Job Description

• Analyze and organize raw data
• Build data systems and pipelines
• Evaluate business needs and objectives
• Combine raw information from different sources
• Explore ways to enhance data quality and reliability
• Identify opportunities for data acquisition
• Develop analytical tools and programs

Requirements:

1. Proven experience as Data Engineer with at least 3 Years professional work experience
2. Strong proficiency in at least one SQL Development (Oracle, MS SQL, or similar technologies) and ETL Development Tools (Informatica, Talend or similar technologies)
3. Knowledge in Shell Scripting, Hadoop Platform, Big Data
4. Familiarity with Agile and DevOps methodologies
   

Preferred Qualifications:

1. Familiarity with Data Modeling and Design
2. Familiarity with Python/R and AWS Service (Redshift)
3. Willing to work FULLY ONSITE (Ortigas)
   

Job Title: Graphic Designer

Job Type: Full-Time (9am to 5pm Eastern Standard Time)

We are seeking a talented Graphic Designer with strong Photoshop skills to join our client's team. This role will focus primarily on creative tasks like product photo manipulation, designing flyers, PowerPoint presentations, and catalog creation, as well as handling some administrative and data entry tasks. The ideal candidate is detail-oriented, creative, and organized, with the ability to manage inventory updates and produce visually stunning and realistic images.

Key Responsibilities:

• Graphic Design:
• Edit and manipulate product photos to create sharp, realistic images.
• Design marketing materials, including flyers, presentations, and catalogs.
• Enhance and create engaging backgrounds for product photos.
• Ensure all visuals meet high standards of quality and brand consistency.
• Assist with website management, including uploading pictures and updating content.
• Provide general data entry and administrative support.
• Assist in typing scripts and proofreading documents as needed.

• Proficiency in Adobe Creative Suite for advanced photo editing and graphic design.
• Experience creating PowerPoint presentations and designing professional catalogs.
• Strong attention to detail with an eye for producing realistic and visually appealing images.
• Excellent communication skills.
• Basic knowledge of website content management systems is a plus.
• Experience with data entry.
• Strong organizational and multitasking skills.

• Weekly Pay
• Work from home opportunities
• Negotiable Salary, depending on the experience
• Easy Hiring Proces

GIG is revolutionizing user acquisition by gamifying engagement through “quests” that drive measurable outcomes for our partners. With a growing platform of millions of users, we enable brands to cut acquisition costs, eliminate wasted ad spend, and deliver tangible rewards that enhance user loyalty and brand impact. We work with global leaders across telco, gaming, technology, and more to create impactful campaigns that resonate with their target audiences.

As a Customer Success Manager, you will play a pivotal role in ensuring our partners achieve their goals through the GIG platform. You’ll work closely with partners to design, execute, and optimize their campaigns while building long-term relationships that drive mutual success.

Key Responsibilities:

• Partner Onboarding: Develop, refine and guide partners through the onboarding process, including quest design, tech integrations, and campaign setup.
• Campaign Management: Collaborate with partners to align quests with their objectives, ensuring smooth execution and high engagement rates.
• Performance Analysis: Monitor campaign performance, provide actionable insights, and recommend strategies to improve user acquisition, engagement, and ROI.
• Customer Advocacy: Act as the voice of the customer within GIG, advocating for features, improvements, and support tailored to partner needs.
• Retention & Expansion: Foster strong relationships with partners to ensure retention and identify opportunities for expanding engagement.
• Cross-Functional Collaboration: Work with sales, product, and tech teams to address partner needs and resolve issues efficiently.

• Experience: 3-5 years in customer success, account management, or related roles, preferably within SaaS, gaming, or marketing platforms.
• Technical Skills: Familiarity with tech integrations, APIs, and campaign performance tools is a plus .
• Analytical Skills: Strong ability to interpret data and translate insights into actionable recommendations.
• Communication: Exceptional written and verbal communication skills; adept at managing relationships with stakeholders of varying seniority.
• Problem-Solving: Proactive and creative in addressing challenges and optimizing partner outcomes.
• Cultural Awareness: Familiarity with the Philippine market or similar high-growth regions is advantageous.

• A chance to work at the cutting edge of user acquisition and engagement.
• Opportunities for professional growth in a dynamic, high-impact environment.
• Competitive compensation and benefits, with a focus on rewarding performance.
• A collaborative and supportive team culture.

Position: Technical Support Associate

Location: Philippines

About LRN:

Do you want to use your expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities.

Your responsibilities will include:

• Provide assistance to internal and external customers on all aspects of LRN's proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Please note these all are billable activities.

• Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects and changes.
• Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured.
• Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate.
• Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities.
• Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems.
• Maintain quality levels for all work related to customers’ requests.
• Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working.
• Collaborate with peers to discuss unique solutions and to document them.
• Perform other duties as assigned.
  

• Bachelor’s Degree
• 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. We value ability and experience to independently manage operational relationship with enterprise Partners.
• Excellent communication skills in English. This position requires above par skills to write and speak in English.
• Extensive experience in supporting enterprise customers based in US and Europe.
• Familiarity with HTML and CSS.
• Familiarity with Learning Management Systems
• Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files.
• Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product.
• This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory.
• An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent.
• Ability to consistently spot and report issues before they reach a point of becoming critical.
• A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology.
• Must have an inherent attention to detail.

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing :

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.

• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.

• Provides application software development services or technical support typically in a defined project.

• Develops program logic for new applications or analyzes and modifies logic in existing applications.

• Codes, tests, debugs, documents, implements and maintains software applications.

• Maintains, tests and integrates application components.

• Makes recommendations towards the development of new code or reuse of existing code

• Ensures system improvements are successfully implemented.

• Demonstrates an understanding of FIS systems and the financial services industry.

• Analyzes requirements and translates business requirements into product designs.

• Writes technical specifications and other forms of documentation.

• Suggests technical alternatives and improves/streamlines processes and systems.

• Completes project assignments and special projects commensurate with job expectations.

• Conducts planning, analysis and forecasting activities to plan projects and tasks.

• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

• May provide leadership and/or guidance to other technical professionals.

• Other related duties assigned as needed.

What you bring

• 5 years and up experience C, C++, SQL and Unix

• 5 years Payments experience. POS, Switch, ATM, Card Management etc.

• Knowledgeable with FIS product such as IST and Cortex.

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

What we offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources, and opportunities

• Work for an organization that champions Inclusion and Diversity and Women in Technology

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for, and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

Work Location: Manila, PH
Work Arrangement: Hybrid (2x a month)
Work Schedule: 3rd shift 
Specific requirements: Healthcare sourcing background is a MUST
 

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Reporting Line:

Junior Operations Executive and/or Technical Operations Manager

Primary Responsibilities:

In-charge for sample handling, safe keeping, monitoring, disposal and sample collection activities; Preparation of materials needed for sampling and/or testing; physical sample preparation; and keeping specific working areas clean.

Specific Responsibilities:

• Handles samples including collecting samples from clients, preparing samples for testing and analysis, and sample disposal.
• Prepares materials needed for sampling and/or testing
• Wash and clean materials used during sampling and sample preparation
• Cleans specific work area.
• Ensures that work performed is in accordance with the QMS and Safety Policies defined in the Safety Manual.
• Operates and maintains equipment used in preparing samples.
• Maintain records on equipment used in preparing samples and keep up-to-date records pertaining to sample storage and disposal.
• Assist laboratory analysts on internal preventive maintenance and troubleshooting of laboratory equipment when needed.
• Signs worksheet and job instructions
• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System
• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to act to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Liaison Job Description

Your role as a liaison officer is to facilitate communication and collaboration between departments, teams, or organizations. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making. Managing information flow, resolving conflicts, and maintaining strong relationships are key responsibilities in your position.

Liaison Responsibilities

• Facilitate Communication: Act as a central point of contact for all communication between different departments, teams, or organizations. Ensure that information is accurately shared and understood by all parties involved.
• Coordinate Collaboration: Foster collaboration between various stakeholders by organizing meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or problem-solving meetings to encourage effective teamwork and achieve common goals.
• Relationship Management: Build and maintain strong relationships with internal and external stakeholders. Develop a deep understanding of their needs, expectations, and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.
• Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and harmonious working environment.
• Project Support: Provide support to ongoing projects by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.
• Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly organized and accessible.
• Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable insights and recommendations based on your understanding of stakeholder needs and interests.
• Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.

Liaison Required Skills

• Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.
• Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.
• Analytical mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.
• Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.
• Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
• Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.
• Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.
• Flexibility to adapt to changing circumstances, priorities, and stakeholders' needs.

Note: The above liaison officer job description is a general overview and may be subject to change based on the specific requirements of the organization.

Key Responsibilities

1. Team Leadership and Development
   • Lead, coach, and mentor a team of claims specialists to meet performance metrics and service level agreements (SLAs).
   • Monitor team productivity, identify gaps, and implement improvement plans to boost efficiency and quality.
   • Conduct regular team huddles, performance reviews, and one-on-one coaching sessions to ensure continuous growth and development.
2. Claims Operations Oversight
   • Supervise the processing of short-term and long-term disability claims, ensuring accuracy, compliance, and timely resolution.
   • Manage escalations for complex claims, providing solutions while maintaining a client-centric approach.
   • Analyze claims data and generate reports to track team performance and identify trends.
3. Client Engagement and Relationship Management
   • Serve as the primary point of contact for clients, ensuring alignment with their expectations and addressing concerns promptly.
   • Participate in client calls and business reviews to provide insights into performance metrics and discuss operational strategies.
4. Compliance and Quality Assurance
   • Ensure all claims are processed according to company policies, client guidelines, and relevant regulatory standards.
   • Conduct audits and quality checks to maintain the highest level of service and minimize errors or risks.
5. Continuous Improvement and Innovation
   • Identify areas for process optimization and collaborate with stakeholders to implement best practices.
   • Stay updated on industry trends, tools, and technologies to enhance claims operations.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

We are seeking a creative and experienced Social Media Manager (Twitter Specialist) to join our team. The ideal candidate will be responsible for managing our presence on Twitter, driving engagement, growing our follower base, and aligning content with our brand voice and objectives. If you are passionate about social media, thrive on crafting compelling tweets, and have a proven track record in Social Media Management (SMM), we’d love to hear from you!

Responsibilities

• Develop and implement a strategic content plan specifically for Twitter to increase brand visibility and engagement.
• Create, schedule, and publish engaging tweets, threads, and multimedia content that align with the brand voice.
• Monitor Twitter trends, hashtags, and industry news to identify opportunities for timely and relevant posts.
• Engage with followers, respond to comments and messages, and manage interactions to foster a positive online community.
• Analyze performance metrics, such as impressions, engagement rates, and follower growth, to optimize content strategy.
• Collaborate with marketing and creative teams to ensure consistency in messaging across platforms.
• Use tools like Hootsuite, Buffer, or Twitter Analytics for scheduling, reporting, and performance tracking.
• Monitor competitors’ Twitter activity to identify trends and opportunities for improvement.
• Handle crisis management on Twitter by addressing negative feedback or comments professionally and promptly.
• Stay updated on Twitter’s algorithm changes and best practices to maintain high content visibility.

Qualifications

• Proven experience as a Social Media Manager with a focus on Twitter.
• Strong understanding of Twitter's platform, features, and audience dynamics.
• Excellent writing and editing skills with the ability to craft concise and engaging tweets.
• Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
• Analytical mindset with the ability to interpret Twitter metrics and derive actionable insights.
• Creative thinker who can generate fresh content ideas and adapt quickly to trends.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.

Octal Philippines Inc. is looking for a talented Python Developer to join our innovative team. In this role, you will be responsible for designing and implementing server-side logic, maintaining the integrity of the database, and ensuring high performance and responsiveness to front-end requests. You will work collaboratively with front-end developers and other team members to build robust and scalable web applications. Your expertise in Python frameworks and database management will contribute significantly to the development of high-quality software solutions.

Qualifications:

• 5+ years of technical leadership experience, with a proven track record of leading successful engineering teams.

• Proficiency in Python and strong experience with Golang. Deep understanding of building and maintaining integrations.

• Stellar communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders.

• Experience in hiring, coaching, and mentoring engineers, with a passion for helping others grow and succeed.

• Strong proficiency in AWS, with experience designing and maintaining cloud infrastructure.

• Ability to interface effectively with cross-functional teams, fostering a collaborative and aligned engineering culture.

Nice to Have:

• Previous experience in payments or fintech is a plus.

• Experience working across multiple time zones.

• Experience with Dagster, or similar orchestration tools.

Who are we?    

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.  

Humanforce provides the market leading, best-in-one, human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.   

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.  

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.  

Who you are   

Step into our newly formed mobile squad as a Technical Lead, where you'll be instrumental in bridging the gap between business needs and technical needs. Your expertise will enable you to effectively articulate technical challenges to the team while ensuring clarity around business requirements. Collaborating closely with our mobile engineers, you'll champion best practices that enhance the development process, helping us to deliver a seamless user experience within the Humanforce Work application.

What you will do   

• Craft, create, and deploy robust and scalable software solutions utilizing .NET, Node.js (TypeScript), and AWS technologies like Lambda, API Gateway, DynamoDB, SNS, and Cognito. You will work to enhance our leading product suite, including features for worker scheduling, time and attendance, leave management, payroll, and messaging and notification services.

• Support and guide junior team members, helping to develop their technical skills and professional growth.
• Work closely with product teams to fine-tune and develop exciting new features, ensuring they are primed for implementation by the team.
• Champion the integration of automated testing while prioritizing quality throughout the entire development lifecycle.
• Provide thoughtful technical leadership, sharing well-founded opinions and insights while fostering a collaborative and humble environment.
• Keep abreast of emerging technologies and trends, especially in the realm of mobile application development.
• Dedicate time to your own professional development, focusing on your continuous growth and learning.

What you’ll need   

• Bring 5-7 years of software engineering experience to the table, with a strong preference for those with tech lead experience.
• Demonstrate your expertise in delivering robust software solutions leveraging technologies like .NET and Node.js (TypeScript).
• Have hands-on experience with a suite of AWS technologies including Lambda, DynamoDB, and API Gateway.
• Have experience working with Microsoft SQL Server and Entity Framework.
• Exhibit a solid track record of collaborating effectively with product teams to identify and develop innovative features while communicating seamlessly with both technical and non-technical stakeholders.
• Possess a solid understanding of agile methodologies along with experience leading agile ceremonies.
• Showcase excellent mentoring and leadership abilities, demonstrating the capacity to guide and uplift your teammates.
• Display a strong commitment to software excellence and possess expertise in deploying automated testing approaches.
• Exhibit exceptional communication skills and the ability to motivate and inspire your team towards achieving engineering excellence.

Some ‘nice to haves’

• Familiarity with CI/CD pipelines and tools like GitHub actions, TeamCity and Octopus deploy. 

• Experience with monitoring and logging solutions for distributed systems. 

• Familiarity with native mobile application development including Kotlin and/or Swift, or a willingness to learn and expand skills in this area.  

• Experience in diagnosing and optimising performance bottlenecks. 

Our values  

• We are bold   

• We are all in   

• We are customer obsessed    

• We do what we say    

• We are good humans   

Our approach to flexibility   

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.  

 Benefits   

• A flexible working environment   

• The opportunity to be part of a fast-growing tech company    

• A focus on development with access to Go1 learning    

• Paid time off and Quarterly Wellbeing Days    

• Employee talent referral scheme (know great people, be rewarded)    

• A fun and friendly culture working with passionate and talented people    

• A work environment where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.   

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant 

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of companies (5,000+) rely on ShiftCare to optimise their care delivery through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

Duties and Responsibilities

We are seeking an experienced Data Analyst and Report Writer to drive data-driven decision-making across our business. Reporting to the Operations and Product Management teams, you will play a pivotal role in consolidating and analysing data from various platforms and creating insightful reports that inform strategic decisions.

As a Data Analyst and Report Writer, you will:

• Consolidate data from multiple systems, including HubSpot, ChurnZero, ChartMogul, SQL databases, and other tools, to provide a unified view of sales, operation, customer success and insights into our product.
• Design, build, and maintain detailed reports and dashboards for stakeholders across marketing, sales, customer success, and product teams.
• Analyse trends and generate actionable insights to improve business outcomes.
• Collaborate with internal teams to identify reporting needs and deliver solutions that align with organisational goals.
• Ensure data accuracy, integrity, and timely delivery of all reports.
• Continuously innovate and improve data processes, leveraging the latest tools and techniques.

Qualifications

We’re looking for a candidate with:

• Experience - At minimum 2-3 years in a data analysis or reporting role, ideally in a SaaS or B2B environment.
• Technical Skills
• Proficiency in HubSpot, ChurnZero, ChartMogul, AWS.
• Strong SQL skills and experience working with databases.
• Familiarity with reporting tools such as Tableau, Power BI, or similar platforms.
• Communication - Excellent ability to present data and insights in a clear, concise, and impactful manner

Your Life at Canam
You are passionate about technology and enjoy staying up to date with the best practices in the market? Do you want to get involved and feel heard in technological solutions? By joining our team, you will have the opportunity to participate in a large-scale project and be a part of our digital transformation. If you're motivated by challenges, we have plenty in store for you! In a department where human values are truly emphasized, guided by inspiring leaders, come and help us create value in one of our 12 Agile development squads. That being said, it's your team that will provide you with the most satisfaction, because at Canam, we are a strong bond of well-being and achievements! 

This role is responsible for managing all official project documents for internal and external stakeholders. The role is expected to implement and manage the Document Management System while providing quality assurance measures according to company policy and procedures and project requirements. The role will be reporting to the Project Controls Manager in Manila.

Responsibilities & Duties:

• Provide document management and project controls support including but not limited to receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified electronic, paper, and other media project data and documents according to company policy, and proper procedures for the projects.
• Maintain general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools.
• Coordinate with Project Managers and IT/Records Management on the proper methods of protection for project records and make recommendations on media, rotation, and procedures.
• Manage the setup and maintenance of document control/records management for multiple projects and Project Managers.
• Escalate issues and recommend resolutions to the Team Lead for timely resolution.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

The role will be responsible for the technical support of the project controls function on projects and proposals, delivering output by following defined procedures and processes, focused on repeated tasks. The Project Controls function provides the support, tools and systems experience necessary to manage effectively and proactively, control and report on cost and schedule for concurrent projects throughout the organization.

• Supports PM and project teams on more simple, lower risk projects.
• Learn and use company’s Project Management platform, job cost reporting and financial system.
• Contributes by working on projects of limited complexity/within accounts in a technician or administrative capacity.
• Under direct supervision, follows written instructions and established procedures to accomplish assigned and standardized tasks. 
• Applies basic skills in procedures, techniques, tools, materials, and/or equipment appropriate to area of specialization. 
• Resolves routine questions and problems and refers more complex issues to higher levels.
• Performance commitment process and begins updates to commitment log for purchase orders and subcontracts.
• Ensures changes to document in a timely fashion to meet set deadlines.
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Follows standardized procedures but may have to use discretion to complete project.
• Ensures document tracking and production system is maintained.
• Prepares and maintains a document control system for all forms of documentation.
• Makes copies of drawing for production and other company employees.
• Assures that all completed documents have been signed-off by the appropriate personnel.
• Distributes copies of documents to the appropriate personnel.
• Implements and follows company quality assurance program procedures.
• Develops fundamental knowledge in planning and scheduling concepts and principles including effects on financial performance.
• Familiarize basic scheduling and cost baseline fundamentals, concepts and principles
• Develops familiarity with data sources for schedule development.
• Perform assigned tasks in compliance with service level agreement, process, policies, and procedures.
• Work with the Team Lead and/or senior members of the team to address issues
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Escalate issues and concerns to the Team Lead/Supervisor for timely resolution

The role is responsible for developing, implementing, and maintaining cost controls and/or planning and scheduling functions. The role is expected to have broad knowledge and sufficient experience to analyze and apply technical solutions to challenging project controls issues.

Opportunity phase

• Support Go/No Go preparations, forms, and gathering information and process, as directed by the Project Manager.
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.
• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.

Planning phase

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.
• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate the insurance verification process as necessary.
• Review contract risk types and deploy methods to identify and develop risk management approaches for projects.
• Manage and oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.
• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.
• Support other Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors
• Develop and review of project cost and revenue baseline, based on above element, on behalf of PM.
• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team and other Management staff.
• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.

Execution phase

• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals, or oversee this effort.
• Develop key deliverables in preparation for project reviews.
• Review actual costs and commitments, coordinate cost adjustments, and review coding accuracy.
• Identify cost (and schedule as needed) variances, investigate root cause, and develop/execute a correction action plan, as discussed with PM and Project team.
• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work.
• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.
• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.
• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principals.
• Prepare reports, graphs, and charts, to communicate project status.
• Proficiency with company’s financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status and assist in analyzing and using financial data to identify key project issues.
• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff.
• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.
• Support Project team, with the change control management process and gain insight into rational and importance of change events. Support project with pricing and determining schedule impact of change orders.
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.
• May provide guidance, direction and specialized assistance to others in the resolution of project controls problems.

Closeout phase

• Review project scope and determine all contractual deliverables have been met, discuss with PM.
• Coordinate with PM/procurement for closeout of sub-agreements
• Support PM with input of final EAC
• Support with coordination of final invoice as directed.

• Accounts and records remittance envelopes by screening, tallying, and validating the amount, screening for discrepancies, and preparing reports. ​

• Collates all cash collections, prepares reports for each cashier remittance, and secures daily bank rates of foreign currencies. ​

• Maintains records of all cash fund holders, updates acknowledgment receipts, and ensures adherence to policies and procedures by Cashiers.​

Trainees will be introduced to various aspects of e-commerce operations, including platform
management, product listing updates, campaign monitoring, and performance analysis. The key areas of focus are:
1. Platform Performance Monitoring:
o Track and analyze key performance indicators (KPIs) such as traffic, conversion
rates, and sales across e-commerce platforms
o Generate daily or weekly reports on platform performance
2. Product List Updates:
o Regularly update and maintain product offerings on all e-commerce platforms
o Ensure accurate product information, pricing, and availability
3. E-commerce Campaign Management:
o Assist the E-commerce Account Manager in planning, coordinating, and
executing platform campaigns and promotional activities
o Track the performance of ongoing campaigns and provide insights for
improvement
4. E-commerce Analytics:
o Analyze platform data using tools such as Google Analytics or built-in platform
analytics
o Provide actionable insights based on data trends to optimize listings and
improve sales performance
5. Customer Engagement:
o Assist in responding to customer inquiries and resolving issues through the e-
commerce platforms
o Ensure a smooth and efficient customer experience across all digital touchpoints

DUTIES AND RESPONSIBILITIES:

• Monitor payroll, receivables, payables, cash receipts, cash disbursements, and general ledger functions.
• Monitor and follow up on receivables that have been outstanding for an unusually long period of time.
• Produce monthly financial statements including balance sheets, profit/loss statements, and accumulative general ledger using a computer-based accounting system.
• Ensure that all general ledger accounts are reconciled to subsidiary records on a monthly basis.
• Prepare monthly closing general ledger entries.
• Review reconciliations to ensure that they are prepared properly and follow up on any unusual items.
• Performed bank reconciliation and prepare related journal entries.
• Actively participate in special projects as assigned or through an individual initiative that meets the needs of customers to enhance efficiency and streamline department processes and procedures.
• Perform other duties as assigned by the Immediate Superior.

The IT Project Manager facilitates seamless information exchange and bridges the gap between local and global operations covering both local operations in ANZ and global interactions with the Group. This role ensures the effective management of ANZ IT and digital projects, budgets, financial forecasting, and the application of Agile and Waterfall methodologies to align project execution with business goals. Additional responsibilities include IT assets management, continuous service improvement and monthly reporting.

Role purpose:

1. Agile & Waterfall Methodologies: Implementing and managing projects using both Agile and Waterfall methodologies, tailoring the approach to best fit the project's needs.
2. Project Management: Coordinating all aspects of project management, including planning, execution, Risk & issues management, dependencies, ensuring all project phases are executed efficiently and effectively and initiation to closure
3. Planning & Forecasting: Developing comprehensive project plans, and forecasts, aligning them with organisational goals and ensuring their successful execution.
4. Financial Forecasting: Predicting future financial trends, preparing financial forecasts, and providing insights to support decision-making processes.
5. Budget Management: Overseeing project budgets, ensuring financial resources are allocated effectively, and managing expenditures to stay within budgetary constraints.
6. Asset Management: Managing IT assets, including hardware and software, ensuring they are utilized effectively, maintained properly, and tracked accurately.

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities. 
• Ability to resolve technical problems and innovate more efficient use of IT resources. 
• Knowledge of AS400 is preferred. 
• With CCNA certification is a plus
• Can work a hybrid setup at Makati

Please note that this is for internal recruiting only. External applications for this role will not be processed.

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences!

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Job Description:

• Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
• Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
• Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
• Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
• Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
• Updates the project team of the status of the project based on agreed upon frequency.
• Clears blockers for the SMEs to perform and deliver
• Facilitates learning through post mortem and sprint retrospective
• Provides direct supervision and mentoring to project team members
• Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
• Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
• Monitors and manages project expenses to ensure it is within cost baseline.
• Identifies and manages project dependencies and critical path
• Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Ensures that implemented solution is based on the Solutions Architect’s design and is aligned with the Enterprise Architecture

Qualifications:

• Exceptional leadership skills, with the ability to develop and communicate the project objectives, inspire and motivate staff, and maintain alignment with the business strategy.
• A high degree of political sensitivity, astuteness and the ability to use the informal power structure of the organization to achieve program success and overcome obstacles.
• A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
• Excellent verbal and written communication skills, including the ability to explain and “sell” the project goals and objectives to the business, as well as technical leadership.
• Strong business acumen, especially in banking business. Familiarity with industry trends and innovation related to banking.
• Influencing and negotiation experience and skills in an environment with high competition for resources.
• Excellent analytical, strategic planning and execution skills.
• Ability to develop programs and deliver them with financial and resource constraints.
• Knowledge of project planning tools.
• Deep understanding of:
• Current and emerging technologies.
• How other organizations are employing current and emerging technologies to drive digital business.
• How other organizations can use current and emerging technologies to drive digital business.

A must:

• 6+ years extensive experience in project management
• 6+ years extensive experience in IT
• strong in: software development life cycle, decision making, communication, cross-functional teams, leadership

Bonus points:

• Certifications (pmp, psm, csm, etc.)
• Experience in banks
• Can work fully ONSITE (Ortigas)