• You will be leading the Talent Acquisition Team for foodpanda Philippines and support them in doing effective insights, hiring reports, stakeholder management and closing all requisition for their verticals
• You will take full accountability of the end to end recruitment process including strategy for improvements, developments and alignments with counterparts and senior management
• You will report directly to the People and Culture Head/Director and be responsible for submission of Talent Acquisition overall productivity, plans, and project with progress
• You will be responsible for ensuring recruitment metrics are met and are aligned with business goals
• You will deliver results in a tight timeframe especially for backfill and new vacancies
• You will lead all recruiting activities and efforts and effectively manage all sourcing channels for foodpanda
• You will support the team on standardizations within Talent Acquisition as well as lead providing and measuring effectiveness of special projects under Talent Acquisition
• You will lead supporting other counterparts and leaders including the rest of the People and Culture Team and Management Committee
• Other HR/TA projects that may be assigned and worked on with the HRBP Team.

• Manage and enhance the work relationship with the 20-30 partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Job Summary:

A leadership position responsible for driving operational excellence and team performance within the fund accounting department. This role manages a team of accounting professionals (Accountant 1-3, Senior Accountant, and Assistant Manager), oversees complex client relationships, and ensures delivery of high-quality accounting services. The position focuses on people management, strategic planning, and operational efficiency while maintaining overall accountability for team performance and client satisfaction.

Core Responsibilities:

• Lead and develop a team of fund accounting professionals
• Drive operational performance and quality standards
• Build and manage cluster and client relationships and service delivery
• Oversee resource allocation and capacity planning
• Direct implementation of strategic initiatives and process improvements
• Ensure regulatory compliance and risk management
• Establish and monitor team performance metrics
• Champion technology adoption and process optimization

Tasks:

• Conduct regular performance reviews and career development discussions
• Approve complex financial reports and client deliverables
• Manage escalated client issues and relationships
• Lead team meetings and performance improvement initiatives
• Monitor and report on key performance indicators
• Oversee workload distribution and resource allocation
• Review and approve staff scheduling and time management
• Lead client onboarding and transition projects
• Facilitate client review meetings and presentations
• Coordinate with other departments on service delivery
• Monitor compliance with policies and procedures
• Lead change management initiatives
• Review and approve team training plans
• Oversee system implementation and optimization
• Conduct regular service delivery reviews
• Perform other related duties as assigned for role and business needs

• Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel
• Handles guest comments and complaints, ensuring follow-up
• Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
• Guarantees that equipment is kept clean and well maintained

• Responsible for preparation of various monthly reports required by Department Head
• Supervise and control subordinates to discharge their duties in an effective and efficient manner
• Daily review and posting of general cashier's report and back office collection
• Monthly preparation  and online filing of the business taxes of the Hotel on a timely manner 

AECOM is seeking a Communications Specialist to be based in Manila, Philippines

The role is primarily responsible to support content development targeted to increase employee engagement and promote AECOM brand awareness in various external and internal channels, websites, and communication platforms

• Support internal and external content development, including editorial calendars, project trackers, and award submissions
• Research, outline, write, edit, and proofread communications materials and ensure messages reach target audiences
• Leverage communication programs, message platforms, assets, and channels to support business priorities
• Distribute communication materials in appropriate platforms on a timely
• Track impact of marketing campaigns through performance dashboards, metrics, and analytics
• Monitor inbound emails received via the company’s general mailbox and respond to general inquiries
• Create media contact list and ensure proper contact management in various communications tools and platforms
• Monitor and write summaries regarding AECOM’s daily press coverage
• Escalate and analyse identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues
• Support selected simple process improvement initiatives to streamline processes

We are seeking a detail-oriented and analytical Financial Accountant specializing in Payroll to join our team in Makati City, Philippines. In this role, you will be responsible for managing and processing payroll for our organization, ensuring accuracy, compliance, and timely execution of all payroll-related activities.

• Reviews correct cost code alignment and ensures complete posting of journals at month end.
• Identifies the lacking documents and communicates them promptly with the concerned office.
• Reviews payroll and final pay calculations and provides corrections as needed.
• Monitors the payment processing of payroll and mandatory government contributions and efficiently addresses any potential issues that may affect its timely release.
• Prepare reconciled remittance schedules for SSS/PHIC/Pag-ibig on a monthly basis.
• Prepare monthly tax schedule for settlement of employee tax dues.
• Prepare annual  Alphalist of Creditable withholding tax for submission to the Bureau of Internal Revenue.
• Administer issuance of form 2316 to all employees
• Prepare payroll reports required by BOI,PSA,etc
• Analyzes and verifies the integrity of the overall financial data before any closing period.
• Coordinates with other department team leaders to facilitate the timely completion of financial statements.
• Detects any discrepancy, materiality of transaction or irregularity in a process and takes necessary action within their area of authority.
• Reconcile payroll accounts and resolve discrepancies.
• Maintain accurate payroll records and documentation.
• Respond to employee inquiries regarding payroll matters.
• Collaborate with HR department to ensure data integrity and compliance.
• Stay up-to-date with changes in payroll regulations and tax laws.
• Implement and maintain payroll systems and procedures.
• Assist in payroll audits and provide necessary documentation.

The Research and Development Supervisor ensures that:

1. R&D system and process procedures are in place.

2. Insights from customers for new products are captured.

3. Initial hazard analysis and risk assessment of new products are conducted before product development.

4. Experimental design and project timeline are created; milestones and targets are monitored and accomplished.

5. Product labels of all new products are compliant to applicable Regulatory and Statutory standards. 

6. Appropriate packaging materials are developed and approved for use in all new products.

7. Specifications and other requirements for new products of Institutional customers are established, reviewed, and communicated to QA, Procurement, and Production.

8. Requirements for registration of all new products are prepared accurately.

9. Product Costing and margins of new products are computed in coordination with Finance.

10. The performance of newly launched products are monitored; troubleshooting of quality and performance concerns are conducted; and appropriate action plans are recommended and implemented.

11. Competitive benchmarking reports are available in a timely manner with necessary conclusions and recommendations.

12. All reports submitted by the R&D Product Technologist are reviewed, verified, and approved for dissemination to appropriate stakeholders.

Other Tasks

1. Mentors and develops Junior R&D Personnel.

2. The R&D Supervisor takes a prominent role in the implementation and maintenance of systems such as 5S/GMP, Safety, HACCP, Halal, Food Safety and ISO.

3. The R&D Supervisor actively participates in all company programs on quality improvement, safety & security, sustainability, corporate social responsibility and risk management.

4. The R&D Supervisor may be assigned to other related tasks as directed by the R&D Manager.

The Trade Marketing Manager is a senior manager role that leads the trade channel marketing (Trade Marketing) group. It is responsible for driving the category’s trade channels growth strategy, and for supporting the achievement of this growth strategy via collaboration activities with other functions, most especially the brand category marketing and field sales functions. 

This role works closely with the brand category marketing teams and the field sales teams, to undertake the critical operations that translate brand and category marketing strategies and plans into detailed operational activities and guidelines, for effective and optimized execution across the various sales channels.

It is responsible for developing the category route-to-market strategy: analyzing, understanding, and creating new avenues for sales growth, and new opportunities for making available the category’s brands, products, and services to customers/shoppers/ consumers.

It works hand-in-hand with the marketing team to support the growth of brands and products by co-developing, and then deploying and measuring the effectiveness of, sales and marketing programs, including strategies and execution for promotions, merchandising, and point-of-sale activities and marketing materials.

It delivers timely and relevant analyses of sales information and channel analytics: in projections and in performance, for the sales and marketing teams, finance and supply chain, and the rest of the organization, for effective business decision-making.

Trade Channel Marketing is central to the Marketing-Sales Operations Management (MSOM) function, and serves as a crucial bridge between the brand category marketing and selling teams, most especially in the areas of sales channels growth, portfolio distribution and availability, price execution and monitoring, sales forecasting, marketing activation, merchandising and promotions, marketing and  sales operations support, sales and offtake information and analyses, and business management.

Key Responsibilities: 

1. Lead growth strategy development for trade channels and routes-to-market for the company’s brands and products.
2. Set guidance for field sales and retail operations teams to execute the marketing strategy and programs in the trade channels and the route-to-market; including portfolio deployment, retail standards setting, and pricing.
3. Set volume forecast, volume allocation plans and pricing execution detail for the sales team, as aligned with the brand marketing team.
4. Co-develop marketing activities and programs with the brand category marketing team for deployment into trade channels and routes-to-market.
5. Co-develop and deploy brand merchandising strategy and materials, as aligned with the brand marketing team, into trade channels and point-of-sale.
6. Support the execution of marketing strategies and programs into the market and channels.
7. Monitor sales and offtake performance of brands and products by trade channel and routes-to-market.
8. Provide sales and trade channel information such as brand product sales, offtake, and inventory levels, to the sales and marketing team.
9. Report competitor activities, such as pricing and promotions to the sales and marketing team.
10. Team Development (management and growth of direct reports and their team members)
11. Team Engagement (collaboration and assistance to team members outside of direct responsibilities)
12. Performs other ad-hoc deliverables as may be assigned by the team leader.

Job Summary:

The primary technical expert is responsible for ensuring excellence in complex fund accounting services through expertise and final review authority. This role serves as the ultimate subject matter expert for the team on complex accounting matters, leading technical decisions and process innovations while providing authoritative guidance on sophisticated client portfolios and advanced accounting modules.

Core Responsibilities:

• Serve as ultimate technical authority at a team level for complex accounting matters
• Provide final review of sophisticated accounting deliverables
• Drive technical excellence and innovation in accounting processes
• Lead development of technical standards and methodologies within the team
• Ensure compliance with relevant accounting standards, statutory requirements, and internal policies
• Establish and maintain technical best practices
• Liaise with internal stakeholders (cluster), addressing queries and issues
• Guide technical development of team members through client specific training, coaching and feedback
• Function as primary technical expert for BOLT On and PE Advanced modules

We are looking for an Account Manager (Cebu) to join our growing business!

Responsibilities

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Requirements 

• Bachelor’s degree graduate

• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry 

• Highly preferred: A local of Cebu City or currently resides in Cebu

• Great interpersonal and communication skills in person, strong negotiation skills

• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people

• Endurance and perseverance in the process of follow up on partner restaurants

• Pleasant personality, high level of enthusiasm and commitment

• Ability to work structured and efficiently organize the communication process with our partners

• Team player, self-motivated with the ability to work self-reliant

• Keen interest and good understanding of building relationships with clients

• Required language(s): English, Filipino, Visayan, Local dialect

Summary: 

The role involves being a core part of the compliance operational team at onboarding. It entails performing KYC, CDD & EDD on new corporate and individual customers & assessing the risks presented against the Currencycloud risk appetite in each case. 

Roles & Responsibilities - more details: 

• Conduct a review of clients' applications at the point of onboarding  

• Assess and carry out appropriate customer due diligence (CDD) and know-your-customer (KYC) on new clients   

• Conduct sanction/PEP screening and investigate potential hits  

• Provide good client experience to stakeholders - being part of a smooth customer journey 

• Undertake assigned Compliance project work  

• Proactively escalate urgent cases to management for further review  

What skills are required: 

• Good business acumen - leveraging this to weigh up risks presented in each case 

• Highly analytical - using presented evidence / data to form an assessment on the risk 

• Excellent written communication - leveraging this to work with stakeholders and problem solve each case to deliver correct outcomes 

• Team player who enjoys learning new things, sharing knowledge and working with others to form correct outcomes on new applications 

• Being accountable and taking ownership of client applications from start to finish 

Reporting line: 

This role will report to the onboarding manager. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE 

As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience  Manager as well as the People Manager to identify growth and development opportunities for the team members. 

WHY DO WE WANT YOU 

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. 

WHAT WILL YOU DO 

People Management 

• Identify growth and development opportunities for team members - coaching
• Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management 

• Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews. 
• Ensure that team members are properly trained and working consistently to meet client needs.
•  Ensure that the team meets company and client-specific KPI targets. 

Logistics 

• Ensure that team members' and equipment needs are met to sustain service levels. 
• Recommend/suggest relevant alternatives to the product or tool being used by the company. 

Internal Coordination 

• Work with the People Development Manager to make recommendations for their team member’s career path, and assist in making a comprehensive training plan for them. 
• Relay consistent issues to the Service Delivery Manager in a timely and efficient manner.
• Helps in culture building particularly in embracing our Core Values and practicing what a Boldr leader should be.
• Guide advisors and analysts to foster growth and development, best practices, and optimal morale in the organization.

External Communications 

• Be familiar with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery of the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.
• Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager.

WHAT WE’LL LIKE ABOUT YOU 

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• Passionate about learning and developing relationships with clients 
• Analytical and a problem solver 
• Able to multitask and prioritize 
• Adaptable to change and attentive to detail 
• Able to work well in a team environment 
• Able to reduce frustration on heated topics by listening and being solutions-oriented 
• Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic 
• Able to handle conflict and pressure, to set priorities and abide by them, and to consistently maintain a positive client service image under difficult conditions

YOU HAVE… 

• Three years of supervisory experience in a related field (especially email and chat support).
• A general understanding of content moderation. 
• Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred).
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent verbal and written communication skills. 
• Ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Aptitude to quickly learn and navigate new technology, systems, and applications. 
• Ability to accept feedback gracefully and with an open mind.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Responsibilities:

• The Team Managers' primary focus is to oversee, coach, and develop Customer Care to respond to customer, supplier, and dynamic partner inquiries, resolve issues, and answer various questions.
• The Team Manager will monitor email/call volume, email backlogs, and actions/responses of the agents to maintain and improve the resolution's quality and integrity.
• Assist in agent goal-setting practices. 
• Take escalated calls.
• Strong collaboration with the Training department. 

The role will be responsible for the technical support of the project controls function on projects and proposals, delivering output by following defined procedures and processes, focused on repeated tasks. The Project Controls function provides the support, tools and systems experience necessary to manage effectively and proactively, control and report on cost and schedule for concurrent projects throughout the organization.

Responsibilities & Duties

• Supports PM and project teams on more simple, lower risk projects.
• Learn and use company’s Project Management platform, job cost reporting and financial system.
• Contributes by working on projects of limited complexity/within accounts in a technician or administrative capacity.
• Under direct supervision, follows written instructions and established procedures to accomplish assigned and standardized tasks. 
• Applies basic skills in procedures, techniques, tools, materials, and/or equipment appropriate to area of specialization. 
• Resolves routine questions and problems and refers more complex issues to higher levels.
• Performance commitment process and begins updates to commitment log for purchase orders and subcontracts.
• Ensures changes to document in a timely fashion to meet set deadlines.
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Follows standardized procedures but may have to use discretion to complete project.
• Ensures document tracking and production system is maintained.
• Prepares and maintains a document control system for all forms of documentation.
• Makes copies of drawing for production and other company employees.
• Assures that all completed documents have been signed-off by the appropriate personnel.
• Distributes copies of documents to the appropriate personnel.
• Implements and follows company quality assurance program procedures.
• Develops fundamental knowledge in planning and scheduling concepts and principles including effects on financial performance.
• Familiarize basic scheduling and cost baseline fundamentals, concepts and principles
• Develops familiarity with data sources for schedule development.
• Perform assigned tasks in compliance with service level agreement, process, policies, and procedures.
• Work with the Team Lead and/or senior members of the team to address issues
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Escalate issues and concerns to the Team Lead/Supervisor for timely resolution

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.

• Create and distribute assigned offer letters
• Collects onboarding documentation and processes
• Process requests relevant administer changes of assigned offer letters
• Acts as point of contact for all questions related to pre-employment activities from candidates, relevant prehire actions to the recruiting processes, hiring managers and HR 
• Ensures compliance with all state and corporate regulations and laws
• Ensures strict adherence with standard protocols for electronic personnel file management and document storage
• Orders background checks, tracks completion, and assists in review and analysis of results 
• Prepares and communicates candidate background check clearances
• Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition 
• Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed
• Performs and tracks onboarding data entry for large volume of hires  
• Ensures accuracy of all data processed and entered in HR systems
• Engages and builds relationships with hiring team (hiring managers and recruiters)
• Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution
• Keeps oneself updated of current processes and incorporates documentation updates
• Supports selected simple process improvements to streamline processes  

Job Brief:

This role is primarily responsible for providing routine transactional support on assigned time and labor processes to ensure the accurate posting of timecard transactions based on standard processes and in compliance with relevant regulations & policies.

Responsibilities & Duties

• Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.
• Reviews timesheets and verifies attendance or hours worked.
• Provides support on the weekly close process to ensure accurate posting of timecard transactions.
• Run nightly revenue process.
• Answers simple timekeeping inquiries using company systems based on established guidelines and standard processes.
• Prepares reports such as post-payroll reports based on the stakeholder’s requirements.
• Escalates identified issues and concerns to the Team Lead for timely resolution.
• Maintains the SOP/DTP of current processes and incorporates documentation updates as required.
• Performs multiple routine tasks in compliance with service level agreements, process, policies, and procedures.
• Gathers information and documentation to assist in investigating and resolving issues within the assigned process.
• Perform ad hoc tasks as requested or assigned.

Qualifications & Requirements

Minimum Requirements

• Bachelor’s degree or at least 2 years of relevant work experience.
• Intermediate proficiency in MS Office tools 
• Basic knowledge and understanding of Timekeeping processes and procedures.
• Experience working in an outsourcing, shared services, or similar model with compensation-related roles or other similar functions is preferred.
• Basic knowledge in using Oracle, ADP, ServiceNow, or other similar platforms and tools is preferred.

Attributes

•  Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to understanding and respond to customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)
• Ability to address basic process issues and may suggest applicable solutions. (Problem Solving)

Shift: Night Shift

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement rating and Issuance
  • Compliance
  • Auto
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Shift: Night Shift

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement rating and Issuance
  • Compliance
  • Auto
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Shift: Night Shift

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement rating and Issuance
  • Compliance
  • Auto
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Work Set-up - Hybrid (3x a week onsite)

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units of Arch Global Services (Philippines) Inc. The HRBP will be the main point of contact on all HR-related matters, including performance management, talent development, and employee relations. The HRBP will provide effective HR operational services and advice to business unit leaders, managers, and staff to support the delivery of organizational objectives and outcomes. The HRBP will be responsible for maintaining the employee records in the corporate HR system (Workday and PPH) 

Duties and Responsibilities: 

• Conducts regular meetings with respective Account Management and service Delivery Management leaders in assigned business units. 
• Provide hands-on daily support to the day-to-day business activities of the HR team. 
• Partners with leadership to align HR strategy to business strategy. 
• Consults with line management, providing HR guidance, recommend, and implementing changes as needed. 
• Manage and resolve complex employee relations issues through coaching, conflict resolution, and problem-solving. 
• Conduct effective, thorough, and objective investigations that balance the employee needs and business needs while also ensuring confidentiality. 
• Assist in the development of processes and procedures for implementation to support the growth of the organization while maintaining legal compliance and supporting business needs. 
• Work closely with leadership and employees to improve work relationships, build morale, and increase productivity, engagement, and retention. 
• Oversee and conduct new employee orientation, and other training, in HR-related areas. 
• Provide routine and complex HR policy guidance and interpretation. 
• Preparing and receiving required paperwork and documentation for employee changes (transfers, promotions, etc.) 
• Develops and prepares contract terms for new hires, promotions, transfers, and other documents reflecting employment changes. 
• Leads in undertaking the onboarding process for new hires. 
• In consultation with the General Counsel, maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring complete and timely regulatory compliance. 
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, disciplinary actions), monitors and ensures that probationary reviews, annual performance, periodic, and performance improvement evaluations are timely undertaken and addressed. 
• Directly responsible for employee data management, including entry and update of employee information in the company’s HR Information Systems – Workday and PPH – and ensuring that employee data are timely, accurately entered, and properly maintained.  
• Provides guidance and input on business unit restructure, workforce, and succession planning. 
• In collaboration with the Learning and Development Team, identifies training needs for the employees under the designated business unit.  
• Participates in evaluation and monitoring of training programs to ensure success; follows up to ensure training objectives are met. 
• Leads the off-boarding process for voluntarily and involuntarily separated employees, ensuring that company and legal requirements and processes are followed and enforced. 
• Thorough understanding of AGSI’s operational hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. 
• Performs other related duties as may be assigned by Management.    

• Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
• Helps check in and check out guests with efficiency and accuracy of data and billing,
• Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.

Junior Finance analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets.

It is key to be flexible as the tasks may change and be added to. It will be key to contribute to the continuous improvement of our processes and it will be expected that the analyst will bring ideas to the Arch team by utilizing their expertise or previous experience.

• Process bureau settlement into IRIS and process cash allocation.
• Create front sheets and process cash allocation for non-bureau premium .
• Join special projects within Finance to be cross-functional
• Communicate directly with Underwriters and Brokers for complex accounts.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

Shift: Night Shift

The Reinsurance Accountant will assume primary responsibility for all aspects of accounting for assigned reinsurance contracts. 

Job Responsibilities:

• Maintain the accuracy of premium information on reinsurance contracts including endorsements, premium adjustments and cash allocations
• Maintain all aspects of reinsurance contracts including bordereau reporting, claim payments and cash allocations
• Monitor aging of accounts receivable
• Monthly bordereaux reconciliation and data integrity checks
• Prepare monthly/quarterly working papers for journal entries to record activities for the accounting close process
• Review and analysis of cash receipts, payments and applications
• Prepare monthly/quarterly reinsurance account reconciliations to ensure accuracy of the general ledger
• Assist in the preparation of reinsurance cession statements, US GAAP and Statutory reports, regulatory filings, and audits
• Track deliverables and ensures compliance with prescribed due dates
• Other projects and/or tasks as assigned