The Technical Support Representative, Tier 2 team assists the Tier 1 Support team by liaising between Support, Development, and Product teams. These experts are part of the technical leaders within the Assessment Delivery Operations and Support department (ADOS), providing regular feedback and updates on our client's issues with the product to both the internal ADOS Technical Support team and internal stakeholders. Similar to the Tier 1 team, the Tier 2 team works to establish if reported bugs are reproducible and create detailed escalations for Tier 3 by gathering logs and providing imperative information surrounding the issue.

Armed with this knowledge, these experts act as an informal escalation point for any questions the broader support may have about our products. Liaising with Tier 3, they give proactive feedback and input to Product, Internal Support, and Quality and Knowledge teams to improve the support we deliver to our customers. This role explicitly provides a high level of responsibility, being the first internal point of contact on our products and a Technical Support representative for customers externally and colleagues internally. Together with their fellow Tier 2 colleagues, they report issues and identify bugs for escalation to our Tier 3 engineers.

Key Responsibilities and Outputs:

• Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1
• Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues
• Maintain consistent ticket quality, achieving the agreed-upon target for monthly reviews
• Proactively support users of the Turnitin products (administrators, instructors, teaching assistants, exam takers and proctors) ensuring problem resolution, system access, optimal system performance, and overall customer happiness
• Become a Subject Matter Expert on all Turnitin Assessment Products and services
• Attend Stand-Up meetings with support leadership teams to provide meaningful input from our customers
• Be the first to identify issues and trends with our support leadership and tier 3 teams to understand issues/trends
• Share your knowledge across the team through informal training and team meetings & stand-ups
• Supporting the Quality and Knowledge team with the creation of training modules
• Point of contact for shadowing new Tier 2 team members
• Project work during quieter spells to improve team knowledge and processes
• Prioritize escalated tickets to the Tier 3 team
• Ensure efficient transfer of information between Tier 1 and support leadership teams
• Work closely with our Integrations Team
• Review top issues monthly for external education and ticket reduction

People skills:

• Translate technical information into customer-friendly explanations and understandable terms for the Client, Technical Support Team and other departments at Tii
• Recognizing situations that need to be de-escalated or resolved appropriately
• Consistently maintain effective communication with nearshore teams to enhance the customer experience
• Ability to manage multiple priorities and multi-task
• Excel at developing and maintaining good working relationships between Tier 1, Tier 2, Product, Integrations, and Support Leadership teams
• Champion customer centricity at all times, understanding when to push back on advice that does not meet our customer's expectations
• Actively collaborate with team members on all tasks, projects and assignments to resolve complex issues

Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.

Responsibilities: 

• Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms. 
• Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
• Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
• Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
• Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
• Ensure all document processes are followed and DOA’s approvals adhered to at all times.
• Enable the business to meet its cash collection targets and needs.

What an Analyst in Loyalty Technical Solutions does at Visa:

As an Analyst, you will be a member of a team of highly motivated experts who specialize in Visa’s loyalty systems and solutions. You will leverage our capability to deliver strategic and innovative solutions for new campaign offerings and provide superior post-launch account management activities for our AP clients.

In this role, you are expected to:

• Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs 
• Communicate and engage with diverse functional stakeholders throughout service delivery
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
• Influence decision makers at staff, senior & executive management levels within Client & Visa organizations through a combination of negotiation & consultative output
• Use technical expertise blended with business acumen to solve complex problems
• Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
• Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

Why this is important to Visa:

As an Analyst, you play a pivotal role in ensuring that you and your team are fully capable and confident of implementing campaigns that are completed timely, cost effectively, accurately and reliably.

This role provides you an excellent opportunity to deepen client partnerships by driving value to our clients, and delivering and optimizing services that will help grow their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Carousell is seeking a skilled Group Tax Associate Manager to join our corporate controllership team. In this role, you will work closely with finance teams across the organization, leveraging your expertise in tax within the APAC region. Reporting to the Group Head of Tax and Treasury in Bangalore, you will play a key role in shaping and executing our tax projects. The ideal candidate will bring extensive experience in managing tax function and a proven track record in the APAC market

Roles and Responsibilities:

• Ensure tax compliance and timely filing of returns  - handle tax compliance processes for corporate income tax, indirect tax (eg GST, VAT, SST or equivalent), WHT, Stamp Duty. This requires working with the tax agents and the controllers to ensure that all returns are filed and payments are made within the prescribed timelines. 

• Review tax computations and provide tax advisory and support to business groups

• Collaborate with external professionals and local tax authorities to manage tax-related matters and address tax queries

• Tax Controversy – assist with tax enquiries/ tax audits for the key jurisdictions under coverage.

• Assist with tax provisioning 

• Transfer Pricing - assist with transfer pricing compliance obligations (where required).

• Analyze and interpret the impact of changes to laws and regulations on tax liabilities and tax structuring

The Land Acquisition Specialist is a Project-based role which will be responsible in facilitating land acquisition requirements for one of ib vogt's solar projects based in the province of Iloilo in the Philippines in support of Project development activities.

• Work with the Land Acquisition Manager in screening new site locations in partnership with Project Development Managers. 
• In the absence of or in support of the Land Acquisition Manager, represent the company to landowners, presenting project opportunities and establishing new relationships.
• Work with the Land Acquisition Manager in negotiation and execution of land lease and purchase agreements, securing right of way for transmission lines and substations.
• Work closely with transmission line route assessment, land survey and other land related service providers .
• Maintain open communication with landowners and municipalities and collaborate with internal and external stakeholders.
• Manage and maintain accurate records of signed land leases, including registration processes with the Land Survey.
• Maintain and/or establish good relationships with relevant external stakeholders/government agencies involved in securing land related documents.
• Provide support to team members and colleagues as needed throughout other project phases.

Summary of This Role:
To develop and secure existing/new pipeline, this position will assist the Project Development Team with:

• The advancement of development activities for new wind power projects.
• Assessing and verifying sites fit for purpose from a technical, legal and commercial view and maintaining database of land maps, data, and documents
• Managing the permitting & approvals related to land, project development and grid interconnection 
• Providing support in contract management and coordination with interdepartmental teams within IBV (i.e. Legal, E&S, grid management, Admin)

Your Job

• Assist in site activities as needed
• Act as overall document controller for the wind team
• Maintain project database for the wind projects
• Conduct required administrative tasks & permitting tasks related to land departments and other government agencies
• Project schedule monitoring and reporting

This role reports directly to the Regional Grid Solutions Manager based in Kuala Lumpur, Malaysia. The Grid Solutions Manager is a hybrid engineering and management role who would manage the engineering and designing organizations of the grid connections for medium to large scale solar projects and have oversight of the effective and efficient execution of grid projects by coordinating with different external stakeholders to develop the project schedules, address technical issues and designs, and to work with internal stakeholders to forecast work and develop a schedule of execution. The scope of works / duties and responsibilities for this role include the following but not limited to:

• Participate in projects from the conceptual phase until operation across the Asia Pacific region.
• Take on engineering and design of grid connections.
• Support the project development with technical expertise during the early stages of projects and new markets across the Asia Pacific region.
• Qualify and manage external engineering consultants.
• Specify and coordinate the technical aspects of tendering interconnection infrastructure projects to sub-contractors.
• Coordinate sub-contractors during design and execution of projects in cooperation with the on-site team across Asia Pacific region.
• Aggregating, managing and producing documentation and information for management, clients, lenders and advisers.
• Meet with utilities and stakeholders within the Asia Pacific region for technical discussions.
•  Coordination and communication with third party technical advisors.
• Other ad hoc as assigned.

Job Description:

As a member of the EUS Workstation Vulnerability Remediation team, the Sr. Operation Analyst will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment. This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM

• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.

• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.

• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.

• Improve processes and support methodologies by assessing need and requirements.

• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.

•  Act as the point person for Exception Management/requests

• Willing to cover and support U.S. business timings extensively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Prepare and file related tax returns (e.g., VAT, income tax, withholding tax) accurately and on time.
• Ensure compliance with BIR and other regulatory requirements.
• Maintain organized tax records and documentation for internal and external audits.
• Reconcile tax-related accounts to ensure accurate reporting.
• Assist on tax refund filing.
• Assist in researching and interpreting tax laws, advising on implications for business operations.
• Support the development of tax strategies and provide guidance to departments on tax-related issues.
• Serve as the primary contact for BIR and other government audits related to tax matters.
• Provide documentation and support to auditors, ensuring timely response to requests. Internal Revenue (BIR), BOI, 
• Securities and Exchange Commission (SEC).
• Monitor and ensure compliance with new tax regulations and advise management on potential impacts.
• Assist in monitoring and processing of related compliances and filings

As a Talent Acquisition Coordinator, you'll oversee the entire recruitment process, from job postings to onboarding. You'll need strong communication skills, a deep understanding of recruitment, and a passion for optimizing hiring workflows.

Key Responsibilities:

• Post and update job ads across multiple job portals and conduct passive sourcing to attract potential candidates.
• Upload, screen, and review CVs from LinkedIn and other job boards to match job qualifications.
• Respond to candidate inquiries through LinkedIn, email, and other messaging platforms.
• Send Pre-Employment requirements to new hires and ensure that their requirements are completed prior to the start date.
• Track and update candidate progress.
• Schedule and coordinate onboarding sessions for new hires.
• Prepare and organize pre-onboarding and post-hire documents.
• Stay informed about the latest recruitment and talent engagement trends and best practices.

• Proven experience in recruitment and onboarding processes.
• Strong organizational and multitasking skills.
• Familiarity with recruitment software (e.g., Workable) and testing tools (e.g., Test Gorilla).
• Excellent written and verbal communication.
• Ability to lead process improvements and collaborate across teams.

Our ideal candidate possesses the following qualities and traits:

• proactive, adaptable, and flexible
• highly professional
• has the willingness to go the extra mile to achieve desired outcomes
• with strong collaboration and communication skills to work effectively with cross-functional teams
• with strong problem-solving skills
• committed to continuous improvements and willing to experiment with new approaches and techniques to work processes

We are currently looking for an experienced Motion Graphic Artist who will work on projects that include design and animation for campaigns, presentations, and events. The Motion Graphic Artist will be responsible for developing inspired concepts, designs, and animation, and will work with the rest of the design team to oversee each project through to its completion.

Responsibilities

• Design and create enticing motion graphics for video deliverables
• Prepare design plan, concept and layout for motion graphic project.
• Create and deliver motion graphics in various media including web, mobile, etc.
• Work with the design team to understand project scope and objectives.
• Assist in selecting audio, video, colors, animation, etc for graphic design
• Research and analyze best design techniques and solutions to create motion graphics.
• Assist in designing and creating storyboards
• Participate in a brainstorming session to share new design perspectives and ideas.
• Maintain and follow best practices for versioning control, naming convention and organization of graphic files
• Maintain up-to-date knowledge about latest graphic design techniques.
• Ensure compliance with brief guidelines, company guidelines and design standards.
• Refines the creative process and creates title sequences
• Edits video footage and adding creative work
• Adhere to brief guidelines in ways that still push creative boundaries
• Create graphic templates for use by other team members
• Staying up to date on the latest graphic design techniques
• Other tasks may be assigned

• Prior experience as a Motion Graphics Artist as well as a strong portfolio of sample projects of motion graphics work in relation to design and animation
• Strong knowledge and expertise in using Adobe After Effects and Adobe Premiere Pro or similar Adobe Creative Suite tools and other common motion graphics design software
• Keen eye for design and aesthetics in terms of animation
• Must have excellent design, typography and layout skills
• Organized and can prioritize effectively
• Excellent communication skills and can clearly articulate your ideas
• Strong team player who can collaborate effectively with different stakeholders
• Knowledge of animating 2D Characters is an advantage
• Advanced knowledge with different kinetic typography techniques is a plus
• Advanced knowledge with motion design trends in the web3.0 space is an advantage

• HMO
• Work From Home
• Tokens
• Leave Credits
• Training & Development

NOW HIRING: Real Estate Underwriter

We are seeking a skilled Underwriter to join our client's team, focusing on underwriting new potential real estate deals. The ideal candidate will support our Senior Financial Analyst in evaluating investment opportunities, with a preference for experience in manufactured housing or multi-family housing sectors.

Work Schedule: 9:00 am - 5:30 pm EST, FULLY REMOTE

Key Responsibilities:

• Assist in underwriting and evaluating new real estate investment opportunities, with a focus on manufactured housing and multi-family housing deals.
• Analyze financial data, property performance, and market trends to assess deal feasibility.
• Prepare detailed financial models, including cash flow projections, ROI analysis, and sensitivity testing.
• Assist in the preparation of investment memos and presentations for internal and external stakeholders.
• Collaborate with the Senior Financial Analyst to review investment performance metrics and identify potential risks and opportunities.
• Conduct due diligence on potential acquisitions, including market research, property inspections, and reviewing financial documents.

• Proven work experience in real estate underwriting, preferably with experience in manufactured housing or multi-family housing.
• Strong proficiency in financial modeling, Excel, and real estate analysis tools.
• Understanding of real estate market dynamics and key financial metrics.
• Excellent analytical, organizational, and communication skills.
• Ability to work independently and collaborate effectively with teams.
• High attention to detail and strong problem-solving abilities.

Preferred Qualifications:

• Prior experience in underwriting deals in the manufactured housing sector is highly desirable.
• Experience with real estate financial software is a plus.

• Negotiable salary (depends on the experience)
• Week pay
• Work-from-home opportunities

Unleash Your SAP Expertise!

We're seeking talented individuals to join our dynamic team as SAP Consultants. We're looking for talented SAP specialists and implementers in the following fields who possess a strong understanding of core SAP principles and the ability to collaborate across different functional modules: 

• SAP FICO Consultant (Financial Accounting & Controlling)
• SAP SD Consultant (Sales & Distribution)
• SAP MM Consultant (Materials Management)
• SAP PP Consultant (Production Planning)
• SAP PS Consultant (Project Systems)
• SAP S4 Field Service Consultant (Successor to SAP CS)
• SAP PM Consultant (Plant Maintenance - EAM)
• SAP ABAP
• SAP PS
• SAP S/4HANA Retail/Fashion
  

Candidates with a mix of these skills are preferred!

About us

TeamWork is an independent international group created in 1999 in Geneva by its current CEO: Philippe Rey-Gorrez.

Key player in consulting, technological integration and innovation, the company’s mission is to support its customers over the long term. A true partner of digital transformation, TeamWork is active in four major areas: Business Consulting, SAP Business Solutions, Data Analytics, Technology Platforms.

With nearly 1400 employees and 24 offices around the world, TeamWork stands out by its ability to guarantee 24/7 outsourcing and geographical proximity to its customers

TeamWork has a global SAP partnership that enables it to distribute and maintain all SAP solutions. This partnership also certifies the technical and functional capabilities of TeamWork to deliver services on all SAP solutions. The company has SAP Gold Partner and SAP Partner Center of Expertise certifications that confirm the expertise of the teams and the SAP Support and Maintenance Center.

What will you do?

Your responsibilities will vary depending on the specific SAP module you'll be working with (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service). Here are some general tasks you can expect to perform:

• Deep-dive into your specialized field (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service): The role will involve project (CR or full lifecycle SAP S/4HANA implementation), presales, and support work and requires a high degree of flexibility to multitask on several assignments.
• Partner with cross-functional teams (e.g., Finance, Sales, Operations) to ensure seamless integration of your module with other parts of the SAP system.
• Stay up-to-date on the latest functionalities and best practices within your assigned SAP module.

Hard skills

• Proven experience in your specialized field or SAP module (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service).

• Candidates with a mix of these skills are preferred!

• Proven experience gathering and documenting Functional Requirements, customizing, conducting SIT/UAT, performing training to final users, data migration, post go live support.
• Strong understanding of the relevant business processes associated with your specialized field.
• Ability to configure and customize functionalities within your assigned module to meet specific needs.
• Experience with data analysis and reporting tools within SAP.
• Familiarity with SAP S/4HANA.

Beneficial: For the SD or FICO consultant positions, a background in SAP Real Estate (SAP REFX) is ideal.

Soft Skills

• Strong negotiation, communication skills, and interpersonal skills. Ability to build relationships with customers and internal and external stakeholders.
• Strong analytical and problem-solving skills. Ability to prioritize tasks and work effectively under pressure. Excellent communication and collaboration skills.
• Excellent problem-solving and analytical skills.
• Excellent project management and organizational skills. Strong communication and interpersonal skills.

Education

• Bachelor’s Degree

Experience

• 8-10 Years 
• Preferred: Experience working with two or more of the listed SAP modules (SD, MM, FICO, PP, PS, PM S/4 Field Service).

Language

• English

What’s in store for you?

• Be part of a growing and successful team.
• Hybrid position. Work from home accepted but subject to project rules
• Traveling is expected as part of project or support work, either domestic or international (dependent on the customers’ location).

Remuneration

• Enjoy competitive base salary 
• Competitive salary and benefits package.

Benefits

• Private HMO

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities & Duties: 

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

As a member of the EUS Workstation Vulnerability Remediation team, Sr. Systems Engineer will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day to day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM
• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.
• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.
• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
• Improve processes and support methodologies by assessing need and requirements.
• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.
•  Act as the point person for Exception Management/requests
• Willing to cover and support U.S. business timings extensively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a committed individual to lead and enhance the logistic function across the region, with a strong focus in the Philippines projects. In this position, you will demonstrate detailed knowledge on end-to-end customs processes, ensure customs declarations are being completed in an accurate and timely manner, and closely coordinate with local and international stakeholders., as part of the EPC APAC team.

Your Job

• Coordinating closely with local and international suppliers, forwarding agents, recipients, and colleagues.
• Execution of complete tracking process (EPC related).
• Managing customs clearance processes (EPC related).
• Coordination between the Contractor, Transportation service provider, Broker/Agencies and Customs offices for the project goods/equipment (EPC related).
• Optimize Supply Chain. Develop and implement strategies to optimize the supply chain, negotiate costs, and improve efficiency.
• Approving and archiving of orders and shipping documents as well as invoices.
• Ensure compliance with local, national, and international regulations and standards

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What a Consultant, Service Delivery does at Visa:

The Service Delivery team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Orientation towards quality enhancement and process improvement
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:    

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of:

Client implementation projects are the gateway to new business and increased revenue for Visa, as well as being key to helping our clients achieve their business objectives. The team leads project discussions with Visa Clients to achieve a timely and error free implementation of new Visa products and services and/or add-on of Visa programs. This role is responsible for solving complex problems and taking a broad perspective to identify innovative solutions.

If you are passionate about efficient project delivery that meet key business needs, love to apply your business acumen to solve unique or complex problems and get excited about delighting our clients through successful and efficient project execution, then this is the role for you.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What an Analyst, Service Delivery does at Visa:

The Service Delivery team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP (Asia Pacific) region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are met in line with agreed timelines
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client projects in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments, leveraging your immediate manager for guidance and direction where needed
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:    

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of:

Client implementation projects are the gateway to new business and increased revenue for Visa, as well as being key to helping our clients achieve their business objectives. The team leads project discussions with Visa Clients to achieve a timely and error free implementation of new Visa products and services and/or add-on of Visa programs. This role is responsible for solving complex problems and taking a broad perspective to identify innovative solutions.

If you are passionate about efficient project delivery that meet key business needs, love to apply your business acumen to solve unique or complex problems and get excited about delighting our clients through successful and efficient project execution, then this is the role for you.

I. Description

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

Locations: Remote, open to candidates in the Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

The company is an innovative provider of AI-driven business solutions, dedicated to helping organizations leverage AI as a repeatable advantage for industry success. With a focus on integrity, excellence, and a culture of continuous improvement, they foster an environment that values curiosity, collaboration, and the empowerment of talent to drive meaningful outcomes.

Role Overview:

The Executive Assistant role focuses on providing organizational, administrative, and project management support to the leadership team. The position involves helping with scheduling, communications, and various strategic initiatives to ensure effective coordination and smooth operations across different projects. The role is central to maintaining productivity, organization, and progress within the company.

Your Impact:

The Executive Assistant will play a key role in ensuring that the leadership team functions efficiently by managing day-to-day activities and maintaining smooth workflows. By organizing meetings, booking travel, managing communication, and assisting in strategic initiatives, this role directly contributes to the effectiveness of the leadership team and the seamless execution of company projects.

Key Responsibilities:

1. Administrative Coordination

• Organize meetings, including scheduling, sending reminders, and arranging catering when needed.
• Book travel arrangements for the team.
• Write, edit, and prepare communications, including emails, memos, and drafts.

2. Project Management

• Assist in managing strategic initiatives such as event preparation and knowledge management.
• Support leadership in preparation for speaking engagements and internal projects.

3.General Support

• Manage data entry tasks.
• Provide general organizational support to the leadership team as needed.
• Act as a key point of contact for various workstreams and initiatives.

Immediate Tasks Anticipated for the Candidate to Fully Own on Week 1:

• Manage the leadership team’s schedule and calendar, handling any conflicts or rescheduling with precision.
• Begin organizing internal and external meetings, ensuring agendas, meeting minutes, and follow-ups are in place.
• Coordinate travel logistics for upcoming events or business trips.
• Start managing communication channels and drafting responses to emails or inquiries.
• Familiarize themselves with Company’s tools and platforms, including Slack, G-suite, Salesforce, Notion, and Airtable.

Must-Have:

• Knowledge with AI Tools: AI tools such as ChatGPT to streamline workflows and enhance communication.
• Experience with Project Management Software: Experienced in organizing and tracking projects using tools like Airtable, Loom, and Miro for efficient task management.
• Presentation Platform Skills: Proficient in creating impactful presentations with platforms like Pitch to convey ideas effectively.
• Strong Organizational Skills: Highly organized, with a demonstrated ability to manage multiple tasks and workstreams effectively.
• Exceptional Interpersonal Skills: A collaborative team player with a strong passion for teamwork and fostering a cooperative work environment.
• Process Improvement Mindset: Proactively identifies and implements improvements to optimize processes beyond established protocols.
• Digital Tool Proficiency: Comfortable with a variety of digital tools, including Slack, G-Suite, Salesforce, Notion, and Calendly.

Nice-to-Have:

• Startup or Senior Leadership Experience: Background in fast-paced startup environments or experience working directly with senior leadership to drive impactful initiatives.

Compensation Package:

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. 30 minute Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

Job Title: Apparel Management Assistant
Location: FULLY-REMOTE
Employment Type: Full-time

Our agency is currently looking for a highly organized and detail-oriented Remote Assistant with strong experience in the Apparel/Fashion Industry and knowledge of QuickBooks. This role involves managing day-to-day office tasks, financial data entry, and inventory tracking to support our apparel business.

Work Schedule: 9 am to 5 pm EST

Key Responsibilities:

• Handle day-to-day bookkeeping tasks including data entry, invoicing, and reconciling accounts.
• Support the management of product inventory using Quickbooks and ApparelMagic (training available if needed).
• Assist in order processing, tracking inventory levels, and updating product details.
• Manage emails, calendar scheduling, and coordinate virtual meetings.
• Handle customer inquiries, orders, and follow-up communications.

• Prior work experience as a Virtual Assistant, Accounting, or related role in the Apparel/Fashion Industry.
• Previous work experience with QuickBooks.
• Knowledge or familiarity with ApparelMagic or other apparel Apparel management software.
• Strong organizational skills and attention to detail.
• Excellent communication skills for interacting with teams and clients.
  
  Preferred Skills:
  Experience in the apparel/fashion industry.

• Weekly Pay
• Work from home opportunities
• Negotiable salary (depends on the experience)

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.         

Due to continued expansion, we have created a new position for PHP Developers to join our remote team in Philippines.

Responsibilities:

• Creation and implementation of web-based products using PHP OOP, HTML5, CSS3, JavaScript, PostgreSQL.
• Backend and user-friendly navigation of all company websites.
• Following data security procedures.
• Identify problems and suggest steps for improvement.
• Actively take part in technical discussions and code reviews.

• Previous PHP Experience.
• Experience with web technologies including design patterns, PHP OOP, HTML5, CSS3, JavaScript, PostgreSQL.
• Good understanding of OOP fundamentals. SOLID Principles, Data Structures, Algorithms etc.
• Strong web security knowledge.
• Knowledge about RESTful services.
• Knowledge about common design patterns and good practices.
• Good Understanding of Relational or non-Relational Databases.
• Proficiency in Unit Testing using VS or other Unit testing tools.
• Strong verbal and written English.

• Competitive annual leave and additional days per length of service
• Hybrid working and flexible working hours
• Maternity and paternity leave
• Compassionate leave

TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.

Job Title: Amazon Copywriter

Location: Fully-remote

Job Type: Full-time

Job Summary

We’re looking for a skilled Amazon Copywriter to craft clear, compelling, and optimized copy for our client's Amazon product listings. The ideal candidate will know how to create customer-focused content that boosts visibility, drives conversions, and aligns with our client's brand.

Key Responsibilities

• Product Listings: Write engaging and accurate product titles, bullet points, and descriptions.
• A+ Content: Develop enhanced content that highlights product features and benefits.
• SEO and Keyword Research: Find and integrate high-traffic keywords to improve searchability on Amazon.
• Competitor Analysis: Review competitor listings to ensure our content is competitive.
• Brand Voice Consistency: Ensure all copy reflects our brand voice and meets Amazon’s guidelines.
• Customer Insights: Use customer reviews and feedback to refine copy and address common questions or concerns.

• Experience: Proven copywriting experience, ideally for Amazon or eCommerce platforms.
• Skills: Strong writing skills with a focus on clarity, accuracy, and SEO; knowledge of Amazon’s content standards.
• Tools: Familiarity with Amazon tools and keyword research software (e.g., Helium 10, Jungle Scout).
• Attention to Detail: Excellent proofreading and editing skills.

• Weekly Pay
• Easy Hiring Process
• Work-from-home opportunities

As IT Support Specialist, you will help ensure efficient operations for the company and its employees by being the primary contact for IT-related concerns and problem resolution. Your duties include working with employees to diagnose and resolve problems with hardware, software, and servers in a timely and professional manner.

Duties and responsibilities:

• Respond and resolve IT tickets in a timely manner
• Communicate and escalate issues if needed
• Perform root-cause analysis on issues, develop checklists for typical problems and recommend procedures and controls for problem prevention
• Proactively manage and maintain server, network, and firewall systems
• Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance if needed
• Maintain inventory and asset configuration documentation
• Coordinate the purchase, installation, configuration, and testing of hardware and equipment.
• Mentor / cross train team members on existing and new technologies
• Support and enforce information technology (IT) policies
• Set up and configure new systems, new applications, and upgrades
• Manage user account information, permissions, and rights
• Other duties as assigned.

• Must be proactive, outcome focused and self-managing.
• With strong problem-solving skills
• Strong communication and interpersonal skills
• At least 3 years of hands-on experience working in an end-user IT support role
• Proficient in troubleshooting Microsoft Office 365 suite
• Proficient in supporting and understanding Windows 10, 11, and MacOS
• Must have basic networking fundamentals
• Can work both remotely and onsite

We're seeking a trailblazer who personifies agility through the following qualities and traits:

• Proactive, adaptable and flexible
• Highly professional
• Willing to go the extra mile to achieve desired outcomes
• Strong collaboration and communication skills to work effectively with cross-functional teams
• Strong problem-solving skills
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes

Job Title: Medical Biller with QuickBooks Experience

Location: Remote

Job Type: Full-Time

Remote VA PH is currently seeking an experienced Medical Biller with expertise in QuickBooks to join our client's healthcare team. This role involves handling all aspects of medical billing, payment posting, claims submission, and accounts management. The ideal candidate will have a strong understanding of medical billing procedures, insurance guidelines, and proficiency in QuickBooks for managing financial records and reconciliations

Key Responsibilities

• Medical Billing: Prepare, review, and submit medical claims to insurance companies.
• Claims Management: Handle denied or rejected claims, investigate and correct billing errors, and resubmit claims to maximize reimbursement.
• Accounts Receivable: Track and manage accounts receivable, follow up on unpaid claims, and initiate collections for overdue accounts.
• Payment Posting: Accurately post payments from insurance companies, government programs, and patients into the accounting system.
• QuickBooks Management: Utilize QuickBooks to record financial transactions, reconcile accounts, manage patient invoices, and generate financial reports.
• Patient Communication: Interact with patients to discuss billing issues, set up payment plans, and resolve any billing questions or disputes.
• Compliance: Ensure billing practices comply with healthcare regulations, HIPAA, and insurance standards.
• Reporting: Prepare reports on revenue, outstanding accounts, and billing productivity for management review.

• Experience: Proven work experience in medical billing, with experience in QuickBooks required.

• Knowledge: Strong understanding of medical terminology, ICD-10, CPT codes, and insurance claims processing.

• Skills: Proficiency in QuickBooks, Microsoft Office Suite (Excel, Word), and billing software.
• Communication: Excellent verbal and written communication skills for interacting with patients, insurance companies, and internal staff.
• Attention to Detail: Strong organizational skills and attention to detail to ensure accuracy in billing and financial records.

• Easy Hiring Process
• Work-from-home opportunities
• Weekly pay-out

Your responsibilities will be, but not limited to:

• Assist in the monthly group management reporting process including financial results review and preparation of presentations to Group Finance.
• Prepare monthly flash sales and KPI reports with commentary to management
• Perform variance analysis per business unit/ department and communicate with budget owners about financial results.
• Collaboration with Accounting team to ensure accurate classification of expenses
• Business partnering to key stakeholders and senior management, provide strategic views to ensure profitability of the business
• Contribute to the design and implementation of management reporting policies and process
• Assist in the automation of financial KPI dashboard in Tableau (group BI tool)
• Support the group annual budget process
• Drives process improvements to ensure efficiency and effectiveness