The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Although no two days are ever the same, there are some things that you can expect to be involved in as a Visual Merchandiser include 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analyse selling information and take responsibility for the visual direction of the store  
• Installing window displays 
• Creating inspiring outfits and styling mannequins  
• Merchandising stock on the shop floor 
• Support the sales staff with store operations  
• Set the visual merchandising standard for the store and train other managers and staff  
• Being a COS brand ambassador and providing the best experience for our customers. 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Summary  

• To provide and ensure the timely and high quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis.  

• Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements.  Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and weaknesses.  

• This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables.  

• To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ Philippines Inc.'s policies and procedures.  

Core Responsibilities   

• Responsible for the preparation of Financial Statements with Disclosures and other ad-hoc service requests for funds and/or corporate clients.  

• To ensure all deliverables are timely and accurate   

• Acquiring knowledge of designated clients' requirements and deliverables.  

• Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements  

• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role  

Tasks & Duties  

Cluster Client Delivery  

• Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables.  

• Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements.  To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant.  

• Delivers consistent and quality information within the agreed timeframes.  

• Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines.  

• To be knowledgeable with the components of the reports generated by the appropriate platform/s.  

• To be able to review outputs and all other deliverables prepared.   

• To address review comments.  

• Takes ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours.  

• Escalates any job-related issues and concerns to the appropriate authorities in a timely manner.  

• Provides support to the rest of the team and other teams, as needed.  

Workflow Management  

• Ensures timesheets are completed daily and accurately filed for all hours worked knowledge and understanding of the clients’ agreements,   

• Sets up, monitors, updates and closes all deliverables via the workflow planner  

Systems  

• Understands and uses best practice on accounting platform/s.  

• Understands and becomes knowledgeable on how to generate reports using reporting platform/s.  

Risks  

• Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors.   

• Reports any breaches, complaints or errors to appropriate authorities in a timely manner.  

• Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error.  

Other

• May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function.  

• Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. 

Key behaviours we expect to see :

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 

• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations 

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions 

• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels 

• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals 

• Manages Conflict - Handling conflict situations effectively, with a minimum of noise 

• Interpersonal Savvy - Relating openly and comfortably with diverse groups of people 

• Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics 

The Consultant Engagement Representative is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and proactively manage communication-related to essential job functions. Additionally, you will ensure our consultants receive superior support for all job-related questions, concerns, or issues.

The Consultant Engagement Representative will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use a script for Onboarding, Check-in, and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with the Talent Experience Team to drive service in supporting accounts.
• Weekly call with the Talent Experience Team in the US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practices” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Responsibilities:
 

• Coordinate with team members, assigning tasks, and setting priorities based on the volume and urgency of support tickets.
• Monitor the support ticketing systems throughout the day to ensure that incoming inquiries are assigned, addressed, and resolved in a timely manner.
• Assist team in finding appropriate DevOps resources. Handle escalated cases that require specialized expertise or attention.
• Keep track of team performance metrics, such as response times, resolution rates, and customer satisfaction scores. Identify areas for improvement and take proactive steps to address any issues.
• Conduct one-on-one coaching and ensure that team members are trained, certified, and updated on new Salesforce features to enhance their technical skills, product knowledge, and customer service abilities.
• Provide mentorship and guidance to team members, conduct routine performance evaluations to ensure adherence to call center standards.
• Develop guidelines and protocols for standard effective communication with the customers within the DevOps team.
• Manage/create knowledge-base systems using a variety of tools such as Trailhead, FAQs, and troubleshooting guides to help team members resolve common issues efficiently. Implement a system to enable DevOps specialists to create and update knowledge base articles effectively.
• Collaborate with other departments, such as Account Managers, Project Managers, RPD, and Customers to address cross-functional issues and ensure alignment with business objectives. Participate in meetings and discussions to provide input on system enhancements or process improvements.
• Handle escalations from team members or users that require managerial intervention or executive-level support. Communicate with stakeholders to manage expectations and ensure timely resolution of escalated issues.
• Conduct regular quality assurance reviews of support interactions to ensure adherence to service level agreements, company policies, and best practices. Provide feedback and coaching to team members to maintain service excellence.
• Analyze reports on team performance, user feedback, and key metrics to identify trends, patterns, and areas for improvement. Present findings to management and recommend strategies for enhancing team efficiency and effectiveness.
• Handle administrative tasks such as scheduling, resource allocation, and performance evaluations.
• Maintain accurate records of team activities, achievements, and challenges for reporting and analysis purposes.
• Actively seek feedback from team members and users to identify opportunities for process optimization, system enhancements, and service delivery improvements. Implement changes based on feedback and lessons learned to continuously improve team performance and user satisfaction.
• Manage an agile DevOps delivery team who will have the responsibility of reviewing customer requests, formulating estimates, and overseeing delivery item backlog within the managed service package.
• Contribute to the recruitment process which includes conducting interviews, evaluating candidates’ qualification, and making hiring recommendations.

Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

Key Responsibilities:

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation. 
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments.  This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments. 

This is an advanced professional role with a highly-skilled with extensive proficiency. 

The qualified individual will:

• Develop large and/or complex solutions that require analysis and research

• Will work on multiple projects as a project leader or frequently as the subject matter expert

• Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.

• Will coach and mentor junior technical staff

• Will work under minimal supervision on complex projects

• Will have wide latitude for independent judgment.

What you will be doing and what you bring :

Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:

• Knowledge and experience of Windows operating systems and related utilities and hardware

• Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.

  • Must have the ability to analyze server crash dumps to determine root cause analysis.

  • Must be able to effectively analyze and solve problems

  • Must be able to monitor usage and performance

  • Must be able to troubleshoot server, software and hardware issues

• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs

• Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system

• Must be able to install and maintain software

• Must have extensive knowledge of SAN storage and be able to present storage to Windows OS

• Work with Information Security to define and ensure platform security

  • Supports Web access and electronic messaging services, and maintains a secure systems environment

• Must have extensive knowledge of IIS, and the ability to complete code deployments

• Maintain Server Infrastructure and ensure high availability:

  • Experience in Large enterprise windows infrastructures 1000+ servers.

  • Knowledge of Microsoft clustering

• Other related duties assigned as needed

Strong VMware ESX/vSphere 5.x and 6.x Experience:

• Must have knowledge and experience in VMWare and virtual infrastructures

  • Must be able to troubleshoot VMware-ESX related incidents

  • Must be able to Patch and maintain ESX host servers

  • Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts

Network:

• General network management/configuration and knowledge of TCP/IP

• General knowledge of network monitoring tools

Automation:

• Develop automation to assist in day to day operations through orchestration and or scripting

• Proposes and implements systems enhancements that will improve the reliability and performance of the system

  • Development and tool creation

  • Development of self-service portals

  • Development in VBScript, SQL & PowerShell SQL Reporting Services

  • Design endpoint platforms and solutions

Hardware

• Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience

  • Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.

  • Must be able to troubleshoot converged and hyper-converged infrastructure related incidents

General

• Knowledge of technical writing principles and practices

  • Must have strong verbal and written communication skills

  • Microsoft Office including Excel, and Visio.

• Design and deliver a consistent user experience to all clients.

• Must be able to work nights and weekends to support 24x7 environment

• Must be able to work independently as well as with a team

• Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients

• Must have the flexibility to adapt to new technologies and perform all other work as required

What we offer you :

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Accountant will work together with the ASEAN Finance Team and Asia Shared Service Centre (SSC) to support the Philippines business by managing the day-to-day finance operations, delivering timely reports and analysis.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Working with ASEAN Finance team and Asia Shared Service Centre (ASSC) closely to ensure the financial record is maintained correctly and timely included :

• Ensure Revenue and Cost are recorded correctly, and intercompany billings are performed.
• Compliance in accordance with Group guidelines and timely release of accruals, if any.
• Support Intercompany transactions for Philippines incl. agreements, invoicing, resolving mismatches and cash settlements.
• Review Balance Sheet items and ensure reconciliation is performed timely.
• Ensure adherence to accounting principles and best practices and maintain a strong system of internal controls.
• Handle local statutory compliance matters such as corporate secretarial, audit, and taxation.
• Ad hoc queries / requests from various stakeholders.
• Assistant Manager title can be considered for candidates who are more qualified. 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are seeking a motivated Software Engineer & Open Source Contributor to join our Open Source Program Office (OSPO) team. This is an exciting opportunity for a passionate developer eager to learn and grow in the open source community. You will work closely with other developers to acquire new skills, contribute to open source projects, and become a successful open source contributor.   Your technical expertise in Python, Golang, Kubernetes, OpenStack, and related technologies will be instrumental in shaping the direction of our open source projects and products.

Responsibilities:

• Learning and Development: Work with senior developers to learn best practices, coding standards, and modern development techniques.
• Community Engagement: Participate in open source communities to build relationships, resolve issues, and contribute to software solutions.
• Collaboration: Collaborate with internal development and product management teams to integrate open source contributions into our products and services.
• Code Quality: Assist in ensuring that all open source contributions meet high standards of code quality, testing, documentation, and maintainability.
• Software Development: Help design, develop, and maintain features and services using Python and Golang.
• Open Source Contributions: Actively contribute to and maintain open-source projects, learning from and enhancing the community.
• Technical Growth: Develop your expertise in cloud-native architectures, containerization, orchestration, and other modern technologies.
   

• Evangelism: Develop and maintain content, including demos, videos, blogs, podcasts, and livestreams, to promote Kubernetes, OpenStack, and Kubeflow projects and emerging technologies.
• Outreach: Attend and speak at technology conferences, shows, and press events to gain industry recognition and drive adoption of our AI infrastructure projects.
• Thought Leadership: Create compelling presentations and technical documentation to support community engagement and education.
• Education: Engage with the community on platforms like GitHub by reviewing code, contributing to documentation, and creating educational content related to Kubernetes, OpenStack, and MLOps.
• Ambassador-ship: Foster relationships with key community members and act as an ambassador for our open-source infrastructure projects.
• Collaboration: Partner with product engineering teams to build compelling demos and integrate community feedback into product development.
   

We are seeking an exceptional Senior Software Engineer & Open Source Leader to join our Open Source Program Office (OSPO) team. As a seasoned developer with a passion for open source communities, you will be responsible for leading by example in the development process, mentoring junior developers, and fostering positive relationships within open source ecosystems. Your technical expertise in Python, Golang, Kubernetes, OpenStack, and related technologies will be instrumental in shaping the direction of our open source projects and products.

Responsibilities:

• Technical Leadership: Lead a team of developers in their open source contributions, providing guidance on best practices, coding standards, and code reviews.
• Community Engagement: Engage with open source communities to build relationships, resolve issues, and drive adoption of our software solutions.
• Mentorship & Coaching: Mentor junior developers, sharing your expertise and experience to help them grow professionally.
• Collaboration: Coordinate with internal development and product management teams to ensure seamless integration of open source contributions into our products and services.
• Code Quality: Ensure that all open source contributions meet high standards of code quality, following best practices for testing, documentation, and maintainability.
• Software Architecture: Leverage your expertise in distributed systems, APIs, and cloud native architectures to make the best decisions on code and systems architectures.

We are seeking an exceptional DevOps / QA Engineer to join our Open Source Program Office (OSPO) team.  This role focuses on creating, maintaining, and extending tests, ensuring robust code coverage, and developing testing pipelines. You will use infrastructure-as-code to effectively mimic production deployments for comprehensive testing. Your technical expertise in CI/CD pipelines, automation, Python, Kubernetes, and related technologies will be instrumental in shaping our testing and deployment strategies.

Responsibilities:

• Testing Frameworks: Develop, maintain, and extend automated test frameworks and scripts to ensure comprehensive code coverage and high-quality software releases.
• Pipeline Development: Build and enhance continuous integration/continuous deployment (CI/CD) pipelines to streamline the testing and deployment process.
• Infrastructure-as-Code: Utilize infrastructure-as-code (IaC) tools to create and manage environments that mimic production deployments for accurate and reliable testing.
• Test Environments: Set up, maintain, and monitor test environments to ensure stability and reliability throughout the testing cycle.
• Code Quality: Ensure all code contributions meet high standards of quality, following best practices for testing, documentation, and maintainability.
• Collaboration: Work closely with development, product management, and operations teams to ensure seamless integration of testing and deployment processes.
• Monitoring and Reporting: Implement monitoring solutions to track performance and reliability metrics, generating reports to communicate findings and recommendations.
• Continuous Improvement: Continuously improve testing strategies and methodologies to keep pace with industry best practices and emerging technologies.
   

We are seeking a motivated Software Engineer & Open Source Contributor to join our Open Source Program Office (OSPO) team. This is an exciting opportunity for a passionate developer eager to learn and grow in the open source community. You will work closely with other developers to acquire new skills, contribute to open source projects, and become a successful open source contributor.   Your technical expertise in Python, Golang, Kubernetes, OpenStack, and related technologies will be instrumental in shaping the direction of our open source projects and products.

Responsibilities:

• Learning and Development: Work with senior developers to learn best practices, coding standards, and modern development techniques.
• Community Engagement: Participate in open source communities to build relationships, resolve issues, and contribute to software solutions.
• Collaboration: Collaborate with internal development and product management teams to integrate open source contributions into our products and services.
• Code Quality: Assist in ensuring that all open source contributions meet high standards of code quality, testing, documentation, and maintainability.
• Software Development: Help design, develop, and maintain features and services using Python and Golang.
• Open Source Contributions: Actively contribute to and maintain open-source projects, learning from and enhancing the community.
• Technical Growth: Develop your expertise in cloud-native architectures, containerization, orchestration, and other modern technologies.
   

Data Engineer will work closely with the rest of the product team and business peers to effectively execute Data project initiatives. This person should be able to deliver in a fast-paced and deadline-driven environment. Along with development, candidate will be responsible for maintenance of the data applications and would be expected to automate the processes with no or minimal human intervention. 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

JOB SUMMARY:

The Executive Assistant is a key administrative professional who supports the Head of Global Client Delivery – Philippines and will be the point of first contact for executives, managing their schedules, coordinating meetings, and handling correspondence.

As an indispensable asset to executives, they help maintain operational efficiencies, coordinate logistics, and facilitate communication across different departments.

This role demands high professionalism and flexibility, as Executive Assistants will interact with internal and external stakeholders, including other employees, clients, and partners. while maintaining the confidentiality of high-level systems and operations

ROLE AND RESPONSIBILITIES:

• Schedule and coordinate meetings, appointments, and travel arrangements for the executive team.
• Prepare and distribute meeting agendas, summaries, and minutes to ensure effective communication and follow-up.
• Assist with project management tasks, such as tracking deadlines, coordinating resources, and monitoring progress.
• Conduct research and collect/analyze data to support decision-making and provide valuable insights.
• Prepare and edit correspondence, reports, presentations, and other documents as needed, ensuring accuracy and professionalism.
• Maintain databases and records, ensuring they are comprehensive, up-to-date, and easily accessible.
• Manage and prioritize daily workload, effectively balancing multiple tasks and deadlines.
• Handle confidential information with discretion and maintain a high level of professionalism and integrity.
• Perform general administrative tasks, such as answering calls, responding to emails, and organizing files.
• Troubleshoot and resolve office-related issues to maintain a smooth workflow and productivity.
• Provide excellent customer service to internal and external stakeholders, fostering positive relationships and enhancing the overall experience.
• Foster a sense of teamwork and collaboration by promoting open communication and supporting the executive team's needs.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  
 

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

Summary of the Position

As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

• Use our online platform to monitor and engage with content seen all across social media platforms
• Responding to potential customers customer via chat, email, or direct messages
• Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
• Moderating mainly reviews on the different apps/platforms of the client you will be working with
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Closely work with the client to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Maintain constant communication with your manager to resolve any issues or questions

This is a hybrid role in mid-shift (3 to 4X onsite). Currently we are at Eton Centris (Just a few steps away from Q Ave MRT station however we are moving to BGC come Q3.

The Risk Compliance Specialist is responsible for evaluating, monitoring, and ensuring compliance with legal and regulatory requirements, industry standards, and internal policies within the organization. He/she analyzes potential risks, develop compliance strategies, and implement measures to mitigate risks and maintain a culture of compliance.

1. Compliance Monitoring - conduct regular assessments to monitor compliance with laws, regulations, and internal policies; identify areas of non-compliance and recommend corrective actions.

2. Risk Assessment - evaluate potential risks associated with regulatory requirements, industry changes, and business operations; develop risk mitigation strategies and action plans.

3. Policy Development - assist in the development, implementation, and maintenance of compliance policies, procedures, and guidelines; ensure that policies are updated to reflect changes in regulations and business practices.

4. Training and Awareness - develop and deliver compliance training programs to employees; promote awareness of compliance standards and best practices across the organization.

5. Investigations - conduct investigations into compliance issues, allegations of misconduct, or breaches of policies; prepare reports on investigation findings and recommend disciplinary actions or corrective measures as needed.

6. Reporting - prepare and submit regulatory reports and filings as required by applicable laws and regulations; maintain accurate records of compliance activities, findings, and resolutions.

7. Audits and Reviews - coordinate internal and external audits and reviews related to compliance matters; collaborate with audit teams to address findings and implement corrective actions.

8. Communication - communicate effectively with stakeholders, including senior management, legal counsel, regulatory authorities, and extern

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

OVERVIEW:

The Finance Manager is mainly responsible for ensuring effective accounting procedures and for providing accurate financial information of all company transactions.

DUTIES AND RESPONSIBILITIES:

•     Oversee the day to day accounting functions
•     Ensure monthly closing of financial accounts
•     Timely submission of Financial Report to HQ
•     Cash flow management
•     Implementation of policies laid down by HQ
•     Assist in system implementation/changes
•     Handle local tax matters
•     Handles external Audit matters
•     Other tasks that may be given from time to time

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering outsourcing through world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for Boldr impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

Boldr is a mission-driven outsourcing company focused on turning jobs into careers. As the Global TA Director, you'll play a key role in finding the right people who reflect our values and align with our clients, partners, and internal team’s needs.

As the head of Talent Acquisition, you will play a critical role in operationalizing our recruitment efforts to support our rapidly growing organization.  We recognize the necessity of building a robust talent acquisition strategy to fuel our continued success. This role requires a strategic mindset, business acumen, and the ability to collaborate closely with our clients, internal hiring managers, and exec team to realize their immediate and future talent needs.

WHAT WILL YOU DO

• Develop and Implement Talent Acquisition Strategy:
• Understand our global and local needs so you can build and manage an integrated strategy across our distributed geographic locations
• Collaborate with Sales, Clients, & internal hiring managers to identify key hiring needs across various departments and business units.
• Partner as the key service provider to internal stakeholders when defining roles, pooling, sourcing, and moving candidates through the experience while ensuring full transparency and visibility into progress on a role-by-role, region-by-region, and where appropriate, client-by-client basis.
• Keep accurate data on all talent acquisition initiatives. Analyze data and report findings and recommendations to relevant stakeholders.
• Analyze market trends and competitor practices to inform recruitment strategies.
• Relationship and performance management of the recruitment service providers to ensure effective service delivery as-and-when required.
• Forecast talent acquisition needs based on business growth plans.
• Operationalize Recruitment Processes:
• Design, optimize, and implement recruitment processes and workflows to ensure efficiency and effectiveness (use data-driven insights and automation wherever possible).
• Oversee the entire recruitment lifecycle, from sourcing and screening through offer negotiation.
• Own headcount plans to track progress and plan bandwidth of the talent acquisition team.
• Establish metrics and KPIs to track recruitment performance and drive continuous improvement.
• Prepare and present reports on recruitment data, activities, trends, and outcomes.
• Build and Lead a High-Performing Team:
• Develop and mentor TA Leaders providing guidance and support to ensure their success.
• Establish performance metrics and evaluate the effectiveness of recruitment efforts. Measuring TA metrics for monitoring performance (e.g. time-to-hire, source-of-hire etc.)
• Foster a culture of collaboration, accountability, and continuous learning within the talent acquisition team.
• Allocate resources and prioritize tasks to meet hiring demands across the organization.
• Partner with Clients and Internal Hiring Managers:
• Serve as a market expert.  WOW our clients with your knowledge of the market and how we will land the talent they need.  
• Serve as a strategic partner to hiring managers, understanding their talent needs and proactively developing recruitment plans to address them.
• Provide regular updates and insights to hiring managers on recruitment progress, market trends, and candidate feedback.
• Enhance Employer Branding and Candidate Experience:
• Establish an employer branding strategy to attract the right candidates to our openings.
• Enhance the candidate experience to influence Boldr’s brand reputation and increase the Company’s ability to deploy talent within agreed timelines.
• Monitor talent acquisition impacts and adjust methodologies to maintain high success rates.
• Develop and execute initiatives to enhance our employer brand and attract top talent to the organization.
• Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.
• Leverage employer branding efforts to differentiate our organization in the competitive talent marketplace.
• Develop and maintain relationships with universities, professional organizations, and other talent pipelines.
• Establish and manage partnerships with alumni associations, colleges and job boards.
• Participating in and hosting TA events for driving our company’s awareness.
• DEI
• Promote diversity and inclusion in the recruitment process.
• Implement strategies to attract diverse talent.
• Identify essential impact sourcing partners across the globe to help further our mission of community support and empowerment.

WHAT WE’LL LIKE ABOUT YOU

YOU HAVE…

• 8+ years Experience in TA with at least 3 years in a leadership role (Experience in 2+ geos strongly preferred).  
• Experience with high-volume recruitment is required. BPO or Staffing Agency Experience preferred. 
• Proven track record of successfully scaling recruitment efforts in a high-growth environment.  
• A commitment to taking a systems and process-based approach to support our extraordinary growth and scale in a way that makes you a valued, trusted, consultative partner to all leaders who are looking to expand their teams
• Experience managing employer branding initiatives and the full cycle of the talent management process.
• Sound knowledge of various sourcing techniques/tools (e.g. professional platforms, social networks, LinkedIn)
• Ability to thrive in a fast-paced, dynamic environment
• Ability to analyze and make data-driven decisions 
• Ability to influence employees at all levels to support your strategies
• Exceptional relationship building, verbal and written communication skills paired with strong business acumen

WHAT WE’LL LIKE ABOUT YOU

YOU HAVE…

• 8+ years Experience in TA with at least 3 years in a leadership role (Experience in 2+ geos strongly preferred).  
• Experience with high-volume recruitment is required. BPO or Staffing Agency Experience preferred. 
• Proven track record of successfully scaling recruitment efforts in a high-growth environment.  
• A commitment to taking a systems and process-based approach to support our extraordinary growth and scale in a way that makes you a valued, trusted, consultative partner to all leaders who are looking to expand their teams
• Experience managing employer branding initiatives and the full cycle of the talent management process.
• Sound knowledge of various sourcing techniques/tools (e.g. professional platforms, social networks, LinkedIn)
• Ability to thrive in a fast-paced, dynamic environment
• Ability to analyze and make data-driven decisions 
• Ability to influence employees at all levels to support your strategies
• Exceptional relationship building, verbal and written communication skills paired with strong business acumen

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage