ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Uploading documents for invoice processing
• Cash postings and billings
• Receiving fax request for coding based on priority levels (prescriptions)

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months Healthcare BPO experience

• Good working knowledge with healthcare billing (cash postings)
• Familiar with common medical terms
• Bookkeeping and DME experience is a PLUS
• Good verbal and written English skills
• Willing to work onsite in Makati or Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Your Responsibilities  

As our Business Manager – Operations, you will be responsible for providing day–to–day support to our Chief Operating Officer (COO), a member of the executive team, based in Zurich, Switzerland. As her right–hand, you will support her in a variety of tasks, from administrative to strategic. Your ability to communicate, think critically, and manage projects will be key to your success. Among others, you will: 

• Monitor and report on the Operations division’s budget, initiatives and activities. 
• Act as the Operations Management Team’s secretary, document discussions, follow up on decisions and action items, and support the members as needed. 
• Create content for internal and external audiences, from analyst to the board level. Synthesize complex processes and situations into meaningful strategic and visual content. 
• Improve processes and identify areas of improvement across the organization to drive efficiency and effectiveness in planning, reporting and communication with the team and internal stakeholders. 
• Organize and execute team activities, provide ad-hoc administrative support, including expense management, travel, training and meeting arrangements, note-taking, and events planning and coordination 
• Own policies, processes, and internal tools together with the Executive Assistants/Administrative Assistants across different divisions 

• You will be empowered to support the Channel Development Specialist of the Shops Convenience Vertical Team in foodpanda Philippines
• The role requires to drive development, growth & day to day operations for the Convenience vertical portfolio at Shops, this will include: 
  • Vendor Operations Monitoring: By monitoring an account’s operational metrics on a daily basis, the intern ensures that vendors are meeting performance targets and identifies any areas for improvement.
  • Assortment Build-Up: Assists the Channel Development Specialist in expanding the assortment of products available through the accounts.
  • Deals promotion set-up: Assists the Channel Development Specialist in setting up deals and coordinating with the marketing team to promote deals effectively.
  • Lead Generation: Identify and reach out to potential leads or prospects within the vertical. Oversee the onboarding process once new accounts are acquired. 
• Other ad-hoc tasks that may be assigned by your supervisor

• Leadership - Delegate and review team’s tasks properly, promote the improvement of team’s mindset in order to deliver efficient engagement with customers and collaboration with other stakeholders internally.​

• Sales Analysis and Reporting - Provide various daily and monthly sales report, monitor the report of budget and sales data analysis and responsible for the authorization of SAP key user.​

• System and Process Enhancement - Implement process enhancement and improve productivity and maintain pricing, promotion / discount scheme on system. ​

• Project Management - Spearhead special projects as assigned and acts as process expert of the Country Sales Organization.​

• Sales & Logistics Support - Manage stock management and monitor back order, collaborate with logistics team for warehouse productivity improvement like VAS, customer complaints and posting of invoice in lead-time.​

• Ensures technical services (concrete trial, tank maintenance, etc.) performed are efficiently conducted to maximize, if not eliminate, post application and post service customer complaints.

• Conducts concrete trials and ensures the concrete samples from trials are carefully handled. Actively conducts or witness testing on the samples from trial to be correctly tested.

• Conduct installation and preventive maintenance of admix dispenser equipment and storage tanks loaned to customers. 

• Attends technical training and performs actual product application workshops and demonstration.

• Cleans and maintains tools and test equipment in proper working order; maintains good housekeeping in his area of responsibility to ensure safety.

• Support in-house product testing and sample preparation for third party test.

• Support local implementation of new application techniques.

• Maintain quality and integrity of all related products by giving feedback regularly to Technical Support Manager and/or Technical Supervisor.

• Acts as the technical support of the Sales team to assess causes and determine possible remedies of the issues.

• Reports and update daily schedule and task to Technical Supervisor. Provide technical reports to technical supervisor for review on site activities and testing as required by customers. Give summary of monthly activities.

• Adheres to the SPI established Quality & Environmental Management System and Quality Policy.

• Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.

• Comply with necessary ISO procedures in accordance with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.

• Strictly complies with company policies, systems and procedures, work rules and regulations.

• Performs other responsibilities that may be assigned from time to time by the immediate superior.

As a Recruitment Coordinator, you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate’s application process through to their onboarding. You must be willing to work on the night shift schedule and in Ortigas.

As a Recruitment Coordinator, you will possess strong attention to detail and accuracy and will be able to identify potential risks or issues associated with a candidate’s application or onboarding process and take corrective measures to mitigate them.

Reporting to the Recruitment Administration Team Lead, you will assist in driving high-quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Providing support to the recruitment team by completing designated activities within agreed timeframes.
• Maintaining consistent communication with candidates throughout the onboarding process, to manage requirements and expectations.
• Initiating and monitoring onboarding activities as per client process.
• Maintaining audit-ready offers and onboarding materials, resolving issues, and escalating as needed.

Company Profile

Our client is a privately owned, independent company headquartered in Singapore and first established in 2004 with the sole intention of carrying out chemical distribution services, especially to commodity industries in many parts of the world.

The client provides excellent connectivity with emerging markets and firmly believes in timely and perfectly managed procurement services. They offer supply chain management services, inbound/outbound logistics, and chemical products consulting. The client services are always client-based and tailored to the needs and desires of each customer.

The client now operates in 12 regional offices and represents a growing number of businesses that are serving a variety of markets.

This is a great opportunity to gain experience in a company that ensures career advancement to the employees.

Job Overview:

As an Assistant Sales and Marketing Manager, the job will play a crucial role in supervising the sales activities from promotions up to purchase orders.

This job involves maintaining and generating businesses in the Philippines.

Duties and Responsibilities:

• Supervise all sales activities.
• Regular meetings with potential customers and Suppliers.
• Generate new sales. Sourcing for all potential suppliers and customers for the Philippines market.
• Responsible for the procurement from chemical manufacture companies in PH.
• Maintaining existing businesses with Philippines suppliers and customers.
• Other duties as assigned by management.
• Provide market insight for the sales of the company’s products.

• Bachelor degree in Chemical Engineering, Chemical Science, Marketing, or any related courses.
• With at least 3 to 5 years of experience in sales and marketing.
• Must have a background working in the chemical trading industry or manufacturing of raw materials industry.
• Having experience in trading/selling basic commodity/ chemical raw materials is an advantage.
• Good communication skills and fluency in English.
• Detail-oriented, humble, and has initiative to perform.

Job type: Permanent
Employment type: Full-time/Direct Employment
Schedule: Monday to Friday
8:00 am to 5:00 pm OR 9:00 am to 6:00 pm
Location: Ayala Avenue, Makati City (Onsite)
Industry: Chemical Trading / Manufacturing of Raw Materials

Position: Sales Development Coordinator

Working Hours: Monday to Friday from 8 am to 5 pm US Pacific Time.

Hiring Company: We run customer service operations for e-commerce stores, providing customer service agents as well as customer service operation management and infrastructure improvements (workflow improvements, reporting, AI, etc.). We launched in 2015 and have a fully remote team of 100+ employees in the Philippines (including Managers, Client Management, Sales, etc.) and a great culture.

Position Summary:
As Sales Development Coordinator, you will help the company work with US and Western clients to convert sales leads to qualified sales opportunities through effective phone, email, and other creative tactics. You will leverage a defined sales process and materials, but adapt as needed to succeed.

Responsibilities include but are not limited to:

1. Execute pipeline admin
2. Sales follow-up thru email and phone calls
3. Conduct intro sales calls to qualify prospects and build interest in booking proposal call
4. Support tasks for Sales Strategist & Sales Manager

Competencies

Work Experience: ( * are required)

1. * Email sales coordination for B2B clients with a contract value of $12k to 60K/year.
2. * Phone follow ups & intro meetings for B2B clients with a contract value of $12k to $60K/year.
3. * Experienced and effective with sales / CRM tools for prospect communication, pipeline management, etc.
4. * Can craft concise & compelling sales emails, both for follow-up and prospect response situations.
5. * Experience and effectiveness with cold and warm phone campaigns, hitting target volume and conversion metrics.

Mindset:

1. * Attention to Detail - Ensures details within tasks are noticed to progress accurately.
2. * Metrics-driven & self-motivated, with an ability to set/keep a pace independently day to day.
3. * Competitive & driven to win, especially in the face of adversity or challenges. Enjoys pursuing challenges.
4. *Personable- Projects a positive first impression on everyone across live or digital mediums, with a clear err of positivity, connection, confidence, and clarity. You are not shy or off-putting, even in “new” situations.
5. * Effective Communication - Able to communicate effectively with the team re: projects, brainstorming ideas, etc.

Qualifications Required:

(* items are required)

1. * Remote work ready:
1. stable high speed internet with backup
2. reliable computer (laptop or desktop)
3. headset, mic, and webcam for meetings
4. focused workspace.
3. * Fluent in conversational english written and verbal.
4. Ideally, at least 1 year of work from home experience

Benefits:

1. Salary depends on experience
2. Fixed schedule with weekends off
3. Training and travel opportunities
4. Work from home, fully remote, no office visits required.

Vasion is looking for a Product Support Engineer that exemplifies our core values and wants to be part of our growing team. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment for our 300+ employees across the world. This position will be based in the Philippines.

POSITION SUMMARY

As a Product Support Engineer, Tier 1, you will be responsible for providing technical assistance and support to customers who are experiencing challenges or issues with our products. Your role will involve diagnosing problems, guiding customers through solutions, and escalating more complex issues to higher tiers when necessary. You will play a pivotal role in ensuring customer satisfaction and maintaining high-quality support services.

RESPONSIBILITIES:

• Serve as the primary point of contact for customers seeking technical assistance via phone, email, or chat.
• Diagnose and troubleshoot technical issues related to the company's products.
• Provide step-by-step guidance to customers in resolving problems and configuration issues.
• Document and track customer issues using a ticketing system, ensuring accurate and detailed records.
• Escalate unresolved issues to appropriate internal teams, such as Tier 2 or development, while ensuring timely resolution.
• Collaborate with cross-functional teams to improve product functionality and customer experience based on feedback.
• Contribute to knowledge base articles and FAQs to enable customers to troubleshoot common problems independently.
• Continuously update skills and knowledge about new product features and technical solutions.
• Working with a KCS program creating, contributing and maintaining knowledge base articles
• Ability to create, work and update Objectives and Key Results (OKRs)* 
• On Call and shift work may be required
• Replicating and documenting customer problems
• Documentation for cases and training
• Point of escalation for sales engineers
• Working with a KCS program creating, contributing and maintaining knowledge base articles
• Ability to create, work and update Objectives and Key Results (OKRs)* 
• On Call and shift work may be required

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent work experience).
• Proven experience in a customer support or technical support role, preferably in a technology-focused industry.
• Strong understanding of technical concepts and ability to communicate them clearly to non-technical customers.
• Proficiency in troubleshooting hardware and software issues.
• Familiarity with ticketing systems and customer support software.
• Excellent communication skills and customer-oriented approach.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to learn and adapt to new technologies and products.

PREFERRED QUALIFICATIONS:

• Certification in relevant technologies or products.
• Experience with remote support tools and remote troubleshooting.
• Knowledge of scripting languages or programming skills (Python, JavaScript, etc.).

• Discretionary Vacation Bonus
• Mental Wellness Support
• Being part of a growing innovative, disruptive global technology company located in St. George, Utah
• Travel to U.S. for company sponsored events
• Genuine work/life balance
• High potential for career advancement opportunities
• Compensation depending on performance and experience
• Swag

OUR CORE VALUES

Vasion looks for people who will exemplify its core values and are driven to become:

• Action Owners (Extreme Ownership by Jocko Willink and Leif Babin)
• Candor Seekers (Radical Candor by Kim Scott)
• Relationship Builders (Leadership and Self-deception by The Arbinger Institute)
• Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller)

MORE ABOUT VASION

Visit https://www.vasion.com and https://www.printerlogic.com.

ADDITIONAL INFORMATION

Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.

Job Title: Digital Marketing Assistant - Paid Social / Paid Ads Specialist - Paid Social / Media Buying Specialist - Paid Social

Job Type: Full Time

Work Hours: Monday to Friday, 9:00 AM to 6:00 PM EST

Salary: $1,400 per month

Experience: Minimum 3 years experience

Overview: 

We’re looking for a creative and analytical full-time Paid Social specialist with a passion for performance marketing and advertising to join our team remotely. You will create & manage ads using the Meta ad buying platform (and potentially other paid social channels like LinkedIn and TikTok), and collaborate with our team to formulate strategic action plans for each client.

The ideal candidate is both creative and performance-driven, a team player who is also a proactive and independent thinker. Applicants should have an understanding of paid digital advertising or ecommerce marketing, and an aptitude for analyzing data and identifying performance trends.

As a part of our team, the Paid Social specialist will have the opportunity to learn firsthand how to leverage performance analytics for long-term client growth, develop innovative content ideas for social, and grow their skills in a fast-paced and exciting startup environment.

Job Responsibilities:

• Manage paid social media ad budgets, making adjustments to ensure KPIs are hitting goals
• Create and traffic ads daily using Meta ad buying interface, with a strong attention to detail & ensuring client ads are without error
• Perform weekly reporting on specific initiatives or overall account performance
• Build recurring and ad hoc reports and internal account analyses that are both performance & creative development-driven
• Strategize, execute, and manage a variety of client Meta ad campaigns
• Translate technical concepts into actionable, tactical and strategic action plans
• Familiarize yourself with client products & come up with promotional strategies on paid social
• Continuously measure and optimize campaign performance while also establishing benchmarks and recommending future tests
• Gather data on consumer, competitor, and market conditions.

• Ability to work 9am - 6pm EST hours

• BA/BS degree or equivalent media buying/ advertising analyst experience
• 3+ years experience in paid digital advertising or related field such as financial services, consulting, performance marketing, media buying, lead generation, or other quantitative/data-driven fields
• Knowledge of Meta Ads Manager (Meta Ads certified preferred)
• Knowledge of Meta Business Manager
• Proven ability to maintain strong internal, external, and client relationships
• Strong attention to detail and time management skills including the ability to handle multiple projects and ongoing work items; while effectively managing changing priorities.
• Strong, professional verbal and written communication
• Strong analytical track record
• Proactive, organized, and able to work well individually and in a team environment (self-starter who thrives in a startup environment)
• Strong knowledge of performance marketing and KPIs vital to e-commerce such as ROAS, CAC/CPA, Conversion Rate, AOV, etc. (preferred)
• Understanding of the online advertising industry and paid search landscape (preferred)
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables (preferred)
• Experience working on Marketing Decks (preferred)
• Capable of navigating Google Analytics, Shopify, or other platforms. (preferred)
• Experience managing monthly media budgets of $50,000 or higher. (preferred)

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Minimum 5 years of Recruiting/Sourcing experience
Work arrangement: Hybrid
Shift schedule: 3rd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

Key Responsibilities and Outputs

• Provide general guidance to employees across the organization (Self-Service Ambassador). 
• Validate the New hire and employee change requests in the HRIS. 
• Initiate background checks. Review invoices and submit them for approval. 
• Assign time off and make adjustments to employee balances in the HRIS. 
• Process benefit enrollments Complete Employment Verifications. 
• Manage the employee onboarding cycle.
• Work with People Business Partners and Talent team to ensure that security clearance is complete. 
• Escalating issues as appropriate. 
• Identify, propose, document, and communicate to the PSSS team any potential improvement known exception.
• Manage internal payroll relationships.
• Manage invoice approvals.
• Monitor alerts for probationary check-in and approval workflows. 
• Participate actively in the onboarding experience, presenting to new starters about the HRIS/benefits, etc.
• Collaborate with the Benefits management company to ensure all new starters are registered for their chosen benefits and handle any change requests afterward. 
• Ensure all new starters in Sales have a commission scheme issued and according to Bonus Plans. 
• Provide change management support, produce new compensation statements and promotion letters as requested.
• Provide change management support and produce new compensation statements and promotion letters.
• Manage Employment Verifications. 
• Manage Anniversary awards and wellness reimbursement, collaborate with Payroll to ensure payments are made promptly. 
• Provide first-line general HR policy queries and refer escalations to the People Business Partners depending on the complexity and sensitivity.
• Provide sickness pay and leave advice to Employees and support Managers in processing in collaboration with payroll & People Business Partners.
• Ensure absence data is accurate on HRIS. 
• Provide Leave paperwork, coordinate the communication across all teams involved in the process.
• Complete any third-party requests for analytics (government reporting/surveys and forms). 
• Participate and support in multiple HR projects as needed.
• Maintain updated all the quick guides, training materials, scripts, SOP.

Proven characteristics and competencies for success

• Customer Centric
• Action & Ownership
• Educator
• Accountability
• One Team
• Passion for Learning 
• Curiosity

• Take responsibility: Receives and professionally responds to user inquiries and requests via telephone, email, case tracking system with speed, accuracy and proficiency
• Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions for reference
• Conscientious coordination: Keep customer updated of case status and resolution times

Who You'll Work With

Do you want to edit videos for top creators and companies?

Folks like:

• Sahil Bloom
• Ali Abdaal
• Dyrdek Machine
• Arlan Hamilton
• Brex
• and more

Apply once. If you've already applied, we'll be reviewing your application! We have multiple video editor jobs. Pick the one that’s most relevant to you. Then, we’ll match you with a client based on your skills.

Who We're Looking For

You are an experienced Senior Motion Graphics Designer who excels in bringing static 2D graphics to life through sophisticated animation techniques. With a refined eye for design and a mastery of motion dynamics, you will lead the transformation of conceptual art into engaging animations, focusing primarily on lotties and dynamic mp4 files. Your role is critical in guiding our visual designers, ensuring that their static designs are not only animated but optimized for maximum impact.

As a seasoned expert with a robust background in graphic and motion design, you will not only execute animations but also provide strategic art direction across various projects. You are skilled in developing new graphic elements from scratch and possess a keen understanding of how to enhance narratives through video editing.

Proficiency with industry-standard animation tools, such as Blender or Cinema 4D, is essential, but your standout skill will be creating exceptional lotties that captivate and engage audiences.

Your experience allows you to serve not just as a doer but as a thought leader within our team, setting standards for quality and creativity.

What You’ll Do

• Lead designing and translating static 2D graphics into compelling animations, with a specific focus on producing high-quality lotties and mp4 files.
• Provide expert art direction for creative video and animation briefs, aligning with the latest industry trends and exceeding client expectations.
• Innovate and create new graphic elements that push the boundaries of digital animation.
• Utilize advanced skills in standard animation software to deliver cutting-edge visual content.
• Oversee and contribute to major client projects, ensuring that all motion design work is strategic, technically sound, and visually appealing.

What You’ll Bring

• Extensive experience in motion design, particularly in animating and optimizing graphic designs for digital media.
• Advanced graphic design skills, capable of both conceptualizing and executing high-impact visuals.
• Demonstrated leadership in art direction, with a profound understanding of current and emerging trends in the motion design industry.
• Expertise in animation tools such as Blender or Cinema 4D, with a specialization in crafting high-quality lotties.
• Strong organizational and communication skills, with a proven track record of leading creative teams and projects.
• A commitment to excellence, innovation, and a collaborative spirit.h and strong organizational skills, with the ability to manage multiple projects and deadlines effectively.

What You’ll Get

• You'll work with a team of creative professionals who are passionate about creating great Long-form content.
• You'll receive a competitive salary, benefits, and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and a comfortable place for you to work)
• You'll be challenged with a diverse array of projects, providing a dynamic and rewarding work environment.

About Landed

Landed is where top creative talent can find work with US companies as a valued creative team member. Our mission is to connect the world's best creative talent with growth opportunities and financial stability. We provide a competitive salary, benefits, and more. Ready to land your next job? Apply now!

About Pearl:

Pearl connects top talent from around the world with US and EU based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

About the job
Role:  Operations Analyst
Work schedule: Full Time | 40 hours per week | Monday to Friday, 8 AM to 6 PM Pacific Time
Type of Contract: Independent Contractor
Salary Range: up to 2,000 USD per month (depending upon skills and experience)

About the Role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced company.

Duties and Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies.

• Bachelor's degree in Business Administration, Data Analytics, or related field
• At least 2-3 years of experience in operations, quality assurance, or customer service environments
• Proficiency in data analysis tools like MS Excel, SQL, Tableau and PowerBi, project management tool like Jira and Slack
• Knowledge of healthcare-specific terminology
• Project management experience is a plus!
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

Who You'll Work With

Do you want to edit videos for top creators and companies?

Folks like:

• Sahil Bloom
• Ali Abdaal
• Dyrdek Machine
• Arlan Hamilton
• Brex
• and more

Apply once. If you've already applied, we'll be reviewing your application! We have multiple video editor jobs. Pick the one that’s most relevant to you. Then, we’ll match you with a client based on your skills.

Who We're Looking For

You're an experienced Senior Video Editor. You possess a wealth of experience in video editing and post-production, with a demonstrated proficiency in creating dynamic visuals through motion graphics and animations. Your creativity, technical skills, and attention to detail set you apart as a leader in the field.

You demonstrate exceptional proficiency in motion graphics and animations. Armed with expertise in industry-standard software such as Adobe After Effects, you excel in creating captivating visual effects, animations, and motion graphics that enhance video content and engage audiences effectively.

You excel as a collaborative communicator. Whether collaborating with clients, directors, or fellow team members, you exhibit outstanding communication skills and interpersonal finesse. Your ability to interpret creative briefs and translate concepts into compelling visual narratives contributes to the success of every project.

You are a strategic thinker who thrives on delivering creative solutions and exceeding client expectations. Possessing a keen eye for visual storytelling and a commitment to continuous improvement, you play a pivotal role in elevating the quality and impact of our video content across all platforms.

What You’ll Do

• Lead video editing and post-production efforts, with a focus on creating dynamic visuals through motion graphics and animations.
• INSPO LINK
• Utilize industry-standard software such as Adobe After Effects to design and execute engaging visual effects, animations, and motion graphics for video projects.
• Collaborate closely with clients, directors, and fellow team members to understand project requirements and deliver creative solutions that align with client objectives and brand guidelines.
• Edit and assemble raw footage into polished video content, incorporating motion graphics, animations, and other visual elements to enhance storytelling and audience engagement.
• Stay abreast of industry trends and best practices in motion graphics and animation, incorporating new techniques and technologies to continually enhance the quality and creativity of our video content.
• Provide mentorship and guidance to junior team members, fostering their growth and development in video editing and motion graphics.

What You’ll Bring

• A minimum of 5 years of experience in video editing and post-production, with a focus on motion graphics and animations.
• Bachelor's degree in Multimedia Arts, Digital Media Arts, Film and Video Production, or a relevant field is a plus.
• Expertise in industry-standard software such as Adobe After Effects, Adobe Premiere Pro, and Adobe Creative Suite.
• Strong portfolio showcasing a diverse range of video editing, motion graphics, and animation projects across various platforms and industries.
• Excellent communication and collaboration skills, with the ability to translate creative concepts into compelling visual narratives.
• Detail-oriented approach and strong organizational skills, with the ability to manage multiple projects and deadlines effectively.

What You’ll Get

• You'll work with a team of creative professionals who are passionate about creating great Long-form content.
• You'll receive a competitive salary, benefits, and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and a comfortable place for you to work)
• You'll be challenged with a diverse array of projects, providing a dynamic and rewarding work environment.

About Landed

Landed is where top creative talent can find work with US companies as a valued creative team member. Our mission is to connect the world's best creative talent with growth opportunities and financial stability. We provide a competitive salary, benefits, and more. Ready to land your next job? Apply now!

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

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About the job
Role:  Operations Manager
Work schedule: Full Time | 40 hours per week | Monday to Friday | Eastern Time,  can be flexible +/- 2 hours
Type of Contract: Independent Contractor
Salary Range: starting at 2,000 USD per month (depending on skills and experience)

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About the Role:

We are looking for an experienced Strategy & Operations Manager who will provide support with clerical tasks, ensuring all related corporate procedures are well-organized and performed on time. A successful candidate should be able to act proactively and without guidance while understanding the executive's needs and adhering to its policies. 

Duties and Responsibilities:

• Data Management - This involves planning how and where to collect data, analyzing it, and setting a schedule for reviewing and reporting. This role also manages company documentation, ensuring it is clear and accessible for new hires.
• Operation Management - This person independently optimizes business operations, addresses bottlenecks, and acts as a strategic partner to drive growth and profitability. They must have a deep understanding of all internal processes.
• Customer fulfillment logistics - This includes handling financial transactions with manufacturers, coordinating the import and delivery of goods, and overseeing final delivery and installation. Effective communication with partners and customers is essential.
• Tracking and solving customer issues - Responsibilities include swiftly addressing customer problems with spa products, managing payments to service technicians, and ensuring service quality. Proficiency in all products is necessary.
• Special Projects - This role involves strategy, planning, and execution of new initiatives such as setting up manufacturing, opening retail stores, partnering with hotels, and launching new brands.
• Technician Community Management - This involves identifying, attracting, negotiating with, and engaging technicians. The role ensures technicians are well-trained, reliable, and satisfied working with the company.
• Research - Conducting research to find the best service technicians and delivery services in key markets to establish a strong logistics framework.

• A minimum of 4 years experience working in Engineering / Customer Experience / Logistics / Marketing)
• Profound experience with office management systems and procedures. Outstanding Office 365, Google Workspace, and Canva knowledge
• High attention to detail, exceptional organizational skills, and time management
• Strong verbal and written communication skills in English
• Entrepreneurial mindset and desire to be an entrepreneur or grow into a key role at a fast-growing startup
• Technical by nature, can grasp new tools and software quickly.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Job Description

• This role is for residents in the Philippines only
• Collaborate closely with senior stakeholders and commercial team to understand business requirements and effectively translate them into technical requirements for the development team
• Planning and documenting comprehensive technical specifications for features or system design, ensuring a clear roadmap for development and implementation
• Supporting, guiding and directing the development team in all aspects of the software development life cycle, including design, development, coding, testing and debugging to deliver high quality solutions
• Writing testable, scalable and efficient code, leading by example and setting coding standards for the team
• Conducting code reviews and providing constructive feedback to the team to ensure code quality
• Work hand in hand with the team to create and deploy web-based applications for our enterprise clients
• Collaborating with cross functional teams to align technical solutions to business goals
• Identify opportunities to create business value and improve the user experience, based on user research

Who we are looking for:

• Desire to learn and adapt to new technologies
• A strong team player and ability to lead team
• Detail-oriented, analytical and love solving problems
• Strong communication skills
• Ability to work in a fast-paced environment
• Excellent time and project management skills

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners  for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
• Serve as the SPOC for escalations from our restaurant partners
• Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

The role is responsible for delivering a strong candidate flow to meet company requisitions, supporting the development of recruitment plans and strategies, and performing talent acquisition activities in compliance with relevant regulations, policies, and procedures. The role will primarily focus on positions within the ANZ regions

• Perform talent acquisition activities for the assigned region, including managing simple to complex requisitions, while maintaining a consistent and positive experience for both candidates and stakeholders.
• Leverage talent acquisition expertise to maintain the TA lifecycle and develop a strong and healthy candidate pipeline.
• Perform data gathering activities and develop relevant market scans and talent maps for recruitment strategy planning.
• Provide key updates to operations stakeholders on requisition status, timelines, and projects/hiring plans as needed. Leverage stakeholder feedback and other resources to improve processes, enhance the client experience, and increase productivity.
• Participate in recruitment meetings with recruitment partners to identify requisition requirements, and support in creating sourcing strategies in alignment with company standards and practices.
• Maintain recruitment data and perform data management activities to ensure the accuracy of information in the company’s applicant tracking system (Smart Recruiters), supporting reporting needs.
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

• Collaborate with the Learning and Development team to design and develop training materials, presentations, and resources for various employee development programs.
• Support the logistics and coordination of training sessions, including scheduling, room setup, and participant communication.
• Help create engaging multimedia content, including videos, e-learning modules, and interactive activities, to enhance the effectiveness of training materials.
• Assist in the administration of the LMS, including course enrollment, tracking training completion, and generating reports.
• Collect feedback from participants and assist in analyzing training evaluation data to measure the impact of learning initiatives and identify areas for improvement.
• Stay updated on industry trends and best practices in learning and development to contribute innovative ideas and solutions.
• Participate in special projects and initiatives related to talent development and organizational learning as assigned.