Key Responsibilities:  

• Manages all aspect of customer support including workforce management, service level management, and customer relationship management

• Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system

• Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team

• Oversees team forecasting and utilization

• Will work on post go-live major change requests and/or enhancements’ End to End Testing and partners with customers in all phase of project up to hypercare support

• Manages day-to-day team operations in identifying and establishing processes, standards, and key metrics

• Build and consolidate Internal training materials and/or create pack for new functionality deployment & offering for customers

• Work effectively with team members to support customer satisfaction and success.

Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required

• Strong Workday implementation experience

• 5 years’ experience with Workday  

• SME of at least 1 Workday Module

• With Workday supplemental Certification is an advantage (Studio, CCTPP, Absence, Time Tracking, Core and Advanced Compensation, Expense, Budgets etc.)

• Ability to manage multiple projects and initiatives simultaneously

• Ability to identify and analyze areas of risk and develops plans to minimize.

• Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations

• Ability to work in diverse, fast paced environment and effectively collaborate across teams.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
• Seek data, build knowledge: I use facts to guide my actions and decisions.
• Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
• Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
• Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
• Do the right thing, the right way: I always make the ethical choice.

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects. 

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management. 
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards. 
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations. 
• Communicate client needs to appropriate team members. 
• Provide "in office" research, administrative and operational support to senior staff. 
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc.  
• Ensure client service deliverables are aligned with the regional client service standards. 
• Maintain an accurate and up-to-date knowledge on research techniques and applications. 
• Integrate multiple data sources to answer business issues. 
• Perform quality checks on all reports for alignment to request, accuracy and correctness. 
• Ensure standard operating procedures within area of responsibility are observed. 
• Recommend improvements in work processes within area of responsibility. 

At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.

Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across Nielsen’s IQ business units while building and maintaining strong client relationships.

Responsibilities

• Responsible for an annual revenue target to be executed / developed through new business in the year.
• Work together with Business Development colleagues and independently identifying and addressing client’s business issue or project brief, proposing the right & relevant solution (i.e. type of consumer study, data collection approach, timeline and investment). This includes developing & presenting the proposed solution to clients.
• Take lead on client engagement and maintain a relationship with the client with the aim to become a trusted advisor, thus gaining more business opportunities.
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key objectives.
• Demonstrate willingness and ability to think about client’s business and take concrete steps towards building knowledge about a key industry vertical OR Solution.
• Manage a small team of researchers to coach and mentor both direct and indirect reports, developing & strengthening their competency skills.
• Execute and deliver the project (end-to-end, from questionnaire development to reporting/analysis & verbal presentation) at the most efficient way without impact on the quality of your delivery

We are looking at the person to be the lead for a Tech/Telco + some FMCG clients in the Philippines. The person would be responsible for understanding the client business and translating the same into insights and new revenue for NielsenIQ. Also, integrating insights from across studies (qual and quant) to deliver value to the clients.

Business Development:

• Identify areas of opportunity for growth from existing clients managed
• Develop plans to cross-sell and introduce new services to current clients
  • Foster relationships at different levels and functions of the client organization (as applicable) to identify opportunities for incremental product/solution sales
• If possible, provide continuous feedback on competitive activities within assigned clients.

Client Servicing:

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change
• Lead the client servicing team and work closely with operations to ensure our commitments are met.
• Liaise with teams outside Philippines (e.g. analytics, subject-matter experts, etc. to ensure the solutions are best adapted to meet client’s needs)
• Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client
• Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations
• Ensure team members are trained/ coached to handle client requirements.
• Ensure adherence to the company policies on business conduct/ethics.
• Ensure high levels of client satisfaction.

Financial & process related:

• Ensure attention to costing & pricing at a project level – keeping in view total client relationship & implication on the total business.
• Contracts are completed and approved according to company's policies and guidelines.

People Management:

• Utilize the NielsenIQ framework to communicate and assess performance objectives, competency lists and development plans for your team.
• Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage
• Establish high standards of performance and hold associates firmly accountable for meeting those standards
• Contribute to development and implementation of training plans to ensure that associates are able to grow
• Provide support, recognition, and feedback to assist associates in achieving the performance expectations and standards
• Act as coach, guide, and mentor to employees
• Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation
• Establish a strong team environment focused on exceeding internal and external client requirements.

The role will demand:

• Strong grasp of market research essentials and analytical abilities
• People focused and energized by successful collaboration – able to build strong client relationship & trust + build strong bonds with the team (larger team as a whole)
• Ability to recognize an opportunity (for business growth, for client value-addition, for people development)
  • Ability to hold a discussion with clients to understand a brief and recommend a suitable solution (be creative when situation demands)
• Willingness to roll-up sleeves to ensure a commitment is met
• Manage relationships and expectations as well as you manage projects, and your experience speaks for itself
• Curiosity and critical thinking
• Strong communication skills (written and verbal)

As an Email Marketing Specialist, you will be responsible for managing the development and execution of emails, engagement and automation programs, event promotions, and nurturing activities. You will work closely with Central Marketing, Regional Marketing and Event teams, supporting best practices in email and email-related asset development. You will also collaborate with the Digital Marketing team in developing and supporting strategies for promotion and nurture.

Job Description

• Responsible to create campaigns for new product launches & tactical marketing campaigns with focus on Ancillary services eg. Baggage, Seats & Insurance. 

• Create digital marketing strategy to drive take up rate across different point of sales and channels.

• End to end execution of offline programs and on-ground events to drive awareness on core ancillary products

• Perform deep-dive analysis and post-mortem to identify and assess initiative effectiveness to recommend improvement opportunities.

• Monitor revenue performance for online & offline channels and perform root cause analysis to develop corrective strategy.

• Develop campaign promotion mechanism to support both Local & Regional campaigns and perform impact assessment.   

• Responsible for driving and supporting product innovation that brings a better value proposition to our customer.

• Work closely with different stakeholders i.e Marketing/ Product/ Data Science/ Operation/ Cluster team etc to jointly ensure successful execution of commercial initiatives.

• Managing projects that require complex planning and integration of multiple tasks and details.

• Monitoring market conditions and competitor activities to identify opportunities for new ancillary products or services.

• Coordinating and working with other departments such as Ground Operations, Customer Happiness, Marketing, Ancillary Pricing  to ensure that ancillary product sales and operations  are running smoothly

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field

• Must have 3-5 years work experience in a Marketing role or anything related to Business Administration, Product Development, Advertising and Public Relations

• Strong knowledge of digital marketing channels and technologies, including web, social media, and email marketing

• Experience in event/trade show management

• Strong analytical skills and the ability to use data to make informed decisions

• Excellent communication and interpersonal skills

• Strong organizational and project management skills

• Ability to work independently as well as in a team-oriented environment

• Proficient in Microsoft Office and marketing automation software

• Experience in any of the following: airline, e-commerce, start-up or platform is a plus!

Open to Filipino Citizens Based in the Philippines

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Digital Marketing Specialist

Working Hours/Shift: WILLING TO GIVE FLEXIBILITY (some overlaps would be greatly appreciated, they're in CST)
Salary Range: 900-1500 USD per month

Duties and Responsibilities:

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay-per-click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Email Marketing: Build, Setup, and schedule email campaigns and automation via ActiveCampaign & Klaviyo
• Optimize Google Analytics
• Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaign
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Identify trends and insights, and optimize spend and performance based on the insights
• Create and design blogs, newsletters, or any materials used for social media and website platforms

Qualifications:

• Experience in Marketing/Digital Marketing
• Must have knowledge and experience with Klaviyo, Active Campaign, and Google Analytics, or any related tools
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media platforms, and/or display advertising campaigns
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Has excellent communication skills
• Proficient in Microsoft Tools and Google Suite
• Has good to excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision

This role will lead a small delivery team to ensure prompt delivery of service to the responsible clients and make sure the quality of the data insight that we deliver to clients, by proposing optimal analytical solutions with actionable business insight, based on a deep understanding of client needs and robust analytical expertise across various NielsenIQ solutions. 

Client Servicing 

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with client’s senior management  
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market. 
• Address client business needs, diagnosing business issues and agreeing solutions that fully supporting clients’ objectives in order to deliver high growth for  NielsenIQ business while meeting the company's quality standards. 
• Liaise with other client service associates from RMS, CPS and RV team as well as other internal stakeholders to ensure alignment on strategies and message for each client. 
• Ensure all client projects deliver high value to clients with a demonstrated return on investment. 
• Build and maintain ongoing relationships with the identified key persons within the client organization 
• Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients. 

People Management 

• Establish high standards of performance and hold associates firmly accountable for meeting with those standards. 
• Provide support, recognition and feedback to assist associates towards achieving the performance expectations and standards 
• Act as coach, guide and mentor to employees and prepare succession plan for the team  
• Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage  
• Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation 
• Address professional development goals and needs of direct reports 
• Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures 
• Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels 
• Establish a strong team environment focused on exceeding internal and external client requirements 
• Conduct consistent periodic coaching "work with-s" to observe team members with clients and provide feedback. 

Business Development 

• Support Sales Team to develop plans to grow our business in existing NielsenIQ clients including but not limited to RFP process, collaboration with internal stakeholders, and sales pitch. 
• Contribute to new business initiatives and participate in the development and deployment of the initiatives.  
• Provide continuous feedback on competitive activities within assigned clients. 

Organizational Management and Development 

• Ensure alignment of the delivery team that will enable the business unit to achieve the overall business objectives 
• Work across functional business units to support organizational initiatives and business needs 
• Promote inter-departmental and inter-divisional communications and teamwork 
• Recommend improvements in work processes within area of responsibility  
• Responsible for internal projects assigned by the company 

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline. 

A crypto-focused organization emerged during the 2017 crypto-boom to spotlight innovators and expose fraudulent activities. Subsequently, it secured $2 million in late 2018. Originating from New York, the organization has evolved into a global news and research entity spanning various time zones. Now, it endeavors to provide retail investors with insights akin to those of insiders. Through a systematic evaluation of numerous crypto projects, it delivers valuable insights to subscribers and remains committed to reporting relevant news and emerging trends in the industry.

Role Overview

We are currently in search of a skilled and seasoned Social Media Manager to join our crypto news and media team. We seek an individual who is deeply ingrained in the crypto culture, already a part of the crypto native community, and actively engaged in following industry news and trends.

The ideal candidate should possess a strong understanding of social media management, be deeply immersed in crypto culture, understand US and European audiences, and demonstrate fluency in English grammar. A sense of humor and attention to detail are highly desirable.

Responsibilities

• Develop and execute social media strategies across platforms like Twitter, Telegram, Linkedin, and others.
• Build brand awareness and drive engagement through strategic social media initiatives.
• Grow community metrics by fostering interactions and relationships with our audience.
• Create and curate engaging content that resonates with our target audience.
• Manage social media campaigns, including scheduling and monitoring performance.
• Analyze social media metrics and provide insights for continuous improvement.
• Stay updated on industry trends and best practices in social media management.
• Participate in morning calls, editorial meetings, and weekly standups.

• At least 2-3 years of social media management experience at a social media management agency. Bonus points if you have worked at a high growth web3 or blockchain project.
• At least one to two years involvement in the cryptocurrency industry.
• Familiarity engaging with AI tools such as ChatGPT, Bard, Dall-E, and Midjourney.
• Full crypto native and plugged into the culture, with an emphasis on US and European audience
• Ability to work independently and remotely with a portion of your availability during peak hours U.S. Eastern Time (somewhere between 8am ⁠— 6pm GMT-5)
• Excellent written and verbal communication skills in English.
• Ability to work in a fast-paced environment and meet deadlines.
• Attention to detail and ability to maintain brand consistency.
• Sense of humor and creative thinking are a plus.

Nice-to-haves

• A degree in tech, mathematics, computer science or engineering.
• Prior experience working in gaming, media, or high-growth startups.
• Deep domain knowledge of web3 gaming, traditional gaming, cryptocurrency, blockchain tech, DeFi, and smart contracts.

• Fully remote work
• Competitive salary - starts at $1000
• Fixed shift in EST hours

Position : Marketing Manager

Working Hours : Mondays to Fridays 9am -5pm EST or 9pm  -5am Manila Time

Salary Range : 1,000-2,000 USD

Holiday : TBD

About the company: 

While teaching language was always at our foundation, our first chapters started in a world of technology. Innovation is at the core of the company, always aiming to empower educators with the best technology in an ever-changing learning environment.

What separates us from our competitors is our ecosystem for our institutional customers. Our offerings combine educational content, flagship LMS, complimentary applications as well as robust reporting capabilities.

Job Description:

We are seeking an experienced Marketing Manager to join our dynamic team. The ideal candidate should have a minimum of 3 years of marketing experience and a strong track record of implementing successful marketing strategies. This role requires a creative and strategic thinker who can work collaboratively with various stakeholders to achieve our marketing goals

Duties and Responsibilities:

• Develop and execute comprehensive marketing strategies that align with the company's goals and objectives.
• Utilize marketing management tools, including but not limited to Google Analytics, to analyze data and make informed decisions to optimize marketing campaigns.
• Collaborate with cross-functional teams, including sales, product development, and creative, to ensure marketing efforts are coordinated and effective.
• Plan, execute, and manage marketing campaigns that drive brand awareness, lead generation, and customer acquisition.
• Set clear deliverables, timelines, and milestones for marketing projects and campaigns, ensuring they are completed on time and within budget.
• Organize and host webinars to engage with our target audience, showcase our products/services, and educate potential customers.
• Leverage your B2B marketing experience to develop strategies that resonate with our target business clients.
• Provide regular reports and performance metrics to evaluate the effectiveness of marketing initiatives and make data-driven adjustments.

• A minimum of 3 years of marketing experience, with a focus on strategic marketing management.
• Proficiency in marketing management tools, especially Google Analytics.
• Strong project management skills, including the ability to manage multiple projects and meet deadlines.
• Excellent communication and interpersonal skills for collaborating with cross- functional teams.
• Experience in hosting webinars or other virtual events  is a plus.
• Prior experience in B2B marketing is highly desirable.
• Availability to work from 9AM to 5PM  EST.

Looking for a new challenge? Join a company where YOU matter!

We are looking for an awesome and talented Training Manager who wants to join our growing #happy@work team!

Job Description:

A Training Manager is expected to be a strategic thinker with a fantastic organizational and time management skills. You will be responsible on devising our organizational training strategy, implementation, and assess the outcomes. You will identify training and developmental needs and drive suitable training initiatives to enhance employees’ skills, performance, productivity, and quality of work. You should have an excellent research skill with the ability to multitask and adapt in a fast-paced environment with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.

Responsibilities:

• Overseeing all aspects of the delivery of training
• Point of Contact of the client for all training related issues
• Improving processes and performance that enhance bottom line results
• Working closely with business partners and clients to resolve all training related issues
• Creating and implementing process improvements
• Improving efficiency and accuracy of training process
• Evaluating the effectiveness of the training based on the client requirements and expectations
• Managing the staff in accordance with company policies, procedures, and client metrics
• Conducting external and internal business reviews with the client and internal stakeholders highlighting the training road map and learning initiatives
• Develop training manuals that target key results and training programs that address specific business needs
• Evaluate organizational performance to ensure that training is meeting the performance key goals and specific skill competencies.
• Keep well-informed of training trends, skills capabilities, and best practices
• Responsible for all training compliance parameters and audit requirements

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Feel the essence of true innovation with iOPEX Technologies. Join us now!

Be a Key Sales Account Manager/Business Development Executive for our #iopexhappyatwork team. Join us now!

Requirements:

• To assist the organizations sales and growth efforts by contributing to new customer acquisition to assist the organization to acquire new customers and sell additional products or services to existing ones
• He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity
• Build contacts with potential clients to create new business opportunities
• Keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Attend client conferences and meetings in order to network with new and existing contacts
• Conduct market competitive analysis to develop roadmap and sales strategy to secure new business

Qualifications:

• Candidate must possess at least Bachelors' degree in any of general subject courses.
• At least 3 years of working experience in the related field is required for this position.
• Required Skills are Lead Generation, Prospecting, Presentation, Closing
• Ability to identify, articulate and sell value over price
• Networking and Relationship Building skills
• A demonstrated ability to communicate and handle people well
• A well-established business and client network
• Excellent written and verbal communication
• Must have good negotiation skills
• Must be able to create good presentations
• Must be detail oriented and an active listener
• Ability to work under pressure
• Be an expert on the company’s products and be able to pitch them effectively in any situation.
• Be able to demonstrate good knowledge of the industry and markets in which the company operates.
• Have an aptitude for sales and spotting business opportunities

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

While we are the biggest NERDS, we are SUPER FUN, and it’s no joke. Collaborating every day, we focus on numbers-based thinking that we know will deliver real, tangible, data-driven insights (none of the fluff, jargon, and guesswork you might see elsewhere) and we have a FUN time doing it all together.

Over 3 years, we’ve invested $1M+ into trying and testing every digital strategy to see what works and what doesn’t. It seems the rules to succeeding online are always changing, so everyday our team is building new and intuitive tools to tackle the future of marketing.

We solve the digital world by turning to the numbers (real, hard evidence you can’t deny). And our clients turn to us, the Online Marketing Gurus (the nerds who know their stuff and get it done).

Are you a Paid Social Consultant wanting a change?

Want to join Australia’s largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?

This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.

We're looking for a Paid Social Consultant with a minimum of 3-5 years experience with a focus on Paid Social channels.

As a Paid Search Consultant, you will be responsible for:

• Manage existing clients' Paid Social accounts
• Strategy development to ensure your clients hit their goals
• Set-up of new accounts and campaign creation for new clients
• Ad copy writing
• Weekly/monthly reporting including recommendations
• Day to day budget management and campaign optimisation
• Keyword research and analysis
• Identify new opportunities to help grow new and existing campaigns
• Engaging strategy presentations and reporting delivery to clients
• Ad hoc tasks as required

• 3-5+ year’s experience in Paid Social Media Advertising (not influencer marketing)
• Strong experience in Paid Social channels such as Facebook Ad Manager, Instagram, Snapchat, TikTok etc
• Experience/interest in marketing analytics for ecommerce
• Some hands-on PPC/SEM experience (Google, Bing, Facebook etc.)
• Strong Google Analytics experience
• Excellent written and verbal communication skills
• High attention to detail with the ability to prioritise and manage time efficiently
• Ability to work under pressure and to meet deadlines
• Enthusiastic and positive attitude
• Worked at a Digital Agency or similar is highly advantageous.

• Work From Home

Schedule: Monday to Friday (07:00 AM to 4:00 PM MNL)

What are we looking for?

Skills Required:

• Minimum of 6 years of experience in recruitment marketing, employer branding, recruitment, human resources, corporate communications, marketing, or relevant fields.
• Extensive understanding of talent acquisition processes, recruitment marketing, and employer branding strategies.
• Offshoring and Regional experience/perspective is a plus.
• Demonstrates excellent business English communication, content writing, proofreading, and editing skills.
• Capable of working independently as well as collaborating effectively within a team, with strong organizational and project management abilities and great attention to detail.

What will you do?

• Lead all advertisement to the marketing campaign.
• Expertise in Google Ads, Google Analytics, and tools to track and report key performance indicators.
• Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics.
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs.
• Develop content that illustrates our life at work (for example, blog posts, videos, and infographics)
• Identify and promote the top reasons why employees stay with our company to attract potential candidates.
• Craft job descriptions that describe our benefits and company culture
• Enrich our careers page and social media accounts with multimedia, posts, and employee testimonials.
• Share job ads on various online channels (job boards, social media groups, professional communities) & Host and participate in job fairs and other career events.
• Collaborate with the development team to identify opportunities for improving the application user interface and user journey.
• Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We are a leading provider of offshore talent for organizations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium resourcing and productivity solutions. With a strong track record and rapid growth, ConnectOS is one of the fastest-growing offshoring companies in the world. Founded by our Australian CEO, we help companies across a range of industries activate their capability strategies and optimize their business operations with smarter ways to solve resourcing challenges.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

This role will lead a small delivery team to ensure prompt delivery of service to the responsible clients and make sure the quality of the data insight that we deliver to clients, by proposing optimal analytical solutions with actionable business insight, based on a deep understanding of client needs and robust analytical expertise across various NielsenIQ solutions. 

Responsibilities

Client Servicing 

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with client’s senior management  
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market. 
• Address client business needs, diagnosing business issues and agreeing solutions that fully supporting clients’ objectives in order to deliver high growth for  NielsenIQ business while meeting the company's quality standards. 
• Liaise with other client service associates from RMS, CPS and RV team as well as other internal stakeholders to ensure alignment on strategies and message for each client. 
• Ensure all client projects deliver high value to clients with a demonstrated return on investment. 
• Build and maintain ongoing relationships with the identified key persons within the client organization 
• Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients. 

People Management 

• Establish high standards of performance and hold associates firmly accountable for meeting with those standards. 
• Provide support, recognition and feedback to assist associates towards achieving the performance expectations and standards 
• Act as coach, guide and mentor to employees and prepare succession plan for the team  
• Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage  
• Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation 
• Address professional development goals and needs of direct reports 
• Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures 
• Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels 
• Establish a strong team environment focused on exceeding internal and external client requirements 
• Conduct consistent periodic coaching "work with-s" to observe team members with clients and provide feedback. 

Business Development 

• Support Sales Team to develop plans to grow our business in existing NielsenIQ clients including but not limited to RFP process, collaboration with internal stakeholders, and sales pitch. 
• Contribute to new business initiatives and participate in the development and deployment of the initiatives.  
• Provide continuous feedback on competitive activities within assigned clients. 

Organizational Management and Development 

• Ensure alignment of the delivery team that will enable the business unit to achieve the overall business objectives 
• Work across functional business units to support organizational initiatives and business needs 
• Promote inter-departmental and inter-divisional communications and teamwork 
• Recommend improvements in work processes within area of responsibility  
• Responsible for internal projects assigned by the company 

LOOKING FOR FILIPINO TALENT/PHILIPPINES BASED CANDIDATES

Job Title: Content Marketing Specialist
Salary Range: $900 to $1,500 per month
Schedule: Flexible with 4 hours CET overlap

We are currently seeking a highly motivated and talented Content Marketing Specialist to join our team at Support Shepherd. As a Content Marketing Specialist, you will be responsible for creating and executing the content marketing strategy to drive brand awareness and generate leads. If you are passionate about creating compelling content and have a knack for storytelling, then we want to hear from you!

Responsibilities:

• Develop and contribute content marketing strategies and agenda
• Create engaging and manage LinkedIn contents and website
• Support marketing efforts for in-person recruitment
• Collaborate with key marketing & recruiting team members, create, execute, and manage the content calendar
• Develop and execute social media measurement plan, developing reports, learning/insights, and making recommendations on channel optimizations, future channel opportunities, etc.

• At least 3 years of relevant work experience
• Experience in B2B set-up
• Expert in utilizing Social Media platforms for marketing
• Good communications and written skills
• Proficiency in Canva
• Nice to have Hubspot and LinkedIn experience

At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential. Join our dynamic