Shift Assignment: Night Shift

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

* open for Cebu or Manila candidates

Technical Skills                                          Proficiency Level                          Required (R) /Optional (O)

Microsoft Excel & Word                                             2                                                             R

Microsoft Office Suite                                                2                                                             R

Rating and Policy Issuance experience is required 

Shift: Night Shift

As a Data/QA Engineer in our Enterprise Data department, you will be responsible for creating and managing automated tests to identify issues with the ETL process to ensure the quality of data in the Enterprise Data Warehouse.

The role involves working together with the onshore Enterprise Data team to decide on the required tests on the process, automate them through creating stored procedures, custom dbt tests and scheduling these as part of the ETL process which loads data from source into the EDW.

• Automate the common manual testing done by the QA through creating macros 
• Build and monitor automated system health checks
• Collaborate with Enterprise Data Engineers to investigate root cause of issues and suggest resolutions.
• Orchestrate data testing solutions using airflow
• Be able to support the team in doing releases
• Need automation knowledge on any tool

Shift: Mid Shift

The Claims Analyst is responsible for assisting the onshore claims team with claims administrative duties.  The candidate will be responsible for Static claims, Incompletes, Diaries, and some Data Input into the Company’s systems in accordance with the policies and procedures of Arch Re.  The candidate will provide support and be part of the Arch Re Claims team. There’s potential for the opportunity to progress towards more complex support/treaty processing.

• Run static claims report and communicate with brokers for updates.
• Updating and/or potentially closing static claims.
• Purging claims which fall within the purge criteria.
• Taking responsibility for diary management for the Syndicate.
• Monitoring ECF Incomplete entries, with a view to reducing amount and improving KPIs.
• Liaising with onshore team in respect of Incomplete entries.
• Inputting Additional Case Reserves into the company systems.
• Uploading emails into company systems.
• Participate in ad-hoc projects and initiatives as required

Shift: Night Shift

The Captive Financial Management team is seeking a dynamic candidate to join our team!  The GSO Finance Analyst will interact and collaborate with the onshore team to prepare and review cession statements for our captives. They will also partner with the onshore team to work with the Underwriting team, IT personnel, TPA’s, Reinsurers/Captives, External and Internal Auditors, and other external/internal clients on a day-to-day basis. They will provide all necessary finance support for assigned book of business, with a focus on accuracy and meeting prescribed deadlines.

RESPONSIBILITIES:

• Preparation of cession statements for an assigned book of business. This includes:
  • The preparation of the Reinsurance Statement of Account (cession/bordereau) to the Reinsurance Brokers and/or Reinsurers in a timely and accurate manner in accordance with the terms of the Reinsurance Contract for an assigned book of business.
  • Preparation and Processing of any Cash Receipts and Disbursements, and the payment and/or recovery of reinsurance. Preparation of Letter of Credit Funding Requirements on a quarterly basis and submission to Reinsurers/Captives.
  • Research and analysis based on client requests on an ad hoc basis.
• Communication and Interaction with Underwriting team, IT personnel, TPA’s, Reinsurers/Captives, and various external and internal contacts on day-to-day basis
• Completion of Key Assignments/Special Projects that may be assigned from time to time.

Shift: Mid Shift

We are seeking a highly skilled backend developer to join our team. The ideal candidate will have experience in .NET Core, Azure, microservices, SQL, and AKS. In this role, you will be responsible for designing, developing, and maintaining the backend of our applications.

• Design, develop, implement and maintain the backend of our applications using .NET Core, Web Applications, Azure, microservices, SQL, and AKS.
• Build reusable Nuget components.
• Work with Entity Framework to implement database operations.
• Troubleshoot and bug fixes.
• Review code developed by other Developers.
• Collaborate with project managers on work planning, sharing new ideas, and code demonstrations.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Understand functional requirements.
• Design and code current and new business functionality in the strategic platform.
• Ensure solutions conform to best practice design.
• Strong communication and team-working skills.
• Pro-active and cooperative attitude.
• Managing deployment of applications.
• Excellent Analytical ability and showing keen interest to learn new platforms and technologies.
• Experience in Insurance/Reinsurance domains will be an added bonus.

AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
• Assigned invoices may range from simple to moderately complex transactions.
• Update client billing information and instructions and billing rates.
• Gather and review backup documentations for billing purposes.
• Perform revenue recalculation steps in Oracle.
• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Participate in governance meetings with Operations Team and/or clients.
• Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• May be involved in selected transition-related activities such as desktop procedures creation.

This role is primarily responsible for performing cash flow tracking, forecasting reports, reconciliations, and processes in compliance to generally accepted accounting principles, finance policies and internal controls.

• Performs moderately complex volume of bank account platform administration and maintenance.
• Manage global netting and Intercompany debt.
• Maintain and update of bank mandates.
• Manage and administer of opening and closing of bank accounts.
• Perform integrated revenue and expense analyses and projections and may prepare related reports and presentations.
• Create and analyze periodic reports related to treasury activities.
• Ensure financial information has been recorded accurately.
• Prepare daily and monthly cashflow forecast and actual reports.
• Prepare and monitor factoring documentation.
• Manage bank bonds and guarantees.
• Prepare and maintain all relevant FX Hedge documentation and reports.
• Perform month-end book closing and reporting management for critical Treasury processes.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

About The Opportunity

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

What you need to be successful

• Graduate of a Bachelor’s degree in business, marketing, mass communication or related areas preferred.
• Open for fresh graduates with sales experience gained through internship but candidates with 2-3 years Sales and/or Business Development experience and strong understanding of Sales Pipeline Management will be prioritized.
• Strong communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area.
• Open to do extensive fieldwork.
• Highly motivated to achieve targets, objectives, and key result areas.
• Self motivated team player with a proven ability work in a fast paced environment

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information. This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform and review Zerorized AP entries to create vouchers for project codes.
• Create and review accruals and prepayments schedule.
• Review system generated reports to support the month end activities.
• Analyzes reports for trends, variances, and movements
• Conduct data gathering and investigation about financial transactions affecting the general ledger
• Provide information and supporting documentation required by audit queries
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

Intern will be assigned to the Employee Engagement and Communications team of the People Experience Department and will have the following responsibilities:

• Create a porfolio of revamped Food Group templates like Internal Communication templates, Values statement posters, Deck, etc. based on the 1FG Brand.
• Assist in writing and creating internal communication materials like posters, deck, etc.
• Assist in planning and facilitating FG engagement events
• Assist in writing and creating employer branding materials
• Metrics:
  • Visual Impact
  • Completeness
  • Creativity -Organization

Shift: Night Shift

The Financial Analyst - CASH RECONCILIATION is responsible for collection, organization, interpretation, analysis, recording, documentation, and dissemination of complex data sets. The candidate will process and
reconcile finance related transactions with a strong focus on accuracy, timeliness, customer service
and the ability to work in a fast-paced environment. The candidate will provide support during night
shift corresponding to US EST working hours and be part of the Finance team.

• Accurate and timely turnaround on all payables for various entities
• Utilize complex cost center and intercompany allocation methodologies
• Provide data analytics – e.g. payment volume report, duplicate and prohibited vendors
• Assist with journal entries on reclass and reprocess
• Vendor management - verify banking information for ACH and wire settlements
• Access vendor billing portals to generate electronic invoices
• Provide customer service to internal and external customers
• Assist with various projects that entail analysis and reconciliation
• Meet various deliverables for monthly and quarterly financial close
• Collaborate with both onshore and offshore teams to meet departmental goals

CASH RECONCILIATION

Shift: Night Shift

The Accounts Payable Analyst is responsible for collection, organization, interpretation, analysis,
recording, documentation, and dissemination of complex data sets. The candidate will process and
reconcile finance related transactions with a strong focus on accuracy, timeliness, customer service
and the ability to work in a fast-paced environment. The candidate will provide support during night
shift corresponding to US EST working hours and be part of the Finance team.

• Accurate and timely turnaround on all payables for various entities
• Utilize complex cost center and intercompany allocation methodologies
• Provide data analytics – e.g. payment volume report, duplicate and prohibited vendors
• Assist with journal entries on reclass and reprocess
• Vendor management - verify banking information for ACH and wire settlements
• Access vendor billing portals to generate electronic invoices
• Provide customer service to internal and external customers
• Assist with various projects that entail analysis and reconciliation
• Meet various deliverables for monthly and quarterly financial close
• Collaborate with both onshore and offshore teams to meet departmental goals

The Facilities and Assets Coordinator will be responsible for providing administrative support for day-to-day facilities and asset operations. This includes developing and maintaining databases for facilities inventory, condition assessments and scheduled maintenance. The role will also serve as the primary contact for asset management, preparing reports, analyzing IT and office equipment inventory and ensuring adequate supply levels. Additional duties may be assigned as needed.

Facilities Coordination

• Coordinates with property management on building issues, permits and other facilities-related matters.
• Allocates and manages office space using a facility management software.
• Coordinate with vendors for services on office equipment, upkeeping services and physical security
• Manages office equipment including installation, maintenance and disposal.
• Ensures compliance with health and safety regulations. o Ad hoc projects

Inventory/Asset Management

• Responsible for IT and Facilities inventory management, asset tagging and file maintenance
• Monitors the inventory and purchasing of admin, common and IT supplies
• Vendor coordination
• Ensures proper storage, stacking and labeling of supplies

Business Compliance

• Assists in securing appropriate permits, clearances and certifications from relevant government agencies, particularly the Philippine Economic Zone Authority (PEZA), the Board of Investments (BOI) and the Local Government Unit (LGU) 

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and liaising with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, be resourceful, and maintain the highest degree of confidentiality.

• Coordinate closely with the executives in maintaining their diaries. This should be aligned to the executives' preferences, priorities, leniencies, and limits to create a proper balance between commitments.
• To work closely with the executive in terms of structuring and proper prioritization of the day-to-day administrative activities including key events, travel plans, and other action items.
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and databases in response to and in anticipation of executive's needs
• Able to arrange domestic and international travel (Airline, Hotel, Car Rentals, Train Tickets)
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Prepare and coordinate presentations
• Assist in the staging of virtual and in-person events
• Able to oversee correspondences for the executive by identifying important emails and sorting based on priorities by assigning some rules
• Prepare and submit the Executive’s expense reports aligned with service-level agreements
• Conduct research - data gathering in a particular field or industry to generate valuable insights
• Prepare and process expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Assist in office activities such as Friday night events, birthdays, and other office activities needing support that can be done remotely.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance of the Team Lead.
• Perform other related projects and duties as assigned.

• Motivates team of Customer Service and some Technical Support Associates through performance coaching, career planning and setting educational objectives
• Participates in quality calibration and validation sessions
• Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes
• Improves productivity by highlighting deficiencies and recommending change in tools, training, processes,reporting, and employee engagement
• Reports operational achievements and progress to the operations supervisor/manager on a regular basis including statistical analysis and improvement of action plans
• Works with operations supervisor/manager to ensure operational consistency
• Maintains a mindset of continuous improvement, in terms of efficiency of support processes, customer satisfaction  and the application of tools for monitoring, management and optimization
• Builds relationships with the operational and technical department management of our key customers
• Delivers and exceeds on all Team performance targets

• Take responsibility: Receives and professionally responds to user inquiries and requests via telephone, email, case tracking system with speed, accuracy and proficiency
• Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions for reference
• Conscientious coordination: Keep customer updated of case status and resolution times

The Technical Designer will create and implement complex technical and/or system design elements to assist in the creation of the game. Acting as a technical reference for team members, they will serve as a bridge between the tech and design teams and provide support whenever necessary.

Responsibilities

• Create and implement the technical elements of a game feature in with technical directors, programmers, and colleagues from other job families.
• Contribute to data optimization and validation by ensuring that colleagues comply with the technical standards and keep within budget constraints.
• Act as a technical expert on a specific topic and oversee tools and documentation, provide technical assistance, and define and promote best practices.
• Take part in advanced data debugging throughout production.
• Periodically provide feedback to design technical directors, including solutions to technical issues and suggestions to improve tools and methods, bugs, etc.
• Help test new features and tools before they are deployed to the rest of the team.
• Carry out production tasks supporting the game or level design and rapid prototype the gameplay features according to the design standards.
• Design and implement more complex, abstract, technically challenging, or game-wide design elements in the game.

A VFX Artist is responsible for creating a wide range of high-quality visual effects aligned with the game’s artistic vision and utilizing the technical possibilities of the game engine. The VFX Artist works collaboratively with game designers and artists to support gameplay and game environments with special effects including particle effects, dynamic simulations, and shader effects.

The main and routine tasks of the VFX Artist are to:

• Understand the overall art direction and creative vision to prioritize visual effects;
• Create environmental, gameplay, and cinematic effects;
• Work within technical constraints to ensure that effects are functional;
• Participate in the integration of your VFX into the game engine.
• Collaborate with other game developers in other job disciplines such as Production, Engineering, Art, Lighting, and others.
• Contribute to the improvement of the overall game by providing feedback to the team and use their feedback to iterate on the lighting set up.
• Stay up to date on current trends, best practices, and latest technologies in your field of expertise
• Document and share VFX knowledge and best practices.