Responsibilities

• You will be empowered to support the Category Management Team in foodpanda Philippines
• The role requires to drive development, growth & day to day operations for the snacking category portfolio at PandaMart, this will include:
    ○ Category Development: Be the voice of the consumer, be on top of Industry & Market Knowledge & consumer understanding of what customers buy and why. Develop category assortment in alignment with consumer needs and PandaMart strategy
    ○ Range development: Expand categories basis selection requirement.
    ○ Product Communication Strategy: Create consumer centric catalogue that helps improve conversion.
    ○ Category profitability & Growth: Plan; deliver on growth (Volume, Value) in alignment with Internal Category teams
• Work with the commercial teams to drive discovery, traffic & conversion
• Ensure active participation in all relevant events across platforms
• Support the Category Managers and work closely with Business and Finance to manage portfolio pricing
• Inventory Management: Work closely with category & sourcing teams to ensure stock availability
• Quality: Own the quality scores (Ratings, reviews & return). Work closely with dark stores to take regular feedback & improve scores
• Other ad-hoc tasks that may be assigned by your supervisor

We are looking for an Associate, O2C Service Delivery to join our growing team in Finance!

Responsibilities

• Support APAC market.

• Assist on executing daily, weekly, and monthly billing and invoicing and payments.

• Reconcile billing and payment discrepancies and ensuring data validity, accuracy, and completeness.

• Review and upload additional charges to contract partners.

• Billing team point person for vendor escalations.

• Support on month end closing activities.

• Proactively engage and collaborate with local & regional teams to solve operational issues and problems with speed and quality

• Participate in further improvement and optimization of processes

• Updates job knowledge by participating in educational opportunities

• Be able to train team members

• Ensure that team's action items are resolved within SLA

• Assist the Rider Compliance Team in identifying non-compliance issues of the riders and make sure that they are following the daily delivery processes.
• Create analyses on rider behavior directly affecting their compliance to the delivery processes and protocols.
• Help design, pilot, and evaluate new SOPs that will improve the current Rider Compliance system.

   - Currently enrolled in a relevant degree program (e.g., Marketing, Communications, Digital Media).

   - Strong communication skills, both written and verbal.

   - Familiarity with major social media platforms (e.g., Facebook, Twitter, IG, Tiktok).

Creativity:

   - Ability to brainstorm and generate engaging social media content ideas.

   - Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus but not required

Content Creation:

   - able to develop creative and engaging content for various social media platforms.

   - Create visually appealing graphics, images, and videos to accompany posts.

Social Media Management:

   - Assist in scheduling and publishing content across different platforms.

   - Monitor and respond to comments, messages, and mentions.

Trends and Research:

   - Stay updated on social media trends, algorithm changes, and best practices.

   - Conduct research on competitor social

Time Management:

   - Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Writing Skills:

    - Ability to write engaging and concise copy for social media

**LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Position: Email Sales Specialist

Schedule: Monday to Friday, 8:00 AM to 5:00 PM (EST)

Salary Range: $1, 00 to $1,200 per month

Responsibilities:

• Selling whole sale food ingredient products to smoothie venues via cold email
• Create compelling email templates and persuasive content to engage potential clients
• Research and identify target customers based on specific criteria
• Crafting personalized emails to send to business owners (mostly smoothie cafes, restaurants or Food and Beverage companies)
• Send outbound sales emails to generate leads and create opportunities
• Responding to leads and setting up meetings with sales reps.
• Nurture leads through follow-up emails to build relationships and trust
• Coordinate with the sales team to track and monitor lead progress
• Maintain accurate records of all sales activities and customer interactions
• Keep up-to-date with industry trends and best practices in email sales techniques

Requirements:

• Previous experience in email sales or a similar role
• At least 2 years of experience in email management/ creating emails.
• Excellent written communication skills with a strong command of the English language
• Proven ability to write persuasive and engaging emails
• Strong research and analytical skills to identify target customers
• Ability to work independently and meet sales targets
• Proficiency in email tools such as Gmail, Outlook, or similar platforms
• Experience using CRM systems for lead tracking and management
• Ability to adapt to changing priorities and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented

TBC

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Paid Ads/Media Specialist

Working Schedule:  Monday - Friday,  Flexible Working Hours but must have an overlapping time following Mountain Standard Time

Salary Range:  USD 900- USD 1500 per month

ABOUT THE COMPANY
We are a dynamic and rapidly growing company specializing in unique home goods products. With an expanding product line, we are committed to reaching and captivating our target audience through strategic digital advertising campaigns.

ABOUT THE ROLE:

We are seeking an experienced Paid Ads/Media Specialist to join our team. This role will be pivotal in managing and optimizing our digital advertising efforts across various platforms including Facebook Ads, Google Ads, TikTok Ads, and more as we expand our advertising reach.

RESPONSIBILITIES:

• Develop and execute effective paid advertising campaigns on platforms such as Google Ads, Facebook Ads, and others.
• Conduct comprehensive keyword research and audience targeting to identify opportunities for campaign optimization.
• Craft compelling ad copy and visual elements to engage and entice our target audience.
• Monitor campaign performance metrics closely and provide actionable insights for optimization.
• Utilize A/B testing to refine ad variations, landing pages, and audience segments for maximum effectiveness.
• Stay abreast of industry trends and best practices to continuously improve campaign performance.

QUALIFICATIONS:

• Minimum of 3 years of proven experience as a Paid Ads Specialist or in a similar role.
• Deep understanding of various paid advertising platforms, including Google Ads, Facebook Ads, and LinkedIn Ads.
• Proficiency in data analytics tools to track, measure, and optimize campaign performance.
• Strong analytical skills with the ability to interpret data to inform decision-making.
• Excellent written and verbal communication skills.
• Detail-oriented with exceptional organizational and project management abilities.

Preferred Qualifications:

• Demonstrated track record of delivering results through digital advertising campaigns.
• Proficiency in creating compelling images and content for successful ads.
• Experience in generating comprehensive reports showcasing campaign success, audience insights, and ad performance.
• Ability to edit landing pages to align with ad messaging and optimize conversions.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Onboarding Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Onboard aides in using client app tool
• Make outgoing calls to aides to follow up on their click in for the day   
• Handle both inbound and outbound calls         
• Responds to SMS, communicates to aides via text

• At least 6 months BPO experience in a voice account
• Experience in recruitment/onboarding is a PLUS
• Excellent verbal and written English skills
• Attention to details is required
• Willing to work onsite in Buendia, Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position: Technical Support Representative

Working Hours: Full time; 40 hours/week (Eastern Time Autonomous Hours)

Salary Range:  USD 900 - USD 1500/month

Job Summary:

If you love technology and setting users up for success, come join us at Astrohaus as a Customer Success Specialist! This role is at the heart of our mission to deliver exceptional service and support to our users. You will be the go-to expert for users on all things, from guiding them in unlocking the full potential of their devices to troubleshooting technical issues with patience and empathy.

Here, you’ll help us deliver exceptional service and support and live up to our values:

● Make the customer feel heard.

● Have the correct answer.

● Follow-up and follow-through.

In this role, your primary responsibility will be to assist customers through the help desk, including

email, phone, chat, and video meetings to answer any questions and, generally, to make sure our

customers feel supported. It's all about making people feel heard.

The goal is to educate the consumer with the right information at the right time without overwhelming

them. We want the customer to feel supported throughout the buying journey and develop product

mastery.

Tasks:

1. Day-to-day direct support for customer questions

• Inquiry Resolution: Promptly and efficiently resolve customer inquiries related to the usage, features, and benefits of products. This includes providing clear, concise, and accurate information to enhance customer understanding and satisfaction.
• Technical Support: Address technical inquiries and issues via phone, email, live chat, and video calls. This includes troubleshooting problems, providing step-by-step solutions, and escalating issues to the engineering team when necessary.
• Customer Onboarding: Welcome new users and provide them with the necessary resources and guidance to get started with their app. Eventually, this will include 1:1 video sessions with new customers.
• Follow-Through: Follow up on resolved customer questions to ensure satisfaction

2. Documenting and improving the customer success experience

• Feedback Loop: Act as the voice of the customer within the company. Gather user feedback on product features, user experience, and service satisfaction to inform product development and improve customer service practices.
• Documentation: Suggest updates to documentation, including FAQs, troubleshooting guides, and how-to articles based on conversations with customers
• Continuous Learning: Stay updated on new product features, technology updates, and
• customer service best practices to ensure the highest level of support.

Qualifications:

• Education: High school diploma or equivalent
• Experience: Minimum of 2 years in customer service, technical support, or a related client-facing role. Experience in a technology-focused environment is highly preferred.
• Must be comfortable in providing customer onboarding support via Zoom video call.
• Technical Skills: Proficient with customer service software and tools and able to quickly gain familiarity with products and services.
• Communication Skills: Excellent verbal and written communication abilities. Must be able
• to convey information clearly and effectively.
• Problem-Solving Skills: Strong analytical skills with the capability to assess problems and propose effective solutions.
• Language Skills: Excellent English Communication Skills

The Delivery Leader – Candidate Attraction will develop and lead client relationships delivering brand and talent marketing solutions that enable direct clients and our client teams to drive candidate generation performance, and maximize the value of the client’s employer brand. The key result areas for this position are delighting internal and external customers leading delivery of solutions to exceptional standards.

Duties and Responsibilities:

Solutions: Knowledge

• Apply strong knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Create and lead on the delivery of customized brand solutions and strategies based on the clients' needs.
• Create, design, and launch new services and solutions - a suite of assets for existing client offerings.

Customer: Growth and Optimization

• Serve as a partner to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• Create high visibility and reputation with Cielo peer group (CSD-level), leading to ongoing Client Development opportunities.
• Share new products/services/case studies with account teams at QBRs or running a 'stimulus session'.
• Support Cielo's reputation growth; contributing content and participating in the market network.

Operations: Performance

• Support delivery capability in ensuring a sustainable operating model for brand and digital solutions in collaboration with regional business leaders and executive operating boards.
• Own service delivery standards, management and governance within their portfolio.
• Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Provide insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership and development of designated staff; train them in areas of subject matter expertise, ensure they understand core skills and build skills of future brand practice leaders.

Looking for a highly skilled individual ready to unleash their tenacity and drive to change the world. As a Web Analysis and Project Management Senior Specialist, you'll spearhead transformative initiatives in brand experience, user adoption, automation, compliance, performance analytics, and cost efficiency. Your role is pivotal in implementing and operating best practices that revolutionize our digital landscape. Dive deep into web analysis, project management, and brand experience enhancement, ensuring seamless operations and maximum impact. Your passion for innovation and unwavering dedication will drive our mission forward. Join us in shaping the future, where every decision and action propels us towards a better world. Let your expertise thrive as you lead with vigor and determination.

The Guest Service Representative is responsible for providing excellent customer service to guests and inviting potential guests to attend a personal preview at our onsite/offsite sales gallery. Secondly the individual is also responsible for generating qualified leads for the company. All Guest Service Representative represent Anantara Vacation Club in a courteous, enthusiastic and diligent manner. All guests that are invited will be required to attend a 120-minute sales presentation on the benefits of shared ownership with Anantara Vacation Club. Guests must be invited with full understanding of the offer and adheres to the Details of Participation.

Key Responsibilities

• Be the face of the company in the marketplace at your designated work locations.
• Team member must have excellent customer service skills as well as problem solving skills to approach the guest. And have sales skills such as overcoming objections and persuade the guests to attend the preview presentation.
• Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
• Complete necessary paperwork for tour bookings generated during your designated shift
• Ensure work location is neat and tidy
• Attend scheduled team meetings

#LI-PS2

Know more about the team 

We are looking for a highly-driven and motivated Channel Development Specialist to join our fun, professional and dedicated Shops Department based here in Manila. Our Shops Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. The Shops Department focuses on creating premium experiences for foodpanda's top tier grocery and retail partners. We own the growth and development of these partnerships, striving to achieve and expand our win-win relationship to maximize profitability and client satisfaction. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!

Responsibilities 

• Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
• Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance.
• Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda shops
• Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions
• Communicate clearly the progress of monthly/quarterly initiatives
• Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
• Work closely across Content, Sales and Marketing teams for front-end enhancements, campaign participation and demand generation

Requirements 

• At least 3 years’ experience in sales or account management role 
• Ability to analyze and draw inferences from data
• Experience in delivering client-focused solutions based on partner vendors’ needs
• Detail-oriented with proven ability to manage multiple projects at a time
• Great communication and interpersonal skills
• Self-motivated and goals oriented
• Proficiency in English
• Knowledge in the use of Salesforce preferred

What we offer 

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Global Strategic is looking for a Registered Nurse and this could be you. Be part of our growing BPO Company and receive a P20,000 signing bonus + quarterly bonus when you get hired! We are looking for applicants who are detail-oriented individuals, has good communication skills, willing to work in our Bacolod site, amenable to work night shift, and can start ASAP.

Location:
Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City, Metro Manila

Interested in applying? You may send your resume to Careers@GlobalStrategic.com

Visit our website at www.GlobalStrategic.com for more info or check our Facebook page at www.facebook.com/globalstrategicrecruitment

• Must be a Registered Nurse
• Must be able to communicate in English fluently (both oral and written)
• Must be willing to work on shifting schedule
• Must be keen to details
• No work experience required
• Can start ASAP

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Shift Lead, you are responsible for executing processes defined by the client or management. You will need to efficiently manage a large amount of information that is often sensitive or confidential. The role will require keen attention to detail while maintaining productivity at defined proficiency levels. You will be working with different tools and databases to gather and store data. You are expected to advise on the most efficient ways to gather and store information. You will prioritize and batch information for data entry and complete information analysis for procedures and reports. You will be responsible for guiding Advisors and Associates.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Team Leadership: Supervise and lead a team of team members during the assigned shift. Provide guidance, coaching, and support to ensure team members meet their goals and objectives.
• Quality Assurance: Ensure support and acknowledgment of quality standards aligned with our client and customer experience. Implement quality control procedures and address any quality issues promptly.
• Performance Metrics: Monitor and track key performance metrics, and take corrective actions as needed to meet or exceed performance targets.
• Training and Development: Train new associates and provide ongoing training to existing team members to enhance their skills and knowledge. Foster a culture of continuous improvement.
• Communication: Maintain open and effective communication channels with team members, other shift leads, and management. Report any issues, escalations, or opportunities for improvement.
• Problem Solving: Address operational challenges and resolve issues that may arise during the shift. Collaborate with other departments to find solutions to complex problems.
• Helpdesk Management: Ensure the helpdesk is managed by checking agent availability and SLA tickets. Ensuring you are available as the POC in the management queue to do escalations. 

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Bachelor's/College Degree in any field you’re passionate about!
• 1 year of leadership experience.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.
• Excellent verbal and written communication skills.
• An ability to understand and communicate complex ideas to clients.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• Ability to accept feedback gracefully and with an open mind.
• Customer orientation and ability to adapt/respond to customers with diverse backgrounds.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

As a Performance Incentive Analyst, you will play a crucial role in analyzing and optimizing incentive programs within the organization. Your primary responsibility will be to evaluate the effectiveness of existing incentive structures and propose enhancements to drive desired behaviors and outcomes. You will collaborate closely with various departments, including Human Resources, Finance, and Sales, to ensure that incentive programs align with business objectives while motivating employees to achieve peak performance.

Key Responsibilities:

• Conduct thorough analysis of performance data to assess the efficacy of incentive programs.
• Identify trends, patterns, and areas for improvement to enhance the impact of incentives on employee motivation and productivity.
• Collaborate with stakeholders to design and develop incentive programs tailored to different roles, departments, and organizational goals.
• Utilize financial modeling techniques to forecast the costs and potential returns of incentive programs.
• Maintain accurate and up-to-date records of incentive-related data, including performance metrics, payout calculations, and program guidelines. Implement robust data management processes to ensure data integrity and confidentiality.
• Communicate incentive program details, changes, and updates to relevant stakeholders across the organization.
• Monitor ongoing performance trends and evaluate the impact of incentive programs over time. Proactively identify deviations from expected outcomes and propose corrective actions as needed to optimize program effectiveness.
• Continuously seek opportunities to enhance the design and administration of incentive programs through feedback analysis, benchmarking, and best practice research.

• Bachelor's degree in Business Administration, Finance, Human Resources, or related field is a plus!
• Proven experience in incentive program management.
• Proficient in Google Workspace, specifically in Google Sheets.
• Excellent English communication and presentation abilities.
• Detail-oriented mindset with a focus on accuracy and quality in data management and analysis.
• Ability to collaborate effectively across cross-functional teams and influence stakeholders at all levels of the organization.
• Familiarity with incentive plan design principles, performance measurement methodologies, and regulatory compliance requirements.
• Willing to work in the Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core I5 above) with an internet connection of at least 10mbps.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Real Estate Virtual Assistant and Client Relations Specialist

Schedule: Flexible (total of 40 hours/ week)

Salary Range: $800/month - $1500/month



Job Description:

As a Real Estate Virtual Assistant and Client Relations Specialist, you will play a pivotal role in ensuring the satisfaction and retention of our existing customers while also assisting potential customers in understanding and navigating our services. You will be responsible for managing support emails, handling inbound calls, and providing top-notch assistance through our CRM system.

Key Responsibilities:

Email and Phone Support: Manage and respond to support emails promptly and efficiently. Handle inbound calls via our CRM, addressing customer inquiries, and professionally providing solutions.

Customer Interaction: Build and maintain positive relationships with existing parkers. Address their concerns, provide information, and ensure a high level of customer satisfaction.

New Inquiry Handling: Engage with new inquiries, explain our services, and assist in the onboarding process. Guide potential customers through our offerings to meet their needs.

Issue Resolution: Work to resolve customer issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary.

Documentation: Maintain accurate and detailed records of customer interactions, feedback, and resolutions in the CRM system.

Serve as the primary point of contact for current and prospective residents.

Additional Responsibilities:

Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events.

Follow-up with residents of delinquency accounts.

Execute paperwork, including leases, lease amendments contracts (property level), lease renewals, etc.

Communicate important announcements and notices to residents across different channels.

Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks.

General office management (office supply orders, maintenance requests, scheduling couriers, etc.).

Manage monthly asset management fees for all assets/entities.

Prepare monthly executive and employee expense reports, receipt filings, and data uploads.

Coordinate with legal counsel for annual shareholder/partnership resolutions and filings.

Perform market research.

Manage contact lists.

Calendar and appointment management as needed.

Prepare tasks and reminders for the team and follow up as needed.

Assist residents with processing rent payments.

Qualifications:

Ability to analyze and resolve customer issues effectively and efficiently.

Comfortable using CRM systems and other customer support tools.

Ability to prioritize tasks and manage time effectively to meet service-level agreements.

Ability to adapt to changing processes and procedures in a dynamic work environment.

Proven experience as a Client Relations Specialist.

Knowledge of customer relationship management (CRM) practices.

Our team is looking for CSR (Sales) and this could be you!
Apply now and be part of our Global Strategic team!

To know more about us, you may visit Global Strategic Recruitment Facebook page.
Mandaluyong Site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City near MRT Boni Station.
Bacolod Site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Visit our website at www.GlobalStrategic.com

Qualifications:

• Should have completed Bachelor's degree or at least two (2) years in college/vocational/short course certificate
• Must have proven experience in Sales, Cold calling, and Appointment Setting
• Proficient in using CRM and telephony software
• Excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment.

You are someone who can find the diamonds in the rough out there in the industry to fit our organization needs. To be successful in this role, you should be someone who loves challenges and who loves to get noticed for closing tough roles in tough requirements (basically launch moonshots!). 

This role will be based in Manila, Philippines and it is a 1-year Fixed term contract role to support Philippines based hires for the Regional Team. 

Responsibilities: 

• With the world as your platter, you will identify and source top talents across multiple functions and job levels.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the pre-selected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager (candidate profile based on screening, phone interview and tests).
• You will own end-to-end recruitment process for each role assigned, including but not limited to sourcing, pre-screening, coordinating assessments & interviews, conducting reference checks, extending offers & maintaining the relationship until the new joiner onboards (with candidate experience as the primary performance indicator).
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

The Technology Operations Analyst is responsible for working and liaising with AGS Program Office (PO) Teams to successfully sustain and evolve the technologies critical to the success of AGS client programs. This position includes developing a strong partnership, expertise, and oversight with specific Technology Partners, to ensure they strive for world class service and remain committed to continuous improvement in their products and services to help AGS achieve both short-term and long-term Client business objectives.

This position will be recognized as the technical subject matter expert for the specific technology. Analyze reoccurring technology incidents and identify areas of operational efficiencies for program improvements and growth to provide strategic consultation or resolution to AGS PO, Clients, and Technology Partners. This role is an AGS Technology Operations strategic position meant to drive significant improvements in PO processes, technologies, operations, efficiencies, and profitability. 

Responsibilities

• Support new user administration, including internal and external user provisioning
• Maintain internal and external process documentation to support user provisioning
• Support user security updates, including user role permissions and Identity management
• Understand the business operations, goals, and strategies of all POs for their assigned VMS technology and contribute to their success.
• Works closely with Technology Partners to align and lead them toward AGS Client objectives, account goals, and priorities.
• Acts as the escalation point for the POs about the VMS technology.
• Collaborates with other Professional Services team resources to serve our POs and Clients better.
• Establishes open communications with Technology Partners and PO teams.
• Provides best-in-class solutions and expertise for all technology support processes, incidents, and service requests.
• Is consulted and supports the Technology Operations workstream for new program implementations, technology implementations, and program expansions.
• Leads the planning, facilitation, and communication activities for significant technology releases for assigned accounts to ensure quality.
• Overall oversight for all technology service requests (enhancements, configuration changes, etc.) for their specified technology accounts to ensure appropriate levels of documentation, planning, vetting, prioritization, and testing to ensure quality implementation.
• Facilitates and participates in Client meetings around VMS technology issues, demos, or future service requests as required by the PO.
• Conducts Operational Assessments with the Technology Partner and PO on identified Client accounts. Responsible for driving agreed-upon deliverables.
• Analyze overall incidents and service requests to identify gaps in functional areas to drive problem resolution for items identified

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Executive Assistant

Work Hours : Monday to Friday 9-5pm EST

Pay Range : USD 900-1,200/month

Company/Client Overview:

They help homeowners tackle problems, sell your house, and reach your goals faster.

Duties and Responsibilities:

• Travel Management and Coordination:
• Arrange all travel accommodations including flights, hotels, and transportation.
• Prepare detailed itineraries and ensure all travel arrangements are made in accordance with company policies.
• Scheduling & Calendar Management:
• Maintain and organize executives' calendars, scheduling appointments, and meetings.
• Coordinate with internal and external stakeholders to schedule meetings efficiently.
• Inbox and Email Management:
• Monitor and manage executives' inbox, responding to or redirecting emails as necessary.
• Administrative Support:
• Handle all professional and personal administrative tasks and appointments for executives.
• Record meeting minutes accurately and distribute them in a timely manner.
• Meeting and Event Planning:
• Plan and execute meetings, conferences, and events.
• Coordinate logistics such as venue booking, catering, and audio-visual equipment setup.
• Document Preparation and Review:
• Prepare and review documents, presentations, and spreadsheets for accuracy and completeness.
• Ensure all documents are properly formatted and organized.
• Confidential Information Handling:
• Handle confidential information with discretion and maintain confidentiality at all times.
• Data Organization and Analysis:
• Organize and analyze data to support decision-making processes.
• Prepare reports and presentations based on data analysis.
• Office Management Tasks:
• Assist with office management tasks such as ordering supplies, maintaining equipment, and coordinating office maintenance.
• Basic Accounting/Bookkeeping:
• Perform basic accounting and bookkeeping tasks such as expense tracking and invoice processing.
• Basic Project Management:
• Assist with basic project management tasks including task coordination, progress tracking, and documentation.

• At least 5 years of relevant experience
• Preferably prior experience as a Real Estate Executive Assistant
• Proficient in Microsoft Tools (Word, Excel, PowerPoint) and Google Workspace.
• Strong communication skills, both written and verbal.
• Impeccable attention to detail and organizational skills.
• Ability to meet deadlines and prioritize tasks effectively.
• Ability to work independently with minimal supervision.

The Survey Programmer is responsible for programming market research screeners of low to medium complexity against client materials. Their goal is to meet and exceed clients’ expectations in terms of integrity of collected data, adherence to agreed timeline and budget. Programming is done on the M3’s proprietary qualitative programming platform. Survey Programmer is a contributor to overall department efficiency by adhering to current best practices. They are required to work independently after the initial training.

Maintain full responsibility for online survey development and related tasks:

• Thorough review of client materials and preparation of queries in a timely manner.
• End-to-end high-quality programming on M3’s proprietary qualitative programming platform.
• Strong understanding of screener flow supported by previous programming experience on any platform.
• Formulation of recommendations to ensure efficient programming and optimal data layout.
• Identification and contribution to implementation of workarounds to address programming challenges.
• Utilize their past experiences to support process improvement, with a goal to increase capabilities, efficiencies, skillsets, and competitive advantage in the marketplace.
• Expected to spend time reporting and receiving information to and from their manager and committed to learning the latest technologies in the data collection field.

Location: Philippines, remote position.

The Office Coordinator provides general office support with a variety of routine administrative activities. They also provide support to the local Office Manager or Delivery Center Manager and other leaders to ensure appropriate and efficient use of office resources.

• Work Location: Must be residing in Metro Manila, Philippines can work in Ortigas
• Work Arrangement: Full Onsite (5 days a week)
• Work Schedule: 2nd Shift (Earliest 10.00 am and latest would be 12.00noon)
• Specific Requirements: Experience in office coordination, and other tasks stated below.

Duties and Responsibilities:

• Answer telephones and direct callers to the appropriate resource, addresses, directions, phone numbers and other related information.
• Greet and direct visitors to the company. Assign badges, track and update visitor log.
• Assist in all kinds of events inside and outside the office, and with international visits, including agenda preparation, catering, facility prep, etc.
• Receive, sort and forward incoming mail; coordinate the pick-up and delivery of team members equipment and express mail services (FedEx, DHL and other local vendors).
• Assist in the ordering, receiving, stocking and distribution of office supplies and kitchen materials.
• Centralize receipts, coordinates expenses and ensure accuracy and timeliness of submission, in order to complete the submittal and approval by the Office or Delivery Center Manager.
• Partner with IT on updating the active directory and Yammer with transfers, promotions and terminations.
• Clerical duties such as photocopying, faxing, filing, and collating.
• Support Human Resources and Talent Acquisition team with new hire orientation and first day coordination at the local office.
• Support leaders to facilitate in country specific recognition and rewards, as needed.
• Serve as a back up to the Office Manager or Delivery Center Manager regarding general office support and maintenance requests and follow up.
• Work along with the local government agencies to ensure compliance to local health and safety laws and legislation.
• Answer general employee questions related to office needs.
• CCTV Monitoring
• Other duties as assigned.

Job Description

We are seeking an experienced and dynamic Sales Manager with a proven track record in sales, particularly in the US and international market. The ideal candidate will possess expertise in managing international sales teams, a strong background in dealing with clients in the United States, and proficiency in utilizing HubSpot for sales and marketing activities. The successful candidate should demonstrate excellent communication skills, a strong screen presence, and the ability to think strategically to drive business growth.

Job Responsibilities

• Develop and execute a comprehensive international sales strategy, with a primary focus on the international market.

• Identify key market trends, opportunities, and challenges to drive business development.

• Cultivate and maintain strong relationships with key clients. 

• Understand client needs and provide tailored solutions to enhance customer satisfaction and loyalty.

• Identify key stakeholders and understand their needs and expectations

• Identify potential customers or leads through various channels such as cold calling, email campaigns, networking, or inbound marketing

• Present a detailed proposal or quote outlining the terms, pricing, and conditions of the sale.

• Effectively attaining sales targets to the fulfillment of organizational objectives, ensuring alignment with strategic goals and fostering sustained business growth.

• Maintaining continuous and open communication with the  Sales Development Representative (SDR) team

• Effectively using HubSpot to streamline workflows and enhance customer engagement.

• Maintain a comprehensive understanding of HubSpot's functionalities and operations for ensuring a cohesive and effective approach towards our shared objectives

• Taking client calls for building good relationships and closing deals

• Use market insights to adapt and refine sales strategies for optimal performance.

• Adapt to changing market conditions and implement proactive strategies to address challenges.

• Provide regular and comprehensive reports on sales performance, key metrics, and market trends.

• Analyze data to make informed decisions and continuously improve sales strategies.

We are seeking a highly motivated and results-driven Senior Sales Development Representative (SDR) to join our growing sales team. The Senior SDR will play a crucial role in identifying and qualifying potential leads, initiating contact with prospective customers, and setting up appointments for our sales team. If you are a self-starter with excellent communication skills and a passion for sales, we want to hear from you.

Job Responsibilities

• Team Leadership: Lead, mentor, and inspire a team of Sales Development Representatives to achieve and exceed targets.
• Strategy Development: Collaborate with sales and marketing teams to develop and refine lead generation strategies and tactics.
• Process Optimization: Continuously improve sales development processes and workflows to maximize efficiency and effectiveness.
• Training and Development: Provide ongoing training, coaching, and feedback to SDRs to enhance their skills and performance.
• Performance Management: Set clear performance expectations, track metrics, and provide regular performance reviews and constructive feedback.
• Lead Generation: Personally contribute to lead generation efforts by identifying and engaging with potential prospects through outbound prospecting activities.
• Pipeline Management: Monitor and manage the lead pipeline to ensure a steady flow of qualified opportunities for the sales team.
• Cross-Functional Collaboration: Work closely with sales, marketing, and other teams to align strategies, share insights, and drive overall business objectives.
• Reporting and Analysis: Generate regular reports on key metrics and performance indicators, and provide actionable insights to drive improvements.

Skills Requirement

• Strong verbal and written communication skills.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) is advantageous.
• Ability to work in a fast-paced and dynamic environment.
• Proven experience in sales development or inside sales, with a track record of exceeding targets.
• Previous experience in a leadership or mentoring role, preferably in a sales environment.
• Excellent communication, interpersonal, and leadership skills.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Results-oriented mindset with a strong focus on achieving and exceeding goals.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Required Experience

• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
• 5+ years of experience in Sales Development

Reporting to the Head of Communications and Public Affairs, the successful candidate will play a key role in developing and implementing foodpanda’s public policy strategy and programmes to optimize the business and operating environment. Working collaboratively with various business functions in foodpanda, the successful candidate will be a key contributor in maintaining the company’s good reputation and standing among the communities in which we operate.

• Develop foodpanda’s internal public policy strategy and programmes on topics relating to the tech and food delivery sector, including but not limited to employment, gig work, sustainability, competition, as well as consumer & data protection
• Collaborate with internal and external stakeholders to implement foodpanda’s policy stance and programmes
• Build foodpanda’s stakeholder network within the public sector, academia, professional associations, NGOs, and more, both at the central and local levels (travel to provinces, regional company offices, and other key locations are required)
• Communicate and advocate for foodpanda’s policy positions by (a) drafting position papers on proposed legislation, (b) responding to concerns from government stakeholders, (c) developing policy communications materials in consultation with key internal stakeholders such as PR/communications, legal and operations; and (d) where needed, represent foodpanda at government meetings/Congressional hearings
• Contribute to foodpanda’s efforts in uplifting riders, vendors, and our communities through relevant initiatives
• Identify and pursue partnerships with government agencies, key opinion leaders, or credible organizations to build thought leadership
• Drive the implementation of these initiatives and programmes, and track and review the effectiveness of the same