ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other dep

Monthly Salary: PHP 21,000

• At least 6 months BPO experience
• healthcare experience a plus
• Excellent communication skills (both verbal & written) and detail oriented.
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribe Professional to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Do you know how, or have you ever taken down notes for a doctor during patient visits virtually or in person? Do you happen to know how to summarize the visit to the medically relevant information useful for the doctor? If yes, then We want you!!!!!

Responsibilities:

• Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats
• Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon

Monthly Salary: PHP 40,000

• Must be a graduate of any medical course
• Has Healthcare or medical transcription experience for the past 3 years
• Must be willing to work US hours
• Must be amenable to work onsite in either Makati or Mandaluyong office

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Financial Analyst

Schedule: Monday to Friday, Flexible Hours & time zone (at least 3 hours of overlaps with Europe time zone for updates and all)

Salary: 1,000 - 1,500 USD

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Conduct initial cuts for an underwriting model to streamline processing time
• Leverage underwriting experience in real estate to assess financial risk and viability of proposed projects
• Dedicate exclusive focus to underwriting responsibilities for the organization
• Maintain high availability to accommodate the dynamic nature of the underwriting process
• Maintain up to date deal status notes on the company’s pipeline
• Demonstrate a comprehensive understanding of underwriting concepts, particularly in the context of finance-focused real estate

• Minimum of 2 years of experience as a Finance Underwriter, preferably in the real estate industry
• Strong analytical and critical thinking skills
• Proficient in financial analysis and Microsoft Excel
• Working comprehension of profit & loss statements discounted cash flow analysis, and related finance concepts
• Excellent communication and interpersonal skills
• Ability to work independently and make sound decisions.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES!!

Position:  Project Manager - Admin Assistant

Working Schedule:  Mondays to Fridays, 9:00 AM - 5:00 PM CST | 11:00 PM - 7:00 AM PHT
Salary Range:  $900 - 1500 / Monthly 

ABOUT THE ROLE:

We are seeking a highly organized and detail-oriented Project Manager to join our team and support our operational staff in managing and executing projects efficiently. The ideal candidate will play a crucial role in enhancing communication, organizing project information, and assisting in various administrative tasks.

RESPONSIBILITIES:

• Collaboration: Collaborate with various departments to facilitate effective communication and workflow.
• Project Communication: Receive and manage all project-level communication to ensure an additional layer of checks and balances.
• Scheduling: Efficiently manage and coordinate schedules, appointments, and meetings for executives and team members. Process scheduling for all team members on a central calendar so all team members may have visibility, including organizing project-specific recurring meetings and team meetings. Assist with scheduling for the executive leadership team on all meetings, business travel, and coordination on individual ELT calendars.
• Project Tracking: Support project management activities, including tracking timelines, deadlines, and deliverables. Communicate with respective project managers on upcoming deadlines and deliverables to ensure we are on time and within budget.
• File Organization: Assist in organizing and maintaining files, documents, and other records. Make recommendations to improve organization & guide team members on how/where to find project material. Organize all project information into respective DropBoxes, ShareFiles, and Monday Folders for easy reference by the entire team. Organize company and project-specific records for the executive team.
• Executive Support: Maintain individual folders for executive team members, providing seamless access to relevant information.
• PR/Marketing Assistance: Assist the CEO in PR and marketing efforts to contribute to the overall success of our projects.
• Inbound Inquiries: Handle and respond to inbound inquiries promptly and professionally.
• Meeting Support: Act as a scribe during team meetings to ensure comprehensive documentation of discussions and completion of action items.

Minimum Requirements:

QUALIFICATIONS:

• At least 2-3 years of experience in the role
• Good to Excellent communication skills both written and verbal.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365, etc.)
• Knowledge in using Dropbox, Monday.com, ShareFiles, and any other project management tools.
• Someone who embodies values and demonstrates resilience, confidence, and initiative.
• Tech-savvy with the ability to work with digital tools, communication platforms, and project management tools. 
• An individual prepared to take on various roles and effectively manage extra responsibilities.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: AI Supervisor

Schedule: Monday to Friday, 5am-12pm EST (6pm-1am PHL) / 12pm-8pm EST (1am-9am PHL)

Salary Range: 800-1000 USD/month (to be assessed and approved by the client based on the candidate’s experience,  knowledge, skills, and abilities)

About the Company:

Our company combines the speed and horsepower of AI with the accuracy, rigor, and expertise of humans to answer your business questions better and faster at every step.

Responsibilities:

• Review AI-generated outputs for accuracy and coherence.
• Verify and cross-reference data points from source materials to ensure precision.
• Evaluate and validate the logical processes undertaken by our proprietary AI Agent.
• Collaborate with the AI development team to provide feedback for continuous improvement.
• Stay updated on industry trends and advancements in AI technology.

• Strong interest in AI and emerging technologies.
• Exceptional reasoning skills and the ability to think critically.
• Great attention to detail and a commitment to maintaining high levels of accuracy.
• Effective communication skills to collaborate with cross-functional teams.
• Ability to work independently and meet tight deadlines.

• Selling assigned line of U-BIX Products.
  
• Acquire new clients/Accounts.
  
• Increase machines sales &market share through the implementation of company sales policies.
  
• Develop/implement monthly & quarterly sales plan to increase sales & generated sales.
  
• Retain & penetrate route calls on prospects/accounts.
  
• Continuously update product knowledge & selling knowledge.
  
• Conduct product demonstration.
  
• Monitor & comply with pricing procedure
  
• Conduct cold canvas on prospects.
  
• Understand Account problem, needs people by conducting accurate through data gathering.
  
• Perform other tasks related to the job that may be assigned by supervisor.
  
• Fresh graduates are encourage to apply.

• Graduate of any 4 year course.
  
• At least 6 to 1 year experience in sales preferably in selling industrial & office equipment.
  
• Proficient in computer software & networking applications.
  
• Must have the passion & enthusiasm to pursue a career sales.
  
• Pleasing personality, with negotiation skills.

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : Flexible working days with 2 days off, 8am-5pm (1 hour break), UK timezone

Holidays : TBD

Pay Range : $800-1,500 USD per month

Duties and Responsibilities:

• Communicate with customers via online platform Zendesk logged in as info@theturmeric.co, and responding via email, live chat and social media.
• Provide customers with expert help and advice on the full product range and be able to knowledgeably describe the incredible benefits of the product range. (Basic templates provided).
• Proficiently resolving product or service problems such as order/subscription queries, delivery issues, transaction problems/issues; determining the cause of the problem; explaining the best solution to the customer to solve their problem and provide a timely follow-up to ensure the outcome is to their satisfaction.
• Work with the TTC team to help develop ideas and initiatives to support a first-class customer experience.
• Share insights with the TTC team regarding customer needs and feedback, actions and remedies.
• Building a positive and happy relationship with all TTC customers by communicating with them following the TTC Brand guidelines.

Written

• Minimum 1 year of experience
• Good to Excellent Communication and written Skills
• Good problem-solving and analytical skills.
• Excellent Computer/digital/smartphone literacy.
• Knowledge of CRM or Customer Service Platforms such as Zendesk. (Training can be provided)
• Ability to remain professional and considerate with customers and with a willingness to go the extra mile to help.
• Fun, optimistic, and happy with a bright outlook.
• Reliable and flexible, ability to work in a team and independently.
• Effective Communication: The customer is always right, offer a positive can-do approach to the customer
• Technical knowledge: You will likely need to know a bit of Technical/industry knowledge to effectively solve problems.

Position: Social Media Manager

Working Hours: Flexible with overlapping hours in Central Standard Time

Salary Range: 900-1300 USD

Duties and Responsibilities:

• They would start with posting daily for 20 social media accounts. The number of posts and accounts would scale up as systems and skills are refined. 
• They would engage with the audience by liking posts, and responding with gifs and pre-approved phrases.
• (We will provide all of the photos.
• We may provide some of the copy, but they should be expected to create that themselves the vast majority of the time.)

Requirements:

• With at least one year of experience. We would like to see some of the accounts that they've managed.
• who is Good with communication skills
• who is fluent in English 
• who is a self-starter, reliable, responsible, and professional 

Holiday : TBD

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Onboarding Specialist

Work Hours: Monday to Friday, 12:00 AM to 8:00 AM EST | 1:00 PM to 9:00 PM Philippine Standard Time

Holidays: TBD

Pay Range: USD 800-1,500 per month (depending on qualifications and skills)

About the Job:

We are in search of a dynamic Onboarding Specialist to guide new users through our product over virtual meetings. The choice candidate will navigate users through a 30-minute introduction of our product, explaining features, answering intricate questions, and ensuring a smooth onboarding process. 

Responsibilities:

• Conduct 30-minute Zoom calls over the course of the day, with back-to-back sessions for most of the day.
• Explain product features effectively and answer complex inquiries from users.
• Ensure a smooth and positive onboarding process for all users.

• Native level English proficiency, ideally as if they grew up in the U.S. (Accents are acceptable but should not impact user comprehension.)

• Exceptional communication skills, both verbal and written.
• Ability to understand and answer intricate questions asked by users such as founders, CEOs, and VCs.
• Warm, friendly and professional demeanor.
• Resilience, dealing with continuously back-to-back calls.
• Familiarity with Zoom and other video conferencing tools.
• Big plus if they lived/studied in the U.S. or any English-speaking country before

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Video Editor

Work Hours: Mon to Fri, 8AM – 5PM/9AM – 6PM Pacific Time | 12:00AM – 9AM/1:00AM – 10AM Philippine time

Pay Range: $900 - $1500 monthly

Detail-Oriented Editing:

• Demonstrate precision and attention to detail in video editing tasks.
• Create polished and professional videos with high-quality graphics, titles, and overlays.

Creative Thinking:

• Display creativity and the ability to think independently to enhance video content.
• Contribute innovative ideas to improve the overall visual appeal of videos.

Knowledge of Social Media Content:

• Possess a solid understanding of social media content dynamics.
• Ensure that videos align with the specific flow and requirements of various social media platforms.

Video Compilation:

• Edit and compile videos, ensuring a seamless and engaging final product.
• Incorporate music, sound effects, and other elements to enhance video quality.

Research and Resourcefulness:

• Utilize online platforms, including YouTube, to find visuals that complement and enhance video content.
• Stay updated on industry trends and incorporate fresh ideas into video projects.

• No less than two (2) years of experience as a Video Editor, showcasing a strong portfolio.
• Proficiency in Davinci or Adobe Premiere
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication skills and the capacity to translate creative ideas into compelling visual content.
• Familiarity with social media platforms and their content requirements.
• Dropbox for storing files.
• Great attention to detail.
• Experience with color grading, and sound design.

Position: Website and CRM Manager

Work Hours (Client): Mondays to Fridays 9AM - 5PM Pacific Time

Work Hours (MNL): Mondays to Fridays 1AM to 10AM PHT

Pay Range: $1000 - $1800/month

Company/Client Overview:

The client is a leading review platform dedicated to providing comprehensive and user-friendly resources on hearing aids and hearing health. Their website, powered by Webflow, offers in-depth editorial content, comparative analyses, interactive tools like hearing tests, and audio files for side-by-side hearing aid comparisons. They are committed to improving hearing health through accurate, up-to-date information and advice.

About the Role:

Their CRM, powered by Hubspot, keeps the community engaged with educational content and support. They are seeking a skilled Website and CRM Manager with a passion for SEO and content management to implement our website's day-to-day operations

Duties and Responsibilities:

• Update the site to improve its health (tags, structure, image compression etc)
• Input important data (prices, reviews, content)
• Track site rankings on Google and identifying opportunities for improvements (we use Ahrefs for tracking)
• Monitor Hotjar, Looker Studio and Google Analytics for user experience issues or opportunities
• Manage and create Hubspot workflows (content will be authored by our team)
• Track email performance and make suggestions to increase email engagement
• Input and format blog posts written by our head audiologist
• Contributing to brainstorms related to new features and content (based on what we are seeing)
• Work closely with the founding team to determine weekly and monthly priorities (manage up effectively)
• Collaborate with our development agency to manage projects and update website sections.
• Comfortable using Webflow and Hubspot (with training). 
• Should be curious with a passion to figure things out and improve our overall offering. 
• Should have a strong understanding of SEO best practices, and be capable of driving user engagement through effective content management. 
• Should have a foundational understanding of CRM flows and best practices.

• 2+ years of experience as a Website and CRM Manager
• Proven experience in website and CRM management
• Proficiency with Google Analytics, Looker Studio, and other SEO tools
• Familiarity with Hubspot and Webflow
• Familiarity with digital tools and digital marketing
• Strong understanding of SEO, content management
• Excellent project management skills and the ability to work with cross-functional teams
• Strong attention to detail and the ability to manage multiple projects simultaneously

ABOUT US 

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global companies access to highly skilled professionals from the Philippines and Malaysia so they can build their dream teams offshore. Our vision is to be where the best minds meet to develop a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalised services and our in-depth knowledge of the markets we serve. With BSA Solutions, you can be assured of a reliable and efficient partner in building your career. 

HEADLINE 

Are you a detail-oriented and highly organised professional passionate about numbers and finance? Do you have experience in accounting and a solid understanding of accounting principles? If so, we have an exciting opportunity for you to join our dynamic team. 

What's in it for you? 

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance. 
• Office-based in vibrant Cebu City, offering a modern collaborative work environment. 
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise. 
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents. 
• Grow and develop your career with us through our technical and professional development programs. 
• Competitive basic salary package up to PHP40K + generous benefits + personalised learning and development. 

Join us and connect and collaborate with the best minds, building a community of successful companies. 

ABOUT THE ROLE 

We are looking for a detail-oriented and experienced Bookkeeper with Xero expertise for our client, an accounting advisory firm based in Sydney, Australia. Our client specialises in providing comprehensive financial solutions and strategic advice to a diverse range of clients. We seek a skilled Accountant to support the Australian onshore team in maintaining accurate financial records and ensuring compliance with Australian accounting regulations. 

RESPONSIBILITIES 

ACCOUNTING TASKS 

• Manage the day-to-day bookkeeping activities, including accounts payable and receivable, payroll processing, and bank reconciliations. 
• Maintain accurate and up-to-date financial records using accounting software – XERO. 
• Prepare and issue invoices, ensuring accuracy and timely delivery to clients. 
• Process and reconcile financial transactions, including credit card expenses and vendor payments. 
• Process GST on transactions with/without invoices to ensure compliance with GST regulations. 
• Identify discrepancies and allocate expenses accordingly via journal entries. 
• Update and maintain fixed asset register, including depreciation, amortisation, and repayments of equipment purchases on finance. 
• Assist in preparing and submitting activity statements – monthly and quarterly. 
• Stay current with accounting principles and regulations to ensure compliance and suggest improvements to processes and procedures. 

ADMINISTRATIVE TASKS 

• Complete daily timesheet entries on time with accuracy. 
• Set up new entities or clients via the online portal. 
• Set up tax registrations for clients via the online portal. 
• Keep client contact details updated in the system, such as residential and email addresses. 

• A bachelor’s degree in accounting, finance or similar is preferred but not essential. 
• Previous experience of at least three (3) years in accounting to bring your expertise to the team. 
• Solid understanding of accounting principles and regulations. 
• Experience working in an Australian business is preferred. 
• Impeccable attention to detail, ensuring accuracy in financial transactions and reporting. 
• Strong organisational and administrative skills combined with innovative thinking and problem-solving abilities. 
• Excellent communication skills to build positive relationships with stakeholders. 
• Proficient in XERO software or other cloud-based accounting applications. 
• Experience with using payroll systems and databases. 
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) 

BSA Solutions, Inc. offers: 

• Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law. 
• Comprehensive and generous HMO benefits package for you and one dependent from the start date. 
• Regular professional development coaching and mentoring will help you map your personal and professional development plan. 
• Broad selection of exciting and engaging social events to embrace as a vibrant BSA community. 
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values and 
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say. 

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or any other characteristics protected by applicable law. 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a highly skilled and experienced Business Development Specialist? Then we want you!

We need someone who can take on the primary role of scheduling appointments for our firm and play a crucial role in assisting the administrative and service teams. Your primary objective is to consistently fill the schedules of our three advisors with qualified appointments. With your expertise, you'll schedule face-to-face appointments based on qualified leads and seminar overflow. You'll also respond to each lead from various sources in a timely manner and handle follow-up with our Tier 1 clients.

Don't miss your chance to be a part of our team. Apply now and be the driving force behind our success!

Position: Business Development Specialist

Working Hours: Monday to Friday, 9 am - 5:30 pm EST, with a 30-minute lunch break

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Holiday: TBC

About the Company:

An independent financial services firm helping individuals create retirement strategies using investments and insurance products.

Responsibilities:

DAILY:

• Set qualified appointments to fill Advisors' calendars
• Call, schedule, and follow up with prospects for appointments from seminars and events
• Record notes from every prospective client conversation in the Redtail database
• Call qualified Tier 1 clients to “check-in” to ensure they are happy and well-served
• Follow the script for all call scenarios
• Input prospects and keep database/CRM program up-to-date
• When necessary, help assist in the Preparation of the Client Experience for prospect/client meetings, greet and welcome guests
• Guide clients in the appropriate direction when they call in or make requests: keep them happy
• Pre-qualify leads signed up to attend seminars

WEEKLY:

• Manage and follow up with all radio leads using scripts and workflow processes established
• Workshop callbacks for those who are interested in attending an upcoming event

MONTHLY:

• Attend and Service Seminar/Workshops as needed: set up, appt scheduling, and mingle with prospects to help answer questions and promote AFG
• Attend client events as needed and get to know our clients

• Prior Sales and Telemarketing experience is a must. Sales: 1 year (Preferred); Client Relationship: 1 year (Preferred)
• Ability to motivate prospects to set appointments, prioritize projects, pay attention to detail, and demonstrate persistence.
• The individual should possess excellent communication skills, proficiency in phone skills, and a command of the English language and grammar.
• Ability to learn new software quickly, industry knowledge, and a desire to build relationships with clients and people.
• The individual must be highly organized, adaptable to changes, and a team player.

Salary: P60,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday (08:00 AM - 05:00 PM Brisbane)

What are we looking for?

Skills Required:

• Minimum of 3 years’ experience in Accounts Payable
• Intermediate excel skills
• Confidence in speaking with (email and phone) a wide range of people within the business.
• Experience in SAP and VIM

Nice to Have:

• Experience in a larger, complex business environment.
• Understanding of multi-level invoice approval and compliance with standards
• Finance or Accounting background

What will you do?

• Ensure all invoices are approved by the appropriate authority prior to processing
• Process all invoices within specified timelines
• Respond to, and resolve, all internal and external enquiries promptly and professionally
• Actively participate in team projects and look for continuous improvement opportunities.
• Provide coverage for team members tasks, in which you are trained, if and when required

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Australian client is the world’s largest meat producer, and second largest food manufacturer with a global workforce of over 250,000 staff. The company is currently working through an exciting digital transformation strategy which provides global career opportunities. Specific roles will be sent to Australia for additional training. 

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position Overview:

Client Specialist is the first point of contact for clients needing assistance with businesses' products and services. They manage client inquiries by phone, email, and chat. 

Responsibilities:

• Look through inquiries from merchants (clients) and decide if merchants are a good fit or not.
• Send a follow up email of the next steps if merchant is a good fit and send reject email if not. (templates may be provided)
• Onboard and send onboarding steps to the merchants.
• 80% emails/chat - 20% phone calls

• Good to Excellent verbal and written communication skills (written is highly important)
• Can handle phone calls professionally.
• Can compose and respond to emails professionally with minimum to no error. 
• Able to follow SOPs
• Able to provide own feedback and input on SOPs

We are looking for an experienced Country Manager Philippines to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Tagalog speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Marketing and Data Analyst

Working Hours/Shift: Monday -Friday; 9 am-6 pm EST

Salary Range: $1500 monthly

This position will oversee all aspects of marketing for Rapid Fire Home Buyers and work to research, test, implement, and monitor the effectiveness of all active marketing channels. Work with managers and leadership team to improve current marketing and consider new techniques to find motivated sellers. This position will also focus on organizing marketing performance data and running analysis on it to drive marketing decisions and changes. 

The position requires above-average attention to detail, concern for the exact correctness of work, and a strong commitment to tasks completed on time. The position would be best for someone who enjoys tinkering with systems and processes to maximize efficiency and production.

This is a valued expert expected to deliver high quality, accurate results, while efficiently maintaining and enhancing existing organizational systems and standards. Interested candidates should strive for self-development through training modules, webinars, books, courses, and other modalities. 

Interested candidates need extensive knowledge of data analysis and reporting. Needs to be comfortable with complex multi-set data analysis and report/chart building.

The goal of this position is to continuously improve our marketing channels and strategies in order to drive the max possible ROI on the marketing dollars we spend. This will primarily be accomplished through extensive data analysis on previous and current marketing channel performance.

Marketing Data Anaylst Keys for Success

• High attention to detail and organization
• Highly proficient in successfully executing and completing substantial projects.
• Enjoys getting into the nitty gritty details and auditing existing systems and processes 
• Passionate about data analysis and modeling
• Communicate clearly and effectively with all team members
• Extreme ownership of personal and team performance 
• Clear, concise, and well-documented process development and management
• Self-education, seeking out personal growth opportunities, and requesting additional support as needed

Responsibilities

• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Responsibilities
• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Analyze large data sets of marketing data and identify patterns. Turn these patterns into marketing decision recommendations to present to management
• Research and test new marketing strategies and methods to expand company growth in a methodical approach
• In charge of continuously improving and optimizing company marketing strategies. Weekly and monthly audit of all channels are to be performed.

• 3+ Years of data analysis and analytics experience
• Detail-oriented. High standards of quality and accuracy
• Expertise in Microsoft Excel or Google Sheets
• Prior experience with Salesforce CRM highly preferred 
• Experience in positions that require complex problem-solving skills

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Payroll Administrator

Working Hours: Sunday Afternoon/Evening (CST): 1-3 hours of work; Monday- Friday (CST): 10:00 am - 5:30 pm

Salary Range: $900 - $1500/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Duties and Responsibilities:

• Payroll Processing: Process bi-weekly payroll and monthly bonus payroll for employees, including calculating and verifying hours worked, overtime, and any special payments or deductions for W-2 and W-9 personnel.
• Data Entry:

• Accurately enter payroll data into the Paylocity payroll system, including employee information, hours worked, and

other relevant details for W-2 and W-9 staff.

• Populate applicant leads into the Applicant Tracking System

• Payroll System Maintenance: Ensure the payroll system data is current, respond to requests for technical support and troubleshooting, communicate directly with our platform representative to achieve resolution when necessary.
• Case Management: Address and resolve payroll-related inquiries and discrepancies from employee employees in a timely and professional manner.
• Monthly Reporting: Support the HR Manager with the compilation of the Monthly Worker's Compensation reporting and ACA Reporting.
• Administer the weekly billable time reporting and approval process: create summary reports and drive internal compliance with approval deadlines.
• Create weekly billings and expense summary reports for the leadership team.
• Timekeeping: Maintain and update employee time and attendance records, ensuring they match payroll data for W-2 and W-9 staff.
• Year-End Process: Prepare and distribute year-end tax documents such as W-2s and 1099s, and support the HR Manager with the timely submission to the appropriate tax authorities.
• Assist with scheduling interviews with prospective candidates
• Special projects, as assigned.

• Must have at least 2+ years of experience with payroll administration for U.S.-based businesses
• Strong numerical aptitude and attention to detail, familiarity with general accounting principles.
• Proficiency in cloud-based payroll software use, and experience using Paylocity is preferred, but not required
• Strong organizational, critical thinking, and time management skills
• Functional understanding of legislation policies and regulations that pertain to payroll administration
• Exquisite math and numeric skills
• Strong communication and problem-solving skills
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Excellent written and verbal communication skills

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Virtual Assistant (Marketing Associate)

Work Hours: US EST business hours (8 am - 3:30 pm EST, Monday - Friday); some flexibility here

Pay Range: 1,200 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

Examples of recurring tasks include: 

• Adding prospects to lists in LinkedIn Sales Navigator
• Setting up LinkedIn outreach campaigns in the LinkedIn tool
• Track down information about inbound leads in our marketing database
• Join meetings, take notes, and create follow-up tasks
• Monitor social media, respond to comments, and identify trends to improve social strategy
• Handle admin/life tasks that are time-sensitive (travel, sending flowers, etc.)

Examples of project-based tasks include: 

• Set up a content management system for social media content
• Design (or manage the designer who creates) social media content 
• Set up interviews for the book I’m writing, and capture/organize the notes from those interviews
• Identify ways to automate marketing/sales workflows so marketing is on autopilot

Here’s my basic philosophy when it comes to how to work with a marketing assistant: 

• Get clear upfront on what we’re trying to achieve and what’s expected.
• Create a simple system for managing all the tasks so nothing slips between the cracks.
• You run with the assigned tasks and projects, and I’ll stay out of your way.
• You check in periodically (daily for some things, weekly for others) to make sure things are on track and your questions/issues are getting addressed.
• We succeed together!! 

• 2+ Years of experience working remotely as a Marketing Assistant (or similar role) for a business owner or CEO who lives in the USA
• Proficient English speaker (comfortable talking, writing, and reading) 
• Have experience with these business and marketing tools: Teams, Airtable (or a similar database or CRM like Excel or Monday), LinkedIn, Canva, Kajabi (or a similar course tool) 
• Be self-starting, and diligent in completing tasks thoroughly w/o me having to worry about them.
• Be resourceful and scrappy, with good internet research skills (e.g., tracking down contacts on LinkedIn, tracking down content on Google, etc.)
• Be experienced with writing compelling marketing copy
• Be experienced with basic design tasks (e.g., social media posts)
• Be familiar with AI and automation tools and how to apply them to market better and more efficiently
• Keep an eye on marketing metrics and trends, and proactively make improvements to overall marketing strategies (e.g., find efficiencies, identify better ways to market, etc.)

Location: Fully Remote

Job Type: Full-Time

As a Video Editor at Dog Podcast Network, you will play a pivotal role in curating and crafting compelling video content that resonates with our audience. This position focuses on editing videos for our award-winning show Dog Cancer Answers.

Your primary responsibilities will involve editing raw footage to create engaging videos that showcase our podcast’s message across all platforms. This role requires not only technical proficiency in video editing but also a genuine passion for dogs.

Our mission is to help improve the quality of life for dogs and the people who love them. Is that you?

Responsibilities:

• Edit and assemble raw footage into polished, engaging video podcasts that align with our brand's tone and messaging.
• Make editorial edits (selecting best takes, making sure the video maintains the viewer's interest).
• Edit videos that engage YouTube audiences and resonate with dog lovers.
• Create Reels and other short form content.
• Collaborate with our Creative Director to continually improve the overall quality of shows and process of production.
• Attend production meetings to update the team regarding video productions.
• Stay current with industry trends and innovative editing techniques to continually elevate the quality of our dog-centric content.
• Organize and maintain video files and other collaterals for easy access.

• Your portfolio should demonstrate experience in podcast editing of interview-style shows. They should be engaging and reflect technical mastery.
• Genuine passion for dogs and improving their lives through your work.
• Mastery in professional video editing software. (You should be able to edit in your sleep--but please don't.)
• Strong storytelling and creative skills with an ability to evoke emotion through video editing and sound.
• Experience in using Descript and its features.
• Ability to work independently, meet deadlines, and thrive in a dynamic, dog-loving team environment.
• Ability to use Vimeo as review channel to outputs and Microsoft Teams for communication.
• Highly trainable and eager to learn new things.
• Strong working computer with lots of RAM and a fast processor for video editing.
• Fast and reliable internet connection for uploads as well as downloads.
• Strong English communication skills.

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

Salary: $8 to $11 (Hourly)

Schedule: Monday – Friday (09:00 AM - 01:00 PM EST)

What are we looking for?

Skills Required:

• With a Bachelor's degree and/or paralegal certificate.
• Effectively manage ongoing settlement with various parties and update stakeholders as needed.
• Strong understanding of trademark laws, regulations, and filing procedures.
• Excellent organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively in a fast-paced team environment.
• Exceptional time management and multitasking abilities.

Nice to Have:

• Fluent in Mandarin (reading, writing, etc.)

What will you do?

• Collaborate with attorneys to manage trademark portfolios for a variety of clients.
• Prepare and file trademark and copyright applications, responses to office actions, and other related documents.
• Assist with drafting legal correspondence and documents, including cease-and-desist letters and licensing agreements.
• Maintain accurate and up-to-date records of trademark matters using practice management software.
• Communicate with clients, government agencies, and external stakeholders regarding trademark matters.
• Email communications and correspondence.
• Client Intake process management.

Join the awesome team and enjoy these benefits & perks:

• Work from home setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client founded in 2016, is a Pennsylvania-based company and a leader in global patent protection. They offer worry-free patent translation, foreign filing, and annuity solutions empower IP professionals to seamlessly protect innovation around the globe. Their accurate, timely, and transparent services enable clients to reduce costs, streamline processes, and efficiently achieve global IP protection. And their highly skilled teams of native-speaking translators ensure accuracy and fast turnaround times, helping clients meet deadlines, control costs, and gain a competitive edge in global IP protection.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• The Administrative Assistant at U-BIX Corporation provides administrative support to the company and assists in ensuring the smooth operations of the office. This role requires experience in building administration and facility management.
• Responsibilities include managing office supplies and equipment, coordinating building maintenance and repairs, overseeing security and safety protocols, and assisting with general administrative tasks.
• Strong organizational and communication skills are essential for this position, as the Administrative Assistant will liaise with internal departments, external vendors, and building management.

• Prior experience in building administration or facility management.
• Excellent organizational and communication skills.
• Proficiency in MS Office applications.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Good problem-solving abilities.
• Ability to work independently and as part of a team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a talented Virtual Assistant and Social Media Specialist who is passionate about creating an impact? We want you to join our team!

As our Virtual Assistant/Social Media Marketing, you'll be responsible for taking charge of our social media strategy, from planning to execution. Your key responsibilities will include crafting engaging content, managing our social media channels, and fostering a strong and cohesive online presence for our brand. Don't miss out on the chance to make a difference and showcase your skills - apply now!

Position: Virtual Assistant + Social Media Marketing

Working Hours: Monday to Friday, 9 am - 5 pm EST

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A creative music and arts studio.

Responsibilities

• Schedule pre-written and pre-approved social media content
• Proof and edit prepared content
• Compile free-use stock photos or images that already have licensing rights
• Maintain basic editorial calendar
• Establish a regular social presence by sharing articles, blog posts, and more on LinkedIn, Facebook, Twitter, or Instagram
• Research the best graphic design websites, social media tools, and scheduling software for a team to implement
• Compile basic social media posts such as quotes, relevant articles, and stock photos for the purpose of brand awareness
• Identify your audience on social media
• Identify your target audience and engage with your audience/online community on social media
• Monitor competing brands
• Understand current trends and implement new ideas when relevant
• Determine what content resonates with your audience
• Define brand voice and objectives for social media to inform what to post
• Create and maintain a social media calendar
• Develop brand voice and social media graphic standards
• Collaborate with your team to create content that complements existing marketing emails/campaigns for your products or services
• Develop your ads strategy
• Determine appropriate analytics and develop a weekly, bi-weekly, or monthly report of findings
• Do keyword research
• Provide customer service support through social media messages and comments
• Determine how frequently to post and on what channels

• Prior experience as a VA and Social Media Marketing Specialist

• Experience with Squarespace and Newsletter platforms
• Copywriting experience

Position : Senior Accountant

Holidays : US or PH Holidays

Salary Range : USD 1000-2000/month

Working Hours : M-F, 9AM to 5PM PST, but also flexible with the 9am – 5pm EST time (overlap 4-5 hours)

About the Company

The company is a specialized real estate private equity firm focused on acquiring, enhancing and operating value-add multifamily properties in growing U.S. markets.

About you

We are seeking a dedicated team player eager to dive into the intricacies of our operations. The ideal candidate possesses a strong work ethic paired with an unwavering desire to achieve success. Your organizational skills are impeccable, coupled with a keen eye for detail and a proactive, solution-oriented mindset. Experience within both public and private company sectors is highly valued in this role. Additionally, familiarity with fair value accounting concepts, particularly as they pertain to the real estate industry, will be instrumental in your success with us.

Main Responsibilities

Accounting and Reporting

• Work closely with outside property management companies to ensure timely and accurate flow of financial information.
• Review monthly property reports prepared by outside property management companies.
• Map, upload, and reconcile monthly financial property data to MRI accounting system.
• Coordinate with the property management companies and lenders on reimbursement requests, funding requirements and any other requests.
• Assist with the preparation and analysis of financial statements for corporate and real estate entities, including monthly financial close, account balance reconciliations, lead schedule preparation, compile footnote support, and all other schedules requested by audit and tax teams.
• Update capex activity for quarterly property reimbursements.
• Prepare and post journal entities into the financial system.
• Assist with acquisition and disposition process as needed by the team, including but not limited to proration review, closing entry preparation, etc.
• Assist with various investor entity level bank reconciliations.
• Assist with calculating and preparing invoices for various fees related to the properties.
• Assist with compiling backup support and files for the wire and payment support.

Corporate

• Process corporate billings, invoices, and credit card charges.
• Prepare and process staff expense reports, as needed.
• Prepare special reports for Principals, as needed.
• Ensure quality control over financial transactions and financial reporting.
• Reconcile all bank accounts monthly.

Tax and Entity Maintenance

• Tie out various schedules to tax returns and assist in processing payments for respective properties.
• Prepare year end audit and tax schedules, in collaboration with fund administrators

Tools to use 

• Office 365 (Excel, Word, Powerpoint)
• Google Workspace
• Yardi or MRI systems

• Bachelor's Degree in Accounting or a related field is required.
• 2 to 5 years of experience in accounting.
• 2 to 5 years of experience in commercial real estate.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience with Yardi or MRI systems is preferred.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position :  Accountant

Working Hours :   Monday - Friday 9:30 AM - 5:30 PM EST

Salary Range :  900 - 1,200 USD

About the Company:

The company was founded in 1975 in South Windsor, CT. For more than 45 years the company has been working with businesses to support their comprehensive packaging needs. The customer’s industries include Consumer Packaging, Food and Beverage, Industrial, Medical, E-commerce, and much more. From consumer goods to highly engineered products, they partner with other clients to develop custom solutions that elevate their products while providing the needed protection in a cost-efficient and environmentally friendly way.

Duties and Responsibilities:

• Help process Accounts Receivables (send out invoices, record incoming payments)
• Contacting clients to collect past due Accounts Receivables
• Reconciling client accounts/invoices
• Communicating with other departments regarding any invoicing issues
• Cycle counts inventory adjustments
• Issuing of vendor and customer credits
• Assisting with month-end activities
• Administrative tasks
• Other tasks as directed by Controller

Minimum Qualifications:

•  Degree in Accountancy
• Minimum 2 years of experience
• Tools: Quickbooks Online, Fishbowl (big plus), Excel, Office 365, and Google Sheets
• Must be self motivated, doesn't need a ton of oversight, can figure out problems as they arise, a team player, has integrity and honesty, and cares about their work.