides validation reports. Steps and processes are defined in the Local DM Plan, which is adjusted for each country by the DM Lead.

The Data Migration (DM) team consists of different levels; a (Senior) DM Workstream Lead is accountable for big programs, global strategy and planning, the DM Lead is responsible for the execution, and the DM Support assists with the high volumes; where required we have Data Scientists providing additional services.

DM Lead is an intermediate level in SR Data Migration. Usually, after 3-6 months experience in a DM Support role, DM Lead is expected to start taking customer facing activities, workshops, data mapping sessions and other meetings with the client, which are starting, conducting, and closing all activities in a country implementation effectively and successfully, meeting the KPIs and the Quality Threshold.

Responsibilities

• Support the DM Senior Lead and Data Scientist.
• Provide DM templates following Alight’s global and local standards.
• Review data files provided by the client on data quality before the loading.
• Load data to the testing and production environment and update the load tracker with the results; report to the DM Senior Lead, propose a solution, monitor until everything is reconciled and loaded successfully.
• Provide validation reports and assist with the client’s data validation until sign-off.
• Share experience and suggest improvements on data migration templates and loading etc.

Qualification

• Bachelor's Degree, Preferably in Computer Science or MBA from a reputed college.
• 2 to 3 years' experience in Data Migration projects.
• Willing to work in shifts.
• Is a team player.
• Can work on multiple projects simultaneously.
• Has knowledge of Human Resources, TIME, and Payroll concepts, and of the related Data Migration processes.
• Has functional knowledge of HRIS technology, such as Workday, SuccessFactors, Oracle, SAP HCM, Peoplesoft, and Payroll (SAP PY, PT, FIORI).
• Advanced Microsoft Excel skills, MS Access, or similar tools.
• Has a passport and is willing to travel for business purposes.
• High level of English is required.

What we offer

• Flexible work shift timings partially home based.
• Sophisticated career development initiatives.
• Transparent reward and recognition schemes.
• Innovative industry leading company.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFSHORE EVENTS COORDINATOR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Take inbound and outbound calls
• Respond to inquiries on parties, catering packages, pricing etc.
• Booking and coordinating with US onshore resources
• Assist with outside catering jobs and place orders with vendors for desserts and the like

Monthly Salary: PHP 25,000

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR

• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives