The Face Video Specialist is responsible for producing high-quality video content that effectively communicates our brand message and engages our audience. The Face Video Specialist works closely creative team to edit, animate, and enhance videos for various platforms, including social media, websites, and promotional campaigns.

Primary Responsibilities
- Video Editing: Edit raw footage into compelling narratives, ensuring high-quality visuals and sound, while adhering to brand guidelines and project timelines
- 2D and 3D Animation: Create engaging animations and motion graphics to enhance video content, including title sequences, transitions, and visual effects
- Content Collaboration: Collaborate with writers, designers, and other team members to conceptualize and execute video projects that align with marketing and communication strategies
- Storytelling: Utilize your storytelling skills to craft videos that captivate and resonate with target audiences, maintaining a strong focus on clarity and engagement
- Post-Production: Manage post-production processes, including color grading, audio mixing, and finalizing videos for various distribution channels
- Feedback Integration: Review and incorporate feedback from team members and stakeholders, ensuring final products meet project objectives and expectations
- Project Management: Organize and prioritize multiple projects simultaneously, maintaining effective communication with team members throughout the editing process
- Stay Current: Keep up to date with industry trends, tools, and techniques in video editing and animation to continually enhance your skills and the quality of our content

The Face UXUI Senior Specialist is responsible for crafting exceptional user experiences and visually stunning user interface designs across our digital products. The Face UXUI Senior Specialist collaborates closely with product managers, developers, and other stakeholders to translate user needs and business goals into effective design solutions that enhance user satisfaction and engagement.

Our Values
- User Research: Conduct user research and usability testing to gather insights, identify pain points, and understand user behaviors, needs, and motivations.
- Design Strategy: Develop and articulate design strategies that align with product goals, ensuring a user-centered approach throughout the design process.
- Wireframing and Prototyping: Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and interactions for web and mobile applications.
- Visual Design: Produce visually appealing designs that adhere to brand guidelines, ensuring consistency and a cohesive look across all platforms.
- Collaboration: Work closely with cross-functional teams, including product management and development, to ensure seamless implementation of design solutions and adherence to project timelines.
- Design Systems: Contribute to the creation and maintenance of design systems and component libraries to promote consistency and efficiency in design processes.
- Feedback and Iteration: Actively seek and incorporate feedback from users and stakeholders, iterating on designs based on usability testing and data-driven insights.
- Mentorship: Provide guidance and mentorship to junior designers, fostering a collaborative and innovative design culture within the team.

The Face Media Senior Specialist is responsible for leading our digital marketing initiatives and drive e-commerce growth. This role involves developing and executing comprehensive digital marketing strategies, optimizing online sales channels, and enhancing customer engagement.

Primary Responsibilities
- Strategy Development: Implement effective digital marketing strategies that align with business objectives, focusing on driving traffic, conversion, and brand awareness.
- E-Commerce Management: Oversee the day-to-day operations of our e-commerce platform, including product listings, inventory management, and customer experience optimization.
- SEO and SEM: Manage SEO and SEM campaigns to improve organic search rankings and maximize paid search ROI.
- Content Management: Collaborate with the content team to review and monitor engaging and relevant content for digital channels, including email campaigns, social media, and website.
- Analytics and Reporting: Utilize web analytics tools to track performance metrics, analyze data trends, and generate reports to inform marketing strategies and decisions.
- Cross-Functional Collaboration: Work closely with the stakeholders and implementation team to ensure a cohesive approach to digital marketing and e-commerce.
- Market Research: Stay updated on industry trends, competitive landscape, and customer preferences to inform marketing strategies and identify growth opportunities.
- Team Leadership: Mentor and guide junior marketing staff, fostering a collaborative and innovative team environment.

Reporting to the Marketing Manager, the E-Commerce Supervisor will lead the online sales and will elevate the digital shopping journey for customers. The role will be dedicated to maximizing the potential of e-commerce platforms such as Shopee and Lazada, and aims to spearhead strategic initiatives that drive sales and fortify our brand's prominence within the competitive online pet industry. He/She will be skilled in fostering collaboration across diverse teams, and will be orchestrating innovative strategies that ensure sustained growth and customer satisfaction

Key Duties and Responsibilities

Strategic Planning:

• Develop and execute strategic plans tailored to the pet food category, aiming to enhance product visibility and desirability.
• Align promotional activities and campaigns with Shopee & Lazada's platform, resonating with pet owners

Partnership and Relationship Management:

• Foster and maintain strong relationships with key account managers and stakeholders at e-commerce platforms, ensuring seamless and collaborative partnerships.
• Manage relationships with internal and external stakeholders, including vendors and third-party systems, to ensure smooth operation and integration.
• Stay updated on platform updates, policies, and industry trends, providing insights to internal teams.

Marketing Collaborations:

• Collaborate with marketing teams to implement SEO, SEM, and digital marketing strategies to enhance online visibility and attract customers.
• Work jointly with e-commerce platforms marketing teams to explore co-marketing opportunities and promotional campaigns.
• Ensure effective representation and promotion of our brand through Shopee & Lazada's marketing channels.

Sales Growth:

• Set and exceed sales targets for pet products on Shopee & Lazada, collaborating closely with sales and marketing teams.
• Analyze pet industry trends and sales data to identify growth opportunities and optimize performance.

Inventory Management:

• Coordinate with supply chain and logistics teams to ensure optimal inventory levels for pet food products.
• Monitor stock levels, sales velocity, and promotional activities to maintain balance between demand and supply.

Reporting and Analysis:

• Provide regular reports on sales performance, customer feedback, and market trends.
• Offer insights and recommendations to optimize product listings, pricing strategies, and promotional activities.

• Motivates a team of Technical Support Associates through performance coaching, career planning and setting educational objectives.
• Participates in quality calibration and validation sessions.
• Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.
• Improves productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting, and employee engagement.
• Facilitates customer resolution for escalated calls and engage the necessary technical support.
• Follow up with unsatisfied customers to ensure issues are resolved and the customers are satisfied
• Reports operational achievements and progress to the operations manager on a regular basis including statistical analysis and improvement of action plans.
• Works with operations manager to ensure operational consistency.
• Builds relationship with the operational and technical department management of our key customers.
• Develops a strong relationship with the sales teams to increase support services agreements sales. This includes negotiating and closing services contracts.
• Delivers and exceeds on all Team performance targets.
• Contributes technical solutions to the IT Knowledge Base

Web Data Analytics Specialist

Remote VA PH is currently looking for a Data Analytics Specialist to review and analyze our client's web data for accuracy and consistency. The ideal candidate will have a strong analytical background, attention to detail, and experience in working with large datasets. This role involves ensuring that the company’s web data is accurate, up-to-date, and used effectively to inform business decisions.

Work Schedule: 9:00 am - 5:00 pm EST (FULLY REMOTE)

Key Responsibilities:
Data Review and Validation:

• Regularly review web data sources (Google Analytics, website databases, etc.) to ensure accuracy and consistency.
• Identify data discrepancies and inconsistencies across various web platforms and correct them.
• Verify data integrity by performing regular audits on datasets and data collection methods.
  

Data Analysis:

• Create reports and dashboards to visualize data trends and present findings to management.
• Monitor key performance indicators (KPIs) and provide recommendations for website performance improvements.
  

Reporting and Documentation:

• Generate periodic and ad-hoc reports on data accuracy, trends, and key findings.
• Document data processes, methodologies, and changes to ensure transparency and repeatability of analysis.

Qualifications:

• Proven experience in data analytics, data validation, or a similar role.
• Strong understanding of web analytics tools (e.g., Google Analytics, Adobe Analytics).
• A plus: Advanced skills in Microsoft Excel, and/or data visualization tools.
• Ability to identify, troubleshoot, and resolve data discrepancies and quality issues.

• Weekly pay
• Work from home
• Easy Hiring Process

Amazon Account Manager

Job type: Fully Remote
Work Schedule: 9 am - 5 pm EST

We are actively seeking a skilled and enthusiastic Amazon Account Manager to join our client's e-commerce team.

Responsibilities:
Amazon Account Management:

• Handled Amazon Seller Central and Walmart Seller Central.
• Fixing listings, managing feedback & reviews, creating posts, and opening cases.
• Track and analyze sales metrics, such as conversion rates, traffic, and sales trends. Identify opportunities for improvement and implement strategies to increase revenue.
• Regularly review and optimize product listings on Amazon, ensuring accuracy, relevance, and compliance with Amazon's policies and guidelines.
• Monitor and manage inventory levels to prevent stockouts and overstock situations, ensuring a seamless customer experience.

• Proven experience in Amazon and Walmart Account Management.
• In-depth knowledge of Amazon Seller Central, Walmart Seller Central, fixing listings, creating posts, and opening cases
• Proficiency with Microsoft Excel, Amazon Seller Central, and Walmart Seller Cental.
• Skills in Adobe Photoshop.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented and proactive, with the ability to manage multiple tasks and meet deadlines.
• Familiarity with industry trends, Amazon policies, and the broader e-commerce landscape.

• Work from home
• Weekly pay
• Easy Hiring Process

WHAT YOU’LL LIKE ABOUT US 

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

A People Operations Specialist is a key HR role focused on enhancing employee experience, implementing HR policies, and supporting the day-to-day operations of the HR department with a tech-savvy approach. This role requires a blend of administrative skills, HR knowledge, and a tech-savvy mindset to leverage HR technologies effectively.
You will ensure the smooth operation of HR functions, focusing on providing support across various HR areas such as recruitment, onboarding, and employee relations. You will handle HR documentation, and prepare reports.

By analyzing HR metrics, you will contribute to strategic HR planning and decision-making. This role demands excellent communication skills, the ability to multitask in a fast-paced environment, and a proactive approach to problem-solving. Working closely with HR and other departments, they help create a positive work environment and culture.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic. 

WHAT WILL YOU DO

• Support other team members as needed to ensure the smooth operation of the department, or other HR departments such as People Partners, TA, People Success, etc. 
• Assist with timekeeping inquiries and processes such as processing and maintaining accurate timekeeping records, by running audit reports as needed.
• Review of endorsed job offers and sufficiency of pre-employment requirements prior to Contract Extension to new team members
• Provide support on HR-related topics such as leaves, compensation, and policies
• Assist in the development and implementation of HR policies
• Gather and analyze data with HR metrics
• Assist with the day-to-day operations of HR functions and duties
• Compile and update employee records
• Process documentation and prepare reports related to personnel activities
• Partner closely with other People functions and People Partners (HRBPs) to execute HR operational processes and services with a focus on employee experience and data integrity.
• Process employee changes and terminations including document generation, notifications, and HR systems updates.
• Participate in system testing tied to new program, system, or process rollouts.
• Support with reporting, audit, and data integrity initiatives.
• The POPS Specialist will be responsible for:
• Addressing Tier 0 and Tier 1 employee inquiries and requests.
• Escalating more complex issues to the appropriate team members.
• Assist with onboarding new hires (system entry, paperwork validation, background check administration), as needed.
• Document, maintain, and communicate core HR processes to stakeholders, managers, and employees.
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible. 

WHAT WE’LL LIKE ABOUT YOU

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr a comfortable and inclusive workplace for all 
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments to keep our turnover below 20% 
• Capable of using your knowledge of all facets of HR and your experience in a generalist role to review, update, and execute streamlined policies and processes 
• Able to pay attention to the small details, while keeping a long-term vision in mind to coach, motivate, guide, and inspire others 
• Highly self-motivated and able to effectively prioritize and execute tasks in a high-pressure environment to keep deadlines under your steps 
• A team worker with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines 

YOU HAVE… 

• Bachelor's/College degree in Human Resources, Business, or Organization Development (preferred)
• At least 2 years of progressive experience in Human Resources positions. 
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, and preventive labor relations, is preferred. 
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement are preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Do:

• Confirms data transfer requirements by reviewing ticket/project objective, input data, and output requirements with analyst, supervisor, client or vendors

• Arranges data transfer requirements in analyzing requirements; preparing a process and completing documentation adhering to standards

• Accomplishes testing of data transfer configurations as required by ticket/project requirements

• Confirms implementation of production interfaces as required by ticket/project.

• Maintains client confidence and protects operations by keeping information confidential

• Ensures operation of systems by following instructions; troubleshooting malfunctions; making changes to process/documentation as needed for on-call support

• Contributes to national team effort by accomplishing related results as needed

• Experience with high volume batch transmission systems is beneficial.

• Fast learning ability and good team work spirit

• Excellent Analytical and trouble shooting skills

What You Will Bring:

• Must have skills/tools/experience  - File/data transmission of any tool and Server Administration

• Nice to have skills/tools/experience – MoveIt automation and transfer administration experience. Understanding of ITIL discipline is a plus.

• Must be willing to work mostly on night shifts (10:00pm to 7:00am with weekday off. Friday / Saturday or Sunday / Monday off)

• Must be willing to work on hybrid setup (Twice a week onsite). Office location is at Ecoplaza Building, Magallanes, Makati City (near Magallanes MRT Station, EDSA)

• College undergraduates and Non-Bachelor's Degree holders with relevant experience are welcome to apply

• Problem Solving and programming skills are beneficial, VB scripting.

• Attention to Detail, Design and following standards to facilitate large system operation.

• Experience application production support and Monitoring tools

• Experience with high volume batch transmission systems is beneficial.

• Good knowledge in Server to Server connectivity

• Knowledge in Operating System

• Knowledge in Scheduler

• Knowledge in Server to Server communication

• Good communication skills

• Knowledge in Data Transfers / Migration

• Knowledge in Scripting

• Good understanding of IP networking

• Knowledge in SFTP

What We Offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Perform all cash related aspects of facultative assumed & ceded accounting including cash entry, cash application, cash reconciliation, and assist with collections.

• Enter daily cash receipts and disbursements in the reinsurance system
• Apply cash receipts and disbursements
• Assist in collecting overdue account receivable/payable balances
• Research, document, and resolve unapplied cash issues
• Work closely with other Reinsurance Accounting team members to resolve cash discrepancies
• Prepare monthly cash reconciliation
• Prepare monthly billing statements
• Review and post bound XOL contracts in the reinsurance system
• Ensure effective SOX controls are maintained and followed

Shift: Night Shift

Procurement Analyst is responsible for analyzing procurement processes, managing supplier relationships, and ensuring that purchases align with the company’s budget and strategic goals. This involves data analysis, contract management, and collaboration with various departments to optimize procurement strategies. Procurement Analyst is also responsible in ensuring that the organization operates efficiently and cost-effectively through smart procurement practices.

• Work closely with internal teams (Finance, Operations, Legal) to align procurement strategies with business objectives
• Check proposed purchases against approved budget, including business segment allocation.
• Confirm approvals and explanations are attached to purchase requisitions for all variances from budget.
• Ensure purchase requisitions include correct business segment allocation. 
• Constant communication with IT Finance and business segments about invoicing and reporting against all existing purchase orders.
• Analyze purchasing data to identify trends, cost-saving opportunities and areas for improvement
• Assist in evaluation and maintenance of relationships with vendors, assessing performance and ensuring compliance with contracts.
• Assist in drafting and negotiating contracts, ensuring favorable terms and compliance with legal requirements.
• Prepare reports and presentations for management to communicate procurement performance and opportunities for improvement
• Ensure deliveries are made on-time; determining supply needs and researching potential suppliers.
• Monitoring the company's demand for products to avoid supply shortages.

Shift: Night Shift

The Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of outstanding premiums. In this position, you will be assigned Direct Billed reports/policies to manage. This role will have interactions with brokers, insureds, underwriters and other members of the finance team.

Daily operations for Direct Bill Support and communication with Direct Bill digital brokers
o Monitor incoming Direct Bill payments to confirm daily receipts.
o Report and follow up on daily payment failures.
 Responsible for all direct bill daily reports that support the daily reconciliation for Direct Bill
 Issuing cancellation notices for non-payment of premium
 Administrative support for past due policies and aging premium balances over 30 days
 Prepare and submit policy paperwork to the Finance Manager to prep for disbursements of premium
 Generate and save monthly commission statements and request disbursements
 Assist in research for client/brokers escalations to our call center
 Middle Market Invoicing support
o Monitor daily Middle Market Premium Activity and daily invoices to ensure all items are billed
o Confirm /validate that invoices are correct and display proper due dates, amounts, etc.

The successful candidate will facilitate and actively participate in operational data projects and ongoing data support for the team. Facilitate and coordinate achievement of the team’s delivery goals, while incorporating providing improved efficiency, increased IT system efficacy, better alignment of resources, and decreased rework in daily operations for end-to-end business processes.

• Manage large-scale data projects and work closely with business subject matter experts
• Work collaboratively across Arch departments to help improve data availability and data quality
• Define data requirements for vertical and horizontal data stores
• Perform data store testing, logging errors and collaborating with the team to initiate and implement remediation strategies
• Collaborate with the Ceded Reinsurance Operations team to define data requirements, perform testing and post-implementation activities for reinsurance automation efforts
• Provide ongoing production support on data analysis and reconciliations

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila, Philippines.

This role offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our shared service operations in the EU markets.

Key Responsibilities:

• Lead a team responsible for managing billing processes across the EU markets.
• Monitor and ensure Service Level Agreements (SLAs) and OKRs are consistently met, both for internal teams and outsourced providers (where applicable).
• Champion operational excellence through standardization and automation initiatives, enhancing customer satisfaction.
• Oversee the onboarding and integration of new markets or processes into the Shared Service Centre.
• Drive functional governance, including SLA/KPI performance tracking, issue resolution, and project prioritization.
• Provide stakeholders with timely reports and analyses to facilitate strategic decision-making.

Additional Responsibilities:

Reporting to the EU Order to Cash Regional Process Owner (RPO), this position will work closely with commercial teams, support centers, and in-country teams. The Service Delivery Lead will be responsible for ensuring the efficient execution, monitoring, and reporting of billing processes across the EU region. A key focus will be identifying operational improvements and collaborating with the Transformation and IT teams to implement automation initiatives.

Core Deliverables:

• Ensure vendors and restaurants are paid accurately and on time, in line with SLAs or contractual terms.
• Maintain effective communication and coordination with all relevant stakeholders.
• Provide monthly reporting and insights to support in-country teams.
• Build and manage a high-performing service delivery team.
• Research, track, and resolve billing issues promptly.
• Ensure invoice accuracy by verifying master data and reviewing revenue recognition journals that impact regional financials and payments (if applicable).
• Continuously improve billing processes, ensuring SLAs are met, and escalate issues for timely prioritization.
• Manage the governance process with stakeholders through regular business reviews (weekly, monthly, quarterly).
• Support the onboarding of new countries into the regional office.
• Other duties as assigned by the RPO

The Assistant Manager - HR provides visible, accessible and trusted human resources support for designated management and employees throughout the designated countries, such as recruitment, selection, induction, payroll, performance management, people and organisational development, compensation and benefits, and employee relations. Act as HR lead on Compensation & Benefits, HR Operations & Payroll for APAC region.

Job Responsibilities:

1. Personnel, Payroll Administration

- Coordinate the business process outsourcing payroll and ensure a timely and correct payroll administration of employees and team members in designated country. Contribute to the development, implementation and maintenance of up to date internal descriptions of payroll administration processes. Manage local HR related audits.
- Ensure a timely and correct personnel and payroll administration of employees in APAC region.
- Accountable for the HRIS updates. Review, propose changes & maintain the online HR Portals as applicable.
- Execute HR processes including but not limited to onboarding, transfer and leavers. Contribute to the optimization of HR processes, signaling bottlenecks, initiating improvements and preparing and updating work/process description.

2. Compensation & Benefits

- Implement, review & administer policies, processes and tools (related to such as insurances, pension, staff handbooks terms and conditions, annual compensation reviews and bonus processes).
- Maintain an up to date and coherent Job and Reward framework (job profiles, job levels, job titles, job families, C&B packages, variable pay programs) based on internal equity and external competitiveness.
- Support to manage ongoing employee compensation programs including annual compensation reviews, promotion cycles, salary proposals, and bonus programs in the region.
- Provide support in preparing job offers, promotions, transfers and dismissal cases.
- Ensure up to date publication of C&B policies, processes and tools on the HR Portal. Provide information sessions for managers and employees.

3. Human Resources Business Partner

- Provide support to management in recruitment, selection, induction and retention of new hires with Omron DNA within a pre-defined process, timeline and key performance indicators.
- Coordinate and support management in the performance management cycle processes across the region regarding performance development reviews, performance improvement activities, mid year reviews, personal development planning, talent reviews and succession planning.
- Support management in identifying development needs and facilitate development activities (on individual, team and organisational level).

4. Ensure and maintain all regulations of Company to keep in line with government regulations, to avoid the existence of issues that can disrupt the stability and operations of the Company and establish a positive employer-employee relationship.

5. Contribute in developing, implementing, monitoring and reviewing HR strategies, policies, processes, instruments, systems and KPI's.

6. Participate in and lead HR projects as defined in the annual HR action plans.

7. Support & deliver any other adhoc duties assigned by Manager.

- Masters or Degree in Human Resources Management.
- Understanding of and familiarity with social security legislation and labor legislation in APAC is highly advantageous.
- Proactive and target oriented. Works with high pace and with a high level of accuracy at the same time.
- Good knowledge of Word and Excel.
- Strong communication skill.
- Proficient in the English and local language, both written and verbal.

We are seeking a dynamic and results-driven Sales and Marketing Specialist with expertise in HubSpot to join our growing team. In this role, you will leverage your knowledge of HubSpot's tools and features to enhance our sales strategies, optimize marketing campaigns, and drive customer engagement. Your analytical mindset and creativity will play a crucial role in achieving our business objectives.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities:

• HubSpot Management: Administer and optimize the HubSpot CRM and Marketing Hub, including managing contacts, workflows, and marketing automation processes.

• Campaign Development: Collaborate with the marketing team to design, execute, and analyze integrated marketing campaigns that drive leads and sales conversions.

• Lead Generation: Implement effective lead generation strategies through email marketing, social media, content marketing, and other channels using HubSpot tools.

• Sales Support: Work closely with the sales team to develop sales enablement materials, track leads, and ensure a seamless handoff from marketing to sales.

• Analytics and Reporting: Monitor and report on campaign performance using HubSpot analytics, providing insights and recommendations for continuous improvement.

• Training and Support: Provide training and support to team members on HubSpot best practices and features to maximize usage across the organization.

• Market Research: Conduct market research to identify trends, customer needs, and competitive positioning to inform marketing strategies.
• Collaboration: Collaborate with cross-functional teams to align sales and marketing efforts and ensure a cohesive brand message.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience (3+ years) in sales and marketing while using Hubspot
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent written and verbal communication skills.
• Creative problem solver with a results-oriented mindset.
• Proficient in Microsoft Office Suite and other marketing tools.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

About Smart Nora

At Smart Nora, we are redefining the future of sleep technology. What started as a quest to solve a personal problem has evolved into a mission to transform sleep for 3.3 billion people worldwide. We are a team of designers, engineers, and innovators who are passionate about using technology to improve sleep health.

Our vision goes beyond addressing individual sleep challenges—we are building a future where cutting-edge technology integrates seamlessly into people’s lives to create healthier, more restorative sleep experiences. With tens of thousands of happy customers and counting, we are proud of the impact we’ve made so far, but our journey is far from over. We are expanding our reach into sleep and wellness, driven by advancements in our technology and a growing demand for personalized solutions that improve overall well-being.

As a dynamic and fast-paced team, we value curiosity, creativity, and collaboration. Our distributed team works effectively using tools like Notion, Figma, and Slack, ensuring everyone stays connected and informed. We believe in fostering an environment where innovation thrives, where every team member is empowered to take on new challenges and make meaningful contributions.

If you’re excited about the intersection of technology and wellness, and are eager to be part of a team that is shaping the future of sleep, Smart Nora is the place for you. We value great judgment, a positive attitude, and a desire to grow—both personally and professionally. With us, you'll be part of something truly transformative.

About the position

Smart Nora is looking for a creative, and results-oriented Email/SMS Marketing Specialist to join our Marketing team. As an Email/SMS Marketing Specialist, you will be responsible for managing and scaling our email campaigns and flows, helping us to communicate the right message to the right person, at the right time and frequency. You will also support our cross-platform marketing initiatives related to customer lifecycle management, new campaign launches and brand initiatives.

Qualifications:

• 3+ years in Email Marketing
• Deep knowledge of ESP platforms, Klaviyo knowledge a bonus!
• Capable of segmentation, setting up automation, creating campaigns, doing A/B testing, and more in ESPs
• Creative and strategic email designer
• Proven success developing and executing Email/SMS marketing strategies that have driven high-performing results
• Experience evaluating and reporting on Email/SMS performance
• A passion for Sleep and Wellness
• Extreme attention to detail

Responsibilities:

• Conducting market research to better understand consumer behaviors.
• Reviewing former campaigns to identify areas of strength and weakness
• Creating email marketing campaigns that speak directly to the pain points of existing and prospective clientele.
• Creating well-written copy that is engaging and flawless.
• Creating the design and layout for emails.
• Distributing emails through the use of automated flows
• Monitoring and reporting on the utility of each campaign.
  
  
• Meeting with the product team on Monday to plan and prioritize and later get together with the entire team for the weekly Kick-off.

Salary:

Our salaries are competitive with industry standards. The salary will be commensurate with your work experience.

Remote Work Accommodation -

Flexible hours, we will ensure you have the right equipment and set up for a functional and healthy work environment.

Health Benefits

We offer health and dental insurance. Our extended benefits package also gives you access to an array of services.

Equipment and Tools

All employees have access to the right tools for the job including an Apple computer and software for working efficiently.

How to Apply

Please email your application to smartnora@jobs.workablemail.com with the job title in the subject line. The body of your email should include the following:

• LinkedIn Profile (link)
• Portfolio and Case Studies (link)
• Cover letter
• Resume (attachment)
• Send us a short video to introduce yourself and let us know why you are the perfect candidate.

Please list any needs that you have that we can accommodate throughout the hiring process. Type N/A if not applicable.

The Interview Process

• Application Review: We will carefully review your responses to our questions and review your work samples.
• Interview #1 - 40 mins: Introduction + Work Experience review. In a 40-minute video call, we will get to know you, and answer any questions you might have. We will dedicate 20 minutes to dive into your most relevant projects and experiences.
• Interview #2 - 2 hours: Your Work at Smart Nora. We will dive deeper into the work you will be doing at Smart Nora. Make sure you fully understand how you will be an effective member of the team and how your contributions will fit into our mission. We will discuss real examples of your upcoming projects to get a sense of how you would approach and implement them.
• Culture and Talent Assessment - 1 hour We strongly believe in supporting you in finding meaningful work which is aligned with your strengths. This 1-hour activity will give you deep insights into your alignment with the team, the position, and your career.

Accommodations are available on request for candidates with special needs throughout the application process. Please let us know of any special needs in the application form.

--- This is a Full-time WORK FROM HOME---

Job Title: Sales Representative Virtual Assistant (VA) - Work from Home

Job Type: Full-Time, Remote

Job Overview:
We are seeking a motivated and experienced Sales Representative VA with a strong background in digital marketing to join our remote team. The ideal candidate will be responsible for driving sales, building client relationships, and supporting digital marketing campaigns to enhance brand awareness and generate leads. This role requires excellent communication skills, a proactive attitude, and the ability to work independently in a remote setting.

Responsibilities:

• Identify and engage potential clients through various digital channels, including email outreach, social media, and direct messaging.
• Conduct product presentations, handle inquiries, and follow up with prospective clients to drive sales.
• Collaborate with the marketing team to support digital marketing efforts, including social media campaigns, email marketing, and content marketing strategies.
• Track and analyze sales performance and marketing metrics, providing insights to optimize strategies and improve sales outcomes.
• Manage CRM systems and ensure all client information is up-to-date.
• Assist with creating sales materials, presentations, and other digital marketing assets as needed.
• Provide regular reports on sales activities, campaign effectiveness, and lead generation progress.

• Proven experience in a sales representative role, preferably as a Virtual Assistant.
• Strong background in digital marketing, including social media management, email marketing, and content creation.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Familiarity with CRM software and digital marketing tools (e.g., HubSpot, Mailchimp, Canva).
• Ability to work independently, prioritize tasks, and meet deadlines in a remote environment.
• Proficiency in Microsoft Office Suite, Google Workspace, and familiarity with social media platforms (Facebook, LinkedIn, Instagram, etc.).

We are looking for a meticulous and detail-oriented Transcriptionist to join our team. The successful candidate will be responsible for listening to digital recording files and accurately populating Excel spreadsheets with pertinent information. This role requires excellent listening skills, attention to detail, and proficiency in Excel.

Key Responsibilities:

• Listen to digital recording files and transcribe the information accurately into Excel spreadsheets.

• Ensure all data is entered correctly and consistently.

• Review and verify the accuracy of the transcribed information.

• Maintain organized records of all transcriptions.

• Collaborate with team members to ensure data integrity and consistency.

• Meet deadlines and manage time effectively to handle multiple tasks.

• Proven experience as a Transcriptionist or in a similar role.

• Excellent listening and typing skills.

• Proficiency in Microsoft Excel.

• Strong attention to detail and accuracy.

• Ability to work independently and manage time efficiently.

• High school diploma or equivalent; additional certification in transcription is a plus.

• Purely Work From Home
• Friendly and supportive work environment.
• Weekly payment basis

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

You will join a team focused on innovation and client satisfaction within a dynamic organization, being the interface between Product Engineering and Client Services. You will report to the Engineering Support Team Lead, who is based in Manila.

As a Support Engineer, you will:

Be the primary contact between the Engineering organization, ITRS Client Services, and other departments looking for development assistance.

Analyze Help Desk tickets assigned to the Engineering team:

1. This may require reviewing the ITRS Product codebase or consulting with developers in the relevant Engineering group(s). The Support Engineer should aim for self-sufficiency to minimize the impact on Engineering teams.

Handle special debug builds requested by Client Services.

Verify and fix software defects:

1. Reproduce customer issues in-house to verify defects.
2. Fix defects when possible, to reduce the workload on teams focusing on strategic development tasks.

Verify enhancement requests:

1. Collaborate with Product Owners and several team members to determine the work required for new features.
2. Engage with the appropriate engineering teams to define and verify requirements.

Support Engineering teamwork queues:

1. Ensure environments, proofs, and documentation are ready for the Engineering teams to act on.
2. Support the improvement and automation of system tools.

Conduct ad-hoc investigations on behalf of the Engineering teams:

1. Assist the Engineering teams with time-intensive issues.

A bachelor's degree in computer science, Information Technology, or a related field

At least 3 years of experience in Software Development, DevOps or Software Support

Intermediate to advanced proficiency in:

1. Python
2. Bash

Hands-on experience with:

1. Containerization platforms (e.g., Docker)
2. Orchestration platforms (e.g., Kubernetes)

Proficiency in the following programming languages:

1. Java
2. C/C++

Familiarity with:

1. Cloud platforms (AWS, Azure, GCP)
2. CI/CD tools (e.g., Jenkins)

Experience in a Level 3 support role (advantageous)

Experience with solutions and the ability to solve complex problems

A team player

Eagerness to independently learn new skills

Proficiency in English, able to convey technical information, create detailed documentation, and manage client interactions.

Willing to work in a hybrid setup, reporting onsite at least once a week to our Makati office

13th Month Bonus

Health Insurance for you and your dependents

Supplemental Medical Claim

Employee Assistance Program

Retirement Plan

Flexible Hybrid Working

Enhanced Parental Leave

Life Assurance

Subsidies and Allowances

Referral Bonus

Buy and Sell Holiday

Training Reimbursement

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for Virtual Assistant in the Philippines who will work directly with the CEO of one of our US based partner MSPs in a dynamic and engaging role . Are you ready to support a visionary leader? You’ll play a crucial part in preparing for meetings, conducting research, and managing communication, all while contributing to a positive company culture. If you’re organized, detail-oriented, and excited about making an impact, we want to hear from you!

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career!
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome!
• We find and retain the best - best Project Engineers, best technical escalation, best team leads and managers, best team!
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up!

Duties

• Performing meeting preparations for CEO - agenda, ensuring it's a useful meeting, researching/summarizing the last meeting, searching the social media  of meeting attendees for relevant information
• Assisting with Monday Strategy meeting prep, pulling numbers etc.
• Ensuring CEO has context on those he is communicating with
• Gifting - researching and finding "wow gifts" CEO
• Social media for CEO - LinkedIn responses
• Booking company travel/accommodation/hotels/parking etc.
• Calendar management
• Provide essential administrative support 

To succeed in this role, we don't expect you to have skills in all of these areas but a working knowledge will give you an advantage:

• Excellent spoken and written communication skills in English (Mandatory)
• Professional level of verbal and written communication skills
• At least 3 years of experience as an executive assistant or other relevant administrative support
• Well-organized, strong attention to details, and ability to multi-task 
• Experience working with CEO/top-level management
• Outstanding organizational and management skills
• Must possess our company values- passionate, honest+ forthright, endless improving, focused on exceptional service
• Adaptability, flexibility, and a willingness to learn.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Word, Excel, SharePoint, Outlook, and PowerPoint
• Experience with ConnectWise is a plus but not required
• Willing to work on a night shift
   

Office Address: 

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa 

Employee perks:

• ‘Endless Innovation’ is deeply embedded in our client's DNA - there will be an intensive training during onboarding, as well as ongoing close support by the Executive Coordinator
• Gift culture - our client's practice is using gifts strategically to strengthen relationships, build goodwill, and create connections. It focuses on thoughtful and meaningful gifting to enhance personal or professional bonds. 
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• 25 days paid days leave annually
• Employee Referral Program (Php 20,000)* 
• Social events, End of Financial Year and Christmas

This role is responsible for designing and delivering insightful, moderately complex analyses and reports to empower business partners across the enterprise. The ideal candidate is highly skilled in data acquisition, processing, visualization, and automation enabling them to provide actionable insights that drive data-informed decision-making. Their work will directly support the organization’s strategic goals, ensuring that stakeholders have the information needed to make effective and timely decisions.

• Perform data collection and management and ensure data integrity and readiness for analysis
• Support the reporting and analysis strategy
• Perform spend analysis and data modeling
• Perform and then provide analysis of process reports
• Perform analyses using large datasets and multiple data sources
• Define company data assets and manage and improve existing reporting systems
• Assist in preparing compliance-related reports and procedural documentation
• Develop custom reports for customers and provide management support
• Develop data reports and dashboard visualizations
• Develop, maintain, and innovate data dashboards visualization and applications
• Contribute to various and simultaneous process efficiency to streamline processes, improve customer experience, and increase productivity; produce data quality reports for decision making
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role is primarily responsible for handling the learning administration activities including handling global learning systems administrative management and vendor management activities. It will also provide Learning Management System (LMS) administration, technical support, and reporting of learning programs.

Responsibilities & Duties

• Perform complex tasks and serve as an administrative/technical SME for LearnUpon and other relevant LMS.
• Serve as learning technical lead complex Learning projects and work with subject matter experts, outside consultants, and vendors as required – FTP/API knowledge
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed – “newsletter” monthly/report
• Develop and prepare reports and analyses on workload management, SLA achievement, quality, and process efficiency and other related management reports and audits – “newsletter” monthly/report; related to the previous item
• Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating it as and when necessary – “case management”/escalation matrix (AECOM employee vs. Admin)
• Owns technical piece of Degreed system including roles/permissions, content provider integrations, system settings, and technical deployment of LMS system enhancements.
• Serves as core technical lead for LearnUpon LMS, facilitates training, system configuration/architecture, integration into Degreed.
• Executes the tactical setting up of global learning programs.
• Monitor data feed for all learning systems, data architecture and holds regular audits to clean up user data in LU, Degreed, LinkedIn Learning and sync with Workday. Manages LMS consultant user account creation approval process.
• Monitors and owns global reporting groups set up in Degreed and LearnUpon to reflect consistent system data architecture. Assists global reporting and dashboard needs.
• Oversees IBM IT support team and facilitates troubleshooting with vendor support to uncover the root cause of issues reported.
• Manages access to learning history archives and liaises with GBS support team to resolve employee cases.
• Makes large scale assignments for safety and compliance
• Assists administrators in completing high-risk tasks like wide-scale enrolments or history migration files.
• Creates and maintains new user/admin training materials as needed
• Maintains training documentation and existing vendor/content integrations in Degreed

1. Provides Order Management support for the following initially identified processes:

• Order Processing
• Order Revisions
• Stock Enquiry and lead time (Either with existing PO/or no PO)
• Material Movement
• Outstanding Report (Admin Task)
• Completion Invoice Report (Admin Task)

2. Ensures and maintains high level of customer service by taking ownership of customer enquiries and handling of orders from receipt to the closure of sales.

3. Responsible in providing Sales revenue report on a Monthly basis.

4. Provides booking confirmation to customers and ensures that orders are in ready condition and in correct status before each order status.

5. Generates Tax invoice, packing instructions and shipping information to customers to release orders for shipment.

6. Notifies customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met.

7. Coordinates with other departments/support to complete the request of customers and communicates effectively with RO on customer’s delivery date pull in requests.

8. Generates, analyzes Back Orders and provides feedback to customers.

9. Provide information and solution to customer inquiries

10. Coordinates with other departments/support to complete the request of customers and communicates effectively with RO on customer’s delivery date pull in requests.

11. Generates, analyzes Back Orders and provides feedback to customers.

12. Provides information and solution to customer inquiries

The role:

We’re on the lookout for a marketing specialist with a strong digital background.

Content management will be central to your role, whether that’s writing, briefing freelance content writers, researching, proof reading, creating and managing a content calendar, overseeing design or creating and executing optimisation tests.

You will also own and run our organic social channels, including managing a content calendar, content creation and daily posting

You’ll be comfortable both actively delivering and managing a range of third party contractors and agencies to execute on our behalf.

Your key stakeholders will be with our marketing manager, GM and sales team across AU and US.

Why you will love this role:

• The opportunity to make a difference: we are not a large company tied down by bureaucracy, you can implement work quickly and see results.
• Own your role and the content strategy: for the right person there is an opportunity to really take this and make it yours.  We will trust you to work autonomously and get the job done.
• Lots of opportunity to learn and grow:  You will be working with an experienced Marketing Manager and General Manager who have decades of marketing experience between them so there is lots of room to learn and grow. They are also very open to ideas and new initiatives that you come up with.  We can also fund relevant training where appropriate
• Time to execute, not time in meetings: we do have a couple of set meetings and lots of collaboration within the marketing team, but the majority of your time will be used to execute your work.
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA and Pakistan. You will get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• Fluent level English
• 2+ years experience managing/executing SEO content strategies (including keyword research)
• Content writing.
• Social media management.
• Executing Conversion Rate Optimisation (CRO) tests.
• An eye for design, you can manage designers and keep consistency across our site.
• Project management skills and an eye for detail, you will be managing multiple projects and freelancers.

Desired Skills:

• Marketing university degree or equivalent
• Understanding/experience of the logistics sector / SaaS businesses
• PPC management/execution.
• Design skills, these aren’t core to the role, but if you are able to create or make quick edits to images in Canva (or similar) it would be a plus.
• Basic Wordpress knowledge.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solutions, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent and collaborative communication, necessary of a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!