Salary: P40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• 3+ years of solid bookkeeping experience across all functions
• Advanced knowledge of bookkeeping and financial administration, accounts reconciliation and accounting software
• Strong Xero & Excel experience
• Sound knowledge of Shopify, Stripe, and PayPal transactions
• Meticulous data entry skills and attention to detail

Nice to Have:

• AU Bookkeeping
• AU Accounting
• Income Tax knowledge

What will you do?

• Preparation of monthly Management Accounts
• Preparation and review of general ledger
• Processing payroll and STP reporting
• Managing employee bonuses
• Preparing employees reimbursements
• Managing superannuation returns and payments
• Preparation of workers compensation insurance
• Helping managers with preparing annual budgets and forecast
• Maintain fixed asset register.
• Bank and Credit Card reconciliations
• Preparation and review of accounts payable, receivables, accruals, and prepayments
• Dealing with suppliers
• Dealing with customers and debt collection
• Ad hoc reporting and other duties as required

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client founded in 1984 is Sydney-based firm of Chartered Accountants and Business Advisors who specializes in creative financial solutions for small and medium businesses in Professional Services, Marketing, Investment, and Wholesale. They advise business of all stages from startups to established companies, both domestic and international.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: 11932146550 - Supply Chain Planner
Working Hours/Shift: M-F, Schedule/Shift will be TBD
Salary Range: 1000-1400 USD

Main Purpose of the Role:

As Supply Chain Planner you are responsible for working within the Supply Chain team to ensure all aspects of our supply chain is fully functioning. You will report to the Operations Manager. You will have excellent communication and time management skills. An ability to handle high volume workflow in a professional setting. Your function is to support the Supply Chain & Operations teams and ensure customer satisfaction.

Main Duties & Responsibilities:

·         Full cycle order management in a timely manner.

·         Liaise with warehouses, transport companies and manufacturers to ensure

·         smooth supply of goods on a continuous basis.

·         Plan delivery routes for company drivers and 3PLs.

·         Sort Delivery dockets and ensure invoice pricing matches the relevant sales

·         promotion in-store.

·         Manage promotional calendars for and product submissions for NPD and sales

·         promotions.

·         Match Invoice & Proof of Delivery (PODs) dockets on internal systems.

·         Liaise with the Commercial Team internally to handle all customer queries.

·         Coordinate with manufacturing plants upstream on production schedules &

·         product availability.

·         Plan internal promotional calendar schedules.

Qualifications:

·         2-3 years experience as a Supply Chain Planner or similar roles

·         Good communication skills and the ability to build rapport with customers.

·         Comfortable talking to customers via telephone.

·         Excellent computer skills, specifically for data entry, CRM and Excel.

·         Experience using CRM or Invoice software is also an advantage.

·         Ability to work to tight deadlines and under time constraints.

·         Ability to work to follow processes and work to achieve KPIs.

·         Experience in customer service or an office based role (highly desirable).

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Marketing and Recruiting Manager

Working hours: Monday to Friday, 8 AM - 4 PM CST / 10 PM - 6 AM Philippine Time

Holiday/s: US and/or PH Holidays

Salary Range: $1,000-$1,500/month

About the company:

We are a diversified and growing wastewater management company seeking a highly organized and talented individual to join our team as a Marketing Manager / Recruiting Manager. This remote position offers the opportunity to work in a critical role of a growing company and meaningfully contribute to it’s continued success.

Duties and responsibilities:

Marketing Manager (Approximately 50%):

• Develop and execute marketing campaigns for both brands across multiple channels including direct mail (postcards), digital (SEO, PPC, social), and guerrilla (door hangers, call scripts, community involvement, etc.)  

• Collaborate with third-party marketing vendors to implement the marketing plan and measure results.

• Monitor campaign results and provide weekly reports to the president.

• Contribute innovative ideas to enhance brand visibility and engagement.

Recruiting Manager (Approximately 50%):

• Actively recruit technicians, entry-level general laborers, and customer service representatives to work within a single company brand or across multiple (depending on role).

• Post job openings on third-party job boards and monitor and adjust strategy based on results.

• Screen and assess candidate qualifications.

• Conduct first-round phone interviews and coordinate second-round in-person interviews with onsite team members for qualified candidates.

• Collaborate with HR and hiring managers to ensure a smooth recruitment process.

• Proven experience in marketing and recruiting for US-based companies.

• Strong understanding of digital marketing strategies and campaign implementation.

• Familiarity with third-party marketing vendors and effective collaboration.

• Demonstrated success in recruiting technical and labor positions.

• Excellent communication and interpersonal skills.

• Ability to work independently and meet deadlines.

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you a problem solver and enjoy AI technology with a passion for project management? Do you have experience in product support or service desk? If so, we have an exciting opportunity for you to join our valued client, a B2B technology company based in Melbourne, Australia. 

We are seeking a PRODUCT SUPPORT SPECIALIST to help manage the software development workflow for our groundbreaking insights tech platform. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

The PRODUCT SUPPORT SPECIALIST is pivotal in managing support tickets for users of our platform. You will run flight control for customised platform management, making sure tickets are prioritised and delivered on time and to spec. 

Problem solving, identifying objectives, key resources and potential blockers are key. 

To deliver this effectively you need to learn the platform and provide first level support where appropriate and to escalate tickets for assessment by the broader technical services and developer team. You will work with stakeholders including research consultants, product developers, marketing, product designers and technical writers. 

RESPONSIBILITIES 

• Triaging tickets using Jira 
• Assisting internal and external customers with technical enquiries and requests 
• Identifying customer issues, logging and fixing problems 
• Setting clear direction for the developer team based on the specification and the objectives of the engagement 
• Briefing developers and technical services resources on projects and tasks using Jira and Confluence 
• Communicating with stakeholders 
• Removing blockers / impediments to the work 
• Identifying if projects are heading off track and taking the appropriate action as a result 

• Working with senior management on prioritisation 
• Maintaining documentation and knowledge base 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• At least 5 years of relevant experience in project support, Customer Training or Service Desk environment. 
• Must be tech-savvy and work with stakeholders including research consultants, product developers, marketing, product designers, and technical writers. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 

• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Being fully present in the moment, cultivating mindfulness, and finding joy in the present, encourages you to appreciate each moment and find balance in your lives. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  acteristics protected by applicable law.

Salary: P40,000 to P45,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• Degree/Diploma related to the role (Accounting, Bookkeeping, etc.)
• Knowledge in AP/AR Functions
• Knowledge in Bank Reconciliation
• Knowledge in Credit Card Reconciliation
• MS Office Skills

Nice to Have:

• XERO Software
• Other Accounting Software
• Advance MS Office Skills

What will you do?

Account Payable Function

• Secure approvals: Ensure proper authorization for all invoices.
• Match & maintain: Match invoices to purchase orders, update supplier profiles, and track trade credit terms.
• Payment cycle: Enter invoices, process payments, handle inquiries, and monitor aging reports.

Intercompany Transactions

• Ensure Intercompany purchase and payment are accurately process and monitor.

Cashflow Forecast

• Assisting weekly/fortnightly supplier payment forecast per payment term.

Account Receivable Function

• Manage delinquent accounts: Liaise with the sales team on outstanding accounts, educate them on company trade terms, assist with collections, and answer payment-related inquiries.
• Monitor and optimize receivables: Track the Trade Debtors Ageing report and collaborate with the sales team to implement effective credit control strategies.

Fixed Asset Register

• Assist in ensuring the accurate entry and classification of fixed assets within the Fixed Asset Register and is up to date.

Bank Reconciliation

• Ensured financial accuracy by reconciling ledger and bank accounts, meticulously analyzing sales team payments, resolving discrepancies, managing aging items, and setting up banking requirements for new stores.

Credit Card Expenses

• Manage corporate credit card statements from distribution to reconciliation, verifying supporting documents, employee signoffs, and accurate expense coding.

General / Ad hoc Duty

• Assisting Ad hoc reporting requirement and general administration function including maintaining appropriate document filing and archiving.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2-3 days per week Office-based; 2-3 days per week Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is Australia’s largest sleep specialist with 50 retail stores and 2 distribution centres covering 3 states and 1 territory. They take pride in knowing more about sleep business than anyone else, their staff are experts in providing the best advice possible to guarantee a good night's sleep.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Job Description

Publicists play a crucial role in securing media coverage for their clients, functioning as the equivalent of cheerleaders in the media world. Their primary responsibility is to persuade journalists to feature their clients through various means.

Publicists, also recognized as press agents, achieve this by disseminating press releases. These comprehensive announcements are distributed widely to the media to inform them of noteworthy news and, ideally spark interest in creating stories. Typically, publicists craft these press releases to unveil information about their client's new ventures and corporate developments.

Combining elements of creativity and corporate communication, a career in publicity may well-suited for individuals with a knack for writing who prefer to avoid salaries and intense competition often associated with journalism roles.

Publicist Duties and Responsibilities

As part of their day's regular duties and tasks, a publicist may perform some or all of the following:

• Create and execute publicity plans for clients
• Write press releases, which are generalized announcements
• Cultivate relationships with journalists in order to place stories with them; good publicists understand the inner-workings of the media so they can recognize the stories that certain journalists want to write about
• Discern which stories are obvious and don't require much in the way of publicity
• Pitch new stories to media
• Arrange and flesh out talking points for press visits, interviews. appointments, and press conferences
• Create and edit press releases, media alerts, and press kit materials
• Build and maintain relationships with various media outlets

Qualification:

• Experience working as an intern publicist.

Publicist Skills and Competencies

Apart from meeting educational and other prerequisites, candidates equipped with the following abilities may enhance their performance in the role:

Positive attitude: A favorable mindset is crucial, as publicists are tasked with presenting the products they work in an intriguing light. if you're not inclined to promote things you're not personally interested in, this role may not be the best fit.

Interpersonal skills: The ability to communicate effectively and establish successful networks with a diverse range of individuals is paramount .

Writing proficiency: Strong writing skills are essential to create polished publicity releases and other materials. Many publicists take on the responsibility of developing and writing their own press kits, making impeccable grammar and writing abilities crucial.

Composed and collected demeanor: A publicists must manage a substantial tamount of information, maintain composure under pressure, and never succumb to being stars' truck when dealing with celebrity clients.

Hi! We’re Smartsourcing, looking for a Procurement Admin Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: 14260012562 - Credit Controller
Working Hours/Shift: M-F, Schedule/Shift will be TBD
Salary Range: 1000-1400 USD

Overview:

As Credit Controller you are responsible for working within the Finance team to ensure all aspects of our cash collection cycle is fully functioning. You will report to the Financial Controller. You will have excellent communication and time management skills. An ability to handle high volume workflow in a professional setting. Your function is to support the Finance team and ensure high levels of credit adhered in line with Group policy.

Main Duties & Responsibilities:

• Manage all of Group credit control functions in each business unit.
• Minimize bad debt risk and credit exposure by ensuring group credit limits are operating effectively.
• Manage SEPA Direct Debit system.Liaise with the Commercial team to ensure prompt collection of Debtor Accounts.
• Report to management any outstanding issues and potential debtor defaults or problems and communicate on account queries from Debtors and internal departments. 
• Ensure a reduction in DSO by monitoring debtor balances.
• Reconciliation of bank accounts in Xero, managing unapplied payments, requesting remittance from Debtors, lodging cheques and any ad hoc cash.
• Oversee an Early Warnings Report to ensure proactive steps are taken to maximize collections.
• Liaise with debtors to resolve any queries.
• Process all credit notes from sales promotions.
• Circulate to Group and Commercial team weekly debtor statements.
• Prepare reports and presentations as requested by the Financial Controller and for year-end accountants for the annual set of accounts

Qualifications:

·         2-3 years experience as a Supply Chain Planner or similar roles

·         Good communication skills and the ability to build rapport with customers.

·         Comfortable talking to customers via telephone.

·         Excellent computer skills, specifically for data entry, CRM and Excel.

·         Experience using CRM or Invoice software is also an advantage.

·         Ability to work to tight deadlines and under time constraints.

·         Ability to work to follow processes and work to achieve KPIs.

·         Experience in customer service or an office based role (highly desirable).

Position : Ads Specialist

Working Hours : 40 hours per week CST
Salary Range : $900-$1500

Duties and Responsibilities:

• Funnel Development and Optimization:
  - Design, implement, and optimize end-to-end marketing funnels across paid search, social and programmatic campaign management to drive lead generation and customer acquisition.
• Collaborate with cross-functional teams to align funnel strategies with overall marketing and sales objectives.
• Paid Search, Social, and Programmatic Campaign Management:
  - Develop and execute paid search campaigns using platforms such as Google Ads-Plan, implement, and optimize paid social media campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter.
• - Utilize audience segmentation and targeting strategies to maximize campaign effectiveness.
• Conversion Rate Optimization (CRO)

• Implement and oversee A/B testing initiatives to optimize ad creatives, landing pages, and other elements of the funnel.
• Work closely with the design and development teams to enhance user experience and conversion rates

• Performance Analysis and Reporting:

• Generate regular and ad-hoc reports on funnel performance, providing actionable insights and recommendations.
• Utilize data analysis to measure the impact of paid campaigns on lead quality, conversion rates, and overall marketing ROI.

• At Least 3 years of experience in the same role
• Experience in Google Ads, Google Analytics, Meta/Facebook Business Manager, Linkedin Campaign Manager, Hubspot
• Someone who has an experience in creating of reporting dashboards
• Experience in any Competitor analysis tools (analyzing performance vs. competitor ads)

Position : Sales Development Representative

Working Hours : Monday - Friday 9am-5pm MST

Salary Range : USD 800 - USD 1,500/month

Main Responsibilities:

● Craft and execute targeted email campaigns to engage potential clients, providing valuable

insights and promoting the company's offerings.

● Proactively connect with and nurture relationships on LinkedIn.

● Initiate outbound calls to prospective clients, delivering compelling messages and

establishing initial connections to generate interest and leads.

Qualifications:

● Minimum of 2 years of experience in Sales Development.

● Prior Lead Generation experience.

● Proficiency in Google Workspace and LinkedIn Sales Navigator.

● Independent, competent, and accountable.

● Above-average to excellent communication and written skills.

Position                           : Hubspot Admin

Working Hours           : Central Time (flexible and there can be an overlap about 4 hours )

Holidays                     : US or PH Holidays

Salary Range                        : 1000-2000 USD/month

About the Company

The company was created to allow Artists to showcase and advertise their work, also to offer suggestions and support to other artists in all fields.

About you

We are seeking an individual to provide comprehensive support in managing day-to-day tasks within HubSpot, including but not limited to automations, workflows, and content management systems. The responsibilities extend to overseeing various aspects of marketing operations. The ideal candidate for this role should possess an advanced proficiency in HubSpot, demonstrating mastery in utilizing its features and functionalities.

Main Responsibilities

• Execute routine tasks within the HubSpot platform to ensure seamless daily operations.
• Monitor and manage data, contacts, and activities to maintain a well-organized and up-to-date system.
• Develop, implement, and optimize automated processes and workflows to enhance efficiency and productivity.
• Troubleshoot and resolve any issues related to automations and workflows.
• Oversee content management within HubSpot, ensuring consistency, accuracy, and relevance.
• Collaborate with content creators to effectively organize and showcase content.
• Contribute to the overall success of marketing operations by actively participating in planning

Tools to use 

• Hubspot (required)
• Zapier (required)
• Salesforce

• Minimum of 5 years of hands-on experience in utilizing HubSpot, with a proven track record of successfully leveraging the platform.
• Very good communication skills in Englishto facilitate effective collaboration and articulate ideas clearly.

• HubSpot Mastery:
• Advanced proficiency in HubSpot, showcasing a deep understanding of features and functionalities.
• Proven ability to execute routine tasks, manage data, and ensure seamless daily operations within the HubSpot platform.
• Automations and Workflows:
• Expertise in developing, implementing, and optimizing automated processes and workflows for increased efficiency.
• Demonstrated capability to troubleshoot and resolve issues related to automations and workflows.
• Content Management System:
• Experience overseeing content management within HubSpot, ensuring consistency, accuracy, and relevance.
• Collaborative approach to working with content creators for effective organization and presentation of content.
• Marketing Operations:
• Active contribution to the success of marketing operations, including planning and execution.
• Ability to provide insights and recommendations for improving marketing strategies using HubSpot tools.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

ACCOUNTABILITIES

Permit approvals / coordination with retailers – visuals, repairs,

installations, pullouts, transfers, inventory, store visits, principal visit

ad-hoc activities, etc.

o Coordination with retailers on promo implementation/price increase /

FSP

o Coordination with brands and retailers on Merchandise Support

Forms (MSF)

o Chasing accounts on sales reconciliation and collection concerns.

o Encoding of Salon manual order forms

o Visiting retail stores as needed

o Performing other administrative tasks that may be needed assistance

be assigned

on assisting in the cash counter and if needed to work on weekends.

#LI-RA1

This is an opportunity to join our rapidly growing team in British Columbia. We are a rapidly growing business within the e-commerce industry focusing on buying, selling, and launching brands and products on Amazon.  Over the last few years, we have grown at an average rate of 30% each year. This newly-created position will be an integral part of our team as we embark on the next phase of our growth.

Work Schedule:
Tuesday to Saturday, 2AM to 10AM Philippines Time

Key Responsibility:

• Set the KPI’s for traffic, sales, and profit per product.
• Create a dashboard that allows any member of the team to quickly analyze whether a product is performing poorly, average, or great.
• Analyze the Daily Sales Tracker, 7 day trend, GAP Analysis, Keyword Rank Tracker, Brand Analytics, Product Opportunity Explorer and any other tools/datasets related to the performance of products live on the Amazon platform.
• Create clear and achievable action plans for increasing revenue and profit per SKU based on the data observed.
• Intimately understand the performance goals of each product
• Maintain a dashboard/scorecard for all products live on the Amazon platform that clearly outlines the success or failure of a product
• Work closely with the PPC Manager during product launches and provide them with the necessary data needed to make optimal changes to the PPC Strategy
• Determine when a product should be discontinued and that capital be reinvested into other products
• Update products on Amazon via flat file and/or the Edit Inventory page with the necessary changes to boost SKU performance
• Liaise with the Brand Management team to deliver potential action plans for the upcoming week/month/quarter.
• Create design briefs for listing copy that is best fit for the product based upon your research of other successful products.
• Create design briefs for graphics/photography that is best fit for the product based upon your research of other successful products.
• Maintain internal processes/SOPs/systems that can be duplicated when additional SKU Optimization Specialists are needed
• Work with other SKU Optimization Specialists as applicable

• Must be detail oriented and analytical with proven performance marketing/ conversion rate optimization (CRO) experience and results.
• A keen understanding of all datapoints pertaining to SKU performance and how to determine what actions can be taken to improve those metrics
• Highly organized
• Ability to create excel reports/templates/pivot tables
• Excellent proficiency in English (Both spoken and written).
• Ability to plan and execute strategies independently that align with the organization’s goals and objectives.
• Proficiency in Asana, Slack, Excel, Google, Office, Loom.

• Work from home

The Training & Quality Manager will be responsible for overseeing the daily training and quality management operations aimed at achieving business objectives.

This encompasses, but is not restricted to, developing & executing the project’s quality assurance strategy, implementing the end-to-end training and development roadmap, and identifying opportunities for continuous improvement initiatives, ensuring the realization of benefits, and maintaining effective communication with clients, Player Engagement leadership and stakeholders.

Training Responsibilities

• Design and develop comprehensive training programs (PST to Nesting) for new and existing employees, ensuring alignment with organizational goals.
• Oversee training sessions covering diverse topics such as product knowledge, customer service skills, and company policies.
• Identify performance opportunities and strengths among team members.
• Develop individualized training plans to enhance the skills and capabilities of each staff member.
• Produce a variety of training materials, including manuals, presentations, and multimedia content.
• Implement continuous improvement initiatives in training programs based on feedback, evaluations, and industry best practices.
• Work closely with the Operations team to ensure that training programs align with operational goals and client requirements.
• Implement systems for evaluating the effectiveness of training programs and gather feedback from participants.

Quality Management Responsibilities:

• Develop and implement a quality monitoring program to assess the performance of Player Engagement agents.
• Ensure that agents adhere to organizational policies, industry regulations, and client-specific requirements.
• Conduct root cause analysis on quality issues, identifying underlying problems and implementing corrective actions.
• Conduct calibration sessions to ensure consistency in quality evaluations among different evaluators.
• Define and track key performance indicators (KPIs) related to quality, providing regular reports to management.
• Work closely with clients to understand and meet their quality expectations, address concerns, and implement improvement initiatives.
• Implement continuous improvement initiatives based on quality metrics, client feedback, and industry best practices.
• Analyze data related to quality performance and prepare reports for management and clients.
• Emphasize a customer-centric approach to quality, ensuring that service delivery meets or exceeds customer expectations.

Collaboration with Global Support Teams:

• Collaborate with other departments, such as Talent Acquisition, Global L&D and Global QC, to address cross-functional concerns issues

Technical Skills:

• Written & Spoken Communication Skills (Advanced)
• Training Needs Analysis (Advanced)
• Training Design & Development (Advanced)
• Training Evaluation (Advanced)
• Program Management (Advanced to Strategic)
• Instructional Design (Intermediate)
• Learning Management Systems (Intermediate)
• Knowledge Management (Intermediate)
• Quality Monitoring and Evaluation (Advanced)
• Quality Management Tools & Systems (Intermediate to Advanced)
• Data Analytics (Intermediate to Advanced)
• Presentation Skills (Advanced)
• Root Cause Analysis (Advanced)
• MS Office and/or Google Suite (Intermediate to Advanced)
• Excel and/or Google Sheets (Intermediate to Advanced)

Behavioral Skills:

• Coaching & mentoring (Advanced)
• Stakeholder Management (Advanced)
• Team Building & collaboration (Advanced)
• Creativity & Design Thinking (Intermediate to Advanced)
• Performance Management (Advanced)
• Change Management (Intermediate)
• Sense of Urgency & Ownership (Advanced)

Work Experience:

• At least 3 years of experience in Training & Quality Management, preferably in a shared service or BPO organization.
• Strong grasp of the ADDIE model or similar ISD and/or training methodology
• Demonstrated ability to build relationships and effectively connect with stakeholders.
• Experience coaching & mentoring new team members.
• Proven track record of Training and Quality Program Management for programs with over 200 team members.
• Proven ability to solve program level learning challenges.

Educational Background:

• Bachelor's Degree in Business Administration, Organizational Development, Human Resources, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience
• Six Sigma, COPC, CLDP, ISD and/or Coaching certification is an advantage

• Hybrid work setup
• Non-taxable Allowances
• Paid Time Offs
• Annual Corporate Bonus
• HMO and Life Insurance

Role Information: EN

Studio: KWM

Area of Work: Player Engagement

Location: Asia Pacific, Philippines, Pasig

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

We are currently seeking a talented Graphic Designer to join our team. This is a work-from-home opportunity, allowing you to showcase your creativity and design skills remotely. As a Graphic Designer, you will be responsible for creating visually appealing graphics and designs that meet our clients' requirements and objectives.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job Title: Executive Assistant

Salary Range: $1200 to $1500 per month (DOE)

Working hours: TBD

Tasks:

• ads-design, Social Ads / Media Design, Google Display Design, WebDesign etc.

Qualifications:

• good communication skills who can talk directly with the person who needs the design task to be done
• Tools: Adobe Creative Suite, Google Suite
• years of experience doesn't matter but portfolio will be needed

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN or Registered Nurse Utilization Review to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

The Utilization Review Specialist plays a critical role in assessing the utilization of healthcare services to ensure quality care while managing costs. They are responsible for reviewing medical records, treatment plans, and services provided to patients to determine if they meet established guidelines, medical necessity, and standards of care. This role collaborates with healthcare providers, insurance companies, and other stakeholders to optimize patient care and manage healthcare costs.

• will be handling cases from beginning to end
• will see which authorizations are about to expire and they will review the chart, determine their next eligibility, complete that review with the insurance company
• will have to communicate with other departments to gather information that might be missing or incomplete.

Qualifications:

• Current and valid PHRN license
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Experience with utilization review and management even if from the insurance perspective is helpful
• can do high level work
• Establishing relationships with the insurance companies and having that personality is important
• Willing to work on a shifting schedule
• Must be residing in Greater Manila Area Only

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

The Associate Talent Sourcer supports the recruitment team by identifying and engaging potential candidates for various job openings. They use a variety of sourcing techniques and channels to find qualified individuals and then screen and assess their suitability for specific requirements, contributing to the overall talent acquisition process.

Duties and Responsibilities:

• Reviewing and posting attractive job adverts on different job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods on online job boards, professional networking sites, and databases to identify and attract potential candidates for specific job requirements.
• Initiating communication with prospective candidates, building relationships, and providing them with relevant information about the job opportunities.
• Evaluating candidate qualifications and suitability through initial phone or video interviews, assessing their skills, experience, and cultural fit.
• Keeping abreast of industry trends, talent communities, and competitive landscapes to optimize sourcing strategies and always maintain a strong talent pipeline, especially for highly repeatable roles.
• Maintaining accurate candidate data and records in applicant tracking systems (ATS) or relevant databases.
• Working backwards from agreed metrics to optimize the sourcing strategy and maintain agreed service levels.
• Supporting recruiters on ad hoc sourcing related administrative tasks
• Promoting the employer brand by presenting job opportunities in an attractive and compelling manner to potential candidates, and effectively influencing others to leverage social media tools in alignment with Cielo’s brand strategy.
• Coordinating feedback and facilitating the overall recruitment process to ensure a smooth candidate experience.
• Actively seeking and engaging with candidates from diverse backgrounds to enhance the company’s commitment to inclusivity.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

• Must do necessary reports related to sales of the stores
• Coordinates with the respective departments regarding the concerns in the Operations.
• Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated, and identify opportunities for improvements.
• Review, analyze, and evaluate business procedures.
• Ensures the work environment is adequate and safe.
• Implements policies and procedures that will improve day-to-day operations.
• Oversees sales activities, purchasing, and inventory, ensuring each is reaching its goals set by leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts each brand's budget and cost of sales to achieve financial objectives.
• Communicates and explains directions, policies, or procedures to OMs / AOMs.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads Coordination and integration of efforts among operations and other departments.
• Project a positive image of the organization to employees, customers, industry and ,community.

About the Role

Job Title : Franchise Relations Associate
Reports to: Franchise Relations Manager
Salary: 18,000
Work Schedule: Monday-Friday

Summary

• Find and develop leads for the company that our Sales Team can then nurture.
• Prospect potential investors would be a great fit as our business partners.
• Maintaining an accurate and detailed sales database.
• Setting a brand presentation schedule, ensuring all target clients will attend.
• Interacts with customers, offering assistance and responding to queries about products and purchases.
• Create franchise relations internal and external memo.
• Assisting FSO to all facets of the sales process.

The marketing officer will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
• Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.

The General Accounting Associate will be in charge of:

• The monthly closing of the books of accounts
• Adjustments/Corrections for all accounts
• Accruals recording
• Bank Reconciliation
• Preparation of financial statements per store level
• Tax reconciliation
• Accounts Reconciliation
• AP and AR Aging and reconciliation
• Preparing the working papers and schedules for every account monthly
• Assisting the External Auditors in conducting their Audit

About the Role

Job Title  : Senior Accounting Associate
Reports to: Accounting Head 
Salary: 20,000-25,000
Work Schedule: Monday - Friday

Summary

• The monthly closing of the books of accounts
• Adjustments/Corrections for all accounts
• Accruals recording
• Bank Reconciliation
• Preparation of financial statements per store level
• Tax reconciliation
• Accounts Reconciliation
• AP and AR Aging and reconciliation
• Preparing the working papers and schedules for every account monthly
• Assisting the External Auditors in conducting their Audit