• Responsible for preparation of various monthly reports required by Department Head
• Supervise and control subordinates to discharge their duties in an effective and efficient manner
• Daily review and posting of general cashier's report and back office collection
• Monthly preparation  and online filing of the business taxes of the Hotel on a timely manner 

• Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel
• Handles guest comments and complaints, ensuring follow-up
• Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
• Guarantees that equipment is kept clean and well maintained

Exciting Career Opportunity Alert!

Global Strategic is on the lookout for a talented Supervisor to join our dynamic team. If you're a natural leader with a passion for driving results and inspiring others, this is your chance to shine!

Why join us?

• Lead a dedicated team in a thriving environment
• Be part of a global company with growth opportunities
• Make a real impact with your skills and expertise

If you are interested in applying, send your resume to Careers@GlobalStrategic.com.

Responsibilities:

• Review and analyze program performance metrics to identify needs and opportunities for improvement.
• Provide written performance appraisals, setting clear objectives and expectations for team members.
• Act as a key escalation point for Supervisors and front-line team members to address and resolve operational issues effectively.
• Identify program-related issues and oversee the resolution process, ensuring timely and effective communication.
• Maximize the potential of team members through coaching, mentorship, and effective performance management techniques.
• Track client issues, maintain correspondence, and ensure timely resolution to enhance overall client satisfaction.
• Support organizational goals by implementing and facilitating processes that promote continuous improvement, leading to enhanced service quality and reduced operating expenses.
• Regularly review and optimize workflows to ensure efficiency and effectiveness in service delivery.

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management within a BPO environment, with a strong understanding of operational processes.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving skills to interpret performance data and implement improvements.
• Ability to manage client relationships and effectively address escalated issues.
• Experience communicating with clients in the United States is a plus. 

• Prepare Payable vouchers and initiate the payment process in timely manner
• Review supplier outstanding statement
• Collect and review all documents necessary for preparation of the payment run
• Properly monitor the issuance of cheques and the safeguard of any unused cheques

The Research and Development Supervisor ensures that:

1. R&D system and process procedures are in place.

2. Insights from customers for new products are captured.

3. Initial hazard analysis and risk assessment of new products are conducted before product development.

4. Experimental design and project timeline are created; milestones and targets are monitored and accomplished.

5. Product labels of all new products are compliant to applicable Regulatory and Statutory standards. 

6. Appropriate packaging materials are developed and approved for use in all new products.

7. Specifications and other requirements for new products of Institutional customers are established, reviewed, and communicated to QA, Procurement, and Production.

8. Requirements for registration of all new products are prepared accurately.

9. Product Costing and margins of new products are computed in coordination with Finance.

10. The performance of newly launched products are monitored; troubleshooting of quality and performance concerns are conducted; and appropriate action plans are recommended and implemented.

11. Competitive benchmarking reports are available in a timely manner with necessary conclusions and recommendations.

12. All reports submitted by the R&D Product Technologist are reviewed, verified, and approved for dissemination to appropriate stakeholders.

Other Tasks

1. Mentors and develops Junior R&D Personnel.

2. The R&D Supervisor takes a prominent role in the implementation and maintenance of systems such as 5S/GMP, Safety, HACCP, Halal, Food Safety and ISO.

3. The R&D Supervisor actively participates in all company programs on quality improvement, safety & security, sustainability, corporate social responsibility and risk management.

4. The R&D Supervisor may be assigned to other related tasks as directed by the R&D Manager.

Primary Responsibilities
•Troubleshoots and corrects daily disruptions to productivity.
•Ensures that the GBS Asia provides a high level of service to the Affiliate operations based on the Statement of Work.
•Manages the staff operations and administration for the GBS program, including optimizing shift schedules, according to Affiliate needs.
•Proactively manages performance, throughput, utilization, and quality via established KPIs, alerting program leaders of deficiencies in a timely manner.
•Main GBS Asia point of contact for Affiliates regarding all operational issues.

Specific Responsibilities
▪At all times, complies with SGS Code of Integrity and Professional Conduct.
▪Manages the process for and participates in the recruitment of the new GBS staff on behalf of Lab Affiliates with operations housed in GBS Asia facilities.
▪Ensures that the working conditions are provided and maintained, including office space, computers, desks, etc. Troubleshoot and initiate corrective and/or improvement actions as needed to ensure local operations integrity is maintained.
▪Maintains a working knowledge of all analytical procedures in the lab sections being supported by the team.
▪Organizes, manages and perhaps participates in staff training requirements, opportunities and schedules in coordination with Lab Affiliates.
▪Manages staff schedules, including shift schedules, attendance and time off requests in coordination with Lab Affiliates managers.
▪Supports all GBS Technical Coordinators in their management of daily work assignments and delivery performance.

Supports Lab Affiliates with annual performance reviews of GBS lab staff housed under GBS Asia, especially access to or entry into the local TalentForce system.

▪Ensures that systems in place to compile, monitor and report KPIs as outlined in the Statement of Work are properly accessed, functioning and updated.
▪Assists in the implementation of specific operational improvements as identified by the Lab Affiliate manager. These projects will focus on the improvement of quality, efficiency, accreditation compliance, communication and technical improvement.
▪Looks for local GBS efficiency gains by being aware of new tools and reviewing existing procedures.
▪Participates in regular calls with the Global Process Owners (GPOs) and Lab Affiliate managers in order to discuss operational issues, plans, etc.
▪Represents the Lab Support program internally within GBS Asia and the global business lines.
▪Facilitates and hosts visitors from SGS Global and Lab Affiliates as needed.
▪Reviews and provides any corrections to monthly expense reports to the Lab Affiliates using the services of GBS Asia
▪Ensures all GBS operations are fully coordinated and compliant with the GBS Lab Support Program Manager.
▪Ensures work area in GBS is kept clean and presentable at all times.
▪Remains familiar with SGS quality assurance procedures.
▪Complies to all SGS QHSE and HR policies and procedures.

The Warehouse Operations Supervisor is responsible for overseeing and managing daily warehouse operations to ensure efficient, accurate, and timely handling of inventory and goods. This role is critical in achieving operational excellence and meeting business goals through optimized workflows, resource allocation, and compliance with standards.

Key responsibilities include maximizing storage efficiency through optimized warehouse space utilization, and streamline operations, ensuring seamless workflows that support productivity and cost-effectiveness. This role is vital in enforcing rigorous adherence to GMP/GWP, ISO/HACCP, Food Safety Standards, and Safety Protocols to uphold a safe, compliant, and high-performing environment that meets both regulatory requirements and quality standards.

Additionally, the said position works  with Subcon Agency to ensure they align with core team practices and operational standards, creating a cohesive and efficient workforce. Key areas of focus include managing Finished Goods (FG) Receiving and Putaway, Storage  Loading and Dispatch, and Delivery Documentation processes, ensuring each step is completed accurately, efficiently, and in compliance with standards. These efforts directly support the company’s goals of operational excellence, on-time delivery, inventory accuracy, and high service quality, driving customer satisfaction and business success.

Primary Responsibilities    

• Responsible in tax reporting and compliance.
• Assist in tax and regulatory audits
• Assist in external & internal audits as well as statutory audit.
• Extends help in completion of Hyperion reporting.

Specific Responsibilities   

Tax Reporting and Legal

• Reconciles and prepares the following tax returns and computes tax liabilities prior to payment and electronic filing in  EFPS:
  • Value Added Tax – VAT
  • Withholding taxes (compensation, expanded and final tax)
  • Fringe Benefit Tax – FBT
  • Other tax reports and listings
  • Corporate Income Tax
  • Documentary stamp tax
  • E-submission of tax listings such as monthly alphalist, input VAT & output VAT
• Prepares annual compliances.
  • Annual Information Returns (Form 1604F, 1604E, 1604C)
  • Annual alphalist
  • Inventory List
• Runs and prepares the annual books of accounts submission
• Assist in responding and taking action on letters received from BIR, LOAs, Tax Mapping and government regulatory agencies for queries and assessments.
• Initiates processing of new and renewal application of business permit for all locations and related documents such as barangay clearance, community tax certificate, etc.
• Process tax clearance and other related tax documents
• Assist in annual business permit and other local regulatory requirements.
• Files and maintains tax and legal documents and other financial records to ensure completeness and orderliness based on established guidelines on filing system.

• Assist in legal document request related to corporate secretary and other bidding requirements of business units.
• Ensure application and compliance with tax treaty applications, tax residency certificate and other tax certifications.
• Proper filing and documentation of financial records, in accordance with the tax and legal guidelines and issuances.
• Assists in preparing and coordinating with the internal for HFM/Hyperion Group reporting.
• Properly update the BLIKA system – for annual compliance and risk assessment
• Coordination with the Regional Tax Director, if needed

Key tasks and responsibilities: 

• Provide leadership and guidance to a specialist team engaged with mobile equipment and fixed plant maintenance to: 

• Strengthen the safe work culture through actively leading and supporting Didipio’s safe systems of work.  

• Safely support the delivery of production targets  

• Collaborate closely with the Processing Manager in the planning and execution of maintenance activities. 

• Work closely with other operational leaders to develop and execute annual and Life of Mine plans for the business.  

• Responsible for managing all aspects of the Asset Maintenance, including safety,  performance outcomes, workflow management, reviewing and overseeing tasks, staff administration and professional development, consistent with technical principles and in an environment that is focused on integration, performance, and continuous improvement. 

• Manage the development of the forward maintenance program (including specific projects) for critical equipment through the development of detailed route maintenance strategies and analysis and interpretation of asset inventory, condition, history, treatment options, cost and other relevant information. 

• Review and improve business systems, processes and costs and report on activities, performance and issues against plans and budgets. 

• Ensure timely and accurate reporting to the Asset President – Didipio Operations and other internal and external parties. 

• Responsible for the planning and executing long-term scheduled plans for all equipment maintained by the department for both surface and underground.
• Responsible for maintaining a Zero-Injury workplace environment.
• Responsible for the development and implementation of long-term maintenance strategies for all equipment maintained by the department for both surface and underground.
• Ensures quality services are delivered on time, within budget, and sets team objectives aligned with OceanaGold’s Values and Visions.
• Focuses on proactive maintenance strategies to minimize unplanned downtime and maximize equipment lifespan.
• Collaborates with other departments to ensure alignment of long-term maintenance plans with overall operational goals.
• Develops comprehensive, long-term maintenance strategies and plans, integrating production targets and business objectives.
•  Analyzes historical data and trends to forecast future maintenance needs, identifying potential challenges and opportunities.
• Coordinates with cross-functional teams to ensure alignment between long-term maintenance strategies and organizational goals.
• Provides recommendations for capital investment projects based on predictive analytics and long-term forecasting.
• Develop and manage asset life cycle plans, from acquisition to disposal, ensuring cost-effective asset utilization,
• Conduct detailed risk and cost-benefit analyses to recommend optimal asset replacement, refurbishment, or disposal strategies.
• Monitors asset performance metrics to identify improvement opportunities and optimize reliability.
• Monitors and reports on capitalized components project progress, ensuring adherence to timelines, budgets, and quality standards.

As an AP Supervisor, you should have the required expertise to:

• Collaborate directly with external and internal stakeholders on a day to day basis.
• Develops guidelines for proper handling and coding of invoices to maintain general ledger expense account and inventory records.
• Review of Invoice processing in accordance to SOX and AP Key Controls Policy.
• Review and Reconciliation of vendor accounts on a regular basis.
• Ensure regular and updated monthly Balance Sheet Reconciliation for all AP US accounts.
• Facilitates correct and timely clean up drive for AP Trade and GRIR accounts.
• Complete problem resolution, analyze aging reporting, and open GR report to solve pending issues.
• Compliance with SSC Accounts Payable KPIs and process metrics.
• Perform other related duties as assigned.
• Will be responsible in the support tasks of Accounts Payable.
• Will support the Company in providing process review and maintenance, reporting which includes team performance metrics, capex & balance confirmation, AP Backlog, SNOW Report, cash & capex forecast, Month end reporting (ISP, Accrual), accounts review & reconciliation.
• Will be directly reporting to AP  Manager. Should be keen into details, willing to extend working hours and during holidays.
• Would be directly responsible for team with specific portfolio of vendor invoices and/or accounts

REQUIRED QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Proficient in accounting software (ORACLE/SAP) and Microsoft Office.
• Thorough understanding of accounts payable functions
• Excellent supervisory and analytical skills.
• Excellent organizational skills and attention to detail.
• Ability to motivate staff.
• Amenable to Work From Home set up

About the job

Reporting to the Kitchen Production Manager, this TEAM LEADER role is crucial in enhancing the customer experience by managing all kitchen operations effectively. This role ensures that every meal served meets IKEA's standards of quality and customer satisfaction. Leadership in this position will motivate the team to exceed expectations and create memorable experiences for every customer. In the absence of the Kitchen Production Manager, this IKEA Food Team Leader is expected to also work and report to the Commercial Restaurant Manager or the Commercial SFM & Bistro Manager.

Your assignment

• Engage with customers regularly to gather feedback on their dining experiences, using this information to refine and improve kitchen operations.
• Maintain a deep understanding of the store’s business goals and IKEA Food service objectives and develop strategies to enhance kitchen efficiency and effectiveness.
• Develop and manage manpower schedules, ensuring efficient timekeeping and optimal staff utilization. 
• Supervise staff to ensure correct portion sizing, presentation, cleanliness during service, and adherence to IKEA’s service standards, including greeting, smiling, and thanking customers.
• Create and execute commercial plans for new product launches, including menu planning and marketing initiatives.
• Organize and conduct training sessions for staff on new launches, reinforcing IKEA’s service standards to ensure proficiency and exemplary customer interaction.
• Prepare essential documentation such as product preparation and food allergen information charts to ensure compliance and enhance customer service.
• Manage the ordering of food and non-food items, maintaining optimal stock levels and securing stocks for service through diligent monthly par level preparations.
• Monitor and ensure strict quality control over food preparation and presentation, while managing kitchen costs to align with budgetary constraints without compromising quality.
• Oversee relationships with service providers, such as the uniform laundry service and repairs and maintenance service providers, to ensure services are delivered cost-efficiently and that billing is conducted on time.

Your responsibility and punctuality will be crucial in ensuring that our front-line services run without disruptions.

You will be expected to:

• Ensure inspection booking are following customers’ requirements.
• Communicate with customers, suppliers and back-office teams to ensure inspection booking containing all necessary information and all elements are clarified before proceeding with the inspection.
• Quote the inspection order based on the estimated workload and following quotation rules. 
• Be the link between the inspectors on-site in the factories and our customers all over the world.

• Lead the reservation team, providing guidance, training, and performance evaluations
• Manage all aspects of the reservation process, including phone, internet, and email bookings
• Implement and maintain policies to optimize room sales and occupancy rates
• Collaborate with other departments to enhance guest experience and streamline operations
• Monitor reservation trends and provide insights for strategic decision-making
• Handle complex inquiries and resolve customer issues promptly and professionally
• Ensure compliance with company standards and industry regulations

• Ensure accuracy of all charges and credits to the various debtor accounts and ensure that it was posted on timely
• Accountable for the accurate processing of all AR accounts
• Calculate and accurately post credit card commissions daily
• Accurately process all monthly statements, ensuring that they are mailed promptly

As an AP Supervisor, you should have the required expertise to:

• Collaborate directly with external and internal stakeholders on a day to day basis.
• Develops guidelines for proper handling and coding of invoices to maintain general ledger expense account and inventory records.
• Review of Invoice processing in accordance to SOX and AP Key Controls Policy.
• Review and Reconciliation of vendor accounts on a regular basis.
• Ensure regular and updated monthly Balance Sheet Reconciliation for all AP US accounts.
• Facilitates correct and timely clean up drive for AP Trade and GRIR accounts.
• Complete problem resolution, analyze aging reporting, and open GR report to solve pending issues.
• Compliance with SSC Accounts Payable KPIs and process metrics.
• Perform other related duties as assigned.
• Will be responsible in the support tasks of Accounts Payable.
• Will support the Company in providing process review and maintenance, reporting which includes team performance metrics, capex & balance confirmation, AP Backlog, SNOW Report, cash & capex forecast, Month end reporting (ISP, Accrual), accounts review & reconciliation.
• Will be directly reporting to AP  Manager. Should be keen into details, willing to extend working hours and during holidays.
• Would be directly responsible for team with specific portfolio of vendor invoices and/or accounts

REQUIRED QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Proficient in accounting software (ORACLE/SAP) and Microsoft Office.
• Thorough understanding of accounts payable functions
• Excellent supervisory and analytical skills.
• Excellent organizational skills and attention to detail.
• Ability to motivate staff.
• Amenable to Work From Home set up

The Fixed asset Supervisor is responsible for the overall fixed asset accounting and reporting of Western Digital’s (WD) Asia Pacific region.   She should ensure that a robust accounting controls, accounting quality and compliance are in-placed.  The position will report to the Fixed Asset Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and oversee the daily operations and monthly closing activities of the Fixed asset process
• Review of monthly, quarterly, and annual reporting including reporting packages for management team, tax requirement and various ad hoc requests
• Manage the fixed asset team to meet Fixed asset department objectives
• Be a business partner by reporting accurate numbers and support operations team from an accounting standpoint

• Manage or Participate in corporate initiatives projects and ensure that finance tasks and activities are addressed in a timely manner
• Establish and enforce proper accounting methods, policies and principles
• Primary responsible in interacting with external and internal auditors and ensuring smooth audit close.
• Management of FA analyst’s individual career objective, development, and performance.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

Reporting to the Financial Controller, you'll take charge of ensuring that the group's payables are processed both promptly and accurately. In this vital role, you will oversee the complete accounts payable function, implement strong procedures that align with industry best practices, and guarantee that all payments are executed efficiently while adhering to company policies.

RESPONSIBILITIES

• Apply operational skills and the ability to prioritise tasks to ensure all invoices are processed accurately and on time & to the correct entities
• Review and verify the accuracy of invoices, and other payment requests and ensure correct allocation per accounting codes and departments
• Manage internal approval systems for invoices using our internal approval system Approval Max.
• Manage the payment review meetings 
• Prepare payment batches and schedule pay runs as required to meet determined payment terms
• Perform reconciliations including supplier statement reconciliations, credit card reconciliations, and month-end AP reconciliations by verifying entries and comparing system reports to balances
• Attend to Accounts Payable & Payroll queries promptly and professionally, escalating any unknown issues appropriately
• Prepare end-of-month accruals and prepayment journals for financial accountants
• Update and maintain vendor database promptly and identify improvements to the accounts payable process
• Adhere to departmental confidentiality
• Complete cash flow reporting and other ad hoc tasks as required

• 4 years + of Accounts Payable Experience and managing teams
• High level of numeracy and accuracy skills
• Excellent time management and attention to detail
• Effective application of rational and focused problem solving enabling quick and accurate resolution of problems
• Experience in using a financial management software system (ideally Xero) and reporting tools 
• Proficiency in Microsoft Office Excel
• Communication skills: Ability to communicate effectively with various departments and suppliers worldwide
• Great organisational skills and the ability to work autonomously

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary
• Global and country-specific benefits packages
• Monthly team outings & events

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
#LI-REMOTE

Supervises the overall operations of slaughtering and meat fabrication, and ensuring compliance to set specifications and requirements while optimizing plant capacity, operational and economic efficiency.

• Ensures correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center.
• Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules on conformity assessment, import eligibility and process flows, Conformity Assessment Instructions (CAIs), and other related references.
• Provides quality and technically based opinion on product standards and certification.
• Assists in the resolution of standards and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity.

• Provides applicable product standards on the Report based on the Business Rules, using the SGS proprietary processing software- eTrade and other similar or related references
• Issues CoC’s based on Business Rules and conformity assessment instructions.
• Formulates Product Instructions based on product safety and performance standards
• Attends to all other operational concerns regarding Report issuance which needs technical and experienced opinion.
• Review the quality of the information and completeness of the documents and ensures that it is correctly indexed in the system.
• Review the file administration and standards of the Reports to be issued
• Provides timely and effective responses to the network in relation to inquiries concerning essential product requirements, standards, and service request inquiries.
• Participates in the comprehensive investigation and evaluation of files with standards disputes.
• Sends inquiries to the affiliates or Contract Management Offices (CMO) for additional information.
• Escalate cases of non-response status or high-risk disputes to Supervisor or Management.
• Prepares the PCA Position Paper to present the detailed basis for Standard selection and other evaluation activities.
• Actively attends and participates in team and company meetings/assemblies
• Performs duties or other responsibilities which may be assigned by the Management
• Assist in the maintenance of the Company Quality Management System and the Certification Center’s compliance to the TIC-CBCA Code of Practice and relevant standards (e.g. ISO 17020, ISO 17065)

About the role

OceanaGold are seeking a suitably qualified, experienced, and reliable Specialist – Maintenance Shutdown who will be responsible for ensuring that shutdown plans are developed properly in line with AM11 – Shutdown Management guidelines. Responsible also for creating and overseeing maintenance shutdown and project schedules, ensuring that all tasks are executed and completed on time including planning and scheduling of all maintenance shutdown activities at the Process Fixed Plant areas. The role reports to the Superintendent – Shutdown.

Key tasks and responsibilities:

• Ensure adherence to all relevant safety standards and environmental regulations;
• Identify shutdown-related work-scope and conduct a review to ensure the objectives are achieved;
•  Ensure detailed work order planning, including task breakdown and resource allocation and identify material requirements, tools, equipment, labour, and specialist support if needed. 
• Forecast all major shutdown works and ensure adherence to preventive maintenance schedules;
• Prepares shutdown plans while ensuring that deliverables are optimized for production efficiency;
• Generate and manage the sequence of shutdown schedules, encompassing work orders related to engineering and shutdown planning;
• Leads effective meetings to review and refine schedule to align with the budgeted timeframe making critical decisions regarding schedule content and its implications;
• Identifies and reports any deviations or risks related to scope changes to the shutdown management team, and systematically submits contingency plans to the leadership team;
• Provides input for the development of shutdown processes related to procurement, materials control, and system management; and
• Identifies opportunities for shutdown improvements by reviewing practices, criteria, and procedures for an effective shutdown execution.

Reporting to the Marketing Manager, the E-Commerce Supervisor will lead the online sales and will elevate the digital shopping journey for customers. The role will be dedicated to maximizing the potential of e-commerce platforms such as Shopee and Lazada, and aims to spearhead strategic initiatives that drive sales and fortify our brand's prominence within the competitive online pet industry. He/She will be skilled in fostering collaboration across diverse teams, and will be orchestrating innovative strategies that ensure sustained growth and customer satisfaction

Key Duties and Responsibilities

Strategic Planning:

• Develop and execute strategic plans tailored to the pet food category, aiming to enhance product visibility and desirability.
• Align promotional activities and campaigns with Shopee & Lazada's platform, resonating with pet owners

Partnership and Relationship Management:

• Foster and maintain strong relationships with key account managers and stakeholders at e-commerce platforms, ensuring seamless and collaborative partnerships.
• Manage relationships with internal and external stakeholders, including vendors and third-party systems, to ensure smooth operation and integration.
• Stay updated on platform updates, policies, and industry trends, providing insights to internal teams.

Marketing Collaborations:

• Collaborate with marketing teams to implement SEO, SEM, and digital marketing strategies to enhance online visibility and attract customers.
• Work jointly with e-commerce platforms marketing teams to explore co-marketing opportunities and promotional campaigns.
• Ensure effective representation and promotion of our brand through Shopee & Lazada's marketing channels.

Sales Growth:

• Set and exceed sales targets for pet products on Shopee & Lazada, collaborating closely with sales and marketing teams.
• Analyze pet industry trends and sales data to identify growth opportunities and optimize performance.

Inventory Management:

• Coordinate with supply chain and logistics teams to ensure optimal inventory levels for pet food products.
• Monitor stock levels, sales velocity, and promotional activities to maintain balance between demand and supply.

Reporting and Analysis:

• Provide regular reports on sales performance, customer feedback, and market trends.
• Offer insights and recommendations to optimize product listings, pricing strategies, and promotional activities.

• Support EPPI Operation Advisor representative in identifying opportunities for improved operational performance at the organizational level
• Draw up and / or review reports, organizational procedures, technical documentation;
• Support EPPI Operation Advisor representative in making sure the organizational procedures are understood and applied.
• Conduct regular visual audits of the facilities, main carriageway and equipment and produce audit reports, in compliance with contract requirements and company best practices.
• Conduct internal audits for client’s operation and EPPI operation
• Oversee the toll auditors in the routine audits of toll collection data (transactions, class discrepancies, collected revenues, revenue discrepancies).
• Manage the quality management system to achieve the overall goals of meeting the client’s and EPPI’s requirement.
• Reporting to MCX management on all quality control and quality assurance issues.
• Monitor the accuracy and exhaustiveness of data collected.
• Provide recommendations on business process improvements and best practices.
• Oversee the analysis of relevant project data to support recommendations for corrective action, improvements and best practices’ implementation on MCX.
• Monitor the production and the deadlines of the deliverables due to external stakeholders.
• Monitor the project’s performance against key performance indicators and delivery of all due contractual obligations.
• Assist in recommending and conducting trainings for the Staff.
• Perform other related duties as may be assigned from time to time.

Reporting to the HR Manager, the Compensation & Benefits Supervisor will be responsible for:

Payroll Management:
Process payroll for all employees accurately and on time, including entering data into payroll systems, calculating wages, deductions, taxes, and adjustments.
Review and validate timesheets, overtime, and other payroll-related data.
Ensure compliance with local payroll laws and regulations.
Reconcile payroll accounts and resolve any discrepancies promptly.

Employee Benefits Administration:
Administer various employee benefits programs, including health insurance, leave monitoring/conversion, coop processing, and other company-sponsored and government-mandated benefits.
Enroll new employees in benefit plans, make changes to existing employee benefits, and ensure timely termination of benefits for departing employees.
Act as a point of contact for employees’ questions and concerns regarding their benefits.

Documentation and Reporting:
Maintain accurate and up-to-date payroll and benefits records.
Prepare and submit payroll-related reports, such as tax filings, year-end forms, and summary reports for management.
Generate and analyze payroll and benefits reports to identify trends and areas for improvement.
Ensure secure handling and storage of sensitive payroll and benefits data.

Compliance and Audits:
Ensure all payroll and benefits processes adhere to company policies and legal standards.
Assist in preparing for audits by providing required documentation and explaining payroll and benefits operations.
Stay informed about changes in payroll and benefits laws and regulations and update company practices accordingly.
Liaise and process necessary documents for government offices including SSS, PhilHealth, BIR, and PAGIBIG Fund as required.

Employee Communication and Support:
Provide excellent customer service to employees, helping resolve any payroll or benefits-related inquiries or issues promptly.
Conduct new employee orientations, educating them about payroll processes and benefits options.
Create and distribute communications regarding changes to payroll and benefits policies.

• Leads and supervises the team in all aspects of the department and ensures service standards are followed.
• Handles guest’s concerns and offers professional, friendly and engaging service.
• Implements outlet policies, procedures and service standards and follows all safety and sanitation policies when handling food and beverages.