The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

 The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

 The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

 The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

 The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

Shift Assignment: Night Shift

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

* open for Cebu or Manila candidates

Technical Skills                                          Proficiency Level                          Required (R) /Optional (O)

Microsoft Excel & Word                                             2                                                             R

Microsoft Office Suite                                                2                                                             R

Rating and Policy Issuance experience is required 

Shift: Night Shift

As a Data/QA Engineer in our Enterprise Data department, you will be responsible for creating and managing automated tests to identify issues with the ETL process to ensure the quality of data in the Enterprise Data Warehouse.

The role involves working together with the onshore Enterprise Data team to decide on the required tests on the process, automate them through creating stored procedures, custom dbt tests and scheduling these as part of the ETL process which loads data from source into the EDW.

• Automate the common manual testing done by the QA through creating macros 
• Build and monitor automated system health checks
• Collaborate with Enterprise Data Engineers to investigate root cause of issues and suggest resolutions.
• Orchestrate data testing solutions using airflow
• Be able to support the team in doing releases
• Need automation knowledge on any tool

Shift: Mid Shift

The Claims Analyst is responsible for assisting the onshore claims team with claims administrative duties.  The candidate will be responsible for Static claims, Incompletes, Diaries, and some Data Input into the Company’s systems in accordance with the policies and procedures of Arch Re.  The candidate will provide support and be part of the Arch Re Claims team. There’s potential for the opportunity to progress towards more complex support/treaty processing.

• Run static claims report and communicate with brokers for updates.
• Updating and/or potentially closing static claims.
• Purging claims which fall within the purge criteria.
• Taking responsibility for diary management for the Syndicate.
• Monitoring ECF Incomplete entries, with a view to reducing amount and improving KPIs.
• Liaising with onshore team in respect of Incomplete entries.
• Inputting Additional Case Reserves into the company systems.
• Uploading emails into company systems.
• Participate in ad-hoc projects and initiatives as required

Shift: Night Shift

The Captive Financial Management team is seeking a dynamic candidate to join our team!  The GSO Finance Analyst will interact and collaborate with the onshore team to prepare and review cession statements for our captives. They will also partner with the onshore team to work with the Underwriting team, IT personnel, TPA’s, Reinsurers/Captives, External and Internal Auditors, and other external/internal clients on a day-to-day basis. They will provide all necessary finance support for assigned book of business, with a focus on accuracy and meeting prescribed deadlines.

RESPONSIBILITIES:

• Preparation of cession statements for an assigned book of business. This includes:
  • The preparation of the Reinsurance Statement of Account (cession/bordereau) to the Reinsurance Brokers and/or Reinsurers in a timely and accurate manner in accordance with the terms of the Reinsurance Contract for an assigned book of business.
  • Preparation and Processing of any Cash Receipts and Disbursements, and the payment and/or recovery of reinsurance. Preparation of Letter of Credit Funding Requirements on a quarterly basis and submission to Reinsurers/Captives.
  • Research and analysis based on client requests on an ad hoc basis.
• Communication and Interaction with Underwriting team, IT personnel, TPA’s, Reinsurers/Captives, and various external and internal contacts on day-to-day basis
• Completion of Key Assignments/Special Projects that may be assigned from time to time.

Shift: Mid Shift

We are seeking a highly skilled backend developer to join our team. The ideal candidate will have experience in .NET Core, Azure, microservices, SQL, and AKS. In this role, you will be responsible for designing, developing, and maintaining the backend of our applications.

• Design, develop, implement and maintain the backend of our applications using .NET Core, Web Applications, Azure, microservices, SQL, and AKS.
• Build reusable Nuget components.
• Work with Entity Framework to implement database operations.
• Troubleshoot and bug fixes.
• Review code developed by other Developers.
• Collaborate with project managers on work planning, sharing new ideas, and code demonstrations.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Understand functional requirements.
• Design and code current and new business functionality in the strategic platform.
• Ensure solutions conform to best practice design.
• Strong communication and team-working skills.
• Pro-active and cooperative attitude.
• Managing deployment of applications.
• Excellent Analytical ability and showing keen interest to learn new platforms and technologies.
• Experience in Insurance/Reinsurance domains will be an added bonus.

The successful candidate will join Visa’s Global Privacy Office as an Associate in the Global Privacy Strategy and Operations team. In this role, you will be interacting with Visa consumers as well as internal stakeholders, helping them to understand how Visa’s Global Privacy Office can support them to understand how Visa uses personal information

• Using Visa’s online Consumer Rights Portal, effectively and efficiently, plan and prioritize Data Subject Access cases to ensure that statutory deadlines are met.
• Correspond Engage with Visa consumers to better understand their requests ensuring that they get the resolution they are looking for.
• Collaborate with cross-functional teams, working with Visa business teams to ensure that Consumer requests actioned efficiently and appropriately.
• Work with Visa’s Digital Rights Management team to ensure that Subject Access requests are moved to Visa Business Technicians for fulfilment.
•  Work with key business stakeholders to help them understand the privacy program, directing them to subject matter experts where appropriate.
• Navigating Visa’s network of Data Protection Officers, escalate complex queries and complaints from Visa consumers.
•  Identify opportunities to improve operational process efficiencies and help to operationalize the improvements.
• Working with business analysists, support the Global Privacy Office metrics program by helping to produce and maintain accurate Data Subject Access request data.

The Subject Access process is global, and requests are received in a multitude of languages. The role will require that requests are translated so that they can be understood and actioned effectively. Tools will be provided to assist with this.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Rythmos DB, a sister company of M2.0 Communications and Media Meter, is a knowledge process outsourcing company that makes use of data, stories and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services. As a media analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. You will also partake in making extensive use of qualitative and quantitative research tools including Meltwater, and Media Meter to capture offline and online news, as well as social media sentiment. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

Core responsibilities:

• Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools

• Summarizing client stories and mentions, and determining whether they have a positive, negative, or neutral impact on clients

• Interpreting multiple media data and preparing reports in slide format

• Presenting data and insights to clients

• Collaborating with media monitoring partners to develop more effective tools for research and analysis

• Developing more effective reports that provide

Minimum Qualifications

• A degree or background in journalism, media studies, marketing, psychology, or similar fields

• Strong English communication skills

• Strong research and analytical skills

• Attention to detail

• Enjoys working with a team

KingsIsle Entertainment, established in 2005, is a proven MMO hit-maker with 50+ million registered users across both of our MMO games with vibrant and strong communities.  Our award-winning game Wizard101 is currently in its 16th year and Pirate101 is in its 12th.  We attribute our success to great people, and we recognize the value of every team member.

The KingsIsle Web Team is a friendly and motivated group of builders, testers, and managers who put the quality of what we produce above all else. Experience taught us that high standards are better achieved through effective collaboration, knowledge duplication, and personal development. We make time for each team member to take courses and work on interest projects. The team reserves regular time slots to discuss successes and failures after each Sprint. The senior members are encouraged and empowered to mentor so our junior members often experience tremendous growth. We build enterprise web applications with proven success serving millions, and our continued quest for improvement drives increasing sophistication in test automation, performance/security monitoring, and agile product delivery.

About the role

You will work with a team of front/back-end developers and QA engineers on our application tech stack consisting of MySQL, Java, Hibernate, and JavaScript, and help to create a new, modern front-end stack. Understanding existing business requirements and maintaining the codebase is a major part of the job, and your role in our effort to innovate better solutions and architecture will no doubt be both challenging and rewarding. Modernizing the web front-end experience and technology is vital to the company's strategic goal for the foreseeable future. You will partner with your team and business stakeholders to write, refine, plan, and implement stories and deliver production-ready features. You'll provide expert opinions, perform code reviews, and help foster collaboration, growth, and creativity.

You Will

• Master and maintain the existing codebase
• Deliver quality solutions on point and on time
• Collaborate with back-end developers and UI/UX designers to improve usability
• Optimize the applications and art assets for maximum speed
• Sustain a high degree of unit test coverage
• Design features that work well with all screen sizes
• Partner with QA to clarify testing criteria and fix bugs
• Stay up-to-date on emerging technologies
• Be part of our "always learning, always respectful" team culture, and make it better!
• Have an important voice in solving real-world business and/or development problems.
• Work closely with game designers, marketing strategists, data analysts, and operations professionals.
• Be a key part of our web/platform team that serves millions of users in critical business and social capacities.
• Have access to tremendous experience and domain knowledge from the leadership team. They are great mentors.
• Be exposed to all aspects of development life, including design, implementation, project-leading, DevOps, QA, and automation.

• Experience developing with plain JavaScript
• Experience and good understanding of Angular and Strapi
• Experience with unit testing frameworks such as Jest, Jasmine, or similar
• Familiarity with browser testing and debugging
• Ability to create CSS, either handwritten or with preprocessors
• Ability to create, edit, and optimize raster and vector-based art
• Understanding of layout aesthetics
• An ability to perform well in a fast-paced environment
• Understanding of the entire web development life cycle
• Strong written and verbal communication skills

Bonus Skills & Experiences

• Developing high-traffic server products
• Ability to create wireframes in Figma
• Familiarity with any of these: Eclipse, JIRA, Confluence, Crucible, SVN, JMeter, web components, Typescript, Express
• Experience with other modern frameworks such as Vue or React
• Experience with the Agile development process
• Familiar with legacy front-end web techniques

• Dress comfortably! We keep things casual here, so you’re free to wear what feels right for you.
• Join a diverse, international team of colleagues from over 30 countries—where shared goals and a variety of perspectives make us stronger.
• Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment.
• Enjoy up to three extra days off each year with our Recharge & Wellness Days—time to rest, recharge, and take care of you!

As a Sr. QA Automation Engineer, your role is to help plan and implement manual and automated tests on our websites and software applications.

Responsibilities:  

• Working with developers and other members of the QA team to define and establish QA strategies and processes.  
• Planning, scheduling, and performing manual tests on the company’s websites and software applications.  
• Writing, maintaining, and executing well-developed and stable automated tests for both frontend and backend services.  
• Reporting on QA status, as appropriate, to keep project stakeholders informed on deliverables and timelines.   

• With at least 5+ years of experience in both manual and automation testing 
• development and execution of test plans and scenarios  
• experience in writing automated tests in Selenium, Cypress, and Appium, Robot Framework 
• testing complex GUIs, APIs, and platforms  
• source control management like Git, Bitbucket, etc.  

In addition, you must also have:  

• an eye for detail
• excellent writing and verbal communication skills
• vast knowledge in testing techniques to cover all possible corner cases for testing, verification and validation techniques 

AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
• Assigned invoices may range from simple to moderately complex transactions.
• Update client billing information and instructions and billing rates.
• Gather and review backup documentations for billing purposes.
• Perform revenue recalculation steps in Oracle.
• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Participate in governance meetings with Operations Team and/or clients.
• Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• May be involved in selected transition-related activities such as desktop procedures creation.

This role is primarily responsible for performing cash flow tracking, forecasting reports, reconciliations, and processes in compliance to generally accepted accounting principles, finance policies and internal controls.

• Performs moderately complex volume of bank account platform administration and maintenance.
• Manage global netting and Intercompany debt.
• Maintain and update of bank mandates.
• Manage and administer of opening and closing of bank accounts.
• Perform integrated revenue and expense analyses and projections and may prepare related reports and presentations.
• Create and analyze periodic reports related to treasury activities.
• Ensure financial information has been recorded accurately.
• Prepare daily and monthly cashflow forecast and actual reports.
• Prepare and monitor factoring documentation.
• Manage bank bonds and guarantees.
• Prepare and maintain all relevant FX Hedge documentation and reports.
• Perform month-end book closing and reporting management for critical Treasury processes.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

About The Opportunity

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

What you need to be successful

• Graduate of a Bachelor’s degree in business, marketing, mass communication or related areas preferred.
• Open for fresh graduates with sales experience gained through internship but candidates with 2-3 years Sales and/or Business Development experience and strong understanding of Sales Pipeline Management will be prioritized.
• Strong communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area.
• Open to do extensive fieldwork.
• Highly motivated to achieve targets, objectives, and key result areas.
• Self motivated team player with a proven ability work in a fast paced environment

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information. This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform and review Zerorized AP entries to create vouchers for project codes.
• Create and review accruals and prepayments schedule.
• Review system generated reports to support the month end activities.
• Analyzes reports for trends, variances, and movements
• Conduct data gathering and investigation about financial transactions affecting the general ledger
• Provide information and supporting documentation required by audit queries
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.