We are looking for an Associate, Accounts Payable to join our growing team in Finance based in our shared service center in Philippines!

Responsibilities:

• Perform day to day invoice processing, payment and month end task accurately
• Ensure performance of 3-way matching for all incoming invoices and inventory management tools are monitored
• Verify vendor accounts by reconciling monthly statements and related transactions
• Ensure related GL accounts and sub ledgers are properly maintained and reconciled
• Making sure that KPIs and SLAs are followed at all times
• Resolution of AP daily issues with internal and external stakeholder in a timely manner
• Prepare accrued expenses with supporting documents based on the company policy and procedure on a monthly basis
• Perform the month end closing process and reconciliation of the ledgers
• Proactive partnering, ensure fairly support stakeholders within team
• Maintain a positive team climate where employees collaborate and share
• Provide inputs on required changes related to daily activities
• Support and demonstrate a can-do attitude for process initiatives and improvements
• Ensure that the processes are compliant with internal controls (SOX)
• Support ad hoc requests / projects

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format;
• Validate incoming inspection reports if they meet all the appropriate requirements; and
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

AECOM is seeking an Analyst Project Controller to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• Introduced to the company financial and cornerstone systems and processes. 

• Introduced to financial terminology, measures, concepts and principles for analysis of financial data.

• Exposed to processes that increase recognition of financial impact of various project actions.

• Exposure to WBS concepts and principles.

• Researches data for subsequent use in analyzing cost and schedule analysis.

• Developing knowledge of accounting principles.

• Developing ability to use drawings and specifications. 

• Exposed to progress/performance data and associated concepts and principles. Assists in the collection of progress data and review of performance trends.

• Develops knowledge of earned value concepts, principles and methodology.

• Collects data and produces an initial analysis on manpower, labor hour, and labor cost requirements versus budget limitations. 

• Collects data and produces an initial analysis for tracking actual cost to funding limitations.

• Provides support for tracking purchase orders and subcontract commitments and expenditures.

• Exposed to the concepts and principles of project revenue and cost.

• Develops knowledge of scope control and change management.

• Exposure to basic scheduling and cost baseline fundamentals, concepts and principles.

We are looking for a Business Development Executive (Cavite) to join our growing business! 

Responsibilities:

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

We are looking for a Business Development Executive (Iloilo) to join our growing business! 

Responsibilities:

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

Your job duties include the following tasks and responsibilities:

1. Running marketing campaigns for lead generation including:
   1. Online Events including solution and industry webinars,
   2. In-Person Events,
   3. Social Media Postings including but not limited to LinkedIn Events,
   4. Outbound email campaigns.
2. Ensure Campaign responses are recorded in Microsoft Dynamics 365.
3. Owning Social media engagement and updates on the company's Twitter, Facebook, and LinkedIn Pages.
4. Owning the marketing content including:
   1. Company Website
   2. Microsite content
   3. Product and Information data sheets
   4. Industry updates
   5. Blogs
   6. Press Releases
   7. Customer Case Studies
   8. Company Presentations
   9. Product Videos
5. Staying abreast of product updates done by Microsoft and updating the sales team and ensuring our content reflects the latest product updates.
6. Coordinating with the Microsoft Marketing and Business developDevelopmento do joint Go-To-Market activities.
7. Ensuring all marketing collateral including images used is licensed appropriately and consistent with company guidelines.
8. Providing support to the sales team by taking notes for key meetings and covering for any sales team member on key prospective customer meetings.
9. Staying abreast of industry changes and ensuring our content is reflective of the latest best practices.
10. Managing the calendar of the CEO and key executives.
11. Performing other associated activities

Our Sales Operations team works on a set of business activities, processes and tools that help Carousell’s sales organization run effectively, efficiently and helps them to execute on overall business strategies and objectives

We are looking to hire a Sales Operations Business Partner to support our Verticals Business Leadership & Sales organisation. 

This role will report to the Sales Operations Senior Manager.

You Will:

• Act as a key business partner to the relevant business/category leaders for Business Operations related activities and analyses.
• Support business needs around reporting, contracting, invoicing, analysis, working with Sales, Category Heads, Regional finance and other business operations team members 
• Maintenance of customer/partner master data, including account attributes, legal agreements and CRM account hierarchy data for the relevant business team(s)
• Manage systems interfaces related to sales reporting, commissions, data processing, customer master data and territory management for the relevant business team(s)
• Provide training on sales support systems, tools and processes to all sales users.
• Participate in corporate category, sales, and marketing discussions and help gather organisational information for the preparation of new process & tool implementations.

The Digital Marketing Supervisor will support the digital marketing efforts of the Food Group–catering to several business units and categories across the Philippines, China, Vietnam, Malaysia and Indonesia. 

He/She will be working cross-functionally alongside the Digital Marketing Manager across different categories and countries to develop and implement digital marketing strategies centered as well as coordinate digital marketing requirements for channels like social media, website, and e-commerce, including content ideation, creation, media buying, and implementation schedules that are aligned with business objectives. 

The Digital Marketing Supervisor is responsible for the ideation, implementation & execution of digital marketing strategies and programs designed to increase brand awareness, build strong customer relationships and create value for our customers and our organization. 

In addition, he/she is also expected to collect, manage and analyze data, and generate insightful reports on the company’s performance across digital channels.

Customer Engagement (Email/Mobile Marketing) Account Management 

1. Lead in the formulation and execution of digital strategies and tactics for email, mobile, and web that create demand for solutions across a mix of channels including social media, email, and mobile, among others. 
2. Oversee new data in the customer engagement platform and advise on data use for targeting, personalization, configuration, strategy, and reporting. 
3. Closely monitor the performance and ROI of campaigns to formulate recommendations to improve results and processes. 
4. Support social media channels with demand content to drive awareness and conversions. 
5. Collect customer data and use this information to create comprehensive reports to improve future marketing strategies and campaigns. 

Digital Marketing and Content Creation 

1. Develop digital marketing strategies that will grow the Food Group’s followers, engage and retain them, and convert them into leads, customers, and active fans and promoters of Aboitiz Foods.
2. Collaborate with Communications team on content plan and ensure that content are distributed and amplified across pertinent channels in a timely and effective manner
3. Oversee the production of various types of content regularly, to expand Aboitiz Foods’ digital footprint, awareness, subscribers, and leads for social media, e-commerce, and website.
4. Ensure brand consistency in social media messages by working with various departments, including but not limited to brand, product category managers, marketing, and sales.
5. Help create and implement effective media buying and performance marketing strategies.

Digital Marketing Data Analytics

1. Utilize analytics tools and techniques to analyze digital marketing data, identify trends, insights, and opportunities, and formulate effective strategies to optimize campaign performance and achieve business objectives.
2. Define relevant KPIs aligned with business goals, track campaign performance across various digital channels, and conduct in-depth analysis to measure the effectiveness of marketing efforts. 
3. Regularly report findings and insights to stakeholders, providing actionable recommendations for improvement.
4. Design and execute controlled experiments to test different marketing strategies, messaging variations, ad formats, and audience targeting approaches.
5. Work closely with internal teams such as category marketing, Finance and IT to gather and integrate data from multiple sources, ensuring alignment of marketing initiatives with broader business objectives. Provide data-driven insights and recommendations to support strategic decision-making across the organization.

Other Tasks 

1. Support and collaborate Marketing related initiatives, projects, and events. 
2. Performs other related activities that may be assigned by team leader

The Nurse Reliever renders basic nursing intervention and assists the Health Specialist in initiating and implementing health programs and learning sessions.  He/She serves as the primary first aider to all employees during emergency related cases and to ensure immediate relief of pain and anguish to employees who encounter accidents within Pilmico Foods Corporation compound.

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. 

Responsibilities:

• Providing friendly and personal support to the client community via email and chat support channels.
• Being the single point of contact for all sales and inquiries from customers. Follow through the chat that eventually leads to a sale or a resolution to customer’s inquiries.
• Engage and support the team with customers’ private viewing.
• Maintain customer database on all interactions
• Addressing support issues and identifying top user issues.
• Working with the team to proactively address them and find relevant solutions.
• Evaluating workflows and proposing recommendations to be more efficient, relevant and valuable both internally and externally.
• Reporting to the Operations Manager
• Performing other related ad-hoc tasks as required.

Client Success Officer must have excellent communication, social, administrative, record-keeping and computing skills to handle tasks efficiently. Responsible for knowing how various tools and systems works, training clients, checking that data/statistics are accurate. Must have good interpersonal skills to deal with customers and collaborate with other departments in the company, such as marketing, product, moderation, etc. They require excellent customer service skills to enable them to deal politely and effectively to give accurate instructions and/or in case customers’ inquiries or complaints arise.

• Onboard new clients to apps and tools included to the services availed
• Help process value added services for clients
• Review and verify statistics from apps and tools
• Observe product utilization and give intel of the clients behavior to sales managers
• May provide administrative assistance to leads and management team members as required
• Report unusual activity to supervisors
• Extract PIs and new onboarded clients
• Calling clients regarding their payment issues
• Create addendum if needed
• Help in calling lead gen and uploading listings of clients if necessary

AECOM is seeking a Senior Financial Accountant to be based in Manila, Philippines

This role is primarily responsible for performing periodic financial transactions and ad hoc tax activities in accordance to tax compliance, generally accepted accounting principles, finance policies, and internal controls.

• Maintains assigned financial management and reporting systems and complementary financial and administrative business processes, to support the effective and judicious use of financial resources.
  • Maintains a documented system of accounting process, policies and procedures like SOP and DTPs.
  • Demonstrates a working knowledge of the organization’s financial policies, procedures, processes, systems and supporting technology.
  • Maintain Fixed Asset register.
  • Handle Blackline Reconciliation.
• Processes financial transactions to ensure the effective recording and tracking of revenues and expenditures.
  • Prepares journal entries and synthesize common ledger for subsidiary accounts.
  • Perform complex tasks in compliance with process, policies, procedures, and SOX & internal controls.
  • Resolve identified issues and keep the Finance Manager updated for open or ongoing concerns.
  • Addresses critical and unique issues with the guidance of Finance Manager for timely resolution of escalated issues.
• Prepares financial reports and final accounts in compliance with statutory/regulatory requirements and general accepted accounting standards autonomously.
  • Assists with monthly closings, account analysis and supports the Finance Manager in carrying out the responsibilities of the Business Office
  • Develop and prepare reports, analyses, and presentations for periodic and ad hoc requirements.
  • Drive completion of audit processes by coordinating with stakeholders, join auditors in walk throughs, and review submitted documents.
  • Lead and support key projects, audit reviews, activities, and documentation.
• Recommends process and procedural improvements to maintain the accuracy and integrity of financial transactions.
  • Works with Finance Manager to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
  • Identify risks and propose ways to prevent occurrence of similar issues and concerns.
• Applies the knowledge of relevant local, state, and federal tax laws and regulations in managing taxation and tax-related issues.
  • Demonstrates in-depth knowledge in the specific areas of tax, duties, and government levies.
  • Ensure compliance with Philippine regulatory reporting requirements such as BIR, SEC, and BOI.
  • Identifies potential tax exposure and advises accordingly. Advise on the impact of changes in tax laws on the organization. Explains the organization’s tax policies and plays a key role in their implementation.
• Provide guidance and technical expertise to junior members of the team in completing projects and performing financial activities.

Strategic Analytics is a new, growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. This position will help support the technical needs of the Strategic Analytics team. The focus of the position is to create and support dashboards developed in Microsoft Power BI, R/Python, and other visualization software that will assist the business in uncovering actionable insights. As a key member of the team, you will work closely with business users, data engineers, and data scientists to provide customized visualizations that facilitate an interactive and user-friendly experience.

Job Responsibilities

• Develop dashboards from a wireframe in Microsoft Power BI
• Understand the data and build complex data models in the visualization tool sufficing reporting needs
• Develop SQL Scripts as needed to pull the data from various sources (SQL Server, Azure SQL Server, Snowflake) and transform as needed for reporting
• Develop pixel perfect reports where appropriate
• Build & support applications in Power Apps and integrate it with Power BI
• Automation of various manual tasks
• Research marketplace visuals and R/Python visuals to create new dashboard enhancements
• Microsoft Power BI regression testing
• User Maintenance - adding new users and removing ones from the system.  Keeping track and re-assigning licenses as needed
• PowerBI log analysis
• Ability to troubleshoot and maintain existing VBA scripts
• Monitor email outputs from existing scripts and escalate as needed

The Business Systems Analyst II is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
5. Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.
7. Analyzes, maps and communicates current state and future state business processes.
8. Supports business units in the resolution of in-depth user questions and issues.
9. Maintains a working knowledge of new technology and business analysis standards & practices.
10. Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

Our Regional Finance Team is seeking a highly motivated Lead, Accounts Payable (APAC) to help lead and shape AP/T&E processes for the region for all foodpanda’s verticals.

Responsibilities:

Primary:

• Collaborate with process stakeholders to ensure effective and efficient process operations. 

• Build a regional Shared Service Centre to support all markets. 

• Own and manage the service delivery and performance with defined SLAs/KPIs.

• Prioritization of Transformation projects and providing inputs that will drive process-related investment decisions and implementation

• Ensuring the process complies with any regulations and internal controls/risk management measures

• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc) 

Others:

• Sets the vision & strategic direction, and maintenance of the Service Catalogue/Taxonomy

• Ensure maintenance of process documentation (i.e. Process models, Standard Operating Procedures) 

• Liaise with Central (Delivery Hero), Regional and GRC on managing relevant policies and procedures affecting AP/T&E processes

• Assess change requests, prepare decision making and foster implementation

• Actively help to solve systemic or complex issues and problems in an effective manner

• Support internal and external audits

We're looking for an intern who is interested to work for sales, and to know about the property market. This is a work from home arrangement. Only those with required internship will be considered.

Responsibilities:

1. Sourcing of leads for the sales team through online (social media and competitor website). Regular sales employees to qualify and do cold calling.
2. Support business units and functions on campaigns and project ideas like new for supply and demand campaigns.
3. Coordinate with key people in the business and stakeholders.
4. Engage in administrative work as needed

At QIMA, finance is so much more than spreadsheets. As part of our Finance team, you will work with international customers, be involved in crucial IT processes, and play a key role in ensuring financial stability of the company. If you are a reliable individual with a strong sense of personal responsibility, join our Finance team and help us reinforce the financial foundation for QIMA's bright future.

Based in Cebu, the Accounts Payable Accountant will report to the Accounts Payable Manager. You would be a member of our core accounting team, handling all issues related to accounts payable and expenses.

Key Responsibilities include:

• Perform day to day accounts payable and month end closing tasks for AP related accounts;
• Coordination with related stakeholders i.e. Suppliers, internal requestors, etc., to solve daily issues;
• Follow all internal control procedures for all AP tasks;
• Ensure that agreed SLA & KPI are constantly met;
• Produce monthly AP reports as needed;
• Provide backup for other team members and handle ad-hoc tasks

We are looking for a highly driven and motivated Manager, External Reporting & Controlling (APAC) to join our fast-growing team here in APAC. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! The ideal candidate should have around 8 years of experience, with substantial hands-on experience in accounting and FP&A and possess strong knowledge of IFRS reporting and SAP systems. You must be a strong team player and be comfortable in supporting an international team as you will be working cross-functionally with the in-country Finance team, Regional team in APAC as well as central team in Europe.

Responsibilities:

• Responsible for review of monthly actual financial results, including but not limited to balance sheet, income statement and cash flow statement in accordance with IFRS and Group Reporting policies. 
• Work closely with the country finance teams, provide in-depth analysis of monthly financial results against budget and forecast, and meaningful insights to the senior management team at the regional headquarters.
• Collaborate with Regional Accounting, Controlling and Central teams to align on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Work closely with local finance teams and provide additional support to ensure that month-end closing tasks are completed in a timely manner and Group submission timelines are met consistently. 
• Provide guidance to local finance teams to ensure that all reconciliation items are investigated and cleared up promptly. 
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations. 
• Support the implementation of updates to Group Reporting Guidelines.
• Drive ad-hoc projects that have the potential to enhance the financial reporting accuracy, efficiency and operational processes. 
• Support overall goals and objectives of Regional Accounting and Controlling. 
• Handle other ad-hoc projects and tasks as assigned from time to time.

We are looking for a highly talented Senior Manager, External Reporting (APAC) to join our regional team in Singapore. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! 

Responsibilities:

• Drive the monthly, quarterly, and annual reporting in the APAC region in compliance with IFRS and Group Reporting Policies. Work closely with relevant stakeholders across the region and Group. 
• Review and monitor actual financial results of all the regional entities, including but not limited to key financial ratios, balance sheet, income statement and cash flow statement. 
• Provide guidance to the country Finance teams in the APAC region on accounting matters, as necessary, and resolve any accounting and reporting issues that may arise.
• Serve as the subject matter expert pertaining to IFRS and Group Reporting Policy and keep up-to-date with any amendments or updates to the Standards.
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations.
• As a subject matter expert in accounting, to partner with cross-functional teams in the region for any projects, initiatives or resolve any issues or business case.
• Collaborate / align with controlling, FP&A and Group teams on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Monitor KPIs, highlight trends and communicate any causes of unexpected variances.
• Gather, analyze, and disseminate meaningful financial data throughout the organization to assist in management's decision-making abilities.
• Continually automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.
• Support overall goals and objectives of Group and Regional Accounting teams.
• Handle other ad-hoc projects and tasks as assigned from time to time.

• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.
• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.

Key Tasks

1. Lead / Facilitate Assigned Product/Category - Lead and facilitate key stakeholders in managing the assigned segment across the food group.
2. Market Research - Work with the Market Research Manager in gathering market data and competitive intelligence for assigned segments; translate these into relevant insights to serve as the foundation for new concepts and innovation
3. Category Development - Have a clear understanding of the products, markets & consumers to enable him/her to grow the category for the food group by identifying opportunities and appropriate products and innovation for the market
4. Product Management - Work with the Research & Technical Development team with regards to technical product development.  Be able to take care of product information ensuring adherence to set regulations; he/she will identify the key product features, benefits and reasons to believe from a technical product point of view; these can be then translated into relevant story telling ℅ the Brand Team
5. Packaging Development - Lead the packaging aspects taking into account local market needs / costs / social requirements
6. Pricing / P&L / Budget Management - Will co-own the P&L of assigned products and categories. He/she will be responsible for total category budget management and will be in close partnership with the Research & Technical Development team, Brand, Marketing and Sales teams to help drive and support brand activation in identified key channels
7. Help Manage and maximize opportunities in the identified sales channels - offline and online. Will work closely with the Sales, Trade Marketing, E-commerce and Brand teams.

• Responsible for the review of Financial Statements with Disclosures and other ad-hoc service requests for funds and/or corporate clients.
• Responsible for the preparation of complex reporting requirements, when necessary.
• Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants.
• Acquire knowledge and to become SME's of designated clients' requirements and deliverables.
• Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements.
• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role.
• Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables.
• To be able to effectively communicate and relate with the various stakeholders of the team.
• Submits cluster client requirements after thoroughly being reviewed.

The OJT’s will be able to assist in the daily laboratory activities like sample
preparation, basic routine test and other relatedjobs.

The program follows a training module with
evaluation of performance at the end of the training
period.

This role is responsible for delivering a first-rate support and administrative service to our employees. Global Mobility is focused on

delivering support for a variety of Global Mobility activities. The key accountabilities are to ensure accurate processing of all required

administrative and transactional activities according to governance, processes, policies, agreed performance targets and service

level agreements, whilst delivering exceptional customer service.

Responsibilities & Duties:

• Independently manage all activities relating to global mobility activities, ensuring all tasks are completed in a timely manner and all necessary follow up is carried out in line with legislation and AECOM policy.
• Work with autonomy, make decisions on medium complexity issues as required.
• Able to multitask and work on more than one issue simultaneously ensuring the prioritization of urgent requests
• Responsible for the accurate and timely resolution of all queries, ensuring issues are escalated for timely resolution as required.
• Responsible for accurate and timely case handling ensuring cases are only transferred where appropriate and within specified guidelines.
• Develop and maintain excellent relationships with customers and stakeholders, ensure communication is effective and informative.
• Ensure the highest level of customer service is always maintained.
• Responsible for ensuring confidentiality is always maintained.
• Responsible for ensuring quality standards are met and maintained - ensure all work is done to a high standard and that appropriate audits are undertaken as required.
• Responsible for ensuring compliance with service level agreement, process, policies, and procedures.
• Responsible for ensuring adherence to audit and regulatory requirements both internal and external (i.e. GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated.
• Responsible for accurate and timely documents management, and systems data and records maintenance on assigned transactions.
• Coordinate with relevant internal teams to ensure accurate processing of assignment letters (e.g. salary, assignment allowances, annual leave, and such like) are accurately reflected in assignment letters, and social security certificates of coverage are applied for and tracked for renewal.
• Contribute to SOP/DTP maintenance process by identifying opportunities to improve current processes, escalate for discussion and decision and revise documents accordingly.
• Contribute/Provide insights to continuous improvement initiatives by initiating improvement ideas and/or participate on CI project team to optimize processes.
• Provide input into the completion of incident reports to enable effective issue investigation and continuous improvement.
• Provide input into the creation and delivery of performance reporting to business stakeholders.

JOB DESCRIPTION AND RESPONSIBILITIES

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT services, and promoting a service culture focused on the employee experience. 

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the standard working hours in future based on the business requirements

Key responsibilities include:

• Continual improvement of services and processes
• Building strategic partnerships throughout the organization
• Managing services throughout their lifecycle
• Influencing decisions as a customer advocate
• Facilitating transparent communication and collaboration
• Providing clear, weekly reporting focused on results and milestones

The ideal candidate should have a strong IT background, understand the evolving needs of the business, and have a passion for process improvement. They should balance empathy with the ability to explain limitations, understand the cost implications of services, and be able to back decisions with data. Excellent communication, interpersonal skills, and a commitment to delivering quality services are essential.

The candidate must be comfortable providing ITSM services autonomously and building strong relationships with staff and leaders globally. They should use analysis and relationships to improve the user experience in their region and beyond. The candidate will be expected to provide clear reporting and KPIs on a monthly basis, and track milestones in our systems for visibility.

The successful candidate will demonstrate emotional intelligence, executive presence, and the courage to highlight inconsistencies. They should be self-motivated, committed to enhancing ITSM processes, and eager to improve Visa through discussion, influence, leadership, and action. They will be expected to create plans with milestones and dates for optimal value achievement and provide professional proposals for ITSM service improvement on a quarterly basis.

Essential Functions include:

• Prioritizing and addressing local Service Improvement Opportunities quarterly, meeting or exceeding targets
• Analyzing ServiceNow data to identify service gaps and drive improvements
• Meeting with World Area staff/leaders to present analysis of services, capturing feedback and aligning with business needs
• Driving service transition and integration activities beyond minimum requirements, striving for world-class delivery
• Developing actionable plans with key deliverables/milestones, eliminating ambiguity
• Communicating with high energy, excellent verbal, written, and presentation skills are essential
• Creating clear and actionable service-related communications for distribution to targeted audiences
• Building partnerships and encouraging collaboration to maximize continual improvement opportunities
• Transforming complex technical concepts into precise, audience-appropriate language
• Leading in ambiguous high-pressure situations and working independently with limited direction
• Prioritizing and managing a wide range of competing initiatives
• Taking ownership of urgent customer items and building strong relationships with internal customers
• Optimizing service delivery by aligning technology owners with best practices and methodologies
• Challenging assumptions and the status quo, exhibiting strong organizational courage
• Developing persuasive business plans and proposals that maximize return on investment
• Exhibiting strong problem-solving skills and critical thinking techniques
• Understanding organizational change management and user experience improvement techniques
• Engaging professionally with people at all levels, using strong interpersonal skills
• Managing time and priority with attention to detail across a wide array of competing initiatives
• Integrating into a team of technical, process improvement and change management professionals
• Providing quarterly written proposals to leadership on biggest ITSM opportunity areas to serve Asia Pacific

The successful candidate will possess the following qualities:

• Strong ideation and problem-solving skills
• Results-oriented with a continuous improvement mindset
• Coachable and positive attitude
• Strong and concise communicator, effective listener, and empathetic
• Self-sufficient in admin tasks and effective at prioritizing

Additional responsibilities include tracking goals on a weekly basis, presenting monthly reports and strategy updates, showcasing milestone progress, and meeting or exceeding goal targets with weekly reporting. The successful candidate will demonstrate a high degree of autonomy and ownership, and possess excellent communication skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site) or more of the time based on business needs.