This role is primarily responsible in completing cash management tasks, assist with cash flow tracking, forecasting reports, and journal entries related to Treasury in compliance to generally accepted accounting principles, finance policies and internal controls.

Responsibilities & Duties:

• Prepares fund transfer per requests received.
• Prepares letters of credit and bank guarantees.
• Prepare daily cash reporting.
• Prepares month-end book closing and reporting management within the assigned sub-process.
• Escalate issues and concerns to the Team Lead for timely resolution
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.

• Support the total partnership team (payments, NON-CPG and CPG/FMCG campaigns) through development and execution of brand/marketing campaigns.
• Plan marketing campaigns to grow the partners business objectives tied to new and existing verticals within the platform (food delivery, pandamart and shops).
• Implement campaigns by working with internal stakeholders (local and regional) which includes content ideation, development, and set-up.
• Closely monitor campaign execution, and its performance against targets; while simultaneously recommending enhancements as needed.
• Manage and monitor the partnerships teams’ communication calendar.
• Assist in document collection and proper document storage of the partnerships campaign.

The role is responsible for coordinating, managing, and uploading content to our corporate WordPress website. This role focuses on ensuring all content aligns with our branding and quality standards. The ideal candidate will have strong organizational skills, basic design proficiency, and a solid understanding of WordPress, HTML, and CSS. While content creation is not required, the role will require close collaboration with writers, designers, and developers to maintain an engaging and visually appealing website.

• Upload and organize content in WordPress, ensuring proper formatting, layout, and structure.
• Manage content updates, revisions, and page publication schedules to align with business priorities.
• Optimize images and multimedia for the web, maintaining quality and performance standards.
• Review all uploaded content for accuracy, consistency, and adherence to brand guidelines.
• Perform cross-browser and device testing to ensure content displays correctly.
• Verify accessibility and usability compliance (e.g., WCAG).
• Work closely with writers, designers, and marketing teams to coordinate content delivery and approval processes.
• Communicate with developers to troubleshoot and resolve any WordPress-related issues.
• Use basic design tools like Photoshop (or similar) to resize, crop, and optimize images for use on the site.
• Adjust layout or styling using HTML and CSS to enhance page aesthetics when necessary.
• Update menus, widgets, and other navigational elements in WordPress.
• Ensure plugins and themes are up-to-date and functioning properly in collaboration with technical teams.
• Maintain SOP of current processes and incorporate documentation updates as required
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures
• Contribute specialized expertise and provide key updates to manager on project status
• Escalate issues and recommend resolutions and alternatives to manager

FA Team Lead will support management of day-to-day operational activities within the global Fixed Asset team. This role will support the manager in executing operating plans such as putting controls in place to ensure quality and timeliness of output, reporting gaps and recommending process improvements for more efficient service delivery.  The role will involve day to day management of the team to ensure compliance with applicable accounting standards, policies, and procedures.

Responsibilities: 

• Review Journal Entries, Quarterly report, and monthly depreciation calculation and posting
• Reconcile fixed assets transactions and monthly report
• Review the preparation and analysis of the monthly reconciliation of the fixed asset subsidiary ledger to the general ledger
• Ensure compliance in accordance with the principles for recording, disposing, transferring, impairing, and depreciating assets.  
• Monitor the status of CIP projects/assets and on-going communication with business partners to ensure assets are placed into service in a timely manner, recorded and tagged as such.
• Ensure that the risk of errors is minimized within the balance sheet and income statement when the financial statements and management accounts are produced
• Assist with annual audits
• Identify and analyze complex issues and recommend solutions or alternatives.
• Act as – first level escalation point for questions and issue resolutions ensuring issues are addressed on a timely manner Responsible for escalating the issues further as and when necessary.
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensures performance/operational gaps are addressed.
• Responsible for the implementation of team’s business continuity plan.
• Recommends resource planning solutions for changing resource loading and work volumes.
• Sets performance and behavioral expectations.  Conducts regular review, provide feedback and coaching, and other developmental, training and learning opportunity plans to ensure the success of the individuals within the team.
• Lead short term projects and supports medium to long term projects and contribute to long term initiatives planning.  
• Develop strong stakeholder relationship by ensuring escalations are managed effectively and proactively and elevating it further as and when necessary.
• Ensure team compliance to and delivery of service level agreements, policies and procedures as a agreed with the Manager.

About The Opportunity

• You will be part of our company’s growth by acquiring new businesses to partner with us 
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

What you need to be successful

• Graduate of a Bachelor's degree in business, marketing, mass communication, or related areas are preferred 
• Open for fresh graduates with sales experience gained through internships, but candidates with 2-3 years sales and/or business development experience and strong understanding of Sales Pipeline Management will be prioritized 
• Strong communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area.
• Open to do extensive fieldwork.
• Highly motivated to achieve targets, objectives, and key result areas.
• Self motivated team player with a proven ability work in a fast paced environment

Team Management: 

• Manages day-to-day activities of all projects.
• Creates a customer-focused environment that motivates and empowers teams to deliver high-quality customer service.
• Develops and coaches team members, provides constructive feedback and support.
• Makes hiring decisions, identify training needs, and deliver appropriate training to staff. 
• Reviews performance based on scorecards and implement rewards and recognition plans.

Client Relationship Management:

• Builds and fosters client relationships to ensure continued business and growth.
• Ensures adherence to contractual obligations (service level agreements and internal KPIs) through analysis and reporting. 
• Handles and responds to client escalations and commendations. 
• Maintains a high degree of client focus and flexibility (including working early/late shifts). 

Operational Excellence:

• Implements and develops policies and procedures for process improvement. 
• Identifies and responds to ideas for process improvement from team members. 
• Analyzes and prepares reports for Management on contractual obligations (service level agreements and internal KPIs). 
• Experience supporting global, high-availability operating environments. 
   

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Summary

The role will be supporting the day-to-day payroll services for the assigned region (Canada) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.

Roles and Responsibilities:

• Perform simple to complicated payroll activities in compliance with established procedures, strategies, and methodologies.
• Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, leave management and reporting are accurate and delivered within appropriate timeframes and comply with relevant legislation.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Maintain payroll files and records, including regular filing of correspondence and forms, liaison with staff in relation to any payroll matters or queries relating to employee entitlements, liaison with management and the HR office in relation to appointment and termination of employees, leave entitlements and other payroll matters.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations.
• Analyze and escalate (if needed), any identified issues and concerns to the Team Lead for timely resolution.
• Perform simple to complicated tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Participate on data gathering assigned SOX audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.
• Assist with the induction of new staff including detailed briefing on payroll forms and processes.
• Keeping knowledge of legislation that affects the payroll up to date by research and subscriptions as well as attendance at various workshops and training seminars
• Provide accurate and timely payroll information and reports to stakeholders as needed
• Monitor and respond to Employee Centre support simple to complicated requests related to pertains to Payroll Services

KEY RESPONSIBILITIES:

• Effectively manage client relationships by conducting thorough intake meetings, understanding and addressing client needs, qualifying prospective clients, and serving as the primary point of contact.
• Oversee recruitment team members by assessing their capacity and skill set, ensuring alignment with client requirements, and maintaining seamless collaboration.
• Oversee the full recruitment cycle, from sourcing to placement, serve as the primary point of contact for clients, addressing complex recruitment concerns and inquiries.
• Track recruitment metrics, maintain a focus on results, and ensure high-quality service for clients.
• Develop and implement process improvement initiatives and lead various recruitment projects.

The role is part of the Global Mobility Team in Manila which is responsible for delivering first-rate support and administrative services to AECOM employees identified for international assignments. The role involves working on medium to high complexity tasks focused on vendor management, assignment management, tax, and immigration, in compliance with service level agreements, policies, governance, and performance targets.

Responsibilities & Duties

• Generate cost estimates and assignment letters across all phases
• Prepare and consolidate specific reports for all supported regions, including termination reporting and immigration initiations through AssignmentPro, ServiceNow, and Workday
• Initiate all vendor related services
• Prepare and coordinate all invoice related activities
• Collaborate, coordinate, and consult with GM Leads and other internal teams including Payroll, Finance, and Tax Teams
• Process and maintain data for all mobility related tools, following standard protocols for electronic personnel file management and document storage and ensuring that confidentiality is always maintained
• Ensure adherence to audit and regulatory requirements both internal and external (e.g. GDPR, AECOM Privacy Policy and SOX) for compliance and risk mitigation
• Support team members in addressing routine issues within the assigned processes; ensure that cases are handled in a timely and accurate manner. Transfer and escalate cases when appropriate, following specified guidelines.
• Contribute to SOP/DTP maintenance process by identifying opportunities to improve current processes, escalate for discussion and decision and revise documents accordingly.
• Contribute specialized expertise to assigned projects and provide key updates to Team Lead and Manager

The role is responsible to provide marketing support on marketing campaigns and materials that differentiate AECOM, showcase the breadth and depth of the company’s capabilities, celebrate the people and projects, and help raise the profile and brand recognition of the company with existing and potential clients and broader external market.

• Create, edit, and format marketing and communications materials including collaterals and client presentations for internal and external audiences
• Provide clear recommendations / optimizations based on data to inform future strategic marketing campaigns
• Create capability statements and source project imagery and ensure alignment with AECOM brand guidelines
• Support in reporting needs and coordination and management of digital files
• Maintain the calendar of events for all major industry associations and ensure proper coordination of external and internal events
• Interpret / translate data to provide insights and key trends on global campaign performance, adapting for business stakeholders.
• Present data-driven insight reports on campaigns run by Global Business Line Marketing Directors to demonstrate impact against objectives in AECOM’s standardized format.
• Maintain relevant SharePoint material
• Create and maintain client databases and mailing
• Support meeting set-up through occasional minute taking and follow-up for key client and internal meetings
• Collaborate with Digital Media Adviser in drafting social media posts
• Support key projects and initiatives and stakeholder coordination
• Maintain SOP of current processes and incorporate documentation updates as required
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures
• Contribute specialized expertise and provide key updates to manager on project status
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity
• Escalate issues and recommend resolutions and alternatives to manager
• May support junior members of the team in addressing routine issues

We're looking for a Public Relations Specialist to join our growing business! 

Media Relations

• Assists the PR Manager in growing and maintaining a robust media network

• Pitches stories to key media contacts and generates coverage

• Builds micro-influencer database from Facebook groups, TikTok, YouTube, and other social media platforms

• Drives the processing of media queries and requests

Media Monitoring and Reporting

• Tracks media coverage and prepares detailed reports on SOV and sentiment

Content Creation and Development

• Assists in the conceptualization of various forms of communication plans

• Conducts research on recent news and stories related to the company, competitors, and the industry

• Assists in the development of high-quality content for various platforms, including internal communications, social media, award entries, and newsletters

Crisis Communications

• Contributes to the creation of quick-response plans and communication materials during crisis situations

• Coordinate with various stakeholders to ensure smooth, on-time, and in-full campaign execution (end-to-end project management).
• Assist in finalizing monthly campaigns calendar and monitoring live assets.
• Ensure creative assets and marketing requirements are created and executed on time which includes ticket creation, briefing, securing approvals, set-up and/or turnover to relevant teams.
• Take charge of DTI permit applications for the verticals’ various promotions and campaigns.
• Assist in setting up monthly vouchers and on-app comms (carousels, swimlanes).
• Assist in adhoc creative requests from partner brands/vendors.
• Help prepare monthly CRM and on-app real estate reports and analysis.
   

Thousands of business owners trust First Circle for our innovative products that help their businesses grow. They value our commitment to always go the extra mile, even at a cost to us, and respect our honesty even when delivering tough news. The Head of Customer Success is tasked to elevate our service even further, creating truly personalized relationships with business owners across the country. Reporting directly to the senior leadership team, this role will involve close collaboration with the Product, Data, and Sales teams.

The potential to tailor the experience for each SME is vast—from providing unique business insights, to facilitating connections among owners, to launching new banking and payment products. As Head of Customer Success, you’ll have the opportunity to shape the future of our service offering, create lasting impact for thousands of businesses, and play a pivotal role in driving the next phase of our growth. This is not just about managing customer relationships; it’s about revolutionizing the way SMEs experience support and service in the financial sector.

• Significant experience in customer success, customer acquisition, account management, or a related field within the financial services or fintech industry.
• Proven experience in building and leading high-performing teams, including mentoring and developing junior staff and colleagues.
• A proven record of building strong relationships, driving revenue growth, and delivering exceptional customer experiences with key business accounts over several years.
• A strategic, data-driven thinker who aligns customer success initiatives with business goals and uses customer feedback and metrics to inform decisions.

• Salary dependent on experience level. We pay top of market rates, and include extremely attractive commission incentives
• Hybrid work set-up: 2 days per week in BGC office
• HMO health insurance, catered lunches, MacBooks, monthly fitness allowance, transportation & accommodation allowance, and more!

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Job Brief:

The Tax Compliance Specialist is responsible for performing simple to moderately complex Tax activities. The role contributes to the income tax reporting and compliance of AECOM and its Subsidiaries with the IRS/State regulations focusing on the preparation and filing of U.S. federal and state income tax returns and calculation of tax adjustments for provision. The role performs analytical processes under the moderate guidance of senior team members.

Responsibilities & Duties

• Prepares tax forms for Federal, State and International Compliance.
• Performs analysis and reconciliation of account balances, proposes simple reclassifications to assist in the year-end preparation of Consolidated Federal Form 1120 for AECOM and Subsidiaries including foreign related filings
• Calculates tax adjustments and sets up the corresponding tax provisions
• Maintains the rollforward of Tax related general ledger (GL) accounts by performing flux analyses and periodically reconciling end of period general ledger balances against provision numbers
• Reconciles Quarterly Consolidated Fixed Asset Rollforward against Additions/disposal or FA Cost Detail Report/Schedules for small entities
• Performs intermediate level processes within Tax Software
• Submits the tax returns to IRS through paper or electronic filing, and sends to external Joint Venture partners
• Tracks and maintains carry forward amounts such as NOLs, prior year overpayment and partners' book and tax capital accounts to assist with compliance and tax calculations
• Responds and addresses simple to moderately complex queries and requests from external Joint venture partners with the guidance of Senior Tax Compliance Specialist
• Completes research to support positions taken in the tax returns, recognizes and escalates project issues to senior team members
• Notifies Senior Tax Compliance Specialist of any IRS/State Notices received related to Tax Returns being prepared
• Works with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Support selected simple process improvement initiatives to streamline processes.

We are looking for a Manager, Finance Insights - QCommerce to join our growing business!

Responsibilities

• Spearheads calls with the local business vertical (QCommerce) to build the weekly outlook on topline and profitability, spanning the current month to end of year forecast

• Analyzes and reports the week on week movements on the outlook as part of management reporting to local and Regional stakeholders

• Analyzes and reports the variances actual month-end financial results and target as part of management reporting to local and Regional stakeholders

• Updates the local monitoring files that houses forecast data, targets data and actual financial performance, and ensures that figures and KPIs are accurate and complete, for monitoring and analysis purposes

• Spearheads the annual budgeting exercise for QCommerce vertical covering all profitability metrics, excluding SGA

• Does scenario analysis, as needed, to provide feasible options in relation to Company operations in line with achieving topline and profitability targets

• Proactively initiates dashboards creation, along with data team, for relevant views of financial metrics related to operations ofQCommerce

• Conducts weekly calls with the business unit (QCommerce) to monitor operational run rates, assess the performance of applicable campaigns/activities, and provide recommendations on business directions in view of financial viability

• Actively participates in the MEC review to ensure accuracy, completeness and timeliness of financial records

• Implements process controls to ensure accounting records are accurate and complete

• Is actively involved in addressing audit requirements for the preparation of audited financial statements of QCommerce and other regulatory reportings/requirements (tax audits, etc)

What's on the menu for you to do?

• You will be empowered to support the Channel Development Specialist of the Shops.Convenience Vertical Team in foodpanda Philippines
• The role requires to drive development, growth & day to day operations for the Convenience vertical portfolio at Shops, this will include:
  • Vendor Operations Monitoring: By monitoring an account’s operational metrics on a daily basis, the intern ensures that vendors are meeting performance targets and identifies any areas for improvement.
  • Assortment Build-Up: Assists the Channel Development Specialist in expanding the assortment of products available through the accounts.
  • Deals promotion set-up: Assists the Channel Development Specialist in setting up deals and coordinating with the marketing team to promote deals effectively.
  • Lead Generation: Identify and reach out to potential leads or prospects within the vertical. Oversee the onboarding process once new accounts are acquired.
  • Other ad-hoc tasks that may be assigned by your supervisor

This role is part of a 12-month Graduate Development Program featuring rotational learning assignments within the assigned function. The program is designed to build a strong foundation in the graduate's functional tracks through online courses, onsite training, and other learning opportunities, preparing them for future business-critical roles.

• Actively participate in the GBS Manila Graduate Program with a commitment to self-development and continuous learning.
• Assist with the day-to-day operations within assigned function; learn tasks from experienced members of the team
• Perform assigned tasks in compliance with service level agreement, process, policies, and procedures.
• Participate in meetings, workshops, and other learning opportunities as assigned by the function lead.
• Fulfill any requirements and learning goals set out at the start of the traineeship.
• Communicate clarifications and questions about issues and concerns received to the Team Lead for timely resolution.
• Complete all fundamental and functional training prerequisites and courses within the specified timeframes.
• Perform ad hoc tasks as requested or assigned

Position Overview:

Octal Philippines Inc. is on the hunt for a talented AWS Solutions Architect who is passionate about cloud technology and designing innovative solutions. In this role, you will take on the responsibility of creating and optimizing cloud environments using AWS services. You will collaborate with cross-functional teams to understand their needs and deliver robust architectures that drive business value. Your expertise will play a crucial role in helping our clients successfully leverage cloud technologies.

Key Responsibilities:

• Cloud Architecture Design: Design and architect robust, scalable, and secure cloud solutions on AWS, aligning with business requirements and best practices.

• Solution Implementation: Implement and deploy cloud infrastructure and applications using AWS services, including compute, storage, networking, databases, security, and more.

• Migration and Modernization: Develop and execute cloud migration strategies for existing on-premises applications and infrastructure, modernizing them for optimal cloud performance.

• Cost Optimization: Implement cost-effective solutions by leveraging AWS cost management tools and best practices, optimizing resource utilization and minimizing unnecessary expenses.

• Security Best Practices: Ensure security is integrated into all cloud solutions by implementing security best practices, adhering to compliance standards, and utilizing AWS security services.

• Technical Guidance: Provide technical guidance and mentorship to development teams and other stakeholders on AWS best practices, architecture patterns, and service usage.

• Troubleshooting and Support: Troubleshoot and resolve complex technical issues related to AWS infrastructure and applications, providing timely support to ensure system stability and performance.

• Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for cloud architectures, deployments, and operational procedures, facilitating knowledge sharing and collaboration within the team.

• Continuous Learning: Stay up-to-date with the latest AWS services, features, and best practices, proactively seeking opportunities to enhance technical skills and knowledge.

Preferred:

o AWS Certified Solutions Architect – Associate Level (Minimum) or Professional level (Preferred) certification.

o Experience with DevOps practices and tools (e.g., CI/CD pipelines, containerization).

o Experience with database technologies (e.g., relational, NoSQL).

o Experience with monitoring and logging tools (e.g., CloudWatch, ELK stack).

Optional Requirement (Highly Desirable):

• Experience in architecture design and implementation for Edge Computing on AWS. This includes understanding edge device management, data synchronization, and offline processing.

About the Role:

We are seeking a highly motivated and experienced AWS Solutions Architect to join our growing team. The ideal candidate will possess a strong understanding of AWS cloud services and architecture principles, with a proven ability to design, implement, and manage secure, scalable, and cost-effective cloud solutions. This role requires a blend of technical expertise, problem-solving skills, and effective communication to collaborate with various stakeholders.

Responsibilities:

• Cloud Architecture Design: Design and architect robust, scalable, and secure cloud solutions on AWS, aligning with business requirements and best practices.
• Solution Implementation: Implement and deploy cloud infrastructure and applications using AWS services, including compute, storage, networking, databases, security, and more.
• Migration and Modernization: Develop and execute cloud migration strategies for existing on-premises applications and infrastructure, modernizing them for optimal cloud performance.
• Cost Optimization: Implement cost-effective solutions by leveraging AWS cost management tools and best practices, optimizing resource utilization and minimizing unnecessary expenses.
• Security Best Practices: Ensure security is integrated into all cloud solutions by implementing security best practices, adhering to compliance standards, and utilizing AWS security services.
• Technical Guidance: Provide technical guidance and mentorship to development teams and other stakeholders on AWS best practices, architecture patterns, and service usage.
• Troubleshooting and Support: Troubleshoot and resolve complex technical issues related to AWS infrastructure and applications, providing timely support to ensure system stability and performance.
• Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for cloud architectures, deployments, and operational procedures, facilitating knowledge sharing and collaboration within the team.
• Continuous Learning: Stay up-to-date with the latest AWS services, features, and best practices, proactively seeking opportunities to enhance technical skills and knowledge.

Preferred:

• AWS Certified Solutions Architect – Associate Level (Minimum) or Professional level (Preferred) certification.
• Experience with DevOps practices and tools (e.g., CI/CD pipelines, containerization).
• Experience with database technologies (e.g., relational, NoSQL).
• Experience with monitoring and logging tools (e.g., CloudWatch, ELK stack).

Optional Requirement (Highly Desirable):

• Experience in architecture design and implementation for Edge Computing on AWS. This includes understanding edge device management, data synchronization, and offline processing.

Working at Freelancer.com are for the:

• Self-growth enthusiasts. We kickstart our day asking, what can I improve today?
• Trailblazers. If you’re someone who takes charge and strives to have their ideas turn into instant impact, you’re in!
• Data-driven. In making decisions we rely on one question, what does the data say?
• Changemakers. Driven by our mission to bring billions of jobs to people, we’re here to change lives and empower individuals worldwide. 
• Team players. Here at Freelancer, we are a pro sports team. We work together seamlessly, passing the ball of innovation and collaboration to score success as one.

About Freelancer.com

Twelve-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. More than 75+ million registered users have posted over 30 million projects and contests to date in over 2,000 areas as diverse as website development, logo design, marketing, copywriting, astrophysics, aerospace engineering, and manufacturing.

Freelancer Limited is listed on the Australian Securities Exchange under the ticker ASX:FLN and is quoted on OTCQX Best Market under the ticker FLNCF.

The impact you’ll make in the team

We’re on the lookout for a driven and innovative Talent Acquisition and People Operations who will help shape the future of Freelancer.com by sourcing top talent, nurturing a thriving company culture, and driving employee engagement. If you’re passionate about building teams and improving processes, this role is for you.

Talent Acquisition

• Strategically source exceptional talent across various platforms using innovative strategies.
• Drive end-to-end recruitment, collaborating closely with hiring managers to meet hiring needs effectively.
• Represent Freelancer.com at events, meetups, and university partnerships to network with technology professionals.
• Onboard new hires and grow the company culture internally.
• Plan and implement employee engagement activities that promote motivation, boost mental wellbeing, and foster work-life balance in the organization.

People Operations

• Analyze HR data and continuously improve processes and systems.
• Review and manage company benefits to align with employee needs and industry standards.
• Address and resolve employee relations concerns, acting as the liaison between the company's consulting legal team for any legal advice and appropriate actions for administrative/labor cases.
• Write, review, and revise existing company policies and other documents (if deemed necessary).
• Provide case management and other related trainings to leads and managers.
• Manage administrative cases, including investigations and corrective actions, and prepare related documentation (e.g., NTEs, Disciplinary Action Forms, and Notices of Decision).

The duties and responsibilities described may change as necessitated by business demands.

A proven track record in technical recruiting and people operations but most importantly, we care about your character, as we are seeking someone who:

• Has a natural flair and ability to make friends with everyone in the room.
• Is a nerd at heart and knows what differentiates truly great engineers, product managers, AI engineers, and etc.
• Has a high level of emotional intelligence.
• Takes initiative, is pragmatic, and is self-motivated.
• Proven work experience in technical recruitment and employee relations.

• Take on the challenge of shaping global talent strategies while working closely with great engineers and product managers to drive innovation.
• Work hard, take ownership, and watch your career soar in a dynamic and meritocratic workplace.
• Get inspired and stay engaged with our company's regular hackathons, monthly engagement events, and sports activities where you can put your skills to the test and win cash prizes! 
• Comprehensive and competitive health benefits to keep you and your family healthy (HMO, Life, and Personal Accident Insurances).
• Enjoy a delicious free daily meal, snacks, and beverages, to help you stay productive and focused throughout the day!
• Experience transparency and open communication at our weekly town halls, featuring Q&A sessions with the CEO

This role will primarily support management of day to day operational activities within the global reconciliation team. This role will support the manager in executing operating plans such as putting controls in place to ensure quality and timeliness of output, reporting gaps and recommending process improvements for more efficient service delivery.  The role will involve day to day management of the team to ensure compliance with applicable accounting standards, policies, and procedures. This role will primarily support management of day to day operational activities within the global reconciliation team. This role will support the manager in executing operating plans such as putting controls in place to ensure quality and timeliness of output, reporting gaps and recommending process improvements for more efficient service delivery.  The role will involve day to day management of the team to ensure compliance with applicable accounting standards, policies, and procedures. 

Responsibilities: 

• Oversee balance sheet account reconciliation activities, from preparation, review, and approval.
• Ensure clarity and consistency of control documentation produced for balance sheet accounts.
• Escalate reconciling items for correction and adjustments prior to filing SEC reports.
• Escalate aged reconciliation variances to assist with corrections in the general ledger.
• Support cross-functional and cross-regional process alignment and standardizations within functional accountability.
• Ensure team's adherence to all Sarbanes-Oxley, internal policies, audit procedures and regulations to ensure fully compliance with established control points.
• Serve as the point of contact during external and internal audits.
• Identify and analyze complex issues and recommend solutions or alternatives.
• Act as – first level escalation point for questions and issue resolutions ensuring issues are addressed on a timely manner Responsible for escalating the issues further as and when necessary.
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensures performance/operational gaps are addressed.
• Responsible for the implementation of team’s business continuity plan.
• Recommends resource planning solutions for changing resource loading and work volumes.
• Sets performance and behavioral expectations.  Conducts regular review, provide feedback and coaching, and other developmental, training and learning opportunity plans to ensure the success of the individuals within the team.
• Lead short term projects and supports medium to long term projects and contribute to long term initiatives planning.  
• Develop strong stakeholder relationship by ensuring escalations are managed effectively and proactively and elevating it further as and when necessary.
• Ensure team compliance to and delivery of service level agreements, policies and procedures as a agreed with the Manager.

AECOM is seeking a Communications Specialist to be based in Manila, Philippines

The role is primarily responsible to support content development targeted to increase employee engagement and promote AECOM brand awareness in various external and internal channels, websites, and communication platforms

• Support internal and external content development, including editorial calendars, project trackers, and award submissions
• Research, outline, write, edit, and proofread communications materials and ensure messages reach target audiences
• Leverage communication programs, message platforms, assets, and channels to support business priorities
• Distribute communication materials in appropriate platforms on a timely
• Track impact of marketing campaigns through performance dashboards, metrics, and analytics
• Monitor inbound emails received via the company’s general mailbox and respond to general inquiries
• Create media contact list and ensure proper contact management in various communications tools and platforms
• Monitor and write summaries regarding AECOM’s daily press coverage
• Escalate and analyse identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues
• Support selected simple process improvement initiatives to streamline processes

We are looking for an Account Manager (Cebu) to join our growing business!

Responsibilities

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Requirements 

• Bachelor’s degree graduate

• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry 

• Highly preferred: A local of Cebu City or currently resides in Cebu

• Great interpersonal and communication skills in person, strong negotiation skills

• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people

• Endurance and perseverance in the process of follow up on partner restaurants

• Pleasant personality, high level of enthusiasm and commitment

• Ability to work structured and efficiently organize the communication process with our partners

• Team player, self-motivated with the ability to work self-reliant

• Keen interest and good understanding of building relationships with clients

• Required language(s): English, Filipino, Visayan, Local dialect