Role Description 

The IT Security Officer serves as the process and policy owner related to the availability, integrity and confidentiality of customer, business partner, employee and business information/data. A key element of the IT Security Officer’s role is working with executive management to determine acceptable levels of risk for the organization. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. 

Key functions 

• Security Operations:
• own  and drive security education and security awareness programs across the organization
• own, drive and continuously improve security processes, policies and tooling 
• real-time analysis and triage of security threats and incidents
• proactively educate and inform executive management of developing security threats
• develop, implement and execute a strategic, comprehensive enterprise information security and IT risk management program 

• Application Security:
• introduce application and infrastructure security monitoring processes and tooling 
• design and manage and run application and infrastructure security testing (internally and with 3rd parties)

• Security governance: 
• make sure that security related initiatives are understood and funded 
• lead and drive future company security certification programs 
• represent the company security in front of technology partners 
• conduct internal technical and organizational audits 
• manage and support external audits 
• manage, handling and resolve security incident response cases

• degree in business administration or a technology-related field required 
• 5+ years of hands-on IT security experience 
• experience in risk management, information security and IT security
• knowledge of common information security management frameworks, such as ISO/IEC 27001, and NIST
• knowledge of PCI-DSS requirements for merchants working with BSP supervised financial institutions 
• excellent written and verbal communication skills and high level of personal integrity and empathy 
• innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams
• experience with contract and vendor negotiations and management including managed services

About Datacom

Datacom is Australasia's largest homegrown technology services business of over 7600 people, from humble beginnings as a small family business, we have enjoyed healthy, organic, and sustainable growth to become a large multinational, that proudly holds on to our ‘small family business’ feel.

At the centre of our vision and values are people: our people. We are guided by what is best for our staff, our customers, and our communities.

Growing to dominate the New Zealand government and corporate IT market, we expanded into the Philippines, Malaysia, and Australia in the mid-90s and have been growing in those regions ever since.

We are embarking on a goal of building our Application Services capability in Philippines. This exciting and strategic intention will see a team of Software and Platform professionals working seamlessly and virtually with our 1300-strong team across New Zealand and Australia.

Do you have what it takes to help us grow? This is your chance to be part of something new, getting on from the ‘ground floor’ and benefiting from all the up-side of a ‘start-up’ initiative with the security of a large multi-national (and yet none of the down-side).

About the role:

Purpose

The Developer role is responsible for the core coded business logic for the developed application or platform.

A developer should be intimately familiar with the languages and design patterns used in the application and strive to deliver code that is well structured and maintainable.

It is their job to understand the business requirements for a feature or component of the application or platform and deliver the code to fulfil those requirements.

The developer will be responsible for working with the relevant domain team members to ensure that all solutions are developed/coded and configured (including reporting) to ensure that the solution achieves the intended business requirements. The Developer will strive to ensure that the quality of code is of a high standard to ensure that the software is as defect-free as possible.

The Developer, along with the other Domain team members will be responsible for the resolution of defects pertaining to their domain.

The Developer, along with the other Domain team members will be responsible for adhering to standard processes and procedures to provide certainty of outcome for the business.

The Developer should provide feedback where applicable on potential improvements at a code or process level to foster an environment of continuous improvement within the business.

The Developers with the appropriate support of the business should take responsibility for their personal and professional development and stay abreast of current best practices & technologies in the wider development community.

Responsibilities Key Performance Criteria:

Review and Feedback

Provide input into the feature design stage, estimation and sprint planning

Communication

Work with Product Manager, BA, Dev Lead, and domain team to design and deliver customer outcomes

Understand the business domain at a high level, and understand the feature & functions you are working on at a detailed level

Work with QA to design and run key functional tests as part of development activity

Work with the Business Analyst to resolve gaps or ambiguities in the functional design

Work with the Dev Lead to resolve gaps or ambiguities in the technical design

Ensure the Dev Lead and domain team is kept up to date with progress, making them especially aware of any issues causing delays

Provide input and recommendations to the BA and Product Manager on features in development

Documentation

Work with QA to ensure acceptance criteria are clearly defined for any feature

Document the development done, including testing performed and any areas of risk or requiring QA focus

Document release notes for any development done

Development

Develop code in a clear, maintainable way with a focus on ease of use & performance.

Be familiar with development frameworks and platform capabilities and use established, common design patterns. Develop for re-use wherever possible

Self-Manage tasks - take responsibility for estimating, planning, and progress reporting on your tasks and ensure they are done quickly and accurately

Assist QA to identify, diagnose and resolve issues

Support overall outcome delivery through creation of configuration within the application – workflow, integration, etc

Skills and Requirements

5+ years’ experience working on IT projects across multiple phases of the SDLC.

Full stack web development experience.

You will be confident in developing and mentoring in C#.

At least 3 years development experience in .Net.

Experience with web front-end technologies including HTML, JavaScript, CSS, React, or ASP .Net Razor.

Knowledge of software configuration management using tools such as Git.

Good business experience and understanding across several industries helping reshape parts of business to achieve agreed outcomes

Excellent communication skills, with a strong focus on helping create cohesive, collaborative and productive virtual teams

Good conceptual and problem-solving skills

Ability to quickly learn and pick up new technologies

Ability to anticipate and proactively handle issues.

Ability to personally manage tasks and follow through.

Ability to implement complex features and unit tests and fix complex bugs.

Ability to lead more junior developers and provide guidance on best practices, design patterns

Familiarity with service-oriented frameworks

Public Cloud exposure (Azure) is a bonus

We have a Flexible Work from home setup, and flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

About the role

Would you like to work for an International company where your opinion matters ? Where you will be recognised and involved ? If so read on : Datacom is experiencing expediential growth and looking to expand its already established operations based from Asia. Successful applicants will be part of a dynamic development team spanning across Asia working with one of Australasia’s largest organisations. Founded in 1965 in New Zealand, Datacom has over 6,500 employees, has been delivering services from Manila and Kuala Lumpur for over 2 decades and is now committed to the ongoing development of its international footprint.

Our client list is long ranging across almost every industry including government, finance, transportation, utilities and more. We’ve built an incredible range of applications for these clients from real time banking to pizza ordering, from mobile apps to latest cloud technologies and from online shopping to systems that keep the rivers clean. We’re proud of our clients and we’re proud of the work we do for them.

We’re looking for people that want the challenges of working in an MNC with really diverse clients, high paced development using the latest technologies and techniques and delivering high quality applications that make our clients happy. We want people passionate about delivering innovative software. If you’ve already achieved great results in your career and want to extend to new clients, teams and tools then this is probably the right opportunity for you.

We’re creating a team of motivated, ambitious people that want to show the world what they can do by creating great applications for customers. You’ll have access to great technologies, great people and opportunities and the backing of one of the region’s premier IT companies. Join us to find out how you can take advantage of these opportunities and take your career to the next level.

About the Role – Technical Business Analyst

Skills and Requirements

We’re looking for a confident Technical Business Analyst able to work in an agile team helping guide the use of technology and delivery approach. You will have strong technical skills acting as the pivot or intermediary between end-users and IT (Information Technology) to ensure that business/user requirements are delivered in IT solutions.

Requirements Discovery

Understand the client's business, existing processes, problems, and needs you will be responsible for

• Creating JIRA tickets

• Acceptance criteria
• Implementation details
• Mappings of consumers and providers
• Document information on Confluence
  • UML diagrams (sequence), Integration design patterns
  • Mapping tables
  • Endpoints and environments
  • Postman collections
  • Acceptance criteria
• Facilitate workshops and discussion sessions/channels
  • 3 amigos session (Dev. tester and BA)
• Swagger Docs
• Data model implementation
  • HTTP Operations
  • Data types
  • Creating Feature branches for the change
    • Committing the change and creating Pull request for Tech leds and other BAs to review the change
  • validation requirements
• Technical Ability:
  • Create Swagger Specification (Contracts) - Swagger Editor or Notepad++ or VS code
  • Understanding of the integration patterns and flows:
    • Consumers and providers of the APIs
    • Error Handling patterns
    • Messaging Queuing Processes such as ActiveMQ, Kafka
• Estimation and Team Management – You will provide estimates for Change Requests and larger pieces of work following a reliable and traceable estimation methodology.
• Design the system from a functional perspective, produce drafts of the Design documents, lead/manage the review of those documents with the client, and achieve approval and signoff of the Design documents
• Work closely with the Technical Lead and Architects, ensure they are kept updated, and especially made aware of scope changes, project issues, and risks
• Provide team with business experience, advice on industry best practices, etc.
• Provide input into User Guides as required
• Ensure all reviews required are completed at the required checkpoints
• Tools Experience:
  • Intellij/eclipse
  • Git/Bitbucket
  • Bamboo (Application delivery pipeline)
  • Splunk
  • Postman (API testing)
  • SOAP UI

Professional Qualities:

• 3+ years of experience as a Technical Business Analyst working in Agile teams.
• Attention to detail
• Deadline driven
• Excellent communication skills
• Work well within a team environment
• Proficient in English

Responsibilities

As a Business Analyst you’ll be responsible for the following day-to-day activities:

• Produce drafts of the Requirements documents, lead/manage the review of those documents with the client, achieve approval and signoff of the Requirements documents

• Lead the Analysis and Design stage, arrange and lead any communication, meetings, and workshops for this stage
• Work closely with the Technical Lead, ensuring they have sufficient understanding of the functional requirements to design the System Architecture.

• Work closely with the Test Analysts, ensure they are also kept updated, and especially made aware of scope changes, project issues, and risks
• Resolve issues raised by developers and testers during the Development and Testing stages, in relation to specification questions and ambiguities, communicating with clients wherever necessary

Datacom has 2 Premier sites That you can choose from. We have offices in BGC Taguig and Eastwood City Libis Quezon City. We have a Flexible work from Home Arrangement, and flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide Exciting perks such as Spotter Bonus, HMO with Free 4 Dependent, Leave credits, Performance bonuses, and a work-life balance environment

Apply for this job

Octal Philippines Inc. is a reputable IT solutions company seeking a skilled and experienced individual to join our partner team as a Laravel, Vue.JS Developer. As a Laravel, Vue.JS Developer, you will be responsible for developing web applications and implementing user interfaces using Laravel and Vue.JS frameworks. This is an exciting opportunity for someone with a strong background in web development and a passion for creating robust and user-friendly applications within the IT industry.

Responsibilities

• Develop web applications using Laravel and Vue.JS frameworks
• Implement user interfaces that are responsive and visually appealing
• Collaborate with cross-functional teams to define project requirements and deliverables
• Write clean, maintainable, and efficient code
• Optimize application performance and address technical issues
• Ensure code quality through testing and code reviews
• Stay up-to-date with industry trends and best practices in web development

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in web development using Laravel and Vue.JS frameworks
• Strong knowledge of PHP, JavaScript, HTML, and CSS
• With deep understanding of SQL with MySQL (or other databases).
• Big Data stack experience will be huge plus
• Familiarity with version control systems, such as Git
• Excellent problem-solving and debugging skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Good communication and interpersonal skills
• Must be willing to be assigned in Parañaque.

ONLY OPEN TO FILIPINO CANDIDATES

Position: Technical Editor

Work Hours (Client): 9 AM - 5 PM PST | Mon - Fri

Work Hours (MNL): 1 AM - 9 PM MNL | Mon - Fri

Holidays: 10 days of Public Holidays (based on the Philippine Public Holiday calendar) 8 days of Special Non-Working Holidays (based on the Philippine Public Holiday calendar)

Pay Range: $800 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We are searching for an exceptional Technical Editor who shares our values to join our

team, supporting our Project Managers and Marketing Director with a wide variety of deliverables

ranging from memoranda and complex multi-chapter technical reports to marketing materials and

proposals.

The company specializes in a variety of environmental planning, studies, and compliance tasks for

infrastructure, conservation, and restoration projects throughout California. Our clients include local, state, and federal government agencies, local resource conservation and open space districts, utilities, mining and aggregates companies, and many more. Our dedicated team of more than 50 biologists, arborists, and botanists work alongside agencies, clients, and crews to determine the most appropriate measures, permitting, and CEQA/NEPA compliance avenues to implement to support natural resource protection during project implementation.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE…

The Technical Editor plays a critical role in The company's foundational company initiative of ensuring that all our deliverables are clear, concise, and fully demonstrative of our high standards for quality, as well as scientific and technical excellence. Working closely with our staff at all levels, you will enhance our team by:

• Proof-reading, editing, and formatting a range of documents for clarity, consistency, grammar, organization, correctness, completeness, and conformity with The company or client style guidelines (including text, tables, graphics, and appendices)

• Assisting with maintenance of and quality control for internal content management systems

• Working rapidly under tight and competing deadlines while maintaining a high standard of

quality

• Communicating efficiently and effectively with Project Managers and authors to resolve content questions, accommodate scheduling changes, and meet deadlines

• Recommending revisions or changes in approach, organization, structure, or flow of documents, as appropriate

• Providing meaningful feedback to document authors and management staff to improve

processes and deliverables

• Assisting with development of document templates in MS Word

• Creating, combining, and manipulating complex PDFs in Adobe Acrobat

• Maintaining our deliverables tracking system and meeting with Project Managers regularly to review, update, and plan deliverables schedule

• Developing and reinforcing a company style guide

• Reinforcing internal quality control procedures and protocols

• Developing and facilitating staff trainings for topics including MS Word formatting, writing, and The company style

• Drafting and/or reviewing emails to staff, clients, and partners on behalf of Project Managers

• Facilitating regular resume updates with staff

• Drafting project descriptions based on available project information and facilitating review

processes

• Reviewing and providing suggestions for improvement of marketing content

WHY YOU’LL LOVE WORKING WITH US

We provide a collaborative, employee-forward working environment. Do you enjoy creating, building and maintaining long-term relationships in your work and find satisfaction in making a lasting impact in protecting our biodiversity, while also protecting your community?  The company is looking for a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. We don’t hire candidates to suit the job, we find the work that fulfills our employees and helps them meet their professional goals.

OUR COMMITMENT TO EQUALITY, DIVERSITY, INCLUSION & BELONGING:

We create a “safe space” culture focused on fostering employee well-being, job satisfaction, and productivity. We are committed to a more inclusive and diverse workforce, where each employee can reach their full potential without the burden of discrimination or harassment. We strive to maintain a strong culture built upon our shared core values of Respect, Excellence, Passion, Integrity, and Teamwork.

The company is an equal opportunity employer.  We understand that diversity, including human diversity, is the key to the success of all healthy ecosystems. We are a forest of remarkable individuals, standing tall as our authentic selves and as one. We grow together to form a stable community that is diverse in character and content. 

Minimum Requirements:

WE’RE EXCITED ABOUT YOU BECAUSE YOU…

Have these minimum qualifications and knowledge or similar transferable skills:

• Technical document review experience specifically in either environmental industry or in AEC (Architecture, Engineering, and Construction industry) – or a professional services provider with an iterative QA/QC process
• Superior command of grammar, punctuation, spelling, and composition
• In-depth knowledge of MS Word, including mastery of track changes, styles, formatting, and template functions
• Exceptional attention to detail and commitment to quality
• Knowledge of standard writing styles and style guides (AP, CMOS, CSE, or similar)
• Proficiency in Windows 10, MS Office, and Adobe Acrobat
• Excellent organizational skills and ability to balance changing priorities in a fast-paced evironment
• Strong interpersonal skills and commitment to teamwork
• Demonstrated ability to think critically, solve problems, and effectively communicate with multiple project team members
• Environmental consulting or adjacent industry experience preferred 

A Sales Development Representative (SDR) is a type of salesperson who focuses on generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. They are typically responsible for creating and managing leads through the sales pipeline.

Duties and responsibilities: 

• Represent our company’s products and services
• Leading consumer research to identify how our solutions meet needs
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets
• Manage and maintain a pipeline of interested prospects and engage executives for next steps
• Identify best practices to refine the company’s lead generation playbook
• Utilize CRM tools, cold calling, and email to generate new sales opportunities
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and our CEO, CFO, CIO, or COO

Qualifications:

• Sales experience
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization
• Proficient in Microsoft Tools and Google Suite
• Has excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision

Position: Care Coordinator 
Working Hours: Monday - Friday  - 9 AM - 5 PM EST or 11 am - 7 pm ET (If can do in later hours may be even better since a lot of our sessions are in the evening, though we do have sessions in the morning as well)
Holidays: PH/US Regular Holidays
Salary: 900 - 1,000  USD  (may offer 1,500 for a really good candidate)

Company Overview

We are a venture-backed telehealth startup that provides online group therapy across a full range of mental health disorders. Our mission is to increase affordable access to specialized care.

Duties and Responsibilities: 

• The Care Coordinator’s role is to handle all scheduling with therapists in terms of our core groups, series groups, support groups, & therapy workshops. This is to ensure that we have an adequate supply of groups to fit current capacity, and the rate at which we are adding members to our service, across all specific topics and geographies. So, the coordinator first balances supply to meet demand, and then schedules accordingly with the therapists. Second, in order to keep members consistently engaged, the coordinator ensures that we have weekly therapy workshops lined up, so that members are receiving benefits outside of their core weekly sessions.

• The Care coordinator is the appropriate contact therapists should contact in regards to canceling sessions, rescheduling sessions, clinical questions, or any therapist related matters.
• The Care Coordinator is responsible for responding to escalated group success issues that begin in Customer Support
• The Care coordinator understands the dynamics of each specific group, along with the therapist's clinical approach, and as such is the proper point of contact to be consulted when members would like to switch groups, so that we can find the patient the best fit.
• The Care Coordinator is responsible to proactively reach out to members to ensure member satisfaction, reach out to members who articulate they wish to cancel to try and retain them, and lastly to reach out to members who have canceled to try and keep them retained despite their cancellation.
• For our Series Offering, The Care Coordinator plays close attention to groups that are hitting their 12 week mark. Based on churn rates, and other groups that are also reaching that 12-week mark, the Care coordinator determines if it's best to continue to operate the group as is, or to consolidate it with another group. The decision around this should be driven by what will enable the best retention & patient satisfaction, along with what makes financial sense for the company (e.g. it doesn’t make sense to operate 5 groups each with only 2 members in them).
• After the 4 month mark if they need to be consolidated as well

1. Minimum 5 years of experience in the role
2. Must have good to excellent communication and written skills; minor accent is acceptable, but it is best if you have a neutral accent
3. Tools to be proficient with: 
   - Zendesk
   - Stripe
   - Google Voice
   - Google Sheets
   - Gmail
   - Slack
   - Zoom
   - Typeform
   - Mass SMS or Mass Email platforms are a plus, though not needed

Holidays: PH/US Regular Holidays

LOOKING FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position : Full Stack Developer

Work Hours : 9 AM - 5 PM EST (40 hrs/5 days a week) / 10 PM - 6 AM Philippine Time

Pay Range :  1,500 - 2,500 USD / month

Client is a company giving quality outfitted hunts CAN be affordable to everyone and that this program will allow more people and younger people to experience the sheer euphoria of a guided trophy hunt in the West.

They are currently looking for a Full Stack Developer with solid PHP (Larvel) Experience to join the team.

Duties and Responsibilities:

• Maintain existing e-commerce website with complex workflow; including bug fixes and updates to workflow
• Manage libraries responsible for obtaining data from external sources
• Triage and troubleshoot user issues 
• Build new features as requested
• Full stack developer to work on a PHP (Laravel) project on a long-term basis. The website has a complex backend workflow and interfaces with e-commerce APIs such as Stripe

• 5+ years of experience as a Full Stack Developer
• Knowledge required: PHP, Laravel, MySQL, HTML, CSS, JS
• Knowledge preferred: Vue
• Additional knowledge a plus: AWS, NGINX, Ansible, Stripe, Cypress, PHPUnit
• Experience with WordPress would also be a plus for the marketing portion of our websites.

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

We are an offshore recruitment firm, expert in sourcing exceptional software developers in South America and filling operational roles in the Philippines. Our clientele primarily consists of founders of small to medium-sized software start-ups. We are now expanding our reach and seeking a Sales Representative who can help us explore and connect with other types of executives in different industries. This role is pivotal for those who excel in lead generation, appointment setting, and understanding diverse business needs.

Key Responsibilities:

1. Client Understanding and Diversified Targeting:

• Gain a comprehensive understanding of our current market - founders of small to medium-sized software start-ups.
• Research and identify other executive profiles in various industries who could benefit from our recruitment services.
• Develop strategies to appeal to these new segments without compromising our existing client base.

• Utilize creative techniques to identify potential clients beyond the software startup sphere.
• Implement multi-channel lead generation strategies, targeting a broader range of industries.
• Adapt communication strategies to resonate with different executive personas.

• Create compelling and tailored messaging for diverse executive profiles, highlighting our expertise in software development and operational staffing.
• Experiment with messaging formats and platforms to optimize engagement and response rates across various industries.

• Efficiently secure and schedule appointments with a more diverse range of executives.
• Manage communication, ensuring that the unique needs and interests of each industry and executive type are addressed.
• Collaborate closely with our recruitment team to prepare them for meetings with a more varied client base.

• Proven experience in sales, particularly in lead generation, appointment setting, and market expansion.
• Strong ability to adapt strategies to target different executive profiles and industries.
• Excellent communication, research, and analytical skills.
• Familiarity with the recruitment industry, especially in software and operational roles.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• A dynamic, inclusive, and growth-oriented work environment.
• Opportunities to innovate and impact our market expansion.
• Competitive compensation with attractive performance incentives.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Social Media and General Virtual Admin Assistant

Working Hours: To Be Determined

Salary Range: $900 - $1200/month

Join our dynamic team! We are seeking a skilled Social Media and General Virtual Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Responsibilities:

• This individual will be building out lists of prospective recruits in the insurance agency field, then accessing clients LinkedIn for direct outreach and setting up calls/meetings
• They will then do the same thing for prospective clients with defined criteria
• Research topics and coordinate flights and travel both for work and personal use
• Schedule conversations and meetings for client
• Event planning for work (coordinate get-togethers for team and team building activities)
• Coordinate vendors and develop outreach work or capture sign ups

• Minimum 2 years of experience
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Tools: Office 365, Google Workspace, Google Drive, Notion (big plus), and Sales Force (big plus)
• Must be detail oriented, coachable, friendly, fun, and trustworthy  
• Prior experience in US Insurance, Sales,Recruiting and Client Retention

Job Title: Virtual Assistant

Working Hours: Monday to Friday 9 am to 5pm EST

Salary Range: 1500 USD to 2000 USD

About the Role:

They are currently seeking an experienced Virtual Assistant with proven experience in supporting and helping CPAs research needed data to complete tax studies for investment properties.

Responsibilities:

• Organizing and labeling data clients provide to us and updating client databases and CRM
• Making reports, Research, and admin tasks
• Perform data entry and maintain accurate records
• Handle general administrative tasks as assigned

Qualifications:

• Previous 5 years of experience as a virtual assistant or in a similar role
• Excellent communication skills, both written and verbal
• Strong organizational and problem-solving
• Proficiency in Excel, Google Sheets, Microsoft Word, PDF editing, and Internet research
• Ability to work independently and meet deadlines

If you are a detail-oriented and self-motivated individual with excellent administrative and communication skills, we would love to hear from you. Join our team at Support Shepherd and make a difference in assisting businesses worldwide!

Holidays: TBD

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced SENIOR DIRECTOR FOR OPERATIONS to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Overseeing operational processes and developing strategies for improved efficiency of BPO operations
• Attending meetings with other managers and senior management to align company objectives and performance
• Tracking, analyzing, and reporting performance data on key departmental initiatives
• Leading negotiations, budgeting, purchasing, and putting efficient workflows in place
• Partnering with business leaders, staff, and value creation teams to drive operating performance and strategic initiatives
• Coach and mentor Operations Directors and Client Services Directors
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Ensure that the company runs with legality and conformity to established regulations
• Manage an operations department of 1200+ FTE

• At least 2 years of experience as Director in the BPO Industry - from any department: Operations, Training and Quality, Transitions, Support
• Amenable to work ONSITE in Makati on night shift
• Must have handled US Healthcare Insurance accounts at least as a manager
• Must have handled at least 10 different clients as a Director

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position :Purchasing Assistant/Data Processor

Working Hours : Monday to Friday starts at 8 am or 9 am PST

Salary Range : 800- 1000

About the job: 

We are seeking a detail-oriented and highly organized Data Entry Specialist with experience in handling purchase orders. In this role, you will be responsible for accurately entering and maintaining data related to purchase orders, ensuring the integrity and completeness of the information. The ideal candidate should possess strong attention to detail, excellent organizational skills, and a keen understanding of purchase order processes.

Responsibilities:

Purchase Order Data Entry:

• Accurately inputting purchase order details into the company's database or relevant software.
• Verifying and cross-referencing purchase order information to ensure accuracy.
• Resolving discrepancies or issues related to purchase orders promptly.

Data Maintenance:

• Regularly updating and maintaining purchase order records to reflect changes or modifications.
• Performing routine data audits to identify and rectify errors in the system.

Communication:

• Collaborating with the procurement team to obtain necessary information for purchase order entry.
• Communicating with vendors or internal stakeholders to clarify purchase order details.

Quality Assurance:

• Ensuring the consistency and quality of data entered into the system.
• Implementing and adhering to data entry best practices.

Documentation:

• Creating and maintaining comprehensive documentation related to purchase orders.
• Archiving and organizing purchase order records for easy retrieval.

Reporting:

• Generating regular reports on purchase order status and data accuracy.
• Analyzing data trends and providing insights to improve processes.

Adherence to Policies:

• Following company policies and procedures related to data entry and purchase order processing.
• Upholding confidentiality and security standards for sensitive purchase order information.

• Proven experience in data entry, with a focus on purchase order processing.
• Proficiency in data entry software and Microsoft Office applications, especially Excel. 
• Knowledge of Quickbooks
• Strong attention to detail and accuracy in data input.
• Excellent organizational and time management skills.
• Effective communication skills for collaboration with internal teams and external vendors.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Familiarity with procurement processes and purchase order systems is a plus.

Holiday                : US Holidays

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SUPPORT

Work Hours : Monday to Friday, 8am-4pm Central Time

Holidays : TBD

Pay Range : $ 800 - 1,500 USD per month

Duties and Responsibilities:

• Answering phones
• Act as backup with shipping
• Product creation/listing management on Shopify
• Regularly audit Shopify vs. Synapse for stock,
• Check Target Bay for reviews/answer simple questions, notify who needs to answer more complex/technical questions, respond to reviews
• Help Scout Setup/Maintenance

Minimum Requirements:

• Atleast 3 years of relevant experience
• Shopfy experience would be a plus
• Tools: Excel, Outlook

Salary: P40,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• With at least 1+ years of OutSystems platforms development experience
• Experience in web development - HTML, CSS, Javascript and Relational Databases
• Strong communication skills in English including verbal, written, presentation and interpersonal
• Graduate of Bachelor’s degree in Computer Science or any related courses

What will you do?

• Join the project team in delivering and maintaining web applications.
• Interact in a team/group setting to understand the User Experience (UX) goals of the digital products being built.
• Support the internal and external team in building a product that both provides a delightful user experience.
• Define or extend the data model of OutSystems applications enforcing proper referential integrity constraints.
• Develop functional components including screens, business logic, and custom UI in Out Systems.
• Understand how to match existing user interface (UI) guidelines to meet requirements within the OutSystems platform.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a Melbourne-based company that helps companies streamline contract management and slash costs by 80%, ditching email and phone for a digital platform with portals, workflows, and secure data rooms. They aim to modernize contracts from start to finish, and build digital bridges between companies and clients to boost performance. Their platform's simple process engine visualizes client journeys, assigns tasks, and tracks progress, making collaboration and fulfilling obligations a breeze.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Job Summary:

The Human Resource Generalist is primarily responsible for providing HR administrative support as well as data mining and analysis of various HR data. He/ She will also be responsible for timekeeping by closely coordinating with payroll in maintaining an accurate record of hours worked by each employee, and as HR Helpdesk support to answer employee concerns and needs.

DUTIES AND RESPONSIBILITIES:

Timekeeping Administration:

• Gather timekeeping records of employees for review.
• Analyze timekeeping records of employees and ensure its accuracy.
• Update and edit timesheets including leave management.
• Coordinate with relevant departments to verify timekeeping inputs, if needed.
• Report to the HR/Payroll the overtime and leave applications not reflected in the system for proper crediting.
• Attend to, investigate and implement necessary actions to address timekeeping-related problems of employees.
• Regularly monitor the activity of the timekeeping system to ensure that it is up and running and coordinate with Payroll on a regular basis.

Data, Metrics and Helpdesk:

• Resolve HR Helpdesk tickets in the HRIS System on a timely manner within SLA and on a professional manner.
• Manage employee data from shared folders/ excel data into our company’s HRIS.
• Identify and solve any data entry-related issue.
• Maintain and update the database and regularly eliminate duplicate data.
• Implementing relevant HR metrics in order to determine the efficiency and impact of the workforce.
• Analyzing data and statistics for trends with regard to recruitment practices, motivation, turnover, and compliance with employment laws.
• Optimizing and implementing new data processes and systems.
• Compiling reports of data results and presenting these to senior managers.
• Coordinate HR projects and take minutes.
• Deal with employee requests regarding human resources issues, rules, and regulations.
• Perform other duties assigned, as necessary.

• At least 1-2 years of professional human resources required with experience in timekeeping and cloud-based Human Resources Information system preferred
• Must be college graduate with proven work experience in timekeeping and as HR Generalist. BPO experience is preferred but not required.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office.
• Good problem-solving abilities.
• Team player.
• This role is on a Hybrid work set-up. Candidates should be willing to report in our EDSA, Mandaluyong office (Beside SM Megamall)
  

Standard Job Benefits:

- Hybrid Work Set Up

- HMO processing on Day 1

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

Standard Job Highlights:

• Work-life balance

• Career growth and development opportunities

• Stable organization and industry leader

• Collaborative and fruitful company culture

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: SEO Specialist
Schedule: Mon-Fri, 9AM - 5PM EST
Salary Range: $800-1,000
Benefits: TBD

About the Company:

An innovative platform dedicated to helping patients with endometriosis and chronic pelvic pain find compassionate and skilled experts.

About the Role:

The ideal candidate will be responsible for executing various tasks related to search engine optimization (SEO), including keyword research, competitor analysis, content audits, and more. The SEO Specialist will play a crucial role in enhancing our online visibility and driving organic traffic to our website.

Responsibilities:

• Conduct thorough keyword research to identify relevant and high-performing keywords for content optimization.
• Analyze and optimize page one headings on Google to improve visibility and click-through rates.
• Perform audits of competitor content to identify strengths, weaknesses, and opportunities for our content strategy.
• Develop and maintain content calendars to ensure a consistent and strategic approach to content creation.
• Create content outlines and briefs based on Google Page One SERP analysis to guide content creation.
• Implement on-page SEO strategies to optimize web pages and blog posts for search engines.
• Execute on-page SEO techniques to enhance the overall website performance and visibility.
• Conduct thorough backlink audits to identify and address issues, ensuring a strong and high-quality backlink profile.
• Monitor and track keyword performance to assess the effectiveness of SEO strategies and make data-driven adjustments.
• Generate regular reports on website rankings and organic traffic, providing insights and recommendations for improvement.
• Undertake additional tasks and projects related to SEO

• Has a solid working experience with SEO
• Proven experience planning and implementing successful SEO campaigns.
• Working knowledge of Google Analytics and other SEO tools
• Strong analytical, communication, and problem-solving skills.
• Highly organized and a self-starter

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

General Duties

• Handle all aspects of Visual Merchandising for various assigned Luxasia brands
• Work closely with Marketing, Retail, and Training of specific brands and report directly to the VM Manager
• Understand merchandising guidelines and ensure all stores are always in compliance: visuals, display elements, testers, and other merchandising elements
• Understand marketing calendars and ensure all new launches or initiatives for the period follow merchandising guidelines.

Specific Job Duties

Merchandising elements

• Forecast for merchandising elements on new launches / monthly initiatives, following Regional guidelines
• In all stores, ensure timely ordering and correct display of all merchandising elements for new launches / monthly initiatives, according to Regional guidelines.

Design

• Understand guidelines from Regional (e.g. trade animation, store visuals, store displays) and implement these locally
• Render 3d perspective of applicable designs ( store animation, store opening etc)
• PROJECT MANAGEMENT: Handle production, delivery and re-order of point-of-sale materials developed by Regional

Visuals

• Understand Regional guidelines on store visuals and place the correct orders accordingly
• Render, resize and handle production and installation of all visuals applicable to certain brands
• Ensure all stores are displaying the correct visuals during the right period
• Assist on ad hoc visual simulations

Submission of VM-related reports and figures

• Submit monthly store pictures that show all VM guidelines are being followed correctly.
• Submit ad hoc figures requested by Regional. Examples are: Excel file template asking for number of each type of furniture per store, how many quantities forecasted for particular merchandising element, etc.
• Database of all the brands applicable : modules, risers, props etc

Miscellaneous

• Conduct regular store visits to ensure all VM guidelines are correctly followed.
• Ensure all physical aspects of all assigned brands are working and in good condition. Example: no busted lights, drawers & cabinets are working, no frayed wires, etc.
• Trade Animations and Special Events: ensure VM guidelines are followed, similar to the level of detail given to permanent stores

Requirements:

• Bachelor Degree holder of Fine Arts, Interior Design or Industrial design
• Formal training in any of these: graphic design, or industrial design, or exhibition design, or interior design
• Minimum 2 years’ experience in visual merchandising for the Beauty Industry
• Has experience in visual merchandising for retail boutiques.
• Proficient in Adobe Illustrator, Photoshop, or SketchUp
• Basic knowledge of AutoCad
• Proficient in Microsoft Excel

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

Job Title: Accountant

Pay rate: $1,000-1,800/month

Work hours: M-F, flexible hours with 2 hours MST overlap

About the Company:

Support Shepherd is a dynamic and fast-growing company specializing in providing comprehensive accounting and financial services to various clients. We are committed to delivering high-quality and reliable solutions that help businesses thrive and succeed.

We are currently seeking a Bookkeeper or an Accountant who is proficient in QuickBooks Online and Drake Tax Preparation software. The candidate would specialize in retroactive accounting and tax resolution. This role would require extensive reconciliation of bookkeeping for multiple years on QuickBooks Online.

About the Role:

This is not a traditional bookkeeping role where the maintenance of current books is a priority; the focus will primarily be on catching up on past books. The ideal candidate for the role is a QuickBooks Pro Advisor or at least has substantial QuickBooks Online experience specifically.

Responsibilities:

• Bookkeeping reconciliations of bank, credit cards, and loan statements
• Perform bookkeeping duties involving multiple months or even years of retroactive accounts using QuickBooks Online.
• Collaborate with clients and internal team members to address financial challenges and provide solutions
• Assist in accounting and tax resolution.
• Stay up to date and maintain with past and current books

• Minimum 3 years of experience
• Above Average to Good Communication skills
• A licensed accountant (EA or CPA) is preferred.
• Proficient in Quickbooks Online (Quickbooks pro advisor), Excel, Google Sheets, and Office 365
• Nice to have experience in Drake Tax Preparation Software
• Attention to detail and accuracy and ability to work independently with minimal supervision

TBD

Our client is seeking an experienced and self-motivated Bookkeeper in the Philippines to join their team. The ideal candidate should have at least three years of bookkeeping experience, excellent time management skills, and proficiency in QuickBooks Online. Fluency in written and spoken English is mandatory, along with the confidence to communicate with clients directly. This position will be responsible for managing the bookkeeping needs of multiple clients across various industries and will report to our company Team Leader directly.

This is a US based company, and our hours of operation are 6am - 3pm Pacific Standard Time. The candidate should be willing to work as a team with our other accountants and bookkeepers to ensure accurate and timely financial statements are delivered to our clients.

Responsibilities:

• Manage the day-to-day bookkeeping activities of multiple clients, including accounts payable and accounts receivable, bank reconciliations, and journal entries.
• Generate and maintain accurate financial statements, including balance sheets, income statements, and cash flow statements.
• Communicate with clients regularly to ensure that all financial records are up-to-date and accurate.
• Collaborate with the clients' accountants and tax preparers to ensure that all financial statements comply with regulatory requirements and tax laws.
• Develop and maintain effective and efficient bookkeeping processes to ensure timely and accurate financial reporting.
• Provide financial advice and analysis to clients as required and after consultation with Team Leader.
• Provide year end closing assistance and 1099 preparation.
• Work with other team members to hit deadlines and accomplish tasks.
• Provide Ad-Hoc services to clients as they may arise.

• At least three years of bookkeeping experience, with a proven track record of success.
• Excellent knowledge of QuickBooks Online is a must.
• Strong time management skills and ability to work efficiently under tight deadlines.
• Strong communication skills, both written and verbal, with the ability to communicate with clients confidently and effectively.
• Experience working with multiple industries, including but not limited to e-commerce, restaurant, advertising, entertainment and consulting.
• Ability to work independently and manage multiple projects simultaneously.
• Bachelor's degree in accounting or finance preferred but not required.
• Must be a team player and willing to engage in team huddles and company zoom meetings.
• Ability to work between the hours of 6am - 3pm Pacific Standard Time (US based company)

This is a contract position, and the Bookkeeper will be responsible for their own taxes, benefits, and other expenses. The ideal candidate should be available to work a minimum of 32-40 hours per week and be willing to work remotely. The candidate should also be willing to work on the same schedule as our team leader and other remote team members; ideal work hours are 6am - 3pm Pacific Standard Time.

• This is a remote position, and you can work from the comfort of your own home.
• Tenure program
• Paid holidays
• Accrued PTO
• Raises reviewed annually
• $7/hr USD to start

#1 PH Workforce Delivering to the US.

BizForce and our healthcare division, MedCore Solutions, are seeking a skilled and detail-oriented Charge Entry Auditor (Permanent Work from Home) to join our team. As a Charge Entry Auditor, you will be responsible for reviewing and auditing medical claims to ensure accuracy and compliance with coding guidelines and billing regulations. This role plays a critical part in ensuring the financial health of our clients by maximizing revenue and minimizing reimbursement denials. If you have a strong understanding of US healthcare regulations, excellent attention to detail, and a passion for delivering quality healthcare services, we encourage you to apply today!

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Review and audit medical claims for accuracy and compliance with coding guidelines and billing regulations
• Identify and rectify coding errors and discrepancies
• Ensure proper charge entry for services rendered
• Collaborate with internal teams to resolve claim-related issues
• Provide education and training to coding and billing teams regarding documentation and coding guidelines
• Maintain knowledge of current coding and billing regulations and industry updates
• Liaison between Revenue Cycle and the managed care payors in the escalation of revenue cycle issues that prevent NM from realizing correct reimbursement in accordance with the managed care contracts.
• Collaborates with many internal departments to gather payor issues to escalate and work with payor to resolve. Internal departments include but are not limited to: Patient Accounting, Access, UM, QU, Compliance, Legal, Risk management, clinical areas, IT, Medical Records, CVO, Quality.
• Works with external Revenue Cycle Vendors and consultants when directed to for project work or resolution of payor issues.
• Responsible for validating contract rates and rate language loaded into EPIC in conjunction with MC Specialist prior to contracts being uploaded into the live environment.
• Responsible for understanding the terms of the managed care contracts assigned to be able to assist other areas when needed.
• Investigates issues to understand root cause and makes recommendations for resolutions.
• Responsible for holding regularly scheduled meetings with Revenue Cycle to review outstanding payor issues.
• Responsible for coordinating monthly payor meetings with Revenue Cycle teams and payor representatives to bring issues to resolution.
• Performs special projects related to AR or payor contracts as assigned by supervisor.

Other Details:

Possible start date will be in 2 weeks or earlier

8 hour shift Monday-Friday (graveyard shift; US work hours)

Weekend days off

• Minimum 3 years of experience in charge entry or medical billing/coding/auditing in the US healthcare industry
• Proficient understanding of CPT, HCPCS, and ICD-10 coding guidelines and procedures
• Knowledge of medical billing, accounts receivables, claim submission, and reimbursement processes
• Strong attention to detail and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Proficient in using electronic medical record (EMR) systems and billing software
• Excellent interpersonal skills
• Excellent written and oral communication skills
• Amenable to work in a graveyard shift

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

About You

Are you looking to combine your strong analytical mind, English language skills, and professional attitude with a meaningful job in the growing ESG market? Do you wonder what it would be like to work at a company where your contribution has a real and measurable impact? Do you undertake your work with high attention to detail? Are you a good team player, receptive to feedback, and open to interacting with a diverse group of people? Are you ready to go out of your comfort zone and accept new challenges?

If your answers are YES and you would love to contribute to our mission of providing more transparency to corporate behavior– then this is the perfect role for you!

Your Responsibilities

As a Junior ESG Research Analyst, you will play a crucial role in supporting RepRisk's growth and global reach by helping maintain a database for media sources, and analyzing and entering risk incidents from various media into the RepRisk ESG Risk Platform. RepRisk facilitates the identification and assessment of environmental, social and corporate governance issues which may present financial, reputational and ethical risks. It is used by investment professionals, financial institutions, supply chain managers, multinational corporations and compliance managers. The RepRisk ESG Risk Platform plays an integral role in increasing transparency and ensuring compliance with internal and international standards, thereby helping reduce risk exposure.

• Creating profiles for media sources and maintaining the source database by gathering complete and accurate information.
• Identifying and assessing risk incidents related to environmental, social and corporate governance issues
• Evaluating the incident and source according to our proprietary methodology
• Entering newly criticized companies, projects, etc. into the RepRisk® database

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

As a Talent Assessor, you will evaluate and assess the candidate pool for a designated functional area of the client’s organization with the aim of achieving high quality and timely filling of roles.  Using the client’s Applicant Tracking System (ATS), you will work closely with the on-site Recruitment Relationship Manager to manage those roles with high volume response.

Your duties may include, but are not limited to:

• Review applicants that apply to the client’s ATS for specified positions.
• Create a short list of candidates and present to the Recruitment Relationship Manager.
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role. 

• Develop an effective compelling story to sell the job and client company to prospective candidates.
• Assist with the interview scheduling process where necessary including gathering the candidate’s availability and confirming the interview date, time and location.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.