• Collaborate with the Learning and Development team to design and develop training materials, presentations, and resources for various employee development programs. 
• Support the logistics and coordination of training sessions, including scheduling, room setup, and participant communication. 
• Help create engaging multimedia content, including videos, e-learning modules, and interactive activities, to enhance the effectiveness of training materials. 
• Assist in the administration of the LMS, including course enrollment, tracking training completion, and generating reports. 
• Collect feedback from participants and assist in analyzing training evaluation data to measure the impact of learning initiatives and identify areas for improvement. 
• Stay updated on industry trends and best practices in learning and development to contribute innovative ideas and solutions. 
• Participate in special projects and initiatives related to talent development and organizational learning as assigned.

The Senior Information Systems Auditor will be responsible for providing independent, objective assurance and consulting on the Company’s Information Technology (IT) environment within Aboitiz Foods. It evaluates and assesses the organization’s information technology systems, processes, and controls to ensure that they comply with relevant regulatory, legal, and industry standards and that they operate effectively and efficiently.  The role directly reports to the Group Information Systems Audit Manager.

Key Duties and Responsibilities

• Develop audit plans and programs to evaluate various information systems of the Company in order to ensure the integrity of data, the safeguarding of assets, and the efficient processing of transactions.
• Perform compliance and substantive tests to analyze and effectively evaluate IT areas and identify opportunities for improvement.
• Document audit results to evidence work performed and support findings.
• Prepare reports, memos and presentations to inform management and the Audit Committee of audit results, opportunities for improvement and recommendations.
• Provide timely updates to management on the progress of audits and escalate any issues as appropriate.
• Discuss audit observations and recommendations with management and process owners to obtain feedback. action plans, and target implementation date.
• Develop and maintain a business partner relationship with auditees to review, evaluate and make recommendations on the Company’s information systems to improve controls and productivity. This requires a balanced knowledge of business, technology and audit experience to ensure recommendations are practical and effective.
• Monitor and follow up on management action plans to ensure timely and effective implementation
• When needed, provide support to external auditors to ensure timely completion of their audits.
• Maintain proficiency by staying updated on industry best practices, emerging technologies, and regulatory requirements related to information systems through seminars, research and self-study.
• Participate in the internal control projects covering all operations where necessary for the group of companies.
• When needed, manage and provide support to outsource and co-source parties to ensure the timely completion of their projects.
• Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management, etc. Performs other tasks as may be assigned by the immediate superior.
• Cascade relevant learning or perform training to share knowledge with the team as part of continuous learning.
• Help prepare audit committee reports and fulfill other reporting requirements.

• Support the total partnership team (payments, NON-CPG and CPG/FMCG campaigns) through development and execution of brand/marketing campaigns.
• Plan marketing campaigns to grow the partners business objectives tied to new and existing verticals within the platform (food delivery, pandamart and shops).
• Implement campaigns by working with internal stakeholders (local and regional) which includes content ideation, development, and set-up.
• Closely monitor campaign execution, and its performance against targets; while simultaneously recommending enhancements as needed.
• Manage and monitor the partnerships teams’ communication calendar.
• Assist in document collection and proper document storage of the partnerships campaign.

• Assist with vendor communication during application migration processes.
• Support the team in managing device supply and distribution.
• Analyze and identify gaps in vendor support processes to enhance efficiency.
• Provide technical troubleshooting and support to vendors as needed.
• Perform other ad-hoc tasks to assist vendors in their daily operations.

• Participate in all phases of the Microsoft Dynamics 365 for Finance ERP (“D365”) project life cycle including analysis, design, build, test, train, cutover, operations, and support.
• Conduct client workshops to define business requirements required for them to successfully implement the ERP solution.  Capture these requirements in Business Scenario Documents/ Functional Requirements Documents / User Stories per the requirements of the project.
• Writing design documents for any customizations and reports for D365. Ensure the design documents capture boundary conditions and include comprehensive test scenarios.
• Configure D365 for General Ledger, Accounts Payable, Accounts Receivable, Credit and Collections, Fixed Assets, Tax, Bank Management and Financial Reporting.
• Data mapping and import data into D365 using data entities.
• Do field mapping between D365 and other integrating systems.
• Perform testing including functional testing, integration testing and automated testing using the Regression suite automation test tool.
• Conduct training for D365 and associated systems to clients.
• Provide pre-go live and post go live support to clients.
• Write 1-2 D365 functional blogs articles per year on the Unify Dots blog.

Reporting to the Marketing Manager, the E-Commerce Supervisor will lead the online sales and will elevate the digital shopping journey for customers. The role will be dedicated to maximizing the potential of e-commerce platforms such as Shopee and Lazada, and aims to spearhead strategic initiatives that drive sales and fortify our brand's prominence within the competitive online pet industry. He/She will be skilled in fostering collaboration across diverse teams, and will be orchestrating innovative strategies that ensure sustained growth and customer satisfaction

Key Duties and Responsibilities

Strategic Planning:

• Develop and execute strategic plans tailored to the pet food category, aiming to enhance product visibility and desirability.
• Align promotional activities and campaigns with Shopee & Lazada's platform, resonating with pet owners

Partnership and Relationship Management:

• Foster and maintain strong relationships with key account managers and stakeholders at e-commerce platforms, ensuring seamless and collaborative partnerships.
• Manage relationships with internal and external stakeholders, including vendors and third-party systems, to ensure smooth operation and integration.
• Stay updated on platform updates, policies, and industry trends, providing insights to internal teams.

Marketing Collaborations:

• Collaborate with marketing teams to implement SEO, SEM, and digital marketing strategies to enhance online visibility and attract customers.
• Work jointly with e-commerce platforms marketing teams to explore co-marketing opportunities and promotional campaigns.
• Ensure effective representation and promotion of our brand through Shopee & Lazada's marketing channels.

Sales Growth:

• Set and exceed sales targets for pet products on Shopee & Lazada, collaborating closely with sales and marketing teams.
• Analyze pet industry trends and sales data to identify growth opportunities and optimize performance.

Inventory Management:

• Coordinate with supply chain and logistics teams to ensure optimal inventory levels for pet food products.
• Monitor stock levels, sales velocity, and promotional activities to maintain balance between demand and supply.

Reporting and Analysis:

• Provide regular reports on sales performance, customer feedback, and market trends.
• Offer insights and recommendations to optimize product listings, pricing strategies, and promotional activities.

• Motivates a team of Technical Support Associates through performance coaching, career planning and setting educational objectives.
• Participates in quality calibration and validation sessions.
• Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.
• Improves productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting, and employee engagement.
• Facilitates customer resolution for escalated calls and engage the necessary technical support.
• Follow up with unsatisfied customers to ensure issues are resolved and the customers are satisfied
• Reports operational achievements and progress to the operations manager on a regular basis including statistical analysis and improvement of action plans.
• Works with operations manager to ensure operational consistency.
• Builds relationship with the operational and technical department management of our key customers.
• Develops a strong relationship with the sales teams to increase support services agreements sales. This includes negotiating and closing services contracts.
• Delivers and exceeds on all Team performance targets.
• Contributes technical solutions to the IT Knowledge Base

Perform all cash related aspects of facultative assumed & ceded accounting including cash entry, cash application, cash reconciliation, and assist with collections.

• Enter daily cash receipts and disbursements in the reinsurance system
• Apply cash receipts and disbursements
• Assist in collecting overdue account receivable/payable balances
• Research, document, and resolve unapplied cash issues
• Work closely with other Reinsurance Accounting team members to resolve cash discrepancies
• Prepare monthly cash reconciliation
• Prepare monthly billing statements
• Review and post bound XOL contracts in the reinsurance system
• Ensure effective SOX controls are maintained and followed

Shift: Night Shift

Procurement Analyst is responsible for analyzing procurement processes, managing supplier relationships, and ensuring that purchases align with the company’s budget and strategic goals. This involves data analysis, contract management, and collaboration with various departments to optimize procurement strategies. Procurement Analyst is also responsible in ensuring that the organization operates efficiently and cost-effectively through smart procurement practices.

• Work closely with internal teams (Finance, Operations, Legal) to align procurement strategies with business objectives
• Check proposed purchases against approved budget, including business segment allocation.
• Confirm approvals and explanations are attached to purchase requisitions for all variances from budget.
• Ensure purchase requisitions include correct business segment allocation. 
• Constant communication with IT Finance and business segments about invoicing and reporting against all existing purchase orders.
• Analyze purchasing data to identify trends, cost-saving opportunities and areas for improvement
• Assist in evaluation and maintenance of relationships with vendors, assessing performance and ensuring compliance with contracts.
• Assist in drafting and negotiating contracts, ensuring favorable terms and compliance with legal requirements.
• Prepare reports and presentations for management to communicate procurement performance and opportunities for improvement
• Ensure deliveries are made on-time; determining supply needs and researching potential suppliers.
• Monitoring the company's demand for products to avoid supply shortages.

Shift: Night Shift

The Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of outstanding premiums. In this position, you will be assigned Direct Billed reports/policies to manage. This role will have interactions with brokers, insureds, underwriters and other members of the finance team.

Daily operations for Direct Bill Support and communication with Direct Bill digital brokers
o Monitor incoming Direct Bill payments to confirm daily receipts.
o Report and follow up on daily payment failures.
 Responsible for all direct bill daily reports that support the daily reconciliation for Direct Bill
 Issuing cancellation notices for non-payment of premium
 Administrative support for past due policies and aging premium balances over 30 days
 Prepare and submit policy paperwork to the Finance Manager to prep for disbursements of premium
 Generate and save monthly commission statements and request disbursements
 Assist in research for client/brokers escalations to our call center
 Middle Market Invoicing support
o Monitor daily Middle Market Premium Activity and daily invoices to ensure all items are billed
o Confirm /validate that invoices are correct and display proper due dates, amounts, etc.

The successful candidate will facilitate and actively participate in operational data projects and ongoing data support for the team. Facilitate and coordinate achievement of the team’s delivery goals, while incorporating providing improved efficiency, increased IT system efficacy, better alignment of resources, and decreased rework in daily operations for end-to-end business processes.

• Manage large-scale data projects and work closely with business subject matter experts
• Work collaboratively across Arch departments to help improve data availability and data quality
• Define data requirements for vertical and horizontal data stores
• Perform data store testing, logging errors and collaborating with the team to initiate and implement remediation strategies
• Collaborate with the Ceded Reinsurance Operations team to define data requirements, perform testing and post-implementation activities for reinsurance automation efforts
• Provide ongoing production support on data analysis and reconciliations

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila, Philippines.

This role offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our shared service operations in the EU markets.

Key Responsibilities:

• Lead a team responsible for managing billing processes across the EU markets.
• Monitor and ensure Service Level Agreements (SLAs) and OKRs are consistently met, both for internal teams and outsourced providers (where applicable).
• Champion operational excellence through standardization and automation initiatives, enhancing customer satisfaction.
• Oversee the onboarding and integration of new markets or processes into the Shared Service Centre.
• Drive functional governance, including SLA/KPI performance tracking, issue resolution, and project prioritization.
• Provide stakeholders with timely reports and analyses to facilitate strategic decision-making.

Additional Responsibilities:

Reporting to the EU Order to Cash Regional Process Owner (RPO), this position will work closely with commercial teams, support centers, and in-country teams. The Service Delivery Lead will be responsible for ensuring the efficient execution, monitoring, and reporting of billing processes across the EU region. A key focus will be identifying operational improvements and collaborating with the Transformation and IT teams to implement automation initiatives.

Core Deliverables:

• Ensure vendors and restaurants are paid accurately and on time, in line with SLAs or contractual terms.
• Maintain effective communication and coordination with all relevant stakeholders.
• Provide monthly reporting and insights to support in-country teams.
• Build and manage a high-performing service delivery team.
• Research, track, and resolve billing issues promptly.
• Ensure invoice accuracy by verifying master data and reviewing revenue recognition journals that impact regional financials and payments (if applicable).
• Continuously improve billing processes, ensuring SLAs are met, and escalate issues for timely prioritization.
• Manage the governance process with stakeholders through regular business reviews (weekly, monthly, quarterly).
• Support the onboarding of new countries into the regional office.
• Other duties as assigned by the RPO

This role is responsible for designing and delivering insightful, moderately complex analyses and reports to empower business partners across the enterprise. The ideal candidate is highly skilled in data acquisition, processing, visualization, and automation enabling them to provide actionable insights that drive data-informed decision-making. Their work will directly support the organization’s strategic goals, ensuring that stakeholders have the information needed to make effective and timely decisions.

• Perform data collection and management and ensure data integrity and readiness for analysis
• Support the reporting and analysis strategy
• Perform spend analysis and data modeling
• Perform and then provide analysis of process reports
• Perform analyses using large datasets and multiple data sources
• Define company data assets and manage and improve existing reporting systems
• Assist in preparing compliance-related reports and procedural documentation
• Develop custom reports for customers and provide management support
• Develop data reports and dashboard visualizations
• Develop, maintain, and innovate data dashboards visualization and applications
• Contribute to various and simultaneous process efficiency to streamline processes, improve customer experience, and increase productivity; produce data quality reports for decision making
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role is primarily responsible for handling the learning administration activities including handling global learning systems administrative management and vendor management activities. It will also provide Learning Management System (LMS) administration, technical support, and reporting of learning programs.

Responsibilities & Duties

• Perform complex tasks and serve as an administrative/technical SME for LearnUpon and other relevant LMS.
• Serve as learning technical lead complex Learning projects and work with subject matter experts, outside consultants, and vendors as required – FTP/API knowledge
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed – “newsletter” monthly/report
• Develop and prepare reports and analyses on workload management, SLA achievement, quality, and process efficiency and other related management reports and audits – “newsletter” monthly/report; related to the previous item
• Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating it as and when necessary – “case management”/escalation matrix (AECOM employee vs. Admin)
• Owns technical piece of Degreed system including roles/permissions, content provider integrations, system settings, and technical deployment of LMS system enhancements.
• Serves as core technical lead for LearnUpon LMS, facilitates training, system configuration/architecture, integration into Degreed.
• Executes the tactical setting up of global learning programs.
• Monitor data feed for all learning systems, data architecture and holds regular audits to clean up user data in LU, Degreed, LinkedIn Learning and sync with Workday. Manages LMS consultant user account creation approval process.
• Monitors and owns global reporting groups set up in Degreed and LearnUpon to reflect consistent system data architecture. Assists global reporting and dashboard needs.
• Oversees IBM IT support team and facilitates troubleshooting with vendor support to uncover the root cause of issues reported.
• Manages access to learning history archives and liaises with GBS support team to resolve employee cases.
• Makes large scale assignments for safety and compliance
• Assists administrators in completing high-risk tasks like wide-scale enrolments or history migration files.
• Creates and maintains new user/admin training materials as needed
• Maintains training documentation and existing vendor/content integrations in Degreed

1. Provides Order Management support for the following initially identified processes:

• Order Processing
• Order Revisions
• Stock Enquiry and lead time (Either with existing PO/or no PO)
• Material Movement
• Outstanding Report (Admin Task)
• Completion Invoice Report (Admin Task)

2. Ensures and maintains high level of customer service by taking ownership of customer enquiries and handling of orders from receipt to the closure of sales.

3. Responsible in providing Sales revenue report on a Monthly basis.

4. Provides booking confirmation to customers and ensures that orders are in ready condition and in correct status before each order status.

5. Generates Tax invoice, packing instructions and shipping information to customers to release orders for shipment.

6. Notifies customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met.

7. Coordinates with other departments/support to complete the request of customers and communicates effectively with RO on customer’s delivery date pull in requests.

8. Generates, analyzes Back Orders and provides feedback to customers.

9. Provide information and solution to customer inquiries

10. Coordinates with other departments/support to complete the request of customers and communicates effectively with RO on customer’s delivery date pull in requests.

11. Generates, analyzes Back Orders and provides feedback to customers.

12. Provides information and solution to customer inquiries

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• Data organization, filing, and encoding
• Handle lead sourcing, interviewing and recruiting internship candidates, talent mapping
• Assist the department with events organization
• Other ad-hoc tasks that may be assigned by the supervisor

The role is responsible for developing, implementing, and maintaining cost controls and/or planning and scheduling functions. The role is expected to have broad knowledge and sufficient experience to analyze and apply technical solutions to challenging project controls issues.

Responsibilities & Duties

Opportunity phase

• Support Go/No Go preparations, forms, and gathering information and process, as directed by the Project Manager.
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.
• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.

Planning phase

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.
• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate the insurance verification process as necessary.
• Review contract risk types and deploy methods to identify and develop risk management approaches for projects.
• Manage and oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.
• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.
• Support other Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors
• Develop and review of project cost and revenue baseline, based on above element, on behalf of PM.
• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team and other Management staff.
• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.

Execution phase

• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals, or oversee this effort.
• Develop key deliverables in preparation for project reviews.
• Review actual costs and commitments, coordinate cost adjustments, and review coding accuracy.
• Identify cost (and schedule as needed) variances, investigate root cause, and develop/execute a correction action plan, as discussed with PM and Project team.
• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work.
• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.
• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.
• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principals.
• Prepare reports, graphs, and charts, to communicate project status.
• Proficiency with company’s financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status and assist in analyzing and using financial data to identify key project issues.
• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff.
• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.
• Support Project team, with the change control management process and gain insight into rational and importance of change events. Support project with pricing and determining schedule impact of change orders.
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.
• May provide guidance, direction and specialized assistance to others in the resolution of project controls problems.

Closeout phase

• Review project scope and determine all contractual deliverables have been met, discuss with PM.
• Coordinate with PM/procurement for closeout of sub-agreements
• Support PM with input of final EAC
• Support with coordination of final invoice as directed.

Foreign Exchange Management:

• Monitor and manage the Company’s foreign currency exposure and execute hedging strategies according to the Company’s policy.
• Execute FX transactions to manage the company’s foreign currency needs.
• Forecast USD and third currency requirements ensuring sufficient liquidity of the accounts managed.
• Analyze FX market trends and provide regular updates and recommendations to management.
• Maintain relationships with banks and financial institutions to secure favorable FX rates and manage FX deals.
• Stay informed about any updates to BSP regulations regarding foreign currency exchange transactions to ensure the Company executes transactions in compliance with both banking and BSP regulations.

Cash Management:

• Oversee daily cash flow management and ensure sufficient liquidity to meet the company’s operational needs.
• Manage short-term investments and working capital to optimize returns.
• Perform cash forecasting to anticipate future liquidity needs and identify funding gaps.
• Collaborate with ACPC, Sales, Procurement, and Credit and Collections team to optimize cash flow processes and minimize cash holding costs.

Debt Management

• Oversee and manage the company’s debt obligations, ensuring timely loan repayments, effective interest rate management, and compliance with financial covenants.
• Support the negotiation and structuring of debt facilities to ensure they align with the company’s overall financial strategy.
• Evaluate the company’s debt portfolio, optimize debt levels, and propose strategies to reduce financing costs.
• Regularly prepare detailed reports on debt positions and offer recommendations for refinancing and debt consolidation opportunities.

Bank Relationship Management:

• Build and strengthen relationships with banking partners for FX and cash management services:
• Ensure adherence to banking agreements and monitor associated fees and services
• Manage the opening and upkeep of bank accounts.

Risk Management:

• Identify and evaluate financial risks associated with FX, liquidity, and debt, and develop strategies to mitigate them.
• Continuously review and enhance hedging, cash flow management, and debt servicing approaches to reduce exposure to market volatility and financial uncertainty.

Systems & Process Improvement:

• Support the automation and optimization of treasury processes and systems.
• Stay informed on industry trends and best practices to continuously improve treasury operations.

We are looking for an Account Manager (Tacloban) to join our growing business!

Responsibilities

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Requirements

• Bachelor's degree graduate 
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Highly preferred: A local of Tacloban City or currently resides in Tacloban
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English, Filipino, Visayan, Local dialect

What we offer

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more! 

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

1.     Job Summary            

• Prepare electrical designs that conform to the project requirement.

2.     Essential Duties and Responsibilities

• Design electrical layouts.

• Prepare design calculations.

• Develop technical specifications to meet project requirements.

• Develop drawings for CAD input.

• Review drawings from CAD.

• Coordinate with other engineering disciplines during project preparation.

• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures.

• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.

• Shall perform other related duties that his/her immediate superior may assign from time to time.

3.     Supervision Received and Exercised

• Works under the general supervision of the Associate and/or the Senior Engineer

• No supervisory responsibility

• Support senior professionals/ professionals in some aspects of projects, plans, programs, or designs

4.     Education, License and Experience Required

• A degree in Electrical Engineering from reputable school

• PRC License

• Minimum of  years experience per Position Levels: (a) Engineer II – Minimum two (2) years of related experience; (b) Engineer III – Minimum four (4) years of related experience

5.     Knowledge, Skill, and Abilities Requirement

• Basic knowledge of design and analysis of electrical distribution system (load analysis, feeder/protection sizing, short circuit analysis, protection coordination study, arc-flash hazard analysis, CT sizing, grounding system design, lightning protection design  and equipment selection)

• Basic knowledge of design and analysis of site development overhead or underground power distribution system, streetlighting system and utilities power system design.

• Basic knowledge of design and analysis of low and extra low voltage system (motor controls, lighting, receptacles containment and auxiliary systems).

• Computer literacy and basic knowledge of the use of design software such as DIALux Evo, ETAP, Microsoft Excel and AUTOCAD.

• Basic knowledge of local and international codes and standards.

• Knowledge in the application of the quality system.

Shift: Night Shift

The Business Systems Analyst III is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

The BSA performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

• Leads the end-to-end/integration testing, assists DPM in planning of the test effort. Collaborates with the business users/SMEs/stakeholders on the use cases and test cases.
  • BSA III should work to remove blockers, assign owners with due dates to items blocking E2E, give target completion dates to QA for specific scenarios, etc.
• Maintains product and system documentation in Confluence, Miro, and other tools. Collaborates with BPMs, analyzes, maps and communicates current state and future state business processes.
• Assists DPM/Proxy DPM or leads in sprint ceremonies like backlog refinement and sprint review/demo.
• Prepares release notes with a specific use case, screen shots, detail on the changes, etc.

• Works with the business users and DPM/Proxy DPM to accurately capture all stakeholder requests and translate them into system specifications. Writes user stories based on the epics or larger scope stories created by the DPM/Proxy DPM. Meets INVEST and DOR criteria for stories. Works with the Sprint team on breaking stories down into smaller vertical slices.
• Identifies and captures Acceptance Criteria for user stories. Works with the testers to ensure that all software components are tested adequately. Reviews test cases in TestRails, collaborates with Developers and Testers on the right amount of tests, types of tests applicable for the story, and the story DOD. Accepts the story on behalf of the DPM/Proxy DPM, confirms it meets the DOD.
• Collaborates with QA on documenting bugs fond in non-production environments, captures them in Jira, meets DOR for bugs. Helps PDM/Proxy DPM prioritize non-prod bugs and issues, based on potential Production impact.
• Assists Support group with identifying DOR for Production bugs.
• Assists the end-to-end/integration testing, assists DPM in planning of the test effort. Collaborates with the business users/SMEs/stakeholders on the use cases and test cases.
• Assist in maintain product and system documentation in Confluence, Miro, and other tools. Collaborates with BPMs, analyzes, maps and communicates current state and future state business processes.
• Continuously builds relationship with business users (key and designated stakeholders, business users, BPMs), obtains and grows knowledge about the business process. Serves as a SME on the Product Team.
• Assist DPM/Proxy DPM in sprint ceremonies like backlog refinement and sprint review/demo.
• Assists DPM/Proxy DPM in in providing Release notes with a specific use case, screen shots, detail on the changes, etc.
• Understand the tactical and strategic product goals/roadmap

Shift: Night Shift

The Software Engineer II develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives. The incumbent performs analysis, design, coding, debugging, testing, and support of software applications. May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support. He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, which typically include design specifications, source code, test scripts and test results.
• Coordinates with software architects and Software engineer IVs to ensure that the engineering realization is in accordance with Enterprise Architecture principles and software development best practices.
• As part of Agile teams, completes software development work which includes application design, coding, code review and testing. Keeps Agile team and APM apprised of project status.
• Offers suggestions to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Manages engineering risks by proactively tracking and communicating issues, and devising methods to mitigating them.
• Liaises with other project and program areas to coordinate interdependencies and resolve issues.
• Supports business units in the resolution of in-depth user questions and issues following production support process and SLA’s
• Maintains a working knowledge of new technology and software engineering standards, practices and tools
• Provides input to APM/DPM in creation of Product Roadmap, High Level Estimates

Collaborates with IT management to define and develop documentation & engineering artifact standards, guidelines, processes, and templates

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.