This role is primarily responsible to provide support to HR Contact Center services and process to ensure accurate processing of basic employee requests tickets, calls, and chat in compliance with internal and external regulations, service level agreements, processes, and procedures. 

• Assist in providing general guidance and walkthrough for queries relevant to the HR systems. 

• Maintain good relationships with all key stakeholders, ensure communication is effective and informative 

• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.  

• Administer basic support to the inquiries raised via employee center.  

• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.   

• Coordinate end to end employee lifecycle activities as required, ensuring employees receive appropriate resolution in a timely manner and all necessary follow up is carried out in line with legislation and AECOM policy 

• Develop and maintain a strong understanding of company policies to be able to interpret and explain company policy and not solely have to rely on the verbiage in the FAQ documents to resolve related inquiries, e.g., AECOM Leave Accrual policy 

• Understands and utilizes all HR systems including Workday and Employee Center including (Self Service, Knowledge base and Case Management)  

• Able to multitask and work on more than one issue simultaneously ensuring the prioritization of urgency of requests  

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.  

• Assist in providing input into the creation and delivery of performance reporting to business stakeholders 

• Coordinate in the continuous improvement initiatives by participating on CI project team to optimize processes 

• Support selected simple process improvement initiatives to streamline processes. 

• Administer HR contact center services by resolving simple transactions through calls, chats through the company’s ticketing system.  

• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures. 

• Assist in the data gathering for incident reports to enable effective issue investigation and continuous improvement 

• Responsible for ensuring confidentiality is maintained at all times 

• Perform ad hoc tasks as requested or assigned 

In the Manager, AP Service Delivery role, you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes, contributing to the financial health and success of our organization. This leadership position offers a dynamic and fast-paced environment, where you can drive excellence in service delivery. We seek a candidate who is adaptable, results-oriented, and capable of driving improvements in service quality and delivery processes.

Responsibilities:

• Lead and mentor a team of associates and specialists, providing guidance and support to ensure productivity and accuracy in invoice and all related documentation processing and record keeping 
• Set clear performance expectations and provide regular feedback
• Ensure compliance with company policies, accounting standards, and legal requirement
• Stay updated on changes in regulations and implement necessary adjustments 
• Identify opportunities for process improvement and efficiency
• Propose and implement best practices to enhance departmental operation
• Establish and maintain strong relationships with stakeholders
• Serve as the point of contact for issues within the function
• Support internal and external audits
• Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
• Identify and mitigate risks that could impact service deliver, develop contingency plans
• Generate regular reports and maintain accurate records of service delivery activities and performance metrics
• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)
• Allocate and manage resources, ensure that the team is adequately trained and resourced
• Ad hoc tasks assigned from time to time

This role is primarily responsible for providing support for knowledge management, marketing, and business development systems. The key focus is to manage data and content required for the development of bid and proposal documents, including information used to develop employee resumes/CVs and project profile content, data used for the development of project descriptions and project information, and data needed for qualifications and proposals such as employee counts by office, office locations by country/region, and employee disciplines by office/state/country and region.

• Manage employee information including license information and project experiences and normalize data and content to ensure consistency with all the employees connected to the projects
• Collaborate with Marketing team and support information requests for site content and searches, updates to individual marketing collateral libraries, and organize data and compile results using company templates in line with corporate guidelines
• Create and maintain reports on staff breakdowns with various parameters including location, business line, and region
• Manage project profiles content and data including description summaries and metadata essential to searching and reporting
• Research large-dollar projects to find online content and add it to the description
• Research projects where the listed owner/end client is an AEC firm, to find the end client and adjust the AECOM role
• Conduct searches and produce export summary reports 
• Update and maintain opportunity records and proposal libraries post submission
• Modify and create SharePoint site pages, libraries, and other site applications
• Update and maintain links and add new content to libraries as requested
• Perform site analytics and research to improve site content, access, and awareness
• Review the knowledge base to identify areas that need to be updated and expanded
• Assist on creating business requirements document, page mock-up, and process workflow for new KM initiatives
• Assist on presenting KM proposals to the stakeholders to fully understand the requirements and to integrate feedbacks
• Manage LMS and SharePoint sites including supporting or creating new events and updating schedules for posting
• Collaborate with LMS administrators and KM team in managing updates of new content to LMS curriculum
• Manage post-event data, attendance records, and other key metrics
• Collaborate with Systems team in managing CRM administration including dashboard creation and modification
• Assist CRM administrator and super users in maintaining opportunity, client-related, and project-related fields as needed
• Contribute specialized expertise to different assigned projects and provide key updates to Team Lead and Manager
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes

• Oversees accounting functions, including journal entries (including ensuring that entries are properly substantiated), reconciliations, consolidations and month-end close activities
• Responsible for compliance with IFRS/PFRS and local GAAP for statutory reporting requirements
• Directs the accounting treatment of the Company’s transactions
• Manages accuracy and timeliness of update of historical reports for management or external reporting purposes
• Ensures periodic statutory financial statements and relevant financial reports are submitted to Tax team, in an accurate and timely basis, for tax calculation purposes
• Recommends and implements process improvements to strengthen controls to ensure integrity of financial reports
• Leads the external audit engagement and ensures accuracy, completeness and timeliness of submission for Group reporting purposes and local statutory reporting purposes
• Recommends for approval the audited financial statements
• Manage reporting requirements from the different regulatory bodies overseeing the Company (SEC, BSP, BIR, etc)

The Procurement Associate is responsible for driving and supporting the sourcing and contracting needs of the region.  The role is strategic in maintaining relationships with third party vendors as well as with the Global Procurement organization. This position is expected to drive innovations to improve the local procurement process and achieve the highest ROI on every engagement.

Job Responsibilities:

• Lead sourcing initiatives, ensures the integrity of the bidding process, and enforces compliance with global procurement guidelines
• Conduct fair negotiations and secure deals that drives savings and highest ROI
• Drive the implementation of regional sourcing decisions and support the implementation of global sourcing directions
• Lead the vendor accreditation process, ensuring new vendors are compliant with company standards and statutory requirements
• Establish and maintain a collaborative relationship with third party vendors and global procurement community
• Manage the end-to-end PR/PO process
• Coordinate importations, process customs permits and licenses
• Perform spend analysis and drive cost saving initiatives
• Support internal stakeholders on their understanding of procurement processes, policies, and system
• Manage the local procurement process, identify gaps, and implement improvements
• Ensure that local operations are updated and compliant with established global procurement policy and its enhancements
• Other ad-hoc procurement tasks

About The Opportunity

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

What you need to be successful

• Graduate of a Bachelor’s degree in business, marketing, mass communication or related areas preferred.
• Open for fresh graduates with sales experience gained through internship but candidates with 2-3 years Sales and/or Business Development experience and strong understanding of Sales Pipeline Management will be prioritized.
• Strong communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area.
• Open to do extensive fieldwork.
• Highly motivated to achieve targets, objectives, and key result areas.
• Self motivated team player with a proven ability work in a fast paced environment

Responsibilities:

• You will implement SaaS solution onboarding for vendor restaurants
• You will focus to handle day to day operation or any administrative-related tasks and provide updates within a given timeframe, with quality and accurate output
• Your success comes with the high activation rate / usage on the system by the vendor
• Provide online & on-site support to vendor restaurants on table ordering system implementation and usage
• Visiting vendor restaurants & ensuring table ordering system implementation in place
• Provide training & guidance to vendor & BD team where necessary any other adhoc task required
• Handling more than 100 restaurants and conducting business reviews by providing guidance to the restaurant owner and operations staff

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

You’ll work with a team of passionate, innovative and dedicated people that focuses on getting the job done whilst delivering the latest solutions to our clients. We are a very fast-paced team who are driven to deliver awesome technology!

About the role

We are seeking a skilled and experienced Automation Engineer to join our dynamic team. The ideal candidate will have a strong background in software testing, with a focus on end-to-end (e2e) and integration testing.

Key Responsibilities:

1. Develop and maintain e2e tests using tools such as Playwright, Cypress, and/or Cucumber.
2. Conduct integration testing with tools such as Jest and PACT.
3. Design, implement, and manage CI/CD pipelines using GitHub Actions.
4. Assist QA testers in upskilling on automation to enhance team capabilities.
5. Perform testing on Micro Frontends (MFEs) and Serverless architectures, specifically with AWS Lambda.

What you'll bring

Qualifications:

• Proven experience in e2e and integration testing.
• Familiarity with CI/CD pipelines, preferably with GitHub Actions.
• Ability to mentor and upskill QA testers on automation.
• Experience in testing on MFEs and Serverless architectures, specifically AWS Lambda.

Preferred Skills:

• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Bonus - Storybook end 2 end and visual testing using chromatic

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

• Taking responsibility: 
  • Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).
  • Correspondence with Public Safety
  • Answering Points (emergency control center)

• Reliable implementation:

  • Fulfillment of Mobility Services requirements.
  • Ensures proper delivery of quantity and quality KPIs

The GROUP MANAGER, INTERNAL AUDIT, effectively directs, leads and manages the internal audit activity of the country where the Food Group operates.  It helps the organization accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness and efficiency of risk management, controls and governance processes. 

Key Duties and Responsibilities

Audit/Risk Management/Compliance/Governance

A. Engagement Planning: 

• At the Group level, assist the Group Internal Audit Head in developing risk-based annual audit plan identifying the objectives, scope, timing and resource allocations needed.
• At the Country level, identify sources of potential engagements through risk framework.
• At the Engagement level, assess audit engagement objectives and scope to ensure they address the risks identified especially the emerging ones.

B. Function Management:

• Delegate tasks in a constructive and supportive manner and coach staff to enhance competence and professional development. Conduct effective performance appraisal of IA team against key performance indicators.
• Determine the appropriate continuing professional development necessary to keep staff effective in work.
• Conduct effective performance appraisal of IA team against key performance indicators.

C. Risk Management and Fraud

• Assess whether the risk management, risk governance framework and internal control systems are operational as intended.
• Review the completeness of management’s risk analysis and actions taken to remedy issues raised by risk management processes, and suggest improvements.
• Evaluate risk exposures relating to the organization’s governance, operations and information systems.

D. Internal Control

• Assess the internal control framework including the adequacy and effectiveness of controls.
• Evaluate the implications of organizational changes, operational changes and changes in business strategy using appropriate internal control framework.
• Advise board and senior management on improvement initiatives to improve controls.

E. Governance and Environment

• Evaluate design and operational effectiveness of governance framework for addressing governance risks.
• Examine existing organizational behavior, performance management techniques, management’s effectiveness to lead and build organizational commitment.
• Examine the organization’s approach to social responsibility and sustainability.

Business Process Improvement and Innovation

• Evaluate the long-term sustainability of business models impacted by technology and other disruptors, assess impact of changes in the business landscape and give recommendations to take advantage of new opportunities.
• Apply data analytics and Information Technology in auditing, identifying and assess various risks related to IT, information security, and data privacy.
• Synthesize critical findings and insights within the business context to make inferences and recommend actions to address the risks.

Business Partnering

Collaborates with various stakeholders across the business to add value, enhance decision-making processes, and contribute to overall organizational success such as: 

• Advisory and consultation on improving business process, controls, and risk management strategies to assist in decision making and enhancing operational efficiency. 
• Collaborate in assessing fraud or cyber security risks, conducting investigation, and recommending controls to mitigate fraud or cyber security risks and safeguards the organization’s assets. 
• Partner with leaders in developing KPIs and performance monitoring frameworks. 

Continuing Education & People Development

• Keep abreast of regulatory changes, industry standards, and emerging information technology risks relevant to the industry by attending trainings, forums and/or conferences and assessing their impact on the company's internal controls and audit approach.
• Regularly assess current practices, methodologies and team skills against available benchmarks (e.g. audit associations i.e. ISACA, IIA-P, International Association of Privacy Professionals) and implement programs to address issues, if any.
• Lead and manage the assigned internal audit team, including assigning audit engagements, providing guidance and mentoring to enhance performance, and conducting performance evaluations. Design and implement programs to improve compliance in general, including the conduct of regular training and orientation for employees. 

Administrative:

• Take part in special investigations where necessary and report to the Audit Committee with the highest level of confidentiality.
• Participate in the internal control projects covering all operations where necessary for One Food Group.
• Adheres to and keeps abreast of company/department policies and Code of Conduct/Ethics; and actively participates in company activities.

• Conduct regular audits and assessments to identify areas for improvement and ensure adherence to quality standards.
• Responsible for setting up compliance of delivery rules and standard operating processes (SOPs) for the delivery riders of foodpanda PH
• Develop and maintain a comprehensive compliance matrix for the riders to ensure the regional requirements are being met.
• Collaborate with the training team to create materials that promote adherence to quality and compliance standards.
• Ensures to reduce costs driven by non-compliance of riders bring down top-driving operational costs through process improvements and
  streamlined courier/fleet compliance processes.
• Tracking of daily rider performance Preparing and analyzing large data sets to identify operational bottlenecks and optimization
  opportunities
• Ensuring local implementation of global projects, in particular roll out of tools and product improvements
• Stay informed about local, and regional changes and regulations affecting rider logistics.
• Collaborate with cross-functional teams, including operations, compliance, and product, to ensure seamless integration of quality and compliance processes.
• Working towards constantly improving customer experience

The role is responsible for coordinating with project stakeholders to ensure that the scope, schedule, budget, and resources are aligned with contractual requirements and service-level agreements. The role is also responsible for developing strategies to mitigate, avoid, transfer, or accept risks based on assessments using internal software, as well as preparing and communicating risk reports to stakeholders. The role will be reporting to the Project Controls Manager in Manila.

Duties & Responsibilities: 

• Coordinate with the project manager to ensure that all procedures are in place to meet contractual requirements.
• Assist in the development and assessment of the reasonableness of the proposed schedule durations, cost loading, activity coding, and work breakdown structure (WBS).
• Support the development and detailed review of critical path method (CPM) schedules (medium-to-large).
• Assist in the identification and analysis of project schedule variances and recommend associated corrective action.
• Review contractor schedules (Baseline and progress updates) in Primavera P6 using CPM, provide comments, prepare associated reports and recommendations per contract requirements, and produce scheduling management reports.
• Review schedule status, update master program schedules, and provide management with input on contractor and subcontract performance.
• Monitor Key Performance Indicators (KPIs), such as earned value, cost and schedule performance, estimate to completion, and project end dates.
• Perform schedule recovery and impact; produce schedule impact analysis for modifications and produce schedule fragnet for inclusion in change order documentation.
• Perform time impact/claims analysis and prepare reports and recommendations during project execution.
• Analyze contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.
• Participate in and at times lead project planning and scheduling review meetings.
• Proactively identify potential risks and evaluate the likelihood and impact using quantitative and qualitative methods (Monte Carlo Simulation, OPRA, or other Risk Management Software)
• Address critical and unique issues with the guidance of the Team Lead for timely resolution of escalated issues.
• Perform complex tasks in compliance with service level agreements, processes, policies, procedures, and SOX & internal controls.
• Work with Team Lead to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Provide guidance and technical expertise to junior members of the team in completing projects and performing (sub-process) activities.

AECOM is seeking a Principal Project Control to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• As part of a leadership team, support building and deploying a Manila project controls team

• Ability to proactively articulate the capabilities of Manila role of project controls across various North American Regions, Business Lines, levels of company management and cross functional staff.

• Responsible to distribute work assignments and monitor work load, to most effectively utilize staff and meet the projects, Regions, Business Lines objectives. Ability to proactively track and communicate staffing activities to various stakeholders. May be required to report on staff utilization, appropriateness of staff for assignment, and other quality and performance metrics.

• Exercises experience and sound judgement in assessing complex project controls and associated staffing situations to both the project and the business unit’s goals. Coordinates the efforts of assigned resources/staff with other project and business unit staff.

• Participate in business development, proposal efforts and project startups as needed.

• May be involved in assessing and evaluating quality of work effort of staff and advise on approach and/or elevate corrective actions, communicating appropriately with project and business stakeholders.

• Develops, trains and mentors staff in both technical aspects of project controls methods as well as support interpersonal communications with assignment project manager and other staff.

• Effectively disseminates corporate expectation regarding company policy as it relates to reflecting project status on all project complexities and types. Conveys project controls procedural and best practice information and existing and emerging project controls methods.

• Coordinates staffing requirements, assigns and supervisors project work activities, and trains personnel.

• Supervises staff through developing, establishing and maintaining goals and documenting performance reviews. Provides personnel development for the assigned employees.

What's on the menu to do:

• Create weekly replenishment plans on a supplier level based on inventory parameters, actual sell-out, and planned forecast
• Participate in S&OP forecast meetings
• Calculate a proper supply plan based on generated demand forecast
• Prepare and update monthly and weekly supply planning files and KPI reports based on actuals
• Maintain healthy inventory in DC and store based on target days cover
• Closely work with demand planning specialist to drive adjustments on plan
• Monitor supplier issues and escalate as necessary to ensure availability
• Identify slow-moving SKUs and flag to stakeholders to drive action
• Identify SKUs with inventory with no-movement for the past 28 days
• Work with inventory controller on identifying stocks for balancing across warehouses
• Own the category group by being on-top of issues related to overall S&OP especially in ordering and availability
• Be able to work cross-functionally to assist in projects, drive action, or resolve issues
• Other tasks that may be relevant to the function

What do you bring to the table?

• Bachelor’s Degree in Industrial Engineering, Supply Chain Management, Mathematics, Economics, or any relatable specialization
• Between 1-2 years work-related experience in demand or supply planning
• Experience with FMCG/grocery retailers is a plus
• Experience in demand planning for online marketplaces or e-commerce is a plus
• Analytical mind and business acumen with ability to work with large amounts of data to discover patterns and trends and to form conclusions based on findings. Must be extremely detail oriented
• Good communication and presentation skills
• Comfortable with processing information using excel and/or google sheets
• Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
• Has a continuous improvement mindset

• Will help the team by fulfilling task set by the Business Development Manager
• Attend Meetings & Taking Notes
• Updating trackers and perform administrative tasks
• Assists in special projects

• Assist marketing team in implementing plans and programs (i.e., Bosch Extra Loyalty Program and etc.)
• Involves encoding, consolidating, and monitoring market data.
• Coordinates with sales representatives and other departments to provide and obtain information.

• Design and create local and regional content (i.e., videos, gifs, posters, etc.).
• Manage content calendar
• Manage and plan internal events (i.e., town hall meetings, employee engagement activities).
• Support local and regional corporate communications teams in brainstorming social media content.

Job Brief:

The Tax Compliance Specialist is responsible for performing simple to moderately complex Tax activities. The role contributes to the income tax reporting and compliance of AECOM and its Subsidiaries with the IRS/State regulations focusing on the preparation and filing of U.S. federal and state income tax returns and calculation of tax adjustments for provision. The role performs analytical processes under the moderate guidance of senior team members.

Responsibilities & Duties

• Prepares tax forms for Federal, State and International Compliance.
• Performs analysis and reconciliation of account balances, proposes simple reclassifications to assist in the year-end preparation of Consolidated Federal Form 1120 for AECOM and Subsidiaries including foreign related filings
• Calculates tax adjustments and sets up the corresponding tax provisions
• Maintains the rollforward of Tax related general ledger (GL) accounts by performing flux analyses and periodically reconciling end of period general ledger balances against provision numbers
• Reconciles Quarterly Consolidated Fixed Asset Rollforward against Additions/disposal or FA Cost Detail Report/Schedules for small entities
• Performs intermediate level processes within Tax Software
• Submits the tax returns to IRS through paper or electronic filing, and sends to external Joint Venture partners
• Tracks and maintains carry forward amounts such as NOLs, prior year overpayment and partners' book and tax capital accounts to assist with compliance and tax calculations
• Responds and addresses simple to moderately complex queries and requests from external Joint venture partners with the guidance of Senior Tax Compliance Specialist
• Completes research to support positions taken in the tax returns, recognizes and escalates project issues to senior team members
• Notifies Senior Tax Compliance Specialist of any IRS/State Notices received related to Tax Returns being prepared
• Works with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Support selected simple process improvement initiatives to streamline processes.

Qualifications & Requirements

Minimum Requirements:

• Bachelor's degree in Accounting
• Licensed Certified Public Accountant (CPA)
• At least 2-3 years of professional experience with US Tax Preparation and Tax Analysis functions
• Working knowledge of accounting and tax principles
• Intermediate proficiency in MS Office tools (Excel, Word, PowerPoint, Outlook)
• Experience in US Federal and State Tax Compliance is preferred
• Exposure to large ERP systems, in particular Oracle, Hyperion and BCP experience is preferred
• Experience with Tax preparation using Corptax Software is preferred

Attributes:

• Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)

This role will primarily be responsible to process, analyze and prepare reports on financial metrics periodically and assist in the preparation of outlook, forecast and budgeting process. 

• Perform assigned financial reporting requirements by providing analyses of financial data and preparation of reports.
• Assist in the prepation of the annual plan and budget.
• Support in the preparation of monthly P&L forecasts & budget reporting
• Assist in month-end processes by providing SG&A cost analyses and expense accrual summary reports
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• In charge of overall management of marketing channels: In-app, CRM, social media, activations, restaurant marketing, and rider marketing.
• Function as the channel owner in charge of calendar management, analysis, and stakeholder management in ensuring channels are utilized effectively across various campaigns..
• Assist in planning & developing a monthly/quarterly strategy and campaign framework for your channels with the vertical managers and third-party agencies.
• Execute campaigns by working with internal stakeholders (local and regional) and third-party agencies.
• Develop & request all communication assets in coordination with the regional creatives and content teams.
• Assist in plotting the campaign communications calendar specifically for social media, in-app and CRM, in coordination with the respective campaign managers.
• Closely monitor campaign performance against OKRs, recommending step changes and enhancements as needed.

The role will be supporting the day-to-day payroll services for the assigned region (EMEA) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.

Responsibilities & Duties: 

• Accurately and timely perform assigned activities in support to the payroll services.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Perform assigned systems and documentations management activities to ensure compliance and alignment to relevant payroll records and documentations.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Participate on assigned audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.

We are seeking a highly motivated and detail-oriented Business Management Intern to join our dynamic team. The ideal candidate will have a passion for business, strong analytical and communication skills, and a desire to gain practical experience in various aspects of business management. This internship provides an excellent opportunity to work closely with professionals and contribute to real-world business projects.

Key Responsibilities:

• Conducts process mapping in different areas in the operations
• Conducts market research to identify industry trends, competitor strategies, and potential business opportunities
• Assists in identifying and generating leads through research and outreach
• Contribute to the planning, execution, and monitoring of business projects
• Prepares reports and presentations summarizing key findings and insights
• Provides administrative assistance to the business management team as needed
• Ability to follow instructions

Responsibilities

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success. 

Requirements

• Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
• At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably telesales experience is needed for this position
• Persuasive and highly motivated to over-achieve sales target
• Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client, excellent telephone etiquette is an advantage
• Ability to be flexible and creative in dealing with customers/client
• Experience working with Salesforce.com or similar CRM is an advantage
• Interest for or good understanding of e-commerce & food market
• Team player and optimistic and can work independently

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.