Strategic Analytics is a growing team at Arch that designs and builds analytics and automation tools for users across Arch’s insurance operation. The team’s mission is to improve employee engagement, productivity, and responsiveness to facilitate growth. To be successful, we need create efficient business workflows that incorporate innovative technologies, such as: RPA, AI-powered intelligent document processing, data enrichment via third-party sources, and assisted decision making based on analytics.

As RPA Developer, you will play a crucial role in developing and establishing automation capabilities at Arch Insurance. You will support the RPA team with solution definition, build and implementation of RPA opportunities across Operations, Claims, Finance and Underwriting teams. This includes coordinating with Business SME’s and members of the Strategic Analytics (SA) team.

• Solution Development - building solutions in accordance with standard and internal design principles, conventions, and best practice using RPA
• Solution Design - working closely with the RPA Business Analyst as well as directly with business stakeholders to deeply understand the current state and design the most efficient and optimal to-be solution.
• Optimization - adopting continuous improvement mindset to all business processes
• Impact Analysis - awareness of how changes, including new or updated processes and automations will impact the business operations and customers.
• Maintain and demonstrate an up-to-date knowledge of toolsets used, industry software developments and best practice standards.
• Virtual Workforce Management – deploying automated processes in line with established Arch Change Control practices.
• Adhere to the RPA framework put in place, and ensuring status of all assigned tasks is regularly updated and all technical documentation is kept up to date
• Testing – working closely with the RPA Business Analyst authoring detailed business & technical testing scenarios and running System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Initially support and maintain existing Live automations – including root cause analysis, clean-up and bug fixes, in line with established Arch Change Control practices.

The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. 

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

We are looking for a Cloud Automation Engineer (Systems Engineer) that will be responsible for various build and maintenance tasks primarily within Azure and some AWS. 

They may be assigned tasks to build specific resources related to specific projects.  This engineer might also review the existing cloud resources for cleanup and cost saving opportunities.  They will also be assigned automation related work including building automation infrastructure, automating specific administration tasks and creating automations to be used by our customers.  We are also moving to an IaC model using TerraForm.

We are seeking a creative and detail-oriented Product Designer to join our team. As a Product Designer, you will play a crucial role in the product development process, from conceptualization to implementation. You will collaborate closely with cross-functional teams including product managers, engineers, and stakeholders to create user-centric designs that meet both user needs and business goals.

• Work closely with product managers and stakeholders to understand project requirements and user needs.
• Conduct user research, interviews, and usability tests to gather insights and validate design decisions.
• Translate user insights and business requirements into intuitive and visually appealing design concepts.
• Create wireframes, prototypes, and mockups to communicate design ideas and interactions.
• Collaborate with engineers to ensure the feasibility of design solutions and provide support during the implementation phase.
• Iterate on designs based on feedback from stakeholders, usability testing, and data analysis.
• Maintain design consistency and standards across products and platforms.
• Stay updated on industry trends, best practices, and emerging technologies in design and user experience.

The data analyst is responsible for collection, organization, scrubbing, interpretation, analysis, documentation and dissemination of cat modeling exposure and results. The candidate will process insured exposure schedules to ensure data integrity through queries, views and reports. This candidate will provide underwriting support as part of the US CAT Modeling team.

• Interpret data, analyze results and provide ongoing reports
• Develop and implement data cleansing techniques and strategies that optimize workflow efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in exposure and loss data sets
• Filter and scrub data, evaluate for performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

We are seeking a Test Engineer to join our team who will be responsible for testing automation solutions built using UiPath and Alteryx. The ideal candidate will have a strong understanding of both tools and experience in software testing methodologies. 

• Design and develop test cases for automation workflows created in UiPath and Alteryx. 
• Execute test plans and scenarios for all functional areas of our products. 
• Identify, document, and track software defects found during testing. 
• Work closely with developers to ensure defects are correctly identified and fixed. 
• Perform regression testing when bugs are resolved. 
• Develop and apply testing processes for new and existing automation processes. 
• Liaise with internal teams (e.g., developers and business SMEs) to identify system requirements. 
• Investigate the causes of non-conforming software and train users to implement solutions. 
• Create Dashboards and reports to show testing status and results. 

We are seeking a skilled UiPath RPA Developer with experience in Intelligent Document Processing (IDP) and strong programming skills. The ideal candidate will be responsible for designing, developing, testing, and deploying RPA solutions, and ensuring the quality and functionality of these solutions. 

Responsibilities: 

• Design, develop, and test RPA solutions using UiPath to meet business needs. 
• Implement IDP solutions to automate document-centric processes. 
• Collaborate with stakeholders to understand and document process requirements and ensure that the RPA solutions meet these requirements. 
• Maintain and troubleshoot existing RPA solutions, and provide ongoing support as needed. 
• Stay up-to-date with the latest RPA and IDP trends and technologies, and provide recommendations for process and efficiency improvements. 

We are seeking a skilled UiPath RPA Developer with experience in Intelligent Document Processing (IDP) and strong programming skills. The ideal candidate will be responsible for designing, developing, testing, and deploying RPA solutions, and ensuring the quality and functionality of these solutions. 

Responsibilities: 

• Design, develop, and test RPA solutions using UiPath to meet business needs. 
• Implement IDP solutions to automate document-centric processes. 
• Collaborate with stakeholders to understand and document process requirements and ensure that the RPA solutions meet these requirements. 
• Maintain and troubleshoot existing RPA solutions, and provide ongoing support as needed. 
• Stay up-to-date with the latest RPA and IDP trends and technologies, and provide recommendations for process and efficiency improvements. 

The Software Engineer is responsible for development, implementation, and maintenance of software solutions. The role includes working on Front-end and back-end systems. The main duties include understanding user requirements, translating them to Front/Back End code, developing database objects and APIs.

The candidate will provide analysis, design, coding, debugging, testing, and support of software applications.

1. Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, which typically include design specifications, source code, test scripts and test results.
2. Works with Senior Software Engineers to ensure that the engineering realization is in accordance with Enterprise Architecture principles and software development best practices.
3. As part of Agile teams, completes software development work which includes application design, coding, code review and testing. Keeps Agile team and APM apprised of project status.
4. Offers suggestions to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
5. Manages engineering risks by proactively tracking and communicating issues and devising methods to mitigating them.
6. Supports business units in the resolution of in-depth user questions and issues following production support process and SLA’s.
7. Maintains a working knowledge of new technology and software engineering standards, practices and tools.
8. Collaborates with IT management to define and develop documentation & engineering artifact standards, guidelines, processes, and templates.

The Software Engineer is responsible for development, implementation, and maintenance of software solutions. The role includes working on Front-end and back-end systems. The main duties include understanding user requirements, translating them to Front/Back End code, developing database objects and APIs.

The candidate will provide analysis, design, coding, debugging, testing, and support of software applications.

1. Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, which typically include design specifications, source code, test scripts and test results.
2. Works with Senior Software Engineers to ensure that the engineering realization is in accordance with Enterprise Architecture principles and software development best practices.
3. As part of Agile teams, completes software development work which includes application design, coding, code review and testing. Keeps Agile team and APM apprised of project status.
4. Offers suggestions to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
5. Manages engineering risks by proactively tracking and communicating issues and devising methods to mitigating them.
6. Supports business units in the resolution of in-depth user questions and issues following production support process and SLA’s.
7. Maintains a working knowledge of new technology and software engineering standards, practices and tools.
8. Collaborates with IT management to define and develop documentation & engineering artifact standards, guidelines, processes, and templates.

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

Sangyaw Festival 2024 Recruitment Ramp

Where: Sangyawan Festival Park (Leyte Park, Magsaysay Blvd., Tacloban City)

When: June 21, 24, 26, 27, 2024 | 3 PM - 8 PM

What to bring: Updated Resume / Curriculum Vitae (CV)

• College graduates or college fresh graduates of any program/course
• Senior High School graduates of any strand (18 years old and above)
• Undergraduates (18 years old and above)
• With/without working or BPO experience (18 years old and above)

Requirements prior to onboarding:

1. SSS Number and ID or any supporting document
2. PhilHealth Number and ID or any supporting document
3. Pagibig Number and ID or any supporting document
4. TIN Number and ID or any supporting document
5. NBI Clearance / Police Clearance
6. Willingness to undergo Pre-Employment Medical Examination (PEME)

Hi! We’re Smartsourcing, looking for a Payroll Officer for one of our partners, BlueRock, who can work with us full-time and on-site!

Where?