As a Tech Lead, you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue. You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers 

Sutherland is seeking a reliable and detail-oriented person to join us as a Subject Matter Expert. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Professionals in this role get to:

WORK ON COMMUNICATIONS: Performing weekly effectiveness and efficiency coaching for consultants to ensure the team’s productivity. Conduct weekly side-by-side time with consultants. Supporting Team Leaders in setting improvement programs and action plans for consultants. Gathering up-to-date information and integrating feedback into the best practices. Handle escalations.

KNOWLEDGE MANAGEMENT: Informing training, consultants, and Ops of any gaps in player support. Participating in the creation of new procedures, processes, etc. Collecting product information from clients. Spreading product knowledge to operations. Update existing procedures. Updating knowledge management database. Handle first level of escalation as needed.

PROVIDE TRAINING: Providing recommendations to assist in creating new training programs. Identifying and reporting any training needs to maintain quality level.

ENSURE QUALITY: Calibrating with TMs, QAs, and clients, at regular intervals, monitoring and analyzing transaction monitoring results. 

• Coordinates and provides administrative support to all areas of the Housekeeping department.
• Ensures work orders are completed and timely release of rooms based on the daily arrivals.
• Guarantees housekeeping guest amenities and supplies are well stocked and well inventoried to ensure the ultimate comfort, cleanliness, safety and standards for all guests and members.

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and serving as a liaison with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, resourcefulness, and the highest degree of confidentiality.

• Closely coordinate with the executives in maintaining their diaries. This should be aligned to the executive's preferences, priorities, leniencies, and limits, to create a proper balance between commitments.
• To work closely with the executive in terms of structuring and proper prioritization of the day-to-day administrative activities including key events, travel plans, and other action items.
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and database in response to and in anticipation of executive's needs
• Able to arrange domestic and international travels (Airline, Hotel, Car Rentals, Train Tickets)
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Prepare and coordinate presentations
• Assist in the staging of virtual and in-person events
• Able to oversee correspondences for the executive by identifying important emails and sorting based on priorities by assigning some rules
• Prepare and submit Executive’s expense reports aligned with service level agreements
• Conduct research - data gathering in a particular field or industry to generate valuable insights
• Prepare and process expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Assist in office activities such as Friday night events, birthdays, and other office activities needing support that can be done remotely.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance of Team Lead.
• Perform other related projects and duties as assigned.

The QA Technician is responsible for assuring that the feeds produced conform to specifications. The position is also responsible for the proper sampling and analysis of incoming raw materials and finished feeds. Ensures that all ingredients received are according to specifications and are still in good condition before use by production. The position will also assist in the implementation and documentation involving ISO, HACCP, and Good Manufacturing Practices..

Quality Standards Management

1. Conducts inspection, analysis, and disposition of raw materials in storage bins and prepares reports.

2. Conducts inspection, analysis, and disposition of finished feeds to determine conformance to specifications and records inspection details.

3. Informs concerned department/s on deviation/non-conformity found to ensure that corrective actions will be implemented.

4. Conducts Mycotoxin analysis of selected raw materials and finished feeds and provides feedback to the immediate team leader for disposition.

5. Files and maintains feed sample analysis records.

6. Implements standard operating procedure on retained sample management.

7. Conducts Near Infrared Reflectance (NIR) diagnostic and check cell test.

8. Conducts analysis of in-process samples and provides feedback to production for process adjustments.

9. Conducts weekly bulk density monitoring and prepares reports.

10. Prepares monthly samples for wet analysis and ensures third party laboratory analysis is conducted.

11. Conducts inspection, analysis and issues final disposition on  identified Non Conforming Products and Raw Materials including aging finished goods.

12. Conducts mixer test.

13. Conducts calcium and phosphorus analysis for layer feeds using secondary methods and provides immediate analysis result and disposition.

14. Verifies micro hand adds preparation report versus implemented formula to ensure accuracy.

15. Assists in the design, development and handles implementation of quality control standards and programs.

Cost Management 

1. Monitors reprocessed materials (RPM) inventory.

2. Checks/inspects production run ticket for critical feed-types.

3. Monitors on-hold finished goods and on-hold raw materials  and ensures   chemical and wet analysis is conducted by third party laboratory.

Record Management

1. Prepares and provides  feed evaluation report to all concerned departments.

2. Manages and maintains a recording system of all   analysis results of finished feeds and raw materials used for easy retrieval and reference.

3. Accomplishes shift reports (QA Technician shift report, FSAR, bin bottom, in-process monitoring) at every end of shift.

General Tasks 

1. Manages QA samplers, laboratory supplies and samples inventory.

2. Participates and contributes with cross-functional teams involving various process improvement activities.

3. Conducts analysis and provides feedback on customer complaints in relation to feeds quality.

4. Performs jobs other than the current assignment under the following situations:

- When the employee assigned to do the task in question is on leave.

- When the employee assigned to do the task in question is out of the work area due to other assignments such as official business trips, field work, special projects, attending seminars or trainings.

- When the employee assigned to do the task in question is assigned to do jobs of  higher priority.

1. Complies any or all of the following as may be assigned or required:

- Be a core group member in any of the company's Integrated Programs

- Be a member of QIT within the department and may be requested to be a member in a cross-functional project team.

1. Actively participates in company programs and during meetings and discussions and come up with suggestions for improvement in the areas of quality, efficiency, productivity, security and safety, sanitation and food safety, environment, waste reduction, sustainability, social responsibility and risk management.

2. Takes an active role in the implementation and maintenance of systems such as ISO and 5S/GMP/HACCP.

3. Performs other related tasks as may be directed by the Immediate Team Leader or Department Head.

SAP Support and Troubleshooting

• Ensure the accurate and real-time execution of tasks related to the process/es they are responsible for, including the recording of information and report generation in the designated forms and platforms (e.g. SAP). 

• Integrate with other parties/ functions whose processes are interfaced with their processes (to enable alignment, efficient flow of the process, and effective implementation of controls).

• For detailed SAP-related tasks, please refer to the attached RACI

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

OTHER TASKS:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 

2. Performs other tasks related to the job as may be assigned by the immediate superior.

The QA Analyst is responsible for assuring that the analytical procedures are conducted accordingly for both finished goods and raw materials.  The position is also responsible for ensuring laboratory equipment are functional and regularly calibrated. Ensures that all routine and monitoring analyses are regularly conducted and provide accurate and precise results to relevant stakeholders. The position will assist in the implementation and documentation involving ISO, HACCP and Good Manufacturing Practices.

Key Duties and Responsibilities

1. Conducts routine primary method of analysis based on the sampling plan. 

2. Conducts regular equipment internal calibration and maintenance.

3. Monitors and conducts routine analyses of Finished Feed and Raw Materials as required in the established acceptance parameters.

4. Ensure that monitoring analyses for Finished Feed and Raw Materials are conducted based on schedule.

5. Ensure that secondary methods of analyses are regularly validated.

6. Ensure the accuracy and precision of results forwarded to relevant stakeholders.

7. Ensure the implementation of laboratory safety and regulatory compliance.

Records Management

1. Maintains a recording system of all analytical results and validation..

2. Maintains a monitoring system of equipment calibration.

3. Prepares and sign Certificate of Analysis.

4. Prepares various report as assigned.

General Tasks

1. Monitors results of analyses of samples submitted to 3rd party Laboratory.

2. Monitors laboratory costs and engage to cost saving initiatives.

3. Monitors laboratory wastes generation and disposal.

4. Monitors laboratory tools and supplies inventory. 

5. Maintains laboratory cleanliness and implementation of 5S.

6. Participates and contributes with cross-functional teams involving various process improvement activities.

7. Perform jobs other than the current assignment under the following situations: 

- when the employees assigned to do the task is on leave

- when the employees assigned to do the task in question is out of work area due to other assignments such as official business trips, field work, special projects, attending seminars or trainings

- when the employees assigned to do the task in question is assigned to do jobs of higher priority

1.    Complies any or all of the following as may be assigned or required:

          - be a core group member in any of the company's Integrated Programs

         - be a member of QIT within the department and may be requested to be a member in a cross-functional project team.

1.   Participate in company programs and in meetings pertaining to quality improvement, efficiency, productivity, security and safety, sanitation and food safety, environment, waste reduction, sustainability, social responsibility and risk management.

2.   Takes an active role in the implementation and maintenance systems such as ISO and 5S/GMP/HACCP.

3.   Performs other related tasks as may be directed by the Immediate Team Leader or Department Head

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Are you capable of using your business skills and technical expertise to create and provide solutions and analysis for both clients within the company and those outside of it? Are you open to learning how to understand, analyze, and utilize available data to guide business and strategic decisions company-wide? 

Great! Why don't you join us as our Report Leader? 

You will be expected to:  

• Manage our team in Cebu responsible to review product inspection reports;  
• Monitor team performance to ensure team KPI targets are met;  
• Arrange work shifts to accommodate for the workload;  
• Support team leaders with training and development activities;  
• Implement any new processes/strategies handed down by the top management;  
• Review reports validated by team members and make suggestions on improving report quality;  

We may also ask you to:  

• Work on claim investigations;  
• Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.

• You will implement SaaS solution onboarding for vendor restaurants
• You will focus to handle day to day operation or any administrative-related tasks and provide updates within a given timeframe, with quality and accurate output
• Your success comes with the high activation rate / usage on the system by the vendor
• Provide online and on-site support to vendor restaurants on table ordering system implementation and usage
• Visiting vendor restaurants and ensuring table ordering system implementation in place
• Provide training and guidance to vendor & BD team where necessary any other adhoc task required
• Handling more than 100 restaurants and conducting business reviews by providing guidance to the restaurant owner and operations staff

• Implementing systems and conducting checks to ensure food handlers practise good food and personal hygiene during food preparation;
• Assisting operators to conduct in-house supervision and correct irregularities detected;
• Provide training and guidance to employees on best practices for maintaining cleanliness, hygiene, and quality standards.

• The main responsibility of this role is to manage data reporting and project deliverables including:
  • Maintains EHS tools for data presentation and delivery to clients, including all database/dashboard configurations.
  • Assists internal clients in all elements of successfully operating the monitoring systems.
  • Performs data analytics and programming of workflow automation in support the I&E and NR GBS projects

Specific Responsibilities   

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Designs, manages and supports data dashboard deliverables and associated project workflows for analyzing continuous monitoring data to strict quality and ethical standards.
• Provides total project team responsiveness.
• Responsible for liaising with project teams in order to have a full knowledge of project requirements, and documenting requirements accordingly
• Carries out project work including development and creation of analytical data outputs and reports to complement and assist with wider objectives on client EHS projects.
• Performs various data analytics functions, including building reports and dashboards using Power BI as required, including translating complex source data into meaningful visualisations.
• Implements workflow automation projects using various tools, especially Power Automate and similar workflow automation tools.
• Performs data modelling and database design, as well as data manipulation and transformation using Power Query, SQL and other coding languages (VBS, Python, etc.).
• Ensures all testing methodology and quality control procedures are performed according to ISO17025 and assigned SGS lab standards where applicable.
• Keeps I&E/NR Head of GBS, GBS Supervisor and any other key personnel informed immediately of all operational issues, including:
  • Personnel matters affecting performance,
  • Failure to meet turnaround requirements,
  • Failure to meet ISO17025, country certifications and assigned SGS lab standards where applicable,
  • Inconsistencies in quality so they may be rectified immediately,
  • Additional training requirements identified.
• Adopts and supports specific operational improvement activities as communicated by the GBS Team Lead. These projects will focus on the improvement of quality, efficiency, accreditation, communication and technical improvement.
• Maintains a working knowledge of all required analytical procedures in the section.
• Looks for efficiency gains in your section by being aware of new technologies and reviewing existing procedure.
• Able to respond to technical queries.

The role will be supporting the day-to-day payroll services for the assigned region (Middle East) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.

Responsibilities & Duties: 

• Accurately and timely perform assigned activities in support to the payroll services.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Perform assigned systems and documentations management activities to ensure compliance and alignment to relevant payroll records and documentations.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Participate on assigned audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.

Team Summary

The North America Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions (VCS), Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

What the Implementation Consultant for Digital Implementations will do

The Implementation Consultant is responsible for solving moderate to complex problems and taking a broad perspective to identify solutions for new and existing Visa digital initiatives. This role requires strong communication, organizational, analytical and execution skills as well as working independently with guidance only in the most complex situations.

Key Responsibilities

• Lead and execute high quality implementation support to Visa clients and processors to ensure client expectations are exceeded.
• Provide project support for Content Services (HTML coding, image assets, etc.) and non-Content Services projects for digital product implementations.
• Coordinate with internal partners to understand the requirements and manage project requests while meeting client expectations.
• Drive the project completion to success from requirements gathering, build, testing and deployment to Production.
• Manage routine and non-routine complex processing and change requests, as well as support client initiatives.
• Prepare and maintain project tracking, status reports and issues logs.
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders.
• Communicate complex, technical concepts in a focused and well-organized manner.
• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet delivery commitments.
• Report client project accomplishments and deliverables to management regularly.
• Create and update internal support documents to assist internal and external partners.
• Proactively identify operational opportunities to increase service quality and efficiency.
• Establish great collaboration with business partners by being able to speak confidently and professionally.
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives.

Projects you will be a part of:

The Implementation Consultant will work on projects such as SDK Enablement and BIN Adds, VCS Campaign Operations, VCS Content Services, Transaction Alerts configuration and other digital implementations projects. You will get the opportunity to partner with the Global Implementation teams in understanding the project requirements and work with other internal partners to implement them successfully. You will also have to work closely with Product, Client Readiness and Tech teams as we continue to expand our businesses and resolve issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Builds, enhances and maintains an Enterprise Data Warehouse that serves the reporting and analytical needs for AECOM. Participates in Systems Delivery Life Cycle for Data Analytics and Reporting projects including preparing detailed technical design documents; designing and developing ETL/ELT code and database objects; participating in unit and system testing; engaging with supporting administration teams, Cognos metadata developers, and data analysts; and providing production and off-hours operations support as needed.

• Develops data warehouse data models and data integration jobs, using Oracle RDBMS, SQL/PLSQL, and/or Informatica PowerCenter. Responsible for populating the data warehouse, sourcing data from various databases and application platforms including but not limited to Oracle RDBMS, Microsoft SQL Server, Oracle E-Business Suite, Workday, Salesforce, Smart Recruiters, and Dun & Bradstreet.
• Works with and supports Cognos report developers, data analysts, and operations team. Ensures report queries run efficiently. Tunes database queries as required. Troubleshoots integration processes when reporting errors are identified and operations team is unable to resolve.
• Implements code through AECOMs change management process. Maintains all required artifacts, including Business Requirements Document, proof of tests, and migration instructions using ServiceNow, TFS and Github.
• Applies knowledge of software tools, programming languages, and shell scripts to provide solutions that shape best practices for data pipeline and data warehouse development at AECOM.
• Continuously trains, adheres and learns from peers within the organization.
• Assigned tasks are of low complexity.
• Knows or learns to use the tools required for the job assignment
• Participates in special projects and performs other related duties as required.

1. Implements and monitors feeding trial protocol for Swine.

   • Monitors or gather data and keeps record of the following:

     • daily feed consumption

     • daily inventory of feed and trial animals

     • daily mortalities

     • daily temperature readings

     • Weight of the animals during weighting periods

     • other pertinent data (number of medicated animals, vaccination given, etc.)

2. Forecasts and coordinates the delivery of trial feeds.

3. Implements biosecurity measures and SOPs of the farm.

4. Attests the weighing of trial animals and ensure accuracy

5. Records all data and observations that may affect feeding trials.

6. Maintains record for all monitored activities during the operations.

The Warehouse Associate - Inbound is responsible for executing and coordinating all receiving and issuance at the plant warehouse. He/She executes system transactions for receiving and ensures efficient unloading of materials from supplier, port and external warehouse. He/She executes system issuance transactions to all pull out from the external warehouse to ensure accuracy of the quantity and documentation. He/She monitors the status of all raw materials to ensure no infestation for all inventories. He/She monitors all the movements of materials from receiving to issuance. He/She ensures all stock movement from receiving up to the issuance shall be reflected to the monitoring files, physical tagging and system transactions. He/She ensures all stock movement from receiving up to the issuance shall be reflected to the ERP system consistently and timely.

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

The Senior Application Developer is responsible for developing, documenting, and supporting standard and custom reports within the company’s systems for the clients. Industry standard tools will be used to develop reports. Interaction with the end user to establish report requirements will be necessary.

Tasks

• Perform the development, maintenance, internal testing of client dashboard (complex and non-complex).
• Develop demo dashboard, as and when needed.
• Support product development team by implementing new features to another standardization dashboard, as and when needed.
• Transfer of pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set.
• Define, execute, and interpret SQL queries. If needed, update data source query based on the client’s requirement.
• Review and create documentation for the dashboard.
• Support client, Client Services, and BAU Requests.
• Collaborate with Client Services to understand and troubleshoot dashboard issues and develop appropriate solutions.
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process
• Lead/support/attend client meeting to understand detailed project requirements, understand business problems and provide recommendation.
• Communicate project status updates and recommendations.
• Follow Definition of Done and process around Azure DevOps.
• Conduct demo and/or Cosmos admin training.
• Provide buddy system with other developer.

• Handling telephone inquiries and accepts room reservations for the Hotel
• Responsible for ensuring that all reservation filing and correspondence is carried out daily.
• Promote and upsell hotel rooms to maximize the Hotel's revenue and occupancy

• Knowledge in bar drinks and menu creation
• Manages the stocks and setup for the bar in line with brand standards
• Can handle bar operations and people management
• Promotes the bar's full range of products

The Procurement Associate is responsible for the timely and cost-effective procurement of local materials, supplies, or services for the plant operations. He/she is also responsible for looking for reliable vendors with good after-sales service to assure economical costs to the company.

Master Data Administration
The responsibilities and accountabilities of the position include but are not limited to the following:
● Execute, control and monitor the master data processes (for example: the creation, change, consolidation, and distribution of master data)
● Determines whether or not a newly requested master data object already exists in the central system
● Assemble master data input information from key stakeholders (Operations, Sales & Finance) and other master data admin to ensure the completeness, accuracy, and alignment of the data to be created or changed
● Follow and maintain naming convention guidelines where applicable
● Ensure data quality, compliance and consistency of master data across business systems
● Perform regular master data health checks to ensure that required master data across systems are accurate, complete, up-to-date, and available
● Own the resolution of all master data related issues, these include data gathering &
understanding the issues through master data gap analysis, root cause analysis & correction, and coordination with various internal support team and end-user
● Provide support related to master data requirements for change requests and new system implementations
● Assist business process experts in defining standard operating procedures, process flows and related documentation.
● Assist with the maintenance and review of system user guides particularly in the master data setup to ensure they are accurate and up to date at all times

Purchase Requisition to Purchase Order Processing
1. Determines the materials, supplies, or services needed for operation through daily review of approved Purchase Requisitions.
2. Coordinates with the internal customers for the specifications of the materials, supplies, or services particularly those that are highly technical and complex.
3. Prepares and processes all approved purchase requisitions of materials, supplies, or
services by conducting bidding procedures or canvassing with different vendors.
4. Negotiates for the best possible price on all purchases.
5. Prepares purchase orders based on approved purchase recommendation summary and ensures the accuracy of all entries in a timely manner.
6. Reviews and provides guidance in the preparation of contracts, agreements, and
amendments.
7. Keeps internal customers informed on updates of schedule changes and/or status of their purchase requisitions.

Purchase Order Delivery
8. Coordinates the processing of purchased materials, supplies, or services (e.g. ordering,
delivery, checking, receiving, and conducting follow-up), ensuring that materials and supplies received or and services rendered are as ordered - right price with right quality and quantity delivered at the right place within the time specified by the requisitioner.
9. Identifies corrective action remedies for defective or unacceptable materials, supplies, or services and coordinates with the vendor regarding rejects, returns, or repairs.

Payment Facilitation
10. Ensures timely payment to suppliers by mediating in billing reconciliations between
vendors and Accounting for settlement of invoice discrepancies for actual materials, supplies, or services ordered and delivered.

Supplier Management
11. Secures renewal and completion of supplier Accreditation requirements on a yearly basis for items being handled.
12. Assess the accredited vendor competence under the annual Vendor Performance

Evaluation Rating wherein compliance with purchase order agreements is being monitored
and reviewed.
13. Updates filing database for Accreditation and Vendor Performance Evaluation Rating and provide feedback to suppliers.

14. Manages existing supplier relationships to ensure continuity of delivery of materials,
supplies, or services that meets performance standards of the company while seeking new ones.

Your responsibility and punctuality will be crucial in ensuring that our front-line services run without disruptions.

You will be expected to:

• Ensure inspection booking are following customers’ requirements.
• Communicate with customers, suppliers and back-office teams to ensure inspection booking containing all necessary information and all elements are clarified before proceeding with the inspection.
• Quote the inspection order based on the estimated workload and following quotation rules. 
• Be the link between the inspectors on-site in the factories and our customers all over the world.

The Protocol Specialist ensures that our front-line services run without disruptions.

This position will report directly to the Protocol Leader.

Key Responsibilities include:

• Compile product checklists based on our client’s specifications and our own inspection requirements, while making sure that all specs are in their corresponding sections.
• Ensure that when protocols are finished, they’re delivered to our inspectors the day before they visit the factory with an inspection.

• Responsible for cultivating and developing new / potential builder business in the Philippines market (focusing on primary and secondary cities)

• Identify and Educate top 10 residential property developers and multipliers (e.g., architects, kitchen & interior designers) on strengths and brand values Bosch and Gaggenau

• Consultative role on kitchen planning and specification of BSH Appliances

• 100% role dedication to BSH business by continuous growth of business relationships

• Attain trustful co-operation with BSH SG DM team and current distributor partners in the Philippines to reach a market share of +30% in the mid term

• Be the Go-To individual for property landscape news in the Philippines