The primary responsibility of the Facilitator is to provide training on leadership, professional skills, and culture. In addition, the facilitator will be involved in project work related to learning and development as needed.
Tasks
• Facilitates leadership, professional skills and culture content to employees at all levels in the organization.
• Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results.
• Helps the organization improve overall performance/effectiveness/communication management by developing people skills and providing learning opportunities.
• Identifies new development topics and methods through benchmarking, networking, participating in conferences, workshops, programs and researching best practices.
• Participates in cross-functional teams. Provide expertise, recommendations and updates from a learning and development perspective.
• Acts as the resident expert on training and development and policy owner for all training compliance and training/learning systems.
• Assists with making changes to documents using appropriate procedures for document control.
• Provides timely input to training coordinators and management regarding training needs or changes.
• Uses best business practices and organizational development tools to drive positive change management.
• Functions as training and development leader (train the trainer). Promotes training best practices with other departments.
• Communicate and coordinate with corporate training group.
• Collaborate with various departmental leadership teams to determine and develop quality metrics in an effort to track and report on new hire and current employee performance and efficacy.
• Assists in developing core curriculums and make recommendations regarding improving curriculums, reduce redundancy, and ensure that the training is value added.
• Research or develops teaching aids such as training handbooks, multimedia visual aids, computer tutorials, reference works that may enhance current training procedures and provide value to our employees.
• Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
• Participates and presents at meetings with internal and external representatives. Often responsible for leading a cooperative effort among members of a project team.
• Provide translation assistance for learning programs as needed.
• Assist with various projects as assigned.
• Other duties as assigned.
Qualifications and Requirements
• 6 – 8 years of related experience in Leadership, Professional Skills and/or Culture Training. With a Master’s Degree, 3 years of experience required.
• Fluent in English required.
• Bilingual candidates preferred
• SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.
• Strong background within education, training or organization development required.
• Demonstrated effectiveness as a performance consultant, training and development specialist, and instructional designer.
• Effectively build relationships with senior leadership as well as educational institutions, vendors, professional and community organizations, etc.
• Ability to effectively manage multiple projects in a fast-paced environment.
• Excellent computer skills and experience with Microsoft Office Suite.
• Excellent oral and written communication skills.
• Outstanding relationship building and influence skills with clients and colleagues.
• Strong presentation and facilitation skills.
• Solid project management skills.
• Strong analytical and diagnostic skills.
• Ability to work independently and collaboratively with colleagues and teams.
• Solid understanding of online training concepts, materials and issues.
• Demonstrated knowledge and understanding of adult learning principals, methods, theories, concepts and a wide range of training methods, techniques and formats.
