Job Objective

The Sales Operations Optimization Specialist acts as the educator, liaison, and partner in pursuing excellence and value in all aspects of the business using the concepts of performance optimization. This role will be responsible for the monitoring and reporting of performance across all the members of Sales Team. Using this data, the SOO Specialist will coordinate with all stakeholders to develop and manage a wide range of performance optimization initiatives. A fast learner with a passion for both people and process development, the SOO Specialist will help raise the bar for optimization ensuring that all initiatives are consistently best of class in quality and aligned with corporate goals, culture and business results.

Key Duties and Responsibilities

Data Analysis

Provide leadership, coaching, and formal / informal training in support of the development of an innovative and engaged work environment, ensuring the application of data driven decision making tools. Provide analysis and metrics on the effectiveness of optimization initiatives.

Database Management

Develops and manages Pilmico’s e-Learning content and design. Manages all SOOP Database and provides timely feedback to program learning partners, sales team managers and immediate superior

Curriculum Development

Ensures timely development of required leadership, selling & negotiation skills and technical training modules in collaboration with internal or external providers. Evaluates and assesses learning effectiveness and makes necessary recommendations for curriculum and/or process improvement opportunities.

Training Design

Conduct needs assessments to identify and prioritize performance optimization needs and methods. Designs, implements, and manages training content, materials, and evaluation tools in support of performance optimization efforts.

Training Implementation

Improved sales support efficiency through personnel training, and implementation of new and effective training guides and tools. Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported. Supports the creation and implementation of Pilmico’s Internal Trainers’ Certification and other company learning programs.

Digital Solutions

Spearheads the digital solutions initiatives within the category of his or her scope, ensuring that online activities are thorougly monitored, properly executed, and coordinated. Ensures the alignment of all digital contents with Brand and Marketing.

Administrative Support

Generates presentations and sales support documentations for the consumption of the team and the management.

Leads in ad-hoc projects and programs across the department.

SMEs in this role get to:

• Empower the Work: Create, Facilitate, and Huddle Sessions to equip staff with fundamental skills and knowledge.
• Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also, conduct floor interventions for BQ teams.
• Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
• Take the lead: Delivering new hire training for the business, ensure to give a good learning experience for the new hires, ensuring to equip new hires with the relevant skill sets to meet the production goals from the first-month post-nesting. Should partner with quality and training manager to identify skill and knowledge gap that leads to a stable performance trend. Work with the training manager to prepare training content to run a BQ intervention for the business. and Work with the training manager in catering the learning via the update management process and new launches.

As a Policy Governance specialist within the Center of Excellence (PGA), your primary responsibility will be to develop, implement, and govern policies and procedures that ensure compliance, consistency, and best practices across the organization. You will work closely with cross-functional teams to establish policy frameworks, review and update policies, and ensure adherence to policy requirements. This role requires strong knowledge of policy management, attention to detail, and the ability to collaborate with stakeholders at all levels.

The AQUA SOLUTIONS MANAGER (ASM) is responsible for generating volume and sustainable growth of Pilmico’s aqua feed, both in the Finfish and Shrimp segment. He/She should be on top in the management, execution and monitoring of all sales, technical and business aspect of Aqua Feeds ensuring sales leadership in the market. He/She is responsible for enrollment of new accounts and managing a healthy, profitable and sustainable business for each account.

ASM is also responsible in giving technical assistance to the customers to ensure business growth, sustainability and profitability that will redound to Pilmico’s brand value.