Hi! We’re Smartsourcing, looking for a Mid Front-End Developer who can work with us full-time and on-site!

Earn up to P60,000!

Where?

Be a part of the Smartsourcing crew

Hi! We’re Smartsourcing, looking for a Senior Back-End Developer who can work with us full-time and on-site!

Earn up to P90,000!

This role calls for you to work from 5 PM - 2 PM!

Where?

Be a part of the Smartsourcing crew

LOOKING FOR FILIPINO CANDIDATES

Position : Virtual Assistant

Work Hours (Client) : PST 9am-5pm M-F

Work Hours (MNL) : MNL 1am-9am M-F

Holidays : TBD

Pay Range : $800-$1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We specialize in curating unique travel experiences that take our clients off the beaten path. We believe in creating unforgettable journeys that not only inspire but also connect our travelers with the essence of each destination. Our dedicated team works tirelessly to ensure every trip is perfect, offering personalized services that cater to our clients' every need.

The other integral aspect of our business model involves our collaboration with the esteemed campervan manufacturer. We cater to the dreams of aspiring van owners by not only selling them high-quality vans, but also providing them with a unique opportunity to mitigate ownership expenses. We achieve this by enabling these new van owners to earn rental income via our platform. This approach not only makes van ownership more financially viable, but also contributes to our thriving community of travel enthusiasts. 

Duties and Responsibilities:

We are seeking a highly organized and proactive Virtual Assistant to join our dynamic team. This role is crucial in providing comprehensive support across various operational aspects, including customer service, email management, text concierge services, reservation quality control, sales activities, and general administrative tasks. The ideal candidate will be a versatile problem-solver with exceptional communication skills, capable of managing multiple priorities in a fast-paced environment.

• Customer Service Excellence: Deliver outstanding customer service via email and our text concierge line, ensuring all inquiries are addressed promptly and professionally.
• Email Management: Efficiently manage incoming emails, respond to queries, and coordinate with the team to ensure all communication is streamlined and effective.
• Text Concierge Support: Provide instant, personalized assistance to clients through our text concierge service, offering recommendations, answering queries, and ensuring a seamless travel experience.
• Reservation Quality Control: Conduct thorough checks on all reservations to ensure accuracy and adherence to client specifications. Liaise with vendors and partners to resolve any discrepancies.
• Engage in sales-related activities to close new bookings with prospective renters, utilizing persuasive communication and sales techniques to meet and exceed targets.
• Maintaining 5-Star Reviews: Proactively gather feedback and manage online reviews across all platforms, implementing strategies to maintain a 5-star average rating and address any concerns promptly.
• Administrative Support: Assist with various administrative tasks, including but not limited to, data entry, scheduling, and maintaining records.
• Project Assistance: Support the team with ad-hoc projects and initiatives, demonstrating flexibility and a willingness to contribute wherever needed.

Minimum Requirements:

• 2+ years of experience as a Virtual Assistant, Customer Service Representative, or similar role in the travel industry
• Hubspot experience
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Proficient in Google Workspace, and capable of learning new software quickly.
• Ability to work independently with minimal supervision.
• High level of attention to detail and accuracy.
• Flexible with work hours, able to provide support across different time zones.
• Experience in sales or customer-facing roles, with a proven track record of meeting or exceeding targets.

Salary: P150,000 to P200,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• 5+ years' experience in the IT industry, with real-world, demonstrable experience building complex applications across Tech Startup companies (preferred).
• Solid skills across the full tech stack with interest in developing both backend and frontend software (MERN or MEAN Stack preferred and JavaScript/MongoDB a must)
• Proficient working experience in Node.js, PostgreSQL, JAVA, Angular, AngularJS.
• Experience with software development best practices, such as unit testing, code review and CI/CD.
• Ability to work with clients to understand detailed requirements, providing consultation and technical guidance.

Nice to Have:

• Hands-on experience building and managing infrastructure deployed in Azure
• DevOps - Jenkins, Terraform, Ansible, and Containers.
• Experience with RESTful APIs.

What will you do?

• Developing high-quality re-usable code in an Agile framework.
• Participating in peer code reviews and testing.
• Champion iterative, continuous refining approach to architecture improvements.
• Test and iterate your implementations.
• Support and maintenance of their production environments.
• Collaborate with other team members and stakeholders.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an Australian software development company that specializes in providing IoT sensors, cybersecurity, and cloud-based software solutions. They offer services that support the growth of Jobbing Shop and Make-to-Order Manufacturers through an Automated Scheduling Solution.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position: Virtual Assistant and Social Media Management

Working Hours: EST Mo-Thurs (8 hrs), Friday (2 hrrs), Sun (6 hrs)

Holidays: US & PH Regular Holidays

Salary: 1,000 - 2,000 USD per month 

Holiday : US Holidays 

About the company

We are a fully-guided learning journey. 

Our class is for you if you’re ready and willing to step out of the confusion and overwhelm and move into the winner’s arena with confidence and clarity. 

This is for you if you know settling for a low score isn’t an option. Unlike other prep classes, with Masterclass you aren’t lost in a sea of virtual faces. 

Duties and Responsibilities

• Assistance with day-to-day operations and long-term projects for two online education companies. Tasks include but are not limited to:
• Providing customer support via email response
• Engaging with social media followers
• Creating social media content using Canva
• Following detailed instructions to complete project-focused tasks

• MUST have 3 years of experience
• MUST have experience with Canva
• MUST be very comfortable with email communication for customer support. Making sure that you answer the inquiries at hand to completion with the tone and messaging used by the company is critical.
• MUST possess the ability to work on a specific schedule. I host webinars and live classes throughout the year and need support immediately after an event. EA/VA will need to be available for ~1 hour immediately after the event. Schedule for events will be provided with at least two weeks’ notice. These events are twice a week in the months of Jan-March and May-July. Aside from the events, hours for other work are consistent and less rigid.
• MUST be detail-oriented, meticulous, organized, accountable and responsible.
• Familiarity with Notion, Slack, and Loom is a plus
• With good to excellent communication skills, minor is acceptable
• Detail oriented, meticulous, organized, accountable, reponsible. 

MySigrid is seeking a skilled and professional Bilingual Admin Support Specialist fluent in both Spanish and English to support our executive team. The successful candidate will play a crucial role in facilitating effective communication between the executive team and Spanish-speaking clients, partners, and stakeholders.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages. 
• Proven experience as an executive assistant or similar role, preferably in a bilingual environment. 
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently. 
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. 
• Attention to detail and high level of accuracy in all tasks. 
• Ability to maintain confidentiality and handle sensitive information with professionalism. 
• Excellent interpersonal skills, with the ability to interact effectively with individuals at all levels. 
• Adaptability and flexibility to respond to changing priorities and deadlines. 
• Bachelor's degree or equivalent work experience preferred. 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

You will be at the forefront of our sales efforts, exclusively focused on identifying and qualifying potential clients and prospects. Your expertise in SEO services, content writing, and Google Ads management will be your tools for assessing the suitability of leads for our offerings. Utilizing tools like Ahrefs or Semrush, you will conduct website audits and analyze online presence to build persuasive arguments for their interest in acquiring Pronto's services. This role is entirely dedicated to sales, with a primary focus on lead classification and qualification, without any marketing tasks involved. Your insights will drive our sales team's efforts, ensuring that we engage with the most promising opportunities in the market.

Responsibilities:

• Utilize tools like Ahrefs or Semrush to audit websites and assess online presence, gathering essential data for sales efforts.
• Identify and source potential clients and prospects through various channels, including online research, databases, and social media platforms.
• Initiate outbound cold calls to prospects, presenting Pronto's services and assessing their needs and interests.
• Respond promptly and professionally to inbound calls, emails, and inquiries from potential clients, providing information and addressing questions.
• Conduct initial outreach and engage with leads to determine their interest and qualifications as potential clients
• Maintain accurate and up-to-date records of lead interactions and progress in our CRM system

Qualifications

This role is perfect for you if:

• Digital marketing expertise: SEO, Google Ads, website management with 2-3years of relevant experience in using AHREFS, SEMrush or Google Ads Keyword Planner to perform keyword research for search engine marketing campaigns.
• 2-3 years of relevant experience in sales or account management.
• Successful sales outreach call track record.
• Strong B2B and digital marketing background.
• Advanced English proficiency in writing and speaking.
• Exceptional communication: written, verbal, and presentation.
• Proven business development using sales and CRM tools.

Additional Information

https://www.prontomarketing.com/

https://www.prontomarketing.com/careers/

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Accountant

Working Hours/Shift: M-F 9 AM-5 PM EST

Salary Range: $1200/month- $1600/month

Job Description

• Organize and update financial records as needed (digital and physical)

• Analyze transactions and prepare reports.

• Perform regular, detailed audits to ensure accuracy in financial documents, expenditures and

investments.

• Forecast revenue and analyze profit margins.

• Oversee ledger reconciliation and manage accounts payable/receivable.

• Participate in budgeting processes.

• Brief senior managers regularly on the company’s financial status

• Liaise with Tax Accountants to track tax payments and returns.

• Monitor bookkeeping activities regularly.

• Keep company financial information confidential.

• Establish accounting policies and procedures.

• Stay informed on industry developments and changes in regulations.

Qualifications

• Bachelor’s degree in Accounting or Finance and a CPA certification

• Proven work experience as a Certified Public Accountant or Senior Accountant

• Thorough knowledge of accounting and financial procedures

• Understanding of Generally Accepted Accounting Principles (GAAP)

• Experience with accounting software, like FreshBooks and Zoho

• Advanced MS Excel knowledge (familiarity with formulas, VLOOKUPs and pivot tables)

• Excellent analytical skills with attention to detail

• Integrity, with an ability to handle confidential information

Salary: P150,000 to P200,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Experience in developing C# applications using .Net framework 4.5+ and .Net Core 3+
• Proficient in SQL, preferably T-SQL (MSSQL)
• Familiarity with data access technologies including Entity Framework and Dapper
• Knowledge of implementing RESTful web API services
• Ability to implement User Security, API Authentication, and Authorization

Nice to Have:

• Experience working with inventory/stock control or point of sale software a major advantage.
• Experience in developing large scale Windows Forms or WPF applications
• Developing with Cloud technologies, e.g. Azure or AWS.
• CI CD Pipelines
• Test Automation for desktop and web UI. e.g. Ranorex.

What will you do?

• As a Senior Developer, you will be entrusted with leadership duties, actively providing guidance and support to fellow team members in the same location.
• Your expertise will be crucial in shaping and enhancing the design and architecture of software and services, making a substantial impact on their development.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a Victoria-based Software Development Company in Australia. They are the country's top provider of industry-targeted POS Solutions. They specialize in developing software for retail and wholesale businesses, with a particular focus on fresh produce, butchers, seafood, green grocers, wineries, bakeries, parts businesses, repairers, and more. They have a strong commitment to helping small and medium-sized businesses grow by offering excellent value in point-of-sale, inventory, and order management software.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position: Full Stack Developer

Work Hours (Client): Mondays to Fridays (flexible 8 working hours between 7am-7pm, CST timezone)

Pay Range: $1,500-2,500/month 

About the Company:

Crispy Software Solutions creates custom apps, workflow automation, and machine-learning solutions to help businesses optimize their processes. We leverage no-code and low-code tools and platforms such as Airtable, Zapier, Make.com, WeWeb and Xano to deliver custom software solutions to our clients in a faster and cheaper manner than traditional development. We believe in focusing our time and energy on solving our clients business problems rather than tinkering with servers and constantly upgrading programming libraries. Our #1 goal is to develop and deliver software solutions that are actively used and valued by our clients, rather than creating software that remains unused and gathers dust on the shelf.

Duties and Responsibilities:

• Design, develop, and maintain scalable, high-quality software solutions that meet both client and company standards.
• Build complex databases and backend functions to support software scalability and performance.
• Develop APIs to enable seamless integration with other systems and platforms.
• Integrate third-party APIs and services to enhance the functionality and interoperability of our software solutions.
• Understand and train AI/ML models, and integrate AI/ML platforms with our software solutions to enhance functionality and user experience.
• Create and enhance user interfaces that provide an exceptional user experience, ensuring responsiveness and intuitive design.
• Collaborate with project managers, UX/UI designers, other developers and clients to define requirements, design solutions, and ensure that development timelines are met.
• Stay abreast of emerging technologies and development practices to continually improve product quality and functionality.
• Conduct code/implementation reviews, testing, and debugging to ensure software quality.
• Provide technical support and maintenance for existing applications, interfacing directly with clients where necessary.

• Minimum of 4 years of experience as a Full Stack Developer, with a strong portfolio showcasing your work in both frontend and backend development.
• Above average; minor accent is acceptable
• Proficiency in front-end technologies, including HTML5, CSS3, JavaScript, and frameworks/libraries such as React, Angular, or Vue.js.
• Strong knowledge of JavaScript, including ES6+ syntax, asynchronous programming, and JavaScript design patterns.
• Expertise in backend development, with experience in programming languages such as Python, Ruby, Java, or Node.js.
• Strong experience with database design, implementation, and management, using SQL or NoSQL databases.
• Experience developing, integrating, and securing RESTful APIs, with a strong understanding of web security practices.
• Excellent problem-solving skills and the ability to think analytically.
• Strong communication and teamwork skills, with the ability to work effectively in a collaborative environment.
• Tools: Airtable, Zapier, Make.com, Xano, WeWeb (these are big pluses)

What’s it all about?

The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations, including primarily but not limited to: -

•           On-boarding counterparty due diligence

•           Transactional monitoring

•           Sanctions screening

•           Suspicious activity identification, monitoring and reporting

What we expect of you, day to day.

• Develop an understanding of Visa Payments business operations and payment processes

• Identify and internally escalate actual or suspected sanctions matches, assisting and supporting other analysts within the team

• Ensure sanction queries are sent in a timely manner in line with our internal SLAs and deadlines set

• Identify trends and use data to suggest improvements to effectively resolve service issues, escalating appropriately.

• Assist with the development of management information in alignment with regulatory and internal policy/risk expectations

• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team.

And assist:

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas.

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What we expect of you, day to day.  

• Develop an understanding of Visa Payments business operations and payment processes 

• Review patterns of unusual activity, provide thorough and evidential rationales, escalating and following reporting procedures accordingly 

• Liaise with clients to obtain supporting information to understand payment trends/unusual activity  

• Support the resolution of risk and compliance issues, queries and concerns, raised both internally and externally. 

• Work alongside the Diligence team to understand new clients, the risks and effective monitoring controls.  

• Undertake assigned Compliance project work ad-hoc (e.g. Data Protection, Fraud) 

• Identify and internally escalate actual or suspected financial crime incidents 

• Keep up to date with compliance legislation and regulations 

And assist

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy. 

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path. 

• Ensuring the compliance risk control framework remains aligned with external legislation. 

• Conducting and/or overseeing compliance monitoring reviews and audits. 

• Promoting and providing advice on best compliance practice within critical business areas.  

• Exemplifying the company values and promoting them in all areas of the role, within and without the function. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks

• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.

• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.

• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents

• Understand automated transaction monitoring tools, applying rules to enhance their effectiveness

• Identify, investigate anomalous transaction patterns 

• Identify, investigate, actual or suspected financial crime incidents

• Assist the Senior Compliance Managers with analysis of current and future monitoring requirements as required

And assist

• The risk-assessment of proposed markets, products and counterparties (clients and partners)

• Collation, assessment and recording of counterparty due diligence

• Other compliance officers with monitoring reviews and audits

• Other compliance officers with detailed resolution work re compliance issues, queries and concerns raised both internally and externally as directed by the Nominated Officer By committing to learning relevant compliance legislation and regulation 

• Ad-hoc compliance project work (e.g. Data Protection, Fraud)

• Develop an understanding of operations, payment processes and I.T (the Product)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks

• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.

• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.

• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents

• Identify, investigate anomalous transaction patterns 

• Identify, investigate, actual or suspected financial crime incidents

And assist on

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas. 

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Support the deployment & sustainment of initiatives with data collection, analysis,
summary, recommendations monitoring and reporting that will help to drive repeatable problem solving and leadership routines

• Develop reporting and analysis tools to support Leaders and Teams to sustain continuous improvement in their area including their own management practices and routines.
• Possess good understanding of analytics tools (PowerBI, Alteryx, Excel, PowerPoint etc.) to drive historical data trends, volume analysis, visual representations of the KPIs
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Help in the Development and implementation of databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Locate and define new process improvement opportunities

Support the deployment & sustainment of initiatives with data collection, analysis,
summary, recommendations monitoring and reporting that will help to drive repeatable problem solving and leadership routines

3-5 years of experience using data mining to extract information from data sets and identify
correlations and patterns

• Experience in organizing and transforming information into comprehensible structures
• Ability to leverage data to predict trends in the customer base and the consumer population as a whole
• Technical expertise regarding data models, database design development and data mining
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Comfortable using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs
• Prepare reports and present to management
• Identify and recommend new ways to add efficiency by streamlining business processes
• Monitor data quality and remove corrupt data
• Communicate with stakeholders to understand data content and business requirements
• PowerBI, Database Management (SQL, Access, Cloudera), Alteryx, Python or equivalent Analytics Program, Microsoft excel, Lean Six Sigma

Arch is seeking a proactive, results-driven individual to join our Global Internal Audit (“IA”) team as Senior Internal Auditor. As a Senior Internal Auditor, you will gain hands-on experience with business and technology processes, risks, and controls. You will also build direct relationships with key business, technology, and audit leaders as part of your efforts to conduct risk assessments, develop process and control documentation, perform audit/testing procedures, and identify process and control improvement opportunities. The Senior Internal Auditor may also lead aspects of Internal Audit projects and/or SarbanesOxley (“SOX”) program activities. This position offers the opportunity to be a leader now and grow through
demonstrated performance.

• Serve as a team member on Audit/Advisory projects and/or SOX program efforts
• Perform Audit/SOX activities including interviews, walkthroughs, testing, wrap-up, and issue follow up
• May lead certain aspects of Audit/Advisory projects and/or SOX program efforts including engagement
• planning, depending upon skillsets and project requirements
• May oversee Internal Auditor(s) on projects, depending upon skillsets and project requirements
• Participate in the SOX and Audit Plan development process

This primary role is to drive process improvement initiatives across Insurance domain. Work with Operations collaboratively to address client issues and present solutions, projects, progress to Global clients. Deliver projects as per the agreed frameworks (Agile) and governance model. Atleast GB certified • Ability to manage multiple stakeholders and have focused and quality interactions view to drive decisions and mitigate project risks. Sr GroupQuality is expected to lead mid to large scale Quality projects including all aspects like ideation, solution design, development and implementation, closure and benefit realization. The projects managed by the team are in-line with the organization’s priorities on themes like process improvement, operational excellence, automation, migration and restructuring.

This is an individual contributor role responsible for solving moderate to complex problems and taking a broad perspective to identify solutions for new Visa digital initiatives. This role serves as a technical/functional specialist in the digital space which requires strong execution and analytical skills and works independently with guidance only in the most complex situations.

Responsibilities

• Provide implementation project management support to Visa marketing campaign clients and ensure customer expectations are exceeded.
• Coordinate with internal partners to analyze and understand program set up requirements and manage new configurations and maintenance requests.
• Manage routine and non-routine, moderately complex processing and change requests, as well as support client initiatives.
• Assess operational opportunities to increase service quality or efficiency.
• Prepare and maintain detailed project plans, status reports, and issues logs.
• Build and enhance positive working relationships with Visa client institutions, processors and internal partners.
• Represent client system and operational requirements to internal Visa organizations. Serve as resource with stakeholders.
• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines.
• Report client project accomplishments and deliverables to management regularly.
• Create and update internal support documents to assist internal and external partners.
• Proactively identify operational opportunities to increase service quality or efficiency.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This is an individual contributor role responsible for solving moderate to complex problems and taking a broad perspective to identify solutions for new and existing Visa digital initiatives. This role serves as a technical/functional specialist for Content Services and Implementations Support which requires strong communication, organizational, analytical and execution skills. This role works independently with guidance only in the most complex situations.

Responsibilities

• Develop and maintain email collaterals for marketing campaigns including both template and custom requests.
• Coordinate with internal partners to understand the requirements and manage project requests while meeting client expectations.
• Drive the project completion from requirements gathering, build, testing and deployment to Production.
• Manage routine and non-routine, moderate to complex processing and change requests, as well as support client initiatives.
• Prepare and maintain project tracking, status reports and issues logs.
• Build and enhance positive working relationships with Visa client institutions, processors and internal partners.
• Represent client system and operational requirements to internal Visa organizations. Serve as resource with stakeholders.
• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines.
• Coordinate with internal Visa resources to ensure delivery on commitments.
• Report client project accomplishments and deliverables to management regularly.
• Create and update internal support documents to assist internal and external partners.
• Proactively identify operational opportunities to increase service quality or efficiency.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Mission: This role provides strategic, analytical, and operational financial support to the CEO and leadership team. It is a highly impactful position responsible for driving financial performance, optimising profit margins, and shaping the future of the company. You will play a critical role in enabling strategic decision-making through data analysis, scenario planning, and trusted financial advice.

Key Responsibilities:

• Financial Analysis & Reporting:
  • Prepare monthly P&L reports and presentations for the leadership team.
  • Conduct weekly transactional analysis based on Salesforce data.
  • Analyse past performance, identify trends and perform variance analysis.
  • Develop and update monthly financial forecasts based on current business trajectory.
  • Analyse project financials to identify optimization opportunities.
  • Track key Sales KPIs and advise on service offerings and improvements quarterly.
• Strategic Support:
  • Participate in leadership meetings, presenting insights and recommendations.
  • Provide financial advice to enable the execution of business priorities and drive accountabilities.
  • Partner with the regional leadership team as a trusted financial advisor.
  • Develop and implement new financial processes and standards.
• Operational Efficiency:
  • Manage accounts receivable and implement effective debtor collection strategies.
  • Ensure accurate and timely generation & reconciliation of client invoicing.
  • Manage budgets, allocate and report on department budgets.
  • Process payroll, including superannuation lodgment.
  • Advise resourcing manager on project team allocation including hiring priorities

As the Executive Assistant, you will be primarily responsible for providing experienced high-level administrative and operations support to two CEO’s. This role will be crucial to the smooth operation of the business. This role requires a detail-oriented self-starter with strong communication and interpersonal skills, capable of communicating effectively across teams and with individuals across all levels of the organisation. This role acts as an intermediary between employees and customers, prospects, partners, suppliers and third parties.

Organise the CEO’s day-to-day calendar to ensure that meetings are scheduled and actions are followed through in line with current priorities. Escalate and coordinate the CEO’s inbox to highlight critical priorities and resolve matters autonomously that do not require the CEO's input

You will be a valued member of our People and Operations team reporting to our Resource and Operations Manager.

A Day in the life: 

• Calendar and diary management, meeting coordination and forward planning

• Management of email inbox, including sorting, categorising and filing

• Management of all expenses for the CEO and own the budgets for our leadership team

• Order management for our J4RVIS merch, Company gifts, exam vouchers etc

• Keep internal company documentation up-to-date (eg. Team Directory, Staff Profiles, Lunch and Learn schedule, etc)

• Coordinate weekly LT meetings by owning meeting agendas, and action items and liaise with key stakeholders to ensure accountability and alignment on key issues

• Helping to build internal company presentation decks

• Logistics and organising for our growing Philippines team

• Travel coordination and management inclusive of booking accommodation and preparing itineraries

• Managing internal J4RVIS company posts and announcements within Microsoft Teams

• Coordinate with Leadership to schedule and action company planning and strategy processes throughout the year

• Event management, including off-sites, workshops, team celebrations and ceremonies as both driver (i.e. of leadership events) and contributor (i.e. to support People Ops)

• Responsible for the provision of ad-hoc support as required

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected