ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DATA ENTRY SPECIALIST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 19,000

Contract: 3 months only

• At least 6 months of WORK EXPERIENCE using Microsoft Tools
• Knows good e-mail etiquette
• Confident interacting with Americans and US-based clients

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As a Customer & Operations Support Representative, you will play a vital role in ensuring that customers have a seamless experience with the platform. You will be the first point of contact for the clients, addressing their inquiries, resolving issues, and providing guidance to maximize their utilization of the software. Your passion for customer satisfaction and dedication to problem-solving will be crucial in helping the company achieve its mission.  

Responsibilities

• Customer Support: Serve as the primary point of contact for customers, offering voice-based customer support via phone calls and other communication channels.
• Operations Support:  Assist in various operational tasks related to the deployment and maintenance of software solutions.
• Client Support: Act as a trusted source for clients, addressing their questions, concerns, and technical issues related to the software.
• Email and Intercom Management: Efficiently manage email correspondence and inquiries from clients. Additionally, you will be responsible for handling client interactions through the Intercom platform, providing timely responses and solutions.
• Account Management: manage and support independent pharmacy accounts by building strong relationships with these clients and understanding their unique needs and challenges.
• Client Onboarding: Collaborate with the onboarding team to assist in the successful integration of new clients onto the platform

• Experience with SaaS Companies: Previous experience working with Software as a Service (SaaS) companies is highly desirable. Familiarity with SaaS products and their implementation can greatly assist in supporting that clients effectively.
• Rigorous Documentation: Strong documentation skills are crucial to maintain accurate records of customer interactions, issues, and resolutions. This attention to detail helps in tracking and improving that support processes.
• HubSpot Experience: Proficiency in using HubSpot or similar customer relationship management (CRM) software is a plus. Experience with HubSpot can enhance ythat ability to manage customer relationships and optimize engagement.
• Effective Communication: You should excel in promptly addressing customer concerns and directing them to the appropriate channels for resolution. Timely and efficient communication is essential for client satisfaction.
• Optimizing Client Engagements: Demonstrated ability to enhance customer interactions and engagement. You should be skilled in identifying opportunities to provide additional value to clients, helping to optimize their experience with that platform.
• Lead Conversion: If you have a track record of successfully converting leads into sales or upselling products and services, it would be a valuable asset. Your ability to understand customer needs and promote solutions can contribute to that growth.
  

Unique Tools and Equipment Used by a Customer Support Representative 

• HubSpot
• Stripe
• Intercom
• Keni
• Jira 

Full-remote work, competitive salary, flexible shift.

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner. 

WHAT WILL YOU DO

• Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
• Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
• Ensure proper and timely escalation of issues to meet internal and external expectations
• Identify opportunities and recommendations for continuous process improvement
• Deliver service excellence and maximize customer service and satisfaction
• Work with the external team to stay updated on product and service knowledge

• At least 2 years in college in any program you are passionate about
• 6 months to 1 year of customer service experience (email and chat support; experience in other channels is a plus!)
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 
• Excellent verbal and written communication skills
• An ability to understand and communicate complex ideas to customers, both verbally and in written form
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Customer orientation and ability to adapt/respond to different types of characters

This is a very good opportunity for someone to join a growing global trend in software, an exponentially growing company; a management team that is driven, ambitious, and fun-loving.

Company Profile

Our client is an innovative Australian construction detailing firm with 30+ years of experience. They offer services like reinforcement scheduling, marking plans, and pre-fabricated designs, working with top suppliers. Their efficient RFI process saves clients time on-site.

Overall purpose and responsibilities of the role

As a Full-Time Tekla Rebar Modeler, you'll create comprehensive reinforcement drawings and plans for concrete structures while collaborating closely with our Australian project coordination teams.

Duties and Responsibilities

• Interpret architectural and engineering drawings to develop detailed reinforcement plans.
• Collaborate closely with design and engineering teams to comprehend project requirements and limitations.
• Employ computer-aided design (CAD) software and relevant tools to produce precise and detailed rebar detailing drawings.
• Ensure strict compliance with Australian industry standards, building codes, and project specifications.
• Calculate and specify the quantity, size, and precise placement of rebar, mesh, and other reinforcement materials.
• Generate accurate material take-offs and bills of materials.
• Review and adapt drawings as required to accommodate design changes or construction-related issues.
• Collaborate effectively with the construction team to address inquiries or concerns related to reinforcement details.
• Stay informed about industry trends, software advancements, and best practices in rebar detailing.

Must-have Skills / Qualifications

• 4+ years of experience as Tekla Rebar Modeler handling Australian projects.
• Must be familiar with Tekla software
• Proven track record as a Rebar/Reinforcement Detailer in the construction industry.
• Proficiency in CAD software (e.g., AutoCAD) and rebar detailing software (e.g., RebarCAD, Tekla Structures).
• Strong grasp of structural engineering principles and Australian building codes. - required
• Exceptional attention to detail, consistently delivering precise and error-free drawings.
• Outstanding communication and collaboration skills.
• Strong problem-solving aptitude.
• Ability to thrive in a hybrid office and home working environment.

Advantageous

• Bachelor's degree in civil engineering, construction management

Working hours: Monday-Friday, 6am-3pm (flexible)

Location: Hybrid - Quezon City

Industry: Construction

Expertise: Software

LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES!!!

Working Hours : Monday - Friday, 9:00am - 6:00pm, EST/ 10:00pm - 7:00am, PHT

Salary Range : 800-1500 USD

Duties and Responsibilities: 

• Oversee the day-to-day operations of properties, including maintenance, repairs, and renovations 
• Identify, bid, and oversee local vendors and contractors to perform all required maintenance and renovations 
• Manage the budget for each property and ensure expenses are within budget
• Maintain accurate and up-to-date records of property maintenance, repairs, and expenses 
• Develop and maintain relationships with tenants and address their concerns in a timely and professional manner 
• Ensure compliance with all local, state, and federal regulations related to property management 
• Create and drive a leasing strategy to attract and retain tenants at the property – as a flex property with local tenants, leasing and management go hand-in-hand 
• Ensure a process for marketing to tenants, fielding incoming requests from prospective tenants, getting them to tour available space and ultimately following up to ensure leases and sent and executed as necessary 

• Bachelor's degree in Business, Real Estate, or a related field 
• 3+ years of experience in real estate as a property manager (remote experience preferred) 
• Some demonstrated experience leasing spaces to tenants and marketing capabilities 
• Experience dealing with tenants, attracting prospective tenants 
• Experience with marketing, building landing page websites, social media, and SEO to increase tenant leads and ultimately attract and lease to more tenants 
• Strong understanding of property management principles, policies, and procedures
• Excellent communication and customer service skills 
• Strong problem-solving skills and attention to detail 
• Ability to work independently and as part of a team 
• Familiarity with property management software and tools 
• Familiarity with website building, social media, and creative tool

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Community Manager

Work Hours                                    : M-F 9AM – 5PM Eastern time/ 9PM – 5AM Philippine time

Pay Range                                       : 900 – 1,500 USD per month

Are you a passionate and self-motivated Web3 enthusiast who lives and breathes Twitter and Discord? Do you have a pulse on the latest trends and communities in blockchain gaming? Do you dream of building and engaging a vibrant online community?

If so, we want to hear from you!

Our client in the US is an innovative 3v3 basketball game powered by blockchain technology, is seeking a talented and experienced Web3 Community Manager to join our growing team. In this role, you will play a critical role in building and nurturing our community, leading our Game Masters, and amplifying our presence across all Web3 platforms.

We are more than just a game, we are a revolution in the sports gaming industry. We empower players through NFT ownership, rewarding gameplay, and a vibrant community. Our mobile-first design brings the excitement of basketball right to your fingertips, anytime and anywhere.

Responsibilities

• Develop and execute a community and social media strategy to grow and engage communities for our new Web3 games launching in 2023.
• Establish our discord as a best-in-class server with bot integrations, moderator teams, and engaging content.
• Produce content calendars with our creative and production teams that achieve communication goals.
• Be a leader internally through frequent reporting on social media and community metrics, utilizing our sentiment and data tracking tools.
• Collaborate with the community on creating fan-generated content and UGC, while finding unique ways to engage with these community creators.
• Be the first line of Customer Support for in-game issues and lead communications to the community regarding updates.
• Identify and maintain relationships with influencers and content creators. This will include creating a program to reward and incentivize our creators.

• Extensive admin experience managing Discord servers.
• Experience with managing brand profiles on major social media platforms
• Experience managing and growing a community, with a deep understanding of the community’s motivations and desires.
• Strong verbal and written communication skills
• Tools: Notion and Slack (preferred)
• Creative and quick-thinking, and not just willing, but excited to be part of a marketing team that prides itself on collaboration, communication, and celebrating one another’s accomplishments.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Onboarding Coordinator
Working hours: Monday to Friday, 9 am to 6 pm EST (9 pm to 6 am Manila Time)
Salary: $1500/ month

About the job:

They are hiring a talented Onboarding Coordinator to support the Customer Operations - Onboarding Team to move our dental customers through the onboarding funnel.

You will oversee assigned customer onboarding portfolios, communicate daily with customers, and multi-task across a number of different projects and activities. The ideal candidate will thrive under tight deadlines in a fast-paced, remote work environment while exhibiting excellent customer-facing abilities and professionalism in all interactions.

Duties and Responsibilities:

• Manage the clinic onboarding flow for a portfolio of dental clinic customers, from Contract Signed all the way through Installation, Training, and Launch. 
• Communicate with customers on a daily basis via email and phone call to organize customer implementation and training sessions, and make required follow-ups as-needed
• Use Salesforce as the main source of truth and keep customer activities updated daily
• Collaborate seamlessly within the Onboarding team and with the Installation, Sales and Customer Success teams to escalate and resolve technical or product-related challenges.
• Identify and implement processes to improve workflow, organization and communication.
• Anticipate your team’s needs to handle many responsibilities without consultation.

• Minimum three years of experience as a project manager, Business Development Representative/Sales Development Representative or in a similar role.
• Excellent customer-facing communication, written and spoken
• Knowledge of medical terminology/experience supporting medical organizations is required. Experience in a dental context is preferred. 
• Experience working with United States health or dental companies is preferred.
• Must be a power user of collaboration softwares: Slack and Gmail. Must be willing to become a power user of Salesforce.

5 days of Paid Time Off per year

WHAT IS YOUR ROLE

• As a Senior Implementations Analyst, you will be responsible for providing an awesome onboarding experience for Boldr’s new clients, and supporting various initiatives to optimize the processes of our existing client base.
• You will act as a Project Manager and collaborate with internal and external stakeholders to ensure that each client is fully set up with their staffing, documentation, and technological needs.
• Your tasks will include communicating with clients, creating and overseeing Project Plans, building and structuring documentation for knowledge bases and in making sure that the tasks are effectively handed over to the appropriate departments.
• As a Sr. Implementations Analyst, you will also be responsible for acting as a consultant for our clients’ and internal team’s business solutions needs.

WHAT WILL YOU DO

• Take a deep dive and perform audits on the client's systems and processes.
• Create new and modify existing process documentation for workflows within the defined scope of work.
• Proactively identify opportunities for process improvement and optimization.
• Provide support in designing the onboarding and training approach for newly built teams.
• Lead all process and systems-related training for stakeholders.
• Perform internal and client-specific ad hoc tasks as needed Stakeholder Onboarding and Consulting.
• Take point in performing staffing, process, and systems audit, and provide recommendations based on findings.
• Lead necessary handover sessions and post-implementation reviews for a smooth transition of operations to necessary departments.
• Build templates and frameworks for executing solutions-related deliverables, and act as a consultant for process and tech optimization across Boldr’s new and existing client base Project Management.
• Take point in the planning, execution, monitoring, and closing of client implementations and internal projects - Kick-off new business implementations/projects, and facilitate all internal and client communications throughout your involvement.
• Create, execute, and revise Project Plans as necessary to meet changing needs and requirements.
• Define success and milestones for every project and implementation Monitor the progress of ongoing projects and properly escalate all challenges as needed.
• Fluent in Mandarin
• Work in Chinese time zones
• Able to translate product documentation from English into Mandarin
• Onboarding new clients in China
• Continuous support and communications for clients in WeChat group
• This is not a sales quota-carrying role

YOU HAVE...

• Bachelor’s Degree in any field you’re passionate about.
• Fluent Mandarin
• An ability to understand and communicate complex ideas to clients and colleagues, both verbally and in written form.

• 4- 5 year of experience on implementations or Project managment.
• Proficiency in using cloud-based applications such as Google Drive, Google Sheets, Google Docs, Google Analytics.
• At least 3 years of experience in project-tracking and management.
• An experience or knowledge on project management tools.
• Familiarity on any Helpdesk, CRM, and/or business intelligence software.
• Moderate or high proficiency in using cloud-based applications such as Google Drive, Google Sheets, Google Docs, Google Analytics
• Ability to accept feedback gracefully and with an open mind.
• An analytical and critical thinker, with an eye for even the most minute of details
• Able to multitask and prioritize with minimal supervision
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team.
• Amenable to work on rotating shifts and render overtime work as required

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  Medical Billing Specialist 

Salary Range:  USD 900-1500 /month

Working Schedule : Monday to Friday 9:00 AM to 5:00 PM EST | 10:00 PM to 6:00 AM Manila Time 

ABOUT THE COMPANY

The company provides individualized services to individuals diagnosed with Autism Spectrum Disorders and other developmental disabilities. 

Responsibilities:

• Responsible for verifying and posting charges, include working denials and rejections.
• Manage enrollment, management, claim submission, and payment posting of patient assistance programs.
• Responsible for posting and monitoring payments from patients and third-party payers.
• Research and correct all insurance denials.
• Verify and obtain required pre-certifications, pre-authorization, pre-determinations or other required notifications from third-party payers.
• Identify delinquent accounts for enhanced collection activities and/or follow-up.
• Perform collection actions, including contacting patients, insurance companies, and/or patient assistance programs by telephone and/or letter and resubmitting claims, as necessary.
• Follow up on unpaid or improperly paid claims as necessary.
• Check and resolve tasks assigned through email, EMR, and other internal communication channels.

• 5+ years of medical billing assistant
• Tools: Google workspace, Microsoft Excel(required) Trello (peferred)
• Must have experience using any CRM tool
• Good written and verbal communication skills

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR FOR HEALTHCARE ACCOUNT
• Good knowledge in MEDICARE and MEDICAID
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position: Youtube Scriptwriter - 16341072991

Work Hours: Mondays to Fridays 9:00 AM to 5:00 PM CST (11:00 PM to 7:00 AM PH Time)

Salary: USD 900 - 1500/month

About the Role:

We are looking for a scriptwriter for a simple cartoon YouTube channel. The channel is of a cartoon character talking about stories and opinions on various topics. The scripts are lighthearted and humorous.

Responsibilities:

• Learn from and contribute to documentation relating to writing style
• Create YouTube scripts from ideas and loose structure provided to the writer
• Edit and iterate scripts when given feedback
• Create humor out of various situations and topics

• Have an understanding of basic YouTube script structure
• Understand retention for a YouTube video
• Ability to describe visual humor
• Ability to craft spoken humor
• Have a willingness to learn
• Have the ability to iterate on ideas
• Can work independently and with others
• Ability to create unique content (avoids AI and plagiarism)

Primary Purpose:

Work closely with project team members and the business to ensure a clear understanding of business requirements and solution design

Work with IT and business and 3rd party stakeholders to implement quality and defect free changes into IT systems

Use their business, functional and system knowledge and testing industry experience and knowledge of OW standards to provide input into testing strategy. 

Develops test plans and scenarios to meet the testing strategy and scope.  Prepare for and executes all identified test cycles.  Document testing results, and record and track defects to successful resolution.  Communicate testing status.

Support business UAT testers in the completion of UAT on larger projects.  On smaller projects co-ordinate and lead UAT.  Work with functional and development teams to communicate and resolve defects.

Responsibilities include:

o   Develop, update and maintain testing standards and procedures

o   Provide testing estimates based on requirements

o   Prepare Test Case Scenarios and documentation

o   Prepare test data based on requirements/solution design

o   Support developers and functional analysts with unit testing

o   Execute test scripts for all phases of testing

o   Prepare and deliver solutions training activities to business users where required

o   Work with the business teams to ensure full User Acceptance testing is done prior to business sign-off for deployment.  

o   Keep track of any defects arising from the testing or post-go-live, prioritise defects with the business teams and work with technical teams to resolve

o   Input into test reporting on larger projects. On smaller projects prepare test reporting and communicate status to stakeholders

o   Work with the appropriate business and IT teams to resolve any issues that arise out of the testing process

o   Participate in the release control process (when application changes are transferred from build to test) to ensure that solutions meet business requirements

o   Inform/escalate to appropriate team/s of any issues that may affect the schedule, budget or quality of build changes or the testing process

o   Participate in the deployment and production verification process (when application changes are deployed to production and go through production verification testing and hypercare support) to ensure that solutions meet business requirements

• At least 5 years I.T. experience

• Retail industry highly recommended
• At least 3-5 years testing experience mandatory
• Solid experience with Regression Testing
• Experience with relevant Enterprise Solutions (eg SAP, Salesforce Platform including sales processes, PIM, Gains, NetTikit)
• Experience with other system tools used in testing and documentation highly desirable (eg ALM, Jira, Confluence, Sharepoint, ServiceNow, Excel)
• Experience working with 3rd party vendors and integrated environments
• Experience working cross functionally
• Experience working in Waterfall and Agile methodologies
• Understanding of DevOps

Skills/Knowledge/Attributes

• Strong cross-functional testing experience
• Knowledge/understanding of Corporate Applications systems and IT architecture integration between systems
• Love and have a deep understanding of QA
• Knowledge of Best Practice software testing standards
• Excellent knowledge in testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)
• Good understanding of the Software Development Lifecycle (SDLC) and experience working with software development projects
• Agile environment experience favourable
• Experience with use of test management or automated test tools
• Ability to liaise effectively with external IT partners
• Critical thinker
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Excellent oral and written skills
• Customer-focused
• Great attention to detail
• Strong problem-solving skills
• Ability to work creatively

• Day 1 HMO
• Health Insurance
• 100% Virtual Recruitment Process
• Government Mandated Benefits
• 13 Month Pay
• 12 SL / 12VL
• Work-life balance
• Hybrid Setup
• Salary: 120K - 180K
• #ConnectOS30

This is a very good opportunity for someone to join a growing global trend in software, an exponentially growing company; a management team that is driven, ambitious, and fun-loving.

Our client is an innovative Australian construction detailing firm with 30+ years of experience. They offer services like reinforcement scheduling, marking plans, and pre-fabricated designs, working with top suppliers. Their efficient RFI process saves clients time on-site.

Duties and Responsibilities:

• Manage the existing PH team and be ready to grow and train the newcomers
• Provide leadership and strategic direction to the Philippines office, ensuring alignment with the company's goals and objectives.
• Oversee all team members, including Rebar/Reinforcement Detailers, and provide guidance, mentoring, and support for their professional growth.
• Monitoring the payroll and leave credits
• Can demonstrate high emotional intelligence and implement efficiencies to lessen unnecessary Ots
• Oversee all team members, including Rebar/Reinforcement Detailers, and provide guidance, mentoring, and support for their professional growth.
• Manage and optimize operational processes to ensure efficiency and quality in project delivery.
• Collaborate with the executive team to develop and implement business strategies for growth and expansion in the Philippines.
• Ensure compliance with local regulations, industry standards, and company policies.
• Monitor and report on key performance indicators (KPIs) to assess the health and performance of the Philippines office.
• Foster a positive and collaborative work environment that promotes teamwork and innovation.
• Develop and manage budgets, financial forecasts, and resource allocation for the Philippines office.

• Bachelor's degree in business management, engineering, or a related field (advanced degree preferred).
• Proven leadership experience in a managerial or executive role.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven mindset with a focus on achieving business objectives.
• Exceptional problem-solving and decision-making abilities.
• Ability to adapt to a dynamic and fast-paced work environment.
• Strong strategic planning and organizational skills.
• Experience in using Bluebeam or Tekla Software

LOOKING FOR FILIPINO OR PHILIPPINES-BASED CANDIDATES

Position: SEO Manager
Working Hours: M-F 9am-5pm EST; (overlap at least 4 hours)
Holidays: US & PH Regular Holidays
Salary: 900 - 1,500 USD per month

Company Overview

Our company serves the DIY automotive market with unique tools and supplies for repair, restoration, and modification of cars, trucks, and motorcycles.

Founded in 1978, Eastwood has been helping hobbyists and professionals to "Do The Job Right"​ for nearly 40 years.

About the Job

We are looking for an experienced SEO Manager to join our team. The ideal candidate will be responsible for developing and implementing effective search engine optimization (SEO) strategies, coordinating content, design, social media, pay-per-click (PPC) marketing, and other activities. You will also be responsible for managing offsite and onsite optimization projects and reporting on performance.

Responsibilities

• Drive traffic growth through organic search
• Develop and implement effective search engine optimization (SEO) strategies
• Coordinate content, design, social media, and other activities related to SEO
• Manage offsite and onsite optimization projects and report on performance
• Conduct keyword research to guide content teams
• Review technical SEO issues and recommend fixes
• Optimize website content, landing pages, and paid search copy
• Direct off-page optimization projects (e.g., link-building)
• Collect data and report on traffic, rankings, and other SEO aspects
• Work with social media and PPC teams to optimize campaigns
• Keep abreast of SEO and integrated marketing trends

• Proven experience as an SEO Manager, SEM Manager, or similar role
• Knowledge of standard and current SEO practices
• Knowledge of HTML/CSS
• Experience with SEO reporting
• Familiarity with relevant tools (e.g., Google Analytics, Magento, Wordpress)
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude
• Local knowledge search to promote retail, a plus

Success Will be Measured By:

• Organic traffic and sales growth
• Keywords indexed
• Rankings on page 1

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Full Stack Developer

Salary Range:  $ 1,200-2,500

Schedule: M-F, flexible hours with 5 hours overlap with the client, CET or CET + 2 timezone (may change slightly)

Responsibilities:

• Manage 500k members for our network of fitness studios inc.
• Build a website system for their apps.
• Create backend solution for their internal employees.
• Create API integration (big plus), support ticketing, payment processing, access control integration, etc. (create integrations for other products)
• Experienced with APIs (big plus)
• Report to our Director, Product Development.
• Must have a close relationship with their team to guide, mentor, and interact with them.

• Computer science or similar qualifications.
• 5+ years experience in developing applications. Genuine full stack experience through and through.
• 5+ years experience working with Angular and Node.js (must haves)
• Experience working in an Agile environment (SCRUM, Kanban) (bigplus)
• Experience with Test-Driven Development (TDD) (must have)
• Ideally someone who can build a product from scratch. Has worked with start ups.
• Must be presently building full stack development and also has experience in managing junior people.
• Talented developer and team contributor.
• Above Average to Excellent Communication skills

#1 PH Workforce Delivering to the US.

MedCore Solutions is immediately in need of Permanent Work from Home Instructional Designer. As an Instructional Designer will collaborate with subject matter experts to gather information and translate it into effective instructional materials. You will design and develop engaging and interactive learning content using various instructional design methodologies and tools. You will also create clear and concise instructional documents, such as training manuals, job aids, and e-learning modules. Additionally, you will ensure that instructional materials meet learning objectives and promote effective knowledge transfer. You will revise and update instructional materials as necessary to reflect changes in processes, procedures, or best practices. Conducting quality assurance checks to ensure the accuracy and consistency of instructional materials will also be part of your responsibilities. Staying up to date with industry trends and best practices in instructional design and adult learning principles is crucial in this role.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Collaborate with subject matter experts to gather information and translate it into effective instructional materials
• Design and develop engaging and interactive learning content using various instructional design methodologies and tools
• Create clear and concise instructional documents, such as training manuals, job aids, and e-learning modules
• Ensure that instructional materials meet learning objectives and promote effective knowledge transfer
• Revise and update instructional materials as necessary to reflect changes in processes, procedures, or best practices
• Conduct quality assurance checks to ensure the accuracy and consistency of instructional materials
• Stay up to date with industry trends and best practices in instructional design and adult learning principles

• Minimum of 3 years of experience as an Instructional Developer or similar role
• Strong knowledge of instructional design methodologies and adult learning principles
• Proficiency in instructional design software and tools
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail and strong organizational skills
• Ability to manage multiple projects and meet deadlines
• Amenable to work in a graveyard shift
• CAN START IMMEDIATELY

Education, Experience & Licensing Requirements:

• BS, MS, or higher degree in instructional design, education, or related field or equivalent exp
• Experience as a classroom instructor, teaching or administrator’s license a plus
• Previous experience in instructional design

Other Job Details:

Schedule: 8 hours shift Mondays - Fridays

Days off: Saturday and Sunday

Timezone: MST (Mountain Standard Time)

Duration: Steady State

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

Permanent Work From home

Permanent Weekends Off

Great Company Culture and No Micromanagement

Benefits

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant + Accountant
Schedule: M-F, 9am-5pm EST
Salary Range: $1,500 - 2,300
Benefits: TBD

About the Company:

The company is a downstream petroleum distributor. They specialize in gasoline distribution and marketing.​ They believe that a strong backcourt offering and brand recognition are the key drivers of gasoline sales and margin.

About the Role:

You will function primarily as an accountant wherein you will be responsible for handling lapsed books, and preparing reports and reviews. Additionally, you will do calendar management, social media functionalities, and other administrative tasks.

Primary Responsibilities:

Bookkeeping and Accounting:

• Prioritize and efficiently catch up on lapsed books.
• Coordinate effectively with the US-based staff accountant and office manager.
• Preferably possess experience in fuel distribution to enhance understanding and efficiency.

Financial Reporting:

• Generate comprehensive reports to facilitate informed decision-making within the organization.

Control Reviews:

• Conduct thorough control reviews to ensure financial accuracy and compliance.

Secondary Responsibilities:

Executive Assistance:

• Act as an integral part of the team by providing executive support.
• Manage follow-ups, ensuring timely completion of tasks.
• Coordinate schedules and assist in various administrative responsibilities.

Social Media Coordination:

• Demonstrate familiarity with social media management

• At least 3 years of relevant experience (accounting AND administrative roles)
• Proficiency in QuickBooks Desktop, MS Excel, and Google Workspace (required)
• Experience in fuel distribution is a plus
• Ability to adapt to a dynamic work environment and handle confidential information with discretion.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.

TBD

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As the Social Media Manager, you will play a pivotal role in enhancing the client’s online presence and expanding the client’s brand awareness across various social media platforms. Your primary responsibility will be to lead the launch and growth of the client’s TikTok account, creating compelling and shareable content that resonates with their audience. Additionally, you will manage the client’s existing social media platforms, ensuring a consistent and engaging online presence.

• Content creation and curation across all social media platforms.
• Community management, including engagement with our audience.
• Reporting on key performance indicators (KPIs) and making data-driven decisions.
• Spearhead the planning, strategy, and execution of the company’s TikTok debut.

• Extensive experience in managing multiple social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
• Proven ability to design and execute viral social media campaigns.
• Ability to analyze key metrics and adjust strategy as necessary.
• Experience in creating and launching a TikTok channel is a plus.
• Familiarity with Notion and Slack.
• Strong English communication skills.
• Amenable to working 10am to 6pm Pacific time.

Full-remote work, competitive salary, fixed-shift.

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Responsibilities

Employee Relations Specialist perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well­being.  They interview workers and discuss personnel, human relations, and work­related problems that adversely affect morale, health, and productivity.  This person also evaluates and resolves human relations, labor relations, and work­related problems, and meets with management to determine appropriate action.  An Employee Relations Specialist explains and provides advice to workers about company and governmental rules, regulations, and procedures, and need for compliance.

• Counsels employees regarding work, family, or personal problems
• Explains company compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs
• Prepares reports to communicate information about employee concerns and comments and organizational actions taken
• Attends conferences and meetings, as employee­management liaison, to facilitate communication between parties.
• Prepares reports and enters and updates medical, insurance, retirement, and other personnel forms and records, whether digitally or hard­copy
• Audits benefit accounts and examines records to ensure compliance with standards and regulations

• Proven work experience as an Employee Relations Specialist or similar role
• Prior experience as an HR Generalist will be advantageous
• Demonstrated knowledge of employment law
• Outstanding interpersonal skills
• Exceptional written and verbal communication
• Excellent organizational skills and attention to detail
• Strong problem­solving ability
• This is for a hybrid work set-up. Candidates should be willing to report in our EDSA, Mandaluyong office.

Standard Job Benefits:

- Hybrid Work Set Up

- HMO processing on Day 1

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

Standard Job Highlights:

• Work-life balance

• Career growth and development opportunities

• Stable organization and industry leader

• Collaborative and fruitful company culture

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Data Scientist/Accountant

Salary Range: $ 1650

Schedule: to follow

About the Client

Although rightly proud of our 75-year history we’re definitely not stuck in the past, we’re focused on the future and making your business as successful as it possibly can be. We’re chartered accountants in Hereford & Shropshire embracing technology and using it to transform accountancy. It’s this approach that’s resulted in growing our own business to be the largest firm of accountants in Herefordshire and Ludlow. We’ve got the awards to prove it! We even won at one of the world’s leading online accounting platforms, Xero, and declared us winner of the prestigious Total Xero Award at the Xero Awards 2023.

We’ll give you a different perspective on your business through our years of experience, expertise and innovative use of technology, we’ll help you elevate your business to the next level. Rather than focusing on adding up the numbers in the past, we develop a strong relationship and understanding of your business in order to drive it forwards in the future.

As chartered accountants in Hereford & Shropshire we’ve worked with hundreds of businesses from start-ups to established companies and they all love our refreshing, proactive approach.

About the Role
As a Data Scientist/Accountant, you will play a key role in handling data manipulation, analysis, and automation within the accounting domain.

Responsibilities

• Utilize advanced Excel skills for data manipulation and analysis.
• Leverage Power BI to extract insights and create meaningful visualizations.
• Generate output files tailored for seamless import into Xero accounting software.
• Develop and implement low-code automations to streamline repetitive tasks and enhance operational efficiency.
• Apply background accounting knowledge to ensure accurate financial data handling.
• Independently work on system migrations, ensuring smooth transitions and data integrity.

• A minimum of 3 years of relevant experience.
• Expertise in MS Excel is a must.
• Excellent command of Power BI with an active license.
• Preferred experience with Xero accounting software.
• Familiarity with Query Editor for data extraction and analysis.
• Above-average to good communication skills to effectively convey insights and collaborate with cross-functional teams.
• Ability to work autonomously with minimal supervision, demonstrating initiative and resourcefulness.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Admin Assistant (Full-time)

Salary: 900-1500 USD/month (depends on skills and years of experience)

Working Hours: M-F from 9am to 5pm CST/11pm to 7am Philippine Standard Time

About the Company:

We are a consortium of the country's premier vacation rental companies. Our mission is to support, empower, and grow established local property management companies throughout major vacation destinations in the United States. We offer a range of services, including marketing, revenue management, and operational support, to uplift our local businesses and provide an exceptional experience for rental property owners and their guests.

Responsibilities:

• Assist in the onboarding of new properties client finds.
• Assistance with listing descriptions.
• Upload photographs into one system and arrange them in a specific sequence, in the most appealing way to attract buyers' attention.
• Conduct research, for example, search for beach access when purchasing a property.
• Add new clients to the email list on Hubspot.
• Provide general administrative support to the team, including scheduling appointments, coordinating meetings, and managing calendars.

• Proven experience as an administrative assistant in Vacation Rental Property Management or a similar line of business.
• Proficiency in HubSpot, Microsoft Excel and Google Sheet. Knowledge with ChatGPT is a plus.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : HubSpot Implementation Specialist

Working Hours : 6pm to 2am PHT

Salary Range : 1000-1800 USD/ month (Depending on the interview result and the client's approval)

We are looking for an experienced HubSpot Implementation Specialist to join our team. The successful candidate will be responsible for implementing and driving HubSpot initiatives for our business.

Responsibilities:

1. Set up and configure HubSpot applications
2. Manage and execute HubSpot platform setup
3. Transform business processes using HubSpot
4. Train internal teams on the usage of HubSpot
5. Monitor, maintain and optimize our HubSpot setup

1. Prior experience with HubSpot platform
2. Knowledge in business process transformation using HubSpot
3. Demonstrated project management skills
4. Excellent training skills
5. Ability to work with teams across different time zones.

 EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 32 countries worldwide (MENA, EU, SEA). Two of our clients in SEA are major banks in the Philippines. We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.

Our people constitute the source of inspiration that drives us forward and helps us fulfill our purpose of being role models for a better world.
This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.

Our shared Values:

• We are transparent and direct
• We are positive and fun, never cynical or sarcastic
• We are eager to learn and explore
• We put the greater good first
• We are frugal and we do not waste resources
• We are fanatically disciplined, we deliver on our promises

We are EXUS! Are you?

We are currently looking for a driven Business Operations Support Officer to join us remotely and contribute to the day-to-day operations of the company and create a working environment in which people thrive.

Role's Responsibilities

• Provide administrative support including booking business trips, company calendar, organizing of events, and general administration (mailing, filing, etc.)
• Procurement activities
• Establish and maintain relationships with all internal and external stakeholders
• Identify and implement continuous improvement  of Administrative Operations processes
  

• Bachelor’s degree in Business Administration or a technical field (IT, Engineering, etc...)
• MSc in Business Administration will be considered a plus
• 5-7 years of working experience in a relevant position
• Proficient in using business software and tools
• Strong analytical and problem-solving skills
• Demonstrated skill in enhancing operational efficiency
• Excellent written and verbal communication skills in English
• Strong organizational skills
• Detail-oriented mindset
• Ability to establish positive working relationships within a dynamic, international remote environment

• Competitive salary
• Friendly, pleasant, and creative working environment
• Remote Working
• Development Opportunities
• Private Health Insurance Allowance

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager