WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: TBD (US work hours)

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Rheumatology billing
• Preferably with experience in NextGen EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

#1 PH Workforce Delivering to the US

Bizforce and our medical billing division, MedCore Solutions, are seeking skilled Medical Coders to join our growing team. As a Medical Coder at MedCore, you will be responsible for translating details from a patient's medical documents into medical codes for health insurance claims purposes. Additionally, you will be liaising with the client and team members for coding-related queries and concerns, performing audits for coding denials and missing information, and maintaining a tracking system for coded charts. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today!

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding
• At least 6 months experience in Rheumatology coding
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)
• Experience in using Athena Health EMR/EHR is a bonus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Reporting to the Manager of Corporate Accounting, the Staff Accountant will support the monthly accounting close and consolidation process in partnership and collaboration with members of the broader accounting team and other stakeholders throughout the Company.  This position will maintain close working relationships with Corporate and Segment Controllership and Finance teams and various other departments throughout the organization, including Treasury, Legal and HR.  The Staff Accountant is a full-time role. 

This role will have a broad responsibility for the following areas:

• Consolidations and Intercompany Accounting– ownership of the final consolidation and intercompany elimination process, Hyperion loads, mapping, etc
• Treasury Accounting – debt and interest, hedging, cash reconciliations, dividends
• Corporate Accounting – Insurance allocation push downs, legal department accounting, Corporate HR related accounting items, etc.
• Holding Companies Accounting – accounting for tax related and purchase accounting entities
• US Ledger Accounting  – shared accounting for certain activities of US and Mexico based businesses

Key Responsibilities

• Support the monthly corporate close and consolidation process, including cash, prepaids, fixed assets, leases, accruals / reserves, debt, allocations, insurance, and equity
• Prepare certain journal entries, account reconciliations and financial statement analytics
• Drive continuous improvement and reduce cycle time in the monthly close process through the increased utilization of technology and tools, implementation of standard operating procedures and other efficiency measures
• Support internal control assessments and establish and maintain effective design and operating effectiveness of internal controls of assigned processes
• Implements processes and controls to ensure compliance with statutory regulations and Corporate accounting standards/policies.

• Provides SEC Reporting support as needed – rollforwards, support schedules
• Coordinate with and support external auditors for quarterly reviews and annual audit

Professional Experience/Qualifications

• Bachelor's degree in Accounting
• CPA or CPA equivalent preferred

• 0 - 3 years of relevant accounting experience
• Consolidation experience at a large, multi-national company is strongly preferred
• Experience with Oracle ERP system, Hyperion and/or OneStream is strongly preferred. Must have strong experience with Microsoft Excel, Powerpoint and Word.
• Public accounting and/or large US public company experience a plus
• Strong understanding and practical working knowledge of US GAAP
• Manufacturing experience is a plus
• Strong communication skills
• Curious mindset that proactively seeks understanding and feedback
• Insightful ability to identify trends and themes for continuous improvement across the function
• Ability to overcome obstacles and achieve objectives, changing direction along the way to achieve business objectives
• Motivated by and thrives in a fast-paced environment with frequent ad hoc requests and changing priorities.

About Regal Rexnord

Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.

You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.

Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability.  The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.

The Application Support Lead is accountable in ensuring that the support and maintenance support services are delivered in accordance to agreed SLAs  run like a factory. In order to create additional value for our customers and increase our internal profitability, the Application Support Lead will be responsible in improving and innovating the processes and implement/maintain new support technologies. Customer-centric, end-to-end oriented service mindset (from the end user until the supplier) and pro-activeness are the fundamental building blocks to achieve the goals.

As an SDR at Turnitin, you will drive sales by identifying, engaging and qualifying leads in Australia, New Zealand and Hong Kong region. You will carry out market research, find the relevant contacts and prospect to them through targeted campaigns. You will qualify all inbound leads from our website and events. You will also support the Sales Team with their outbound prospecting campaigns. You will be asked to think creatively about finding potential leads, as well as leverage traditional lead generation techniques in order to build the top of the sales funnel and transition leads to the Sales team. The SDR will prospect into higher education  institutions where Turnitin’s products and services can be of benefit. This role is important for increasing the effectiveness and success of the Sales team.

Responsibilities:

• Follow up on all assigned incoming leads for qualification and nurturing
• Create campaigns and actively prospect into territories as directed to generate new leads
• Become well-versed in the company’s products and services as well as the latest offerings, upcoming trainings and events, and other customer-facing opportunities and effectively communicate Turnitin’s products and services to prospective customers and final decision makers
• Manage detailed prospect and customer account lists; log/track progress of leads using both marketing and sales automation tools (Groove/Salesforce.com)
• Schedule appointments and generate revenue opportunities by contacting current or prospective customers
• Analyze needs and interests of potential customers to determine the appropriate products and present qualified leads to outside sales representatives
• Execute call plans using a variety of communication channels including social media, email and phone
• Manage/report success on real measures of engagement with clients and prospects
• Project Turnitin’s core values to customers and the community
• Develop personally and professionally through technical, competitive and sales skills knowledge
• Achieve or exceed monthly quotas of qualified leads

The role is responsible and accountable for supervising a team in the HR Contact Center, to ensure the team meets or exceeds expectations and defined SLA targets. The role will support the manager and coordinate with stakeholders and team members in executing end-to-end contact center activities by ensuring quality and timeliness of output, adherence to defined service level agreements, and ensuring compliance to relevant standards and procedures. The role is responsible for ensuring effective staff utilization to meet business needs and ensure effective service delivery. Responsible for supporting team members as needed, providing coaching and training, ensuring team members are engaged and motivated and fostering a collaborative culture

• Responsible for managing the day-to-day HR Contact Center operations by leading the team and developing and implementing internal workflow processes, operating procedures, team schedules, and controls.
• Manage team workload and capacity; recommend long or short-term adjustments to staffing model when/if necessary, to effectively support shifts in scope of work and/or volume
• Manage team performance, provide coaching, and identify career development opportunities relevant to the team
• Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating if/when necessary
• Lead and/or participate in governance meetings with internal/external stakeholders to discuss operational results, issues, strategies, and solutions to improve team’s performance
• Provide and present regular performance and operational progress reports to internal/external stakeholders ensuring issues are flagged, monitored, and resolved in a timely manner
• Ensure effective timely communication to leadership and stakeholders
• Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency
• Investigate and resolve complex issues
• Analyze issues and service failures to identify root causes and trends to develop and implement improvement strategies
• Be a point of escalation for issues and time critical actions. Undertake required actions and resolve as appropriate. Escalating as required
• Drive continuous improvement. Identify and implement process improvements to streamline processes, improve customer experience, increase productivity, and ensure high quality service delivery
• Lead system testing, coordinating this activity for the team. Identify issues, ensure retesting happens until issues are resolved
• Provide guidance and direction to the team according to established policies, procedures, and management guidelines
• Accountable for ensuring adherence to audit and regulatory requirements both internal and external (i.e GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated

We are looking for a new Financial Accountant to join our team. The role will be incredibly varied, from taking ownership of the month-end close (and associated reporting) from start to finish, to assisting with several different projects and helping the team to become fit for the future. This individual will be expected to demonstrate strong technical knowledge and be adaptable and proactive in their work approach to assist with the wider projects and deliverables of the team.

As a financial accountant, you will play a key part in ensuring that our monthly and other reporting deadlines are met. This will involve completing the detailed month-end postings, balance sheet recs, bank recs, and so forth. This individual would be expected to be the main contact for the year-end audit process, alongside assisting with the other reporting requirements which we have.

We are looking for someone with a hand on and can-do attitude. This will be key to ensuring that we can make the finance team fit for the future. The projects and ad-hoc work to which the team have exposure are significant and varied. For example, we are currently in the process of applying for a license for a new regulated entity in Ireland, we are integrating new acquisitions into the cluster, migrating to new systems, and often assisting with business partnering on a range of different matters.

Key responsibilities:

• Preparation and control of monthly management information;
• Preparation of annual financial statements and management of the year end audit process;
• Assisting with the preparation of regulatory returns;
• Preparation of VAT, Corporate Tax and any other relevant regulatory returns;
• Driving the integration of a newly acquired Group into the IQ-EQ Group;
• Assisting the Finance team with integrations of new acquisitions;
• Driving process improvement and efficiencies across all of the finance activities;
• Liaising with various stakeholders both internally and externally;
• Assisting and taking the lead of various projects work as and when required.

We are looking for a Recruiting Coordinator to help us guide candidates through a world-class application experience. You will be a part of the Global Candidate Experience Team, which aims to ensure every candidate who interviews at Atlassian has a positive and memorable experience. You will coordinate daily recruiting efforts within the parameters of our larger global recruitment strategy, support recruitment processes; contribute to candidate experience programs; respond to recruitment-related email and phone inquiries; perform data entry, track applicant status, and ensure the interviewer and other interview-related database is updated and current. You will have a proven ability to take the initiative, adapt quickly to changing priorities, work with a high sense of urgency, and build solid and productive relationships. You have a passion for the recruiting industry and a sincere desire to expand your exposure in this field.

- Cover letter writing

- Sending CVs to different employers

- Mentor/guide our CV writers in writing CVs that follow Canadian employers' standards.

- Documentation and organizing files of clients

About the job

Service Operations Specialist is responsible for supporting the market Service Fulfilment team by working with IT solutions on the market, developing tools, invoicing and creating various analyses to secure a high-performing organisation in the market service fulfilment network including:

• Daily operations for services connected to internal and external service partners
• Operational excellence
• Efficiency and continuous improvement
• Short and mid-term capacities
• Cost development and contribution to the cost goal
• Lead-time development
• Sustainability

Contribute to the operations and development of the Service Fulfilment organisation with a customer-centric and collaborative approach in focus. Focus on delivering results with the sense of urgency, achieving and exceeding operational goals and higher efficiency on daily tasks. Provide a subject matter expertise and advice to business leaders within Service Fulfilment processes that will contribute to the development of business and people. Implement, assess standards, guidelines and policies within the own area of expertise and contribute to their development and update.

Your assignment

• Responsible for creating performance reports from IT solutions to enable a high performing daily operation and an efficient distribution network connected to service fulfilment including capacity utilization, delivery performance and shipment life cycle with a focus on quality and a customer-centric collaborative mind-set to enable competitiveness of IKEA in a multichannel environment and support long-term growth and profitability.
• Responsible to secure excellence in operations and quality under the scope of Service Fulfilment on the market through securing proper system setup for services, monitoring and reporting and clear connected communication with service partners to exceed customer expectations, provide seamless shopping experience and a great quality in meeting with the customer.
• Contribute to short-, and mid-term development of existing service partners through trainings in relevant IT solutions and for providing first line IT support towards service partners in daily business to secure that the service partners have the knowledge to perform their tasks to represent IKEA well and provide and excellent quality in the meeting with the customer.
• Responsible to define and maintain short and mid-term service and capacity parameters based on available forecasts.
• Responsible for securing accurate reporting of service costs through efficient and accurate reconciliation of invoicing of contract costs and connected analysis.
• Contribute to securing efficiency and implementing improvements on the market by supporting the development of operational processes and developing tools and ways of working in line with daily operational requirements in cooperation with relevant stakeholders to reach excellence in execution and exceed customer expectations.
• Identify, assess and in cooperation with the Ikea for Business Country Manager, select potential partners as needed for expansion of IB’s service offer.
• Throughout the process of fulfilment, always keep the customers updated on the position of delivery and ensure the quality of all information being passed on.
• Oversee the interface between IB and SSS, to ensure clarity and alignment of all parts of the supply chain.
• In coordination and cooperation with sales management, ensure that after-sales services related to fulfilment are done with precision and to the highest possible standard.
• Support Service Fulfilment developers in tender activities.

The Job

Your responsibilities will be, but not limited to:

• Ensuring financial data quality and consolidate financial / KPI data from different sources to Tableau platform

• Prepare monthly financial performance report at group level

• Work with NetSuite team to implement controls over data entry and improve KPI data consolidation process

• Work with IT/BI team to drive automation of monthly KPI report or other financial analysis, and dashboard improvement in Tableau

• Participate in budgeting process, providing data support to budget owners and ensure update of budget data for presentation

• Support of compilation and update of FP&A handbook/SOP/guidelines, and creation of excel template/tools

AECOM is seeking a Senior Project Control Technician to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities:

• Provides analysis of schedule data to identify key project issues.

• Supports the development of plans and schedules for proposals.

• May assist in leading junior staff through assignment tasks.

• Assists in tracking corrective actions.

• Assists in coordination of schedule input from all parts of the organization.

• Able to identify and assist in analysis of project schedule variances. Identifies and analyzes schedule variances and recommends associated corrective action.

• Assists in the development and maintenance of WBS and helps ensure that project coding is effectively used for all cornerstone applications.

• Able to use drawings and specifications for schedule development.

• Expert ability to develop CPM schedule logic for engineering, procurement and construction as well as command of cornerstone scheduling system.

• Able to resource load schedule and perform remedial schedule risk analysis.

• Responsible for assembling data for schedule updating.

• Reviews contractor schedules (Baseline and updates) in Primavera P6 using critical path method (CPM) scheduling, provides comments, prepares associated reports and recommendations per contract requirements, produces scheduling management reports.

• Familiar with construction contracting and the scheduling implications of contract terms.

• Reviews schedule status, updates master program schedules and provides management with input on contractor and subcontract performance.

• Knowledgeable of scope control and change management and has demonstrated ability to incorporate directed changes into schedule baseline. Knowledgeable in earned value methodology.

• Familiar with basic cost analysis and forecasting as it relates to planning and scheduling.

• Conducts or assists in performance measurement and associated schedule trends.

• Supports various levels of project schedule, cashflow reporting.

• Assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure.

• Participates in and at times leads project planning and scheduling review meetings.

• Assists in procedure development and implementation.

• Analyzing contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.

• Ensure that all project and program processes are in accordance with set Project Procedures and Job Instructions. Includes configuration of Primavera P6 schedules, cost reports, cash flow and variance analysis.

• Verify integrity of Earned Value Management System.

• Performing schedule impact analysis for modifications; producing schedule impact analysis for modifications; producing schedule fragments for inclusion in change order documentation.

• Performing time impact / claims analysis for all types of items that may be brought forth during project execution.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Service Specialist (part-time)

Work Hours: 15-20 hours per week between 9:00 AM to 5:00 PM PH Time (with flexibility to work on weekends if needed)

Holidays: Philippine holidays

Pay Range: USD 400 - 500 per month (depending on qualifications and skills)

Responsibilities:

• Turn potential customers into paying customers.
• Upsell our products to paying customers in a way that is meaningful (i.e. provides value to the customer) and converts.
• Convert clients into raving fans who are active in the community and continue to purchase products.
• Solve customer problems in the first interaction with them and go above and beyond. We want to provide an amazing customer experience.
• Help with creating new products and improving existing products based on customer feedback.
• Identify key processes within the company and improve efficiencies by creating an internal wiki of these processes.

Key Performance Indicators:

• Grow revenue generated from the client success team to 20% of all company revenue.
• Have a Net Promoter Score (NPS) of over 90.
• Average resolution time of less than 24 hours
• Contractor satisfaction of greater than 90%.
• Survey contractors after project completion asking them to score us on communication, clarity of project scope and feedback, responsiveness, etc.
• Create an internal wiki of the company’s most important processes.

• At least 2 years of experience in customer service.

• Good oral and written communication skills (English language).
• Exceptional customer relationship and organization skills.
• Ability to multitask and meet deadlines.
• Strong attention to detail.
• Ability to work with minimal supervision and comfortable talking with customers on the phone.
• Positive attitude, empathy, and patience towards customers.
• Ability to adapt to different customer personalities and situations.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Community and Partnerships Manager (part-time)

Work Hours: Monday, Wednesday, Friday, 15-20 hours per week between 9:00 AM to 5:00 PM PH Time

Holidays: Philippine holidays

Pay Range: USD 500 - 600 per month (depending on qualifications and skills)

Responsibilities:

• Manage and grow app community - encourage people to share their experiences/questions/photos, post regularly, create groups, etc. Ensure high engagement and a sense of community
• Create raving fans and word of mouth referrals
• Gather reviews - NPS surveys, before and after surveys, app before and afters, Shopify reviews, quotes from customers encountered via customer service
• Gather and organize all before and afters
• Manage Share Your Journey Challenge (SYJC) content
• Future - affiliate marketing, influencer marketing, partnerships with other content creators 

Key Performance Indicators

• Number of daily posts in app community
• Number of before and after's shared in app community (per month)
• Share Your Journey Challenge (SYJC) content - number of useable before and afters
• Streamline process for storing and sharing reviews from all platforms

• Good oral and written communication skills (English language).

• At least 1 year of experience in community management, partnership management, or a related field
• Strong interpersonal skills and the ability to build and maintain relationships with key stakeholders.
• Proven ability to build and nurture communities and drive engagement through various channels.
• Experience in managing strategic partnerships and working with organizations and influencers.
• Knowledge of marketing principles and experience in planning and executing campaigns.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.

An accounting staff is a member of the accounting department who performs routine financial and accounting tasks. Accounting Staff are often responsible for preparing reports, maintaining general ledgers and accounts payable files, and keeping up with the company's tax obligations.

Accounting Staff• Male or Female

• At least a Bachelor’s / College degree in Accounting or Finance.

• Fresh graduates are welcome to apply.

• With or without experience in the basic principles of Finance, Accounting, or Bookkeeping

• Process invoice

• Maintaining Records and processing payments

• Reconciling bank statements.

Our company offers the following benefits to our employees:

Sss

Pag ibig

Philhealth

13th Month pay

Holidays

Leave benefits

Communication allowance

Rice Subsidy

Birthday Treats

Snacks

20% Employee Discount on selected products of the company

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position :  Project Coordinator

Client :  Procure Fix

Client Website :  http://procurefix.com

Work Hours : Monday-Friday, 9AM to 5PM Central time (11PM to 7AM Philippine time)

Pay Range : $ 900 - 1,200/month

About the company

ProCure is the AI-powered work order management system that creates work orders in seconds, sources vendors for your jobs, and brings work order management into one place.

Responsibilities

• Efficiently manage work order requests and scheduling.
• Handle incoming requests for repair bids.
• Contact repair companies to schedule on-site estimates.
• Ensure all client interactions align with company standards.

Qualifications

• Prior experience in handyman services.
• Familiarity with Customer Relationship Management (CRM) systems (preferred).
• High proficiency in English.

LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Inside Sales Appointment Setter

Working Hours : Monday to Friday 9am to 5pm Mountain Time/CST

Salary Range : 800-1000 USD plus commission

Holiday : TBD

DUTIES AND RESPONSIBILITIES:

• Lead Generation: Conduct research to identify potential clients in need of staffing solutions. Utilize various resources, including databases, social media, and industry-specific platforms.
• Outreach and Prospecting: Initiate contact with decision-makers and hiring managers through phone calls, emails, and other communication channels to introduce our staffing services and gauge their staffing requirements.
• Appointment Scheduling: Set up appointments for our staffing consultants to meet with key decision-makers and present our staffing solutions.
• Lead Qualification: Evaluate potential clients based on predetermined criteria to ensure they align with our target market and have staffing needs that match our services.
• CRM Management: Efficiently manage and update lead interactions and appointment schedules using our CRM system to ensure accurate and organized data.
• Collaboration: Work closely with the staffing sales team to align appointment setting strategies with overall sales goals and marketing initiatives.
• Follow-up: Engage in regular follow-up communication with prospects to nurture relationships, address any questions or concerns, and convert potential clients into scheduled appointments.
• Performance Metrics: Meet or exceed weekly and monthly targets for the number of appointments set and the conversion rate of leads to appointments.
• Industry Knowledge: Stay updated on industry trends, market demands, and competitor activities to effectively position our staffing solutions and services.
• Continuous Improvement: Seek feedback, actively participate in training sessions, and adopt best practices to enhance appointment setting techniques and achieve higher success rates.

• Proven experience as an Inside Sales Appointment Setter in the staffing industry or a related field.
• Excellent verbal and written communication skills, with the ability to build rapport and convey value effectively.
• In-depth knowledge of the staffing industry, including an understanding of job roles, hiring practices, and workforce challenges.
• Proficient in using CRM software and other sales tools for lead management and appointment tracking.
• Self-motivated, goal-oriented, and capable of working independently to achieve targets.
• Ability to adapt to dynamic market conditions and changing client needs.
• Strong attention to detail, organization skills, and the ability to prioritize tasks.
• Previous experience with applicant tracking systems (ATS) is a plus.
• High school diploma or equivalent; additional education in sales or marketing is advantageous.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : VIRTUAL ASSISTANT

Work Hours : 9AM-5PM (GMT) ; UK timezone

Holidays : TBD

Pay Range : $ 800 - 1,200 USD per month

About the role:

This role will support two teams. Our Marketing and Customer Success teams. They would be need for 3-4 hours per day for Marketing and 4-5 hours per day for Customer Success.

Duties and Responsibilities:

• Marketing Duties:
• Review all incoming emails and replies to outbound marketing emails.
• Review all comments and messages on social media platforms.
• Manage best practices
• Uploading articles/content to the website
• Help manage the fact-checking/proofreading of articles
• Supporting with project management for video content

• Customer Succes Duties:
• Zendesk ticket support
• Data collection
• Login Email admin

• At least 2 years of Customer support experience
• Can write well, craft appropriate responses
• Project management
• Website management (not essential, but helpful)

Position : HR and Talent Acquisition Coordinator 

Work Hours (Client) : 9 AM - 5 PM PST | Mon - Fri

Work Hours (MNL) : 1 AM - 9 AM MNL | Mon - Fri

Holidays : 10 days of Public Holidays (based on the Philippine Public Holiday calendar) 8 days of Special Non-Working Holidays (based on the Philippine Public Holiday calendar)

Pay Range : $800 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

searching for an exceptional remote HR and Talent Acquisition Coordinator who shares our values to join our team, supporting our HR department with a wide variety of deliverables ranging from general HR initiatives to recruitment efforts. 

specializes in a variety of environmental planning, studies, and compliance tasks for

infrastructure, conservation, and restoration projects throughout California. Our clients include local, state, and federal government agencies, local resource conservation and open space districts, utilities, mining and aggregates companies, and many more. Our dedicated team of more than 50 biologists, arborists, and botanists work alongside agencies, clients, and crews to determine the most appropriate measures, permitting, and CEQA/NEPA compliance avenues to implement to support natural resource protection during project implementation.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE…

Are you the kind of person who thrives in a collaborative, employee-forward working environment? Do you enjoy creating, building, and maintaining long-term relationships in your work, finding satisfaction in making a lasting impact in protecting our region’s biodiversity, while also improving your community? 

If so, we are seeking a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. 

The HR and Talent Acquisition Coordinator plays a critical role by providing essential  support in both HR functions and our talent acquisition goals.  

You will enhance our team by: 

• Assist in creating and posting job requisitions on various job boards and in BambooHR applicant tracking system. 
• Screen incoming resumes and applications, ensuring they meet job requirements. 
• Coordinate and schedule interviews with candidates and hiring managers. 
• Conduct initial phone screenings to assess candidate qualifications and cultural fit.
• Maintain and update candidate records in BambooHR applicant tracking system. 
• Assist in the preparation of job offers and employment contracts. 
• Support with onboarding processes for new hires. 
• Assist with HR-related administrative tasks, such as maintaining employee records and files.
• Help with the coordination of employee training. 
• Assist with HR compliance, including ensuring the completion of required forms and documentation. 
• Support HR team in organizing employee events, meetings, and initiatives. 
• Respond to employee inquiries and provide general HR information.
• Assist with benefits administration tasks. 
• Keep accurate and up-to-date HR and recruitment data and reports. 
• Prepare and analyze HR metrics and reports as requested. 
• Send out internal announcements to the team. 
• Maintains the integrity and confidentiality of human resource files and records. 

Minimum Requirements:

WE’RE EXCITED ABOUT YOU BECAUSE YOU…

Have these minimum qualifications and knowledge or similar transferable skills:

• Associate’s degree in human resources, Business Administration, or related field preferred. 
• 2-3 years of experience in an HR administrative role or similar position. 
• Has knowledge or practical experience with California labor law (not required but a plus)
• Proven experience or internship in HR or talent acquisition is a plus. 
• Experience supporting recruiting for an environmental, biological, or architectural  /engineering firm is preferred. 
• Familiarity with HRIS and ATS software is advantageous. Experience with BambooHR preferred. 
• Strong organizational and time-management skills. 
• Excellent English written and verbal communication skills. 
• Proficiency in Microsoft Office Suite or related software. 
• Ability to handle confidential information with discretion. 
• Proficient with or the ability to quickly learn payroll management, human resource information systems (HRIS), and similar computer applications. 
• Night shift work consistent with Pacific time daytime hours required. 

We recognize that not all people have had the same career experiences and that a single individual may not possess all the skills listed above. That’s ok! If this position excites you, please apply. 

WHY YOU’LL LOVE WORKING WITH US

We provide a collaborative, employee-forward working environment. Do you enjoy creating, building and maintaining long-term relationships in your work and find satisfaction in making a lasting impact in protecting our biodiversity, while also protecting your community?  The company is looking for a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. We don’t hire candidates to suit the job, we find the work that fulfills our employees and helps them meet their professional goals.

OUR COMMITMENT TO EQUALITY, DIVERSITY, INCLUSION & BELONGING:

We create a “safe space” culture focused on fostering employee well-being, job satisfaction, and productivity. We are committed to a more inclusive and diverse workforce, where each employee can reach their full potential without the burden of discrimination or harassment. We strive to maintain a strong culture built upon our shared core values of Respect, Excellence, Passion, Integrity, and Teamwork.

The company is an equal opportunity employer.  We understand that diversity, including human diversity, is the key to the success of all healthy ecosystems. We are a forest of remarkable individuals, standing tall as our authentic selves and as one. We grow together to form a stable community that is diverse in character and content. 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Medical Writer | Content Writer

Work Hours:  Flexible Hours, as long as the work is being done (they're in GMT+4)

Holidays : TBD

Pay Range: $900- $1200

Duties and Responsibilities:

• Write all the various components required for service plans, ensuring accuracy, clarity, and consistency.
• Create service plans for their customers
• Produce a minimum of 1-2 pieces of content per day, provided all necessary information is available.
• Collaborate with cross-functional teams to gather relevant information and insights for content creation.

• Proficiency in Microsoft Office suite.
• Familiarity with Box software (training provided), similar to Dropbox, for efficient document management.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• A minimum of 3 years of experience in healthcare or social work is preferred, demonstrating a solid understanding of industry terminology and practices.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Detail-oriented, ensuring accuracy and consistency in all written materials.

NOTE:

This job posting is for active candidate pooling, aimed at building our talent pool. Your qualifications will be evaluated for both current and future job openings. If your skills and experience match a suitable role in the future, our recruitment team will contact you promptly. Please note that inclusion in our talent pool does not guarantee immediate placement or contact.

Responsibilities

• Provide high-level administrative support to executives.
• Manage calendars, schedule meetings, and make travel arrangements.
• Act as a liaison between executives and stakeholders.
• Prepare materials for meetings, presentations, and reports.
• Assist with special projects and tasks as assigned.
• Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients.
• Conduct research and compile data to support executive decision-making.
• Draft and edit correspondence, memos, and other documents.
• Organize and maintain executive files and records.
• Monitor and manage executive expenses and budgets.
• Plan and coordinate executive events, meetings, and conferences.
• Serve as the point of contact for internal and external stakeholders on behalf of executives.

• Minimum 1 year experience as an Executive Assistant or similar, preferably supporting C-level executives.
• Proven ability in managing calendars, schedules, and travel arrangements.
• Experience coordinating executive communications with professionalism and confidentiality.
• Strong research and analytical skills for effective decision-making support.
• Exceptional organizational abilities and multitasking skills in fast-paced environments.
• Excellent written and verbal communication skills, with precise drafting and editing abilities.
• Proficiency in Microsoft Office Suite, Google Workspace, and other relevant software.

• Proficient in basic bookkeeping tasks and financial record management.
• Bachelor's degree or equivalent experience preferred.
• Familiarity or experience working with AI tools is a plus.

• Proven experience in a supportive role, preferably as an executive assistant or in a similar capacity.

• Fully-remote work
• Competitive market rate

In a nutshell, as a Junior – Mid-level .Net Developer you will be supporting the Senior Developers. You will be developing custom software, maintaining and supporting software systems, and developing systems integration. Our local and international clients come from various industries, including financial and insurance, retail, media and supply chain.

Company Profile:

Our client is a company headquartered in Cape Town, South Africa, and they are a company filled with like-minded individuals who deliver quality solution delivery services and are motivated to make a positive impact in the world through technology. They partner with a global client base to deliver innovative business and technology solutions to the market fast, cost-effectively and ethically.

They are currently expanding their team here in the Philippines, and they are in search of a professional, and effective .Net Developer, who will be supporting the Senior Developers. You will have the opportunity to work on exciting and innovative projects and at the same time maintain a work-life balance lifestyle. If you are searching for something amazing that you can be an integral part of, this could be the perfect career move for you.

Duties and Responsibilities:

·       Serve as the initial point of contact for Customer queries or issues received via phone, email or other medium.

·       Develop and document design, source code and technical architecture.

·       Maintain and manage existing source code.

·       Design, develop and implement solutions to users’ needs and requirements.

·       Review and improve code

·       Run tests and fix bugs

·       Develop technical solutions to complex business problems.

Must-have Skills / Qualifications:

·       Minimum of 2 - 3 or more years’ experience building custom, web-based applications in .NET/ C#.

·       Completed a relevant degree or diploma from a good university (Honours or postgrad preferred).

·       Have spun up a project or solution from beginning to end.

·       Requires little supervision and is an excellent manager of self.

·       Excellent communicator

·       Resilient and able to deal with a tough customer

·       Able to interact with clients at a systems analysis level.

·       You have a knack for picking up new technologies.

·       Love to find easier ways of doing things, and a good problem solver.

·       Passionate about technology

·       Proven people management skills

·       Delivery focused

·       Able to work in projects (multi-task) environment.

·       Responsive to change

Advantageous or Nice to haves:

·       Experience in Microsoft SQL Server, MVC, Entity Framework, JavaScript

·       Experience in Web Services (Microsoft WCF and Web API)

·       Knowledge and understanding of Design Patterns

·       Working knowledge of SOLID Principles & Design Patterns

·       Agile & Test-Driven development experience

·       Experience in Git Source Control

·       Familiarity with Android development

·       Knowledge of Xamarin framework

·       Experience with Reporting tools

·       T-shaped – you possess broad general knowledge of the development landscape, and deep knowledge of your area of expertise.

·       Full-time contractor role – you will be an offshore developer to our client’s South African-headquartered company, with an office in the UK

·       20 days paid annual vacation leaves

·       5 days paid annual sick leaves

·       10 Philippine Public Holidays to be observed

·       Equipment Provided

An accounting staff is a member of the accounting department who performs routine financial and accounting tasks. Accounting Staff are often responsible for preparing reports, maintaining general ledgers and accounts payable files, and keeping up with the company's tax obligations.

• Male or Female

• At least a Bachelor’s / College degree in Accounting or Finance.

• Fresh graduates are welcome to apply.

• With or without experience in the basic principles of Finance, Accounting, or Bookkeeping

• Process invoice

• Maintaining Records and processing payments

• Reconciling bank statements.

Our company offers the following benefits to our employees:

Sss

Pag ibig

Philhealth

13th Month pay

Holidays

Leave benefits

Communication allowance

Rice Subsidy

Birthday Treats

Snacks

20% Employee Discount on selected products of the company