Are you a master of details with a passion for organization and making an impact? As our Legal & Regulatory Administrative Assistant, you’ll be the backbone of our global legal operations, ensuring everything runs seamlessly. Reporting to our Senior Counsel in the Philippines, you’ll take charge of contracts, safeguard intellectual property, manage corporate filings, and keep us aligned with regulatory requirements worldwide. You’ll also become our contract tool expert and create systems that empower the entire team. If you love connecting the dots, solving puzzles, and being a trusted partner in a dynamic environment, we’d love to have you on board!

What you’ll be doing:  

Contract Tracking and Management; Maintenance and Management of CLM Tool 

• Maintains and manages the contract lifecycle management tool (CLM) of Balsam Brands, including: Configuring and managing workflows; Managing contract and legal request data; Generating reports and analyzing data; Understanding and managing integrations with other business systems; and Understanding and exploring the potential of AI and machine learning within the CLM platform. 

• Maintains and tracks all contracts to which Balsam Brands is party. 

• Handles, safeguards, and maintains legal forms database for internal use. 

Intellectual Property Tracking and Management 

• Tracks and administers trademark, copyright, and patent portfolios in conjunction with General Counsel and outside intellectual property counsel.  

• Reports intellectual property infringement and coordinates with external vendors and external counsel in protecting the intellectual property rights of Balsam Brands.  

• Provides advice to internal teams on proper trademark usage across websites and other creative assets.  

• Reviews proposed product names and descriptions to ensure non-infringement of existing registered marks. 

Domain Name Management 

• Tracks and administers Balsam Brands’ domain portfolio and coordinates with Balsam Brands’ external domain management provider. 

Internal Knowledgebase Management 

• Maintains templates, checklists, FAQs, best practices, and other resources for common legal tasks and queries.  

• Ensures the up-to-date nature of all information within the knowledge base.  

• Improves knowledge base accessibility and usability, such as by organizing and categorizing information for easy retrieval. 

Corporate Filings and Registrations 

• Administers and maintains corporate, regulatory, and some tax filings and registrations in a variety of U.S. (and some non-U.S.) jurisdictions, including annual renewals.  

• Conducts basic research on U.S. federal and state laws, as well as the laws of other countries, to determine tax registration and filing obligations. 

Basic Legal and Market Research 

• Performs basic legal research, analyzes information, summarizes findings accurately, and responds to various queries regarding the same.  

• Provides insight into best and common industry practices by benchmarking similar businesses concerning, among others, marketing and advertising, sustainability, and data privacy. 

General Functions 

• Manages sensitive and confidential matters like corporate structure, internal legal matters, and organizational changes. 

• Assists in the regulatory obligations of Balsam Brands. 

• Assists and provides efficient day-to-day operation of the company’s legal functions. 

Performs other duties that may be assigned from time to time. 

What we’re looking for:  

• College graduate of any course, preferably with background in legal work.  

• Ability to conduct research, analyze information, and summarize findings concisely. 

• Excellent written and verbal English communication and interpersonal skills are paramount. This includes drafting correspondence (emails, letters) and effectively communicating with foreign counterparts, government agencies, and vendors, and taking accurate meeting minutes. 

• Highly organized with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. 

• Project management skills. 

• Meticulous attention to detail is crucial. 

• Ability and desire for continuous learning and adaptation to new technologies.  

• Proficiency in MS Office Suite (Word, Excel, PowerPoint), email, and other relevant software. 

• Ability to identify and analyze problems, troubleshoot technical issues, and find effective solutions independently and proactively. 

• Ability to adapt to changing priorities and work effectively. 

• Ability to have phone/web conference calls in early morning or late evening with foreign counterparts, partners/vendors, and where needed. 

Nice to have: 

• Experience conducting legal research. 

• Experience in importing, exporting, and managing data within a system, as well as the ability to understand data structures, APIs, and integrations with other business systems.

Location: The Legal & Regulatory Administrative Assistant position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

About First Circle

Founded in 2016, First Circle provides innovative SME financing solutions and is at the forefront of building smart banking systems for businesses in the Philippines. As a trusted partner of the Philippine government and the Department of Trade and Industry (DTI), we are pioneers in providing data to the Credit Information Corporation (CIC) and the first FinTech company licensed by the Securities and Exchange Commission (SEC) in the Philippines. Our leadership team, with backgrounds from Morgan Stanley and Bridgewater Associates, is dedicated to transforming the financial services landscape in the region.

The Compliance Officer will play a vital role in ensuring that First Circle operates in full compliance with regulatory requirements while fostering a strong culture of accountability and integrity. Reporting to the General Counsel, the Compliance Officer will oversee compliance frameworks, ensure adherence to legal and regulatory mandates, and drive initiatives related to regulatory reporting, AML compliance, and data privacy.

Key Responsibilities

Regulatory Compliance:

• Collaborate with the General Counsel to monitor, assess, and ensure compliance with all applicable laws, regulations, and reportorial requirements.
• Liaise with regulatory bodies, including but not limited to the Securities and Exchange Commission (SEC), the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other relevant government entities.
• Develop, implement, and maintain compliance policies, procedures, and internal controls.
• Ensure timely and accurate submission of all regulatory compliance reports to relevant authorities and external partners.

SEC Compliance:

• Oversee compliance with all SEC regulatory and reportorial requirements applicable to financing companies.
• Serve as the primary point of contact for SEC-related matters, audits, and inquiries.

AML Compliance:

• Develop, document, and update the company’s Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) policies and procedures to align with relevant laws and regulations.
• Ensure ongoing compliance with AML/CTF requirements, including risk assessments and reporting.
• Provide AML training to employees to ensure awareness and adherence to policies.

Data Privacy Compliance:

• Collaborate with the Data Protection Officer (DPO) to implement and manage the company’s Data Protection and Privacy Program.
• Assist in developing and maintaining data privacy policies and procedures.
• Monitor operational compliance with data privacy laws and investigate potential incidents or breaches

Experience:

2-4 years of experience in compliance, risk management, or a related field, ideally within the fintech or financial services industry.

Knowledge and Skills:

• Strong understanding of regulatory requirements and frameworks, including SEC, AML, and data privacy laws.
• Proven ability to navigate complex compliance landscapes while supporting business agility.
• Exceptional problem-solving and critical-thinking skills with a proactive, self-starter approach.
• Outstanding communication skills to collaborate across teams and engage with external stakeholders.
• Strong organizational and multitasking abilities, with a commitment to accuracy and detail.
• Collaborative mindset, capable of working closely with legal, operations, and business teams.

• Hybrid work set-up: 1-2 days per week in our BGC office; remote the rest of the time.
• Additional perks & benefits including HMO coverage from day one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more
• Join a team with a deeply collaborative culture - expect support, feedback and friendship.

The FG Dispatch Officer is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory related  transactions.

1. Inbound Processing/Goods Receiving

   • Processes the  inbound deliveries for inventory receiving and manages the  activity in the warehouse.

   • Oversees the putaway process & ensures that the stocks are stored in the proper warehouse location in compliance with ERP requirements & Good Warehousing Practices standards.

   • Ensures proper labeling of stocks with correct batches (for batch-managed inventory) upon receiving for traceability purposes & FIFO/FEFO implementation.

   • Ensures accurate & timely posting of Goods Receipt (GR) for received inventory.

   • Reports any discrepancies for received goods & coordinates with the involved teams. Escalates the concern to the immediate team leader for any irregularities noticed.

2. FG Loading and Dispatch Operation

   • Performs verification of order details, including product quantity, labeling, packaging and documentation to ensure accuracy before dispatch.

3. Outbound Processing/Goods Issuance (Outbound Delivery Documentation)

• Process outbound deliveries for inventory issuances and facilitate loading/dispatch activities (material requests from other departments, stock transfers to other locations).

• Oversees the picking process and ensures that correct stocks with appropriate batches are picked as indicated in the request.

• Prepares the required documents for goods issuances, stocks transfer/dispatch.

• Ensures accurate & timely posting of Goods Issue (GI) for the issued inventory.

1. Inventory Management

• Performs posting of internal movements and transfer posting (material to material, stock to stock, consignment to owned) transactions as required.

• Perform reversal transactions in the system when necessary.

• Implement physical inventory count activity in his/her area of responsibility as scheduled or planned.

• Ensures that correct inventory count is inputted in the system.

• Assists the team in reconciling the variances and provides explanation/justification when necessary.

1. Storage Management

• Ensures alignment of stock status (unrestricted, stocks for QI, blocked) between the ERP system & on floor physical inventory.

• Follows through pending disposition for materials on floor.

• Reviews the stocks arrangement & ensures picking & FIFO/FEFO strategy are followed.

• Facilitates compliance to piling, labeling, stacking and handling requirements, and stocks arrangement according to the storage plan. Inspecting products for defects and reporting damages as needed.

• Ensure proper storage of the materials. Non-conformance to the standard storing procedure should be reported to the Warehouse Manager/Warehouse Supervisor for immediate action.

1. Dock Appointment Scheduling & Yard Management (for EWM-managed locations)

• Performs timely posting of movements of the transportation units according to the flow of the traffic under his/her yard location assignment.

• Coordinates with the transport team on the status of the transport unit for inbound or outbound transactions.

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

OTHER TASKS:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 

2. Performs other tasks related to the job as may be assigned by the immediate superior.

• Acting as a business partner providing business solutions through expertise to all other business functions ensuring compliance to any legal and regulations. 
• Leading a team of legal, compliance and government affairs professionals 
• Collaborate with Regional and Global legal team members of Delivery Hero ensuring alignment with over-all Group’s Legal and compliance standards.
• Developing legal frameworks and processes that champion legal and regulatory compliance
• Provide advice on various topics regarding law and regulation.
• Provide legal advice on various topics such as general corporate law, foreign business law, consumer protection law and labor law.
• Develop and own legal strategy that aligns to foodpanda’s strategic objectives in alignment with Regional and Central legal teams.
• Regulatory Compliance and Governance: Develop, maintain and implement the Country compliance, including formulating compliance policies and procedures, regulatory documentations, and maintaining compliance registers
• Work closely with the internal team to ensure enhancements in compliance processes are adhered to and play a driving role to implement system changes.
• Assist in conducting compliance risk assessments and develop plans to address regulatory gaps and drive remediation efforts and ensure implementation of proposed resolutions and actions.
• Create a compliance culture and awareness in the operations, and provide compliance training and education to staff on a periodic basis
• Support Government Affairs: Support in Developing public policy strategies and positions for including the creation of materials supporting advocacy on those positions in collaboration with the local and regional team.
• Support in identifying, assessing, and addressing regulatory challenges to business objectives in key regulated industries as well as the public sector market in partnership with and public policy colleagues.

Liaison Job Description

Your role as a liaison officer is to facilitate communication and collaboration between departments, teams, or organizations. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making. Managing information flow, resolving conflicts, and maintaining strong relationships are key responsibilities in your position.

Liaison Responsibilities

• Facilitate Communication: Act as a central point of contact for all communication between different departments, teams, or organizations. Ensure that information is accurately shared and understood by all parties involved.
• Coordinate Collaboration: Foster collaboration between various stakeholders by organizing meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or problem-solving meetings to encourage effective teamwork and achieve common goals.
• Relationship Management: Build and maintain strong relationships with internal and external stakeholders. Develop a deep understanding of their needs, expectations, and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.
• Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and harmonious working environment.
• Project Support: Provide support to ongoing projects by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.
• Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly organized and accessible.
• Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable insights and recommendations based on your understanding of stakeholder needs and interests.
• Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.

Liaison Required Skills

• Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.
• Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.
• Analytical mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.
• Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.
• Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
• Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.
• Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.
• Flexibility to adapt to changing circumstances, priorities, and stakeholders' needs.

Note: The above liaison officer job description is a general overview and may be subject to change based on the specific requirements of the organization.

Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities. 
• Ability to resolve technical problems and innovate more efficient use of IT resources. 
• Knowledge of AS400 is preferred. 
• With CCNA certification is a plus
• Can work a hybrid setup at Makati

Garrets International-Manila is looking for a Sales Support Officer is to assist the GMP Account Manager team and contribute to the efficiency and effectiveness of the sales process. This role plays a crucial part in helping a company achieve its sales goals and deliver excellent customer service. Below JD list the key responsibilities and purposes of a Sales Support Officer. Handling of various administrative tasks, such as data entry, order processing, and maintaining sales records. This ensures that sales processes are well-organized and documented.
 

What you'll be doing:

• Code Cracking of RFQ’s from Account Manager
• Updating of prices in PO/RFQ’s - called “GMP Update”
• Direct PO creations
• Chase for vendor Invoice
• Follow up on GMP POs older than 30 days
• Post Sales activities – supply schedules – updated delivery dates in AX.
• Solving of Hold Codes
• Adhoc task
• (Weekly Performance Reporting)
• (Mailbox sorting for GMP operations)

What we're looking for:

• Advanced data entry skills
• Attention to detail and quality output
• Comfortable with math, calculation and UOM conversion
• Knowledgeable in Microsoft Office such as Microsoft Excel , Word and Power point
• Good listening and communication skills

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: On-site

Scoping

• Coordinate with all stakeholders on bidding processes.

• Organize and document supplier meetings, site inspections, pre-bid conferences, and other bid-related activities for all involved stakeholders.

• Review bidding documents to ensure alignment with PBSP policy and provide updates on bidding status.

Planning

• Monitor project timelines in the procurement plan and provide regular status reports to relevant stakeholders.

• Summarize the procurement plan for vendor sourcing efforts and update progress on all projects within the plan.

• Hold regular meetings with stakeholders to review the procurement plan’s status and address any necessary actions.

Administrative

• Support the Senior Estimating Manager in team management and operations.

• Maintain records of meetings for reference and audit purposes.

• Prepare reports as requested.

Job Types: Full-time, Permanent

Pay: From Php 35,000.00 per month

Schedule:

• 8 hour shift
• Pacific Standard Time shift
• Monday to Friday

Job Description

Responsibilities (how we will measure success)

• Support the Luxembourg-based RC (‘responsable du contrôle du respect des obligations’) and the Know Your Asset (‘KYA’) teams in carrying out their daily responsibilities concerning AML/KYC compliance for both external and internal parties.

Tasks (what does the role do on a day-to-day basis)

AML & Compliance officer will:

• Review and analyze the necessary KYC/KYA documents received to onboard new clients and conduct asset KYA analysis for the Asset DD service;
• Generate and manage reports on AML/KYC data for both investments and clients, including creating checklists to track document statuses for each investment;
• Assist the Luxembourg team in creating various AML/CFT and KYA reports such as the RC annual report, agreements, quarterly RC report, AED/CSSF forms, and more.
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Escalate significant AML/CFT deficiencies and issues to Senior management of the RC/KYA team;
• Provide support to the RC and KYA teams for any ad-hoc requests from various stakeholders;

Key competencies for position and level

Getting things right and doing the right thing lie at the core of our AIFM team as they make sure we’re always consistent and comply with current financial regulations. While the role is focusing on AML and Compliance, you will need to be a master organizer, enjoy variety and a methodical planner. 

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and escalate if rules and regulations are breached. Attention to detail is a must to have.

Every day brings a new challenge so you’ll need to be a team player at heart, pro-active and with an eye for detail, as well as great organizational skills so you can prioritize your day-to-day and meet the deadlines. Building relationships across the business is a must have to succeed and be effective in this role. 

Our team are our second line of defense and ensure that we are compliant with applicable laws, corporate and service standards, company policies and procedures. With the support of your team and using your own judgement you will need to identify any risks or concerns and report them in a timely manner.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Responsibilities (how we will measure success)

• Support the Luxembourg-based Compliance team of the AIFM (IQ EQ Fund management (Luxembourg) S.A.) in preparing “Know Your Relationship” (KYR) files for both onboarding of new relationships but also for the periodic review (or refresh) of the KYR documentation.

Tasks (what does the role do on a day-to-day basis)[1]

KYR officer will:

• Review and analyze the necessary KYR documents received to onboard new relationships clients and to perform the periodic refresh of the KYR files (based on a risk-based approach);
• Generate and manage reports on KYR files, including creating checklists to track document statuses for each relationship;
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Escalate significant AML/CFT deficiencies and issues identified to the Compliance team;
• Provide support to the Compliance department for any ad-hoc requests from various stakeholders (e.g. preparation of KYR files for control purposes, screening on prospects, etc);
• Have a high level of autonomy and support other Manilla team members with their questions

Key competencies for position and level

Getting things right and doing the right thing lie at the core of our AIFM team as they make sure we’re always consistent and comply with current financial regulations. While the role is focusing on AML and Compliance, you will need to be a master organizer, enjoy variety and a methodical planner. 

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and escalate if rules and regulations are breached.

Attention to detail is a must to have.

Every day brings a new challenge so you’ll need to be a team player at heart, pro-active and with an eye for detail, as well as great organizational skills so you can prioritize your day-to-day and meet the deadlines. Building relationships across the business is a must have to succeed and be effective in this role. 

Our team are our second line of defense and ensure that we are compliant with applicable laws, corporate and service standards, company policies and procedures. With the support of your team and using your own judgement you will need to identify any risks or concerns and report them in a timely manner.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

PRIMARY RESPONSIBILITIES

• Provide technical guidance to all Certification Centres in the contribution to the achievement of Quality Goals and Performance Standards

• Provide higher level of decision with regards to technical issues of the PCA process including any discrepancy that may occur between certification centers and inspecting affiliates
• Provide the Sector, if required, with technical advice and guidance for further development of the Conformity Assessment Programs according to TFS business strategy

REPORTING LINE

• Global Standardization and Operations Manager

SPECIFIC RESPONSIBILITIES

• Updates himself / herself with the recent developments in the area of international rules, regulations, policies and practices pertaining to Conformity Assessment.
• Develops new policies, rules, instructions for existing and new PCA contracts
• Issues technical guidelines and policies to ensure continuous and consistent adherence to TFS Business Rules, Country Instructions and other technical requirements for inspection body (ISO/IEC 17020) and product certification body (ISO/IEC 17065).
• Provides direction and coaching to the Certification Centre (CC) Leaders in the areas of

-      Technical Direction

-      Policy Clarification

• Advises Certification Centres contract teams on complex and highly technical cases.
• Facilitates CC Management Team meeting, as required, in addressing clarifications, issues, concerns and provide updates on policy aspects.
• Recommends the appropriate resource requirements of CCs and ensure appropriate candidates are selected.
• Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
• Perform other tasks to achieve operations efficiency, as maybe required by Management.
• Assist in the maintenance of the Quality Management System
• Act as Technical Manager for the Certification Centres as per ISO/IEC 17020 and ISO/IEC 17065 requirements.
  • Trade Facilitation through appropriately attuned technical policies for all PCA contract teams following Conformity Assessment Instructions, TFS Business Rules and all other related references.
  • Compliance to Company Policies, Rules and Regulations
• • Monitor results and take corrective actions
• • To ensure strategic planning of goals of the Department.
  • Proposes and implement approved Annual Strategic Project Plans that contributes to the Over-all SGS TFS Objective/s.
  • To provide PCA-related technical support as required by Management.
  • To ensure compliance of Certification Centre to relevant standards e.g. ISO/IEC 17020, ISO/IEC 17065, etc.

The Labor Relations (External Services Officer) is responsible for the effective management and implementation of subcontracting to ensure the compliance of subcontractors in accordance with the Government Regulatory and Company’s business requirement.

1. Guide the department in planning the work to be subcontracted that is aligned with the goals of the projects as well as identification of qualified subcontractors. 
2. Recommend improvements, implements and monitors subcontracting process and procedures. 
3. Recommend, proposes improvement on subcontracting procedure in the system. 
4. Support in the execution of  subcontracting signed agreements.  Ensures all the requirements are submitted and complied. 
5. Consolidates and ensures subcontractor’s concern and/or incidents not limited to operational issues are resolved swiftly and recommend resolution. 
6. Facilitates approval of additional subcon plantilla, consolidates and updates on the plantilla registry. 
7. Ensures that subcontractors are informed and updated on the requirements of concerned departments. 
8. Ensures and monitors compliance of the service provider to applicable wage orders. 9. Ensures accurate and timely reporting of HC and Subcontractors business Compliance 
9. Conducts and ensures requirements on performance evaluation to all contractors are being taken religiously 
10. Conducts regular meetings with subcontractors to keep track of performance. 12. Prepares budget for any related subcon expenses. 
11. Understands legal requirements at execution level related to management of Subcontractor, reducing legal risks and ensuring regulatory compliance. 
12. Coordinates with HR and Legal on legal compliance. 
13. Performs other tasks as may be directed by immediate superior

Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

Working as part of a team providing service and support to customers who are buying or selling a residential property in Australia by answering their queries, preparing the required documents and completing the generation of the contract draft you will be responsible for:

• Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
• Data entry and drafting the contract according to our standard procedure
• Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
• Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
• Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
• Calculating fees, taxes and other financial assessments relevant to property settlement for review

We’re looking for a Wise Philippines Compliance Officer to strengthen our compliance team. Based in Manila, Philippines. you will work with a growing team of multidisciplinary specialists globally (Product, Treasury, Expansion, Engineers) to help build world-class products in the Philippines. You’ll also manage and strengthen the teams’ relationships with regulators by being the regulator’s point of contact, keeping everybody informed and protecting our most valuable asset – our customers.

Your mission:

• Building and continuously improving the compliance program in line with our mission to be instant, convenient, transparent and eventually free.
• Maintain our regulatory licence for the Philippines: (i) regulatory reporting and filing, (ii) regulatory liaison and (iii) leading our audits.
• Build trust with our regulator: manage and coordinate meaningful reporting internally and externally, respond to information requests, and proactively communicate product changes and notifiable events. 
• Help Develop systems / processes to track and monitor our regulatory risk, compliance with regulatory requirements and internal policies.
• Work with teams within Wise to educate them about Philippines regulatory requirements, and empower teams to build risk based processes which are clearly documented. 
• Scrutinise and test compliance programs, including quality assurance, analyse findings and work with Operational teams to develop our risk based approach, provide constructive feedback and be responsible for resolutions, including addressing any audit findings.
• Adapt your focus on different compliance issues depending on growth plans and compliance needs.
• Work with global Product and Operational teams and travel to our operational offices.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Working in the fast growing company, in the fastest growing region with a lot of new initiatives
• Exposure to multi-geographical projects and ability to scale up and manage/ support other regions

Scoping

• Coordinate with all stakeholders on bidding processes.

• Organize and document supplier meetings, site inspections, pre-bid conferences, and other bid-related activities for all involved stakeholders.

• Review bidding documents to ensure alignment with PBSP policy and provide updates on bidding status.

Planning

• Monitor project timelines in the procurement plan and provide regular status reports to relevant stakeholders.

• Summarize the procurement plan for vendor sourcing efforts and update progress on all projects within the plan.

• Hold regular meetings with stakeholders to review the procurement plan’s status and address any necessary actions.

Administrative

• Support the Senior Estimating Manager in team management and operations.

• Maintain records of meetings for reference and audit purposes.

• Prepare reports as requested.

Job Types: Full-time, Permanent

Pay: From Php 35,000.00 per month

Schedule:

• 8 hour shift
• Pacific Standard Time shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

• Prepare and file related tax returns (e.g., VAT, income tax, withholding tax) accurately and on time.
• Ensure compliance with BIR and other regulatory requirements.
• Maintain organized tax records and documentation for internal and external audits.
• Reconcile tax-related accounts to ensure accurate reporting.
• Assist on tax refund filing.
• Assist in researching and interpreting tax laws, advising on implications for business operations.
• Support the development of tax strategies and provide guidance to departments on tax-related issues.
• Serve as the primary contact for BIR and other government audits related to tax matters.
• Provide documentation and support to auditors, ensuring timely response to requests. Internal Revenue (BIR), BOI, 
• Securities and Exchange Commission (SEC).
• Monitor and ensure compliance with new tax regulations and advise management on potential impacts.
• Assist in monitoring and processing of related compliances and filings

The External Services Officer is responsible for the effective management and implementation of subcontracting to ensure the compliance of subcontractors in accordance with the Government Regulatory and Company’s business requirement.

• Guides the department in planning the work to be subcontracted that is aligned with the goals of the projects as well as identification of qualified subcontractors.
• Recommends improvements, implements and monitors subcontracting process and procedures.
• Recommends process improvement on subcontracting procedure in the system.
• Assists in the execution of subcontracting signed agreement. Ensures all the requirements are submitted and complied.
• Consolidates and ensures subcontractor’s concern and/or incidents not limited to operational issues are resolved swiftly and recommend resolution.
• Facilitates approval of additional subcon plantilla, consolidates and updates on the plantilla registry.
• Ensures that subcontractors are informed and updated on the requirements of concerned departments.
• Ensures and monitors compliance of the service provider to applicable wage orders.
• Ensures accurate and timely reporting of HC and Subcontractors business Compliance
• Conducts and ensures requirements on performance evaluation to all contractors are being taken religiously
• Conducts regular meetings with subcontractors to keep track of the performance.
• Prepares budget for any related subcon expenses.
• Understands legal requirements at execution level related to management of Subcontractor, reducing legal risks and ensuring regulatory compliance.
• Coordinates with HR and Legal on legal compliance.
• Performs other tasks as may be directed by immediate superior.

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

We are seeking for a Admin Officer to work as part of a team providing service and support to Client Services team through lead conversion, assisting Lawyers in preparation of contract review, assisting Paralegals and Australian clerks in accomplishing some clerical works from matter creation to settlement.

Duties include:

• Opening files for Client by creating matters and do basic checking of the contract and client details based on the procedure
• Manages contract review calendar booking
• Assigns matter to file handlers based on their daily capacity
• Prepares contract review for the Lawyers
• Carry out administrative duties such as partial data entry and forwarding of emails to file handlers
• Report to and update the leader of any issues encountered by the team for resolution
• Ensure tasks are verified and completed in a timely manner
• Participates in the investigation of the problem and implementation of actions 
• Ensure compliance with the procedures
• Perform other tasks assigned by Management

Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team.

The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.

Key responsibilities

• Policy Analysis: Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.
• Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.
• Borrowing Power Assessment: Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.
• Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.
• Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
• Income Determination: Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.
• Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.
• Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.
• Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties
• Post-settlement tasks such as pricing and rate reviews
• Handling complex and/or urgent requests
• Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders

• Proven experience in loan processing within the Australian mortgage industry.
• Proficiency in end-to-end loan processing tasks.
• Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.
• Ability to work independently with minimal supervision.
• Goal-oriented mindset with a drive for career advancement.
• Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).

Qualifications:

• Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.
• Exceptional English communication skills (verbal and written).
• Strong analytical, organisational, and interpersonal skills.
• Unwavering commitment to professional excellence.
• Uphold a standard of excellence in every aspect of your work.

• Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry.
• Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid Australian holidays to strike a harmonious work-life balance.

How to Apply:

Interested candidates are invited to send their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to talent@vistaworkforce.com you may also share your resume via WhatsApp with : Aarti Shah- +91 93729 42969 / +61278135457

Please note: Our offices are located in both Manila and Cube. We are seeking candidates who are based in or willing to commute to either location. Please indicate your preferred office location when applying.

Join us and be part of our journey towards excellence!

Your assignment

• You handle the daily operation of Småland, the children playground such as registering kids for the playground admission, taking care of the children and ensure their safety during their stay in the playground.
• You ensure good teamwork in the operation of the playroom during the day, which includes toilet needs and taking care of individual children, ensuring that there is a good balance among children per play activity.
• You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• You assist to handle emergency cases happening in Småland, such as accidents, incidents or sudden sickness. 
• You ensure safety and evacuation procedures are carried out, such as handling missing children and evacuation in case of fire or emergency announcement.
• You assist to make announcement through the internal paging system when necessary.
• You communicate to the manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• You submit a daily Småland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers’ future shopping experiences.
• You check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
• You assume responsibility for other tasks and projects as they occur

Responsibilities

The Data Manager is responsible for leading a team of data analysts, managing the end-to-end process of data extraction/collection to final output (e.g. Excel, Tableau etc). They will maintain procedures and controls around the data workstream to ensure maximum efficiency. They will utilize technology e.g. web forms, unstructured data extraction tools and other tools, liaise with clients to develop their product, and actively seek to become an SME in this area.

Tasks

• Manage and lead a team of data analysts
• Establish and enhance the data product offerings for clients in the areas of ESG, public equities, direct portfolio companies etc
• Create and maintain procedures and controls around the data workstream and end-to-end process to ensure maximum efficiency
• Further establish and lead the data team function within AOS, with the collaboration of the DevOps and Client Services where needed
• Manage and further enhance the end-to-end process of data collection/extraction to final delivery/output
• Seek to improve efficiency and processes where needed, utilising technology solutions to reduce manual process / human error
• Perform the development, maintenance, and internal testing of client dashboard (complex and non-complex)
• Support the product development team by implementing new features to the standardisation dashboard, as and when needed
• Transfer pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set
• Define, execute, and interpret SQL queries from IQEQ on premise database or data warehouse (e.g. Snowflake)
• Support Client Services and other stakeholders
• Collaborate with stakeholders to understand and troubleshoot dashboard issues and develop appropriate solutions
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process
• Lead/support/attend client meetings to understand detailed project requirements, understand business problems and provide recommendations
• Communicate project status updates and provide recommendations
• Follow Definition of Done and process around Azure DevOps
• Conduct demo and/or Cosmos admin training
• Provide buddy system with other developers