Position Overview:

Client Specialist is the first point of contact for clients needing assistance with businesses' products and services. They manage client inquiries by phone, email, and chat. 

Responsibilities:

• Look through inquiries from merchants (clients) and decide if merchants are a good fit or not.
• Send a follow up email of the next steps if merchant is a good fit and send reject email if not. (templates may be provided)
• Onboard and send onboarding steps to the merchants.
• 80% emails/chat - 20% phone calls

• Good to Excellent verbal and written communication skills (written is highly important)
• Can handle phone calls professionally.
• Can compose and respond to emails professionally with minimum to no error. 
• Able to follow SOPs
• Able to provide own feedback and input on SOPs

We are looking for an experienced Country Manager Philippines to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Tagalog speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Marketing and Data Analyst

Working Hours/Shift: Monday -Friday; 9 am-6 pm EST

Salary Range: $1500 monthly

This position will oversee all aspects of marketing for Rapid Fire Home Buyers and work to research, test, implement, and monitor the effectiveness of all active marketing channels. Work with managers and leadership team to improve current marketing and consider new techniques to find motivated sellers. This position will also focus on organizing marketing performance data and running analysis on it to drive marketing decisions and changes. 

The position requires above-average attention to detail, concern for the exact correctness of work, and a strong commitment to tasks completed on time. The position would be best for someone who enjoys tinkering with systems and processes to maximize efficiency and production.

This is a valued expert expected to deliver high quality, accurate results, while efficiently maintaining and enhancing existing organizational systems and standards. Interested candidates should strive for self-development through training modules, webinars, books, courses, and other modalities. 

Interested candidates need extensive knowledge of data analysis and reporting. Needs to be comfortable with complex multi-set data analysis and report/chart building.

The goal of this position is to continuously improve our marketing channels and strategies in order to drive the max possible ROI on the marketing dollars we spend. This will primarily be accomplished through extensive data analysis on previous and current marketing channel performance.

Marketing Data Anaylst Keys for Success

• High attention to detail and organization
• Highly proficient in successfully executing and completing substantial projects.
• Enjoys getting into the nitty gritty details and auditing existing systems and processes 
• Passionate about data analysis and modeling
• Communicate clearly and effectively with all team members
• Extreme ownership of personal and team performance 
• Clear, concise, and well-documented process development and management
• Self-education, seeking out personal growth opportunities, and requesting additional support as needed

Responsibilities

• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Responsibilities
• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Analyze large data sets of marketing data and identify patterns. Turn these patterns into marketing decision recommendations to present to management
• Research and test new marketing strategies and methods to expand company growth in a methodical approach
• In charge of continuously improving and optimizing company marketing strategies. Weekly and monthly audit of all channels are to be performed.

• 3+ Years of data analysis and analytics experience
• Detail-oriented. High standards of quality and accuracy
• Expertise in Microsoft Excel or Google Sheets
• Prior experience with Salesforce CRM highly preferred 
• Experience in positions that require complex problem-solving skills

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Payroll Administrator

Working Hours: Sunday Afternoon/Evening (CST): 1-3 hours of work; Monday- Friday (CST): 10:00 am - 5:30 pm

Salary Range: $900 - $1500/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Duties and Responsibilities:

• Payroll Processing: Process bi-weekly payroll and monthly bonus payroll for employees, including calculating and verifying hours worked, overtime, and any special payments or deductions for W-2 and W-9 personnel.
• Data Entry:

• Accurately enter payroll data into the Paylocity payroll system, including employee information, hours worked, and

other relevant details for W-2 and W-9 staff.

• Populate applicant leads into the Applicant Tracking System

• Payroll System Maintenance: Ensure the payroll system data is current, respond to requests for technical support and troubleshooting, communicate directly with our platform representative to achieve resolution when necessary.
• Case Management: Address and resolve payroll-related inquiries and discrepancies from employee employees in a timely and professional manner.
• Monthly Reporting: Support the HR Manager with the compilation of the Monthly Worker's Compensation reporting and ACA Reporting.
• Administer the weekly billable time reporting and approval process: create summary reports and drive internal compliance with approval deadlines.
• Create weekly billings and expense summary reports for the leadership team.
• Timekeeping: Maintain and update employee time and attendance records, ensuring they match payroll data for W-2 and W-9 staff.
• Year-End Process: Prepare and distribute year-end tax documents such as W-2s and 1099s, and support the HR Manager with the timely submission to the appropriate tax authorities.
• Assist with scheduling interviews with prospective candidates
• Special projects, as assigned.

• Must have at least 2+ years of experience with payroll administration for U.S.-based businesses
• Strong numerical aptitude and attention to detail, familiarity with general accounting principles.
• Proficiency in cloud-based payroll software use, and experience using Paylocity is preferred, but not required
• Strong organizational, critical thinking, and time management skills
• Functional understanding of legislation policies and regulations that pertain to payroll administration
• Exquisite math and numeric skills
• Strong communication and problem-solving skills
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Excellent written and verbal communication skills

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Virtual Assistant (Marketing Associate)

Work Hours: US EST business hours (8 am - 3:30 pm EST, Monday - Friday); some flexibility here

Pay Range: 1,200 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

Examples of recurring tasks include: 

• Adding prospects to lists in LinkedIn Sales Navigator
• Setting up LinkedIn outreach campaigns in the LinkedIn tool
• Track down information about inbound leads in our marketing database
• Join meetings, take notes, and create follow-up tasks
• Monitor social media, respond to comments, and identify trends to improve social strategy
• Handle admin/life tasks that are time-sensitive (travel, sending flowers, etc.)

Examples of project-based tasks include: 

• Set up a content management system for social media content
• Design (or manage the designer who creates) social media content 
• Set up interviews for the book I’m writing, and capture/organize the notes from those interviews
• Identify ways to automate marketing/sales workflows so marketing is on autopilot

Here’s my basic philosophy when it comes to how to work with a marketing assistant: 

• Get clear upfront on what we’re trying to achieve and what’s expected.
• Create a simple system for managing all the tasks so nothing slips between the cracks.
• You run with the assigned tasks and projects, and I’ll stay out of your way.
• You check in periodically (daily for some things, weekly for others) to make sure things are on track and your questions/issues are getting addressed.
• We succeed together!! 

• 2+ Years of experience working remotely as a Marketing Assistant (or similar role) for a business owner or CEO who lives in the USA
• Proficient English speaker (comfortable talking, writing, and reading) 
• Have experience with these business and marketing tools: Teams, Airtable (or a similar database or CRM like Excel or Monday), LinkedIn, Canva, Kajabi (or a similar course tool) 
• Be self-starting, and diligent in completing tasks thoroughly w/o me having to worry about them.
• Be resourceful and scrappy, with good internet research skills (e.g., tracking down contacts on LinkedIn, tracking down content on Google, etc.)
• Be experienced with writing compelling marketing copy
• Be experienced with basic design tasks (e.g., social media posts)
• Be familiar with AI and automation tools and how to apply them to market better and more efficiently
• Keep an eye on marketing metrics and trends, and proactively make improvements to overall marketing strategies (e.g., find efficiencies, identify better ways to market, etc.)

Location: Fully Remote

Job Type: Full-Time

As a Video Editor at Dog Podcast Network, you will play a pivotal role in curating and crafting compelling video content that resonates with our audience. This position focuses on editing videos for our award-winning show Dog Cancer Answers.

Your primary responsibilities will involve editing raw footage to create engaging videos that showcase our podcast’s message across all platforms. This role requires not only technical proficiency in video editing but also a genuine passion for dogs.

Our mission is to help improve the quality of life for dogs and the people who love them. Is that you?

Responsibilities:

• Edit and assemble raw footage into polished, engaging video podcasts that align with our brand's tone and messaging.
• Make editorial edits (selecting best takes, making sure the video maintains the viewer's interest).
• Edit videos that engage YouTube audiences and resonate with dog lovers.
• Create Reels and other short form content.
• Collaborate with our Creative Director to continually improve the overall quality of shows and process of production.
• Attend production meetings to update the team regarding video productions.
• Stay current with industry trends and innovative editing techniques to continually elevate the quality of our dog-centric content.
• Organize and maintain video files and other collaterals for easy access.

• Your portfolio should demonstrate experience in podcast editing of interview-style shows. They should be engaging and reflect technical mastery.
• Genuine passion for dogs and improving their lives through your work.
• Mastery in professional video editing software. (You should be able to edit in your sleep--but please don't.)
• Strong storytelling and creative skills with an ability to evoke emotion through video editing and sound.
• Experience in using Descript and its features.
• Ability to work independently, meet deadlines, and thrive in a dynamic, dog-loving team environment.
• Ability to use Vimeo as review channel to outputs and Microsoft Teams for communication.
• Highly trainable and eager to learn new things.
• Strong working computer with lots of RAM and a fast processor for video editing.
• Fast and reliable internet connection for uploads as well as downloads.
• Strong English communication skills.

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

Salary: $8 to $11 (Hourly)

Schedule: Monday – Friday (09:00 AM - 01:00 PM EST)

What are we looking for?

Skills Required:

• With a Bachelor's degree and/or paralegal certificate.
• Effectively manage ongoing settlement with various parties and update stakeholders as needed.
• Strong understanding of trademark laws, regulations, and filing procedures.
• Excellent organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively in a fast-paced team environment.
• Exceptional time management and multitasking abilities.

Nice to Have:

• Fluent in Mandarin (reading, writing, etc.)

What will you do?

• Collaborate with attorneys to manage trademark portfolios for a variety of clients.
• Prepare and file trademark and copyright applications, responses to office actions, and other related documents.
• Assist with drafting legal correspondence and documents, including cease-and-desist letters and licensing agreements.
• Maintain accurate and up-to-date records of trademark matters using practice management software.
• Communicate with clients, government agencies, and external stakeholders regarding trademark matters.
• Email communications and correspondence.
• Client Intake process management.

Join the awesome team and enjoy these benefits & perks:

• Work from home setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client founded in 2016, is a Pennsylvania-based company and a leader in global patent protection. They offer worry-free patent translation, foreign filing, and annuity solutions empower IP professionals to seamlessly protect innovation around the globe. Their accurate, timely, and transparent services enable clients to reduce costs, streamline processes, and efficiently achieve global IP protection. And their highly skilled teams of native-speaking translators ensure accuracy and fast turnaround times, helping clients meet deadlines, control costs, and gain a competitive edge in global IP protection.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• The Administrative Assistant at U-BIX Corporation provides administrative support to the company and assists in ensuring the smooth operations of the office. This role requires experience in building administration and facility management.
• Responsibilities include managing office supplies and equipment, coordinating building maintenance and repairs, overseeing security and safety protocols, and assisting with general administrative tasks.
• Strong organizational and communication skills are essential for this position, as the Administrative Assistant will liaise with internal departments, external vendors, and building management.

• Prior experience in building administration or facility management.
• Excellent organizational and communication skills.
• Proficiency in MS Office applications.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Good problem-solving abilities.
• Ability to work independently and as part of a team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a talented Virtual Assistant and Social Media Specialist who is passionate about creating an impact? We want you to join our team!

As our Virtual Assistant/Social Media Marketing, you'll be responsible for taking charge of our social media strategy, from planning to execution. Your key responsibilities will include crafting engaging content, managing our social media channels, and fostering a strong and cohesive online presence for our brand. Don't miss out on the chance to make a difference and showcase your skills - apply now!

Position: Virtual Assistant + Social Media Marketing

Working Hours: Monday to Friday, 9 am - 5 pm EST

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A creative music and arts studio.

Responsibilities

• Schedule pre-written and pre-approved social media content
• Proof and edit prepared content
• Compile free-use stock photos or images that already have licensing rights
• Maintain basic editorial calendar
• Establish a regular social presence by sharing articles, blog posts, and more on LinkedIn, Facebook, Twitter, or Instagram
• Research the best graphic design websites, social media tools, and scheduling software for a team to implement
• Compile basic social media posts such as quotes, relevant articles, and stock photos for the purpose of brand awareness
• Identify your audience on social media
• Identify your target audience and engage with your audience/online community on social media
• Monitor competing brands
• Understand current trends and implement new ideas when relevant
• Determine what content resonates with your audience
• Define brand voice and objectives for social media to inform what to post
• Create and maintain a social media calendar
• Develop brand voice and social media graphic standards
• Collaborate with your team to create content that complements existing marketing emails/campaigns for your products or services
• Develop your ads strategy
• Determine appropriate analytics and develop a weekly, bi-weekly, or monthly report of findings
• Do keyword research
• Provide customer service support through social media messages and comments
• Determine how frequently to post and on what channels

• Prior experience as a VA and Social Media Marketing Specialist

• Experience with Squarespace and Newsletter platforms
• Copywriting experience

Position : Senior Accountant

Holidays : US or PH Holidays

Salary Range : USD 1000-2000/month

Working Hours : M-F, 9AM to 5PM PST, but also flexible with the 9am – 5pm EST time (overlap 4-5 hours)

About the Company

The company is a specialized real estate private equity firm focused on acquiring, enhancing and operating value-add multifamily properties in growing U.S. markets.

About you

We are seeking a dedicated team player eager to dive into the intricacies of our operations. The ideal candidate possesses a strong work ethic paired with an unwavering desire to achieve success. Your organizational skills are impeccable, coupled with a keen eye for detail and a proactive, solution-oriented mindset. Experience within both public and private company sectors is highly valued in this role. Additionally, familiarity with fair value accounting concepts, particularly as they pertain to the real estate industry, will be instrumental in your success with us.

Main Responsibilities

Accounting and Reporting

• Work closely with outside property management companies to ensure timely and accurate flow of financial information.
• Review monthly property reports prepared by outside property management companies.
• Map, upload, and reconcile monthly financial property data to MRI accounting system.
• Coordinate with the property management companies and lenders on reimbursement requests, funding requirements and any other requests.
• Assist with the preparation and analysis of financial statements for corporate and real estate entities, including monthly financial close, account balance reconciliations, lead schedule preparation, compile footnote support, and all other schedules requested by audit and tax teams.
• Update capex activity for quarterly property reimbursements.
• Prepare and post journal entities into the financial system.
• Assist with acquisition and disposition process as needed by the team, including but not limited to proration review, closing entry preparation, etc.
• Assist with various investor entity level bank reconciliations.
• Assist with calculating and preparing invoices for various fees related to the properties.
• Assist with compiling backup support and files for the wire and payment support.

Corporate

• Process corporate billings, invoices, and credit card charges.
• Prepare and process staff expense reports, as needed.
• Prepare special reports for Principals, as needed.
• Ensure quality control over financial transactions and financial reporting.
• Reconcile all bank accounts monthly.

Tax and Entity Maintenance

• Tie out various schedules to tax returns and assist in processing payments for respective properties.
• Prepare year end audit and tax schedules, in collaboration with fund administrators

Tools to use 

• Office 365 (Excel, Word, Powerpoint)
• Google Workspace
• Yardi or MRI systems

• Bachelor's Degree in Accounting or a related field is required.
• 2 to 5 years of experience in accounting.
• 2 to 5 years of experience in commercial real estate.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience with Yardi or MRI systems is preferred.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position :  Accountant

Working Hours :   Monday - Friday 9:30 AM - 5:30 PM EST

Salary Range :  900 - 1,200 USD

About the Company:

The company was founded in 1975 in South Windsor, CT. For more than 45 years the company has been working with businesses to support their comprehensive packaging needs. The customer’s industries include Consumer Packaging, Food and Beverage, Industrial, Medical, E-commerce, and much more. From consumer goods to highly engineered products, they partner with other clients to develop custom solutions that elevate their products while providing the needed protection in a cost-efficient and environmentally friendly way.

Duties and Responsibilities:

• Help process Accounts Receivables (send out invoices, record incoming payments)
• Contacting clients to collect past due Accounts Receivables
• Reconciling client accounts/invoices
• Communicating with other departments regarding any invoicing issues
• Cycle counts inventory adjustments
• Issuing of vendor and customer credits
• Assisting with month-end activities
• Administrative tasks
• Other tasks as directed by Controller

Minimum Qualifications:

•  Degree in Accountancy
• Minimum 2 years of experience
• Tools: Quickbooks Online, Fishbowl (big plus), Excel, Office 365, and Google Sheets
• Must be self motivated, doesn't need a ton of oversight, can figure out problems as they arise, a team player, has integrity and honesty, and cares about their work.

Position : Real Estate Virtual Assistant

Working Hours : Flexible

Salary Range : 800 - 1,000 USD

ABOUT THE ROLE:

We are currently seeking a detail-oriented and proactive Real Estate Virtual Assistant to join our team. As a Real Estate Virtual Assistant, you will play a crucial role in managing communication, scheduling, and appointments for our real estate listings. This position requires someone who is tech-savvy, a quick learner, and possesses excellent organizational skills.

SCOPE OF WORK:

• Answering and managing emails promptly and professionally.
• Scheduling and coordinating appointments efficiently.
• Managing the client's inbox, responding to listing postings, and following up promptly.
• Using Google Maps to coordinate and schedule property viewings.
• Other administrative tasks as required.

MINIMUM REQUIREMENTS:

• Proficiency in Google Maps and Google Suite.
• Willingness to learn and adapt to new tools and technologies.
• Fast learner with excellent organizational skills.
• Reliability and the ability to work independently without constant supervision.
• Minimum 2-3 years of experience in a similar role.
• Nice to have: Creative problem-solving skills for handling situations in the absence of direct supervision.

We are looking to hire a spirited director of operations to take our organization's operations to the next level. The director of operations will oversee program day to day operations and guard our values. You will analyze data and metrics to evaluate staff performance, lead and encourage employees to maximize performance, and ensure a strong talent pipeline. You will collaborate with human resources to create and implement succession plans for key management and supervisors and advance cohesion between various internal departments.

To be successful in this role you will ensure the quality of operations and customer service, inspire staff to give their all, and expand the company's footprint and strengthen their reputation. Ideal candidates are ambitious and performance-oriented with exceptional people skills.

Director of Operations Responsibilities:

• Playing a leading role in compiling company budget and growth strategy.
• Executing strategies to optimize company and asset growth.
• Ensuring expertise and effectiveness across operating platforms.
• Creating strategies to challenge theft and stock losses, and implementing initiatives to reduce company costs.
• Reviewing financial reports and take initiatives to reduce cost and increase revenue.
• Driving employees and leading performance reviews, to ensure an engaged and skilled workforce.
• Initiating better business practices.
• Collaborating with leadership to build an environment of collective responsibility and accountability.
• Ensuring adherence to key performance objectives to meet business and customer expectations.

Director of Operations Requirements:

• Bachelor's degree in business administration.
• 3+ years of experience managing a complex sales and service program preferrably US Telco with 500+ FTEs
• Proven ability to manage budgets in a similar role
• Proficient operational and financial acumen.
• Strong ethical leadership abilities.
• Excellent written and verbal communication skills.
• Strong people skills.
• Outstanding organizational skills.
• Ability to make projections three years into the future.

Join the A-Team and experience the A-Life!